IMPORTANT NOTICE. PLEASE READ CAREFULLY.

July 31, 2014

Re: End of Service Life (EOSL) of Invista Hardware and associated Software.

Dear Valued Customer:

Over the years, EMC has introduced leading-edge technology in products that provide enterprise-wide
solutions to our customers’ information technology needs. As enterprise technology and customer
requirements have evolved, so too have EMC’s products.

In line with this evolution, EMC has decided to discontinue support of Invista Hardware and associated
Software, effective January 31, 2016, so that EMC may concentrate its efforts on current technology.

TIMEFRAMES AND CONTRACT RELATED NOTICES

The following timeline details the EOSL plan for Invista Hardware and associated Software and
provides you with formal notice that:

If you have a current maintenance contract for Invista Hardware and associated Software that expires
on or before January 31, 2016, this letter serves as notification that EMC will not renew or extend that
contract beyond January 31, 2016.

If you have a current maintenance contract for Invista Hardware and associated Software that expires
after January 31, 2016 this letter serves as notification that EMC is terminating your maintenance
contract, effective January 31, 2016.

If you have any questions or would like information on our current offerings or upgrade products,
please contact your local EMC sales or customer service representative.

Sincerely,

EMC Corporation