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 Criteria Range
Satisfaction
Customer ID Technician Customer Type Service Type Time Billed Survey
Repair >2 >=8

Coffee Craft Daily Service for Sept. 8, 2017

Satisfaction
Customer ID Technician Customer Type Service Type Time Billed Survey
70607 Booth, Reggie Restaurant/Hotel Repair 4.00 9
68679 Calloway, Mike Coffee Shop Repair 4.25 9
18481 Dey, Rene QSR Sched. Maint. 1.00 8.5
86897 Dey, Rene Restaurant/Hotel Repair 1.00 8
54319 Dey, Rene QSR Warranty 1.50 7
42724 Franklin, Nathan Coffee Shop Repair 2.00 9.5
59828 Jones, Latisha QSR Repair 3.00 10
79201 Jones, Latisha QSR Sched. Maint. 2.00 9.5
13205 Jones, Latisha QSR Warranty 1.50 10
26550 Lattimore, John QSR Install 5.00 9
17208 Rodriquez, Javier Coffee Shop Repair 3.75 8.5
69203 Rodriquez, Javier Coffee Shop Repair 1.50 8
91090 Wu, Huanmei Restaurant/Hotel Sched. Maint. 1.00 7.5
68835 Wu, Huanmei Restaurant/Hotel Warranty 0.50 6.5
Total 32.00 8.57

Extract Area
Satisfaction
Customer ID Technician Customer Type Service Type Time Billed Survey
68679 Calloway, Mike Coffee Shop Repair 4.25 9
70607 Booth, Reggie Restaurant/Hotel Repair 4.00 9
17208 Rodriquez, Javier Coffee Shop Repair 3.75 8.5
59828 Jones, Latisha QSR Repair 3.00 10
 Rating Table
Post-Service % of Technician's Customer
Rating Work Day Bill Survey Rating
0 *Generate Report
7 Bronze
8 Silver
9 Gold

r Sept. 8, 2017
Post-Service % of Technician's Customer
Rating Work Day Bill
Gold 61.54% $ 300.00
Gold 65.38% $ 318.75
Silver 15.38% $ 75.00
Silver 15.38% $ 75.00
Bronze 23.08% $ -
Gold 30.77% $ 150.00
Gold 46.15% $ 225.00
Gold 30.77% $ 150.00
Gold 23.08% $ -
Gold 76.92% $ 375.00
Silver 57.69% $ 281.25
Silver 23.08% $ 112.50
Bronze 15.38% $ 75.00
*Generate Report 7.69% $ -
$ 2,137.50

Post-Service % of Technician's Customer

Rating Work Day Bill
Gold 65.38% $ 318.75
Gold 61.54% $ 300.00
Silver 57.69% $ 281.25
Gold 46.15% $ 225.00
 Output Area
Customer Type Customer Type Post-Service Rating
Coffee Shop QSR Gold

Avg. Coffee Shop Satisfaction Rating: 8.75

Avg. QSR Satisfaction Rating: 9

Gold Standing Count: 7

Billing to Restaurant/Hotel: $ 450.00

Count of QSR Customers: 6
Customer ID: 69203
Time Billed: 1.50