INTRODUCTION: Good afternoon. I am Doctor. Mr.____. & your DOB please …… just to check. ASK QUESTIONS: So, what brings you here today? Sorry to hear that. Yes I understand your concern. Apart from Pain, Any other symptoms? I see. That must be a difficult situation for you. ASK MORE INFORMATION: Ok. I need some more information including your daily habit. Is that OK for you? What’s about your ___ & how about your work environment? Is it enjoyable or Suffocative? Any medications are you on? Do you have any allergies? & Now your daily habits. Do you drink ALCOHOL? HOW MANY DRINKS PER WEEK? DO YOU SMOKE? HOW MANY STICKS PER DAY? OK. GREAT. YOU HAVE BEEN VERY SUPPORTIVE SO FAR. TELL DIAGNOSIS: Based on your symptoms & test reports, I suspect that you are suffering from ____. Have you heard about this before? EXPLAIN: OK. Let me explain it to you in details. It is defined as ____. What I mean by this is ______. In a Simplest form we can say it as ______. Have you got it so far? However, there may be some side effects like ______ SO….. THE NEXT FEW MINUTES WE WILL GONNA DISCUSS ABOUT YOUR TREATMENT PLAN & THEN FINALLY WE WILL SET UP A FOLLOWUP PLAN. OK? ADVICE: What I want you to do is _________ & my suggestion will be to _____ The most important thing here is ______ If you don’t follow my advice, it can lead to further complications like _____ REASSURANCE: You look a bit anxious. I totally understand your concern. Let me reassure you that ______ The doctors here are very experienced and we will take good care of you. This is my e-mail. You can call me anytime if ______. SUMMARY: Ok. To summarize, we have discussed about ____ & _____. GOOD BYE: You will have to come back for a follow up. So, I will see you in 6 weeks’ time. So, please make an appointment.