Standard # 3 Focus to Students and groups of Interest

Complete the following table. Provide three or four examples, reporting what you consider to be the most important data. It
is not necessary to provide results for every process.

Standard 3 - Student and Stakeholder-Focused Results

Student- and Stakeholder-Focused Results The results focused on students and stakeholders examine how well your
organization meets students and stakeholders the main needs and expectations.

Performance measures may include: satisfaction and dissatisfaction of current

and past students and main stakeholders, perceived value, loyalty, perseverance,
or other aspects of building relationships, satisfaction surveys at the end of the
course, the alumni surveys, feedback from practices, etc.

The instrument or measurement processes may include surveys of end of course,

alumni surveys, feedback from practices, etc.

Each academic unit must demonstrate links with professional and business
organizations, which are significant and present, including an advisory council

Regular surveys should be from graduates, transfer institutions, and / or

employers of graduates to obtain data on the success of business programs in
preparing students to compete successfully for entry-level positions.

Analysis of Results
Performance What is your Current Analysis of Measures taken Insert graphs or tables of results with trends
measure. measuring results results or improvements
instrument made. (Preferably 3 to 5 points measurement)
Measurable or process What did you do
goal What are What did you to improve or
 (Indicate the your learn from the what is your next
cycle current results? step?
What is your duration) results?
goal?

Satisfaction of Satisfaction During the It was The objective is

graduates Survey last learned that to continue
Goal 3.8 which is academic communicatio strengthening the
designed years n strategies, listening and
through a graduates listening and communication
closed satisfactio participation means with this
methodolog n has had with group of interest
y and a positive graduates are
focused trend and being positive
toward to a allowing us
the various progressiv as an
organization e institution to
processes approach strengthen
*biannual to the the
implementat proposed relationship
ion goal is with these
shown stakeholders.
Student Satisfaction In recent To progress * Strengthening
Satisfaction Survey periods in improving the Web Site of
Goal 3.8 which is student the various the Institution
designed satisfactio processes as * SISDAE
through a n has the program Strengthening
closed remained grows. (academic and
methodolog within business
y and expected information
focused levels. System)
toward to * Acquisition of
the various bibliographic
organization material.
processes * Buying a new
*biannual property to
implementat optimize
ion processes and
attention to
 students.
* Strengthening
the language
center.
Entrepreneurs Satisfaction During the Communicati There has been a
Satisfaction Survey last on strategies, progress in the
Goal 3.8 which is academic listening and number of
designed years participation activities by
through a entreprene with which program
closed ur entrepreneur and
methodolog satisfactio s is being entrepreneurs are
y and n has had positive linked, they feel
focused a positive allowing us as part of the
toward to trend as an institution and
the various institution to this makes the
organization strengthen satisfaction level
processes the to be high.
*biannual relationship
implementat with these
ion stakeholders.
Teachers Satisfaction During the To progress * Creating a
Satisfaction Survey last in improving welfare university Redress teaching
Goal 3.8 which is academic the various Fringe for
4.5
designed years processes as teachers.
4
through a teachers’ the program * Development of 3.5
closed satisfactio grows. teacher scale. 3
methodolog n has * Expansion of 2.5
y and maintained technological 2
focused a positive resources by 1.5
toward to level. means of 1
the various teachers’ 0.5
organization institutional mail. 0
2013-I 2013-II 2014-I 2014-II
processes * Increased
*biannual support in the
implementat process of
ion educational
research.
Corporate Satisfaction In recent To reinforce Implementation of
trainers Survey periods the the specialized
satisfaction which is satisfactio entrepreneuri workshops on
Goal 3.8 designed n level has al training being and
through a remained program working skills.
closed within the “Business
methodolog expected Chair " for
y and range continuous
focused improvement
toward to of students’
the various performance
organization in practical
processes phase
*biannual
implementat
ion

Opportunity for improvement:

Criterion 3.2: Although Uniempresarial has elements of communication with key stakeholders, incorporating some data
collection instruments for a quality management system, some formats are being driven manually. Uniempresarial may
consider using electronic mechanisms to capture information in order to optimize the timing of those responsible for these
processes and to increase the possibility of deeper analysis of data over time.

The instruments for data collection have been standardized for application by electronic aids as listed below, in order to
optimize the time of those responsible for these processes and to increase the possibility of deeper analysis of data over
time.

Electronic mechanism Interest Groups Progress in improving

Easy survey Students, faculty, alumni, instructors The application of this mechanism
and entrepreneurs. was standardized for all related
groups of interest. Especially the
instructors survey was standardized
because it was previously applied by
telephone.
Sisdae (academic and
information System)
Institutional Web Site
business Faculty and students
Students, faculty, alumni, instructors
and employers.
It is an electronic tool for
communication which has enabled the
optimization of the time of people who
are behind the processes such as:
schedules development, academic
schedule, socialization of academic
papers, socialization and monitoring of
teachers job plans and academic
contents.
The new website has become a very
important project for the institution and
represents a useful means of listening
and communication because it
facilitates contact with all
stakeholders, which are referred to, as
progress is made in the design of
usability and content for the site. At
the moment, the following processes
have been worked digitally to optimize
time:
1. Development of landing page
for the program with a
registration form of interest,
allowing the storage of a larger
number of stakeholders and as
a result candidates for the
training program.
2. Admission Form online at
design stage for
implementation in the second
half of 2015.