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What Air Crash Investigations Didn't Tell You About QF32 (Airbus A380)
What Air Crash Investigations Didn't Tell You About QF32 (Airbus A380)
Tony J. Hughes
Keynote Speaker, Author and Sales Leadership Mentor
The Qantas A380, Nancy-Bird Walton, which was operating as QF32 on November
4th, 2010 is now back in the air after what was reportedly the longest and most
expensive aircraft repair in aviation history. Fly with Airbus, Qantas and Rolls-Royce
with confidence – companies that have great cultures.
My advice for every business is to build a great customer-centric culture and empower
your people to passionately represent your brand in all channels, especially social.
This is a keynote I did in 2012 talking about QF32. I have since been converted by
Richard to now be a huge fan of Airbus! Also, not all Qantas pilots prefer Boeing –
certainly not Richard.
Object 1
Follow the QF32 community blog here. Buy and read Richard’s book, QF32, here.
See Air Crash Investigations documentary here. Read the Transport Safety Bureau
report here. Link to my full white paper: Everyone Represents the Brand - How to Create a
Customer Centric Culture.
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Photo credit: Main picture from cover to ATSB report.