Intro To HCM

1
SOME CHALLENGES
• I face sometimes shortage of people, and sometimes I do not
know what so many people are doing in my company.
• Getting good people is so difficult.
• I recruit people with lot of hope that they will do very well. But
some of them do not meet the expectations.
• People are never happy with their income. They are always
cribbing.
• How do we really motivate the people?
• If you are a professional you need to take responsibility of
keeping yourself up-to-date.
• Why do we have to be always after each one to complete their
task?
• People leave the job mid way through the project. How I wish I
could stop them from leaving.
• I have nobody who can really take my place when I move up /
leave / retire.
• These government people are always on our neck.
YN Kaushal, www.enablersindia.com
2
HUMAN CAPITAL MANAGEMENT
Y N Kaushal
Director,
Enablers’ Management Institute,
Prepared for MBA Class
3
SOME CHALLENGES
• I face sometimes shortage of people, and sometimes I do not
know what so many people are doing in my company.
• Getting good people is so difficult.
• I recruit people with lot of hope that they will do very well. But
some of them do not meet the expectations.
• People are never happy with their income. They are always
cribbing.
• How do we really motivate the people?
• If you are a professional you need to take responsibility of
keeping yourself up-to-date.
• Why do we have to be always after each one to complete their
task?
• People leave the job mid way through the project. How I wish I
could stop them from leaving.
• I have nobody who can really take my place when I move up /
leave / retire.
• These government people are always on our neck.
4
COURSE OUTLINE
1. Evolution and Growth of 9. Talent Management – Career
Human Capital Management, and Succession Planning
Role of Human Capital
10. Employment Legislation and
Manager
Compliance Management
2. Human Capital Planning
11. Employee Relations
3. Talent acquisition
12. Separation
(Recruitment and Selection)
13. Employee Engagement
4. Compensation
14. Human Capital Processes and
5. Employee Benefits
Information Systems
6. HR Services
15. Aligning Corporate and HR
7. Managing Performance Strategies
8. Learning and Development
5
HCM: EVOLUTION AND GROWTH
Y N Kaushal
Director,
Enablers’ Management Institute,
6
EMPLOYMENT THROUGH THE AGES
• History of Slavery
• Slavery was abolished in USA in 1863.
• Till a few decades ago in India we had ‘bonded
labour’.
• Human trafficking in children and women continues in

India and a few other countries.
7
• Inequality of power between employee and employer.

• Exploitation of employees.
• Abuse of power.
• Asking employees to work longer hours without
compensation.
• Making employees work in hazardous conditions without
personal protective equipment.
• Seeking favours from the employees.
• Seeking sexual favours from the employees.
8
GROWTH OF HRM IN INDIA

• Introduction of Labour Welfare Officer through Factories Act
1948.
• In 1956, starting of Public sector Undertaking. Introduction of
Director (Personnel) at Board level. Creation of Personnel
policies and rules. Policy based administration. [1956 – 1967]
• Emergence of Naxalbari movement in 1967. Era of militant
unionism starts. Labour unions gain strength over next 15
years.
• Industrial unrest.
• Strikes, gherao and bandh become common.
• Left Governments in West Bengal and Kerala.
• Industry shifts from Kolkata to Mumbai, Maharashtra and
Gujrat.
9
GROWTH OF HRM IN INDIA

• Bangalore based PSU strike in 1980 fizzles out.
• Dr Datta Samant starts Textile industry strike in Mumbai.
The strike prolongs and is unsuccessful. Changes the
face of Mumbai. And brings an end to militant
unionism.
• Next phase of Human resource development starts
• In 1991, liberalization policies paved way for growth of
Service Industries. Today service sector contributes to
more than 60% of India’s GDP.
• Most important resource in a service industry is the
human resource. Hence the emergence of new view
about human resources from resources to capital.
10
POSITION OF HRM TODAY

• In Public Sector, head of HR is a member of Board of
Directors.
• In private sector, HR Head occupies fairly senior
position.
• Vice President HR
• President HR
• CHRO
11
WHY HCM ?
HRM HCM
12
EMPLOYEE LIFE CYCLE
Planning for
Human capital
Talent
Separation
Acquisition
Growth,
Training and
Onboarding
Career
Development
Compensation Performance
and rewards Management
13
SCOPE OF HCM
• Human Capital Planning
• Talent Acquisition
• Workforce Utilization
• Compensation and Rewards
• Performance Management
• Training and Development
• Talent Management
• Employee Services
• Employee Relations
• Separation
14
NEW STRUCTURE OF HRM

• Centre of Expertise
• HR Shared Services
• HR Business Partner
15
MD
Co. Secy
Supply
C Mrktg COO CFO CHRO
Chain Head
16
TRADITIONAL
CHRO
Talent
Acquisition C&B Head IR Head L & D Head
Head
17
NEW
CHRO
Talent
HR Shared HR Business
Acquisition C&B Head L & D Head
Service Head Partners
Head
Centre of expertise
18
ROLE OF HR MANAGER
19
COMPETENCIES OF AN HR
MANAGER
• Communication
• Analytical and Critical Thinking
• Relationship-Building
• Leadership
• Ethical Approach
20
READINGS
• “War for talent” from McKinsey Quarterly.
• Chapter 1 of CK Venkataramana and BK

Srivastava’s Personnel Management and
Human Resources
• Text Book: Gary Dressler, Human Resources

Management, Pearson Education.
21
QUESTIONS FOR REVIEW

• How has Human Capital function evolved in India?
• How is Human Capital Management different from
Human Resource Management?
• What are the key characteristics required in a Human
Capital Manager?
• Immediate supervisor is the first level Human Capital
Manager for an employee. Elaborate in 300 words.
• What is employee life cycle in an organization? How is it
connected to various sub functions of HCM?
• How is HCM function organized in a modern
organization? Describe briefly.
CONTACT INFORMATION
• Y N Kaushal
• ynkaushal@gmail.com
• www.enablersindia.com
• M 8800739953
• Phone: 011-26022357
• B2C, Gangotri, Alaknanda
• New Delhi 110019
22

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1

HUMAN CAPITAL MANAGEMENT

HCM: EVOLUTION AND GROWTH

EMPLOYMENT THROUGH THE AGES

• Human trafficking in children and women continues in

• Inequality of power between employee and employer.

GROWTH OF HRM IN INDIA

GROWTH OF HRM IN INDIA

POSITION OF HRM TODAY

EMPLOYEE LIFE CYCLE

NEW STRUCTURE OF HRM

• Analytical and Critical Thinking

• Chapter 1 of CK Venkataramana and BK

• Text Book: Gary Dressler, Human Resources

QUESTIONS FOR REVIEW

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