PRACTO - STUDY

1. Practo :

An application for the general public to reach health care professionals.

Primary features :
- Appointment Booking
- Online consultation
- Insurance
- Pharmacy locator
2. Practo Pro :

An application for Doctors to reach and connect with their patients. It also
provides basic tool to manage their schedule and patient records.
3. Practo Prime :
A subscription based product for clinics and hospitals that enhances the patient’s
experience with features like Practo VN - a Virtual number technology - that
auto-reconnects on call failure, records conversations with a personal dashboard. Also,
provides feasible booking options and access to Practo’s Ray.

4. Practo Ray :

A standard/basic practice management tool for clinics and doctors. A feature that
allows the doctor to be reachable by their patients with easier payment options,
customized scheduling for longer treatment duration, follow up calls and post-consultation
chats with records.
5. Practo Insta :
- A standard/basic management tool for hospitals on a larger scale.Its a one stop
check to store and access all of patient’s records right from registration to billing.
- It also provides Laboratory management that automates,stores and shares data
while complying to HL7 ( Health Level Seven, set of international standards for transfer of
clinical and administrative data between software applications used by various health care
providers ).
- Pharmacy Management, Custom Reports, Lab Interfaces are few other features.

6. Practo Qikwell :

- A patient relationship management system for hospitals.

- A virtual platform for OPD ( OutPatient Department ) management.
- Personalized reminders for patients for check-in and out, walk-ins, etc.

7. Practo Querent :

- An AI based analytics platform that provides insights on the hospitals’

performance.
- A concept of predictive analytics to monitor patient’s engagement.
- Integration of Imaging analytics and NLP concepts.

https://www.practo.com/providers/hospitals/querent

Insights on Practo:
- Operating in European, Latin American, Middle East and Asian markets having a
predominant presence in India and Singapore. No presence noted in Australian and NZ
market.
- Potential competitors in India : Lybrate, Docprime, Mocdoc, 1mg, NetMeds
- Owns two companies that makes customized management/integration tools for health
care industry.
- Has a patient-centric approach and focuses more on Practo and Practo Pro apps for
Indian markets.
- Does not have a stronghold on clinic/hospital management tools in Indian market.
However, has a presence in European, Middle East and few Asian markets.
- Does implement some AI concepts for automation, insight graphs, predictive sheets and
rating algorithms. Their description on Imaging analytics is a tad bit similar to our ideas.
 - No usage of AR concepts found.
- No extensive implementation of AI concepts found on connectivity apps similar to our
ideas.
- Uses AWS to store all the encrypted data. Does not use any third-party information on
medical conditions or listing Doctor’s details.
- Received funding in 2015 from Tencent focusing on AI growth. Possibilities of having
ideas under development. Source :
https://www.huffingtonpost.in/2017/01/17/practo-bets-big-on-artificial-intelligence-in-
healthcare-with-la_a_21656393/

Potentials for TasqCare :

- Implementing ML/AR concepts only could turn out to be the USP and potentially stand
out in the Indian Markets. Australian Markets are unexplored and could be a potential start.
- Indian market doesn’t have a major player in terms of management tools. Regional
companies cater to the clinics/hospitals. However, products like Querent could stand for a
strong competition in near future.
- Practo’s model on splitting the products into multiple instead of packaging it as one
should be studied further. Clinics and hospital are likely to prefer and pick apps based on
their needs.
- Splitting the products might help us target audiences. Hospitals and doctors in tier 2
and tier 3 cities might take time understanding and using the AI concepts.