Senior Production Support Analyst

Held responsibility for managing and maintaining UNIX CRON jobs for entire
organization through APPWORX. Edited UNIX, POSIX, and Windows scripts to ensure
compatibility for jobs run between test, development, production environments, and
different operating systems. Performed Linux Shell Scripting and Python Scripting
for Appworx Cron job management. Defined solutions and minimized critical impacts
to the production environment.

Drove Best Practices, tools and procedures to enhance operations and increase
efficiency.
In charge of collecting data. Processed given data to the desired format and
generated production, quality, and analytical reports.
Optimized tasks handled by Appworx and saved space by breaking down chain scripts
and compiling data control scripts.
Recognized as a creative problem solver and go-to for solving technology issues and
enhancing operational performance.
Boosted efficiency by scheduling jobs for automated tasking and notification of
failures and alerts. Served on-call for 24 hour operation and increased
effectiveness through resolving issues.