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- The intermediaries that connect - via an online platform- providers with the users
and that facilitate transactions between them (these are "collaborative
platforms")
The collaborative economy can be carried out for profit or non for profit. The latter cases
are the most interesting ones- those concerning labor and social issues.
Platforms are an indispensable tool for the development of the collaborative economy.
There are two types of platforms:
As long as the collaborative platforms provide a service "normally provided for
remuneration at a distance, by electronic means and at the individual request of a
recipient of services", they provide an information society service and, consequently,
they are “Information Society Services Platforms” (ISP).
However, there may be cases in which platforms can be considered as offering other
services in addition to information society services. In certain circumstances, a platform
may also be a provider of the underlying service (for example, transport or short-term
rental service). These can be called "Integral Platforms" (IP).
Distinguishing a mere ISP from an IP is very important. The European Commission has
suggested the following key criteria:
i. Price → whether the price is set unilaterally or almost unilaterally by the
platform is a criterion of IP. On the other hand, ISP will only recommend the
price, or the underlying service provider will be free to adapt the price set by
a collaborative platform.
ii. Other key contractual terms → IP usually sets other terms and conditions
which determine the contractual relationship between the underlying service
provider and the user (for example, setting the mandatory instructions for the
provision of the underlying service). Otherwise, an ISP will be found.
iii. Ownership of the key assets → IP owns the key assets used to provide the
underlying service, whereas ISP only owns the assets related to the
information society service (such as the software).
ii. The employer must pay Social Security contributions and other kinds of
obligations set by Social Security Law and Tax Law. Despite the fact that these are
other areas of Law, different from Employment Law, the requirements are also
compulsory when an employment relationship exists.
iii. The employer must assume some possible liabilities derived from occupational
health and safety and has the obligation of preventing risk at the workplace.
But, how do we know that an employment relationship exists? Traditionally, the so-called
multiple test has been applied. This test is based on the following definition: "a worker is
a person who, for a certain period of time performs services for and under the direction
of another person in return for which he receives remuneration".
According to this, the multiple factors which determine the existence of an employment
relationship may be grouped under:
- Remuneration, wage is distinguished from price because it is a stable, periodical
and independent amount of money. Stable because it may have a variable part
and may be in cash or in kind. And independent, because it may not be set by the
service provider- the employee-, but by the employer or by agreement.
- Dependence, it exists if the main conditions are set by the employer (the
platform) including salary, working time, clients, working tools, etc.
- The rise of platforms has introduced a new set of factors, those related to finally
provision of the underlying service: an employment relationship will exist, when
the platform owns the key assets used to provide the underlying service. The
existence of an integral platform is clear additional evidence for proving then an
employment relationship exists.
The Digitalization of the Economy is producing new social risks in many different areas:
- EMPLOYMENT
This is probably the impact which appears most frequently in the media. According to
the World Economic Forum, between 2015 and 2020, about five million jobs will be
destroyed due to digitalization. Both skilled and non-skilled jobs are at risk.
- WORKING CONDITIONS
It seems that less work for more people will mean poorer working conditions. This is
the obvious result if the law of supply and demand is applied. But there are other
factors which move in the same direction: the already mentioned fragmentation of
the work force, the weakening of workers ‘collective action and representation and
the new forms of human resources management.
- HEALTH AND SAFETY
The digitalization has brought about a business model based on 24/7 availability. This
has clear consequences on working time and work-life balance: the borders between
professional activity and personal life are blurring. But the intensification of work and
the new types of activity and risks are going to produce new forms of occupational
hazards and diseases, including more frequent and new psychological risks.
- MANAGEMENT
Digitalization is also a challenge for business management. It is necessary to learn
how to deal with the digital surveillance within, the limits of the law and human rights;
or how to manage data protection and new forms of intellectual property rights, or
how to find the right balance between users´ evaluation and the internal assessment.
But these new social risks may be seen as new challenges for society:
- We should pay attention to unemployment and rising inequalities. New forms of
social protection such as the basic income and now at the core of the global
debate.
- Tax erosion and social protection funding. The lack of regulation affects taxation
and social security. It is necessary, to find new ways, to make these global
activities, contribute to the functioning of the States and social protection
systems.
- Growing social polarization, because the only way to avoid growing social
inequalities is solving the problems already mentioned: guaranteeing minimum
working conditions and contributing to a welfare state.