How to access RAF Admin console links

How to Access the Admin console links.

Login to any of SSN SSL gateway.

https://atlvpn.svcs.entsvcs.net/

Enter your global pass id and 1st level infrasec password and approve the Symantec VIP notification
from mobile.

Once you logged in select the below 138.35.220.45 jump station.

How to access RAF Admin console links

Enter user id along with domain Ex: acc\kshivaji & 1 st Level Infrasec Password.

Open chrome browser and paste respective admin console link.

How to access RAF Admin console links

Below are admin console links.

155.61.42.10 ukdxsgwhpes001- Doxraf0

https://ukdxsgwhpes001-lc.ssn.hp.net/admin
0 int.ssn.hp.net 1
155.61.42.10 ukdxsgwhpes002- Doxraf0
https://ukdxsgwhpes002-lc.ssn.hp.net/admin
1 int.ssn.hp.net 2
uscxcgwhpes001-
155.61.42.37 CXO01 https://uscxcgwhpes001-lc.ssn.hp.net/admin
int.ssn.hp.net
deeisgwhpes007-
155.61.42.74 Bpsraf03 https://deeisgwhpes007-lc.ssn.hp.net/admin
int.ssn.hp.net
deeisgwhpes008-
155.61.42.75 Bpsraf04 https://deeisgwhpes008-lc.ssn.hp.net/admin
int.ssn.hp.net
uscxcgwhpes004-
155.61.42.41 Bpsraf05 https://uscxcgwhpes004-lc.ssn.hp.net/admin
int.ssn.hp.net
uscxcgwhpes005-
155.61.42.42 Bpsraf06 https://uscxcgwhpes005-lc.ssn.hp.net/admin
int.ssn.hp.net

Open chrome and paste respective Admin console and login as admin users.
How to access RAF Admin console links

Go to TroubleshootingTools- Commands-- Enter Citrix IP.

Below is the Example FYR.

=====================================================================
How to access RAF Admin console links

PING 21.128.2.85 (21.128.2.85) from 155.61.42.41 : 56(84) bytes of data.

64 bytes from 21.128.2.85: icmp_seq=1 ttl=239 time=69.0 ms

64 bytes from 21.128.2.85: icmp_seq=2 ttl=239 time=64.9 ms

64 bytes from 21.128.2.85: icmp_seq=3 ttl=239 time=66.6 ms

64 bytes from 21.128.2.85: icmp_seq=4 ttl=239 time=63.8 ms

64 bytes from 21.128.2.85: icmp_seq=5 ttl=239 time=63.5 ms

64 bytes from 21.128.2.85: icmp_seq=6 ttl=239 time=66.6 ms

64 bytes from 21.128.2.85: icmp_seq=7 ttl=239 time=63.5 ms

64 bytes from 21.128.2.85: icmp_seq=8 ttl=239 time=63.6 ms

64 bytes from 21.128.2.85: icmp_seq=9 ttl=239 time=67.0 ms

64 bytes from 21.128.2.85: icmp_seq=10 ttl=239 time=63.6 ms

--- 21.128.2.85 ping statistics ---

10 packets transmitted, 10 received, 0% packet loss, time 9198ms

rtt min/avg/max/mdev = 63.552/65.263/69.012/1.848 ms

Operation complete
How to access RAF Admin console links

traceroute to 21.128.2.85 (21.128.2.85), 30 hops max, 60 byte packets

1 155.61.42.33 0.246 ms 0.265 ms 0.273 ms

2 161.14.97.124 1.020 ms 1.116 ms 1.213 ms

3 161.14.192.130 0.612 ms 0.627 ms 0.658 ms

4 161.14.192.137 1.252 ms 1.260 ms 1.296 ms

5***

6***

7***

8***

9***

10 165.131.171.129 63.727 ms 63.086 ms 63.265 ms

11 165.131.174.8 63.362 ms 63.356 ms 63.415 ms

12 165.131.118.1 63.961 ms 65.051 ms 64.361 ms

13 165.131.175.19 64.208 ms 64.402 ms 64.362 ms

14 165.131.162.228 68.261 ms 63.506 ms 66.506 ms

15 165.131.162.234 67.006 ms 68.193 ms 64.261 ms

16 * * *

17 21.128.2.85 64.394 ms 64.404 ms 64.489 ms

Operation complete

====================================================================
How to access RAF Admin console links

Collect the ping, traceroute of Citrix IP and paste into local system notepad and compare with base
line value & take action accordingly as guided in document.

Nestle NW
Troubleshooting Process for BPS Genarro_Costa Rica_2019.vsdx

Thank you