CROSS CULTURAL MANAGEMENT

ASSIGNMNET 2

Jeffery Jose
TVE18MBA53
T6 MBA
CETSOM
Leadership skills intertwined with Emotional Intelligence(EI) makes a great leader in business.
No matter what leaders set out to do; whether it’s creating a strategy or mobilizing teams to
action their success depends on how they do it. Even if they get everything else just right, if
leaders fail in this primal task of driving emotions in the right direction, nothing they do will
work as well as it could or should. When negative sentiment override kicks in, it’s hard to
change course back toward a positive perspective. On the other side, appreciation, respect, and
enthusiasm, coupled with emotional support and validation, can be contagious. Positivity begets
positivity. Because emotions are strongly correlated with performance and productivity, teams
whose members feel emotionally supported and appreciated through their challenges and
successes. Effective emotional understanding and management will help team members cohere,
be more productive, feel more valued and understood.

The most effective leaders are all alike in one crucial way: they all have a high degree of what
has come to be known as emotional intelligence. It’s not that IQ and technical skills are
irrelevant. They do matter, but…they are the entry-level requirements for executive positions.
Without it, a person can have the best training in the world, an incisive, analytical mind, and an
endless supply of smart ideas, but he still won’t make a great leader. Because emotions are
always in flux, adaptability is key to being an outstanding leader. Leaders can “harness” the
power of emotion, which makes an emotional impact on their employees and helps them connect
emotionally with others, hence making them a more effective leader. When you have a truly
great leader, they can double a company’s profits. A great leader who possesses and utilizes
effective emotional intelligence, your organization as a whole—ranging from employee
satisfaction and engagement to revenue and profits—will greatly benefit.

Elon musk is an exemplary model of global leader with high EI. His five ventures: SpaceX,
Tesla, OpenAI, Neuralink and the Boring Company. He is known for working 120 hours a
week, often sleeping at the Tesla factory; this exercise builds empathy and can be motivating for
disgruntled employees.

After claims of a higher than average injury rate at Tesla’s Fremont factory, CEO Elon Musk
urged workers to report all injuries, adding he would personally visit the factory floor and
perform the same tasks as injured Tesla staff. Actions speak louder than words. Musk’s offer to
work alongside factory workers with a goal to better understanding their perspective shows that
he genuinely cares. He invite people to give him constructive feedback and encourages his teams
to do the same for improving individual, team, and organizational performance. Elon frequently
tweet his achievements and ideas through twitter thus maintaining close relationship with
stakeholders. He email employees directly asking and encouraging them meet production
deadlines at Tesla and SpaceX. His determination and support to employees revived SpaceX
from the brink of collapse. His characteristics are largely reflected in his venture, employees and
its culture.