Client Online Training Assignment Scenario Your manager has informed you that there are several clients that require some one-to-one training in some aspects of computers. The users have recently been employed by some of your clients and they are engoging Skillage'T to do some digital literacy training. SkilagelT has been asked to provide one-to-one training, but are required to also offer the training jntine. You have been asked to create a training program for clients to cover off aspects of general digital iteracy for these new employees. You know there are some good resources on the internet that are provided free of cost. Youneed to locate some reputable ones that cover digital literacy. ‘Three of the clients have completed a survey on what they already know, you need to consider this when you create the training plan and recognise which users will need to complete the appropriate sections of the training. The clients are using Windows 7 and Office 2010 at the desktop and using Outlook for email. Your tasks are to... 1. Create a training/learning plan, outline, for one to one instruction and ontine learning 2. Determine resources required for the training 3. Create a client e-learning guide, for each of the three clients outlining what they are required to do for their personal learning 4. Detail an assessment plan on how you will assess these new skills 5. Create a client feedback form 6. Create a sign off form for the client's manager to sign off that they are happy with your plan Please submit these documents,Training Stakeholder Survey sally So Sally, tellabout what you know about computers: ‘use facebook alot. So gues lam quite erate with computers. Have you used any productivity suites belore? Wna's that? Things ke Mcosot Office, Open Ofice or Oiice for Mac? (On, no no really How about email what are you using for emai? 11use Gmail, t's pretty ood. Billy So ily, tell about what ou know about computers ‘use forums bit. 1am on the Skylines AU site heaps. | do abit for the forum, ike emaing ‘members and sll. General web suring and abit of internet banking and stuf, Hove you used any productivity suites before? | use office, but mainly on word. Yeah am pretty good with the old word docs, doing tables and formatting forthe forum an stuf. How about email what are you using fr emai? "use Windows te cent wth my Hotma account. 1 find ita bit easier to organise than the ve ste Boris So Bors, tell about what you know about computes: 1use skype a otto communicate with my family overseas. We are always using sharing ‘hotos with each other. | dl a course awhile back, think it was ECDL It was very good, Have you used any productivity suites before? ‘What's that? ‘Things lke Microsoft fice, Open Office or Office for Mac? ‘0h, no not realy, do remember some ofthat was covered off in the ECDL but have not used it for along time ‘How about email, what are you using for email? use an ema account with my ISP, Bigpond. So use webmall think tiscalled