Perceived Usefulness:

(4: 2002): same as 2014

1. Using telemedicine technology improves patient care and
management
2. Using telemedicine technology enhances my effectiveness in patient
care and management
3. Using telemedicine technology can make patient care and
management easier

(6: 2014):
1. Using telemedicine in my job would be an improvement in the area of
my job.
2. Using telemedicine in my job increases my productivity

(8: 2008):
1. Using telemedicine technology would enable me to accomplish tasks
more quickly.
2. It takes less effort to maintain patient records in telemedicine
technology as it does by hand.

(9: 2015):
1. I am able to be in contact with patients who cannot be easily
delivered to the clinic

(Our questionnaire):
1. The information provided via telemedicine is enough to reach a
definitive diagnosis. (9)
Perceived ease of Use:
(5: 2019)
1. I would find learning to use telemedicine easy for me.
2. I would find it easy for me to interact with patients using telemedicine.

(4: 2002):
1. I would have the ability to use telemedicine technology in my patient
care and management
2. I would find it easy to get telemedicine technology to do what I need it
to do in my patient care and management

(8: 2008):
1. Using telemedicine technology would be clear and understandable.
2. It would be easy for me to become skillful at using telemedicine
technology.

(Our questionnaire)
1. Patients may find it difficult to give instruction to patients via
telemedicine tools.
Perceived Risks:
(5: 2019):
1. Using telemedicine services and adapting it would be a loss of my
time.
2. The use of telemedicine reduces the physicians’ financial
income.
3. Using telemedicine wouldn’t be compatible with my moral values and
image
4. Telemedicine would affect the quality of health care services
negatively.
5. The use of telemedicine disrupts the doctor-patient relationship.
6. Telemedicine services would change the way I deal with health
problems and choices.

(8: 2008):
1. Telemedicine technology represents a violation of patient privacy
(The use of telemedicine threatens patients’ privacy.)
2. Confidentiality is nearly impossible if patient records are in
telemedicine technology.

(6: 2014):
1. I am not in favor of telemedicine as it lacks the face-to-face
interaction between patients and doctors.
Perceived need for policy:
(3: 2016):
1. Availability of the regulations, medical licensure, and practicing
license.

(Our questionnaire)
1. A policy should be implemented before using telemedicine by a
physician.
2. A payment method should be implemented before using
telemedicine by a physician.
3. Guidelines are needed to illustrate the ethical aspects related to
telemedicine use by physicians.

Behavioral intention to use:

(6: 2014):
1. I am in favor of telemedicine since it is beneficial to my patient care
and management.
2. I will increase my use of telemedicine technology in future.
3. I will recommend others to use telemedicine technology

(8: 2008):
1. I intend to use telemedicine technology with my patient care and
management when it become implemented.
2. I intend to use telemedicine technology in my patient care and
management routinely OR frequently
Perceived usefulness during pandemic:
(Our questionnaire):
1. Telemedicine is necessary for patient care during COVID-19
pandemic.
2. Telemedicine is effective in reducing the unnecessary
transportations during COVID-19 pandemic.
3. Telemedicine is effective in reducing the load of patients in
hospitals, clinics, and primary care centers during COVID-19
pandemic.
4. The use of telemedicine during COVID-19 pandemic helps in
controlling the pandemic.
5. Telemedicine should be implemented in future governmental
plans for practicing telemedicine during future outbreaks.