Borgonia, Viktoria Venice

Application 3- Workforce Focus

1. Define workforce management. What are the activities included under workforce management?
What are the objectives of an effective workforce management system?

Workforce management (which has also been widely known as human resource management,
or HRM) consists of those activities designed to provide for and coordinate the people of an
organization like determining the organization’s workforce needs, assisting in the design of work
systems, recruiting, selecting, training and developing, counseling, motivating, and rewarding
employees, acting as a liaison with unions and government organizations and handling other matters
of employee well-being.

The objectives of an effective workforce management system are to build a high-performance

workplace and maintain an environment for quality excellence to enable employees and the
organization to achieve strategic objectives and adapt to change.

2. What advantages does employee engagement offer to an organization over traditional management
practices?

Employee engagement offers many advantages over traditional management practices as it:

 replaces the adversarial mentality with trust and cooperation.

 develops the skills and leadership capability of individuals, creating a sense of mission and

fostering trust.

 increases employee morale and commitment to the organization.

 fosters creativity and innovation, the source of competitive advantage.
 helps people understand quality principles and instills these principles into the corporate

culture.

 allows employees to solve problems at the source immediately.

 improves quality and productivity.

3. List some of the advantages offered by teamwork.

1. Fosters creativity and learning

2. Blend complementary strengths
3. Builds Trust
4. Teaches Conflict Resolution Skills
5. Promotes a wider sense of ownership
6. Encourages healthy risk- taking

4. Why is it important to assess workforce engagement and satisfaction? How do organizations measure
workforce effectiveness?
 It is important to assess workforce engagement and satisfaction because this will improve the
productivity and efficiency, retain customers at a higher rate, and make more profits. Most
importantly, engaged employees are happier, both at work and in their lives. Basically, they will feel
motivated because of how they are treated.

Gallup Q12 - 12 survey statements that Gallup found as those that best form the foundation of
strong feelings of engagement. Factors include:

 what is expected in one’s work

 having the right materials and equipment to do the job
 receiving recognition and feedback on progress and development
 having opinions that count
 feeling of importance of the job opportunities to learn grow and develop

5. How has the hiring criteria changed in the recent years? List some of the innovative approaches being
used by organizations to recruit employees.

I have read some articles that says that the hiring criteria before had a longer process than
now. This is because of technology. Some says that technology makes lives easier and it does as well
to hiring. According to Mya, Technology has revolutionized this by improving the process from the
get-go: by making jobs easier to find, giving information easier, and making the process more personal
for the job candidates.

Innovative Approaches being used by organizations:

1. Inclusive job adverts

2. Programmatic advertising
3. Video interviewing
4. Benefiting from gig economy
5. Engaging with passive candidates
6. Employee referrals
7. Texting
8. Social media
9. Virtual reality
10. Using data
11. Employer review sites
12. The aging workforce management
13. Mobile recruitment