Professional Documents
Culture Documents
Block
3
SELECT CIVIL LAWS
UNIT 9
Family Law 5
UNIT 10
Law of Torts 23
UNIT 11
Environmental Law 42
UNIT 12
Consumer Law 62
Expert Committee
Prof. (Dr.) N.R. Madhava Menon Ms. Abha Joshi
Member, Commission on Centre-State Lawyer, New Delhi
Relations, New Delhi Dr. Manik Chakrabarty
Former Director, NLSIU, Bangalore and Professor
National Judicial Academy, Bhopal Department of Law
Prof. B.B. Pande The University of Burdwan
Former Professor of criminal law, West Bengal
Law Faculty, University of Delhi Prof. Srikrishna Deva Rao
Mr. Babu Mathew Director, School of Law, IGNOU
Country Director, Action Aid India Prof. K. Elumalai
New Delhi Professor, School of Law, IGNOU
Prof. S. Siva Kumar Ms. Gurmeet Kaur
Research Professor, Indian Law Institute Asst. Prof., School of Law, IGNOU
New Delhi
Ms. Suneet Kashyap
Prof. M. R. K. Prasad Asst. Prof., School of Law, IGNOU
V.M. Salgaocar College of Law
Panaji, Goa Mr. Anand Gupta
Asst. Prof., School of Law, IGNOU
Ms. M. Roopa
Independent Scholar, Bangalore Ms. Mansi Sharma
Asst. Prof., School of Law, IGNOU
Ms. Vrinda Grover
Director, Multiple Action Research Group
(MARG), New Delhi
Print Production
Mr. Yashpal
Section Officer (Publication)
School of Law
December, 2009
© Indira Gandhi National Open University, 2009
ISBN: 978-81-266-4395-0
All rights reserved. No part of this work may be reproduced in any form, by mimeograph or any
other means, without permission in writing from the copyright holder.
Further information on the Indira Gandhi National Open University courses may be obtained
from the University’s office at Maidan Garhi, New Delhi-110 068 or the official website of
IGNOU at www.ignou.ac.in
Printed and published on behalf of Indira Gandhi National Open University, New Delhi by Director,
SOL, IGNOU.
Laser typesetted at Graphic Printers, 204, Pankaj Tower, Mayur Vihar, Phase-I, Delhi-110091.
Printed at :
BLOCK 3 SELECT CIVIL LAWS
We introduce you to some civil laws in this block. We have included Family Law, Law
of Torts, Environmental Law and Consumer Law.
The ninth unit is an introduction to Family Law. This branch of law determines our rights
arising out of personal relationships. The family is the smallest unit in our society, and
equality and equity within a family determines the well being of the members and the
value system that will get passed on to future generations. We are largely a patriarchal
society, which is manifest starkly in the power equations within our homes. The low and
unequal status of women is the source of many social evils, such as, female foeticide,
child marriage, dowry and domestic violence. In this unit, we will explain the law
governing marriage, divorce and succession. We will deal with gender justice within the
family in ‘Woman and the Law’ (Block 1 in BLE 003).
We move on to Law of Torts in the tenth unit. Tort law is concerned with civil wrongs,
as opposed to criminal wrongs, which are offences under the Indian Penal Code. A
‘civil wrong’ means a breach of duty, independent of any contract, giving rise to a cause
of action, for which unliquidated damages may be claimed. Tort law, which is largely
uncodified, is founded upon the principles of “justice, equity and good conscience”
flowing from English common law. In this unit, we will identify the guiding principles in
tort law. We will explain various wrongs and the applicability of general defences in tort
law. In course of time, legislations have emerged, which have embodied the tort principles
while dealing with specific types of wrongs. Some of these areas will be covered in the
next two units.
The eleventh unit on Environmental Law deals with environmental issues and legislations.
Pollution of water and air, unsustainable development, deforestation, are all issues that
affect all of us, especially, the poor, as they are dependent on natural resources for their
livelihood and survival. However, the ordering of the global economy is such that the
poor pay a price far greater than what they take from the environment. Strict
implementation of laws needs to be ensured. Equitable laws and policies need to be
pursued that do not compromise the lives and livelihoods of vulnerable population, for
example, forest dwellers, fish workers and agricultural workers, who are dependant on
the environment.
The twelfth unit is on Consumer Law. The Consumer Protection Act, 1986 defines a
consumer for the first time and gives legal rights to consumers to claim compensation on
deliberate acts of negligence, substandard products and unfair trade practice which
cause loss or damage to the consumer. The Act seeks to establish a speedy and
efficacious redressal mechanism for consumer disputes. In this unit we will take you
through important definitions and features of the Act.
UNIT 9 FAMILY LAW
Structure
9.1 Introduction
9.2 Objectives
9.3 Sources of Family Law
9.4 Marriage
9.4.1 Conditions for a Valid Marriage
9.4.2 Void, Voidable and Irregular Marriages
9.4.3 Special Marriage Act, 1954
9.6 Succession
9.6.1 Testamentary Succession
9.6.2 Intestate Succession
9.7 Summary
9.8 Terminal Questions
9.9 Answers and Hints
9.10 References and Suggested Readings
9.1 INTRODUCTION
People who are related to each other by blood, marriage or legal relationship (such as
adoption) are said to comprise a family for the purpose of family law. Family law is the
body of law that deals with marriage, divorce, adoption, child custody and support,
and other domestic relations. The expression would include all the provisions of civil
and penal laws, both substantive and procedural, which have effect on the family and
family relations. Family law in India is based on religious personal laws. Therefore, the
laws governing our personal relationships will depend on our religion.
The Indian society consists of many religions and communities that co-exist across the
states of India, which vary greatly in custom and tradition. Each religious community
has its own laws governing marriage, divorce, succession and other matters concerning
the family. Family law actually varies according to various parameters of which religion
is only one. Other points on which it could vary include custom and gender. Tribal
communities may be governed by tribal law. For example, large sections of the Mizo
community are Christians, yet they are governed by Mizo law and not Christian law.
In this unit, we will give a broad overview of the laws relating to marriage, divorce and
succession. We will deal with gender justice within the family in ‘Woman and the Law’
(block 1) in the third course.
We will begin by acquainting you with the sources of family law. We will discuss the
various laws relating to marriage including conditions related to validity under each of
the main religions of India. Then you will study the topic of matrimonial relief under 5
Select Civil Laws three major heads – restitution of conjugal rights, divorce and judicial separation. The
last segment of the unit will deal with laws relating to succession. This will be explained
under the two broad heads of testamentary and intestate succession.
9.2 OBJECTIVES
After going through this unit, you should be able to:
explain the sources of family law in India;
identify the essential requirements for a valid marriage among select religious
communities;
identify the various matrimonial reliefs and the grounds on which each can be
claimed; and
explain the law pertaining to succession.
Self-assessment Question
1) What are the sources of family law?
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9.4 MARRIAGE
Marriage is the legal union between one man and one woman as husband and wife. It is
the legal status or relation between the man and the woman who are related in law for
life, or at least, until they are divorced. Among Hindus and Christians, marriage is an
institution that was traditionally viewed by many as a sacrosanct inviolable union which
cannot be broken once it has been entered into.
7
Select Civil Laws
Who is a Hindu?
Any child who is legitimate or illegitimate, both of whose parents are Hindus,
Buddhists, Jains or Sikhs by religion, or a child, one of whose parents is a Hindu,
Buddhist, Jain or Sikh and is brought up as a member of the community to which
such parent belonged or any person who is a convert to the Hindu, Buddhist,
Jain or Sikh religion is considered a Hindu.
Muslims and Parsis treat marriage as a contractual union between the man and the
woman who consent to enter into the relationship of a husband and wife.
8
Family Law
Christian Law Parsi Law
One or both parties must be a Both parties must be Parsis
Christian Neither of the parties should have a
Neither of the parties should have a living spouse at the time of marriage
living spouse at the time of marriage Minimum age for eligibility is 21 for
Minimum age for eligibility is 21 for boys and 18 for girls
boys and 18 for girls
Specified prohibited degrees of
Consent of bride and bridegroom
relationship may not cont ract
essential
marriage
Marriage solemnised by minister of
the religion having authority to do Marriage solemnised in ashirvaad
so in the presence of two witnesses ceremony
11
Select Civil Laws Under the Special Marriage Act, a marriage is voidable when:
Either party has a living spouse.
Parties are within prohibited degree of relationship.
Either party is incapable of giving valid consent.
Either party is impotent at the time of marriage.
Self-assessment Questions
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4) Shanti, a Hindu girl and Hanif, a Muslim boy want to get married to each
other. Neither of them wants to change his/her religion. They are not sure
about which law will apply in their case. Advise them.
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12
Family Law
9.5 MATRIMONIAL RELIEF
9.5.1 Restitution of Conjugal Rights
One of the most important matrimonial remedies is the restitution of conjugal rights.
Once married, the husband and wife are entitled as a matter of right to the enjoyment of
each other’s society, comfort and affection. The rights and obligations that arise out of
marriage are protected under the general law of the state and not by stipulations of a
contract between the parties. One effect of this is the protection of marital rights through
the concept of ‘restitution of conjugal rights’.
The idea of providing restitution is to preserve the marriage tie as far as possible, by
enabling the court to intervene and compel the withdrawing party to join the other. Two
married people are expected to enjoy domestic happiness of co-habitation and intimacy.
Conditions to be satisfied for granting decree of restitution are:
The spouse should have withdrawn from the society of the person seeking
restitution.
There should be no reasonable excuse for such withdrawal – the burden of proof
lies on the party who alleges that reasonable excuse exists.
The court must be satisfied about the truth of the statements.
There should be no legal grounds to refuse the decree.
What amounts to reasonable excuse to withdraw?
It is a highly subjective question, which is decided by the courts on a case-to-case
basis. But case law on this point is indicative of some situations that the courts have
considered to be a reasonable excuse for withdrawal. For example, false imputation of
unchastity or adultery against the wife can been held as reasonable grounds for
withdrawal. Consideration of employment where the husband and the wife are gainfully
employed in different places is something that is dealt with on the basis of mutual
convenience and not as a matter of imposition of the will of one party over the other.
What does not amount to reasonable excuse?
Reasons, such as, normal disagreements in the course of married life, refusal to have
sexual intercourse, dislike of the spouse, unemployment of the husband, husband’s
dissatisfaction with the articles of dowry brought by the wife do not amount to reasonable
excuse.
When can restitution be refused?
Before granting a decree of restitution of conjugal rights it is necessary for the court to
be satisfied beyond reasonable doubt that the person has withdrawn from the society
of the spouse without reasonable excuse.
9.5.2 Divorce
The legal dissolution of marriage by a court is called divorce. In layman’s parlance, the
term divorce means ‘to separate’ (this is not to be confused with the concept of judicial
separation). When the matrimonial bond between two married persons ceases to exist,
they are said to be divorced. Although the legislations governing the laws of divorce
may differ from one religion to the other, the grounds provided for divorce are more or
less the same. The basis on which divorce can be granted are:
13
Select Civil Laws Guilt or Offence Theory: If one of the parties commits an act that makes it impossible
for the marriage to continue, the marriage may be terminated on such grounds.
Mutual Consent Theory: Divorce may also be granted on the basis of mutual consent
according to the Hindu Marriage Act, Parsi Marriage and Divorce Act as well as the
Special Marriages Act, if the following conditions are satisfied:
a) Spouses should have been living separately for a period of one year.
b) They should not have been able to live together.
c) They should have mutually agreed that the marriage should be dissolved.
Irretrievable Breakdown of Marriage: When it can be proved that spouses can no
longer live together as husband and wife, the marriage can be dissolved at the instance
of either party. There are two objective tests to determine this:
a) No resumption of co-habitation between the parties for a period of one year.
b) There has been no restitution of conjugal rights between the parties for more than
a year after the decree for restitution has been passed.
General Grounds for Divorce
The Hindu Marriage Act, the Special Marriage Act, Dissolution of Muslim Marriage
Act, Parsi Marriage and Divorce Act and the Indian Divorce Act recognise divorce on
‘fault’ grounds. In order for divorce to be granted, certain grounds have to be established
on the basis of which right of divorce is granted. The table below gives the grounds that
are available under different personal laws.
Table 9.2: General grounds for divorce
Adultery
When a spouse commits a sexual act with a person who is not the spouse, he
or she is guilty of adultery
The lapse must be committed after marriage
The act must be voluntary and parties must have consented to the act
Burden of proving adultery is on party alleging the same
Cruelty
Definition is very ambiguous and the concept and parameters have evolved
and expanded through the years to fit needs
Roughly, it means the conduct of such character as to have caused bodily or
mental danger to life or health
Should be act of respondent against petitioner
May be physical or mental cruelty
Unusually callous, neglectful or harassing character may be construed as mental
cruelty
The conduct should be such that no reasonable person should tolerate it
Cruelty need not be proved beyond reasonable doubt; it may be proved based
on balance of probability
Demand for dowry and false allegation of adultery and unchastity can qualify as
cruelty
14
Does not include the ordinary wear and tear of married life
Family Law
Desertion
The rejection or repudiation of all obligations of marriage by one of the parties
Desertion includes:
- actual desertion where spouse has abandoned the matrimonial home
- constructive desertion which means withdrawal not from a place, but
from a state of things
- wilful neglect by not providing maintenance
Constituent elements:
- the fact of separation
- intention to desert
- should be without consent of the deserted spouse
- should be without reasonable cause
- for a statutory period of two years
Burden of proof is on the spouse alleging desertion
Insanity
The spouse should be incurably of unsound mind or should have been
continuously or intermittently suffering from mental disorder
A person should not be reasonably be expected to live with the spouse
Under Dissolution of Muslim Marriage Act, the husband should have been
insane for a period of two years
Leprosy
It is a ground for divorce or judicial separation under most matrimonial laws
It should be virulent and incurable
Venereal Diseases
It is a ground for matrimonial relief under most matrimonial laws
It is immaterial that the disease is contracted innocently
Conversion
It is a ground for matrimonial relief under most laws except for the Special
Marriages Act
Presumption of Death
Under Hindu Marriage Act and Special Marriages Act, the marriage can be
dissolved if the spouse has not been heard of for a period of seven years
Under Muslim law, the period is four years
Seven Years’ Imprisonment
Imprisonment for a period of seven years or longer for an offence under the
Indian Penal Code is a valid ground for divorce
Except under Hindu law and Christian law
15
Select Civil Laws
Renunciation of the World
It is a ground for divorce only under Hindu law
The spouse should have renounced the world by entering into a religious order
9.6 SUCCESSION
A living person is free to deal with her/his property in any way that s/he likes. To
determine what happens to her/his possessions after death, s/he may leave behind a will
stating her/his wishes. If not, s/he is said to have died intestate and it is left to the law to
determine who can take the property left behind by the deceased person.
16
9.6.1 Testamentary Succession Family Law
What is a will?
A will can be defined as a legal document declaring a person’s wishes regarding the
disposal of their property when he/she dies. When a person dies without a will then her/
his property may devolve to the heirs according to methods of intestate succession. If a
will does exist stating the wishes of the deceased regarding the disposition of her/his
property, then it will be followed accordingly.
Testamentary succession among Hindus, Christians and Parsis is governed by the Indian
Succession Act, 1925. The most important requirement for a valid will is proof of the
capacity of the deceased person to make such a will.
Any person, male or female, is said to have the capacity to make a will as long as:
A person may make a will as long as s/he is in a position or state of mind to understand
the kind of action that s/he is undertaking in the making of the will. Therefore, minors,
people with unsound mind or people who are under the effect of intoxication are not in
the state of mind to understand their actions. Since their actions have not been taken
with responsibility, these persons do not have the capacity to create a will.
You will find that establishing capacity in the case of wills is comparable to capacity as
defined under law of contracts. In order to ascertain whether a person has the capacity
to be able to create a will, you must try to find out whether he or she is capable of
understanding what they are doing.
The law particularly mentions that there is nothing to stop a married woman, deaf and
dumb persons who are mentally healthy, persons suffering from mental illness during
intervals of lucidity from making wills. However, a sane person who may not be in a
state of mind to know what s/he is doing is not capable of creating a will.
Minors: Any person above the age of 18 years can make a will. However, persons who
have guardians appointed under the Guardianship and Wards Act have to wait until the
age of 21 years before they qualify for majority.
Intoxication, Illness, Infirmity: A will made by a person who is drunk or under the
influence under some intoxicant is null and void.
Soundness of mind: The testator must be able to comprehend the nature and effect of
the disposition and should have sufficient memory and comprehension to be able to
make a proper judgment about it.
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Select Civil Laws
Probate
Probate is a judicial procedure by which a testamentary document is established
to be a valid will to the satisfaction of the court. The probate of a will is conclusive
upon the parties to the proceedings on all questions such as testamentary capacity,
the absence of fraud or undue influence and due execution of will. Probate,
however, does not preclude inquiry into the validity of the will’s provisions or on
their proper construction or legal effect. Once the will has been probated by the
court, its authenticity has been established and may be relied upon.
The purpose of the probate is to protect the instruction of the deceased, confirm
the executor as the personal representative of the estate, protect the interests of
the family members who have claims against the estate and protect the executor
against crimes and law-suits. If there is a Will but no executor, then a letter of
administration is issued.
The provisions of Indian law regarding grant of probate and administration of
assets of a deceased person are to be found in the Indian Succession Act and the
Probate and Administration Act.
9.7 SUMMARY
Family law is the body of law that deals with marriage, divorce, adoption, child
custody and support and other domestic relations. Family law in India is based on
religious personal laws.
Legislation constitutes an important source of family law in India and consists of
statutes that codify or reform personal laws that are applicable to various religious
communities. Customs and usage also determine and regulate family relations to a
considerable extent. They are not necessarily incorporated into statute, but
sometimes statutes provide exceptions if there is a custom contrary to the provisions
of the statute. Judicial decisions which determine how the law may be applied and
thereby set precedents, are a source too.
Child marriage is an offence and is applicable to every religion.
Each personal law prescribes conditions required for a marriage to be considered
valid. A marriage that is not valid may be void or voidable. A void marriage is one
that has no legal status and no rights and obligations ensue from it. Such a marriage
will be annulled by the court for such reason. A voidable marriage is one that is
binding and valid and continues to subsist unless one of the parties to the marriage
exercises the option of having it annulled.
Marriage can be performed according to the customs of a person’s religion. But if
a person does not wish to get married according to such customs, or if the boy
and the girl follow different religions, then they can get married under the Special
Marriage Act, 1954.
One of the most important matrimonial remedies is the restitution of conjugal rights.
Once married, the husband and wife are entitled as a matter of right to the enjoyment
of each other’s society, comfort and affection. The idea of providing restitution is
to preserve the marriage tie as far as possible by enabling the court to intervene
and compel the withdrawing party to join the other, provided certain conditions
are satisfied.
The legal dissolution of marriage by a court is called divorce. Divorce can be
obtained on specified grounds.
Judicial separation is one of the matrimonial reliefs provided under some statutes.
Unlike divorce, it does not put an end to the marriage and the legal relationship
between the husband and wife continues to exist. Judicial separation is a discretionary
remedy which courts can give, if there is a chance for the marriage to be salvaged.
21
Select Civil Laws A will can be defined as a legal document declaring a person’s wishes regarding
the disposal of property when he/she dies. When a person dies without a will then
his property will devolve to the heirs according to methods of intestate succession.
22
UNIT 10 LAW OF TORTS
Structure
10.1 Introduction
10.2 Objectives
10.3 Tort Law: Rationale, Meaning and Content
10.3.1 What is Law of Torts?
10.3.2 Difference between ‘Crime’ and ‘Tort’
10.3.3 Essential Ingredients of Tort Law
10.3.4 General Defences
10.1 INTRODUCTION
Law of torts is concerned with civil wrongs as opposed to criminal wrongs, which
are offences under the Indian Penal Code. A ‘civil wrong’ means a breach of duty,
independent of any contract, giving rise to a cause of action, for which compensation
may be claimed. Tort law, which is largely uncodified, is founded upon the
principles of justice, equity and good conscience flowing from English common
law. In this unit, we will identify the guiding principles in tort law. We will explain
various wrongs and the applicability of general defences in tort law.
With increasing invention and commercialisation, the number of potential scenarios
for inflicting personal injuries is on the rise. In course of time, legislations have
emerged, in India and abroad, which have embodied the tort principles while
dealing with specific types of wrongs. We will deal with some of these legislations 23
Select Civil Laws in the areas of environmental protection and consumer protection in the next two
units.
10.2 OBJECTIVES
After studying this unit, you should be able to:
identify the guiding principles in tort law;
explain various wrongs in tort; and
explain the applicability of the general defences in tort law.
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Select Civil Laws Table 10.1: Difference between a tort and a crime
Crime Tort
‘Actus reus’ +
‘mens rea’
‘Mens rea’ not a necessary
(physical act
ingredient
Ingredients + intention)
Knowledge and intention
And
irrelevant. ‘Foreseeability’ is
Knowledge the test
and intention
both present
Emphasis on
defendant’s Emphasis on victim's injury,
Moral emphasis
wrong, not not defendant’s wrong
victim's injury
The state on
behalf of ‘the
Party who initiates the
people’, The victim
suit
represented
by prosecutor
Tort law is not merely different from criminal law in its purpose and its application.
It also varies from another type of civil law, to which comparisons may be drawn,
namely, contract law. In contract law, the duties of the parties are defined, and the
remedies in case of non-performance of contract are in the nature of specific relief
or liquidated damages. In tort law, the duties are those of following the norms of
social behaviour and, as the great Roman lawgiver, Justinian said: “to live honestly,
to hurt no man and to give everyone his due”, and the remedies are in the nature
of damages.
An action in tort law can be initiated by way of civil proceedings by the party who
suffers the injury, who is referred to as the Plaintiff, against the party who
commits the tort complained against, who is referred to as the Defendant. We
will now explain different aspects of tort law in the following sections. We have
used the terms Plaintiff and Defendant in all the illustrations.
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Select Civil Laws 10.3.4 General Defences
The defences available in tort law are well defined and can be applicable in a
variety of circumstances.
Volenti Non Fit Injuria
The above maxim expresses the rule that no man can enforce a right that he has
voluntarily abandoned. For this defence to be available the defendant must prove
to the satisfaction of the court that the plaintiff himself consented to the harm he
suffered and therefore, cannot claim compensation.
Illustration: Ronuck is suffering from sickle-cell anaemia which requires urgent
blood transfusion. Even a few minutes’ delay might result in his death. Jeet is
willing to donate blood to Ronuck, however, the doctor warns Ronuck that Jeet
has not been vaccinated against heptatis ‘B’. If Ronuck, knowing fully well the
risks, agrees to the transfusion, and later contracts hepatitis ‘B’, he does not have
a cause of action against his doctor since he voluntarily consented to the risk of
contracting an infection from Jeet.
The elements of this defence that must be established are:
The consent given by the plaintiff to the defendant’s act was free and was not
given under any compulsion or mistake;
The plaintiff was aware of the risk involved; and
Knowing the risk, he agreed to willingly suffer the harm.
Plaintiff is the Wrongdoer
Now think of a situation where the plaintiff himself was involved in doing
something wrongful. Can he then claim compensation for the defendant’s wrongful
act, which is also a part of the same transaction? The rule in such cases is that
although the plaintiff might have to answer for the wrongful activity he was
involved in, that alone does not imply that he forfeited his right of action for the
harm suffered. However, he may lose his cause of action if his wrongful act is the
cause of the harm suffered by him.
Illustration: Let us say that the owner of a bar is illegally acquiring liquor, for
which he has no licence, with the objective of evading taxes. He employs the
assistance of X, who, in the course of the transaction, commits an accident,
thereby bringing the owner’s activity under scrutiny. Consequently, the owner has
to pay heavy fines and decides to recover them from X. In such a case, he will
have no cause of action against the defendant because he, being the plaintiff, was
involved in a wrongful activity in the first place, which was the reason for the harm
suffered by him.
Inevitable Accident
If the injury suffered by the plaintiff was on account of an accident that could not
have been foreseen or avoided, even though the defendant took reasonable care,
then the defence of inevitable accident is available to the latter. To take advantage
of this defence, the defendant must prove that he took all the precaution that a
reasonable man would have taken to prevent injury to the plaintiff.
28
Illustration: If you are driving a car obeying the speed limit and following all Law of Torts
traffic rules, but a person suddenly runs on to the road and suffers an accident,
you are not guilty of rash and negligent driving.
If A’s horses ran amuck after they had been startled by the barking of a dog and
injured B despite best care taken by A to restrain them, the incident can be called
as an inevitable accident.
Vis Major or Act of God
Act of God is a defence available in cases of natural disasters, extraordinary
rainfall, storms, volcanic eruptions, etc., which could not have been foreseen and
which could not have been guarded against with any degree of care or foresight.
The essentials of the defence are two-fold: (a) it must be a result of natural forces,
and (b) it must be an extraordinary occurrence, which could not be anticipated or
reasonably guarded against.
Private Defence
If there is an immediate threat to the defendant, who therefore, uses a force in
self-defence, he will not be held liable for the harm caused thereby. However, the
force used in self-defence must be reasonable and proportionate to the threat.
A trespasser is injured when he tries to climb over a barbed-wire fence which is
electrified. The owner of the property will be liable as there was no warning sign
or notice saying that the fence was electrified. Moreover, a barbed-wire fencing
which is not electrified would have been adequate to keep trespassers away. The
fact that the victim is in the wrong by trespassing will not absolve the owner.
Mistake
Mistake of fact or law is rarely considered to be a valid defence in a tortious
action. It is not sufficient to take a plea of mistake by saying that you trespassed
on someone’s land thinking it to be your own. However, in cases of malicious
prosecution, if the prosecution of an innocent man was the result of a mistake,
then it is not actionable.
Illustration: If an auctioneer pays the proceeds of an auction by mistake to Z,
instead of Y who is the actual customer, the auctioneer cannot take the defence
of mistake.
Necessity
In some situations it might become necessary to do an act which results in a
certain degree of damage in order to prevent a much greater harm. In such cases,
the act done under necessity will not be actionable even if the harm was caused
intentionally.
Illustration: Teelu observes a fire in the adjacent library building. So she pumps
out water at the fire in order to douse it. In the process, she causes damage to
some rare books that belong to the library. The library cannot claim damages from
Teelu for her action, because she pumped the water only in order to prevent
greater harm.
Similarly, force-feeding a hunger-striker will be an act of necessity to a charge of
battery.
29
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An act that is authorised by the legislature is not actionable even though it would
otherwise result in a tort. However, such an act should be done with proper care
and caution and an act done negligently in the course of the authorised transaction
cannot attract this defence.
Illustration: If a person falls into an open man hole and suffers injuries, the public
works department of the government, which was engaged in repair work but had
left the man hole uncovered, will be liable for the injury caused.
Self-assessment Question
1) What is the difference between a tort and a crime?
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2) Identify the essential ingredients for an action to be labelled as a tort.
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3) What are the general defences that can be raised in any tort action?
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4) A spectator at a motor car race is injured due to a collision between two
cars. Will the organisers of the race be liable for the injury?
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Law of Torts
10.4 GENERAL RULES
10.4.1 Capacity to Sue or be Sued
Minor: A minor has the right to sue, but only through an action brought by
his next best friend. A minor is also liable the same way as adults and tort
law does not recognise minority itself as a valid defence. However, if the child
is proved to have not attained the maturity to comprehend the tort committed
by her, then she may be exempted from liability.
E.g. if a five-year old negligently caused an accident while crossing the road,
then she might not be held liable if she could not comprehend the consequences
of her actions.
Corporations: A Corporation has an abstract personality. It can act only
through its agents and servants and its liability is always vicarious for the
actions of its employees. Although initially case law used to consider
corporations incapable of having the mental element for committing torts,
nowadays, courts do not hesitate in lifting the ‘veil of corporate personality’
to hold it vicariously liable for tortious actions of its employees committed in
the course of employment such as trespass, libel, negligence, etc.
Sovereign authority: Traditionally, an act of the state done in exercise of its
sovereign power, by a representative of the state, even if injurious to its
subjects, but is done under official sanction and ratification, did not make the
State liable.
Kasturi Lal v State of U.P (1965): The police confiscated a large amount of gold
belonging to the plaintiff under suspicion of unlawful activity. However, after the
suspicion had been resolved, the gold could not be returned as a Head Constable
had absconded with it. The Court held that the claim of the plaintiff could not be
sustained as the challenge in the case pertained to action that was performed in
exercise of sovereign authority.
This has evolved over time with the development of constitutional torts, which will
be discussed subsequently.
10.5.4 Trespass
Battery: Battery is a tort of intentionally bringing about an unconsented
harmful or offensive contact with a person or use of unlawful force on a
person. The contact can either be direct or may be with an object. Unlike
assault, battery involves actual contact.
Illustration: Intentional contact with a person being driven by the tortfeasor
can amount to a tort of battery. While mere obstruction is not battery, an act
like spitting on someone or tying up someone can amount to use of force and
therefore, battery.
Assault: The tort of assault is committed when the defendant does something
that causes a reasonable apprehension of battery in the mind of the plaintiff.
This means that assault occurs when the defendant does something that
scares the plaintiff into thinking that he is going to be subjected to unjustified
use of force, i.e. battery. This is subject to the test of the plaintiff being a
‘reasonable’ person and not a ‘sensitive’ person.
Illustration: If A and B have a history of rivalry and A clenches his fist and
waves it towards B while the two cross each other on motorbikes, this can
lead to an offence of assault.
False Imprisonment: If the plaintiff’s liberty had been totally restrained
without any lawful justification, then such an act will amount to false
imprisonment.
Illustration: If you are locked up in a room by a stranger, with no outlet or
avenue to exit from, then it will amount to false imprisonment.
Trespass to Land: For the tort of trespass on land to be proved, there must
be interference with someone’s possession of land without any lawful
justification. Trespass can be committed by the trespasser himself entering the
land, or by the trespasser doing it through the use of some object.
Illustration: If you enter your neighbour’s premises with no justification
despite warnings against trespass, you will be held liable for trespass of land.
It would still amount to trespass if you dump your garbage in your neighbour’s
premises.
10.5.5 Defamation
If you cause injury to a person’s reputation without any lawful justification, then
the tort of defamation is committed.
In common law, there can be two kinds of defamation:
Libel: This is a permanent form of representation where there is injury to
reputation, for example, a statement given to the newspaper that is aimed at
spoiling the reputation of a person.
Slander: This occurs when the defamatory statement is made in a non-
permanent or transient form, for example, a defamatory statement made while
speaking or gesturing.
35
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Self-assessment Questions
5) Harish and Vinod, two rival student leaders belonging to different parties,
are busy campaigning for their college elections. Harish is the incumbent
President of the students’ union and is contesting for the post again, while
Vinod is the rival candidate. In the run-up to the elections, they adopt
various strategies to tarnish each other’s image. In the instances given
below, identify the torts that are committed, if any, by either of them.
i) Harish, while addressing some students during the campaign, accused
Vinod of cheating in the previous examinations and indulging in
malpractices to fulfil his attendance requirement.
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ii) Vinod retaliated by writing an article in the local newspaper in which
he casts aspersions on Harish’s integrity and accuses him of siphoning
off funds from the students’ union. Vinod also files a criminal complaint
against Harish alleging theft of funds from the union. Harish is prosecuted,
but is acquitted for want of any evidence.
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iii) Harish loses in the elections and Vinod is elected as the union
President. Harish nurses a grudge against Vinod and one day in the
college canteen, there is a verbal altercation between the two of them
and Harish makes a violent gesture giving the impression that he was
about to punch Vinod. Apprehending violence, Vinod turns to run,
when Harish catches hold of his shirt and punches him.
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6) Distinguish between public and private nuisance.
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36
Law of Torts
7) What are the essential elements required to be established to prove the tort
of negligence?
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Law of Torts
10.9 SUMMARY
In this unit, we discussed differences between civil wrongs and criminal
wrongs and why law of torts is different from criminal law and other branches
of law. We also saw the development of Constitutional Torts, in cases like
Nilabati Behera v State of Orissa, to hold the government and its agencies
accountable and through the development of concepts such as strict and
absolute liability to hold big corporations liable for their offences and to hold
other individuals liable for their aberrations from normative social behaviour
through law such as trespass, nuisance, negligence, etc.
We also discussed the essential ingredients of tort law.
Important maxims to determine the validity of a claim in tort were also
discussed along with the general defences like act of God, mistake and
private defence.
The concept of vicarious liability was also discussed where, for example, a
servant does a wrongful act, the master too can be made liable for that act,
if it was done in the course of employment.
We also discussed specific torts like nuisance, malicious prosecution,
negligence and contributory negligence along with the recent developments in
torts. Terms like strict liability and absolute liability were also explained.
44
Terminal Questions Law of Torts
45
UNIT 11 ENVIRONMENTAL LAW
Structure
11.1 Introduction
11.2 Objectives
11.3 International Processes in Environmental Law
11.4 Indian Constitution and the Environment
11.4.1 Directive Principles and Fundamental Duties
11. 4.2 Right to a Healthy Environment as a Fundamental Right
11.4.3 Judicial Activism and Environment
11.10 Summary
11.11 Terminal Questions
11.12 Answers and Hints
11.13 Glossary
11.14 References and Suggested Readings
11.1 INTRODUCTION
We human beings live in an interrelated world with other living beings like animals,
birds and trees and non-living things like mountains, rivers, stones and oceans,
which together comprise our environment. The safety and health of our
environment is based on a balance between all the living beings and non-living
things.
However, this balance is being threatened by our agriculture, industry and other
46 activities. We have poisoned our air, earth, water and soil by discharging waste
materials – solids, liquids and poisonous gases that our industries and agriculture Environmental Law
use and emit. This abuse of our natural environment is widely described as
pollution.
We must also understand that the pollution of our environment is not just a series
of isolated incidents. In fact, they are a part of a worldwide pollution crisis caused
by our poor treatment of the environment. Until recently, there were not many who
felt the need to protect our environment. But as the decade of the 1970s opened,
many people began to see serious threats to it. World leaders have come to
recognise that an environmental crisis exists today.
How serious is this crisis of pollution? How can we avert it? We are becoming
more and more aware of answers to such questions as we increase our knowledge
of our environment. For example, scientists now know that too much use of fossil
fuels like petroleum and coal results in production of gases that increase the
temperature of the world. So, now we know that we need to control our use of
fossil fuels.
In addition to pollution, there is also a real danger that we will use up all the
natural resources, which in themselves are the result of millions of years. If
pollution is not checked, we may not be able to leave our future generations with
any of the natural wealth that we have enjoyed. Therefore, it is important to
control our development process in such a manner that it can be balanced with
the needs of our future generations.
In this context, we must realise that the struggle for environmental protection has
to be waged on many fronts. Industries have to be regulated, use of natural
resources has to be controlled and endangered eco-systems like rivers and forests
have to be protected.
It is now realised that economic activities should be controlled so that their
environmentally damaging effects are reduced and our natural resources protected
for future generations. As a result, legal norms have been developed, both at the
national and international level to fulfill this purpose.
The Declaration of the United Nations Conference on the Human Environment,
1972 (referred to as the Stockholm Declaration) was the first document in
international environmental law to explicitly recognise the right to a healthy
environment. This declaration inspired many later international treaties on
environmental law as well as national laws.
Although there were several general laws and customary practices in India to
protect our environment, many pollution-specific laws were enacted soon after the
Stockholm Declaration. The Indian Wildlife (Protection) Act, 1972 was enacted
in the same year as the Stockholm Declaration and the Water (Prevention and
Control of Pollution) Act, 1974 was brought into force within two years. These
were followed by a series of environmental statutes, like the Water (Prevention
and Control of Pollution) Cess Act, 1977, the Air (Prevention and Control of
Pollution) Act, 1981, Forest (Conservation) Act, 1980 and Environmental
(Protection) Act, 1986. Our Constitution was also amended in 1976 by way of
the 42nd Amendment to include constitutional mandates [Articles 48-A and 51-
A (g)] to protect the environment.
These laws have also been supported by many important judicial decisions relating
to a clean and healthy environment. The courts have used international law
47
Select Civil Laws principles to fill the gap in the laws to stop polluting industrial units and to hold
polluting companies liable for the damage caused and for clean-up.
The present unit provides a sketch of the major environmental norms – both at the
international and at national level – the principles they speak of and how they have
been supported by an activist judiciary.
11.2 OBJECTIVES
After going through this unit, you should be able to:
describe the role of law in ensuring environmental protection;
summarise the basic principles of international environmental law;
explain the contribution of the judiciary in the development of environmental
law in India;
discuss the major features of the pollution control laws and environmental
conservation laws in India; and
assess the major challenges that environmental law has to face in the near
future.
3
AIR 1996 SC 1446.
4
AIR 1988 SC 1037.
5
AIR1988 SC2187.
6
AIR 1991SC 420.
50 7
1995 (2) SCC 577.
What did the Supreme Court Say in the Virender Gaur Case? “[t]he right Environmental Law
to live with human dignity encompasses within its ambit, the protection and
preservation of environment, ecological balance free from pollution of air and
water, sanitation, without which life cannot be enjoyed.”
Subsequently, the idea that the right to a clean and healthy environment forms a
part of the fundamental right to life has come to be accepted by the courts in many
cases.
In addition to Article 21, our courts have often relied upon many other
constitutional provisions for protecting the environment. For instance, the right to
livelihood, as enshrined in Article 19 has been used to stop actions that are
environmentally damaging and also affect the life and livelihood of poor people.
You will find an example of this in the case of Banawasi Seva Ashram v State
of Uttar Pradesh,8 in which the Supreme Court issued directions to protect
adivasis from being ousted from their forest lands due to construction of a power
project.
8
AIR1987 SC 374.
9
AIR 1982 SC 1473. 51
Select Civil Laws We will find an example of this in the Rural Litgation and Entitlement Kendra
Dehradun v State of Uttar Pradesh. 10 In this case, as discussed earlier, the
petitioners had written a letter to the Supreme Court with a complaint against
destruction of the mountains by stone quarrying. Most importantly, the Apex Court
treated this letter as a PIL and initiated one of the longest running cases in India.
In M.C. Mehta v Union of India (Ganga Pollution Case),11 the Supreme Court
upheld the standing of a Delhi-based lawyer to take action against municipal
authorities for severe pollution of river Ganga.
Similarly, many other procedural changes were introduced through landmark
environmental cases. In the Oleum Gas Leak Case, 12 the Supreme Court
constituted many expert committees to clarfiy some of the technical matters. The
same was done in the Rural Litigation and Entitlement Kendra case.
This practice was further developed in cases like Research Foundation for
Science and Technology v Union of India,13 where a permanent Monitoring
Committee was set up to oversee the implementation of Hazardous Wastes Rules,
and in T.N. Godavarman v Union of India14 where a Central Empowered
Committee was set up to monitor the working of the forest conservation laws.
Such decisions and procedural experiments highlight how the growing force of
Public Interest Litigation was utilised and strengthened by an active judicary to
promote the cause of environmental protection.
Self-assessment Questions
2) Discuss the importance of Directive Principles in Indian Environment Law.
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3) Describe the development of the right to a clean environment as a
fundamental right.
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10
AIR 1985 SC 652.
11
AIR 1988 SC 1115.
12
M.C.Mehta v Union of India AIR 1987 SC 965.
13
W.P. No. 657 of 1995.
14
52 AIR 1997 SC 1228.
Environmental Law
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4) Why have writ petitions become popular as a tool for checking pollution?
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15
For details on ‘common law’, refer to the Guide for Law Research and Writing (course
material for clinical course).
54 16
AIR 2000 SC 1997.
The Supreme Court referred to the public trust doctrine and said that important Environmental Law
common resources like our air, sea and waters cannot be assigned to private
parties. The public trust doctrine was held to be a part of the law of the land.
The prior approval granted by the government of India and the lease-deed were
quashed. The Himachal Pradesh government was directed to take over the area
and restore it to its original natural condition.
Self-assessment Question
5) What is the major feature of the Air Act?
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EIA Clearance
Public
Screening Scoping Appraisal
Consultation
i) Screening
Screening is required for Category B projects. It entails the scrutiny of
applications by the concerned state-level Expert Appraisal Committee (SEAC) for
determining whether the project requires further preparation of an EIA report,
prior to the grant of environmental clearance depending up on the nature and
location specificity of the project. The projects requiring an EIA report are termed
Category ‘B1’ and remaining projects are termed Category ‘B2’ and will not
require an EIA report.
ii) Scoping
‘Scoping’ refers to the process by which the Expert Appraisal Committee in the
case of Category ‘A’ projects or activities, and State-level Expert Appraisal
Committee in the case of Category ‘B1’ projects or activities, determine detailed
Terms Of Reference (TOR) after addressing all relevant environmental concerns
for the preparation of an EIA Report. Scoping is required also for applications for
expansion and/or modernisation and/or change in product mix of existing projects
or activities.
The TOR will be conveyed to the applicant by the concerned Expert Appraisal
Committee within sixty days of the receipt of Form 1 which contains an
application for a clearance. 57
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‘Public Consultation’ refers to the process by which the concerns of local affected
persons and others who have a stake in the environmental impact of the project
or activity are ascertained.
The Public Consultation ordinarily will have two components under the new norm:
a) A public hearing at the site or in its close proximity – district-wise, to be
carried out in the manner prescribed, for ascertaining concerns of local
affected persons;
b) Obtain responses in writing from other concerned persons having a plausible
stake in the environmental aspects of the project or activity.
The public hearing shall be conducted by the State Pollution Control Board
(SPCB) or the Union territory Pollution Control Committee (UTPCC), as the case
may be, within forty five days of a request to the effect from the applicant.
We must note that all Category A and Category B1 projects have to undertake
public consultation, except for 6 activities for which public consultation has been
exempted. Some of the projects exempted include expansion of roads and
highways and modernisation of irrigation projects. Some of these may have
potential social and environmental impact.
For obtaining responses in writing from other concerned persons having a
plausible stake in the environmental aspects of the project or activity, the
concerned regulatory authority shall invite responses from such concerned persons
by placing on their website the ‘Summary EIA report’.
After completion of the public consultation, the applicant shall address all the
environmental concerns expressed during this process, and make appropriate
changes in the draft EIA and EMP. The final EIA report, so prepared, shall be
submitted by the applicant to the concerned regulatory authority for appraisal.
iv) Appraisal
‘Appraisal’ means the detailed scrutiny of the application by the concerned Expert
Appraisal Committee along with other documents like the final EIA report,
outcome of the public consultation including public hearing proceedings submitted
by the applicant to the regulatory authority concerned for grant of environmental
clearance.
The appraisal of an application shall be completed by the concerned Expert
Appraisal Committee within sixty days of the receipt of the final EIA report and
other documents.
After the appraisal, the regulatory authority shall consider the recommendations of
the EAC or SEAC concerned and decide whether to grant a clearance or not. It
must convey its decision to the applicant within forty-five days of the receipt of
the recommendations of the Expert Appraisal Committee.
Post-Environmental Clearance Monitoring
It shall be mandatory for the project management to submit half-yearly compliance
reports in respect of the stipulated prior environmental clearance terms and
conditions in hard and soft copies. All such compliance reports submitted by the
58 project management shall be public documents.
The EIA Process is very important as it provides a right to the citizens to be Environmental Law
consulted on the costs and benefits of a project. It is aimed at ensuring
transparency and public participation in certain large projects.
However, the EIA norms have been implemented very half-heartedly. Public
hearings are often not conducted impartially. We have seen many cases of violence
being used against local residents before and during public hearings. Moreover,
conditions imposed along with clearances are rarely fulfilled and there is no
machinery to monitor their compliance.
National Environment Appellate Authority
If any affected person or citizen is aggrieved with the grant of a clearance, he or
she can appeal to a National Environmental Appellate Authority. This Authority
was set up as an independent body to address cases in which environmental
clearances granted by the ministry of environment are challenged by civil society.
The Authority was established on April 9, 1997, after the enactment of the
National Environment Appellate Authority Act. The most important and critical
expectation was that the Authority would address grievances regarding the
process of environmental clearances and would implement the ‘precautionary
principle’ and the ‘polluter pays principle’.
The creation of an ‘independent’ Authority was welcomed by a cross-section of
people in the hope of transparency and accountability in environmental decision-
making. However, in reality, this Authority is far from achieving these objectives.
This is mainly because of a deep distrust of the intentions of NGOs and civil
society groups/individuals who approach the authority challenging grant of certain
environmental clearances. Also the functioning of the Authority is characterised by
rigidity. For example, there is too much emphasis on procedure, such as the time
limit for filing petitions.
National Environment Tribunal Act, 1995
Under this Act, the central government can set up a national tribunal in Delhi with
the power to entertain applications for compensation for death or injury caused
by an accident during the handling of a hazardous substance.
Self-assessment Question
6) What was the main purpose of the Environment Protection Act?
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11.7 WILDLIFE PROTECTION AND FOREST LAWS
In addition to the laws aimed at combating pollution, there are legislations that
seek to conserve our wildlife and forest resources. The Forest Act, 1927, the
Forest Conservation Act, 1980 and the Wildlife Protection Act, 1972 are some
such laws.
17
60 AIR 1997 SC 1228.
In order to protect them from such eviction, their tenure rights were sought to be Environmental Law
recognised by the Scheduled Tribes (Forest Rights) Act, 2006. The details of this
law and its significance will be discussed in a later unit in course 3.
Self-assessment Question
7) How did the Supreme Court define ‘forests’ in the T.N. Godavarman
case?
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18
AIR 1980 SC 1622. 63
Select Civil Laws 11.9.2 Global Warming and Climate Change
Scientific research in the last twenty years has shown that increased burning of
fossil fuels, like coal and petroleum as sources of energy to run our cars and
industries is slowly leading to rise in global temperatures through emission of gases
called the ‘greenhouse gases’. This change in the temperature is likely to have a
devastating effect on us as the glaciers will melt, sea level will rise and there will
be severe floods and droughts in different parts of the world.
Therefore, all the major nations of the world convened a United Nations
Framework Convention on Climate Change in 1992. The countries agreed to a
principle of ‘common but differentiated responsibility’. This means that the
developed countries, like the United States, England, France, etc. will have a
greater responsibility of cutting down on consumption of fossil fuels and of
developing and sharing environmentally sound technologies with developing
countries.
Later the Kyoto Protocol was adopted in 1997 through which industrialised
countries have agreed to cut the emission of greenhouse gases by an average of
five per cent from the 1990 level by 2008 to 2012. The developing countries like
China and India refused to take any responsibility for cutting down on carbon
emission as they argued that the developed countries are responsible for the
greatest amount of emission.
As the term of Kyoto Protocol comes to an end, there is a lot of pressure on India
and China, the fastest growing economies in the world, to decrease their carbon
emission. However, both the countries have been resisting these pressures on the
ground that any cut in energy consumption will harm their efforts to end poverty
in their respective countries.
A common effort to control climate change by reduction of greenhouse gases is
the most significant challenge that the world has to deal with in today’s world.
Given the seriousness of the crisis, it is important that we evolve a binding legal
framework that can guide the countries of the world.
Self-Assessment Question
8) Explain the principle of common but differentiated responsibility?
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64
Environmental Law
11.10 SUMMARY
In this unit, we discussed the growing danger to our environment and the
growth of international and national laws aimed at environment protection.
The international declarations like the Stockholm Declaration and basic
principles like polluter-pays and precautionary principle were discussed.
We also reviewed the relationship between Indian Constitution and the
environment, and the development of a right to a clean and wholesome
environment as a fundamental right.
Writ jurisdiction, as provided under Article 32 and Article 226 of the
Constitution and PILs have also been commonly used as tools against
pollution.
We also discussed the Water Act, Air Act, the Environment Protection Act
and the Rules framed under them including the Environment Impact
Assessment Norms. The Central and State Pollution Control Boards have the
power to enforce these laws and set standards under them.
In addition, we discussed the basic elements of the Wildlife Protection Act,
the Indian Forest Act and the Forest Conservation Act.
In addition to the legislations that are discussed, there are other remedies like
the Tort Law for nuisance and negligence and Section 133 of Criminal
Procedure Code for Public nuisance that are used for environment
protection.
We also discussed the meaning of global warming and legal mechanisms to
fight it.
11.13 GLOSSARY
Ecosystem : Ecosystem is the combination of physical
phenomena, like rivers, mountains, oceans,
etc. and living beings, like plants and animals
residing with them. Ecosystems differ in their
size and types. Earth itself is an immense
ecosystem. Likewise, there can be an
ecosystem in a sea, forest, river and even in
66 a small pond.
Environmental Law
Obiter : Obiter, also called obiter dicta, is a remark
or observation made by a judge that, although
included in the body of the court’s opinion,
does not form a necessary part of the court’s
decision.
Locus Standi : Standing or ability of a party to bring a
particular matter before a court.
Greenhouse Gases : These gases are produced by burning of fuels
and they increase the temperature of the
earth’s atmosphere.
67
UNIT 12 CONSUMER LAW
Structure
12.1 Introduction
12.2 Objectives
12.3 Legislations for Consumer Protection in India
12.4 Consumer Protection Act, 1986
12.4.1 Who is a Consumer?
12.4.2 Consumer Rights under the Act
12.4.3 Redressal Mechanism
12.4.4 Grievance Redressal Procedure
12.1 INTRODUCTION
The growing interdependence between various countries in the world and the
international nature of business practices have collectively contributed to the
development of consumer rights protection and promotion. There is a demand for
qualitative goods and better services. Modern technologies have no doubt made
a great impact on the quality, availability and safety of goods and services. But the
fact is that the consumers are still victims of unscrupulous and exploitative
practices. Exploitation of consumers assume numerous forms such as adulteration
of food, spurious drugs, dubious hire purchase plans, high prices, poor quality,
deficient services, deceptive advertisements, hazardous products, black marketing
and many more.
Rapidly increasing variety of goods and services which modern technology has
made available and the complexity of the production and distribution system have
provided the impetus for enabling measures to protect the interests of consumers.
Further, lack of direct contact between the buyer and the seller has necessitated
a greater dependency on advertisements. Very often, these selling techniques
resort to exaggerated claims being made by manufacturers of goods.
The Consumer Protection Act, 1986 defines a consumer for the first time and
gives legal rights to consumers to claim compensation deliberate acts of
negligence, substandard products and unfair trade practice for which cause loss
or damage to the consumer. The Act seeks to establish a speedy and efficacious
redressal mechanism for consumer disputes.
In this unit, we will take you through important definitions and features of the Act.
68
Consumer Law
12.2 OBJECTIVES
After reading the unit you should be able to:
explain the meaning of ‘consumer’ under the Consumer protection Act, 1986
(the Act);
explain the important features of the Act;
identify the rights of consumers under the Act;
describe the redressal mechanism under the Act; and
explain the procedure for redressal of consumer disputes.
We are all consumers of various goods and services in our daily lives. A consumer
is a person who consumes or uses any commodity or service available to him/her
either from natural resources or through a market for final consumption. The
Consumer Protection Act defines ‘consumer’ as consumer of goods and consumer
of services and the rights of only those consumers are protected who come within
the purview of the definition. The Act seeks to promote and protect the interests
of consumers against deficiencies and defects in goods and services. The rights of
consumers is also sought to be protected against unfair and restrictive trade
practices that may be resorted to by a manufacturer/trader.
A consumer is defined as anyone who:
i) buys any goods for a consideration which has been paid or promised or
partly paid and partly promised, or under any system of deferred payment
and includes any user of such goods other than the buyer when such use is
made with the approval of the buyer, but does not include a person who
obtains such goods for resale or for any commercial purpose; or
ii) hires or avails of any services for a consideration which has been paid or
promised or partly paid and partly promised or under any system of deferred
payment, and includes any beneficiary of such services other than the person
who hires or avails of the services when such services are availed of with the
approval of such a person, but does not include a person who avails of such
services for any commercial purpose [Section 2(1) (d)].
Commercial purpose is explained as not including use by a consumer of goods
bought or used by him and services availed by him exclusively for the purposes
of earning his livelihood, by means of self-employment.
Some important features of the definition of a consumer are:
Goods/services should not be free. Payment, however, can be made in
instalments or the purchase can be on credit.
Both the buyer and the ultimate user, where the buyer is not the user, are
included, provided the consent of the buyer has been obtained.
Use of goods/services for commercial purpose or for resale is not included.
Use of good/services by a self-employed person for earning his/her livelihood
is included.
Section 2 (o) defines “service” as service of any description which is made
available to potential users and includes provision of facilities in connection with
banking, financing, insurance, transport, processing, supply of electrical or other
energy, board and/or lodging, housing construction, entertainment, amusement or
the purveying of news or other information. This definition expressly excludes the
rendering of any service free of charge or under a contract of personal service.
The services that are enumerated are not exhaustive and a large part of litigation
concerning consumer disputes revolves around the inclusion of particular services
within the purview of this definition. For example, in Indian Medical Association
v V.P.Shantha,1 the Supreme Court held that doctors are covered by the Act if
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(1995) 6 SCC 651. 71
Select Civil Laws fee is charged for the services. Consequently, medical service rendered free of
charge in a government hospital is not a service under the Act.
What is the protection offered under the Act?
As we have mentioned earlier, the Act seeks to promote and protect the interests
of consumers against any deficiency and defect in goods and services. The rights
of consumers is also sought to be protected against unfair and restrictive trade
practices that may be resorted to by a manufacturer/trader. We will now go
through some of these definitions.
Section 2(1)(f) provides that defect means any fault, imperfection or shortcoming
in the quality, quantity, potency, purity or standard which is required under any law
or contract to be maintained by a manufacturer or trader of goods.
Under Section 2(1)(g), deficiency of service is defined to mean any fault,
imperfection, shortcoming or inadequacy in the quality, nature and manner of
performance which is required to be maintained under any law or a contract or
otherwise in relation to any service.
A consumer also has protection against spurious goods and services which is
defined as goods and services which are claimed to be genuine but are actually
not so [Section 2(1)(oo)].
Unfair trade practice means a trade practice which for promoting the sale, use
or supply of any goods or for the provision of any service, adopts any unfair
method or unfair or deceptive practice [Section 2(1) (r)].
Restrictive trade practice means use of a trade practice which is intended to
manipulate price or conditions of delivery or to affect flow of supplies in the
market in such a manner as to impose unjustified costs or restrictions on the
consumers [Section 2(1)(nnn)].
The Act provides a list of practices (not exhaustive) as being unfair or restrictive
trade practices.
Who is liable under the Act?
A consumer dispute means a dispute in which a consumer makes a complaint of
deficiency against the goods or services that s/he has paid for. Such a dispute can
be raised against the trader and/or manufacturer. A trader in relation to any good
is defined as a person who sells or distributes any goods for sale and includes the
manufacturer. In the case of packaged goods, the packer too is included within
this definition [Section 2(1)(q)].
Manufacturer is defined as a person who manufactures any goods or any part
of the goods; or assembles parts manufactured by others and claims the end
product as being manufactured by himself; or puts his own mark on any goods
manufactured by any other manufacturer and claims such goods as being
manufactured by himself [Section 2(1)(j)].
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Select Civil Laws - exceeds twenty lakhs but is less than one crore, shall be instituted before a
State Commission; and
- exceeds one crore, shall be instituted before the National Commission.
Apart from this pecuniary limit, a complaint shall be instituted in the District Forum
or State Commission within the local limits of whose jurisdiction:
a) the opposite party or each of the opposite parties, where there are more
than one, at the time of the institution of the complaint, actually and
voluntarily resides or carries on business or has a branch office or
personally works for gain; or
b) any of the opposite parties, where there are more than one, at the time
of the institution of the complaint, actually and voluntarily resides, or
carries on business or has a branch office, or personally works for gain,
provided that in such a case either the permission of the District Forum
is obtained, or the opposite parties who do not reside, or carry on
business acquiesce in such institution; or
c) the cause of action, wholly or in part, arises.
Appeals
Appeals against orders of a District forum can be filed before the concerned State
Commission and appeals against orders of State Commissions can be filed before
the National Commission.
The State Commissions can also call for the records and pass appropriate orders
in any consumer dispute which is pending before or has been decided by any
District Forum within the State, where it appears to the State Commission that
such District Forum has exercised a jurisdiction not vested in it by law, or has
failed to exercise a jurisdiction so vested or has acted illegally or with material
irregularity in exercise of its jurisdiction. The National Commission has similar
powers regarding any case pending before a State Commission.
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A ‘Consumer Complaint’ is a written complaint alleging one or more of the Consumer Law
following:
An unfair trade practice or a restrictive trade practice has been adopted by
any trader;
The goods bought by him or agreed to be bought by him suffer from one or
more defects;
The services hired or availed of or agreed to be hired or availed of by him
suffer from deficiency in any respect;
A trader has charged for the goods mentioned in the complaint a price in
excess of the price fixed by or under any law for the time being in force or
displayed on the goods or any package containing such goods;
Goods which will be hazardous to life and safety when used, are being
offered for sale to the public in contravention of the provisions of any law for
the time being in force requiring traders to display information in regard to the
contents, manner and effect of use of such goods.
A Complaint should contain the following information:
a) The name, description and address of the complainant
b) The name, description and address of the opposite party or parties
c) The facts relating to the complaint and when and where it arose
d) Documents in support of the allegations
e) The relief which the complainant is seeking
The redressal forums have powers to issue one or more of the following orders
in order to grant relief to a complainant:
Removal of defects from the goods;
Replacement of the goods;
Refund of the price paid;
Award of compensation for the loss or injury suffered;
Removal of defects or deficiencies in the services;
Discontinuance of unfair trade practices or restrictive trade practices or
direction not to repeat them;
Withdrawal of the hazardous goods from being offered to sale;
To cease manufacture of hazardous goods and desist from offering services
which are hazardous in nature;
If the loss or injury has been suffered by a large number of consumers who
are not identifiable conveniently, the forum can direct payment of a sum as
determined;
To issue corrective advertisement to neutralize the effect of misleading
advertisement;
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To provide adequate costs to the complainant.
Select Civil Laws
Self-assessment Questions
1) State whether the following statements are true or false.
i) Medical service provided free of cost by a government hospital comes
within the purview of the definition of ‘service’ under the Act.
............................................................................................................
ii) An employer can file a consumer complaint against an employee for
deficiency in service rendered by the employee.
............................................................................................................
iii) A doctor cannot be sued under the Act.
............................................................................................................
iv) Any defect in goods purchased on credit will not amount to a
consumer dispute.
............................................................................................................
12.7 SUMMARY
The Consumer Protection Act of 1986 was enacted with an objective to
provide better protection of the interests of the consumers, to make provision
for the establishment of Consumer Councils and other authorities for the
settlement of consumer disputes.
Apart from the definitional provisions focusing on the grounds of consumer
redressal, it also provides the composition and jurisdiction of various
redressal forums, such as, the District Forum, State Commissions and
National Commission.
There are several other legislations for the promotion of the consumer’s
interests.
In order to create awareness among the consumers, the government
agencies, media and consumer organisations are working together for
dissemination of consumer education among the people at large. This
campaign would not only control the distribution of goods in a better way but
will be a great contributor in terms of providing qualitative goods and reduce
exploitation of the consumers.
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Though not legally binding, the United Nations has laid down certain Consumer Law
guidelines to provide an internationally recognised set of basic objectives for
structuring and strengthening consumer protection policies and legislations of
member nations.
International Organisation of Consumers Unions (IOCU) has been constituted
to deal with issues, such as, product and food standards, health and patients’
rights, the environment and sustainable consumption, and the regulation of
international trade and public utilities.
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