Field Services Process Flow

Customer

Service on Wind Need to know about Orders for successful

turbine is Required to what steps were functioning, to
understand the issue taken to resolve the enhance mutual
and also let me issue, before the benefits to the
updated with work payment of the GE company and
progression. Invoice. Shareholders.
Site Manager

Understands the Analyzes the building Gathers all the Makes a properly Checks and Work is proceeded Fixation process is Project Completed
customers blocks reuired for the necessary ordered list of items approves the and the Site manager almost completed and the Client's
requirement and project documentation to required and received items. regularly documents and the testing phase needs are delivered
accepts to iniate the satisfy costumer's forwards the Work the work everyday. is being carried over. successfully.
field work. need Order to technician.
Technician

Signs the work Documents the work Calculates the Ensures to get the
order.Receives all progress happening amount on labor turbines fixed before
the items required to during the fixation of spent each day. the deadline.
fix the turbines. turbines. Updates on the
documents.
Parts Warehouse

Necessary items list After the payment,

are sent for the items are
purchase. dispatched and
delivered to Site
Manager.

Analyzes the Informs the client With respect to

Finance

business needs and about the maximum benefit both the client
allocates funds. deal possible and and company's
send the Invoice. benefit.