Professional Documents
Culture Documents
nurses and doctors. Patient 1 is in red triage because of shortness of breath and loss of
consciousness then patient 2 is in yellow triage and requires stitches after an accident when all
Nurses and doctors handle these 2 px px 3 with abdominal pain. Family px 3 asks the nurse to
handle her child.
P2: (dating approaching px 3) Whose name is the sister? how old is she What was complained
about?
P2 is back to handling Px 1
Mrs. Px 3: (approaches Px 3) Sister, please help my child hurry, she is already in a lot of pain
P3: Wait a minute my mother is still handling px, she can bleed if I stay
Doctor: I hear your stomach hurts, did you eat something yesterday
Doctor: Well I'll give you the medicine you are taking now if it doesn't hurt you call me. Now I want
to treat critical patients.
P1 does CPR
Doctor: Then you don't need to be treated in pain, I will give you medicine and don't eat spicy food
for a while.
Px3 Mother: Thank you for treating my child, unfortunately the service here is not satisfactory
because my child is not quickly served.
P2: We are sorry mother, not intending to not serve but we must put emergency px or non-
emergency department first.
P3: Yes ma'am, our mother has to prioritize the patients whose lives are most threatened. While
the mother's child can still be postponed treatment. Once again we are sorry
Px3: Oh, so that's how it is, I'm sorry for not understanding the current situation.
After the nurse explained to the patient and apologized the patient was finally allowed to go home.
The misunderstanding was resolved
END