True or false

For each question, students should indicate true or false and carefully consider the reasons for their
answer.

1. Individualised planning is based on person-centred thinking which will mean that plans are more
likely to be used and acted on. (True)

2. An acquired disability is congenital and dates from birth, such as Down syndrome or Alzheimer’s
disease. (False)

3. Individualised planning should be based on identifying strategies in the pursuit of individual goals
and objectives. (True)

4. Individualised planning should include the identification of required resources and strategies for
evaluating the effectiveness of the plan in responding to changing needs. (True)

5. The purpose of the planning process should be carefully explained to those clients who can
understand the processes involved. (False)

6. Person-centred planning should cater for individual needs and may be organised formally and
informally. (True)

7. Required resources and services that are predetermined are consistent with the social model and
the National Disability Insurance Scheme (NDIS). (False)

8. It is not necessary to consult with a guardian if a client is unable to make decisions, to understand
the process or to participate, owing to the nature of their disability or age-related condition. (False)

9. Your role in required assessments is likely to include the design and implementation of
assessment tools to determine client capabilities in relation to their individualised support plan.
(False)

10. A key success factor in individualised planning is an active circle of support, which may include
family, friends, carers and support workers. (True)

11. Demonstrating courtesy involves appropriate relationship-building and effective communication

processes. (True)

12. The provision of support should not be restrained by organisational policies, protocols and
procedures and the constraints of your job role. (True)

13. Organisations delivering ageing, disability and home and community services are not necessarily
expected to have in place policies, protocols and procedures in relation to quality standards. (False)

14. When providing support services, you need to be mindful of dignity of risk, which means that you
have a legal responsibility to ensure that your clients do not come to harm as a result of any
decisions and actions that you take in relation to their support. (False)

15. Establishing a clean environment and other infection controls is an example of a risk assessment
to minimise the transmission of disease. (True)

16. When assessing duty of care, you should determine whether your decisions and actions were
reasonable by assessing how a hypothetical person with the same training as yourself should have
behaved in the same situation. (False)
17. Confidentiality and client privacy do not apply to health and medical records. (False)

18. Client self-monitoring of individualised planning assists in building on strengths and enables the
person to take ownership of their plan. (True)

19. Any variations in client circumstances in a home and community setting should be ignored, since
reporting them may breach privacy and confidentiality requirements. (False)

20. Reports are a legal requirement in ageing, disability and home and community work, and must
be completed to the standard expected in the workplace. (True)

Match the following

Students should match the term to the correct statement

Term Statement

1. Circle of support D. Comprises people who come together at various levels

to help the individual to plan, implement and achieve
their individualised plan

2. Individualised plan A. A formal course of action that sets out goals and
actions based on client needs and desires

3. Organisation’s reporting F. Reporting to government-funded authorities, as

requirements required under accreditation, and adherence to expected
standards of delivery

4. Person-centred planning C. Planning based on the individual’s strengths and needs

which involves discussion with the individual and others
who they wish to be involved in setting goals, and
identifying the support required in their achievement

5. Disability I. Any limitation, restriction or impairment that restricts

activities of everyday living for at least six months

6. Self-monitoring G. A client’s regular evaluation on progress made on their

individualised plan

7. Situation of risk or potential risk B. Identification of existing or possible hazards or


8. Social rights infringement
9. Variations in client’s circumstances
10. Dignity of risk
concerns with client wellbeing that may have a
detrimental impact on outcomes sought for clients
E. Client rights and entitlements are ignored or abused,
and the expected standard of care is not being provided.
A social rights infringement can also be a result of
discrimination under the Disability Discrimination Act
1992. Social rights infringement can be a result of sexual
or physical assault
J. Changes from the norm in terms of a client’s situation
and circumstances. Includes changes in appearance and a
fall or observed injury, such as torn skin or bleeding
H. Requires that clients be encouraged to make informed
life-choice decisions, and that the support worker is
conscious of the rights of the client to self-determination
and to make informed decisions based on developing
their interests, learning new knowledge and skills and
pursuing recreational pursuits