b) Make and receive calls and forward to the concerned departments c) Handle all incoming and outgoing emails of the office d) Maintain a register of resource persons e) Support in the day to day administration of the office f) Maintain daily reports and submit to the management g) Deal with all inquiries in a professional and courteous manner, in person, on the telephone or via e-mail h) Maintain records of visitors and clients and follow up in regular pace i) Call handling and schedule appointments j) Performed other duties as assigned by supervisor