Professional Documents
Culture Documents
This is the released version of OmniPCX Enterprise release 12.3.1 with the version M4.501.12.A
Due to a new Linux integration OXE R12.3 does not have an MD2 patch or even further MDs. It is replaced by that version
R12.3.1
R12.3.1 will have its own MDs patches.
Technical modes for migration, new features, registered restrictions and controlled features are described in that document
This document is based on the TC2585en-Ed05 with added information from version M4.501
Revision History
Edition 1: March 18, 2020 New edition for R12.3.1 / M4.501.10.f (rework of previous document from R12.3) - New
version R12.3.1: adding features details. Adding compatibilities for AS in oxe native & GAS mode (chap. 14.4) … etc
Edition 2: January 6,2020 R12.3.1 MD1 M4.501.11
Edition 3: February 24,2020 R12.3.1 MD2 M4.501.12
Edition 4: 18th of March 2020 add-on to MD2 M4.501.12.A
Legal notice:
The Alcatel-Lucent name and logo are trademarks of Nokia used under license by ALE. To view other trademarks used by
affiliated companies of ALE Holding, visit: www.al-enterprise.com/en/legal/trademarks-copyright. All other trademarks are the
property of their respective owners. The information presented is subject to change without notice. Neither ALE Holding nor any
of its affiliates assumes any responsibility for inaccuracies contained herein. © 2020 ALE International. All rights reserved.
www.al-enterprise.com
Table of Contents
1 APPLICATION DOMAIN ............................................................................................................................ 7
2 DOCUMENTS .......................................................................................................................................... 8
3 INTRODUCTION TO RELEASE 12.3.1 ...................................................................................................... 10
OXE
OmniPCX Enterprise Release 12.3.1 presentation
- Reference: OXE_R12_3_Rel_Pres_ENT_MLE_034239_ed01
OmniPCX Enterprise Features List and Provisioning Level Releases R10.0 - R12.3.1
- Reference: OXE_R100-R123_FeatureList_and_ProvisioningLevel_Ed33a_ ENT_MLE_034630
OmniPCX Enterprise R12.2 & Generic Appliance Server
- Reference: TBE063 - Pre-sales presentation introducing the Generic Appliance Server package,
available as of OmniPCX Enterprise R12.2 (edition 01) - June 2018
OT
OpenTouch 2.5 Overview
- Reference: TBE075
OpenTouch 2.5 - What's new - Sales overview
OpenTouch architecture and network design principles
- Reference: TBE037 - OT architecture and network design principles - Ed05
8770 product
OmniVista 8770 R4.1 Release presentation
Virtualization
OpenTouch Suite for MLE in virtualized environment, overview
- Reference: TBE031 - Pre-Sales presentation describing the MLE products virtualization capabilities and
the main principles regarding license control deployment - Edition 03b, update for H1 2018 offers -
June 2018
OpenTouch Suite for MLE virtualization design guide (Pre-Sales design guide related to the deployment in
virtualized environment of products part of OpenTouch Suite for MLE offer)
- Reference: TBE043 - Pre-Sales design guide related to the deployment in virtualized environment of
products part of OpenTouch Suite for MLE offer - Edition 03b, update for H2 2018 offer - December
2018
Virtualization: OXE configuration related to OXE releases and ESXi infrastructure versions
- TC2431: Technical Communication from Technical Support L3.
Other
EF-Phase-In-C139-EN - Phase-in and Pricing | OpenTouch Suite for Mid- and Large-sized Enterprises
Cross Compatibility. This document covers compatibility between OpenTouch Suite software releases and
applications.
- Reference: MLE_CrossCompatibility_April_2019_Ed35_ENT_MLE_034190
Release phase-out policy
- Reference: MLV_ReleasePolicy_PhaseOutProduct_April_2019_Ed43a_ENT_MLE_034198.xlsx
H1 2019 OpenTouch Suite for MLE Offer Release Management - Actis/eBuy Rules
System documentation
OmniPCX Enterprise R12.3.1 Documentation note
OXE R12.3.1 Documentation package (All languages)
- Reference: OXE_R12.3.1_DocumentationPackage_8AL90168ENAK_1_en
8770 R4.1 Documentation package (All languages) + Documentation Note Omnivista 8770 4.1
8770 R4.1 Release note
- Reference: TC2571en
TC2517 Release Note for 4059 EE 2.1 on OmniPCX Enterprise + A4059EE 2.1.0.5 changelog
TC2515en-Ed01_Warning_OMS_Suse_SP3
TC2481-RN for Base Station 8378 DECT IP-xBS Release R100
TC2462en-Ed05_OXE_configuration_guide_for_Rainbow_PBX_Integration.pdf
TC2308 Technical Release Notes For 8028S, 8058S, 8068S, 8078S Premium Deskphones
TC2181en-Ed14_Release_Note_for_8088_Smart_DeskPhone_Release_302_in_Business_mode
TC2347en-Ed04_Technical Release Notes For 8088 R301 Smart Deskphone
TC2431en-Ed01_Virtualization Configuration of OXE following releases and ESXi infra version
TC2312 Ed03: “OXE mgr Configurations Management Evolution”. This document describes the new
parameters and the modified parameters introduced in all the releases starting from k1.520 (TC to be released
soon)
TC1854en-Ed25_OmniPCX_Enterprise_patch_aligment_procedure.xlsm
TC1897 installation AS HP DL320E G8v2
TC1868 Multicodec evolutions in OXE Release 11.0: Database translation
TC1708 Installing and using the OmniPCX Enterprise PC Installer Software (with compatibility information)
TC1854 OXE patch alignment (patches alignment + database translation table)
TC1271 Checks for integrity and authenticity of downloaded software
TC1255 4008 / 4018 SIP set deployment with OmniPCX Enterprise
TC0779 Synchronization of the system after migration to OmniPCX Enterprise with Appliance Server
TC0778 Migration OmniPCX 4400 to OmniPCX Enterprise
TC2400 PCS upgrade to R12.x improvement
TC2338 R12 Remote installation of PCS
TC1676 messages CONNECT, management Burst size & Burst delay
TC2431 Virtualization: Configuration of OXE following releases and ESXi infra version
Phase-in products
E-Flash phase-in EF-Phase-in-C114 – announce of a new MLE offer: the Alcatel-Lucent OmniPCX® Enterprise
Communication Server release 12.3
Phase-out products
Always check for latest phase-out products on the Business Portal (EF-Phase-out)
3.1 Generalities
In this document, you will find the steps necessary for installing version M4.501 for:
a new installation,
evolution from the releases R5.0 Lx, R5.x, R6.x, R7.x, R8.x, R9.x, R10.0, R10.1, R11.0, R11.0.1, R11.1,
R11.2.x, R12.0, R12.1, R12.2 & R12.3.1
a migration from OmniPCX 4400 to OmniPCX Enterprise R12.3.1
Plus, the description of the new 12.3 & 12.3.1 features restrictions, features to come & misc. information.
Release R12.3.1 is a version with NO change of software locks. See chap. 5.3
Warning Release R12.3.1 needs CCS version 10.10.93.01 – otherwise CCS will not connect to OXE R12.3.1 !!
j2 j2.603.38 j2.603.38
l1 l1.301.42 l1.301.41
l2 l2.300.43 l2.300.43
m1 m1.403.27 m1.403.26
m2 m2.300.28 m2.300.25
m3 m3.402.30 m3.402.26
3.3 List of new features/ interoperability in R12.3/ R12.3 MD1 & R12.3.1(since
TR)
see details in chap. 15 NEW FEATURES AND NEW HARDWARE IN RELEASE 12.3/ 12.3.1
3.3.2 CCS/CCD
Protocol adaptation: need of a new CCS version 10.10.93.01
Extension of PERCC-39
Log of abandoned CC calls while queuing or ringing
OXE Integrated Call Log also for CCD agents
Support of 8019 - Leftovers (Add of proACD feature)
3.3.4 Encryption
Native Encryption - Scalability up to 15k (new virtual machine: External Encryption gateway)
Native Encryption - SIP Trunk TLS for installed base with Thales
Native Encryption in ABCF network
Ipdsp available in native encryption solution (MD1). Minimum version is 11.2.0
Migration from secured SSM boxes to FSNE (Full Software Native Encryption): explanatory document to be
published as a Technical Communication. No OXE development.
3.3.6 Infra
Support of VMware Release R6.7
Support of Hyper-V (MD1)
3.3.8 Maintenance
Syslog server for dect xBS.
3 new tools to check DNS resolution: "nslookup, host & dig" (R12.3.1)
New OXE editor friendlier then “vi”: “nano” (R12.3.1)
Check for manpages & other internet Linux sites for more information & usage related to those new
integrated tools
RAINBOW/CC – tools to check DNS resolution: "nslookup, host,dig" (R12.3.1)
Tool to check encryption data coherency ("cryptcheck")
3.3.9 Mobility
SUOTA (on all base stations)
Campus (IBS, RBS with new xBS)
3.3.10 O2G
No OXE development
3.3.11 Rainbow
No OXE development
3.3.13 SIP
support TLS 1.2 and certificates of 4096 bits for SIP Trunk natively while allowing other devices to work
with existing SSM boxes solution
Advice of Charge (AOC) on SIP trunk (R12.3.1)
SIP trunk: filtering of the OXE calling name (R12.3.1)
SIP trunk recording (R12.3.1)
3.3.14 Terminals
8008/8018/8028s SIP phone on Internet through OTSBC and native encryption
Noe release R500 (R12.3) & R510 (R12.3.1 from patch “F”) including Super Wideband audio "step 2" for
NOE 3G EE sets & use of desk-phone as a USB speakerphone for a computer (R12.3.1)
8008G CE set (Cloud Edition – 8008 as sip only, no noe possibility)
3.3.15 Virtualization
Support of VMware encryption and VMware motion with OXE-V
PCS = Premium Customer Support. The Premium Customer Support process allows the Partner Businesses to
profit of an assistance on features or products whose marketing was announced (DR3) but which are not
launched yet on the market. The PCS process replaces the SDP (Specific Deal Process) previous process; refer
to the eFlash EF_Marketing_003_260704.
The Generic Appliance Server software is based on factory version & consists in:
Note The access to secured patch is only given on request after filing the appropriate document posted on
Business Portal Customer Support > Technical Support > Software download > OmniPCX Enterprise >
OmniPCX Enterprise > All Release > Request for Security Patch Access.
For systems using Full Software Native Encryption, secured patch MUST NOT be installed
Other:
Memory bank for CPU7s2 (ONLY for releases from R12.0): orderable item is 3BA27056AC (SDRAM 512MB for
CPU7-2)
Before installing any software, we strongly advise you to check the integrity and authenticity of the software.
For detailed information about checksums, please refer to the technical communication TC1271 Checks for
integrity and authenticity of downloaded software.
(*) That Sip DM is not usable for 8002/8012 sets in hotel environment
Note PSP software (Phone Set Programming) is not delivered with the R12.1 DVDs.
PSP software is available on Business Portal (https://businessportal2.alcatel-lucent.com) in section
Customer Support > Technical Support > Software Download > OmniPCX Enterprise > OmniPCX Enterprise
> All Releases. This version is compatible with OmniPCX Enterprise RELEASE 12.1
Component OST:
“OST” is a component that is a merge of OST64 (ipv6/4 translator) & new External Encryption Gateway.
Version 5.13 correspond to the version of OST65.
OST64 & Eegw cannot be started simultaneously. Eegw is installed by SOT version 2.1 step1: choice to
start ost64 or eegw has to be done at installation time.
5 BEFORE STARTING
Compulsory
deletion/
Family Type of application Migration to Documentation
modification before
migrating to R12.3
47xx OmniVista 4760i “mgr” or OmniVista 8770 Yes System Documentation
or WBM (from R12.0)
4715, 4730, 4740 or OmniVista 8770 No TC1479
4740 PTP
4730i mgr or OmniVista 8770 Not applicable System Documentation
4755 OmniVista 8770 No TCV010
4000 Directory Server 8770 LDAP Server TCV017
Directory PC Client for 8770 Directory Client TC1479
4755/4000
Voice mail 4630, 4620 or VPS35 4645 or OT MediaCenter
systems 4635 VPCPU, 4635 or
VPCPU-1
VoIP conformity tests are compulsory before deploying the VoIP solution; consult the VoIP
Engineering section on Business Portal for the methodology, recommendations and tools to
secure the VoIP installation. In particular, the VoIP Assessment tool for VoIP Audit and
diagnostic help guide are strongly recommended (available in the Brest training catalog).
CAUTION
Virtualized OXE:
ESXi boot DVD or Suse boot DVD (for the KVM solution)
Flex server:
OVF file (image of CentOS OpSyst + Flex server binary: vmware solution) or separate CentOS ISO
image + flex server binary (for the KVM solution)
OMS:
Boot DVD, OXE MS APPLICATION DVD-R
S.O.T.:
S.O.T. v2.2 or upper plus vmware player (free download & use) or workstation on a user PC.
Download S.O.T. on the BPWS at product versions level. Some virtualization features may require
extra virtualization software or licenses.
S.O.T. 2.2 is needed if PCS cpus have to be reinstalled (for systems coming from releases lower than
12.0)
Note: ALEDS & PC Installer tools are no more supported & are replaced by S.O.T.
Full Software Native Encryption & Full Software Native Encryption on ABC network need software lock 424 (set
to the value of the number of ip phones).
To prepare any system to the Cloud connection a new CC-suite id is inserted by eLP or Actis. This data stands
before the CPUids in the swk file constitution.
CAUTION
An add-on via Actis is only possible if the current Actis offer includes the “. swk” file (generated by eLP then
imported into Actis).
When you make a configuration request four or five OPS files will be generated:
<offer_id>.zip
<offer_id>.swk (this file results from the eLP)
CAUTION
Do not choose the save option "Save for rebuilt" (index files will not be saved).
Do not use a database saved in "Automatic save" (same reason).
5.4.2 Tickets
REMARKS: On the saving of charging tickets.
Sites going from A9.5xx to R12.3.1 who wants to retain client tickets (hotel or hospital type) in the
‘TABJUSTIF’ files should "empty" the administrative tickets before saving as these are no more processed as of
R3.0. As of R3.0, administrative tickets are stored in compressed files.
Sites going from R1.5.2 to R12.3.1 which already have compressed files should save them as they will be
compatible.
Warning FOLLOW CAREFULY THE RULES OF THIS SUB-CHAPTER (same rules as those from R12.0)
!! The CPUs not mentioned above ARE NOT compatible and most of them will not be able to be installed
For installing a CPU7s2 the bios must be at a minimum version. Follow the chapter 19.2.2
Thus the menu “boot Alizee” is no more available to load this cpu => use the “A4400” boot method.
Coming from any version up to M1.401.x (included) the disk must be reformatted meaning that remote
download feature cannot be used to go to M1/2/3/4.
This concerns main & standby CPUs as well as PCS cpus.
From M1.403.x to any other version remote download is operational.
A system running in L2 for instance can remote load & install a M4 to a cpu already installed in M1 or above
They can be downloaded from the Business Portal section Customer Support > Technical Support > Software
Download > OmniPCX Enterprise > All releases.
They can be downloaded from the Business Portal section: Customer Support > Technical Support > Software
Download > OmniPCX Enterprise > 4645.
5.8 4645
Issue is detected in case of backing up/restoring big files bigger than 2Gb (crqms00177881): the file does not
have the right size (issue related in both os & client tool).
the size of /tmpd (usr4) increased to 25 GB. This change will reflect only for HD size >=80 GB. For other disk
size, there is no change.
5.10 Translations
DO NOT USE THE “mao for rebuild” type of database backup to translate to a release <R12 to R12.0: the
rebuild tool always included in that backup is NOT compatible with the new Linux OS.
Things to know …
Warning It is mandatory to declare Nokia sets, used in Dual mode with OXE, and OT4135 IP Conference Phones with
type "SIP device".
Procedure to follow:
Export the SIP entities which are not standard SIP sets (Nokia sets in Dual mode, OT4135 IP
Conference Phones, fax, video, etc.) by OmniVista 4760(i) by using “.prg” as export format.
Remove these entities then migrate to R9.0.
Import again the items which have been previously exported: standard SIP sets are in "SIP Extension"
and the other SIP entities in "SIP Device".
Note Fictive shelves dedicated to IP sets allocation created automatically by the system must in no way be
changed by the management.
As of RELEASE 11.0, the Direct RTP mode (in network) is automatically enabled and the relative
parameter removed. The same is done for “H323 Internode Protocol” system parameter.
When creating a new Media Gateway or an A4645 voicemail after the upgrade to RELEASE 12.1, a GD3
board will be automatically created and no more a GD one. The already created Media Gateways and
A4645 are of course not modified and will remain with a GD board. For the A4645 voicemail, absolutely no
functional difference exists depending a fictive GD or GD3 is used.
Check if translation performed correctly: operation & error messages are located in a file that can be displayed
by “swinst”:
7 Database tools
Translation log file is located under “/usr3/mao/TRANSLATE.dat” and is also included in the infocollect result
file.
5.12 Dect
Each system equipped with DECT needs a unique PARI configured in the system. To obtain the PARI, refer to
articles in TKC : 000007973, 000011120 on Business Portal.
If you have an OmniPCX 4400 with DECT, you will find the number of DECT sets in the lock 82 (no lock 175
and no lock 200).
If you make a migration to OmniPCX Enterprise, you will be able to see locks 82, 175 and 200. During this
migration, if you update the number of DECT sets, only locks 82 and 175 will change, the lock 200 will keep
the value of the number of DECT sets present in OmniPCX Enterprise configuration.
Example:
OmniPCX 4400 with 50 DECT sets:
Lock 82 = 50.
Concerning the new solution ip dect on xBS there is no change on software locks.
Warning Before upgrade, make sure that the value of the licenses matches the number of DECT users. So, if you
have more DECT users than the value of the license you have to make an add-on with Actis to increase the
license.
Warning Migrating from a CPU7S1/2 to CPU8: if the embedded ethernet was used a new cable has to be
installed on the cpu that lacks this connection to the external switch.
This internal interface is not present anymore. See corresponding chapter 18.1.1 new CPUS
All the elements required for passage to R12.0 are given in paragraphs 7 to 16.
REMINDER
It is mandatory to reconfigure the system by Actis even if there is no changing of license or hardware.
The migration to R12.3.1 offers the same level of functionalities as the R5.0 Ux, except for three restrictions:
As of Release 5.1, certain applications, hardware or functionalities are no more supported; see paragraph
5.1.
The replacing of 4400 CPUs with CD/vm or Generic Appliance Server leads to restrictions on the use of
certain functionalities.
In ISO migration, the shelves already created in position 18 and 19 must be moved before the translation.
If this is not done, they will not start. In fact, when migrating from OmniPCX 4400 to OmniPCX Enterprise
R11.0 with change of CPU 4400 by an Appliance Server, there is an automatic translation of shelves
created in these 2 positions. This automatic translation does not exist if the CPU of type 4400 is retained.
Actis is used to migrate locks (resulting from site by photoconfig) of an OmniPCX 4400, proposing migration
packages for functionalities and hardware not supported by R12.3
6.3 S.O.T.
S.O.T. general release is 2.2
- includes installation of OMS, OST, GAS … etc
- installation of PCS in secured environment! new in 2.2 (with cpu reformatting)
Reminder:
- Flex server installation does not need any 3rd party tool (vmware or kvm solution)
- PC Installer is no more supported. Installing old versions will be not available as well as boards
firmware reload.
- PC Installer is no more present from OXE R12.3. For those who still want to use it, install & use the
latest version 5.5 No support will be provided.
Coming from a release up to L2 the PCS needs to be reformatted (new Linux M1/R12.0 constraint). Upgrade
of a PCS without being physically at the PCS location is now done with S.O.T. version 2.2 minimum.
Tip ! Remote download allows to perform programmed & scheduled operations (load, installation).
Switch back to unactive partition is possible through a specific question & guaranties a more secured
upgrade. If answered yes, ANY kind of reboot will switch back to the other partition. This behavior can b
Cancelled if system seems stable.
Remote download operations can be programmed, sequenced & executed at a specific time.
Switch to the new version (from active to unactive partition) can be programmed at a specific time: in that
case the copies of database & Linux data will be performed automatically from active to unactive partition.
Consult system documentation for operational details.
Notice that this operation even if still working is replaced using S.O.T.
Description
On the first login after the standard installation of a Call Server, the question Do you want to activate
server security high level (Y/N)? is displayed.
An answer (Y or N) is mandatory to quit the menu.
Answer N
The following menu appears:
R) Configuration to be restored
0) Level_0 = no security feature activated
1) Level_1 = password/aging
2) Level_2 = password/aging + trusted hosts/TCP wrapper
3) Level_3 = password/aging + trusted hosts/TCP wrapper + SSH
Choice R is used to restore Linux data of the system (and thus to retain its levels of security)
Choice 0 is used to initialize the system with no default level of security NOT RECOMMENDED
Choices 1, 2 & 3 are used to set the various levels of security by mixing between them if necessary:
Choice 1: Modification of passwords of root, swinst, mtcl and adfexc accounts and enabling of the
aging password function
Choice 2: Choice 1 + enabling of the trusted hosts and TCP wrapper
Choice 3: Choice 2 + enabling of the SSH service
Answer Y
The level of security 3 is automatically set. It is highly recommended to use this level.
6.6.2 Installation of a secured system for VoIP encryption ("IP Touch Security" service –
Thales solution)
Thales encryption: for reasons of export control of encryption technology, a patch called patch of security is
provided in addition to the generic version.
This patch of security contains only the secured binaries for IP Touch sets and the binaries of "IP Touch
Security Modules".
There is no need of this kind of patch for Full Software Native Encryption feature.
7.1 Procedure
Copy the OPS files using "ftp" in the directory /usr4/BACKUP/OPS.
Use the menu swinst/OPS configuration.
The progress of the different translations is not visible on the screen.
At the end of the procedure, the operator is asked whether they wish to start the telephone. Answer NO.
Reboot the Call server.
In case the cpu is installed in an esx or KVM environment the check of the cpu-id gives back “Your System
CPU-Id: -no-hard-key-“
The “swk” file contains a “K….” value instead that is the name of the file installed on the flex server. That file
on the flex server will contain the identification of the dongle. So, it is not possible to do this kind of check.
In spadmin, menu “Display current counters” verify that the first info is:
8 CLIENT INFORMATION
The purpose of this section is to specify the changes in ergonomics or operation that will be visible or available
to users after changing version.
9 SYSTEM MANAGEMENT
9.1 General
Declare the automatic start-up of the telephone in swinst
Manage date/time in swinst (use “ntp” feature if possible)
In case of virtualization manage the ESX in order to be sure that all VM will restart automatically if the server
reboots (vSphere client management)
Make sure that a periodic backup of the database is programmed (“swinst”)
X25 networks:
IP routing is handled by the "gated" or “routed” processes and can only operate if the same process is
validated for all the nodes. Pay special attention to the nodes in previous versions using the "routed" process.
These two processes are not compliant between them. In a network in Release 3.2, manage the same routing
protocol (RIP2 or RSL) on all the machines
Browsers supported are the following (make sure to always have the latest version):
Chrome
FireFox
Edge (on Windows 8/8.1/10 64bits)
10.1 Reminders
Management of the number of transits.
There is a parameter used to define a number of transits for a same call across the network. This is a
protection used to avoid call looping.
Procedure:
Access path : System
Attribute : Number of transit PABX
Manage the parameter with a value identical to the number of network nodes.
CAUTION: If this parameter is zero, call transit will not work.
If RELEASE 12.0 is functioning in ABC-F2 network with nodes the versions of which are lower than those
mentioned previously (case of temporary phase of migration with R5.0 Ux, R5.x, R6.x), you must set the
Enable UTF8 in ABCF network system parameter to False on nodes where RELEASE is => 11.0 otherwise
the calls through the network don't work.
Warning In a network, if a node is declared XL ("Large Capacity"), each node of the network must be in Release 8.x.
minimum
The system parameter Direct RTP must be enabled in all nodes of the sub-network as soon as one node is
migrated in RELEASE 11.0
On ACT0:
2 ways of changing the signaling:
signaling channel for ACT0 only must be as follows:
Signaling mode = IO2 instead of Nx64
Signaling Channel N64 Size = 8 instead of 4
Access path
Shelf 0/Signaling mode: IO2
Shelf 0/Signaling Channel N64 Size: 8
Or
signaling channel for ACT0 only must be as follows:
Signaling mode = Ethernet instead of Nx64
Access path: Shelf 0/Signaling mode: Ethernet
This management must be followed by a reboot of the installation.
Note The IO2N board must be at the minimal edition 07. Refer to the technical communication TC0567 Reboot of
the CPU board after an inopportune shutdown of IO2N board.
10.5 Synchronization
Warning The ACT 99 does not allow synchronization to be passed up to the CPU.
In the event of common hardware, one cannot use a T0 board behind a MEX to synchronize the shelf.
Warning For migration of a Crystal CPU to an Appliance Server, it is compulsory to change synchronization
management to IP domain type. The synchro priority value must be between 200 and 254; see technical
communication TC0779 Synchronization of the system after migration to OmniPCX Enterprise with
Appliance Server.
In all nodes of the sub-network the Direct RTP parameter must be set to Yes.
From OmniPCX Enterprise R11.0, this parameter is removed (validated by default).
Complete system start-up: this will allow to download automatically the new firmware of the couplers and to
avoid having memory issues (as mentioned above).
IPV6 feature: sets in pure ipv6 network will get their binaries from the OST64 virtual machine: the OST64
must be rebooted in order to perform the correct download mechanism.
login Swinst
option 8 Software Identity Display
option 6 Application Software Validity Checking
Press 0 for the active version, 1 for the unactive one or q to quit
Please wait .....
Check duplication status: use command “twin”: each line should be in “OK” state. Use also “twincompat” :
Check of version: use “siteid” to know which version/patch is loaded & also to check if it is an encrypted
patch (SSM boxes)
Check encryption (Native or SSM boxes) : use “cryptview” tool
14.1 Documents
Check documents listed below and in chapter 2 (compatibilities, limits …)
OXE product:
- OmniPCX Enterprise Release 12.3.1 Presentation
- OXE (from R10.0 to R12.3) Global Feature List
8770 product:
- OmniVista 8770 R4.1 Release presentation
OT product:
- OpenTouch 2.5 Overview
- OpenTouch architecture and network design principles
System documentation:
- OmniPCX Enterprise R12.3.1 Documentation note
- OXE R12.3.1 Documentation package (All languages)
Other:
- Cross Compatibility - MLE - April 2019
- Release Policy Information - MLV - April 2019
- MLV_ReleasePolicy_PhaseOutProduct_April_2019_Ed43a_ENT_MLE_034198.xlsx
All documents located at the Business Portal (do a search on titles listed previously):
https://businessportal2.alcatel-lucent.com/
j2 j2.603.38 j2.603.38
k1 k1.400.37 k1.400.35
l1 l1.301.42 l1.301.41
l2 l2.300.43 l2.300.43
m1 m1.403.27 m1.403.26
m2 m2.300.28 m2.300.25
OTxx interworking:
OTMS version 15.0.010.007
OTMC version 15.0.010.007
OFC R7.6 version R7.6.0.94
OTCT PC version 2.4.17.000
Refer also to Cross Compatibility document for more details on Appliance Servers characteristics
The UPSs referenced in the catalog are not compatible for countries using 110/127V.
GAS does not support feature of shutdown through USB connection from those UPS models. This
is planned in a further release.
14.6 SIP sets, Dect sets, other sets … Latest firmware tested.
The set mentioned below do not have their firmware embedded & uploaded by the OXE.
Some of those sets are dual mode (containing the noe mode)
The versions listed below are the latest versions compatible with R12.3
Even lower firmware versions may work but it is recommended to upgrade in case of malfunctioning before
raising a Service Request.
2.1.1.6
OpenTouch:
BUGFIX: 00428039 - No update of status BLF
2.1.1.5
General
BUGFIX: 413737 -Blf context menus not translated
2.1.1.4
General
NEW: Contact items containing url's invokes default browser on click.
Feature: OXE
BUGFIX: 00408889 - Number lost in call history
2.1.1.3
General
BUGFIX: Message template not updated on doubleclick action
UPDATE: Language resources updated 2019-08-28
2.1.1.2
General
2.1.1.1
General
BUGFIX: 00391508 - BLF item import failure
BUGFIX: 00391510 - BLF background changes
BUGFIX: 00386995 - The application shows the name twice in user details
2.1.1.0
General
NEW: Weekly and monthly calendar views
NEW: Colorized blf items
NEW: Touch improvements
General
BUGFIX: 00378230 & 00378234 - Issue when search in OXE phone book
Feature: OXE
BUGFIX: 00380765 - App crash on missing abcacom registry access keys
BUGFIX: No room for 'Use https' settings label
2.1.0.7
Feature: OXE
BUGFIX: 00386995 - The application shows the name twice in user details
UD LDAP:
BUGFIX: TLS issue
2.1.0.6
General
BUGFIX: 00378230 & 00378234 - Issue when search in OXE phone book
Feature: OXE
BUGFIX: 00380765 - App crash on missing abcacom registry access keys
2.1.0.5
General
BUGFIX: Result columns persist regardless of returned searchdata
BUGFIX: Last result column allowed to be unchecked
BUGFIX: Retrieved mappable columns added dynamically to user settings
BUGFIX: Contact card toolbar sometimes incorrectly resized
BUGFIX: 00345909, Abc-a disconnected on frozen Ldap query
UD General:
UPDATE: EE preserve all search requests except 'Image' for repeat operations
Feature: OXE
UPDATE: Abcacom.exe updated to 7.2.3.0
2.1.0.4
2.1.0.3
General
UPDATE: Audit viewer not translated
2.1.0.2
General
UPDATE: Language resources updated 2019-01-16
2.1.0.1
General
BUGFIX: Phone list context menu not translated
BUGFIX: 00345909, Abc-a disconnected on frozen Ldap query
UPDATE: Language resources updated 2018-12-28
Feature: OXE
UPDATE: Fast call settings updated, tristate used instead of hidden check box
UPDATE: Phone list entries grouped on called/calling number
2.1.0.0
General
NEW: Audit trail
NEW: BLF pane background image
NEW: Play wav file on incoming call
NEW: Directory search selection
NEW: Automatic logon after abca failure
NEW: Callers name and entity added to PhoneList
UPDATE: Segoe UI used as default font.
UPDATE: Default loglevel set to None
2.0.0.17
General
BUGFIX: 00345909, Abc-a disconnected on frozen Ldap query
Feature: OXE
UPDATE: Abcacom.exe updated to 7.2.3.0
2.0.0.16
General
BUGFIX: Result columns persist regardless of returned searchdata
BUGFIX: Last result column allowed to be unchecked
BUGFIX: Retrieved mappable columns added dynamically to user settings
BUGFIX: Contact card toolbar sometimes incorrectly resized
UD General:
2.0.0.15
General
BUGFIX: 00357512 Directory name conflict
BUGFIX: Contact card incorrectly displayed detail view
2.0.0.14
General
BUGFIX: 00345909, Abc-a disconnected on frozen Ldap query
2.0.0.13
General
BUGFIX: 00343919, Unable to copy the “contact card settings” from 4059EE
15.2.1.2 Disable Oxe phonebook ldap overflow when 4059ee performs a call by name query
Until OXE release M3, OXE doesn’t have an option to control the overflow to LDAP server for the dial by name
request from 4059EE attendant. From M4, the system option “LDAP Direct Access 4059” is modified as “4059
Directory Search” to have the control to disable the overflow to LDAP server for the dial by name request from
4059EE attendant.
This feature allows the administrator of OXE to disable the overflow to LDAP server for the dial by name
request from 4059EE attendant.
Existing Behavior
4059EE attendant has an option to contact LDAP server directly for dial by name request. In this case,
attendant will get the same result twice for a dial by name request, one from OXE (overflowed to LDAP server)
and another one from LDAP server directly.
The system option “LDAP Direct Access 4059” is of Boolean data type and can be configured as True/False.
* If set to True, OXE will search directly in LDAP server instead of searching in local directory.
* If set to False, OXE will search first in local directory, if no result found for the request then it will be
overflowed to LDAP server.
Enhancement
For this feature the name of the system option is modified to “4059 Directory Search” and the data type is
changed & can hold values 0/1/2.
If set to “in local dir and LDAP(overflow)” (0), OXE will search in the local directories and LDAP server
(overflow) for the dial by name request from 4059EE attendant.
If set to “in LDAP server” (1), OXE will search directly in the LDAP server for the dial by name request
from 4059EE attendant.
If set to “in local directory” (2), OXE will only search in the local directories for the dial by name
request from 4059EE attendant.
Note: The external number dialed by 4059EE attendant which is received from LDAP server (8770 application)
should have proper trunk group seizure prefix added with the number. If the number does not have proper
prefix then OXE will throw the error “Wrong number”.
For this feature, a new parameter “Greeting Guide” is introduced in the hunt group configuration to configure
the guide number which will be played to the caller. The default value of this parameter is 0.
· If the guide number is 0, then ring back tone is played to the caller while calling to the hunt group.
· If a valid guide number (static or dynamic) is configured, then that guide is played to the caller while calling
to the hunt group.
In “Network Hunt Group”, the configured guide should be present in the network nodes with same guide
number.
Note: A backup tone must be configured if there is no voice guide in the media gateway.
The hunt group rotational timer 36 needs to be configured as multiples of voice guide duration to avoid the
interrupts while playing the guide to the caller.
Enhancement
Since the incoming calls are waiting in the second or other multiple lines of the multiline user, there are many
chances of losing those waiting calls unattended till the first call ends.
In order to keep the multiline users of the hunt group busy with one call, a new value of 2 has been
introduced to the existing system parameter “Multi-line call in PCX” and the name of the system parameter
has been changed to “No Multi-line call in PCX”.
The value of the parameter “No Multi-line call in PCX” is defined in the following table.
Restrictions
Management
System Parameter “Multi-line Call In PCX”:
- The existing parameter “Multi-line Call In PCX” of type “Boolean” has been changed to “No Multi-line Call In
PCX” with type “Enum” in the menu “System” with a default value “1”.
Parameter Name: No Multi-line Call In PCX
Parameter Path: mgr-> System R/M -> No Multi-line Call In PCX
Values: 0/1/2
Default Value: 1
The Call-By-Name feature in OXE provides a service to search the external directory from the Call Server
through an overflow from the current phonebook through LDAP. The external server is called as LDAP server.
This is possible through a softkey “search book” which gives direct access to the external directory search
from the user terminal. If search hits are found in the local phone book, then this key permits to trigger a
search for an UA user. If no hits are found on the local phone book, then it’s automatically done on the
external server. Only telephone numbers that comes from the search on the external directory is processed.
Existing Behavior
The existing connection between the OXE Telephony Server and the LDAP Directory Server uses clear mode of
connection to communicate (refer Fig 1). Using the clear mode of connection to the LDAP Directory server
does not provides a secure connection. Likewise, a number of LDAP servers can communicate to the OXE
through unsecured connection (anonymous).
Enhancement
The enhancement of the feature includes OXE Telephony server to use a secure connection to LDAP Directory
Server. The connection must be secured by TLS (refer Fig 2). There are two ways to secure LDAP connections
with SSL/TLS:
LDAP connections that needed to be secured are handled on a separate secured port, typically 636.
The entire connection is wrapped with SSL/TLS. This process, called LDAP over SSL, uses the URL
schema ldaps:// protocol.
STARTTLS is an alternative approach that is now the preferred method of securing an LDAP
connection. STARTTLS upgrades a clear connection by wrapping it with SSL/TLS after/during the
PKI Management
For server authentication purpose, it is needed to import the certificate of LDAP server in OXE. Netadmin is
used to import the certificate. (Refer [3])
To save the LDAP server CTL to OXE’s trust store user can go to “netadmin --> 11.Security --> 11. PKI
Management --> 3. Endpoint CTL (Trust Store)”, and provide the file path to the server CTL file, if this path is
not valid then the save operation will fail. The LDAP Directory Server’s CTL file to be imported into OXE must
have the complete CA chain that can verify all the LDAP Directory Server's Certificate during connection. This
information will not be added to OXE’s lanpbx file and it will be available only in OXE’s trust store.
The aim of this development is to provide the possibility to record the conversation of an IP user by two
different IP DR-Link at the same time in order to secure the recording of conversations in two different IP-
Logger.
Booth DR-Link, which record the same conversation of an IP user, work independently. Each of them
starts/stops his own recording with or without play his own beep or guide.
The only interaction is that if one DR-Link asked first to play a beep or a guide, the request to play a beep or a
guide by the second DR-Link will be accepted without the beep or the guide being really played. In addition, if
the first DR-Link asks to stop playing his beep or guide, the beep, if managed, of the second DR-Link will be
started whereas the guide, if managed, will not be started.
This feature needs a modification of the software of the NOE IP set so that it can send its voice flow to two IP
DR Link at the same time. To limit this impact, it has been decided that this duplication will be available only on
all NOE 3G EE IPTOUCH (8008, 8018, 8028s, 8058s, 8068s, 8078s) with version NOE 3G EE from R500
5.40.09 and from IPDSP version 11.2.0.
There is no new management parameter to enable/disable this feature. If conditions are fulfilled, the
duplication by a second IP DR-Link is available that is to say when an IP DR-Link records firstly the IP user
associated with the right type of NOE set.
And if an IP DR-Link records firstly an IP user, a TDM DR-Link cannot ask to record this IP user.
For all these unauthorized cases, the service is rejected.
To be able to execute a voice flow duplication, it is necessary to have at least two IP DR-Link connected to the
OXE. Then the value of the software lock 130 should be equal to 3 (several NICE) or equal to 4 (several DR-
Link). And consequently, when two DR-Link records the conversation of an IP user, they are automatically of
the same type, two NICE or two DR-Link.
The request is thus to trigger MWI when a user has unanswered and not yet consulted entries in the
advanced call-log.
15.2.2 CCD
15.2.4 Dect
Tools:
Tools are provided to display information about the handsets firmware, the downloads in progress and to
allow to download a specific handset or a group of handsets.
Tool to use is “downstat m” with the following menus:
The handsets switch on the new downloaded software version ONLY when they are put on a charger cradle.
Important Notice:
SUOTA can only operate with minimum dect sets firmware when presence of EHO or dect2.4.4HB boards
Compatibility with EHO (External Handover): on a customer site configured for EHO, 82x2 DECT
handsets must have a minimum SW version to operate correctly during the download of the SW over the
air. If SUOTA is enabled on a site where External handover is activated and firmware versions of the DECT
handsets are "old", DECT end users will lose some functionality during the SW download step of the SUOTA
process:
o incoming calls are working correctly: the download is paused in order to be able to take the
incoming call.
o EHO is transparent to the user
o BUT it is not possible to do any action on the handset (go in menu, do an outgoing call)
deactivate External Handover (EHO), during all the SUOTA phase, if DECT handsets don't have the
right SW version (it is the case for all customer site systems). This management is dynamic.
Once the firmware upgrade is done EHO can be put back to its original state & this operation will NOT
be done again with further firmware.
8212 v0011b0002
8232 v4283b0001
8242 v6282b0002
8262 v5581b0001
8262Ex v7581b0001
In case of EHO and older SW versions, the SW upgrade strategy with the customer could
be:
o Either temporarily deactivate EHO at the customer site until all 82x2 handsets have been
upgraded (loss of handover).
o Either keep EHO activated and accept the temporary functional impact (outgoing calls not
possible, no access to the menu of the sets).
o Either manually upgrade 82x2 SW (and SUOTA will be possible next time)
8212 v0010b0002
8232 v4183b0002
8242 v6182b0002
8262 v5481b0003
8262Ex v7481b0003
System error messages (“incvisu”) of DLC type can be seen in this case.
New Software activation: Once the new SW version has been downloaded in the 82x2 handset, the
handset must be put in its charger to automatically switch to the new SW version.
1. Mode (A, X, M)
a. A Automatic download: the set is in automatic mode. System automatically updates the set if
it is not in the current pbx release.
b. X This set is excluded from automatic mode. It will NOT be updated by the system.
c. M The set was excluded from the automatic mode. A manual download was launched through
“downstat m” menu 4.
2. Percentage: either 0.0% if the set has no current download or the actual percentage of progress.
3. Automaton state: a label that is just showing the state of download.
a. IDLE: virtual state for a bigger real state. The set stays like this until the system decided to
load a new firmware. Can mean that the set is powered off or is out of coverage …
b. ERASE REQUESTED: system asked to the set to prepare the memory flash zone for the new
firmware downloaded. Eventually telling to put the set back on his cradle: "charger required".
c. WRITING: system is in the phase of downloading the new firmware
d. PAUSED: temporarily stopped for seral reasons … (like the set is not available for the
moment, out of coverage, in communication …) The system is waiting to continue the upload
e. WAIT FOR FLASHING: indicates that the system asked to the set to start the new firmware.
The set needs to be put on his cradle & powered on.
f. ERROR: the protocol failed in automatic mode & the set will be downloaded again later.
There is not further information.
Binary size to
upload Estimated upload time
Dect handset (1 Mb) (best situation)
8212 0,9 ~ 6h
8232 1 ~6 h
8242 2 ~9h
8262/62EX/BGR 1,7 ~ 9h
Duration of the global upgrade process for a complete site: It is difficult to estimate the total amount
of time needed to upgrade all 82x2 DECT handsets to new SW versions as it depends on several parameters:
o Ratio of the number of handsets to the number of base stations
o Flat distribution of the 82x2 handsets over the base stations or concentrated under a few ones.
o Ratio of 8232 handsets which are a little slower to download the SW
o Reserved channels for alarms activated or not
Due to that fact the total duration on a site could take a whole week.
Retrieving versions of the sets: use the following mtcl command to view the versions of the compatible
dect sets (no MRxxx) & how many there are
dectsets | grep -E "V." | grep -v MR | awk '{FS=" "}{print $(NF - 3)" "$(NF - 2)}' | sort | uniq -c
example of output:
Important Allow auto FW update of sets: SUOTA is set to YES for a new database & does not change its state
during translation.
15.2.4.2 Campus
Campus feature can be used now with xBS like it was before with other base stations.
Configuration Procedure
"New attribute Event filter” in object “mgr->Event Routing Discriminator”.
The change of the attribute is taken into account dynamically.
The default value is “No” (false).
15.2.5.5 Support of VMware encryption and VMware motion with OXE-V & Support of
VMware Release R6.7
The goal of the feature is to qualify the performance of OXE, OMS and OST64 in VMware 6.7 release with
normal and encryption storage policy.
15.2.6 Maintenance
Example of output:
(699)xb006099> cryptcheck
cryptcheck command options
-h|H|? Display this usage
-a Check all
-l Check all links
-g all Check all gateways
-g # Check this gateway
-t # Check the gateway by its trunk number
-r Resume the check all (display only anomalies)
*** Version: 0.0.2 ***
(699)xb006099> cryptcheck -a
--------- System parameters (for native encryption) ----------------
* Other Param/Native Encryption Parameters - Enable Native Encryption - *
Native Encryption is 'activated'
* Other Param/native encryption Parameters - Authentification for SRTP - *
Authentification fo SRTP is 'Unauthenticated'
!!! ERROR - Incompatibility with activation of 'Native Encryption'
* Other Param/native encryption Parameters - Enable Mutual TLS Authentication - *
Mutual TLS Authentication is 'Disable'
* Other Param/SIP Parameters - SRTP offer answer mode - *
SRTP is 'not activated'
* Other Param/SIP Parameters - Enhanced codec negotiation - *
Enhanced codec negotiation is 'Network Type'
…
=====================================================
| SIP EXTERNAL GATEWAY WRG #005 |
=====================================================
+
+ - Update Management -
+ SDP in 18x : False
+ incoming calls 100 REL : Not Requested
+ outbound calls 100 REL : Supported
+
+ Remote domain : xx.xx.xx.xx
+ Use trunk group number : 994 (ISDN)
+ Type Of Codec Negotiation : SingleCodecG711
+ Port number : 5060
+ Transport type : UDP
+ Media : RTP only
!!! ERROR - Session timer method for the SIP Gw should be 'UPDATE'
--------------------------------------------------------------------
Tool “dig”
dig (domain information groper) is a flexible tool for interrogating DNS name servers. It performs DNS
lookups and displays the answers that are returned from the name server(s) that were queried. Most DNS
administrators use dig to troubleshoot DNS problems because of its flexibility, ease of use and clarity of
output. Other lookup tools tend to have less functionality than dig …
Tool “host”
host is a simple utility for performing DNS lookups. It is normally used to convert names to IP addresses and
vice versa. When no arguments or options are given, host prints a short summary of its command line
arguments and options.
Tool “nslookup”
Nslookup is a program to query Internet domain name servers. Nslookup has two modes: interactive and
non-interactive. Interactive mode allows the user to query name servers for information about various hosts
and domains or to print a list of hosts in a domain. Non-interactive mode is used to print just the name and
requested information for a host or domain.
Network architecture:
15.2.7.3 8008G
8008G is an IP Touch Set similar to 8018 Set, intended to replace 4018 NOE 2G IP phone and 8001 entry level
SIP devices. New Set 8008G has Gigabit Ethernet capability. No new type in management. Retro-compatible in
releases where 8008 was introduced.
15.2.8 OT
Compatibility with OT 2.5 (with OXE R12.3.1 Tech. Release)
R12.3 was tested with OTC PC Application 2.4.17.000
15.2.9 Security
Migration to M4
To upgrade from any release to M4 delivery, any of the following procedures can be followed. Examples below
are taken from a migration M3 to M4
Case 1:
1. Backup the Linux database of installed M3 delivery (R12.2).
2. Install the M4 delivery (R12.3) on inactive partition.
3. After the partition switch, restore the Linux database of M3 (R12.2) on M4 (R12.3).
4. Manually change the OXE user account passwords in order to effect the changes in to the new hashing
algorithm (SHA512). Command to use is “passwd”.
Case 2:
1. Install the M4 delivery (R12.3) on inactive partition.
2. Perform Partition duplication (Linux data) from active partition.
3. After the partition switch, manually change the OXE user account passwords in order to effect the changes
in to the new hashing algorithm (SHA512). Command to use is “passwd”.
Until R12.2 (M3) release, SSM and MSM modules are used to encrypt the IP packets over the network in OXE.
Refer [6] and [8] for more details.
From R12.2 (M3) Native Encryption architecture was introduced to replace the external box based encryption
in stand-alone configuration. DTLS link is used to secure MG and IPP phones. Refer [1] and [2] for more
details.
This feature allows OXE to establish IPsec tunnel between two nodes using IPsec Manager (software
component inside OXE) in order to encrypt the link between them.
Until R12.2 (M3) release, Network encryption in OXE is supported through external boxes. An IPsec tunnel is
created between the boxes that protects OXE. For more details, refer doc [8]. From M4 release onwards, OXE
supports network encryption natively using IPsec, without the help of any other external boxes.
IPsec Manager
New software module is introduced inside OXE to establish the secure IP links (IPsec tunnel). IPsec Manager is
a pure Linux process that interacts with other OXE modules to get the configuration details. BT Link process
interacts with IPsec Manager and provides necessary inputs to enable IPsec manager to establish an IPsec
tunnel between two OXE nodes.
Port Numbers
IPsec Manager use TCP port 2579 for communicating with BTlink process.
OpenSWAN pluto uses port number 500 for IKE/ISAKMP negotiation with its peer.
Incidents
6100: CRYPTO_UPDATE_CONFIGIPSEC_FAILED
6101: CRYPTO_IPSEC_TCP_LINK_LOSS
6102: CRYPTO_IPSEC_CONNECTION_FAILED
6103: CRYPTO_IPSEC_CONNECTION_SUCCEEDED
6104: CRYPTO_UPDATE_CONFIGIPSEC_SUCCEEDED
6105: CST CRYPTO_REBOOT_OF_IPSEC_MGR
6106: CST CRYPTO_IPSEC_TUNNEL_UP_DOWND
Tools
The following tools that are used for existing network encryption can be used for this feature also.
- cryptview
In cryptview tool, the list of secured IP links is displayed.
- cryptview com
- cryptview all
- cryptview tab
To check the status of IPsec tunnels
- tunstatus
- ipsec service status
The list of configured ABCF links and their status whether IPsec tunnel is up or down between the configured
ABCF links are shown.
The IKE phase 1, IKE phase 2 and tunnel establishment related logs are stored in /var/log/openswan.log. A
maximum of 5 files are retained and files are rotated when it reaches 25 MB.
Restrictions
- Interoperability with IP touch security solution (Thales box encryption) in same node and also in
network nodes is not supported
- Even though the signaling link between two nodes is encrypted, the H323 session is not encrypted
which is the same behavior as in IP touch security solutions.
- Calls are established in clear mode for IPv6 devices.
- Calls are established in clear mode with IPDECT (Philips/NEC), IP-xBS terminals, SIP extensions,
voicemail, OT applications.
- For seamless set movement between two nodes, the UDP base port must be configured with same
value on both the nodes under the path “mgr->IP->Descend Hierarchy->TSC/IP Parameters
->Review/Modify-> UDP Ports.”
- Change in CA/CS certificate in a node require re-establishment of IPsec tunnels with its peers. IPsec
tunnels in OXE are governed by “Dead Peer Detection (DPD)” mechanism (Keepalive) which detects
the dead peer automatically based on the timeout values (dpdelay=15s, dpdtimeout=60s,
keyingtries=3 times). In OXE based on the default DPD timeout values, it could take up to a maximum
of 10 minutes (approximately) to clean up the existing tunnel with a dead peer. In some cases (IP
address/certificate change, bascul), it may be required to have a quicker turnaround time for clearing
Restrictions
Feature shall only be available in virtualized system, and then with both CS and EEGW configured behind same
virtual switch. This is applicable for PCS with EEGW also.
IP Ports
Default Listening port for DTLS clients (Both DTLS supported sets & Couplers) is 32643.
This value changes accordingly with Base port configuration in “mgr”.
Management to do (users):
Set Type + IPTouch 8068s
Native Encryption + Enable
2 locks are seen when the set is encrypted & another one during an encrypted conversation
15.2.10 SIP
Existing Behavior
At present in OXE, secure SIP Trunk communications with carrier are done by establishing TLS with the use of
SSM Box through the encrypted port 5061. Currently, the SSM Box does not support TLS version 1.2 and
certificates of 4096 bits
Enhancement
OXE with Native SIP-TLS
From M4, OXE supports encryption natively without using Thales Modules. For SIP Trunk, TLS is addressed
with feature “Native SIP-TLS for SIP trunk” (Refer [1]). The TLS version 1.2 with certificates of 4096 bits is
also supported with this feature. SIP Motor is in charge of establishing TLS link with Carrier.
Important Note: It is mandatory to configure the OXE destination port as 5261(instead of 5061) in the remote SIP
entity side (example: as per the figure below, the SBC carrier configuration define OXE port as 5261)
Note: For a FSNE enabled node, this Use Native SIP TLS cannot be set to TRUE
Parameter Path: mgr -> System -> D/H -> Other System Parameters -> D/H -> SIP Parameters
Certificate Creation:
In the command netadmin –m (login as root user)
Option 11 -> Security
Option 11 -> PKI Management
Option 1 -> Certificate
Option 1 -> Create/Modify CS Certificate
Option 1 -> Internal Certificate (Auto Generated)
Create the certificate
CA Certificate is generated.
Certificate Import in Truststore
The generated CA Certificate must be imported to truststore
The “From and PAI” Display name is never empty and currently there is no control to restrict the Display
name.
The calling number is provided in canonical or not based on the OXE configuration and type of calls.
Enhancement
The requirement is to control the calling name and connected name in SIP messages based on system
options.
With respect to the European GDPR law, it must be possible to filter in OXE, the Calling name and Connected
name transmitted on SIP trunk calls. This ensures that the username of OXE extensions are revealed to the
outside world, or not, depending on the configuration
Feature is not available for SEPLOS.
Thanks to a new option “Send user name in SIP” in External gateway object, the calling and connected name
sent on the SIP trunk during calling or answering a call, follow new rules. It can be configured differently
depending on the expected behavior of each External Gateway. There is no more side effect on main SIP
gateway used for internal calls.
Configuration
The new MAO field “Send user name in SIP” in SIP->External gateways object handles how the user name
part of SIP fields “From” and “PAI” in SIP messages are built.
It can have the following values:
Send user name if available else Trunk Group name
Send user name if available else user number (default value)
Send user name if available else empty
Send Trunk Group name always
Send user number always
Send empty always
The ‘old’ existing system option value of “FROM display name” in:
System->Other System Param->SIP Parameters object, (existing since m1.403)
must be used as initial value of the new field “Send user name in SIP” in existing SIP->External gateways
objects.
The old system option “FROM display name” in System->Other System Param->SIP Parameters object
disappears.
The modified parameters “G722/OPUS allowed in Intra-domain” and “G722/OPUS allowed in Extra-domain”
are available in the following path:
mgr-> IP -> Descend hierarchy -> IP Domain - >R/M ->All Instances
Figure 10: mgr display of modified parameters for OPUS Super Wideband Support
(*) The “OPUS allowed” attribute of the corresponding IPTouch is equal to “YES”
The “OPUS allowed” attribute is updated by the IPTouch at initialization time. This attribute is not displayed
by mgr.
It is also possible to consult the “read.me” file included in every static & dynamic patch to find this kind of
information. Do a text search with the binary name requested. One read.me file contains all the precedent
patches.
For instance:
For the dynamic patch: read.me file of patch “.M” will contain all data from patch “.A” to “.M”. No
information related to static patches.
For the static patch: read.me file of patch “.24” will contain all data from patch “.1” to “.24”
The availability of IP Touch Security Solution for these countries is mentioned in the Logistic and Customs
product information document, which is available on Business Portal, in the right column "Related documents".
In this document, specify the market and the product line, then click on "Update item list" button: the columns
specific to IP Touch Security solution have a red header (columns from "Main origin" to "CCATS").
1 Afganistan AF
2 ÅLAND ISLANDS AX
3 BU Albania pl PL AL
4 GM Algeria dz DZ DZ
5 American Samoa AS
6 Andora AD
7 GY Angola pt PT AO
8 Anguilla AI
9 Antartica AQ
10 Antigua and Barbuda AG
11 KF Argentina ar AR AR
12 Armenia ro RO AM
13 Aruba AW
14 KN Australia as AS AU
15 CF Austria au AU AT
16 DE Azerbaijan ru SU AZ
17 Bahamas BS
18 FL Bahrain bh BH BH
19 EH Bangladesh bd BD BD
20 Barbados BB
21 AS Belgium be BE BE
22 AT BELGACOM BELGIUM be BE BE
23 Belize BZ
24 GB Benin ci X1 BJ
25 Bermuda BM
18.2 APPLICATIONS
18.2.1 AAS (Audio Station)
Warning On secured sites (by ssh) the copy of the guides is not working anymore from OXE R12.0 Use a manual
copy by using an ssh client program.
18.3 BOARDS
Case of GD/OMS new board or installation: it may take several reboots of the boards to load all the
voice guides into that board. Once they are all & completely loaded that process will not start again.
Check the incidents to know how many guides are loaded & if it the download is finished.
Example of messages thrown during the 1rst startup:
02/10/18 17:42:02 001010M|004/27/-/---|=4:0260=Beginning of downloading
/DHS3ext/vgadpcm/flash/std/vgadpcm.FR1
02/10/18 17:43:18 001010M|004/27/-/---|=5:0261=End of downloading
/DHS3ext/vgadpcm/flash/std/vgadpcm.FR1
02/10/18 17:43:19 001010M|004/27/-/---|=4:0260=Beginning of downloading
/DHS3ext/vgadpcm/flash/std/vgadpcm.IT1
02/10/18 17:44:59 001010M|004/27/-/---|=5:0261=End of downloading
/DHS3ext/vgadpcm/flash/std/vgadpcm.IT1
MIX board.
18.4 CCS
R12.3 & R12.3.1 need CCS version 10.10.93.01 – otherwise CCS will not connect to OXE R12.3!!
18.5 CLIP
See previous document for more info about CLIP on Z32 feature.
CS-3 precaution to extract the board ONLY once the POWER LED on the CPU is RED.
- power OFF the CPU by action on the button on the stiffener.
- Wait for the POWER LED to be RED
- Extract the board
CPU8 precaution to extract the board is to wait 10sec max. after cpu led goes to off.
- Shutdown -h now
- Wait for the message “Press any key to reboot” to be displayed on console
- set OFF the Switch ON/OFF located on the front of the board
- Wait for 10 seconds before extracting the board
In case the board is blocked (no boot, no display on v24 terminal) it is possible to reset the CMOS memory:
move the jumper near the battery to opposite position & move it back (1 sec. is enough to reset the cmos).
Time & date must be set again (tool “swinst”): this information is always lost in case of cmos reset.
Doing a cmos reset by short-circuiting the battery is safe.
Hard disk (CS/CPU7&8) recommendations: only the hard disks provided by Alcatel-Lucent are
compliant; manipulation of the hard disks (exchange of the hard disks etc.) is not recommended because of
the sensitivity of the hard disks; use preferably the second partition for software upgrades (limited:
from 12.0 to 12.0 & above).
If the server is not ordered through ALE, check the compatibilities (cross comp. document, Suse & KVM
compatibilities in Suse web site).
18.7.3 UPS
An UPS is strongly recommended to secure the system against abnormal stops because of power failure.
The UPS is used to make up for the short cuts of the power supply. If the UPS arrives at the end of the
battery, it tries to notify the Call Server / CPU to which its USB cable is connected. In the event of a long time
of power supply cut, it is necessary to stop the Call Server with the shutdown command.
Passive Call Server as well as main or stand-by CPU must follow the rules of compatibility meaning that CS-1
CPUs are not compatible
If updating the software (patch or complete version) of a system equipped with PCS, it is necessary to update
the PCS before updating the version of the Central Com Server (constraint related to database compatibility).
If updating the software of PCS, it is necessary to check that this update does not start in the period of
automatic re-synchronization of the database on the PCS (especially if the method used is the scheduled
Remote Download) because this re-synchronization involves an automatic reboot of the PCS.
When SIP set switches on PCS:
It must register again as the Call Server registrar database is not replicated on the PCS.
If it is in dynamic mode, a local DHCP server is required.
In case of CS, the Main and Standby Call Server must not be located in the same rack.
Do not use SLANX4 but an external switch (LANX16-1 or customer switch) in order to be able to
unplug a Call Server without disturbing other elements.
This feature is supported by the following IP equipment:
SIP sets
Alcatel series 8 sets
Alcatel-Lucent 8082 My IC Phone
GD
GA
INTIP
OXE-MS
IOIP
"IP Touch Security Module" : SSM, MSM
Attendant IP Softphone
IP CCAgent Softphone
MIPT sets
IP Dect
Note Notice: in case of migration the ordered server is no more delivered with the software integrated.
If a server is already in an installed OXE version it is possible to migrate to oxe R12.3 (e.g.: a G9 server in
oxe R12.1 wants to migrate to oxe R12.3 This operation will be performed through the inactive partition)
Notice: G.A.S. should be upgraded like the appliance servers where before. When a server is received from
factory, administrators should look for the most advanced OXE version to put at the right level of software
18.8 DECT
Feature ip on xBS is released with following restrictions:
If a base station was already installed on an oxe node & is transported to be installed on another node
of the same network a factory reset has to be done (manual long push on a dedicated button). This
reset factory can be done on any case where the update of the xBS takes too long time.
Dect xBS when more than 253 xBS on the same location (contact Technical Support)
Duration of the SW download for a handset (Step 1): due to the low bandwidth data channel used, it
takes several hours for each handset to download a new SW version.
Campus: in case a set is away from its location/cpu if that main cpu is switch (main to stand-by) &
dect is in communication voice is cut.
SUOTA is only available from OXE R12.3.1 (no backport in earlier releases)
Dect2.4.4HB boards & External Handover cases: see chapter 15.2.4 for firmware compatibilities.
18.9 DIRECTORY
External LDAP Server:
LDAP overflow is available on all sets.
Alcatel-Lucent Premium Deskphones, myIC phone Standart & 40x8/40x9 sets as well as Reflexe/eReflexe have
an "Overflow" softkey.
During a phone book search with LDAP overflow setup, the PCX searches its local phone book the
corresponding entries to the search.
- If the search in the phone book succeeds, only the sets having a "Overflow" softkey can use the
softkey to complete their search in the external LDAP server.
- If the search in the phone book fails, the search overflows towards external LDAP server whatever
the type of set.
The search in the external phone book is a "Begin with" search (the similar entries are not displayed).
The result displays the directory number or if it misses the mobile number (both information are not
displayed). If no number is available, the entry is ignored even it corresponds to the search.
client_ldap was no more available in R8.0.
- In Release 8.0.1, a new client_ldap tool is available. It performs an LDAP search on telnet access.
You don't need any more to give LDAP parameters, such tool uses actual OmniPCX Enterprise
configuration and requires only to specify the Entity Id.
(611)xa006011> client_ldap
Entity of set
54
Entity = 54
0 => Exit
1 => Search by name
2 => Search by initial
3 => Search by name and first name
1
Request Name ...
paris
Request 5 paris
Troubleshooting
You can trace the overflow to external ldap server by phone book process
For the UTF-8 phone book
On OmniPCX Enterprise console launch:
utf8_pbm_tuner output-tty=`tty`
utf8_tuner trace-level=all
For non UTF-8 phone book
On OmniPCX Enterprise console launch:
pbm_tuner output-tty=`tty`
tuner trace-level=all
Note If the UTF-8 field is completed in user data with the same information as Latin name, the search of name in
the directory, using "Call by name", will give a double result (Latin name + UTF-8 name).
From R9.1 (I1.605.31), search in internal Phone Book (Call-by-name search) with several results for
internal numbers and abbreviated numbers display first internal number before Abbreviated number in
case of dual entries for a same Name.
18.10 FSNE
When SRTP is activated on SIP trunk, specific constraints apply to the whole network.
There are only 2 configurations allowed:
1) SRTP is allowed in local node
In that case, all hybrid links in the subnetwork must be non-encrypted.
SRTP offer answer mode is true on this node only.
2) SRTP is allowed in all the network
In that case, all hybrid links in the subnetwork must be encrypted.
SRTP offer answer mode is true on all nodes.
In case of several sub-networks, it applies to all.
No TDM link can be used. No TDM trunk between 2 sub networks can be used.
So be careful when coming from network encryption with SIP in clear mode to SIP trunk with
SRTP. Constraints are stronger.
In Band DTMF is incompatible with SIPTLS-SRTP encryption. In Band should not be configured if SIPTLS-
SRTP encryption is enabled.
All cabinets are or will be compatible with 10/100BaseT. The VH and WM1 cabinets compatible 10/100BaseT
will be available soon with the following references:
Designation Reference
VH (10/100BaseT) Basic Rack 48V 3BA 56191 AN
VH (10/100BaseT) Basic Rack 48V - USA 3BA 56191 UN
Note If the referenced cabinets above are not used, the CPU6 Step2 and CPU7 boards will work at 10 Mbits
maximum.
The telnet client of the board GD/GA, which has been suppressed in Release 9.0, was necessary in particular
to access the maintenance commands relative to the H323 process (telnet from the GD on its H323 port
(4560)). These commands are now available through the ccmonitor command of the GD.
The account root has to be used to enter the console of a NGP board. The account admin exists but doesn’t
allow doing anything.
To reload from scratch a binary in a GD3/GA3/INTIP3 board, just use PC Installer and perform a network boot
of the board: it will automatically reformat its flash and then download the various binary files. The LOLA
mode, used for GD/GD2 boards is no more necessary as the flash reformat is performed automatically. A
reboot of the NGP board is mandatory after the flashing process.
To enter the BIOS of a GD3, GA3 or INTIP3, as for a GD board, the sequence Ctrl-B Ctrl-I has to be done
(rather quickly for NGP).
18.14 SECURITY
Use the tool “securitystatustool” to check the security management of the oxe (xml output). See below the
different topics scanned by that tool (data not expanded)
8088 noe/ Android sets: use the “bugreport” tool as described in Technical communications (TC2347en-Ed04 -
Technical Release Notes For 8088 R301 Smart Deskphone) in case of bug to report to technical report. Result
will be asked.
18.15.2 DECT
In the case of common hardware, DECT can be installed on different Media Gateways, but these
Media Gateways must be necessarily located on different sites due to the interferences this would
generate, the Media Gateways being not synchronized from a DECT point of view. You should not
have overlapping between base stations.
Only frequency number 1, 2, 4, 8 are available for PWT (5 does not work); same as for Crystal
hardware.
DECT Campus.
The DECT Campus feature is not supported with Call Server or Appliance Server driving common hardware or
Crystal Media Gateway.
Due to a bad synchronization of INTOFS board, the DECT Campus is not operational. DECT(s) remain attached
to their preferential node. Thus, in limit of coverage, there is no handover towards the node of better
coverage. In this case, reset INTOFS boards of the PCX after restarting the PCX
No cohabitation of DECT2 and DECT4 with DECT8.
5 digit DECT dialing.
Known restrictions, technical details, evolutions … Refer to technical communication: TC2308 Technical
Release Notes For 8028S, 8058S, 8068S, 8078S Premium Deskphones
Since Android OS Nougat Update some ports historically used by the System are now in Conflict with OS
Nougat reserved ones.
Default port for signaling is 32512, this port is in the range of reserved port in Android 7 (32100 to 32599).
To allow android 7 devices, you must change the configuration of default port (IP-> TSC/IP Parameters ->
UDP port). Must also take this change is the firewall configuration
NOE_TO_NOE_SIP = 40
NOE_SIP_TO_NOE = 41
SIP_REG_TIMEOUT = 42
SIP_REG_REFUSED = 43
BT_DEVICE_RESET = 44
ICTMODULE_STOP = 45
RELOAD_NEW_FONT = 46
BINARY_UPGRADE_COMPLETE = 47
USER_REBOOT_REQUEST = 48
LMMI_NEED_RESET_FLASH = 49
VPN_INIT_FAILED = 50
VPN_CONNECTION_LOSS = 51
VPN_CONNECT_BAD_SUBNET = 52
VPN_RECONNECT_IP_DIFFER = 53
VIRTUAL_ADDON_CONFIG = 54
DTLS_ENABLED = 55
DTLS_DISABLED = 56
The “sip extension” mode (Native SIP Call Controller, also named SEPLOS - SIP End Point Level Of Service in
some technical documents) allows to increase strongly the level of service on a SIP set, compared with the SIP
standard (use of many OmniPCX Enterprise prefixes, etc.). Only the sets mentioned in the SEPLOS "white list"
(refer to the technical documentation TC1108 Native SIP Call Controller: White List) will be supported in
complete SEPLOS mode. This "white list" is likely to be regularly expanded further interoperability tests
performed in the AAPP framework. The sets not listed in the "white list" continue to be supported with the
basic level of service offered by the SIP standard (functioning equivalent to R8.0).
Warning It is mandatory to declare Nokia sets, used in Dual mode with OXE, as well as 4135/8135S IP Conference
Phones, with type "SIP device" (TC2556).
Business SIP sets in "SIP Extension" are mandatory multiline and room sets monoline. These modes are those
available by default and must not be modified for any reason.
Refer to the Feature List for the list of telephonic features available on SIP sets.
18.17 VIRTUALIZATION
18.17.1 CONFIGURATION
Check the virtualization guide (Business Portal) & TC2431 (Virtualization: Configuration of OXE following
releases and ESXi infra version) for more details & provisioning level.
Warning Do not use Flex version 2.1.100.021 if you are using remote dongle on ip. It is not compatible
Note Eegw & OST64 are now gathered into a single virtual machine called OST. They cannot operate both at the
same time in 1 single vm. Selection of either OMS or OST64 is done during installation by S.O.T.
18.18 VOIP
The echo delay can no more be managed. It is set automatically according to the hardware used:
GIP6-GIP6A-MCV8-MCV24 board: the echo delay is limited to 32 ms.
GIP4-1/GIP4-4/MADA-1/MADA-3/Armada board: the echo delay is limited to 128 ms.
Direct RTP H323.
The management of H323 direct RTP on OmniPCX Enterprise must be carefully enabled since all H323
terminals of the installation must be able to reroute the H245 RTP flow called "Empty Terminal Capability Set"
or "Voice Path Replacement".
No direct RTP between SIP set and a H323 terminal.
No direct RTP between H323 terminals with different compression algorithms (for instance case of H323
terminal in G723 or G729 calling a 4645 in G711)
Direct RTP in network.
It is used with IP devices (IP Phones, Alcatel 4980 IP Telephony, GDx, GAx, 4645 voice mail, INTIPx, H323
equipment and H323 Gateways); it allows to establish a direct RTP communication between the 2 IP-devices
over the network in order to optimize the number of compressions/decompressions.
The DPNSS prefix for path replacement must be systematically managed.
The configuration must be homogeneous in the whole network; reboot of the system is mandatory after
activation of this feature.
Direct RTP in network is available with H323 terminals or H323 Gateway if all nodes are in Release 7.0 or
higher.
NGP boards support only the "Direct RTP in network" mode.
In Release 9.1, the Direct RTP mode parameter in "IP / IP Parameters" has been suppressed and the Direct
RTP mode in network activated in all cases: the non Direct RTP mode in network is no more possible. This rule
applies for both new systems and systems upgraded from older releases to release 9.1. The other nodes of
the ABC-F network must be managed accordingly. All the Alcatel-Lucent devices used must support this mode.
Multi-node transit without compression/decompression like in OmniPCX 4400: this optimization is not
implemented in OmniPCX Enterprise; in place, direct RTP in network is provided.
It is not possible to create several IP trunk groups for a GDx/GAx/INTIPx board => use the VPN Call
Limitation feature to limit the number of calls per direction.
18.19 MISCELLANEOUS
Important: It is prohibited to install any other NAOS (RPM packages or pure binary) than those
provided by ALE OXE
Feature "Ensure database consistency" (introduced in R9.1)
This feature is intended for cases where MAO modifications are done (mgr “like” management or user
set modification) while the Stand-By is temporarily not present.
The Double main Call Servers case is specific: MAO messages may be stored in the buffer of both Call
Servers. When the duplication link is back operational, if there are stored messages in the Call Server
Since Android OS Nougat update, some ports historically used by the system are now in conflict with
OS Nougat reserved ones. Default port for signaling is 32512, this port is in the range of reserved
ports in Android 7 (32100 to 32599).
To allow android 7 devices, you must change the configuration of default port (IP-> TSC/IP
Parameters -> UDP port).
You must also take this change in the firewall configuration.
Migration from crystal cpu to appliance/vm: if the migration of rack 0 is not done, check the presence
of the file “AS.dat” under “/usr3/mao”. Delete it if you want to migrate to appliance/vm.
Z sets ringing.
Maximum number of simultaneous ringing sets in a Rack 1U: 6.
Maximum number of simultaneous ringing sets Rack 3U: 20.
In the event where you should use a T1 access and an E1 access on the same system, the two boards
must be on different Media Gateway.
MIPT.
No music played during a music on hold.
Customized ringing melody.
The customized ringing file is limited to 16 melodies.
T0 interface on Media Gateway.
T0 "network mode" is only supported with the BRA board. Refer to the technical communication TC0495 Using
the network mode on T0 accesses of BRA boards on Media Gateway.
Number of mini-messages.
Maximum number of mini-messages is limited to:
32 000 on Appliance Server
Before contacting Alcatel's Business Partner Support Center (ABPSC), make sure that you have consulted:
The Troubleshooting Guides (Diagnostics support guides) where they exist and perform the actions
suggested for your system problem (available on the Business Portal under the heading Customer
Support > Technical Support > Technical Documentation Library.
The Technical Knowledge Center tool to perform a search, get a result, print the article or send it
by email. This is the Alcatel-Lucent Enterprise Customer Care knowledge tool for Alcatel-Lucent
Communications and Network solutions (available on the Business Portal under the heading
Customer Support > Technical Support > Technical Knowledge Center ): Technical Knowledge
Center
Technical support will be provided only in case of a valid InterWorking Report and in the scope of the features
which have been certified. That scope is defined by the InterWorking report via the tests cases which have
been performed, the conditions and the perimeter of the testing as well as the observed limitations. All this
being documented in the IWR. The certification does not verify the functional achievement of the AAPP
member’s application as well as it does not cover load capacity checks, race conditions and generally speaking
any real customer's site conditions.
Any possible issue will require first to be addressed and analyzed by the AAPP member before being escalated
to ALE.
For any request outside the scope of this IWR, ALE offers the “On Demand Diagnostic” service where
assistance will be provided against payment.
The list of fixes can be found in the delivery of the static & dynamic patches:
<dhs3mgr>\<PATCH NAME>readme (text file)
It also shows the name & versions of the components being modified from the previous patch.
The anomaly reports that are fixed have the tags “RA CROXES” or “RA CROXE” followed by the internal ALE
reference & a short description of the reporter.
New components have the tag “New”
CROXES-23715 CROXES-22783 Major endUser_customerSite [Report] : Command "compvisu eqt" aborts with backtrace
Non-replied call is stored on the called set when the call gets
CROXES-23468 CROXES-23326 Major validation_funcManual overflowed and answered
To disable the MWI notification for unanswered internal and
CROXE-15830 CROXES-23326 Minor endUser_customerSite external calls._//00433434//
CROXES-23467 CROXES-23326 Major validation_funcManual Caller Number is updated incorrectly in unanswered call When
OXE Rainbow CCTool failed - can't create lock ..file was not
CROXES-22326 CROXES-22326 Minor endUser_customerSite created.
M4 NRT: White call communication observed during blind
CROXE-14441 CROXE-14441 Major validation_nonRegression transfer call answer via hands-free mode
CROXE-15041 CROXE-15041 Minor software OXE M4 - Code Removal of CROXE-12291
FNSE: INTIP3A don't use DTLS in remote ACT using INTOF
CROXES-22831 CROXES-22831 Minor endUser_customerSite links
R12.3.1: Nulog & Numan field not updated for Consult
CROXE-14836 CROXE-14836 Major validation_funcManual Multilines And Supervised Sets in "Multitool CHECK" command
[Related] : servicability request for IP-xBS synchronization
CROXE-13887 CROXE-13887 Major endUser_prebetaSystem tree splits OXE part
M4:SIP Trunk Recording: UsertoUser not sent in 200OK
CROXE-13226 CROXE-13226 Blocker validation_funcManual network pilot call when network agent is monitored
CROXES-22775 CROXES-22775 Critical endUser_customerSite Voice over IP not working
CROXES-22951 CROXES-22437 Major endUser_customerSite CCD - main_afe KO after upgrade OXE. Catalog.cfg corrupted
No hybrid links was up after upgrade to R12.2, need hotfix in
CROXE-14907 CROXE-12415 Minor endUser_customerSite R12.3 m4.30.18.h//00419680
// Database inconsistencies of table KEYBOARD following
migration to R12.3. Duplicate of CROXES-22954// à migration en
CROXES-23008 CROXES-22954 Critical endUser_customerSite R12.3
CROXES-22769 CROXES-22437 Minor endUser_customerSite Main_afe process can't start after OXE migration
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