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An exclusion clause, excludes or restrict a liability or a legal duty which would otherwise arise.
The most common types of exclusion clauses are those which seek to exclude liability for breach of contract or for
negligence or which seek to limit liability to a specific sum.
Defence or definition?
Exclusion clauses may be seen either:
- as defining the obligations of the parties or
- as a defence to a breach of an obligation. (this is the view adopted by the courts)
There are two main sources of control of exclusion and limitation clauses: Consumer Right Act 2015, and the Unfair
Contract Terms Act 1977.
Consumer Rights Act 2015
Part 2 of the CRA is entitled ‘unfair terms’ and it regulates unfair terms in consumer contracts concluded between a
consumer and a trader.
s. 2 (2) defines a ‘trader’ as a ‘person acting for purposes relating to that person’s trade, business, craft or profession,
whether acting personally or through another person acting in the trader’s name or his behalf’.
s. 2 (3) defines a ‘consumer’ as ‘an individual acting for the purposes that are wholly or mainly outside the individual’s
trade, business, craft or profession’.
Points of significance:
1. The drafting of the original Directive is not a model of clarity
2. Domestic legislation has traditionally been interpreted literally. Instead, the Court of Justice of the European
Union adopts a more purposive approach
3. The role of the CJEU in the interpretation of the Directive. National courts have an obligation to make a
reference to the CJEU if a decision on the correct interpretation of the Directive is needed, and the House of
Lords and Supreme Court have refused to do so.
The identity of the party putting forward the term is important! Where the term is put forward by the consumer it is
unlikely to be unfair. Instead when it is the contract to put forward the term then it may be held to be unfair. In such a
case the contract need to prove the fairness of the term, that the term was brought to the attention of the consumer,
and that the consumer has understood its implications.
A trader must ensure that a written term of a consumer contract, or a consumer notice in writing, is transparent.
If a term in a consumer contract, or a consumer notice, could have different meanings, the meaning that is more
favorable to the consumer is to prevail.
Enforcement
Enforcement of Part 2 of the CRA is not left entirely to the consumer. A number of regulators are given power to
respond to complaints, to investigate them and, in certain circumstances, seek an injunction to restrain the continued
use of unfair terms in consumer contracts. The principal regulator is the Competition and Markets Authority.
Negligence liability
s.1 definition of negligence
S.2(3) even if the party knowingly signed away the right, they are still going to evaluate it under s.2
S. 2(1) provides that liability for death or personal injury resulting from negligence cannot be excluded by reference to
any contract term or notice. Any term or notice trying to do it is void.
S. 2(2) provides that for loss or damage other than death or personal injury, liability may be excluded or limited so far as
the term satisfies the reasonableness test(s.11).
Breach
The Act also regulates clauses which seek to exclude or restrict liability for breach for contact.
Section 3(1) provides that were one party deals on the other’s written standard terms of business, then the other party
cannot exclude or restrict liability for breach of contract, unless the term satisfies the unreasonableness test.
S3(2) says that the party in breach cannot exclude liability for their breach or perform the contract in a substantially
different way.
Sale of goods
s.6 (1A)(a) says that a party cannot remove implied terms from s. 13,14, 15 of the Sales of Goods Act 1979 unless they
are reasonable under s 11.
Reasonableness
S. 11 UCTA
DOES NOT APPLY ON ITS OWN! You always need to look at the context, and other sections (3, 6…)
S.11(1) it has to have been a term that was fair and reasonable to have been included.
S. 11 (2) in determining whether a contract term is reasonable, for S.6 and 7, look at schedule 2 of the Act.
- Schedule 2 a: we can take into account the bargaining power of the parties
- Schedule 2 b: whether the consumer received an inducement to agree to the term
- 2 c: whether the customer knew or ought to have known of the existence of the term
- 2e: where the goods were specifically manufactured for that person