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ACRL Research Planning and Review Committee

Top trends in academic libraries


A review of the trends and issues affecting academic libraries
in higher education

E very other year, the ACRL Research Plan-


ning and Review Committee produces a
document on top trends in academic libraries.
at various stages of the research process.
Institutions providing data-related services
exist along a continuum of light-to-heavy
This year, after numerous discussions and involvement, while funding organizations,
literature reviews, the committee decided academic institutions, researchers, and librar-
upon a unifying theme for current trends: ians continue to struggle towards a shared
deeper collaboration. The committee found vocabulary with commonly understood defi-
examples of either recent library collabora- nitions and to develop strategies to support
tions or current collaborations within higher these new initiatives.
education that we believe could benefit from Universities are rolling out graduate and
library participation. We focus on the follow- certificate programs to prepare profession-
ing large categories within higher education: als for careers related to the analysis and
data, device neutral digital services, evolving manipulation of big data. Programs such
openness in higher education, student suc- as the Institute for Advanced Analytics at
cess initiatives, competency-based learning, North Carolina State University 1 and the
altmetrics, and digital humanities. graduate certificate in data mining offered
by Stanford University2 place new demands
Data on libraries for cross-disciplinary expertise
New initiatives and collaborative opportunities in data collection access, metadata, curation,
Libraries, IT, research administration, and and preservation. For example, the iSchool
grant support will have to collaborate to at Syracuse University3 and the University of
find the expertise necessary to provide data California-Berkeley School of Information4
management support through the research provide specific training for librarians and
process. Analyzing the data needs of re- other information professionals in the use of
searchers across institutional domains may complex data.
require the library to identify and connect
researchers across formal and informal func- Cooperative roles for researchers, repositories,
tional units for sharing, analyzing, and re- and journal publishers
using data. Repositories such as Dryad, which stores
Increased emphasis on open data, data- data associated with specific publications,
plan management, and “big data” research provide discovery and access options for
are creating the impetus for academic institu- researchers to locate data for verification,
tions from colleges to research universities to scrutiny, re-use, and citation in new scholar-
develop and deploy new initiatives, service ly endeavors. FigShare,5 which is discipline
units, and resources to meet scholarly needs and format agnostic, provides free private

C&RL News June 2014 294


and public storage space for data that may search Center reported over 42% of U.S.
not necessarily be associated with publica- adults own a tablet (up 8% from just four
tion and may in fact have been deemed use- months earlier).11
less for the original research project. The Further, the 2013 ECAR study empha-
discovery and re-use of small and large data sized high student expectations for mobile
sets require high-quality metadata and cura- access to materials and the importance of
tion and libraries are uniquely positioned to all things “device” to be neutral,12 while the
provide this expertise.6 Horizon Report, after including tablets on
Journal publishers, such as BioMed Cen- the “one year or less” adoption horizon for
tral7 and PLOS,8 now require authors to make the past two years, has stopped listing them
underlying data for published articles avail- in the most recent 2014 report.13 It is no lon-
able to readers. This will continue to place ger enough for libraries and their partners to
more data in the open domain for sharing design digital services for only desktops or
and will allow data cited in peer-reviewed mobile phones.
publications to be re-used and analyzed more A solution growing in popularity is re-
efficiently. This may create new challenges sponsive design, which facilitates having only
to librarians as issues related to attribution, one website that automatically adapts to the
citation, and unique identifiers will multiply size of a visitor’s screen. Many universities
around data sets, figures, images, etc. and colleges (e.g., Dartmouth University,14
Earlham College,15 and the University of
Partnerships related to discovery and re-use Michigan16) are already moving to responsive
of data design for their web presences, so this trend
Journal publishers and aggregators are also presents an area of opportunity to collaborate
coming under pressure to make their con- with overarching web services departments
tent available for large-scale text mining and and perhaps even take the lead. Library web-
harvesting projects. In February, Elsevier re- sites using responsive design include Grand
moved most barriers to researchers so that Valley State University Libraries,17 University
data could be extracted from a huge number of Toronto’s Library Catalogue,18 Princeton
of articles.9 While this provides new research University Library,19 and University of Ari-
opportunities, it may also bring renewed zona’s Special Collections.20
pressure on library budgets to provide ac- There will also be growing hope for da-
cess to “big” journal packages to support tabase and other platform vendors to offer
these types of data-harvesting investigations. device neutral solutions, as most currently
Web-based tools to manipulate, clean, and only offer mobile sites and/or apps. Breaking
transform data are emerging, as well. Open- this trend is OCLC, who will launch a new
Refine,10 formerly Google Refine, is an open WorldCat Discovery interface (merging World-
source project that will allow researchers to Cat Local and First Search and offering a link
locate, scrub, and connect to data sets and resolver) in 2014 that adjusts to any screen
re-use data for new purposes. Librarians may size.21 Academic librarians must advocate and
find this a useful tool not only in terms of collaborate with vendors for seamless design
assisting researchers, but also for manipulat- that works for all screen sizes.
ing and using data gathered within their own
institutions. Evolving openness in higher
education
Device neutral digital services Open access
The mobile device market expanded and There continue to be significant efforts to
diversified over the last two years with an support and incentivize open access to re-
increasing number of providers and screen search22 and to the benefits of higher educa-
dimensions. In January 2014, the Pew Re- tion more generally.

June 2014 295 C&RL News


Following the National Institutes of Health “supports equity in business models used for
and National Science Foundation mandates scholarly publishing” by committing each
for open access to research, there is further university to “the timely establishment of
emphasis on national legislative and ex- durable mechanisms for underwriting reason-
ecutive activity to promote open access to able publication charges for [open access]
taxpayer-funded research outputs, including articles.”24
data, articles, and educational resources.
For example, the Omnibus Appropria- Open education
tions Bill requires certain agencies to provide In addition to supporting payment or reim-
timely online access to funded articles. In bursement for open access publishing fees,
addition, draft public access policy plans academic libraries are beginning to provide
from the Office of Science, Technology, and financial support for and promotion of open
Policy will be made available in early 2014. educational resources (OERs). Two exam-
Other current, relevant legislation, such as ples are the Oregon State University Librar-
the Fair Access to Science and Technology ies and Press Open Textbook Initiative25 and
Research Act, would “codify” public access the Open Alternative Textbook Initiative at
to federally funded research. This flurry of Kansas State University.26 Other collabora-
activity suggests that there is continued inter- tive publishing funding models are develop-
est in formalizing, funding, and coordinating ing in the area of academic monographs and
public access efforts. imprints, e.g., Knowledge Unlatched, which
Academic libraries and their institutions “depends on many libraries from around the
continue to support open access publishing world sharing the payment of a single Title
through the implementation of institutional- Fee to a publisher, in return for a book be-
wide open access mandates evidenced by ing made available on a Creative Commons
the Coalition of Open Access Policy Institu- license.”27
tions23 and through entering into agreements Other OERs could possibly benefit from
to pay or reimburse open access publisher library participation, massive open online
fees to faculty. The Compact for Open-Access courses (MOOCs), for example, if they be-

Members of the committee


Members of the ACRL Research Planning and instructor at Santa Barbara City College,
and Review Committee: Cheryl Middle- e-mail: eecarey@sbcc.edu; Steven Carrico
ton, chair, is associate university librarian is acquisitions librarian at the University of
for learning engagement at Oregon State Florida, e-mail: stecarr@uflib.ufl.edu; Jeanne
University Libraries & Press, e-mail: cheryl. Davidson is assistant university librarian for
middleton@oregonstate.edu; Wayne Bivens- public services at Portland State University,
Tatum is philosophy and religion librarian e-mail: jeanne.davidson@pdx.edu; Chris
at Princeton University, e-mail: rbivens@ Palazzolo is head of collection manage-
princeton.edu; Beth Blanton-Kent is librar- ment and social sciences librarian and team
ian for physical sciences at the University leader at Emory University, e-mail: cpalazz@
of Virginia, e-mail: blanton@virginia.edu; emory.edu; Barbara Petersohn is liaison to
Heidi Steiner Burkhardt is head of digital the College of Education at the University of
services at Norwich University, e-mail: hm- North Georgia, e-mail: barbara.petersohn@
steiner@gmail.com; Ellen Carey is librarian ung.edu.

C&RL News June 2014 296


come an established norm. There is yet no several states as a trend in higher education
clear direction or timeline for how this will and new models have earned the term “Per-
happen. While an estimated 500 MOOCs are formance Funding 2.0.”29 Numerous initiatives
being offered by more than 100 well-known related to educational access and student
universities, an acceptable, sustainable success, such as Achieving the Dream30 and
business model for their development and its Developmental Education Initiative,31 as
deployment is yet to emerge. Cathy David- well as many others,32 address a national
son notes that online delivery of instruction college completion agenda identified by
requires significant start-up investment and President Barack Obama in 200933 and form
is an ongoing, labor-intensive enterprise. “a growing national movement focused on
Higher education institutions have managed increasing student success and educational
this burden in the past, but have not realized attainment.”34 Many of these initiatives are
monetary gain from it.28 aimed at community colleges, whose students
In this rapidly changing landscape, re- amount to 45% of U.S. undergraduates.35 At
searchers will continue to require support the same time, accrediting bodies continue
and guidance from information professionals to expect colleges and universities as well
in navigating the requirements of open ac- as academic libraries to make the articula-
cess and the development and promotion of tion and measurement of student learning
OERs. In addition, librarians will need to stay outcomes a central part of their programmatic
informed and lead the way in collaborating and departmental assessment activities.
with their institutions, publishers, organiza-
tions, and other academic libraries to develop Libraries, student success, and demonstrat-
new funding mechanisms and incentives to ing value
support faculty involvement in open access The increased focus on outcomes (e.g., stu-
publishing. dent learning, retention, persistence, and
completion) over inputs (e.g., enrollment,)
Student success and the ongoing emphasis on demonstrating
An emphasis on student success outcomes these outcomes, will have an impact on aca-
and educational accountability by states, ac- demic libraries going forward. The academic
crediting bodies, and individual institutions, library’s connection to student success, per-
as well as a shift in some states from public sistence, and retention has already been
higher education funding based on enroll- discussed in the literature.36,37,38,39,40,41,42,43 The
ment to funding based on outcomes, such as culture of increasing accountability for out-
retention and completion, have implications comes will require libraries to find better
for academic libraries. These changes in the ways to document these connections.44
higher education environment necessitate Programs such as ACRL’s Assessment
that libraries engage across the institution to in Action: Academic Libraries and Student
contribute broadly to student success as well Success,45 part of the Value of Academic
as articulate and demonstrate their impact Libraries Initiative,46 are designed to equip
through assessment. more librarians to do that. At the same time,
In some states, formal collaborations collaborations between librarians, other
between librarians and other stakeholders academic support professionals, and faculty
are growing out of this emphasis on student to develop student success initiatives both
success. serve students and provide opportunities to
demonstrate library value.47 Libraries must
Funding, student success initiatives, and also align their missions with institutional
accreditation and state student success missions, and
While performance-based funding is nothing focus resources on those students most in
new, many have identified its resurgence in need of support.

June 2014 297 C&RL News


In California, community college librarians Various models are being used to ac-
are involved in two statewide collaborative complish documentation of student learning.
responses to the increased demands on aca- Some models link competencies with credit
demic institutions to demonstrate their value hours while others explore “direct assess-
and focus on student success, persistence, ment” of student learning that is independent
and retention. The Council of Chief Librar- of student credit hours or other traditional
ians of the California Community Colleges metrics. The University of Wisconsin (UW)
recently developed a three-pronged strategy system, for example, offers the “UW flex-
to achieve its goal to “strengthen the capacity ible option” program52 that is self-paced and
of California community college libraries to based on assessment of the mastery of skills,
support student success through the attain- knowledge, and abilities, regardless of where
ment of information literacy.”48 The strategy the learning takes place. Other models, such
includes the development of more consistent as those at College for America (a subsidiary
ways of teaching and measuring information of Southern New Hampshire University) and
literacy, the gathering and sharing of data Capella University, include options for pro-
documenting librarians’ roles in supporting grams independent of credit hours.53
student learning outcomes on information Alternative options for documenting
literacy, and the formation of a statewide student learning like these require that in-
Information Literacy Advisory Committee. stitutions re-examine the basic measure of
California’s 3CSN (California Community learning they intend to use, including the
Colleges’ Success Network) is an example of core outcomes they want for their graduates.
an effective collaboration between multiple Programs are based on desired program-level
stakeholders, including librarians. 3CSN fos- competencies that may or may not be as-
ters student success by training community sociated with courses and credit hours. The
college faculty and staff to network and process of articulating and defining program
“create communities of practice that will pro- outcomes provides an opportunity for librar-
duce powerful learning and working across ies to collaborate across the institution to fur-
campuses.”49 It encourages collaboration to ther define fundamental information literacy
develop coordinated student support efforts concepts and skills as well as to explore new
between libraries, peer assisted learning models for how students will be assessed in
programs, and noncredit or basic skills level their achievement of these competencies.
programs such as ESL and developmental
English. Altmetrics
The expanding digital environment drives
Competency-based learning changes in the criteria for measuring the
While the concept of awarding college impact of research and scholarship. As the
credit for learning accomplished outside of web matures and the researchers’ works are
the college classroom is not new, national referred to or published on the web, it is
incentives50,51 and state pressures on higher important to have a method for tracking the
education institutions to perform, innovate, impact of their work in these new media.
and reduce costs for students have ignited Altmetrics, short for alternative metrics, is a
renewed interest in developing alternative quickly developing methodology for mea-
models for assessing current and prior learn- suring the impact of scholarly works and
ing. The result is an increased emphasis on research published on the web.54,55,56,57,58 Pro-
competency-based learning that can provide ponents of altmetrics note that article citations
new opportunities for libraries to embed and journal impact factors do not accurately
information literacy and research skills and measure the impact of web-based articles or
strategies into the fabric of institutional cur- the ensuing scholarly communication among
ricula. scientists, scholars, and researchers. Altmet-

C&RL News June 2014 298


rics, then, supplement the traditional means Digital humanities
of measuring scholarly impact and the slower “DH (digital humanities) can be understood
peer-review process.59 as the place where traditional humanities
These new metrics are both a product research methodologies and media/digital
and tool of the web, counting the standard technologies intersect.”66 Academic librar-
social media outlets such as Tweets, Face- ies can play a key role in supporting hu-
book “likes,” and blog posts, as well as web manities faculty in their research by creating
activities, such as bookmarks and downloads.60 partnerships and collaborations and helping
These metrics become increasingly important to connect with other campus units needed
as researchers use web programs to organize to implement and carry out digital humani-
and share articles with colleagues through ties research. With the rise in opportunities
Mendeley, Impact Story, and PLOS, or via to involve undergraduate students in an
article-sharing social network sites such as authentic research experience, academic li-
Academia.edu and ResearchGate. braries can identify and organize resources
Academic libraries have a long-standing and partner with humanities faculty to teach
tradition of collaborating with academic depart- the skills necessary for effective humanities
ments and their research faculty to demonstrate research.
the impact of their scholarship through provid- How are academic libraries preparing to
ing “scalable scholarly filters.” Librarians antici- play a role in digital humanities? Some aca-
pate continuing this role by providing access demic libraries have responded by creating
to, and instruction in, the appropriate use of new positions to support digital scholarship
altmetrics to promote the impact and value of and others are focusing on partnering and
the scholarship produced at their institutions in collaborating with other units at their insti-
the global scholarly community. According to tutions to support this form of scholarship.
a NISO report on altmetrics, the large number To be successful partners and collaborators,
of Google results mentioning both “Libguides” academic librarians need to seek out and be
and “altmetrics” “indicate that libraries are aware of the digital humanities research that
already incorporating altmetrics information scholars at their institution are engaged in.67
into resources for scholarly communication, Examples of successful academic library
impact, and citation management,” but the collaborations with digital humanities centers
report concludes that “the efficacy of these include the Maryland Institute for Technol-
guides remains unknown.”61 ogy in the Humanities at the University of
In 2013, NISO began an ambitious project Maryland-College Park,68 the Scholars’ Lab at
to develop standards and practices for altmet- the University of Virginia,69 and the Digital
rics.62 Whether standardized or not, “ambitious Scholarship Commons at Emory University.70
scholars have been including altmetrics on Not all academic libraries need to establish
their curricula vitae for years.”63 Potentially, centers for digital humanities in order to
altmetrics could have a bearing on the faculty support teaching and research, and before
evaluation and tenure process by providing doing so librarians should carefully consider
review committees supplemental information the culture and environment of their institu-
about the social or interdisciplinary effect re- tions.71
search is having on scholarly communities.64 For those academic libraries exploring
Altmetrics could also potentially affect grant digital humanities and seeking effective ways
writing and the endowment of awards. to support their institutions, the ACRL series
“If researchers can show that their recent “Keeping Up With…” offers a detailed list of
research is generating a lot of interaction in resources and information to consider.72 For
the scholarly community, that information can more information and examples of academic
provide an advantage in this tight funding library partnerships and collaborations, the
environment.”65 Association of Research Libraries (ARL) has

June 2014 299 C&RL News


published an ARL SPEC 326 kit devoted to 12. Eden Dahlstrom, “ECAR Study on
topic of digital humanities.73 Undergraduate Students and Information
Academic libraries are logical partners for Technology 2013,” EDUCASE: Center for
digital humanities collaborations because they Applied Research (September), https://
have already developed the skill sets neces- net.educause.edu/ir/library/pdf/ERS1302
sary to sustain and preserve a digital archive.74 /ERS1302.pdf, p.29.
Through experiences gained creating digital 13. New Media Consortium, “Horizon
repositories, working with faculty to manage Report: 2014 Higher Education Edition,”
federally funded research, and creating meta- www.nmc.org/pdf/2014-nmc-horizon-report
data and organizational schema for unique -he-EN.pdf.
collections and resources, academic libraries 14. http://dartmouth.edu/.
can play a key role by partnering and col- 15. http://www.earlham.edu.
laborating with humanities scholars in digital 16. http://umich.edu/.
humanities projects. 17. http://gvsu.edu/library/.
18. http://search.library.utoronto.ca/index.
Notes 19. http://library.princeton.edu/.
1. Institute for Advanced Analytics, North 20. http://speccoll.library.arizona.edu/.
Carolina State University, http://analytics. 21. http://www.oclc.org/go/en
ncsu.edu/. /worldcat-discovery.html.
2. Data Mining and Applications Graduate 22. ARL-SPARC provides an excellent
Certificate, Stanford University, http://scpd. round up of open access legislation at http://
stanford.edu/. www.sparc.arl.org/advocacy/national. For
3. Certificate in Data Science, iSchool, more information, see http://www.oacom-
Syracuse University, http://ischool.syr.edu pact.org/compact/. As an example, see http://
/future/cas/datascience.aspx. guides.library.umass.edu/oer.
4. Master of Information and Data Sci- 23. http://www.sparc.arl.org/COAPI.
ence, Berkeley School of Information, http:// 24. http://library.duke.edu/research
datascience.berkeley.edu/. /openaccess/cope.
5. FigShare, http://figshare.com/. 25. http://oregonstate.edu/ua/ncs
6. Hollie White, “Examining Scientific /archives/2014/feb/osu-open-textbook
Vocabulary: Mapping Controlled Vocabular- -initiative-aims-reduce-student-costs
ies with Free Text Keywords,” Cataloging -enhance-learning.
& Classification Quarterly 51, no. 6: 655– 26. http://www.geneseo.edu/news
74. _events/geneseo-receives-grant-continue
7. BioMedCentral, http://blogs. -open-suny-textbook-initiative.
biomedcentral.com/bmcblog/2013/08/21 27. http://www.knowledgeunlatched.org
/opening-up-the-data-an-update-to-biomed /about/how-it-works/.
-centrals-copyright-and-license-agreement/. 28. “Advice for Middle-Age Seekers
8. PLOS, www.PLOS.org/update-on-PLOS of MOOCs, Part 2,” The New York Times
-data-policy. (September 11, 2013), http://www.nytimes.
9. Richard Van Noorden, Nature, “Elsevier com/2013/09/11/booming/advice-for-middle
opens its papers to text-mining,” http://www. -age-seekers-of-moocs-part-2.html.
nature.com/news/elsevier-opens-its-papers-to 29. M. M. D’Amico, J. N. Friedel, S. G.
-text-mining-1.14659. Katsinas, and Z. M. Thornton, “Current devel-
10. OpenRefine, http://openrefine.org/. opments in community college performance
11. Pew Research Center, January, 2014, “E- funding,” Community College Journal of
Reading Rises as Device Ownership Jumps,” Research & Practice, 38 (2/3), 231-41.
http://pewinternet.org/Reports/2014/E 30. http://www.achievingthedream.org/.
-Reading-Update.aspx. p.4. 31. http://www.deionline.org/.

C&RL News June 2014 300


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