Professional Documents
Culture Documents
Upgrading Your Resume
Upgrading Your Resume
- What have you achieved in your career? Did you create anything? Implement a new
procedure? Save your company money? Maybe you made them money. Were you
top in sales? The best in recruiting? Promoted frequently? Or asked to lead a
project? A great way to show your achievements is with a bullet point or two at the
beginning or the end of your professional experience. In the exercise files you'll find
an example of how to do this. A caveat to this is that if you don't have enough
achievements to add this to each of the jobs on your resume, you're better off taking
those achievements and moving them into your summary of qualifications. Or, if they
are spectacular enough to warrant their own section, you could add an actual
section labeled achievements, below your summary of qualifications, but above your
professional experience. If you work in sales, this is a far easier job to provide
examples of achievements, and it's expected. But don't just say number one in
sales. While it sounds good, you really should add a time frame and a comparison. So
number one in sales in the western region for the month of August isn't as impressive
as number one in sales across the United States for the first and second quarter of
2015. If you were simply number one in sales for a week among six people on your
team, you might not want to mention it at all. Determine relevance and scale before
making the decision to add it to your resume. So what do you do if you're not in
sales? Administrative assistants always struggle with this. I hear, I don't have any
achievements, I can't make money for the company, my position doesn't affect the
bottom line. Well consider this, if you've ever ordered supplies, sent items via a
courier service, or planned the office holiday party, you've had an opportunity to save
the company money. You might have caught an error in billing that saved the
company a few thousand dollars. You might have sourced a better supply item that
saved money, or if you worked directly for a team that does make money for the
company, then you too have a role in that. I'll even take it one step further and give
you a modified version of a tool I use when I'm working internally with a company
client. I created a way to calculate what I call administrative value, and if you have
difficulty coming up with achievements and quantifying your work, it will help you
express your value and contribution when working in an administrative
capacity. Administrative value works by making the case that you are great at your
job, and by doing your job well you make your team members happy. Happier team
members are more productive at work. They take less sick days, and are more
accurate in their tasks. Happier employees stay longer in their jobs and are more
engaged in their work. Ergo you are effectively increasing the bottom line of your
company by increasing the return on investment an employer makes in the salaries
paid to your team members. Adding an achievement of increased productivity of my
department by 20 percent, or contributed to the 30 percent reduction in turnover
rates within my division, isn't outside of the realm of possibility. The value of
productivity gains and employee engagement, as well as the costs associated with
employee turnover are backed by facts, figures, and lots of studies. And the same
goes for any claims you make on your resume. If you have knowledge of an increase
in productivity, a decrease in turnover, or an increase in profit margins that relates
specifically to the division where you work, you can participate in those positive
outcomes by reviewing the relationship between your role and the results. While the
goal isn't to calculate an exact number, the point of this entire thought process is to
open your mind to areas of achievements you hadn't thought of before, or perhaps
had discounted. Your work has value. It's your job to make that clear to a future
employer. So get started on that list of achievements to make your resume really
stand out from the crowd.