NALCO Water, an Ecolab Company

North America: 1601 West Diehl Road • Naperville, Illinois 60563 • USA
Europe: Richtistrasse 7 • 8304 Wallisellen • Switzerland
THE GROWING CONCERN ABOUT WATERBORNE
Asia Pacific: 2 International Business Park • #02-20 The Strategy Tower 2 • Singapore 609930
Latin America: Av. das Nações Unidas 17.891 • 6° andar • São Paulo • SP • Brazil • CEP 04795-100 PATHOGENS
nalco.ecolab.com
FASTPATH, ENVIROX, NALCO Water and the logo are Trademarks of Ecolab USA Inc.
©2004, 2016 Ecolab USA Inc. All Rights Reserved 5-16 B-629
Setting the Global Standard for Water Safety
Water is necessary for life
everywhere. Including within
your organization’s facilities.
Water is required for
maintaining the building
environment, for enabling
production processes, and
for sustaining the people who
work at, live in, or visit your
premises.
According to the World
Health Organization (WHO),
the worldwide annual
incidence of legionellosis is
estimated to be 70 cases
per million of population,
a figure that translates to
hundreds of thousands of
cases each year. Legionellosis
is considered to be one of the
top three causes of sporadic,
community-acquired
pneumonia, and, with a
mortality rate of 12%, one
of the most deadly.
But the very water and mechanical systems that cool the air, supply the
faucets, fill the pools, or feed the fountains are, by their own nature, Cooling Tower Main Water Supply
sources of contamination. And the water that you depend upon for
everyday activities can harbor pathogens that can stop your
Air Systems
organization dead in its tracks.
Bathrooms
Sprinklers
The Deadly Impact of Legionella
Spa
There is a growing concern about the impact of these pathogens, and
the diseases they spread, most notably from deadly Legionella bacteria
that live and flourish in improperly maintained water systems. Humidifier
Kitchen
Besides the significant toll in human health when Legionella outbreaks Drinking
Fountain
occur, companies involved incur significant financial costs from:
Air Handler
• Production losses
• Impact on morale
• Damage to brand and reputation
Hot
Fountain
• Regulatory fines Water
Storage
• Litigation and increased insurance costs
In fact, governmental agencies and industry regulatory bodies around
the world have been adopting increasingly stringent standards and
Pathogen contamination in your facility
guidelines which hold organizations and facilities managers responsible
for exercising due diligence in addressing this preventable disease. Legionella bacteria has been known to contaminate many types of engineered water systems
including but not limited to…
utility water systems such as cooling water and process water; domestic services such as
showerheads, faucets, and taps; recreational water such as pools, spas and Jacuzzi baths;
decorative water fountains; sprays and misters; sprinklers; humidifiers; vehicle washes; ice
machines; dental water lines.
Training & Certification What You Need to Know
4 Everyone is familiar with risk man-
Our rigorous Pathogen Protection Professional Performance (P ) certification process, which educates our
agement in the traditional areas of
highly skilled technicians in safety, cleaning & disinfection protocols, and customer service, represents the
fire protection, security, and worker
world standard for competence and professionalism on every job.
health and safety. An area that is often
overlooked is water safety. Utility and
centralized water systems can become
Our job is service a significant risk for Legionella
contamination or other waterborne
The NALCO Water/EHS service system is focused on solving customer problems, preventing recurrence and pathogens if the systems are not
enhancing customer satisfaction. When you partner with NALCO Water/EHS for your waterborne pathogen
properly maintained, cleaned and
protection, you acquire a customer resource team that includes Risk Assessors, Environmental Service
disinfected, operated routinely and
Technicians, local sales representatives, your P4 certified service technicians, R&D support and industry in some cases chemically treated for
specialists, all dedicated to helping you implement a best practices solution for your facility. microbial control.
Who is Responsible Care®
Each facility owner or stakeholder
Committed to protecting our world is responsible for the safety of their
facility including water safety. The
The NALCO Water/EHS mission is to create a safer world by spreading the message of the importance of
U.S. Occupational Safety and Health
waterborne pathogen control and by delivering the technology to carry out this task. Our educational Administration (OSHA) already require
efforts include seminars and informational presentations and materials. Our continuing R&D is dedicated to employers and facility owners to
finding better ways to ensure safer, healthier water throughout the world. We believe that we best serve our provide personal protection against
customers by staying committed to a better environment for all the inhabitants of our shared planet. Legionella under the General Duty
Clause of the Occupational Safety and
Health Act. Important publications that
provide guidance and direction for
limiting risk associated with Legionella
in building water systems are:
• ASHRAE Guideline 12, Minimizing the
Risk of Legionellosis Associated with
Building Water Systems, and
• OSHA Technical Manual (OTM),
Section III: Chapter VII: Legionnaires’
Disease
Published standards and guidelines can therefore be used for judging account-
ability. Compliance applies to any facility that uses centralized utility or potable
water systems such as hotels, hospitals, schools, universities, commercial
buildings, industrial, manufacturing, food and beverage, pharma, refineries, etc.
Operating a water system in the absence of a plan increases risk and liability
Global Standard for Water Safety
NALCO Water’s Environmental Hygiene Services (NALCO Water/EHS) group is
dedicated solely to reducing risks associated with pathogenic microorganisms
such as Legionella. No one can guarantee that Legionella will not exist in a water
system, but there are ways to dramatically reduce factors that enable the bacte-
ria to proliferate and spread. We have developed a risk management approach
for evaluating the hazards and developing control strategies that reduce health-
related risks and potential liabilities for water systems on a site-by-site basis.
Five critical qualities make NALCO Water/EHS different from other water treat-
ment or cleaning companies:
• Integrated Solutions – Our experts provide a comprehensive assessment of your
systems and facility to ensure the highest possible level of protection.
• Certified Services – We provide the highest standard of care through an internal
certification process (P4, Pathogen Protection Professional Performance). The P4
process educates our technicians in safety, cleaning & disinfection protocols, and
customer service to ensure a standard of competence and professionalism on
every job.
• Proprietary Technology – We developed breakthrough secondary disinfection
technology for disinfection of domestic water services, and we lead the way in
state of the art cleaning and disinfection methodologies.
• Essential Expertise – Nobody can match our global hands-on practical
experience for Legionella risk management and water safety plans. We have
helped thousands in virtually every type of facility around the world.
• Specialization – This is our business. We are dedicated to the sole mission of
reducing risk associated with waterborne pathogens.
The NALCO Water/EHS Cycle of Safety Devoting worldwide resources to Manage the
The Cycle of Safety provides facility managers with a professional, comprehensive system for Risk of Waterborne Pathogens in Your Facility
management of the risk of waterborne pathogens.

Our exclusive water management system includes four phases to ensure comprehensive treatment. Leading water industry
Each part of the process plays a role in the overall safety of your water. professionals
The NALCO Water/EHS name reflects
1 RISK ASSESSMENT a worldwide capability as the leader
The NALCO Water/EHS Risk Assessment includes a detailed examination of all systems in the facility by an in water hygiene. We are committed
experienced water system expert. This professional analysis establishes the foundation for the development to providing global solutions that
of your individual waterborne pathogen risk management plan.
reduce operating costs, preserve
assets, meet environmental
2 REMEDIATION
requirements and protect the
Effective disinfection goes beyond common cleaning protocol. It requires the specialized training,
technological skill and technical support NALCO Water/EHS provides through their P4 certified cleaning & health and well-being of your
disinfection technicians. personnel.

3 MONITORING & CONTROL

A regular monitoring program ensures continued hygiene quality. The program determines contamination World class R&D
levels and may also include controlled secondary disinfection of domestic and other water systems to
NALCO Water/EHS research and de-
provide ongoing protection against Legionella and other harmful pathogens.
velopment personnel are recognized
as leaders in Legionella research
4 PATHOGEN ANALYSIS and water system technology.
Laboratory testing helps determine the water risk management program best for each individual facility. It We have one of the largest teams
Technology backed by experience
also gives managers continuing assurance about pathogen control and documents responsible handling of NALCO Water/EHS has technology and knowledge acquired through
facility water systems.
of microbiologists in the world and
have become a major global force decades as water treatment leaders. We are the industry’s premier
in understanding and developing group of highly qualified researchers and technicians with academic
responses to the problem of credentials and years of water treatment industry-focused experience.
waterborne pathogens. These
dedicated professionals have made it their life’s work to find answers
P4 Certified Service and provide the data you need to make decisions critical to the
Cleaning & disinfection of cooling efficiency and smooth organization of your facility.
towers and water systems is
dangerous work that requires
extensive training and support.
To assure the effectiveness of our
solutions, and the safety of
everyone’s people and facilities,
NALCO Water/EHS has established
the rigorous Pathogen Protection
Professional Performance certification
program.
Considered as the most extensive
training in the industry, including
specialized protocols for cleaning and
disinfection, safety, and customer
relations, the P4 certification
designates a corps of consummate
professionals. Each of our P4 certified
technicians is fully trained, equipped,
and experienced to provide the level of
service that makes NALCO Water/EHS
the global standard.

4 Pathogen Analysis
The Essential Validation Step
Laboratory testing helps
determine the water risk
management program best for
each individual facility. It also
gives managers continuing
assurance about pathogen
control and documents
responsible handling of facility
water systems.
Legionella testing is essential to
validate control and serves as a
prompt call to action in the event
of a problem.
The NALCO Water/EHS
Difference
NALCO Water FastPath
FastPath was developed by NALCO
Water and offers you the ability to
detect the presence of Legionella
pneumophila serogroup 1 in
25 minutes.
What is it? What is it?
NALCO Water is a world leader in the testing and analysis of water. Our 1 Risk Assessment The foundation of our service portfolio is a Hazard Analysis and Critical
labs are CDC-ELITE and ISO certified. Legionella testing is performed using Control Point Plan (HACCP Plan). Hazard analysis is the first essential
The Essential First Step
the ISO 11731 procedure to ensure accurate and consistent results. NALCO step in reducing risk. This in-depth system review goes beyond opera-
Water also offers a rapid test field test method (FastPath) for the detection The NALCO Water/EHS Risk Assess- tional performance. It addresses each site and system in terms of a
of Legionella pneumophila serogroup (SG1), which can allow for immediate ment includes a detailed examina- comprehensive risk model for pathogenic microorganism proliferation,
response to water conditions. tion of all systems in the facility aerosol dissemination, and identification of population susceptibility.
by an experienced water system A HACCP plan provides a comprehensive document that addresses
expert. This professional analysis overall site risk as well as individual process unit risk or critical control
What does this mean for you? points, and then provides action plans that serve as the framework for
establishes the foundation for the
a site-specific risk management program.
Regular culture testing, which is the “gold” standard gives you assurance development of your individual
about the safety of your water systems. The FastPath test allows for waterborne pathogen risk
quick and easy system checks on a more routine basis. We analyze a
What does this mean for you?
management plan. The HACCP Plan is a working tool, designed for regular review to
predetermined protocol of samples in accordance with your facility’s
individualized HACCP plan, and then consult with you on any necessary document site changes. The approach was designed in accordance
remedial actions. with current recommended practices and guidelines on Legionella
The NALCO Water/EHS control from ASHRAE, OSHA; the Centers for Disease Control and
Prevention (CDC); the Cooling Technology Institute (CTI); and the
Difference
Health and Safety Commission (HSC) in the UK to name a few.
What’s the process? The NALCO Water approach for
Once a Legionella testing program is established, NALCO Water/EHS can Legionella risk reduction was What’s the process?
provide all the necessary training and supplies for testing. We can also
developed in the United Kingdom A complete written HACCP Plan is produced with the following six elements:
turnkey a full service solution. Once samples are collected, labeled and
over 25 years ago making NALCO 1. Members of the HACCP Team
prepared for shipping via overnight express services, the samples are pro-
Water one of the first companies in
cess by our lab upon receipt. The culture test requires two weeks to con- 2. Process Flow Diagrams for the water systems with critical control
the world to provide risk reduction
firm the presence, numbers and type of legionellae. Upon confirmation of points (CCP) identified
test results, an automated report is emailed to you direct and consultation services specifically for Legionella. 3. Hazard Analysis Summaries to outline water process steps,
with a NALCO Water representative is made to assist with interpretation. Our practices are based on many in- potential hazards, and recommended hazard control
dustry best practices and guidelines 4. Monitoring Schedules are established to gauge control of the CCP
from around the world. with established control limits
5. Validation Procedures are established for each CCP
6. Verification Schedules are defined that list all verification activities
and the frequency with which they will be performed

2 Remediation
The Essential Practice for Clean
Systems
Effective disinfection goes beyond
common cleaning protocol. It
requires the specialized training,
technological skill and technical
support NALCO Water/EHS
provides through their P4 certified
cleaning
& disinfection technicians.
The NALCO Water/EHS
Difference
Virtually any water system can
become contaminated with
Legionella which may require
regular remediation to maintain
clean system surfaces. We have
the experience and knowledge to
clean and disinfect many types
of systems including:
• Cooling Towers
• Domestic Distribution Systems
• Domestic Hot and Cold Tanks
• Decorative Fountains
• Fire Water Storage Tanks
• Ice Machines
Professional Services
Our services are performed by P4
trained personnel. Each service job
starts with a Job Safety Analysis
(JSA) to identify safety hazards and
put into place controls to eliminate
the hazards. This ensures that tasks
will be performed effectively and,
most important, with due consid-
eration for the safety of workers,
facility personnel and anyone who
may be exposed to the work.
We have capabilities to perform…
• Emergency Disinfection
• Hyperchlorination
• Thermal Disinfection
• Simple clean and sanitize
What is it? What is it?
While many customers rely on NALCO Water/EHS to provide system 3 Monitoring & Control Once a water system is cleaned of scale and biofilm contamination that
upgrades and design improvements, our Remediation Services especially
The Essential Practice for can harbor Legionella and other harmful pathogens, a regular program
focus on Cleaning & Disinfection. To ensure clean, uncontaminated water,
Water Safety can be implemented to ensure continued protection. The program
you need to have clean, uncontaminated surfaces. This means that sys-
tems must not only be cleaned, they must be disinfected. Disinfection goes A regular monitoring program includes a control process called secondary disinfection, which is the
beyond common cleaning protocol. It requires specialized training, techno- ensures water safety and quality. regular, controlled dosing of domestic and other water systems with
logical skill and technical support. The program determines contami- an EPA approved disinfectant to provide ongoing protection against
nation levels and may also include pathogen contamination.
controlled secondary disinfection
What does this mean for you? of domestic and other water
NALCO Water/EHS provides turnkey cleaning & disinfection solutions that systems to provide ongoing pro- What does this mean for you?
are customized to meet the needs of your facility’s mechanical, operational tection against Legionella
The time and money invested to control waterborne pathogens like
and chemical practices. You no longer need to worry about endangering and other harmful pathogens.
Legionella is lost without the assurance of regular follow-up monitoring
your own personnel or employing small cleaning contractors who do not
of the system including testing for Legionella. Regular monthly service is
have the proper equipment and expertise for this important task.
The NALCO Water/EHS necessary to maintain continuous disinfection of water systems, and
Difference regular testing of Legionella is necessary to validate pathogen control.
The control and elimination of pathogens not only assures personal
What’s the process? NALCO Water/EHS offers solu-
safety, but it keeps water systems operating at maximum efficiency.
Governmental and industry best practice guidance recommends that tions for monitor and control for
domestic water systems depend-
cooling towers be cleaned and disinfected at least twice a year. Your
HACCP will help you determine an optimum schedule for cleaning and ing on the requirements of your
maintenance of this equipment and other water systems. system. The NALCO Water Envi- What’s the process?
rox® technology applies continu- A monitoring and control program requires regular service, system
The mechanics and operation of your system are unique to your facility. ous feed of chlorine dioxide via maintenance and validation. Your professional NALCO Water/EHS service
We understand these processes and their impact on scaling, corrosion and
an electrochemical process to technician will make on-site visits to:
biofilm growth. Combining this expertise with our knowledge of chemical
maintain microbial control. Our
treatments allows us to determine the best treatment protocol to protect • Perform monthly system maintenance
your systems. systems also provide continuous
• Verify system control and dosing
monitoring of disinfectant levels
using NALCO 360 Service. • Update logs and documentation
• Perform Legionella testing
• Remind you of key operational issues
• Become a valuable member of your Water Management Team