PA Citizens Charter PDF

By 2028, a world-class Army that is a source of national pride.
HEADQUARTERS
PHILIPPINE ARMY
OFFICE OF THE ASSISTANT CHIEF OF STAFF FOR
COMMAND AND CONTROL COMMUNICATIONS, AND CYBER SYSTEMS, G6
Fort Andres Bonifacio, Metro Manila
6/C3SOB Service Directive 199-2312-2019
SUBJECT: Posting of Philippine Army Citizen's Charter
TO: Commander, ASR

p 0 st
Attn: AC of S for Operations, G3
1. Reference: Letter from OTIG dated 23 December 2019 with Subject:

same as above.
2. Per above reference, facilitate the posting of Philippine Army Citizen's

Charter and Certificate of Compliance to the PA transparency seal as one of the
requirements for granting PBB FY 2019. (See attached)
3. POC: CPT NEIL R ESPINA (SC) PA - Acting Chief, Command and

Control Communications System Operation Branch, OG6, PA at BONTEX number:
6910 and at mobile number: 0915-357-1477.
4. For appropriate action.
BY COMMAND OF LIEUTENANT GENERAL GAPAY:
MARK EDWIN B MORO

Colonel SC (MNSA) PA
AC of S for C4S, G6, PA
Honor. Patriotism. Duty

2014 2015 2018
PHILIPPINE ARMY
CITIZEN’S CHARTER
2019 (1st Edition)
PHILIPPINE ARMY
CITIZEN’S CHARTER
2019 (1st Edition)
1
I. Mandate
The Philippine Army organizes, trains and equips forces for the conduct of prompt and
sustained operations on land.
II. Vision
By 2028, a world- class Army that is a source of national pride.
III. Mission
To develop, organize, train, equip, support, and sustain Army Forces for the conduct
of prompt and sustained ground operations to accomplish the AFP mission.
IV. Service Pledge
We the officer, enlisted personnel and civilian employees of the Philippine Army,
undertake to uphold:
❖ Honor
❖ Duty, and
❖ Patriotism
We also commit to attend to all applicants or requesting parties who are within the
premises of the agency prior to the end of official working hours and during lunch
break. We therefore, guarantee that our services shall be in accordance with law,
rules and regulations, so help us God.
2
V. List of Service
Headquarters Philippine Army (Central Office)

External Services
Appeal for Re-entry/Re-CAD of Officers............................................................ 6
Appeal for Re-Instatement of former Enlisted Personnel................................... 7
Authentication of Documents............................................................................. 8
Claims for Special Financial Assistance (SFA KIA) –PMS................................ 9
Disposition of Domestic-Related Complaints/Reports....................................... 10
Investigation of other ESPA-Related Complaints/Reports ………...…………... 12
Issuance of Certificate of Bonafide members for active Military Personnel and
Legal Dependents…………………………………………………………………… 14
Issuance of Certificate of Legal Beneficiaries and Bonafide Members
(for Death Claims)…………………………………………………………………… 15
Issuance of JAGO Clearance/Certification........................................................ 16
Issuance of Military, Dependents and Civilian HR ID……………………………. 18
Payment of Special Financial Assistance (SFA)............................................... 20
Philippine Army Pre-entry Exams (AFPSAT, AQE & SWE) ............................. 21
Processing of House and Lot Remuneration (LHR) – PMS.............................. 23
Processing of Survivorship Benefit Claims……………………………………….. 24
Recruitment of PA Officers (OCC and OPC) .................................................... 28
Rendering of Legal Advice…………………………………………………………. 29
Response to Domestic-Related Queries………………………………………….. 30
Internal Services
Appeals Related to PAOSLL……………………………………………………….. 33
Application for Change of AFP Occupational Specialty (AFPOS)……………… 34
Application for Change of Family Name………………………………………….. 35
Application for Command & General Staff Course ……………………………… 35
Application for Leave Abroad……………………………………………………… 37
Application for Local Schooling (Service Course)………………………………. 38
Application for Schooling Abroad………………………………………………… 39
Application for Special Promotion and Confirmation of Rank of PA Enlisted
Personnel……………………………………………………………………………. 40
Application for Readjustment of Ranks of PA Enlisted Personnel……………. 41
Application for Reassignment/assignment of Officers/EP……………………… 42
Application for 22k, NDA Program and other Scholarship Grants……………. 43
Authentication of Orders (Published the Current Year)………………………… 45
Authentication of SOS, Military Leave/Furlough Records and Orders
(Published the previous years) ……………………………………………………. 46
Claims for Special Financial Assistance (SFA WIA) –PMS……………………. 47
Clearing of Accountability………………………………………………………….. 48
Confirmation of Discharge with Complete Disability Discharge (CDD)……….. 49
Confirmation of Honorable Discharge of Enlisted Personnel…………………… 50
Confirmation of Trainee Service for the Purpose of Retirement/ Separation
Benefit Claims …………………………………………………………………………….. 51
Confirmation of Trainee Service for the Purpose of Retirement/ Separation
Consolidation of RPCPPE……………………………………………………….... 52
Extension of Expiration of Term of Enlistment (ETE)…………………………… 52
3
Granting of Cash Advance................................................................................ 53
Foreign Travel................................................................................................ 53
Local Travel.................................................................................................... 55
Maintenance and Other Operating Expense (MOOE).................................... 57
Investigation of other ESPA-Related Complaints/Reports................................. 59
Issuance of Certification of Availability of Funds............................................... 60
Bases Conversion Development Authority (BCDA Fund) .............................. 60
Regular Fund ................................................................................................. 60
Trust Receipts Fund....................................................................................... 60
Issuance of DLO Clearance Certificate…………………………………………… 61
Issuance of General, Special and Letter Orders and Directives issued by PA
and available GHQ orders…………………………………………………………. 62
Issuance of Notice of Transfer of Allocation...................................................... 64

Bases Conversion Development Authority (BCDA Fund) ............................. 64
Trust Receipts Fund...................................................................................... 65
Issuance of OACESPA Clearance.................................................................... 65
Issuance of OAPM Clearance.......................................................................... 69
Issuance of PA Accountability Clearance.......................................................... 71
Issuance of Property Clearance…………………………………………………… 72
Issuance of Statement of Service and Leave Records for active/ retired/
separated/ discharged personnel and Issuance of Certificate of Complete
Active Military Personnel………………………………………………………….. 73
Liquidation of Cash Advance............................................................................ 75
Foreign Travel............................................................................................... 75
Local Travel................................................................................................... 77
Maintenance and Other Operating Expense (MOOE)................................... 78
Processing of Awards and Decorations…………………………………………… 80
Processing of Financial Claims.......................................................................... 81
Alternative Mode of Procurement.................................................................. 81
Clothing Allowance for Civilian HRs............................................................... 84
Combat Pay................................................................................................... 85
Commutation - Military Personnel.................................................................. 87
Flying Duty Pay.............................................................................................. 88
Instructors Duty Pay....................................................................................... 89
Magna Carta for Health Workers................................................................... 91
Parachutist Duty Pay..................................................................................... 92
Payment - Labor and Wages......................................................................... 93
Payment of Utilities........................................................................................ 95
PBB for Retired Personnel............................................................................. 96
Procurement of Supplies from PSDBM with Amendment of APR................. 98
Procurement thru PSDBM............................................................................. 99
Productivity Enhancement Incentive.............................................................. 100
Public Bidding................................................................................................ 102
Reimbursement Hospitalization Expenses.................................................... 105
Reimbursement of Local Travel..................................................................... 106
General Support
Issuance of PAO, GS Clearance....................................................................149
Receipt and Issuance of Supplies and Equipment.........................................150
Storage of Supplies and Equipment................................................................151
4
Headquarters Philippine Army
External Services
5
1. Appeal for Re-entry/Re-CAD of Officers
This process includes the application for Re-entry of Former Officers
Office or Division: APMC

Classification: Complex
Type of Transaction: G2C – Government to Citizen
Who may avail: All Regular PA Officers previously separated from the service
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Statement of Service Office of the Army Adjutant
2. Separation/reversion Order Office of the Army Adjutant
3. Local/Police/NBI Clearance Municipal Office
4. SOI (Authenticated by OAA) Office of the Information Management Br
5. Latest Efficiency Rating (OAR) Previous Unit Assigned
6. AFPSAT Result Army testing Office, APMC
7. PFT Result SSC, IMCOM, PA
8. PSA CRS # 5 PSA Office
9. PAMUs Reinstatement Board OG1, PA
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTION TO BE
TIME RESPONSIBLE
PAID
Submit request/ Receive/ check the
documents to completeness of None 5 mins RAD, APMC
RAD, APMC documents
Deliberation by Secretary,
Philippine Army re- None 1 day PA Re-entry
CAD/Re-entry Board Board
Board Chairman
endorses board None 3 days
resolution to OG1 PA
Recommends
approval of board
None 10 working days G1, PA
resolution and of letter
request to CGPA
Approval/disapproval
None
by CGPA
Endorse request to
J1,AFP for approval of None G1, PA
CSAFP
CSAFP recommends
None J1,AFP
approval to SND
SND recommends
approval to None
Commander-in-chief
Approval of
None
Commander-in-chief
Publish and issue OTAG,
Gets Order None
orders AFP
TOTAL: None 16 Working
Days
6
Service is covered under HPA Letter Directive dated 22 May 2017, Subject; Implementing
Guidelines and Procedures of Re-CAD/Re-Entry of Officers and Reinstatement of Former
Enlisted Personnel in the Philippine Army
2. Appeal for Re-Instatement of former Enlisted Personnel

This process includes the application for reinstatement of former Enlisted
Personnel

Classification: Highly Technical
All Reserve Officers who were previously reverted into inactive
Who may avail:
status due to action of Retention Board/SOT Board
1. Statement of Service Office of the Army Adjutant
2. Separation/reversion Order Office of the Army Adjutant
3. Local/Police/NBI Clearance Municipal Office
4. SOI (Authenticated by OAA) Office of the Info Management Branch
5. Latest Efficiency Rating (OAR) Previous Unit Assigned
6. AFPSAT Result Army testing Office, APMC
9. PAMUs Reinstatement Board OG1, PA
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
Receive/ check the
Proceed to PAB,
completeness of None 5 mins RAD, APMC
APMC
documents
Deliberation of
Board
Philippine Army None 1 day
Secretariat
Retention Board
Board Chairman
resolution to OG1 PA
Recommends
None 10 working days G1, PA
approval to CGPA
None
by CGPA
Forwards approved
DF to OAA for
None 1 day G1,PA
publication and
issuance of orders
Publish and issue
Get Orders None 2 days OAA
orders
TOTAL: None 16 Working
Days
7
Service is covered under HPA Letter Directive dated 22 May 2017, Subject; Implementing
Guidelines and Procedures of Re-CAD/Re-Entry of Officers and Reinstatement of Former
Enlisted Personnel in the Philippine Army
3. Authentication of Documents
Upon request by individuals or personnel, the Office of the Army Judge Advocate
(Admin Branch) authenticates documents that were issued by the Office. The
authenticity of such documents is verified/examined by the NCO.
Office/Branch: Admin Branch, OAJA, PA

Classification: Simple
Type of Transaction: G2C- Government to Citizen
Who may avail: All military, civilian personnel and their beneficiaries.
CHECKLIST OF
WHERE TO SECURE
REQUIREMENTS
Original documents issued by Army Adjutant (PGAB) for Declaration of Beneficiaries and
OAJA and its photocopies Decree of Final Distribution
CLIENT FEES TO BE PROCESSING PERSON
AGENCY ACTION
STEPS PAID TIME RESPONSIBLE
1.Convey 1. Receive the
intent for Client’s ID and give None 3 minutes Record NCO on duty in
authentica the Client Logbook. the Message Center
OAJA, PA
tion and
present
his/her ID
to the
NCO and
sign in the
Client
Logbook
in the
Message
Center.
2. Submit 2. Receive the 35 minutes Record NCO

the documents. Only OAJA, PA
document documents issued
s to the by OAJA will be
NCO on authenticated by
duty in the the Office.
Message 2.1 Verify
Center. authenticity of
documents from
the records/file of
OAJA.
2.2 Stamp the
documents for
8
signature of the
Admin Officer.
2.3 Forward
documents to the
Admin Officer for
signature.
3. Sign the
documents for 4 minutes C, Admin Branch, OAJA,
authentication. PA
4. Record the 3 minutes Record NCO

transaction in the OAJA, PA
logbook and
release the
authenticated
documents to the
3. Sign
client.
Client/Rec
eiving
Logbook
for the
release of
the
clearance
or
certificate.
TOTAL NONE 45 minutes
4. Claims for Special Financial Assistance (SFA for KIA) –PMS

Processes the request of PA Personnel who were Wounded-in-Action and
Dependents of PA Personnel who were killed-in-Action (KIA) in relation to
their for the Special Financial Assistance at the Office of the President.

Type of Transaction: G2C - Government to Citizen
Who may avail: All PA KIA Personnel
1. Spot/Incident Report originally signed
Police Report
by Battalion Commander or his equivalent
2. Certification from Major Service
Adjutant indicating beneficiaries/and or
Division Adjutant
bonafide membership of PA-Original
Copy
3. Authority to deposit- Original copy
Personnel Itself
Photocopy of LBP ATM Card
4.Original Death Certificate Personnel Itself
9
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
Receive and checks
KIA Beneficiaries,
the completeness and
WIA PAMUs None 10 mins Mowel branch
authenticity of
Liaison
documents
Prepares and submit
the recommendations None 3 days Mowel branch
for SFA
Upon approval of
OG1, PA submit
approved None 1 day Mowel branch
recommendations to
ODESFA
Monitoring None Mowel Branch
TOTAL: None 4 working days
Service is covered under SOP Nr 2 GHQ dtd 3 Oct 2017; Subject; Comprehensive Social
Benefit program for AFP battle Casualties and MOA on Comprehensive Social Benefit
Program
5. Disposition of Domestic-Related Complaints/Reports

Domestic cases are complaints filed against Philippine Army (PA) personnel when it
comes to family issues to include, but not limited to: abandonment, non-support, and
insufficient support. These issues are usually handled by OESPA, PAMUs, but in
special cases, by OACESPA.
Office or Division: OACESPA

Who may avail: Legal spouse and dependents of Philippine Army personnel
1. Family documents (1 original copy) Philippine Statistics Authority
2. Dependent ID/Government-Issued HPA/Concerned government agencies
ID
(1 original copy)
3. Notarized Affidavit of Complaint Any law firm/office
(1 original copy)
4. Documentary evidence/s (1 original Complainant
copy for each document/evidence)
FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTION
PAID TIME RESPONSIBLE
1. Complainant 1. The IIB
submits his/her personnel
affidavit- validates the
complaint and completeness of None Ten (10) C, IIB/IIB NCO,
pertinent the documents and minutes OACESPA
documents to encodes the
10
the investigation complaint in the
(IIB) personnel master
list/database of
cases
2. IIB personnel
drafts/prepares/send
s summon to
respondent
personnel for
appearance through
the OESPA,
PAMUs.
- 2 days if None Ten (10) days C, IIB/IIB NCO,

respondent is OACESPA
assigned inside
post
- 7 days if
respondent is
Luzon-based
- 10 days if
respondent is
assigned in Visayas
or Mindanao
3. Investigation
personnel sends
invitation letter to None One (1) day C, IIB/IIB NCO,
the complainant for OACESPA
appearance.
4. Investigation
personnel initiates
settlement/conciliat None Four (4) hours C, IIB/IIB NCO,
ion upon reporting OACESPA
of the parties at
OACESPA.
5. Investigation
personnel
prepares the result
of action
taken/disposition None Twenty (20) C, IIB/IIB NCO,
of the case days OACESPA
(IR/SDF)
5.1 Facilitate its

submission to CG,
PA for approval as
recommended by
ACESPA if
amicably settled.
11
6. If not amicably
settled,
investigation
personnel will
conduct formal None Twenty-seven C, IIB/IIB NCO,
investigation (27) days OACESPA
6.1 Prepares the

result of action
taken/disposition
of the case
(IR/SDF)
6.2 Submit to CG,

PA for approval as
recommended by
ACESPA.
7. Investigation
personnel informs
all concerned on None One (1) day C, IIB/IIB NCO,
the approved final OACESPA
disposition of the
case/complaint.
TOTAL: None 59 days, 4
hours, and 10
minutes
Service is covered under HPA Personnel Directive Nr: 01 dated
26 April 2019 with subject: Implementing Guidelines in the Settlement/Disposition of
Domestic-Related Cases in the Philippine Army
6. Investigation/Disposition of other ESPA complaints/reports

Other ESPA complaints/reports include violations by military and civilian personnel of
RA 6713, RA 3019, RA1379, RA 9262, RA 7877, RA 8353, and Revised Penal Code
Title Seven in relation to Articles of War 94 and Articles of War 95.

Who may avail: All
(1 original copy)
2. Documentary evidence/s Complainant
(1 original copy per evidence)
1. Complainant 1. The IIB
submits his/her personnel
affidavit- validates the
12
complaint and completeness of None Ten (10) C, IIB/IIB NCO,
pertinent the documents and Minutes OACESPA
documents to encodes the
the investigation complaint in the
personnel master
list/database of
cases
2. The IIB
personnel informs Five (5)
the complainant to None C, IIB/IIB NCO,
Minutes
submit lacking OACESPA
documents (if
there are any)
3. IIB personnel
drafts/prepares/send
s summon to
respondent and
other personnel
involved through the
OESPA, PAMUs
None Ten (10) days C, IIB/IIB NCO,
OACESPA
and require them to
submit their
respective counter-
affidavits.
- 2 days if
respondent is
assigned inside
post
- 7 days if
respondent is
Luzon-based
- 10 days if
respondent is
assigned in Visayas
or Mindanao
4. Upon reporting
of respondent and
other personnel
involved in the None 5 days C, IIB/IIB NCO,
case, IIB OACESPA
personnel initiates
the conduct of
investigation
through taking of
the Sworn
Statements.
5. IIB personnel
prepares the
13
investigation report
and the result of
action None 28 days C, IIB/IIB NCO,
taken/disposition OACESPA
of the case
(IR/SDF) for
approval of CG,
PA as
recommended by
ACESPA.
6. Investigation
personnel Informs
all concerned on None 2 days C, IIB/IIB NCO,
the approved final OACESPA
disposition of the
case/complaint.
TOTAL: None Forty-five (45)
days and 15
minutes
Service is covered under HPA Personnel Directive Nr 01 dated 09 March 2016, subject:
Disposition of Administrative Cases and Imposition of Sanctions
7. Issuance of Certification for Bonafide Members for Active

Military Personnel and Legal Dependents
The Certificate of Bonafide Member is one of the requirements to facilitate the

supporting documents for Special Financial Assistance, reimbursement of hospital
expenses, loans, legal beneficiaries of military personnel, dependents and other
stakeholders. This Certification is valid for six (6) months only.
Office or Division: OAA

Active Military Personnel and Dependents/Legal
Who may avail:
Beneficiaries
1. Letter Request Last Unit Assignment
2. Updated Summary of Information (SOI) IMB,OAA, PA
FEES TO PROCESSING PERSON
BE PAID TIME RESPONSIBLE
14
1. Submit the 1. Receive the letter
required request, validate and None 20 minutes Admin NCO,
documentx to the process the data Admin Branch,
Duty Enlisted OAA
Personnel/Admin
NCO at the OAA
lobby.
1. For signature of
Admin Officer. None Ten (10) Chief Admin
minutes Branch, OAA
2.Sign in the 2. Certificate shall be

Customer Log released by the duty None None
Book at OAA Duty EP/ Admin
EP at the OAA lobby
lobby. NCO, Admin
Branch, OAA
TOTAL: None 3o minutes

Service is covered under
8. Issuance of Statement of Service, Military Leave Records and

Certification of Legal Beneficiaries and Bonafide Members (Death
Claims)
This Certificate is issued to declare legal beneficiary/ies of military personnel who died
In-Line-Of-Duty status, thus, have the rights to claim benefits such as:
➢ Survivorship Benefit Claims
➢ Special Financial Assistance (SFA)
➢ House and Lot Remuneration
➢ Other affiliated financial institutions
Military Personnel whose death is considered Not In-Line-Of-Duty may also be
issued with Certification with purposes limited to claim benefits from affiliated financial
institution. Priority shall be given to the bereaved family of those who were Killed-in-
Action upon submission of required documents.

Who may avail: Dependents/Legal Beneficiaries/ Authorized Representatives
1 Complete Military Personnel File (MPF) Records Branch, OAA,PA
2.Letter Request Last Unit Assignment
3.Certificate of Beneficiaries (1 original copy) Last Unit Assignment
4.Casualty Report (1 original copy) Last Unit Assignment
15
5.Death Certificate (1 original copy with Philippine Statistics Office
Official receipt)
6. Duly Notarized Special Power of Attorney Any Law Firm/Office
(for authorized representatives only)
1. Submit the Receive the letter
required request/application None 20 minutes Duty Records
documents to the folder Processing NCO
Duty Records
Processing NCO at
the OAA lobby.
9. Issuance of JAGO Clearance/Certifications

The OAJA Clearance is issued to all active military and civilian personnel needing this
document that states that he/she has no pending case before the General Courts-
Martial. OAJA Certifications are also issued to assess, affirm, confirm or attest in
writing the validity of information or status of individuals or cases.
Type of Transaction: G2G- Government to Government
Who may avail: All active military, civilian personnel
1. Letter request duly endorsed by the Unit of requesting personnel or party
Unit Commander/Chief of Office
addressed to OAJA, PA ATTN:
Admin Branch, OAJA, PA;
2. Discipline Law and Order (DLO)
Clearance Army Adjutant
1. Submit the 1. Receive the letter
letter request request and DLO. None 3 minutes Record NCO on duty
and DLO in the Message
1.1 Log the request Center
Clearance to the
and issue a OAJA, PA
NCO on duty in
receiving copy
the Message containing the name
Center. of the receiver,
his/her designation,
and date and time of
receipt;
1.2 Forward the
request and DLO to
the Admin NCO.
2. Admin NCO 33 minutes Admin NCO

examines the OAJA, PA
16
request and the
requirement.
2.1 Verify the

records on file if the
requesting
personnel has a
pending case before
the PAGCM or not.
• With pending
case – a certificate
will be issued stating
therein that he/she
has a pending case;
• No pending
case – a clearance
will be issued.
2.2 Prepare the

clearance or
certificate with the
Office seal;
2.3 Forward it to
Admin Officer for
his/her signature.
3. C, Admin signs
the clearance or
certificate.
4. Signed 1 minute C, Admin Branch,

clearance/certificate OAJA, PA
will be returned to
the Message Center Record NCO
for release. 3 minutes OAJA, PA
4.1 Issue the

clearance or
certificate to the
client.
4.2 Give
receiving
copy/logbook for
signature.
4.3 Keep copy

for file.
17
2.Sign
Receiving
Copy/Logbook
for the release
of the clearance
or certificate.
TOTAL NONE 40 minutes
10. Issuance of Military, Civilian Human Resource and Dependents

Identification Card (ID)
AFP ID shall be issued to military personnel in the active service, their qualified
dependents and civilian human resources and be used for official transactions as
required. Applications considered as non-appearance will be given a schedule once
the ID is available for release.

Active Military Personnel, Civilian Human Resource, and Legal
Who may avail:
Dependents
Active Officer/Enlisted Personnel
ID Processing Branch Window, OAA
1. Application form duly accomplished
and endorsed by applicant’s Admin
Officer
2. Officer – 1 Authenticated copy of latest OTAG, GHQ

Promotion Order Division/Unit Assignment
EP- Authenticated copy of latest Re-
enlistment Order
3.Old AFP ID to be surrendered Any Law Firm/Office
(if lost, attach Affidavit of Loss)
- 1 orig copy
Dependents:
18
a. Application form duly
accomplished and endorsed by
applicant’s Admin Officer
b. Spouse – Authenticated copy of Philippine Statistics Authority

marriage contract issued by PSA
Children – Authenticated copy of birth

certificate issued by PSA (only below 21
years old are qualified dependents)
Parents – Authenticated copy of marriage

contract and active personnel birth
certificate (for married, age of parents
should be 60 years old and above to be
qualified)
c.Authenticated copy of promotion order OTAG,GHQ/ Division/Unit Assignment

(Officer)/Re-enlistment order (EP)
d.Old AFP ID (if renewal) Any Law Firm/Office

(if lost, attach Affidavit of Loss)
e.Any valid ID Any Government Office
*Civilian HR (Requirements to be Civilian Personnel Office, APMC, PA
processed and endorsed by CPO, APMC
OAA facilitates only the picture taking and
ID printing)

1. Submit duly 1.Receive the None 15 minutes IMB Validation
accomplished required documents NCO
application form and validate the data
at IMB,OAA for
Validation
2. Pay the 2. Receive the Dependents
required fees at payment and issue ID: 15 minutes PCB Processing
the PCB, FCPA Official Receipt PhP45.00 NCO, FCPA
(For dependents
Lost
ID and lost ID
ONLY. If not, ID:PhP90.00
proceed to Step
3.Submit the 3.Receive the

validated required documents None 15 minutes ID Processing
documents to the NCO
and process the data
Duty Enlisted
Personnel/ID (Data Capture)
Processing NCO at For Appearance:
the IDP window.
19
Biometric, picture
taking, thumb mark
and signature
For Non-
appearance:
Cropping of picture,
thumb mark and
signature
4. Print the ID Card ID Processing
None 2 minutes NCO
4.Sign in the 5.ID Card Shall be None 3 minutes ID Processing

Customer Log released at the ID NCO
Book at IDP Processing Branch
Branch Window
TOTAL: PhP135.00 50 minutes
11. Payment of Special Financial Assistance (SFA)
Office or
Disbursement Branch (ASPA)
Division:
Type of
Transaction: G2G – Government to Government
Who may avail: Military Legal Beneficiaries
1. Disbursement Voucher (1 original, 3 Philippine Army Major Units (PAMUs)
photocopies)
2.Statement of Last 12 Months Finance Center Philippine Army (FCPA)
Earnings
3.Spot Report/Progress Report/ Philippine Army Major Units (PAMUs)
Casualty Report
4.Statement of Service Office of the Army Adjutant (OAA)
5.Certification of Dependents from the Office of the Army Adjutant (OAA)
Office of the Army Adjutant(If
applicable)
6.Marriage Certificate (If applicable) Philippine Statistics Authority (PSA)
CLIENT STEPS AGENCY ACTIONS
1. Submit the 1. Receive DV log-in
required and assign control
documents number on the
voucher, verify
correctness of
computation and
20
existence of None 10 minutes Disbursement
chargeability, and Branch
inspect the
completeness of
supporting
documents.
2. Post/Record
obligation to Index
of Payments, None 10 minutes Disbursement
journalize and Branch
review the DV.
3. Check/Verify
availability of funds,
validate purpose
and object code per None 15 minutes Disbursement
obligation vs. nature Branch
of claim, record
obligation number
assigned by MFO,
assigns cash
allocation.
4. Final review,
approval and sign-in None 5 minutes Chief
the DV. Accountant
5. Log-out the DV. None 2 minutes Disbursement
Branch
6. Transmit DV to
PAMU for approval None 20 minutes Disbursement
of payment and pre- Branch
audit.
Total: 1hour
2minutes
12. Philippine Army Pre-entry Exams (AFPSAT, AQE & SWE)

It contains the step by step procedure on how to apply and take the Pre-
entry Exam

Who may avail: Those who want to apply for OCC, OPC & CSC
1. College Transcript of Record (Original) School
2. Diploma (Original) HPA/Concerned government agencies
3. Form 137 (For High School graduate) School
4. NBI Clearance or Police Clearance Municipal Office
5. 2x2 I.D Picture
6. 2 Valid IDs
7. PSA Birth Certificate PSA Office
21
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
Check the
completeness/authen
Register online
ticity of the ARO pers,
or through office None 5 mins
documents and APMC
registration
schedule applicant
for conduct of Exam
Distribute the test
Return on the
booklet and
date of exam
disseminate None
and proceed to
examination
Testing Room
procedures
Administer the
Take the Exam None 2 ½ hrs
examination
ATO Personnel
Check the answer
Submit the through optical
answer sheet to reading machine if None 5 working days
the proctor the examinee
“passed” or “failed”
Get AFPSAT
Issue AFPSAT Result None 5 mins
Result
For OPC and OCC Applicants who qualified for the course
Inform applicants on
Register to take
the schedule of Army None 5 mins
AQE
Qualifying Exam
Distribute the test
Take the AQE booklet and
(Army Qualifying disseminate None 30 mins ATO Personnel
Exam) examination
procedures
Submit answer
sheet of AQE to Check the Exam None 5 mins
the proctor
Inform Applicant of
Get AQE Result the result of his/her None
AQE
Distribute the test 2 hours
booklet and
Take SWE disseminate None
examination ATO Personnel
procedures
Administer the
examination
5 mins
Submit SWE None
answer sheet to Check the Exam
the proctor
22
Service is covered Circular Nr 2 DND GHQ AFP dated 10 April 2015; Subject: AFP
Service Aptitude Test (AFPSAT)
13. Processing of House & Lot Remuneration-Presidential

Management Staff
Processes the request of PA Personnel who are Killed-in-Action (KIA) in
relation to their claim for House and Lot Remuneration. The claim can
either a house and lot or a cash amount for improvement of existing
house.

Classification: High Technical
Who may avail: Dependents of PA KIA Personnel
1. Original Death Certificate PSA Office
2. Recommendation from Unit Comdr Unit Office
3.Spot/Incident Report originally signed
by Battalion Commander or his Police Report
equivalent
4. Mil I.D. and Bonafide Member from
Personnel Itself
Army Adjutant
5. After Encounter Report Police report
6. Marriage Contract/Birth Certificate PSA Offcie
Division Adjutant
Copy
8. Authority to deposit- Original Copy Personnel Itself
9. Photocopy of LBP ATM Card Personnel Itself
PROCESSING PERSON
TIME RESPONSIBLE
KIA Beneficiaries, Receive and checks
PAMUs Liaison the completeness and
None 10 mins Mowel branch
authenticity of
documents
Prepares and submit
the recommendations None 4 hours Mowel branch
for HLR
Upon approval of
OG1, PA submit
recommendations to
AFPREO
23
Program
14. Processing of Survivorship Benefit Claims
Death benefit claims and commutation of unused leave claims due to the declared
legal beneficiaries of deceased military personnel whose death are declared in-line-
of-duty are facilitated and processed by the Pension and Gratuity Assistance Branch
(PGAB). Applications received by PGAB shall be checked as to completeness, validity
and authenticity of the documents/requirements prior to endorsement to various
concerned offices.

Who may avail: Legal Beneficiaries of Deceased Military Personnel
WHERE TO
CHECKLIST OF REQUIREMENTS
SECURE
CAUSE OF DEATH: KILLED-IN-ACTION/DIED ON WOUND,
MURDER/ACCIDENT, SICKNESS
WIDOW/PARENT
PGAB/PGAO
a. Pensioner Update Form (PUF) - 5 copies
b. Application for Death Benefit Claims - 1 original copy,1 photocopy PGAB/PGAO

c. Marriage Contract of Widow/Parents w/ receipt 1 PSA original copy, PSA
10 photo copies
Attach CRS Form # 5 (Advisory on Marriages) w/ receipt - 1 PSA original Law
copy,10 photo copies Firm/Office
Attach affidavit of discrepancy (If any)
d. Birth Certificate of the Deceased w/ receipt -1 PSA original copy, 8 PSA
photocopies Law
If single attach CRS Form # 4 (CENOMAR) w/ receipt -1 PSA Firm/Office
original copy, 8 photocopies
Attach affidavit of discrepancy (If any)
e. Birth Certificate of Children and Wife w/ receipt -1 PSA original PSA
copy, 8 photo copiescopy Law
Attached affidavit of discrepancy (If Any) Firm/Office
f. Affidavit of Widow/Parents (Authenticated) 1 original copy, 7 Law
photocopies Firm/Office
g. JAGO Form 15 (Authenticated) -1 original copy, 7 photocopies PGAB/PGAO
24
h. Death Certificate if either of the Beneficiaries is Deceased-1 PSA PSA
original copy, 8 photocopies Law
Attach affidavit of discrepancy (If any) w/ receipt
i. Photocopy of ATM Savings Account Nr (LBP only) must be cleared Land Bank of
and stenciled -8 photocopies the
Philippines
j. Whole Body Picture, Post Card Size, Picture of Claimant -2 pieces Claimant
ADDITIONAL REQUIREMENTS UNIT

CAUSE OF DEATH: KILLED-IN-ACTION/DIED ON WOUND, /PGAO
a. Death Certificate of the deceased, Register in LCR/PSA w/ receipt PSA
1 original copy, 15 photocopies
b. Spot Report - 1 orig, 4 photocopies UNIT/PGAO
c. Casualty Report - 1 orig, 3 photocopies UNIT/PGAO

d. Statement of Service from Unit -1 orig, 3 authenticated copies UNIT
(Attach one copy of all orders from Call to mil training to last
promotion order only)
e. Leave / Furlough Record from Unit- 1 orig, 1 authenticated copy UNIT
f. Statement of Last Payment 1 orig, 7 authenticated copies Finance
Center,PA
g. Authorization to Deduct 1 orig, 2 photocopies Format-
PGAB
h. Certificate of Beneficiaries from Unit 1 orig, 1 authenticated copy UNIT
FOR KIA/DIED ON WOUND ONLY (I-M) UNIT

i. Division Clearance 1 orig, 7 photocopies
j. After Encounter Report 1 orig, 7 photocopies UNIT
k. Sketch of Encounter 1 orig, 7 photocopies UNIT
l. Task Organization 1 orig, 7 photocopies UNIT
m. Autopsy Report or Post Mortem Certificate of Death, if wounded in Attending

action - 1 orig, 4 photocopies Physician/
Medical
Center
n. Explanation for late filing from Unit & wife/parents if single -1 orig, Claimant
2 photocopies (if submitted Three (3) years and more after death)
CAUSE OF DEATH: MURDER/ACCIDENT, SICKNESS ONLY
i. LOD Board Order
(1) Investigation Report 1 orig3 photocopies UNIT

(2) Creation of the LOD Board 1 orig, 1 photocopy
(3) Sworn Statement of Witness 1 orig, 1 photocopy
25
(4) Minutes of LOD Proceedings 1 orig, 1 photocopy
(5) Report of LOD Proceedings 1 orig, 1 photocopy
j. Explanation for late filing from Unit & wife/parents if single -1 orig, 2 Claimant
photocopy (if submitted Three (3) years and more after death)
ADDITIONAL REQUIREMENTS IF THE DECEASED HAS COMMON

LAW WIFE/CHILDREN
CAUSE OF DEATH: KILLED-IN-ACTION/DIED ON WOUND,

a. Birth Certificate of Children acknowledge by the father w/ receipt - PSA

1 PSA original copy, 8 photocopies
b. Affidavit of Common Law Wife (CLW) (Authenticated) - 1 orig, Law

4 photocopies Firm/Office
c. Affidavit of Two (2) Disinterested Person (Authenticated) - Law

1 orig, 4 photocopies Firm/Office
d. Affidavit of Guardianship of Children (Authenticated) - Law

1 orig, 4 photocopies Firm/Office
e. Photocopy of ATM Savings Account Nr (LBP only) (write your Land bank of
contact number and signature - 8 photocopies the Phils
f. PUF of Guardian & Children w/ signature & thumb mark - Form-

1 orig, 4 photocopies PGAB/PGAO

1. Claimant or Receive the
liaison shall application folder. None 20 minutes Duty PGAB &
submit the Check the Processing NCO
required completeness, validity
documents to the
and authenticity of
Duty PGAB
documents.(claimant
Processing NCO
at the OAA lobby.
shall be informed thru
call regarding the
status of application.)
Draft Battle Casualty
Report, Report of None 15 working days PGAB Processing
Death and Command NCO
Clearance, Request
for SOS, Certificate of
Ben and MLFR/
Prepare DV for Burial
Allowance; Endorse
26
approval for issuance
of posthumous and
commutation of
unused leave order
Secure APAO PGAB Processing
clearance (at APAO), None Two (2) days for NCO
Statement of Last SLP & APAO
Payment (at FCPA), Clearance
Legal Opinion, 15 working days
Declaration of Legal to one (1) month
Beneficiaries and for Legal
Decree of Final Opinion, DLB
Distribution (at OAJA) and DFD
(15 working days) especially if the
claim is
contested
Wait for CG’s Approval
for Posthumous None 15 working days
Retirement/Separation to one (1) month PGAB Processing
of EP & CUL of both NCO
EP & Officers)
(15 working days –one
(1) months
Secure and request None 15 minutes PGAB Processing
from Publication & NCO
distribution Branch,
OAA the published &
authenticated Special
Order for posthumous
and CUL
(Claimant shall be Prepare and Transmit None PGAB Processing
informed thru call to AFP PGMC the One (1) day NCO
once the folder is complete folder of EP (every
received at for processing, Thursday)
AFPPGMC) funding and payment
of monthly pension
and folder of Officers
for approval of
Posthumous
Retirement/Separation
(weekly)
(Claimant shall be Prepare and transmit None Three (3 days) PGAB Processing
informed thru call to FCPA the NCO
once the folder is documents for
received at processing of fund
FCPA) and payment of CUL
(EP & Officer) and
separation claims
(Officer)
27
TOTAL: None Approximately
two (2) months
& 15 working
days
15. Recruitment of PA Officers (OCC and OPC)

A procedure that will be undergone by aspiring applicants who wish to
join the Philippine Army
Who may avail: OCC and OPC qualified applicants
1. Baccalaureate degree School
2. Documentary evidence/s
3. Single without child
4. atleast 5” (both Female and Male)
5.Physically, mentally & psychologically fit Military Hospital
6. 21-29 y/o on the start of the training
7. No Pending Case
8. AFPSAT result (OCC and OPC)
9. Commissioned in the Reserve Force as
2LT not more than 31 yrs old on the date of
CAD (OPC)
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
Register/Submit
Consolidate all the
application to
requirements of None 30 mins ARO Pers
ARO
applicants
Luz/Vis/Min
Conduct of initial
Appear for interview by PA Chief, RAD,
None 1 day
initial interview Officer Selection APMC
Committee
Monitor the conduct of
If Selected:
Physical Medical AGH & RAD,
Physical None 15 working days
Exam in coord with APMC
Medical Exam
AGH
Dir, SSC,
Administer the
Physical ASCOM &
conduct of Physical None 2 hours
Fitness Test Chief, RAD,
Fitness Test
APMC
Final
Appear for final interview/deliberation
None 1 day RAD, OG1
interview of PA Officer
Admission Board
28
If Selected:
Take Turn-over candidates Chief,
None 1 day
Oath/Report to to TRADOC RAD,APMC
TRADOC
TOTAL: None 18 Working Days
Service is covered under Circular No. 2 GHQ AFP dated 22 Aug 2014; Subject
Procurement of Officers in Philippine Army
16. Rendering of Legal Advice

The Legal Officers of the Office renders legal advice to individuals, military or civilian
personnel and/or their beneficiaries who comes to the Office for legal advice in
relation to a particular issue or situation.

G2G – Government to Government
Type of Transaction:
G2C- Government to Citizen
All military, civilian personnel and their
Who may avail:
beneficiaries.
Personal appearance and Visitor’s
Secure Visitor’s Slip in the Message Center
Slip/ID
FEES
AGENCY PROCESSING PERSON
CLIENT STEPS TO BE
ACTION TIME RESPONSIBLE
PAID
1.Present his/her 1. Receive the
ID to the NCO and Client’s ID and None 3 minutes NCO on duty in
sign in his/her give the Client the Message
name and his/her Center
Logbook and
concern in the OAJA, PA
Client Logbook and Visitor’s Slip.
Visitor’s Slip in the
1.2 Refer
Message Center.
the Client to
the Duty
Officer.
2.Give the visitor’s 2. Receive the 55 minutes Duty Officer

slip to the duty visitor’s slip OAJA, PA
Officer for and sign it
signature. after the
Officer has
rendered legal
advice.
3.Receive the Record NCO

3.Give the visitor’s 2 minutes
visitor’s slip OAJA, PA
slip to the NCO in
the Message and give the
Center and sign logbook to the
the logbook. client so
he/she can log
the time.
29
TOTAL NONE 1 hour
17. Response to Domestic-Related Queries

Domestic-related queries are questions asked by the spouses of our military personnel who
are victims of abandonment, non-support, and insufficient support. They usually seek advice
on how to go about their predicament and want to know what will be the procedure should
they decide to pursue a complaint against their spouse.

1. Marriage Certificate (1 original Philippine Statistics Authority
copy)
2. Birth Certificate (1 original copy for Philippine Statistics Authority
each child)
3. Dependent ID/Government- Concerned government agencies
Issued ID (1 original copy)
AGENCY FEES TO BE PROCESSING PERSON
CLIENT STEPS
ACTION PAID TIME RESPONSIBLE
1. The client 1. The
approaches the investigation
IIB, OACESPA personnel gives None 2 minutes C, IIB/IIB NCO,
the OACESPA OACESPA
logbook and
requires the
client to log in
the record book.
2. The client 2. IIB personnel
informs the IIB verifies the
personnel authenticity of None Five (5) Minutes C, IIB/IIB NCO,
regarding her documents OACESPA
concern/problem submitted
and presents
his/her family
documents
3. The client 3. IIB personnel
proceeds at the initiates the None Twenty (20) C, IIB/IIB NCO,
IIB cubicle initial Minutes OACESPA
interview/assess
ment
4. The client 4. The IIB
communicates advises the
his/her queries to client to submit
IIB personnel his/her lacking None 5 minutes C, IIB/IIB NCO,
documents (if OACESPA
there are any)
and to return to
30
OACESPA after
7 working days if
his/her spouse is
assigned in
Luzon;
After 10 working
days if his/her
spouse is
assigned in
Visayas or
Mindanao
5. Client fills-out 5. IIB personnel

the feedback provides the None Eight (8) C, IIB/IIB NCO,
form client a feedback minutes OACESPA
form
TOTAL: None 40 inutes
31
Headquarters Philippine Army
(Central Office)
Internal Services
32
1. Appeals Related to PAOSLL
The PAOSLL Readjustment NCO assist the Secretariat of the PAOSLL
readjustment Board to process the request for appeals of Officers who
have a problem on error pertaining to the seniority or promotions

Type of Transaction: G2G - Government to Government
Who may avail: All active PA Personnel
1. Letter of Appeal from the concerned Personnel Itself
Officer
2. Supporting Documents
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
SLL NCO,
Officers (Regular Check completeness
None 2 hours Promotion Br,
and Reserve) of documents
APMC
Schedule the PA
Officer SLL Board None 1 day
deliberation
Secretary, PA
Convene Board
None 1 day Officer SLL
Deliberation
Board
Sends Board
SLL NCO,
Resolution to OG1,
None 1 day Promotion Br,
PA for approval of
APMC
CGPA
SLL NCO,
Monitoring None Promotion Br,
APMC
If APPROVED, APMC Promotion Br,
will publish readjusted APMC
SLL distribute copies None 2 day
to GHQ and PA major
units/offices
Service is covered under EO 138 & RA 291
33
2. Application for Change of AFP Occupational Specialty (AFPOS)
Change of AFPOS to all officers up to 05 (LTC)

1. Updated SOI Office of Information Management Branch
2. Personnel Action Form Unit Office Assigned
3. Recommendation from Unit Unit Commander
Commander
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
Submit
Receive/check the
documents to
completeness of None 5 mins Career Adviser
loosing Career
documents
Adviser
Philippine Army
Change of AFPOS None 1 day
Board deliberation
Sec, PACAB
Board Chairman
resolution to OG1, PA
G1 recommends
None
approval to CG, PA 10 working
Approval/disapproval None days G1, PA
if approved: Forwards
approved SDF to OAA
None
for publication of
orders
if disapproved:
Requesting person is
None CG, PA
notified why request
was denied
Publish and issue
Gets order None 2 days G1, PA
orders
TOTAL: None 16 working
days
Service is covered under SOP # 04, HPA Amended Change of Armed Forces of the
Philippines Occupational Specialty (AFPOS)
34
3. Application for Change Family Name & Civil Status
Process request of PA Personnel for the Issuance of Orders allowing
Changes in their name and Civil Status in all AFP records.

Who may avail: All active PA female Officers & EP
1. Request duly signed by Unit
Unit Office
Commander
2. Personnel Action Form Unit Office
3. Approved Request Permission to
Unit Office
marry
4. Marriage Contract-PSO PSA Office
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
Submit Check for the
documents to completeness of None 15 mins Mowel branch
MOWEL Branch documents
Received the
documents from None 5 mins
Admin APMC
Prepares and submit
recommendation for
None 1 day Mowel branch
chance of Family
name and civil status
Forward approved
recommendation to None 1 day
OJ1, GHQ
Monitoring None
Service is covered under AFP Personnel Directive Nr 03 dtd 20 August 2008.
4. Application for Command & General Staff Course

Processes application of Officers to be recommended to undergo
Command & General Staff Course

Type of Transaction:G2C - Government to Citizen
PA Active Officers with at least a rank of MAJOR (O-4) with a
Who may avail: minimum five (5) years remaining in the service reckoned from
the date of the CGSC completion
1. PME from AGH Military Hospital
35
2. PFT from SSC, IMCOM SSC, IMCOM PA
3. Army Qualifying Exam administered by
ALDEC, TRADOC School
ALDEC, TRADOC
4. OAR from last three (3) Commander Unit Office
5. Updated SOI (8 copies) Office of the Information Management
Branch
6. Unit G2 Clearance Office of the Army Adjutant
7. Personal History Statement
Personnel Itself
(handwritten/no photocopy)
8. DLO, PA Clearance Office of the Army Adjutant
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
Deliberate proposed
candidates (After
receiving Training None 1 day ETB/CAD
Directive from OG8,
PA)
Send Radio message
to candidates for None 1 day ETB
processing
Submit pertinent Check completeness
None 5 mins ETB
documents of documents
Army Qualifying
Administer the AQE None 1 day SOS, TRADOC
Exam
Administer the
PFT None 3 hours SSC, ASCOM
conduct of PFT
Administer the
Medical/Physical conduct of
None 5 working days AGH
Exam Medical/Physical
Exam
Conduct of Screening
None 1 day ETB
Committee
Approval/Disapproval None
Conduct Deliberation
for the final list to
undergo the
AFPCGSC Screening None 1 day ETB/OG1
Process to be
forwarded to OJ1,
GHQ
General English
Administer the Exam None 1 day AFPCGSC
Test
Nuero Exam Administer the Exam None 1 week AFPMC
Administer the
Oral Interview None 1 day AFPCGSC
interview
Request of issuance
Training Proper of temporary duty to None 1 day ETB/OG1
AFPCGSC
36
days
Service is covered under SOP Nr 12 HPA dtd 29 July 2009; Subject Screening and
Selection of Officers for Admission to Command & General Staff Course (CGSC)
5. Application for Leave Abroad

Process request of PA Personnel for the Issuance of Orders allowing them
to spend their leave outside the country

1. Accomplished Personnel Action Form Unit Office
2. Updated Leave Record Office of the Army Adjutant
3. Certification that the applicant will not
request for separation/reversion while on
Unit Office
abroad (signed by the requesting party
and administered by admin Officer
4. Affidavit that the applicant has enough
fund to support his/her travel abroad
Unit Office
(signed by the requesting party and
administered by admin Officer)
5. DLO & G2, PA Clearance Office of the Army Adjutant
6. Photocopy of VISA & Passport Personnel Itself
6. Accident & Health Insurance Hospital
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
Submit Check for the
documents to completeness of None 15 mins Mowel branch
MOWEL Branch documents
Received the
documents from None 5 mins
Admin APMC
Prepares and submit
recommendation for
None 3 hrs Mowel branch
Application of leave
abroad
Monitoring None
TOTAL: None 1 working day
Service is covered under policies and directives (AFPRG 131-272 GHQ AFP dtd 10
March 2000
37
6. Application for Local Schooling (Service Course)
Processes applications of PA Personnel to undergo local schooling for
career and Specialization Courses

1. Unit/Chief of Office Recommendation Unit Office
2. Updated SOI Office of the Army Adjutant
3. PFT result SSC, IMCOM PA
4. Medical Certificate (Military Hospital) Military Hospital
5. Clearances (DLO,PA, G2,PA, Office of the Army Adjutant
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
PAMU G1 will
Consolidate 10 working
submit list of None CAD/ ETB
recommended list days
recommendees
Publication &
dissemination of
None 1 day ETB
Training Directive from
OG8, PA
Send rad msg to
PAMUs re initial list of None 1 day ETB
students
Request
deferment/ Deliberate request None 3 days CAD & ETB
replacement
Approval or Career Mgmt
None 1 day
Disapproval Committee
Send rad Msg re Final
None 1 day ETB
List of Students
Report to the
respective
None 1 day
Training Schools
& ATG
Issuance of A/U Order
of students to None 1 day ETB
TRADOC
Training Proper None
TOTAL: None None
Service is covered under Training Directive per Training Cycle by OG8, PA
38
7. Application for Schooling Abroad
Processes applications of PA Personnel to Undergo Foreign Training on
countries with Invitation for Foreign Courses.

Classification: High Technical
All active PA personnel who have served a minimum continuous
commissioned/enlisted military service of three (3) years, except
for officers from the Technical and Administrative Services, and
Who may avail:
officers recommended for foreign Basic Career Courses and
highly Technical Courses, or with at least 5 yrs remaining in
active service
2. OARs from three (3) latest
Unit Office
Commanders
3. Latest PFT result SSC, IMCOM PA
4. Updated SOI Office of the Information Management
Branch
5. Command Clearance G2, PA
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
Publication of foreign
None 1 day ETB
courses
Checks completeness
Submit docs None 5 mins ETB
of documents
Request PA
Schooling Board to Chief, ETB,
None 1 day
convene for APMC
deliberation
Notify concerned
If Selected:
personnel and require FTS NCO, ETB,
Sign Training None
him/her to sign APMC
Contract 1 day
training contact
Submit Notarized Receive Training FTS NCO, ETB,
None
Training Contract Contract APMC
APMC recommends
A/U to HHSG,PA of Chief, ETB,
None
concerned personnel APMC
to OG1,PA 5 working days
Secure a copy of
Publish and issues
A/U order from None OAA
orders
OAA
Secure course Provide requirement
None 1 week OG8
requirements checklist
39
Course
Training Proper None
duration
days
Service is covered under Circular Nr 5 HPA dtd 05 Nov 10; Subject: Selection of AFP
Military Personnel for Foreign Training and Utilization of the Graduates
8. Application for Special Promotion and Confirmation of Rank

of PA Enlisted Personnel
Deliberate all candidates for Special Promotion as recommended by Unit
Promotion Boards.

All active EP recommended by PAMU Comdrs for Special
Who may avail:
Promotion
1. Recommendation from PAMU Cmdr
UPAMU/PA Offices
(MP/PP/AP/OSP/PFP)
2. After Encounter report with Task
Unit Offcie
Organization (MP/PP/AP/PFP)
3. Latest Permanent Promotion Orders
Office of the Army Adjutant
(MP/PP/AP/OSP/PFP)
4. PTIS from certification for G2, PA (for
FSSU, ASCOM, PA
Neutralized Personalities) (MP)
5. Career Course (MP/AP/OSP/PFP) Training School
6. DLO, PA Clearance
Records Branch, OAA
(MP/AP/AP/OSP/PFP)
7. Death Certificate (PP) Unit Office
8. Updated SOI from IMB, OAA
(MP/AP/OSP/PFP)
9. G2, PA Clearance (MP) G2, PA
10. ½ Time-in-Grade (MP/AP/OSP/PFP) Unit Office
11. Personal Action Form (AP) Unit Office
12. PSA Birth Certificate (AP) Unit Office
13. ETE/Extension (AP) Division Adjutant/ OAA
14. PER (AP) Unit Office
15. SOS from Adjutant (AP) Office of the Army Adjutant
16. Original Diploma/transcript of Records
EP/ Unit
(OSP)
17. Certificate from PRC indicating “Only
Once” or “First Take” (OSP) or Cert from
PRC Office/ School Office
school registrar (for graduates of Masters
and Doctorate of Law)
18. Demotion Order (PFP) OAA
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
40
Check completeness
Submit pertinent
of documents; Promotion Br,
documents to EP None 15 mins
Determine if request APMC
Promo “C”
is valid;
Prepares the
Secretary, PA
Schedule for Board None 30 min
EPPB “C”
deliberation
Conduct of board Promotion Br,
None 1 days
deliberation APMC
Send STL to OG1, PA Promotion Br,
None 1 day
(Board Resolution) G1, PA
Monitoring None
This service is covered under HPA IGRR dated 2015
9. Application for Readjustment of Ranks of PA Enlisted Personnel

Deliberate all candidates for Reenlistment or Reversion of Ranks

1. Recommendation from Unit
Unit Office
Commander
2. Latest permanent promotion Office of the Army Adjutant
3. Temporary promotion order Office of the Army Adjutant
4. Declaration of graduate Training School
5. Profex Result Office of the Army Adjutant
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
Check completeness
PA Enlisted of documents; Promotion Br,
None 15 mins
Personnel Determine validity of APMC
request;
Prepares the schedule Secretary, PA
None 30 mins
for board EPPB “C”
None 1 day
deliberation EPRRRB
Send to OG1, PA the Promotion Br,
None
approved resolution G1, PA
1 day
Promotion Br,
Monitoring None
G1, PA
This service is covered under HPA IGRR dated 2015
41
10. Application for reassignment/assignment of PA Officers/EP
Facilitate the placement of Philippine Army Personnel to Philippine Army
major Units based on organizational needs and career path of Philippine
Army Personnel.

1. Accommodation from the projected
Unit to be assigned
unit
2. Availability for transfer (PAF 110)
Unit Office assigned
signed by Current
3. Commander, PAMU Unit projected to be assigned
4. If no Accommodation and Availability
for Transfer are submitted by the
requesting party , APMC will send APMC, PA
messages to request for comment from
gaining and losing units
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
Submit Receive his/her
Concerned
documents to documents and other None 15 mins
Career Adviser
CAD/EPCAD reference
Advise the
concerned
EP/Officer re the
procedure of Career
reassignment then None 1 day Adviser/Plmt
prepares STL/radio Br APMC
message to be
approved by Director,
APMC
With PAF110 signed
by current
Commander,
PAMU/Accommodatio
None 2 days Plmt Br, APMC
n:
Make STL to be
signed by Director
APMC
With PAF110 signed
by current
10 working
Commander, None
days
PAMU/Accommodati
on:
42
- Send radio
message requesting
for comment of
losing & gaining
units
Send STL to G1, PA
for the approval of
reassignment of EP
Chief, Plmt Br ,
& referral to CSPA None 1 day
APMC
and VCPA for the
reassignment
Officers
Approval of
reassignment (G1
for EP, CSPA for O1 None 2 days OG1,PA
to O3 and VCPA for
O4 to O5)
If Approved:
Forward approved
STL/DF to APMC for
recording and OAA
for issuance of
Orders/Send rad
msg to concerned
None 1 day OG1, PA
units
If Disapproved:
Communication is
returned to APMC
and concerned
person/unit is
informed
Get Orders from
Publish/issue orders None 2 days OAA
OAA
TOTAL: None None
Service is covered under HPA Directive: Rotation of Philippine Army Personnel and the
Disposition of Personnel and PA TOE S- 2018
11. Application for 22k, NDA Program and other Scholarship Grants
Processes application of Officers to undergo Masteral Course under the
22K, NDA Program and other Scholarship Grants
Office or Division:
APMC
Type of Transaction:
G2G - Government to Government
All Active PA Officers who have served 5 yrs continuous active
commissioned service and must have at least 5 yrs remaining in
Who may avail:
the active service reckoned from the date of
completion of the course
43
2. OARs from three (3) latest
Unit Office
Commanders
3. Latest PFT result SSC, IMCOM PA
4. Unit Security Clearance G2,PA
5. Transcript of Records School
6. Course Curriculum School
7. Certificate from school that he/she will
be accepted and will finish the course in School
two (2) years
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
Publication of
None 1 day ETB
approved courses
Check completeness
Submit docs None 5 mins ETB
of documents
Request PA
Schooling Board to Chief, ETB,
None
convene for APMC
deliberation 1 day
Notify concerned
If selected:
personnel and require
Sign Training FTS NCO, ETB,
him/her to sign None
Contract/School APMC
training contact/ settle
acceptance
school acceptance
Submit
Notarized Receive Training FTS NCO,
None
Training Contract ETB, APMC
Contract
APMC recommends
issuance of A/U order
of concerned Chief, ETB,
None 5 working days
personnel to HHSBn APMC
of the nearest PAMU
to his school
Approval/disapproval Chief,
of A/U of concerned Placement Br,
personnel by OG1,PA OG1
TOTAL: None 7 working days OAA
Service is covered under Circular Nr 3 HPA dtd 16 Jul 2012; Subject: Guidelines, policies
and Procedures in the Selection of PA Officers to undertake 22K NDA Program and other
similar grants and Utilization of Graduates
44
12. Authentication of Orders (Published the Current Year)
The authentication of orders is done to certify that the document is a true copy from
the original orders/documents to support applications for different transactions or
claims.
Active/Retired/Discharged/separated Military Personnel,
Who may avail: Civilian Human resources and Dependents/Legal
Beneficiaries
1. Letter Request/Request Form Unit/Office, Customer/PDBr Window, OAA
1. Photocopies of Orders) Customer

1. Submit the 1. Receive the
required documents and check PDrBranch
documents to the completeness None Five (5) minutes Processing
Duty EP at the NCO, OAA
Publication &
Distribution Branch
window or fill out
the request form
and attach the
stamped
photocopies of
orders
2. For signature of
Chief Publication & None Chief
Distribution Branch, Eight (8) Publication &
OAA minutes Distribution
Branch, OAA
2.Sign in the 3. Authenticated

Customer Log orders shall be None Two (2) minutes
Book at OAA Duty EP/ PDr
released by the duty
lobby. Branch, OAA
EP at the Branch
window
TOTAL: None 15 Minutes
45
13. Authentication of Statement of service, Leave Records and
Orders Published the Previous Years
The authentication of documents is done to certify that the document is a true copy
from the original orders/documents to support applications for different transactions or
claims.
Office or Division: Records Branch, OAA
Who may avail:
Active/Retired/Discharged/separated Military Personnel, Civilian
Human resources and Dependents/Legal Beneficiaries
1. Letter Request/Request Form Unit/Office, Customer/OAA lobby
2. Original copy of signed SOS and Leave Customer
Records
3.Photocopies of signed SOS and Leave Customer
Records
4.Phocopies of orders published the previous Customer
years
1. Submit the 1. Receive the
required documents and check Records
documents to the completeness None ten (10) minutes Processing
Duty EP/Records NCO, OAA
Processing NCO at
the OAA lobby or
fill out the request
form and attach the
stamped
photocopies
2.For signature of
Chief Records, OAA None 50 minutes Chief Records
Branch, OAA
2.Sign in the 3.Authenticated

Customer Log orders/SOS/Leave None Two (2) minutes
Book at OAA Duty EP, Records
Records shall be
lobby. Branch, OAA
released by the duty
EP at the OAA Lobby
TOTAL: None 15 Minutes
46
14. Claims for Special Financial Assistance (SFA for WIA) –PMS
Processes the request of PA Personnel who were Wounded-in-Action and
Dependents of PA Personnel who were killed-in-Action (KIA) in relation to
their for the Special Financial Assistance at the Office of the President.

Who may avail: All PA WIA Personnel
1. Medical Certificate from Major Service
Military Hospital
Surgeon (Major or Minor)-Original Copy
2. Spot/Incident Report originally signed
Police Report
by Battalion Commander or his equivalent
Division Adjutant
Copy
4. Authority to deposit- Original Copy Personnel Itself
5. Photocopy of LBP ATM Card Personnel Itself
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
Receive and checks
KIA Beneficiaries,
the completeness and
WIA PAMUs None 10 mins Mowel branch
authenticity of
Liaison
documents
Prepares and submit
the recommendations None 3 days Mowel branch
for SFA
Upon approval of
OG1, PA submit
recommendations to
ODESFA
Program
47
15. Clearing of Accountability
Military personnel who plans to retire or is currently processing their retirement shall clear
their existing accountabilities in order to avail their claims.
Office or Division: APAO

Who may avail: Military Personnel of Philippine Army
1. Notice of Loss Client/ Responsible Supply Officer
2. Affidavit of Loss Law firm
3. Comment & Recommendation of
Agency Head Head of the Unit
4. PNP Blotter Police Station
Unit assignment of the client/ Office of the
5. Investigation/ Incident Report
Army Provost Marshall
6. Affidavit of 2 Disinterested Person Law Firm
7. Property Acknowledgment Receipt
Client
(PAR)
8. Report of Survey Unit assignment of the client
9. Request for Relief of Accountability Client/ Responsible Supply Officer
10. Certificate from Accounting Accounting Service Philippine Army
11. Explanation of Cause of Delay Client/ Responsible Supply Officer
Unit assignment of the client/ OG1, PA/
12. Order of Survey Board
Division Adjutant
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
1. Client must 1. The concerned
submit a persons must
notification and validate the
other pertinent documents None 1 day COA
documents to submitted by the Representative/
COA, FPAO/ client. FPAO or APAO/
APAO and the Unit
Unit Commander
Commander
2. Client must 2. When the
process the necessary
other necessary documents are
documents complete, the Chief
within 30 days APAO shall endorse None 1 day
upon it to COA Chief APAO
submission of
notification.
3. After the
endorsement, the
48
client may wait for None 30 days COA
the release of COA Representative
Resolution
TOTAL: None 32 days
Service is covered under COA Memorandum Nr 92-751 dated
24 February 1992 with subject: Request for Relief from Accountability
16. Confirmation of Discharge with Complete Disability Discharge

(CDD)
This service aims to process pertaining to confirmation of Discharge with
complete Disability Discharge

1. Certificate of CDD Military Hospital
2. Worksheet duly signed by the
VLUNA AFP
Surgeon General
Submit Receive/ Check the
RAD, APMC documents
Make STL to be
Chief, RAD,
signed by Director, None 2 days
APMC
APMC
Sends STL to OG1,
None 1 day Director, APMC
PA for approval
Approved or
None 5 days
Disapproved
if approved:
Forward approved
communication to
OAA for issuance
of orders
if disapproved: None 1 day G1, PA
Notify concerned
personnel why
his/her request
was not
considered
Issue/publish
Gets Order None 2 days OAA/OTAG
Orders
days
49
Service is covered under DND Circular Number 02 Dated 22 February 2019; Subject
Implementing Guidelines, Rules and Regulations on Attrition System in the Armed Forces
of the Philippines.
17. Confirmation of Honorable Discharge of Enlisted Personnel

This service aims to process pertaining the confirmation of honorable
discharge of Enlisted Personnel

Who may avail: PA EP honorably discharged by PAMUs
1.Letter Request from Commander PAMUs
2. Discharge order from Mother Unit Former Unit Assigned
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
Attrition NCO,
documents to completeness of None 5 mins
RAD, APMC
RAD, APMC documents
Make STL to be signed Chief, RAD,
None 2 days
by Director, APMC APMC
CO, APMC &
Sends STL to OG1 None
RAD
Recommends 10 working
None G1,PA
approval to CGPA days
Approval/Disapproval
None CGPA
by CGPA
G1 forwards approved
DF to OAA for
None 3 Days G1,PA
publication and
issuance of order
Publish and issue
Gets Order None OAA
orders
days
Service is covered under Cir Nr 17 GHQ AFP dtd 02 Oct 87; Subject: Administrative
Discharge Prior to Expiration of Term of Enlistment
50
18. Confirmation of Trainee Service for the Purpose of Retirement/
Separation Benefit Claims
This service aims to process pertaining to confirmation of trainee service
for the purpose of retirement separation benefit claims
Office or
APMC
Division:
Type of
Transaction:
PA Active EP who lacks of Call to Military Training Order or
Who may avail:
Termination of Trainee Svc Order
CHECKLIST OF
WHERE TO SECURE
REQUIREMENTS
1. Letter Request form Unit
Unit
Commander
2. Training Service Orders Office of the Army Adjutant
CLIENT FEES TO PROCESSING PERSON
AGENCY ACTION
STEPS BE PAID TIME RESPONSIBLE
Submit
Receive/ Check the
documents Attrition NCO,
completeness of None 5 mins
to RAD, RAD, APMC
documents
APMC
Make STL to be
Chief, RAD,
signed by Director, None
APMC
APMC 2 days
Director, APMC
Sends STL to OG1 None
& RAD
Recommends
None G1,PA
approval to CGPA 10 working
Approval/Disapproval days
None CG PA
by CGPA
G1 forwards
approved DF to OAA
None G1,PA
for publication and
3 Days
issuance of order
Publish and issue
Gets Order None OAA
orders
days
Service is covered under HPA Letter Directive dtd 26 June 2015; subject
Implementing guidelines in the Recruitment of Candidate Soldier in the Philippine
Army.
51
19. Consolidation of Report on the Physical Count of Property Plant
& Equipment (RPCPPE)
Reports on the Annual Physical Count of Property Plant and Equipment and
Inventories from all Philippine Army units shall be consolidated for documentation and
submission to OG4, PA.

Who may avail: Field Property Accountability Offices PA Wide
1. Report on the Physical Count of Property
Plant and Equipment (RPCPPE)
Philippine Army Units
2. Report on the Physical Count of
Inventories (RPCI)
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
1. Field Property 1. The Inventory
Accountability Officer/ NCO in
Offices PA Wide charge will encode
will submit the and prepare the None 1 week
RPCPPE and RPCPPE and RPCI
RPCI from the Recaps.
different units in Inventory
their respective Officer/ NCO
AOR
2. The Inventory
Officer/ NCO in 1 day
charge will submit the None
consolidated RPCPPE
& RPCI to OG4, PA.
TOTAL: None 1 week and 1
day
20. Extension of Expiration of Term of Enlistment (ETE)

This Service aims to process pertaining to extension of Expiration of
term of Enlistment

1. Latest re-enlistment order Former Unit Assigned
2. Medical certificate Military Hospital
3. Admission order Military Hospital
4. Request from unit/hospital Unit Assigned
52
5. Statement of Service (SOS) Office of the Army Adjutant
6. Latest Appraisal Rating (OAR) Unit Office
7. Personnel Action Form (PAF) Unit Office
8. Latest Promotion order Office of the Army Adjutant
9. G2 Clearance from OG2, PA Office of the Army Adjutant
RAD, APMC documents
Make STL to be
Chief, RAD,
APMC
APMC
Sends STL to OG1,
PA for approval
Approved or
None 5 working days
Disapproved
if approved:
Forward approved
communication to
OAA for issuance
G1, PA
of orders
If disapproved: None 1 day
Notify concerned
personnel why
his/her request
was not
considered
Publish and issue
Gets Order None 2 days OAA
orders
days
Service is covered under HPA Letter Directive dated 01 Nov 2004 Subject Extension
21.Granting of Cash Advance (Local and Foreign travel;

Operating
Expense)
21.1 Cash Advance - Foreign Travel

Office or
Division:
Type of
Who may avail: Philippine Army Personnel
53
1.Disbursement Voucher (1 original, 3 Philippine Army Major Units (PAMUs)
photocopies)
2.Obligation Request & Status (ORS) Philippine Army Major Units (PAMUs)
(1 original, 2 photocopies)
3.Advice of Sub-Allotment (ASA) (1 Philippine Army Major Units (PAMUs)
original, 2 photocopies)
4.Certification that the Previous Cash Accounting Service Philippine Army (ASPA)
Advance is Liquidated
5.Travel Authority from DND Department of National Defense Website
6.Canvass made from 3 Travel Travel Agencies
Agencies
7.Duly Approved Itinerary of Travel Philippine Army Major Units (PAMUs)
8.Certificate of Undertaking Philippine Army Major Units (PAMUs)
9.Forex Rate Reference at the Time Philippine Central Bank Website
of Actual Travel
10.UNDP Rate at the Time of Actual United Nations Development Programme
Travel (UNDP) Website
PERSON
AGENCY FEES TO BE PROCESSIN
CLIENT STEPS RESPONSIB
ACTIONS PAID G TIME
LE
1. Review or check
1. Submit the balance of SDO or
required Unit Cash
documents for Advances and
Disbursement
verification of the issue Certification
Branch /
history of the from the
None 5 minutes Journal &
cash advance. Accountant that
Miscellaneou
the Previous Cash
s Branch
1.1 Upload Data Advance have
to FMIS been liquidated
Account. and accounted for
in the books
2. Receive DV log-
in and assign
control number on
the voucher, verify
Disbursement
correctness of
Branch /
computation and
None 10 minutes Journal &
existence of
Miscellaneou
chargeability, and
s Branch
inspect the
completeness of
supporting
documents.
3. Post/Record Disbursement
obligation to Index Branch/Journ
of Payments, None 10 minutes al &
journalize and Miscellaneou
review the DV. s Branch
54
4. Check/Verify
availability of
funds, validate
purpose and object
code per obligation Bookkeeping
None 10 minutes
vs. nature of claim, Branch
record obligation
number assigned
by MFO, assigns
cash allocation.
5. Final review,
Chief
approval and sign- None 15 minutes
Accountant
in the DV.
Disbursement
None 10 minutes
6. Log-out the DV. Branch
7. Transmit DV to
PAMU for approval
of payment and Administrativ
pre-audit. None 20minutes e Branch
Total 1hour
15minutes
21. 2 Cash Advance Local Travel

Office or Division: Disbursement Branch (ASPA)
Type of Transaction: G2G – Government to Government
1.Disbursement Voucher (1 original, 3 Philippine Army Major Units (PAMUs)
photocopies)
2.Obligation Request & Status (ORS) (1 Philippine Army Major Units (PAMUs)
4.Certification from the Accountant that the Accounting Service Philippine Army(ASPA)
Previous Cash Advance have been
liquidated and accounted for in the
books(1 original, 2 photocopies)
5.Payroll (if applicable) (1 original, 2 Philippine Army Major Units (PAMUs)
photocopies)
6.Travel Order/Letter Order (1 original, 2 Philippine Army Major Units (PAMUs)
photocopies)
7.Duly Approved Itinerary of Travel (1 Philippine Army Major Units (PAMUs)
8. Affidavit of Undertaking (1 original, 2 Philippine Army Major Units (PAMUs)
photocopies)
AGENCY FEES TO PROCESSING PERSON
CLIENT STEPS
ACTIONS BE PAID TIME RESPONSIBLE
55
1. Review or
check balance of
SDO or Unit
1. Submit the required
Cash Advances
documents for
and issue
verification of the Bookkeeping
Certification from
history of the cash Branch / Journal &
the Accountant
advance. None 5 minutes Miscellaneous
that the Previous
Branch
Cash Advance
1.1 Upload Data to
have been
FMIS Account.
liquidated and
accounted for in
the books
2. Receive DV
log-in and assign
control number
on the voucher,
verify
Disbursement
correctness of
Branch / Journal &
computation and None 10 minutes
Miscellaneous
existence of
Branch
chargeability,
and inspect the
completeness of
supporting
documents.
3. Post/Record
obligation to
Index of
Disbursement
Payments, None 10 minutes
Branch
journalize and
review the DV.
4. Check/Verify
availability of
funds, validate
purpose and
object code per
Bookkeeping
obligation vs.
Branch / Journal &
nature of claim, None 10 minutes
Miscellaneous
record obligation
Branch
number
assigned by
MFO, assigns
cash allocation.
5. Final review,
approval and
sign-in the DV.
None 15 minutes Chief Accountant
56
6. Log-out the
Disbursement
DV. None 10 minutes
Branch
7. Transmit DV
to PAMU for
Administrative
approval of
None 20 minutes Branch
payment and
pre-audit.
1hour 15
Total
minutes
21.3 Cash Advance – MOOE

Type of
Transaction:
Who may avail: Philippine Army Personnel and Philippine Army Major Units (PAMUs)
1.Disbursement Voucher (DV) (1 original, Philippine Army Major Units (PAMUs)
3 photocopies)
2.Obligation Request and Status (ORS) (1 Philippine Army Major Units (PAMUs)
photocopies)
4.Certification from the Accountant that the Accounting Service Philippine Army (ASPA)
Previous Cash Advance have been
liquidated and accounted for in the
books(1 original, 2 photocopies)
5.Designation Order from PAMU (For New Philippine Army Major Units (PAMUs)
SDO) (3 photocopies)
6.Confirmation letter from Bureau of
Treasury (For New SDO) (3 photocopies) Bureau of Treasury (BT)
7.Justification of Cash Advance – Purpose Philippine Army Major Units (PAMUs)
and Exigency (1 original, 2 photocopies)
8.Detailed Program of Expenditure (POE) Philippine Army Major Units (PAMUs)
9. Requisition and Issue Slip (RIS-NIS) (1 Philippine Army Major Units (PAMUs)
10. Affidavit of Undertaking (1 original, 2 Philippine Army Major Units (PAMUs)
photocopies)
FOR REPAIRS & MAINTENANCE
1.Pre-Repair Inspection Report, certified Philippine Army Major Units (PAMUs)
by Unit Property Officer (1 original,
2photocopies)
2.Bill of Materials and Cost Estimate (for Post-Engineer Detachment (PED)
buildings and other structures) (1 original,
2photocopies)
57
3.Material Requirement List (for Vehicles, Philippine Army Major Units (PAMUs)
Machineries, ICT & others) (1 original,
2photocopies)
FOR TRAINING EXPENSES

1.Training Directive (1 original, Philippine Army Major Units (PAMUs)
2photocopies)
1. Review or check
1.Submit the
balance of SDO or
required
Unit Cash Advances
documents for
and issue
verification of the Bookkeeping
Certification from the
history of the cash Branch / Journal &
Accountant that the None 5 minutes
advance of the Miscellaneous
Previous Cash
SDO. Branch
Advance have been
liquidated and
1.1 Upload Data to
accounted for in the
FMIS Account.
books
2. Receive DV log-in
and assign control
number on the
voucher, verify
correctness of Disbursement
computation and Branch / Journal &
None 10 minutes
existence of Miscellaneous
inspect the
completeness of
supporting
documents.
3. Post/Record
obligation to Index of
Payments, journalize Disbursement
None 10 minutes
and review the DV. Branch
4. Check/Verify
validate purpose and
object code per Bookkeeping
obligation vs. nature Branch / Journal &
None 10 minutes
of claim, record Miscellaneous
obligation number Branch
assigned by MFO,
assigns cash
allocation.
58
5. Final review,
approval and sign-in None 15 minutes Chief Accountant
the DV.
Disbursement
6. Log-out the DV. None 5 minutes
Branch
7. Transmit DV to
PAMU for approval Administrative
of payment and pre- None 20 minutes Branch
audit.
1hour 15
Total
minutes
22. Investigation/Disposition of other ESPA complaints/reports


Who may avail: All military and civilian personnel of the Philippine Army
(1 original copy)
1. Complainant 1. The IIB personnel
submits his/her validates the
affidavit- completeness of the
complaint and documents and entry None Ten (10) C, IIB/IIB NCO
pertinent the complaint in the Minutes OACESPA
documents to the master list/database of
investigation cases
personnel
2. The IIB personnel
informs the Five (5)
complainant to submit None C, IIB/IIB NCO
Minutes
lacking documents (if OACESPA
there are any)
3. IIB personnel
drafts/prepares/sends
summon to respondent
and other personnel
OESPA, PAMUs and to
None Ten (10) days C, IIB/IIB NCO
submit their respective
OACESPA
counter-affidavits.
59
- 2 days if respondent
is assigned inside
post
is Luzon-based
- 10 days if
respondent is assigned
in Visayas or Mindanao
4. Upon reporting of
respondent and other
personnel involved in
the case, IIB None 5 days C, IIB/IIB NCO
personnel initiates the OACESPA
conduct of
investigation through
taking of the Sworn
Statements.
5. IIB personnel
prepares the
and the result of
action None 28 days C, IIB/IIB NCO
taken/disposition of OACESPA
the case (IR/SDF) for
approval of CG, PA as
recommended by
ACESPA.
6. Investigation
personnel Informs all
concerned on the None 2 days C, IIB/IIB NCO
approved final OACESPA
disposition of the
case/complaint.
TOTAL: None Forty five (45)
days and 15
minutes
Disposition of Administrative Cases and Impositions of Sanctions
60
23. Issuance of Certificate of Availability of Funds
23.1 Issuance of Certificate of Availability of Funds (Regular and

BCDA Funds)
Office or Bookkeeping / Journal & Miscellaneous Branch
Division:
Classification Simple
:
Type of G2G – Government to Government
Transaction:
Who may Philippine Army Major Units (PAMUs) and Philippine Army Procurement
avail: Center (PAPC)
1. Contract and supporting Philippine Army Major Units (PAMUs)
documents.
CLIENT FEES TO BE PROCESSING PERSON
AGENCY ACTIONS
STEPS PAID TIME RESPONSIBLE
1. Submit the 1. Receive, verify Disbursement
required the requirements Branch / Journal
None 5 minutes
documents and log-in the & Miscellaneous
documents. Branch
2. Obligation and
Bookkeeping
posting to Allotment
Branch / Journal
Ledger and prepare None 15 minutes
& Miscellaneous
Certification of
Branch
Availability of Fund.
3. Review and sign
the Certification of None 15 minutes Chief Accountant
Availability of Fund.
2.Receives 4. Log-out the Disbursement
None 5 minutes
contract contract. Branch
Total: 40 inutes
23.2 Issuance of Certificate of Availability of Funds (Trust Receipts)
Office or Division: Journal & Miscellaneous Branch

Who may avail: Philippine Army Major Units (PAMUs) and Philippine Army
Procurement Center (PAPC)
1. Contract and supporting documents. Philippine Army Major Units (PAMUs)
2. Purchase Order (PO) and supporting Philippine Army Major Units (PAMUs)
documents.
3. Request for utilization of Trust Fund and Philippine Army Major Units (PAMUs)
supporting documents – Program of
Expenditure (POE), Supplemental
Program Plan (SPP), and Cash Program.
61
CLIENT STEPS
1. Submit the required 1. Receive, verify
documents the requirements None 5 minutes Disbursement
and log-in the Branch
documents.
2. Review the
PO/Contract/ None 20 minutes Journal &
Trust Fund Miscellaneous
Request Branch
documents and
check/ validate
appropriateness
of chargeability
and supporting
documents.
3.Obligation and
posting of None 15 minutes Journal &
PO/Contract to Miscellaneous
Obligation Branch
Allotment Ledger
4. Review and
sign the None 20 minutes Chief
Contract/PO Accountant
and/or
Certification of
Availability of
Funds.
5. Log-out the None 2 minutes Disbursement
DV. Branch
Total: 1hour
2minutes
24. Issuance of Discipline, Law and Order Clearance Certificate

The DLOCC was created by the higher Headquarters as a tool for verification to
determine whether a PA personnel either has a non-pending/pending or resolved
cases. The DLO Clearance Certificate is issued for the application of loans, promotion,
schooling, leave spent abroad and retirements benefit claims. Said clearance is valid
for one (1) month for loan and six (6) months for other purposes.
Office or Division: DLO Section, Admin Branch,OAA
Who may avail: Active Military Personnel and Civilian Human Resource
Letter Request Unit/Office
Office Certification of Non-Pending Case Unit/Office
or DLO Clearance
OESPA Clearance Unit/Office
62
1. Submit the 2 hours
required document None Admin NCO,
Receive the letter
to the Duty Admin Branch,
Enlisted request, validate and
OAA
Personnel/Admin process the data (2
NCO at the OAA hours)
lobby.
For signature of Army 4 hours
Adjutant None Army Adjutant,
(4 hours) OAA
Release
2.Sign in the 1. Certificate shall

Customer Log be released by None None
Book at OAA Duty EP/ Admin
the duty EP at
lobby. NCO, Admin
the OAA lobby
Branch, OAA
TOTAL: None 6 hours
25. Issuance of General Orders (GO), Special Orders (SO), Letter Orders (LO),
SOP and Directives issued by HPA and available GHQ Orders
GO, SO, LO, policies and directives are documents issued for the benefit of the
units/offices and personnel of the Philippine Army. GO/SO/LO are issued to reflect
awards, longevity pay, designation, reassignment, promotion, appointment,
commutation, retirement, allowances, detail/termination, travel confirmation of all PA
personnel. While policies and directives, to include SOPs and circulars, are issued to
coordinate and conform with the guidelines set forth by the Higher Headquarters and
authorities.
Office or Division: Publication & Distribution Branch, OAA
Active Military Personnel and Civilian Human
Who may avail:
Resource,reservists and legal dependents
Letter Request/Requests form Unit/Office, PDBranch, OAA
Military/valid ID Unit/Office
Authority of order Unit/Office
63
1. Submit the 5 mins
required document None Duty EP,
to the Duty Receive the requests: Publication
Enlisted present military valid Branch, OAA
Personnel/Processi ID/claim stub
ng NCO at the (5 mins)
Publication Branch
window
Verification of order 5 mins
(5 mins) None Duty EP,
Publication
Branch, OAA
Release
TOTAL: None 10 minutes
26 Issuance of Notice of Transfer of Allocation
26.1 Issuance of Transfer of Allocation (BCDA Fund)

Office or Journal & Miscellaneous Branch
Division:
Transaction:
Who may avail: Finance Center Philippine Army (FCPA), Finance Service Filed Offices
(FSFOs), Field Accounting Units (FAUs), Requesting Unit / Philippine
Army Major Units (PAMUs)
1. Request of cash requirements for Requesting Unit / Philippine Army Major Units
the period. (PAMUs)
2. Request for particular claim with Requesting Unit / Philippine Army Major Units
supporting documents. (PAMUs)

1. Submit the 1.Receive, log-in Journal &
required and verify None 5 minutes Miscellaneous
documents requirements Branch
2. Process and print Journal &
the NTA. None 5 minutes Miscellaneous
Branch
64
3. Review and sign Chief Accountant
None 5 minutes
the NTA.
4. Record and Journal &
forward the NTA to Miscellaneous
None 15 minutes
Land Bank of the Branch
Philippines.
Total: 30 minutes
26.2 Issuance of Notice of Transfer of Cash Allocation (Trust Fund)

Office or Division: Journal & Miscellaneous Branch
Who may avail: Finance Center Philippine Army (FCPA), Finance Service Filed
Offices (FSFOs), Field Accounting Units (FAUs), Requesting
Unit / Philippine Army Major Units (PAMUs)
1. Request of cash requirements for Requesting Unit / Philippine Army Major Unit
the period. (PAMU)
2. Request for particular claim with Requesting Unit / Philippine Army Major Unit
supporting documents. (PAMU)

CLIENT STEPS
1. Submit the required 1.Receive, log-
documents in and verify None 5 minutes Journal &
requirements Miscellaneous
Branch
2. Process and
print the NTA. None 10minutes Journal &
Miscellaneous
Branch
3. Review and None 5 minutes Chief
sign the NTA. Accountant
4. Record and None 15 minutes Journal &
forward the Miscellaneous
NTA to Land Branch
Bank of
Philippines.
Total: 35 minutes
65
27. Issuance of OACESPA Clearance
The OACESPA Clearance is issued to any Philippine Army personnel as a form of
certification that he does not have any pending complaints or cases in relation to
domestic issues, RA 6713, RA 3019, RA 1379, RA 9262, RA 7877, RA 8353, and
Revised Penal Code Title Seven in relation to AW 94 and 95, and that he is not
deficient in the 10-year submission of SALN

All PA Personnel or their authorized
representative for the following purposes:
promotion, confirmation, schooling, lengthening
of active service, Expiration of Term of
Who may avail:
Enlistment (ETE), Extension of Term of Active
Duty (ETAD), Security of Tenure (SOT),
separation, retirement, and other legal
purposes (except loan applications).
CHECKLIST OF
WHERE TO SECURE
REQUIREMENTS
22. Letter Request duly Admin Branch/Division of the client’s office or
endorsed by Unit unit of assignment
Commander/Chief of Office or
his authorized representative
(1 original copy)
23. Certification signed by OESPA Office of the Philippine Army Major
Chief, OESPA PAMU that the Unit (PAMU) where the client is assigned
personnel is not deficient in
filing his/her SALN for the last
ten (10) years. (1 original copy)
FEES
CLIENT AGENCY PROCESSI PERSON
TO BE
STEPS ACTION NG TIME RESPONSIBLE
PAID
1. Client or 1. The Admin
his duly personnel None Five (5) Admin
authorized receives the letter Minutes Assistant I
representativ request and OACESPA
e submits the checks the
requirements completeness of
for the required
OACESPA supporting
Clearance to documents.
the Admin
Branch 1.1 If there are
lacking
document/s, the
requesting party
is immediately
informed to
66
complete the
requirements
2. Client or 2. If the
his duly requirements are None Five (5) Admin
authorized complete, a Minutes Assistant I
representativ duplicate copy of OACESPA
e receives the letter request
the stamped will be stamped
duplicate of with the
the letter OACESPA seal.
request
2.1 An
identification
number will be
assigned to the
request.
2.2 The duplicate

copy will be given
to the client.
3. Client or 3. Admin Branch
his duly ensures that the None Five (5) Admin
authorized client or his duly Minutes Assistant I
representativ authorized OACESPA)
e logs-in at representative
the has logged-in the
OACESPA time and date of
logbook the request, contact
time and number, and
date of other details
request, 4. The receiver
contact (Admin Branch) None Five (5) Admin
number, and logs in the letter Minutes Assistant I
other details request OACESPA
4.1 Admin Branch

provides the IIB
and PAB a
photocopy of the
request for their
evaluation
5. IIB and PAB
returns to Admin None Two (2) Investigation NCO
Branch the result Days and OACESPA
of their six (6) hours
findings/evaluatio and
n. The IIB will
focus on finding
out whether the Admin Aide
requesting party OACESPA
has a pending
67
complaint/case in
relation to
domestic issues,
RA 6713, RA
3019, RA 1379,
RA 8353, and
Revised Penal
Code Title Seven
in relation to AW
94 and 95, while
the PAB will focus
if the requesting
party is compliant
in the 10-year
submission of
SALN
6. If there are no
impediments/lacki None Ten (10) SALN Analysis NCO
ng requirements, Minutes OACESPA
Admin Branch
prints the draft of
the clearance and
facilitate its
routing to EX-O
for notation, then
to Deputy
ACESPA for
signature.
6.1 If there are

impediments or
lacking
requirements
found by IIB and
PAB, the
requesting party
will be informed
immediately by
Admin Branch in
order for the
requesting party
settle the
impediments
and/or lacking
requirements.
7. Upon
signature, the None Five (5) SALN Analysis NCO
certificate will be Minutes OACESPA
returned to Admin
Branch for
68
release of the
clearance
4. Client or 8. Admin Branch
his duly to inform the None Ten (10) SALN Analysis NCO
authorized requesting party Minutes OACESPA
representativ (through text,
e claims the phone call, or
OACESPA email) for the
clearance, claiming of
logs-out in OACESPA
the Clearance)
OACESPA
logbook the
time and
date of
completion of
the request
(based on
the time and
date when
the client
was informed
that the
clearance is
already
available for
pick-up), and
fills-out the
feedback/sur
vey
complaint
TOTAL: None Two (2)
Days, 6
Hours, and
45 Minutes
28. Issuance of OAPM Clearance

The OAPM Clearance is issued upon request of any Philippine Army personnel as a
form of certification that he does not have any pending or ongoing administrative case.
Office or Division: OAPM

All PA Personnel or their authorized representative for the
following purposes: reassignment, promotion, schooling,
Expiration of Term of Enlistment (ETE), Extension of Term of
Who may avail:
Active Duty (ETAD), Security of Tenure (SOT), separation,
retirement, and other legal purposes (include loan
applications).
69
CHECKLIST OF
WHERE TO SECURE
REQUIREMENTS
Letter Request duly endorsed by Admin Branch/Division of the client’s office or
Unit Commander/Chief of Office or unit of assignment
his authorized representative (1
original copy)
AGENCY ACTION
1. Client or The Admin personnel
his duly receives the letter
authorized request and verify to
representa OAPM database.
tive
submits
the
Duty Admin
requireme None
nts for
OAPM
Clearance
to the
Fifteen (15)
Admin
minutes
Branch.
2. Client or The admin NCO will
his duly forward the request to
authorized record NCO for
representa verification in OAPM
tive data base.
receives Admin
the None NCO/Record
stamped NCO
duplicate
of the
letter
request
3. Client or The record NCO will
his duly prepare the clearance
authorized and forward to the
representa authorized signatory. Record NCO/
tive will Three (3) authorized DLOIS NCO/
wait until signatories for the None Executive
the rank of MAJ down Officer/ APM
release of and two (2) for the
clearance. rank of LTC up.
4. Client or The duty EP/ Admin
his duly Branch will release
authorized the OAPM clearance
representa and facilitate
Duty EP/ Admin
tive claims completion of None Branch
the OAPM survey/feedback 1 day
clearance form.
and , logs-
70
out in the
OAPM
logbook
the time
and date
of
completion
of the
request,
and fills-
out the
feedback/s
urvey
complaint
TOTAL: None 1 day and 15
minutes
29. Issuance of PA Accountability Clearance

All military and civilian personnel or authorized representatives who are applying for
Retirement, Complete Disability Discharge (CDD), Reversion, Separation, Promotion,
Schooling, Extension of Tour of Active Duty (ETAD), Travel Abroad, Security of Tenure
(SOT), Expiration of Term of Enlistment (ETE), Schooling Abroad, Transfer or
Reassignment, Disbursing Officer, Special Disbursing Officer, Application for Bond,
Confirmation of Rank, and any other legal purposes.
Office or Division: Administrative Branch

Transaction:
For Retirement, CDD, Reversion, and
Separation
1. Letter Order OG1 , PA
2. Statement of Last Payment (SLP) Finance Center Philippine Army (FCPA)
3. FPAO Clearance Field Property Accountability Office (FPAO)
4. NAF, HHSG, PA Clearance NAF, HHSG, PA
5. Housing Board Clearance Army Housing Board PA
6. APAO, PA Clearance Army Property Accountability Office (APAO)
7. Field Accounting Unit (FAU) Field Accounting Unit (FAU)
Clearance
8. Unit/Command Clearance Philippine Army Major Units (PAMUs)
For Promotion, SOT, EO-79, Travel,
Schooling, DO, SDO, Bond,
Confirmation of Rank, and Other
Legal Purpose
1. Letter request duly endorsed by Unit Requesting Unit/Philippine Army Major Units
Commander/Chief of Office (PAMUs)
2. APAO Clearance Army Property Accountability Office (APAO)
71
3. Field Accounting Unit (FAU) Field Accounting Unit (FAU)
Clearance
CLIENT STEPS
1. Receive/ log-
1.Submit the in/process and None 6 minutes Administrative
required documents print clearance Branch
2. Verify
accountability/ None 10 minutes Administrative
review and sign Branch
the clearance
3. Log-out and
issue the None 2 minutes Administrative
clearance Branch
Total 18 minutes
30. Issuance of Property Clearance

Military personnel and CivHR for promotion and retirement shall accomplish a Property
Clearance, as well as those who are processing their claims and who are going to travel
abroad in order to identify their existing accountabilities if there’s any.

Who may avail: Military personnel and CivHR of Philippine Army
1. Letter Request (2 copies) Unit assignment of the client
Concerned Field Property Accountability
2. FPAO Clearance
Office
3. PAO GS Clearance (for Military Property Accountability Office, General
Personnel only) Support
4. List of Accountabilities Accountability Branch, APAO
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
1. Submit the 1. The Receiving
Letter Request in Clerk will forward the
2 copies together pertinent documents None 25 minutes Verification
with the other to the Verification Officer/ NCO
documents Officer/ NCO in
required charge for the
verification of
accountabilities.
2. The Clearance
NCO will prepare the
clearance upon None 30 Minutes Clearance NCO
receipt of the
documents and
details needed from
the Verification NCO.
72
3. The Chief APAO
will sign the clearance None 10 Minutes Chief APAO
4. The client 4. The Receiving

must present the Clerk will release the
receiving copy of property clearance to
the Letter the requesting None 5 minutes Receiving Clerk/
Request in personnel and have Admin NCO
claiming the him/ her sign in the
Property releasing logbook
Clearance
TOTAL: None 1 hour and 10
minutes
31. Issuance of Statement of service, Leave Records and Certificate

of Complete Records (For Active Military Personnel)
SOS is a document which provides detailed employment records of military personnel.
This is issued for specific purposes such as, promotion, reenlistment, ETAD/CAD,
leave to be spent abroad, loan for the active military personnel and benefit claim for
retired, separated, retired/separated with Complete Disability Discharged, discharged,
deceased, and Killed/Wounded-In-Action (KIA/WIA).
Office or Division: Records Branch,OAA
Who may avail: Active/Inactiive Military Personnel
Personnel Action Form Unit Assignment/Office
Post Card Size Picture of applicant Unit Assignment/Office
Latest Family Picture Claimant
Statement of Service/Leave Record from Unit Unit Assignment/Office
Appointment Order (Officer) Unit Assignment/Office
Call to Military Training Order (EP) Unit Assignment/Office
CAD Order and SOT Order (Officer) Unit Assignment/Office
Original Enlistment Order and Two Latest Unit Assignment/Office
Reenlistment Order (EP)
All promotion Orders Unit Assignment/Office
Amendment Order (if any) Unit Assignment/Office
Birth Certificate (PSA) PSA
Birth Certificate of Spouse and Children (PSA) PSA
Marriage Contract of Spouse or Parents (if PSA
single)
Duly accomplished Personal History Unit Assignment/Office
Statement (PHS)
Awards/Decorations Unit Assignment/Office
Medical/Dental Records Unit Assignment/Office
Additional Requirements for Retirement a. Unit Assignment/Office
a. Statement of Last Payment b. claimant
b. Post Card Size Picture of Spouse
Additional Requirements, if with Civilian Unit Assignment/Office
Service
73
a. Confirmation from HPA
b. Appointment Order
c. Service Records
Additional Requirements for Unit Assignment/Office

Retirement/Separation with CDD
a. Confirmation Order of CDD from HPA

b. CDD worksheet from AFPMC
c. CDD Order from AFPMC
Unit/Office FEES TO PROCESSING PERSON

CLIENT STEPS
1. Submit the Unit/Office
required document None
Duty on desk
to the Duty
Enlisted /Processing
Personnel/Admin NCO/C, Rec
NCO at the Branch/AA
Records Branch.
Process the 2 days

None Duty on desk
SOS/Leave Records/ /Processing
Certification for NCO/C, Rec
Reenlistment/ Branch/AA
(2 days)
For signature of C, 1 day
Chief Records
Records Branch/Army Branch/Army
Adjutant (1 day) Adjutant
2.Sign in the Release
Cutomer Log Book
at the OAA lobby
TOTAL: None 3 days
Office or Division: OAAotig

Active Military personnel
Who may avail:

Request from unit/office Unit/Office
DLO Clearance Unit/Office
74
1. Submit the 5 mins
required document None Duty EP,
Receive the requests:
to the Duty Publication
Enlisted present military valid
Branch, OAA
Personnel/Admin ID/claim stub
NCO at the Lobby. (5 mins)
Verification of order 5 mins

(5 mins) None Duty EP,
Publication
Branch, OAA
Release

Service is covered under
32. Liquidation of Cash Advance
32.1 Liquidation of Cash Advance - Foreign Travel

Transaction:
1.Liquidation Report Philippine Army Major Unit (PAMUs)
2. Three (3)Photocopy of DV Cash Philippine Army Major Unit (PAMUs)
Advance
3. Three (3)Photocopy of Philippine Army Major Unit (PAMUs)
Check/ADA
4. Three (3)Photocopy of Travel Department of National Defense Website
Authority from DND
5.Itinerary of Travel Philippine Army Major Unit(PAMUs)
6.Canvass made from 3 Travel Seller/ Service Provider
Agencies
7.Certificate of Travel Completed Philippine Army Major Unit (PAMUs)
8.Certificate of Philippine Army Major Unit (PAMUs)
Appearance/Completion/Diploma
9.DAFA – if required to make entry Travel Destination
& exit per T/A
10.Forex Rate Reference at the Philippine Central Bank Website
Time of Actual Travel
75
11.UNDP Rate at the Time of United Nations Development
Actual Travel Programme(UNDP) Website
12.Boarding Pass (when Seller/ Service Provider
applicable)
13.Used Ticket Seller/ Service Provider
14.Receipt/OR of Travel Insurance Seller/ Service Provider
15.Copy of Passport with stamp Philippine Army Major Units (PAMUs)
"Exit" and "Entry"
16.After Travel Report - For Head Philippine Army Major Units (PAMUs)
of Delegation/Team Leader
PROCES
AGENCY FEES TO BE PERSON
CLIENT STEPS SING
ACTIONS PAID RESPONSIBLE
TIME
1. Submit the 1. Receive
required Pre-Audited
documents Liquidation
Report/ None 10 Administrative
Report of minutes Branch
Disbursement
and
supporting
documents,
log-in and
assign control
number.
2. Process &
review the
supporting None 10 Administrative
documents minutes Branch
for its
completeness
and
correctness,
check the
validity of the
transactions.
3. Prepares
Journal Entry None 15 Bookkeeping
Voucher minutes Branch
(JEV).
4. Final
review, None 5 minutes Chief
approval and Accountant
sign-in the
JEV.
5. Transmit None 20 Bookkeeping
JEV to COA. minutes Branch
Total: 1hour
76
32.2 Liquidation of Cash Advance- Local
Office or Administrative Branch

Division:
Transaction:
1.Liquidation Report Philippine Army Major Units (PAMUs)
2. Disbursement Voucher (1 Philippine Army Major Units (PAMUs)
3. Three (3)Photocopy of Philippine Army Major Units (PAMUs)
Check/ADA
4. Three (3)Photocopy of Travel Philippine Army Major Units (PAMUs)
Order
5.Duly Approved Itinerary of Travel Philippine Army Major Units (PAMUs)
6.Certificate of Travel Completed Philippine Army Major Units (PAMUs)
7.Certificate of Office/ Travel Destination
Appearance/Completion/Diploma
8.Used Ticket (if applicable) Service Provider
9.Boarding Pass (if applicable) Service Provider
10.Terminal Fee (if applicable) Service Provider
11.After Travel Report Philippine Army Major Units (PAMUs)
FEES
CLIENT STEPS TO BE
ACTIONS TIME RESPONSIBLE
PAID
1. Submit the 1. Receive Pre-
required Audited
documents Liquidation
Report/ Report None 10 minutes Administrative
of Disbursement Branch
and supporting
documents, log-
in and assign
control number.
2. Process &
review the
supporting
documents for None 10 minutes Administrative
its Branch
completeness
and
correctness,
check the
validity of the
transactions.
77
3. Prepares
Journal Entry None 15minutes Book keeping
Voucher (JEV). Branch
4. Final review,
approval and None 5 minutes Chief
sign-in the JEV. Accountant
5. Transmit JEV
to COA. None 20 minutes Book keeping
Branch
Total: 1hour
32.3 Liquidation of Cash Advance – MOOE

Who may avail: Philippine Army Major Units (PAMUs)
1.Liquidation report Philippine Army Major Units (PAMUs)
2. Pre-Audited Report of Cash Philippine Army Major Units (PAMUs)
Disbursement (RCD)
3. Disbursement Voucher (1 original, 3 Philippine Army Major Units (PAMUs)
photocopies)
4. Two (2)Photocopy of Check/ADA Philippine Army Major Units (PAMUs)
5. Obligation Request & Status (ORS) (1 Philippine Army Major Units (PAMUs)
6. Two (2)Photocopy of Justification of Philippine Army Major Units (PAMUs)
Cash Advance
7. Two (2)Photocopy of Detailed POE Philippine Army Major Units (PAMUs)
8.Requisition and Issue Slip (NIS) Philippine Army Major Units (PAMUs)
9. Purchase Request (PR) Philippine Army Major Units (PAMUs)
10.Canvass from at least 3 suppliers (for Seller/ Service Provider
receipts P1,000.00 and above)
11.Abstract of Canvass Philippine Army Major Units (PAMUs)
12Receipts (OR, Sales Invoice w/ Proof Seller/ Service Provider
of Payment)
13.Abstract of Over the Counter Philippine Army Major Units (PAMUs)
Purchase (OCP)
14.Certification - Authenticity of Receipt Philippine Army Major Units (PAMUs)
15.Justification of over OCP limit of Philippine Army Major Units (PAMUs)
P15,000 per receipt (if any)
16.Inspection and Acceptance Report Philippine Army Major Units (PAMUs)
(IAR)
17.Notice of Delivery Received by COA Philippine Army Major Units (PAMUs)
18.Requisition and Issue Slip (ISSUED) Property Accountability Office
19.Report of Supplies and Materials Property Accountability Office
Issued (RSMI)
78
1.Pre-Repair Inspection Report, certified Philippine Army Major Units (PAMUs)
by Unit Property Officer
(for R&M of all PPE/semi-
expendables) with PICTURE
1.Material Requirement List (for Post-Engineer Detachment (PED)
Vehicles, Machineries, ICT & others)
2.Bill of Materials and Cost Estimate (for Post-Engineer Detachment (PED)
buildings and other structures)
3.Post-Repair Inspection Report, Philippine Army Major Units (PAMUs)
certified by Unit Property Officer
FORR&M OF ALL PPE/SEMI-
EXPENDABLES WITH PICTURE
1.Waste Material Report Army Property Accountability Office
1.Training Directive Philippine Army Major Units (PAMUs)
2.After Training Report Philippine Army Major Units (PAMUs)
3.List of Attendees/Participants Philippine Army Major Units (PAMUs)
FOR PREPAID CELL CARDS
1.Distribution List Philippine Army Major Units (PAMUs)
FOR REPRESENTATION EXPENSES
1.DF/Conference Notice/Activity Philippine Army Major Units (PAMUs)
Schedule/Programs
2.Contract of Service Philippine Army Major Units (PAMUs)
3.List of Attendees/Participants Philippine Army Major Units (PAMUs)
4.PhilGEPS Registration PhilGEPS Website
FOR SEMI-EXPENDABLES/PPE
1.Inventory Custodian Slip (ICS) Philippine Army Major Unit(PAMU)
PERSON
AGENCY FEES TO PROCESSING
CLIENT STEPS RESPONS
ACTIONS BE PAID TIME
IBLE
1. Submit the required 1. Receive Pre-
documents Audited
Liquidation
Report/ Report
of None 10 minutes Administrat
Disbursement ive Branch
and supporting
documents, log-
in and assign
control number.
2. Process &
review the
supporting
documents for
its None 10 minutes Administrat
completeness ive Branch
and
correctness,
check the
79
validity of the
transactions.
3. Prepares
Journal Entry None 15 minutes Bookkeepi
Voucher (JEV). ng Branch
4. Final review,
sign-in the JEV. Accountant
5. Transmit None 20 minutes Bookkeepi
JEVto COA. ng Branch
Total: 1hour
33. Processing of Awards and Decorations

Process request for awards and decorations of PA Personnel by checking
the completeness, correctness, appropriateness and authenticity of
documents before endorsing to the Philippine Army Awards and
Decorations board for deliberation. Approved Major Awards will be
processed further for the endorsement of CG,PA to the AFP Awards and
Decorations board, while approved minor awards will be processes for the
issuance of orders in the Office of the Army Adjutant.

All active PA Personnel recommended by their unit commanders
Who may avail: for valuable achievement, exemplary performance of duty and
excellent services rendered
1. Recommendation from Unit Unit Office
Commander
2. Proposed Citation APMC PA
3. Other supporting documents (After Personnel Itself
Battle Report)
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
Submit Receive and checks
documents to the completeness and
MOWEL Branch authenticity of
documents
Request the PA
Awards and
decorations board to None 3 days Mowel branch
convene for
deliberation
If approved by the
None 2 days
board, Director APMC
80
endorses board
Receives the
approved board
resolution for awards
and decorations
Prepares and submit
the request for None 1 day Mowel Branch
issuance of orders
Monitoring None
Service is covered under AFP G131-05 Awards and Decorations Handbook dtd 26 June
2014
34. Processing of Financial Claims
34.1 Alternative Mode of Procurement
Office or
Division:
Type of
1.Disbursement Voucher (DV) (1 Philippine Army Major Units (PAMUs)
2.Obligation Request and Status Philippine Army Major Units (PAMUs)
(ORS) (1 original, 2 photocopies)
photocopies)
4.Requisition and Issue Slip (RIS- Philippine Army Major Units (PAMUs)
NIS) (3 photocopies)
5.Unit Procurement Request (UPR) Philippine Army Major Units (PAMUs)
(3 photocopies)
6.PhilGEPS posting of Request for PHILGEPS Website
Quotation (RFQ) (if ABC >
P50,000.00) (3 photocopies)
7.Price Offers / Canvass Proposal Seller/ Service Provider
(CP) / Request for Quotation (RFQ)
with eligibility requirements(3
photocopies)
8.Proof of posting at conspicuous Philippine Army Procurement Center (PAPC)
places for 3 calendar days(3
photocopies)
9.Minutes of Meeting on Opening of Philippine Army Procurement Center (PAPC)
CP/RFQ and Awarding of Project
81
10.Abstract of Canvass and Philippine Army Procurement Center (PAPC)
Recommendation of Award
11.Notice of Award Philippine Army Procurement Center (PAPC)
12.Purchase Order Philippine Army Procurement Center (PAPC)
13.Notice To Proceed Philippine Army Procurement Center (PAPC)
14.Letter to COA (Photocopy of Philippine Army Procurement Center (PAPC)
Docs - NOA, NTP, PO and letter
from supplier re schedule of
delivery)
15.Delivery Receipt and Invoice Seller/ Service Provider
16.Notice of Delivery addressed to Army Property Accountability Office (APAO)
COA
17.Delivery of Items Inspection Philippine Army Major Units (PAMUs)
Report
18.TIAC Report (if applicable) Technical Inspection Acceptance Committee
(TIAC)
19.Inspection and Acceptance Philippine Army Major Units (PAMUs)
Report
20.Certificate of Acceptance by Philippine Army Major Units (PAMUs)
End User
1.Bill of Materials and Cost Post-Engineer Detachment (PED)
Estimate (for buildings and other
structures)(3 photocopies)
2.Material Requirement List (for Post-Engineer Detachment (PED)
R&M of Vehicles, Machineries, ICT
and others)(3 photocopies)
3.Pre-Repair Inspection Report, Philippine Army Major Units (PAMUs)
certified by Unit Property Officer
(for R&M of all PPE/semi-
expendables) with PICTURE(3
photocopies)
4.Scope of Work (for buildings, Philippine Army Major Units (PAMUs)
other structures and motor
vehicles)
1.Training Directive Philippine Army Major Units (PAMUs)
FOR REPRESENTATION
EXPENSES
1.DF/Conference Notice/Activity Philippine Army Major Units (PAMUs)
Schedule/Programs
2.Attendees Philippine Army Major Units (PAMUs)
FEES
CLIENT STEPS TO BE
PAID
82
1. Submit the 1. Receive DV,
required log-in and
documents assign control
number on the
1.1 Upload Data voucher, verify Disbursement
to FMIS correctness of None 10 minutes Branch/ Journal &
Account. computation Miscellaneous
and existence of Branch
chargeability,
and inspect the
completeness of
supporting
documents.
2. Post/Record
obligation to Disbursement
Index of None 10 minutes Branch/ Journal &
Payments, Miscellaneous
journalize and Branch Br
review the DV.
3. Check/Verify
availability of
funds, validate
purpose and Bookkeeping
object code per None 15 minutes Branch/ Journal &
obligation vs. Miscellaneous
nature of claim, Branch
record
obligation
number
assigned by
MFO, assigns
cash allocation.
4. Final review,
approval and None 5 minutes Chief Accountant
sign-in the DV.
5. Log-out the
DV None 2 minutes Disbursement
Branch
6. Transmit DV
to PAMU for None 20minutes Administrative
approval of Branch
payment and
pre-audit.
Total: 1 hour 2
minutes
83
34.2 Clothing Allowance for Civilian HRs

Who may avail: Philippine Army - Civilian Human Resource Personnel
2.Obligation Request and Status (ORS) Philippine Army Major Units (PAMUs)
3.Certified true copy of approved Philippine Army Major Units (PAMUs)
appointment of new employee
PERSON
AGENCY FEES TO PROCESSING
ACTIONS BE PAID TIME
LE
1. Submit the required 1. Receive
documents DV/payroll, log-
in and assign
1.1 Upload Data to control number
FMIS Account. on the voucher,
verify None 10 minutes Disbursement
correctness of Branch
computation
and existence
of
chargeability,
and inspect the
completeness
of supporting
documents.
2. Post/Record
obligation to
Index of None 10 minutes Bookkeeping
Payments, Branch
journalize and
review the
DV/Payroll.
3. Check/Verify
availability of
funds, validate
purpose and
object code per None 5 minutes Bookkeeping
obligation vs. Branch
nature of claim,
record
obligation
number
assigned by
84
MFO, assigns
cash allocation
4. Final review,
sign-in the DV. Accountant
DV. Branch
6. Transmit DV
to PAMU for
approval of None 10 minutes Administrativ
payment and e Branch
pre-audit.
Total: 1hour
2minutes
34.3 Combat Pay

Who may avail: Philippine Army Uniformed Personnel
3 photocopies)
3.Combat pay order Office of the Army Adjutant (OAA)
4.Assignment Order Philippine Army Major Units (PAMUs)
5.Payslip Finance Center Philippine Army (FCPA)
6.Certificate of non-payment Finance Center Philippine Army (FCPA)
PERSON
AGENCY FEES TO PROCESSIN
ACTIONS BE PAID G TIME
LE
documents DV/payroll, log-in
and assign
verify None 10 minutes Disbursement
correctness of Branch
computation and
existence of
chargeability,
and inspect the
completeness of
supporting
documents.
85
2. Post/Record
obligation to
Index of None 10 minutes Disbursement
Payments, Branch
journalize and
review the
DV/Payroll.
3. Check/Verify
availability of
funds, validate
purpose and
object code per
obligation vs. None 15 minutes Bookkeeping
record obligation
number
assigned by
MFO, assigns
cash allocation.
4. Final review,
approval and
sign-in the None 5 minutes Chief
DV/Payroll. Accountant
5. Log-out the
DV/Payroll. None 2 minutes Disbursement
Branch
6. Transmit
DV/Payroll to
PAMU for None 20 minutes Administrativ
approval of e Branch
payment and
pre-audit.
Total: 1hour
2minutes
86
34.4 Commutation - Military Personnel

Type of
Who may avail: PA Uniformed Personnel
1.Disbursement Voucher (DV) (1 original, 3 Philippine Army Major Units (PAMUs)
photocopies)
3.Order of Retirement Office of the Army Adjutant (OAA)
4.Commutation Order Office of the Army Adjutant (OAA)
5.Leave/Furlough Records (Original) Office of the Army Adjutant (OAA)
6.Statement of Last Payment Finance Center Philippine Army (FCPA)
7.Service Record Finance Center Philippine Army (FCPA)
8.Command Clearance (Money & Property Office of the Army Adjutant (OAA)
Accountability)
9.Three (3) Photocopy of Land Bank Retired Military Personnel
Account
10.Authorization to deduct for overpayment Retired Military Personnel
of Pay &Allows (when applicable)
11.Certification as to outstanding PAFCIPIC Financial Institutions
or ACDI Loan (when applicable)
12.Deed of Assignment/Authorization to Financial Institutions
deduct existing Pro-Fund Loan (when
applicable)
13.For Deceased Military Personnel - Office of the Army Judge Advocate
Decree of Final Distribution (OAJA)
FEES PERSON
PROCESSING
CLIENT STEPS AGENCY ACTIONS TO BE RESPONSI
TIME
PAID BLE
1. Submit the 1. Receive DV, log-in
required and assign control
documents number on the
voucher, verify
1.1 Upload Data to correctness of Disburseme
FMIS Account. computation and None 10 minutes nt Branch/
existence of Journal
chargeability, and &Miscellane
inspect the ous Branch
completeness of
supporting documents.
2. Post/Record
obligation to Index of Disburseme
Payments, journalize None 10 minutes nt Branch/
and review the DV. Journal &
Miscellaneo
us Branch
87
3. Check/Verify
validate purpose and
object code per Bookkeepin
obligation vs. nature of None 15 minutes g Branch/
claim, record Journal &
obligation number Miscellaneo
assigned by MFO, us Branch
assigns cash
allocation.
4. Final review,
approval and sign-in None 5 minutes Chief
the DV. Accountant
5. Log-out the DV None 2 minutes Disburseme
nt Branch
6. Transmit DV to
PAMU for approval of None 20minutes Administrati
payment and pre- ve Branch
audit.
Total: 1 hour 2
minutes
34.5 Flying Duty Pay

3 photocopies)
3.Flying duty pay order Office of the Army Adjutant (OAA)
4.Flying manifest Philippine Army Major Units (PAMUs)
5.Pay slip Finance Center Philippine Army (FCPA)
PERSON
LE
1. Submit the required 1. Receive DV,
documents log-in and assign
control number
1.1 Upload Data to on the voucher,
FMIS Account. verify
correctness of
computation and None 10 minutes Disbursement
existence of Branch
chargeability,
and inspect the
88
completeness of
supporting
documents.
2. Post/Record
obligation to
Payments, Branch
journalize and
review the DV.
3. Check/Verify
availability of
funds, validate
purpose and
object code per None 15 minutes Bookkeeping
nature of claim,
record obligation
number
assigned by
MFO, assigns
cash allocation.
4. Final review,
DV. Branch
6. Transmit DV
to PAMU for
approval of None 20minutes Administrativ
payment and e Branch
pre-audit.
Total: 1hour
2minutes
34.6 Instructors Duty Pay

Type of
3.Instructors Duty Pay (IDP) Philippine Army Major Units (PAMUs)
Order(Confirmed)
5.Load matrix Philippine Army Major Units (PAMUs)
89
6.Pay slip Finance Center Philippine Army (FCPA
7.After Activity Report/Accomplishment Philippine Army Major Units (PAMUs)
Report
CLIENT STEPS
1. Submit the 1. Receive
required DV/payroll, log-in
documents and assign
control number
FMIS Account. verify correctness
of computation None 10 minutes Disbursement
and existence of Branch
chargeability, and
inspect the
completeness of
supporting
documents.
2. Post/Record
obligation to
Payments, Branch
journalize and
review the
DV/Payroll.
3. Check/Verify
availability of
funds, validate
purpose and
object code per
obligation vs.
nature of claim, None 15 minutes Bookkeeping
record obligation Branch
number assigned
by MFO, assigns
cash allocation.
4. Final review,
DV/Payroll. Branch
6. Transmit
DV/Payroll to
PAMU for None 20 minutes Administrative
approval of Branch
payment and pre-
audit.
Total: 1hour
2minutes
90
34.7 MAGNA CARTA for Health Workers

Who may avail: Philippine Army - Civilian Human Resource Personnel
3.Certified true copy of approved Philippine Army Major Units (PAMUs)
appointment of new employee
4.Payroll Philippine Army Major Units (PAMUs)
5.Roster of Troops certified by the Admin Philippine Army Major Units (PAMUs)
FEES
CLIENT STEPS TO BE
PAID
in and assign
verify
correctness of None 10 minutes Disbursement
computation Branch
and existence
of
chargeability,
and inspect the
completeness
of supporting
documents.
2. Post/Record
obligation to
Payments, Branch
journalize and
review the
DV/Payroll.
3. Check/Verify
availability of
funds, validate
purpose and
object code per
record
obligation
91
number
assigned by
MFO, assigns
cash allocation.
4. Final review,
DV/Payroll. Branch
6. Transmit
DV/Payroll to
approval of Branch
payment and
pre-audit.
Total: 1hour
2minutes
34.8 Parachutist Duty Pay

3 photocopies)
3.Parachutist duty pay order Office of the Army Adjutant (OAA)
4.Jump manifest Philippine Army Major Units (PAMUs)
5.Pay slip Finance Center Philippine Army (FCPA)
PERSON
LE
control number
correctness of
existence of Branch
chargeability,
and inspect the
completeness of
supporting
documents.
92
2. Post/Record
obligation to
Index of
Payments, None 10 minutes Disbursement
review the DV.
3. Check/Verify
availability of
funds, validate
purpose and
object code per
obligation vs.
nature of claim, None 15 minutes Bookkeeping
number
assigned by
MFO, assigns
cash allocation.
4. Final review,
DV. Branch
6. Transmit DV
to PAMU for None 20 minutes Administrativ
approval of e Branch
payment and
pre-audit.
Total: 1hour
2minutes
34.9 Payment - Labor and Wages

Type of G2G – Government to Government G2C – Government to
Transaction: Civilian
Who may avail: Job-Contract Personnel
photocopies)
4. Three (3) Copies of BIR form Philippine Army Major Units (PAMUs)
1901/COR(for 1st claim)
93
5. Three (3) Copies of Income Sworn Philippine Army Major Units (PAMUs)
Declaration (for 1st claim)
6. Three (3) Copies of BIR form 0605 Philippine Army Major Units (PAMUs)
(for 1st claim)
7. Three (3) Copies of Philippine Army Major Units (PAMUs)
Contract/Appointment/Job Order
8.Approved Daily Time Record Philippine Army Major Units (PAMUs)
FEES
CLIENT STEPS TO BE
PAID
1. Submit the 1. Receive DV
required documents log-in and assign
control number
FMIS Account. verify correctness
of computation Disbursement
and existence of None 10 minutes Branch /Journal
chargeability, and & Miscellaneous
inspect the Branch
completeness of
supporting
documents.
2. Post/Record
Index of None 10 minutes Branch /Journal
Payments, &Miscellaneous
review the DV.
3. Check/Verify
availability of
funds, validate
purpose and
object code per Disbursement
obligation vs. None 15 minutes Branch /Journal
nature of claim, & Miscellaneous
number assigned
by MFO, assigns
cash allocation.
4. Final review,
5. Log-out the
DV. None 2 minutes Disbursement
Branch
94
6. Transmit DV to
PAMU for
approval of None 20 minutes Administrative
payment and pre- Branch
audit.
Total: 1hour
2minutes
34.10 Payment of Utilities

3 photocopies)
photocopies)
4.Receipts/Billing in the Name & Address Service Provider
of the Unit
5.Certification, if not in the Name and Philippine Army Major Units (PAMUs)
Address of the Unit:
a. That the Person is currently assigned to
the Unit
b. That the Billed Amount was used by the
Unit
c. Certification must be signed by the Unit
Chief of Office.
(3 photocopies)
PERSON
CLIENT STEPS RESPONSIBL
E
1.Submit the required 1. Receive DV,
control number
correctness of Disbursement
computation and None 10 minutes Branch/
existence of Journal &
chargeability, Miscellaneous
and inspect the Branch
completeness of
95
supporting
documents.
2. Post/Record
Index of None 10 minutes Branch/
Payments, Journal &
journalize and Miscellaneous
review the DV. Branch
3. Check/Verify
availability of
funds, validate
purpose and Bookkeeping
object code per Branch/
obligation vs. None 15 minutes Journal &
nature of claim, Miscellaneous
number
assigned by
MFO, assigns
cash allocation.
4. Final review,
sign-in theDV. Accountant
5. Log-out the
DV None 2 minutes Disbursement
Branch
6. Transmit DV
to PAMU for None 20minutes Administrative
approval of Branch
payment and
pre-audit.
Total: 1 hour 2
minutes
34.11 PBB for Retired Personnel

Who may avail: Retired Philippine Army Personnel
2.Statement of Last Payment Finance Center Philippine Army (FCPA)
3.Special Order/Retirement Order Office of the Army Adjutant (OAA)
4.Certification of Non-Payment Finance Center Philippine Army (FCPA)
96
5.One (1) Photocopy of ATM Card Retired Uniformed and Non-Uniformed PA
Personnel
CLIENT STEPS
in and assign
verify
correctness of
computation None 10 minutes Disbursement
and existence Branch
of
chargeability,
and inspect the
completeness
of supporting
documents.
2. Post/Record
obligation to
Index of
Payments,
journalize and None 10 minutes Disbursement
review the Branch
DV/Payroll.
3. Check/Verify
availability of
funds, validate
purpose and
object code per
record
obligation
number
assigned by
MFO, assigns
cash allocation.
4. Final review,
sign the Accountant
DV/Payroll.
5. Log-out the
DV/Payroll. None 2 minutes Disbursement
Branch
97
6. Transmit
DV/Payroll to
approval of Branch
payment and
pre-audit.
Total: 1hour
2minutes
34.12 Procurement of Supplies from PSDBM with Amendment of

APR

1.Amended Agency Procurement Philippine Army Major Units (PAMUs)
Request (APR)
2. Delivery Receipt (Pre-Audited) - Philippine Army Major Units (PAMUs)
Partial Supplies (1 Photocopy)
3.Check/ADA (1 Photocopy) Philippine Army Major Units (PAMUs)
4. Disbursement Voucher (1 Photocopy) Philippine Army Major Units (PAMUs)
5. Unit Procurement Request (UPR) (1 Philippine Army Major Units (PAMUs)
Photocopy)
6.Agency Procurement Request (APR) Philippine Army Major Units (PAMUs)
(1 Photocopy)
CLIENT STEPS
documents APR log-in and
assign control
number on the
voucher, verify
correctness of
computation None 10 minutes Disbursement
and existence Branch
of
chargeability,
and inspect the
completeness
of supporting
documents.
2. Final review,
sign-in the Accountant
APR.
3. Log-out the
APR. None 2 minutes
98
Disbursement
Branch
4. Transmit
APR to PAMU. None 20 minutes Administrative
Branch
Total: 37 minutes
34.13 Procurement thru PSDBM

Type of Transaction: G2G – Government to Government G2C – Government to
Civilian
Who may avail: Philippine Army Major Units(PAMUs)
3 photocopies)
photocopies)
4.Requisition and Issue Slip (RIS) Philippine Army Major Units (PAMUs)
5.Unit Procurement Request (UPR) Philippine Army Major Units (PAMUs)
6.Agency Procurement Request (APR) Philippine Army Major Units (PAMUs)
PERSON
E
1.Submit the required 1. Receive DV
control number
FMIS Account. verify Disbursement
correctness of None 10 minutes Branch
computation and /Journal &
chargeability, Branch
and inspect the
completeness of
supporting
documents.
2. Post/Record
Index of None 10 minutes Branch
Payments, /Journal &
journalize and Miscellaneous
review the DV. Branch
3. Check/Verify
availability of
funds, validate
purpose and None 15 minutes
99
nature of claim, /Journal &
record obligation Miscellaneous
number Branch
assigned by
MFO, assigns
cash allocation.
4. Final review,
5. Log-out the
Branch
6. Transmit DV
to PAMU for
payment and Branch
pre-audit.
Total: 1hour
2minutes
34.14 Productivity Enhancement Incentive

3 photocopies)
3.Certificate of non-payment Philippine Army Major Units (PAMUs)
4.Unit Payroll of Productivity Philippine Army Major Units (PAMUs)
Enhancement Incentive(PEI)
AGENCY FEES TO PROCESSIN PERSON
CLIENT STEPS
ACTIONS BE PAID G TIME RESPONSIBLE
100
documents log-in and
assign control
1.1 Upload Data to number on the
FMIS Account. voucher, verify
correctness of
existence of Branch
chargeability,
and inspect the
completeness of
supporting
documents.
2. Post/Record
obligation to
Payments, Branch
journalize and
review the DV.
3. Check/Verify
availability of
funds, validate
purpose and
object code per
record obligation
number
assigned by
MFO, assigns
cash allocation.
4. Final review,
5. Log-out the
Branch
6. Transmit DV
to PAMU for
payment and Branch
pre-audit.
Total: 1hour
2minutes
101
34.15 Public Bidding

Type of
photocopies)
4.Requisition and Issue Slip (RIS-NIS)(3 Philippine Army Major Units (PAMUs)
photocopies)
5.Unit Procurement Request(3 Philippine Army Major Units (PAMUs)
photocopies)
6.Pre-procurement Conference (Goods Philippine Army Bids and Awards Committee
w/ ABC>P2M; Infra w/ABC>P5M; and (PABAC)
Consultancy w/ ABC>P1M)
7.Letter to Observer (5 days before Philippine Army Bids and Awards Committee
procurement stage) (PABAC)
8.Bidding Documents Philippine Army Bids and Awards Committee
(PABAC)
9.Supplemental/Bid Bulletin (if any) Philippine Army Bids and Awards Committee
(PABAC)
10.Invitation to Bid (ITB) / Request for Philippine Army Bids and Awards Committee
Expression of Interest (PABAC)
a. Conspicuous Places for 7 Days
b. PhilGEPS posting for 7 Days
c. Posting at agency website
11.Minutes of Pre-bid Conference Philippine Army Bids and Awards Committee
(ABC>P1M) (PABAC)
12.Legal, Technical and Financial Seller / Service Provider
Documents
13.Bid security or Bid Securing Seller / Service Provider
Declaration
14.PhilGEPS Registration (Goods & Seller / Service Provider
Infra)
15.SEC (Corp/Partnership) DTI (Sole Seller / Service Provider
Prop.); CDA (Coop)
16.Mayor's/Business Permit Seller / Service Provider
17.Tax Clearance Seller / Service Provider
18.Philippine Contractors Accreditation Seller / Service Provider
Board(PCAB) License and Registration
(Infra)
19.Statement of all Ongoing Government Seller / Service Provider
and Private Contracts (Goods and Infra)
102
20.Statement of Single Largest Seller / Service Provider
Completed Contracts (SLCC) (for Goods
and Infra)
21.Net Financial Contracting Seller / Service Provider
Capacity(NFCC) Computation (Goods &
Infra) or committed Line of Credit (for
Goods only)
22.Joint Venture Agreement (JVA) or Seller / Service Provider
Duly Notarized Statement (if applicable)
23.Audited Financial Statements Seller / Service Provider
24.Organizational chart (Consultancy Seller / Service Provider
Services)
25.Technical Specifications (Goods); Seller / Service Provider
Project Requirements (Infra); Approach,
work plan, and schedule (Consulting
Services)
26.List of key personnel to be assigned Seller / Service Provider
to the contract to be bid (Consultancy)
27.Omnibus Sworn Statement Seller / Service Provider
28.Special Power of Attorney (Sole Seller / Service Provider
Prop); Board/Partnership Resolution or
Secretary's Certificate (for Corp or
Partnership)
29.Warranty Undertaking Seller / Service Provider
30.Statement of Compliance Seller / Service Provider
31.Bid Forms Seller / Service Provider
32.Abstract of Bids Philippine Army Bids and Awards Committee
(PABAC)
33.Minutes of Receipt and Opening of Philippine Army Bids and Awards Committee
Bid Envelopes (PABAC)
34.Brochure (if applicable) Seller / Service Provider
35.Post-Qualification Requirements Seller / Service Provider
36.Post-Qualification Report Philippine Army Bids and Awards Committee
(PABAC)
37.BAC Resolution on awarding of Philippine Army Bids and Awards Committee
Contract (PABAC)
38.Notice of Award Philippine Army Bids and Awards Committee
(PABAC)
39.PhilGEPS posting (within 3 days) PhilGEPS Website
40.Contract Agreement/Purchase Order Philippine Army Bids and Awards Committee
(PABAC)
41.Performance Security Seller / Service Provider
42.Funding (Certification of Availability of Accounting Service Philippine Army
Allotment and Obligation Request and
Status)
43.Notice To Proceed Philippine Army Bids and Awards Committee
(PABAC)
103
44.PhilGEPS posting (within 3 days) PhilGEPS Website
45.Letter to COA (Photocopy of Docs - Philippine Army Bids and Awards Committee
NOA, NTP, PO and letter from supplier (PABAC)
re schedule of delivery)
46.Delivery Receipt and Invoice Seller / Service Provider
47.Certificate of Acceptance by End Philippine Army Bids and Awards Committee
User (PABAC)
48.Notice of Delivery addressed to COA Philippine Army Bids and Awards Committee
(PABAC)
49.TIAC Report Technical Inspection and Acceptance
Committee (TIAC)
50.Delivery of Items Inspection Report Philippine Army Bids and Awards Committee
(PABAC)
51.Inspection and Acceptance Report Philippine Army Bids and Awards Committee
(PABAC)
CLIENT STEPS
1. Submit the 1. Receive DV,
required documents log-in and assign
control number
FMIS Account. verify correctness None 10 minutes Disbursement
of computation Branch/ Journal
and existence of & Miscellaneous
inspect the
completeness of
supporting
documents.
2. Post/Record
Index of None 10 minutes Branch/ Journal
Payments, & Miscellaneous
review the DV.
3. Check/Verify
availability of
funds, validate
purpose and
obligation vs. None 15 minutes Branch/ Journal
number assigned
by MFO, assigns
cash allocation.
4. Final review,
104
5. Log-out the DV
None 2 minutes Disbursement
Branch
6. Transmit DV to
PAMU for
payment and pre- Branch
audit.
Total: 1 hour 2
minutes
34.16 Reimbursement Hospitalization Expenses

3 photocopies)
3.Board Resolution Office of the Army Chief Surgeon (OACS)
4.Official Receipt Hospital/ Place of confinement
5.Medical Certificate Hospital/ Place of confinement
6.Medical Abstract/Summary Hospital/ Place of confinement
7.Certificate of Bonafide Member Philippine Army Major Units (PAMUs)
FEES
CLIENT STEPS TO BE
PAID
control number
correctness of None 10 minutes Disbursement
computation and Branch
existence of
chargeability,
and inspect the
completeness of
supporting
documents.
2. Post/Record
obligation to
Payments, Branch
journalize and
review the DV.
105
3. Check/Verify
availability of
funds, validate
purpose and None 15 minutes Bookkeeping
object code per Branch
obligation vs.
nature of claim,
record obligation
number
assigned by
MFO, assigns
cash allocation.
4. Final review,
5. Log-out the
Branch
6. Transmit DV
to PAMU for
payment and Branch
pre-audit.
Total: 1hour
2minutes
34.17 Reimbursement of Local Travel

3 photocopies)
photocopies)
4.Travel Order(3 photocopies) Philippine Army Major Units (PAMUs)
5.Approved Itinerary of Travel(3 Philippine Army Major Units (PAMUs)
photocopies)
6.Certificate Host Unit/Office
ofAppearance/Completion/Diploma(3
photocopies)
7.Payroll (when applicable) (3 Philippine Army Major Units (PAMUs)
photocopies)
8.Used Ticket (when applicable) (3 Service Provider
photocopies)
106
9.Boarding Pass (when applicable) (3 Service Provider
photocopies)
10.Terminal Fee (when applicable) Service Provider
11.Certificate of Non-Payment Philippine Army Major Units (PAMUs)
12.Certificate of Travel Completed Philippine Army Major Units (PAMUs)
13. After Travel Report Philippine Army Major Units (PAMUs)
AGENCY FEES TO PROCESSIN PERSON
CLIENT STEPS
ACTIONS BE PAID G TIME RESPONSIBLE
1.Submit the required 1. Receive DV
control number
1.1 Upload Data to on the voucher, Bookkeeping
FMIS Account. verify None 10 minutes Branch/Journal
correctness of & Miscellaneous
computation and Branch
existence of
chargeability,
and inspect the
completeness of
supporting
documents.
2. Post/Record
Index of None 10 minutes Branch/Journal
Payments, & Miscellaneous
review the DV.
3. Check/Verify
availability of
funds, validate
purpose and
obligation vs. None 15 minutes Branch/Journal
number
assigned by
MFO, assigns
cash allocation.
4. Final review,
5. Log-out the
Branch
6. Transmit DV
to PAMU for
payment and Branch
pre-audit.
107
Total: 1hour
2minutes
34.18 Subsistence Allowance

Who may avail: PA Uniformed Personnel
3 photocopies)
2.Certificate of non-payment Philippine Army Major Units (PAMUs)
3.Monthly Report of changes /Gains and Philippine Army Major Units (PAMUs)
Losses
4.Roster of troops Philippine Army Major Units (PAMUs)
5.Balancing Summary Philippine Army Major Units (PAMUs)
6.Payroll Philippine Army Major Units (PAMUs)
PERSON
E
1. Review or
check balance of
SDO or Unit
1. Submit the required
Cash Advances
documents for
and issue
verification of the
Certification from
history of the cash
the Accountant Disbursement
advance.
that the Previous None 10 minutes Branch /
Cash Advance Journal &
1.1 Upload Data to
have been Miscellaneous
FMIS Account.
liquidated and Branch
accounted for in
the books
2. Receive DV
log-in and assign
control number
on the voucher,
verify Disbursement
correctness of None 10 minutes Branch /
computation and Journal &
chargeability, Branch
and inspect the
completeness of
supporting
documents.
108
3. Post/Record
obligation to
Payments, Branch
journalize and
review the DV.
4. Check/Verify
availability of
funds, validate
purpose and
object code per
record obligation
number
assigned by
MFO, assigns
cash allocation.
5. Final review,
sign the DV. Accountant

DV. Branch
7. Transmit DV
to PAMU for None 20 minutes Administrative
approval of Branch
payment and
pre-audit.
1 hour 15
Total minutes
35.Processing of Awards and Decorations

Process request for awards and decorations of PA Personnel by checking
the completeness, correctness, appropriateness and authenticity of
documents before endorsing to the Philippine Army Awards and
Decorations board for deliberation. Approved Major Awards will be
processed further for the endorsement of CG,PA to the AFP Awards and
Decorations board, while approved minor awards will be processes for the
issuance of orders in the Office of the Army Adjutant.

109
All active PA Personnel recommended by their unit commanders
Who may avail: for valuable achievement, exemplary performance of duty and
excellent services rendered
1. Recommendation from Unit Unit Office
Commander
2. Proposed Citation APMC PA
3. Other supporting documents (After Personnel Itself
Battle Report)
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
Submit Receive and checks
documents to the completeness and
MOWEL Branch authenticity of
documents
Request the PA
Awards and
decorations board to None 3 days Mowel branch
convene for
deliberation
If approved by the
board, Director APMC
None 2 days
endorses board
Receives the
approved board
resolution for awards
and decorations
Prepares and submit
the request for None 1 day Mowel Branch
issuance of orders
Monitoring None
Service is covered under AFP G131-05 Awards and Decorations Handbook dtd 26 June
2014
35. Professional Examinations (PROFEX)

Process on administration of Proficiency examination who are applying
for Promotion and Reenlistment.

1. Military I.D. Personnel itself
2. Pencil #2 Personnel itself
3. Eraser Personnel itself
110
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
Check the
identification & records 5 mins
the MOS of the
Registration None ATO, APMC
examinee for
numbering of test
booklet
-Distribute the test
booklets & answer
sheets
-Assign codes to the
Proceed to answer sheet for the
None 30 mins ATO, APMC
testing room examinees
-Conduct
orientation/disseminati
on of the examination
procedures
Administer the
Exam Proper None 2 hrs ATO, APMC
examination
Submit answer Check the answer
sheet to the through optical reading None 20 mins ATO, APMC
proctor machine
Publish and issue
Gets Orders 30 mins OAA
orders
TOTAL: None 2 hrs and 55
minutes
Service is covered under HPA SOP Number 2 dated 28 February 2017; Subject
Proficiency Examination for Enlisted Personnel
36. Promotion of Enlisted Personnel

The Promotion board created to deliberate and pass upon all candidates
recommended by Unit Promotion Boards for regular promotion to grades E3 up
to E7 to include promotion to grade E2 of EP assigned at
GHQ/AFPWSSUs/UCs. It also functions as the Review and Evaluate Board for
Grades E3 to E7.

1. Updated SOI Office of the Army Adjutant
2. Declaration of Graduates (Career
Training School
Course)
3. Promotional data Unit Office
4. Profex Result Office of the Army Adjutant
111
5. Latest Permanent Promotion Office of the Army Adjutant
6. Last Three (3) PER Unit Office
7. PFT result SSC, IMCOM PA
8. Medical Certificate (Military Hospital) Military Hospital
9. Clearances (DLO,PA, G2,PA,
APAO/PAO
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
Check completeness
PA Enlisted of documents; Promotion Br,
None 15 mins
Personnel Determine validity of APMC
request;
Prepares the schedule Secretary, PA
None 3 days
for board EPPB “B”
None 1 day
deliberation APMC
Send to OG1, PA the Promotion Br,
None 2 hours
approved resolution G1, PA
Promotion Br,
Monitoring None
G1, PA
Validates the issued
None 2 days OAA
orders from OAA
days
Service is covered under HPA IGRR dtd 19 May 2015
37. Promotion of Officers from O1 to O5

The Different PASBs shall ensure that only the best qualified are
promoted in accordance the existing rules, policies, procedures and
guidelines governing the promotion in grade of all Officers in the active
service of the AFP

Who may avail: All active PA Officer Personnel
Office of the Information Management
1. Updated SOI from IMB (O1-O5)
Branch
2. Declaration of Graduates (O1 & O3) Training School
3. APE & Medical Certificate from Army
Army Chief Surgeon Office
C, Surgeon (O1-O5)
4. Officer Appraisal Report (O1-O5) Unit Office
112
5. Commanders Evaluation Report (O3-
Unit Office
O5)
6. Executive Summary (O3) Unit Office
7. SOT Orders (Reserve Officers) Training School
8. Clearances
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
Make radio message
to all concerned
officers re the PA Promo Board
None 1 day
schedule of interview “A-D”
and documents to be
submitted
Submit pertinent Check completeness
documents to of documents/
None 15 mins
respective Promo Determine validity of
Boards “A-D” documents
Facilitate the
Registration None Secretariat
Registration
Facilitate the conduct
of PFT in
Undergo PFT None
coordination with
SSU
Undergo Interview by
None
Interview Respective Board
Board Deliberation None
Respective
Approval/Disapproval None
Boards
Submission of Board
Promotion Br,
Deliberation to OJ1, None 2 days
APMC
GHQ
OJ1, GHQ will
recommend Board None
Deliberation to CSAFP
DND Notation None DND
OPAMA None OPAMA
OJ1, GHQ OJ1
recommends issuance None
of Order to OTAG
Get Orders Issuance of Order None OTAG
Service is covered under Circular No 3 GHQ AFP dtd 19 Feb 2016
113
38. Readjustment of Ranks of EP with Inactive Reserve Officer
Status and/or as Licensed Professionals
This Service aims to process pertaining to readjustment of ranks of EP
with Inactive Reserve Officers status and/or as Licensed Professionals

Who may avail: All concerned PA Personnel
1.Recommendation from his/her PAMU
Unit Office
Commander
2. Enlistment Order Office of the Army Adjutant
3. Appointment as Inactive 2LT Office of the Army Adjutant
4.Certification from PRC for passing
PRC Office
the Gov’t Licensure Exam
5.College diploma and TOR School
6. Certification of non-pending case Unit Office
7. DLO, PA and G2, PA Clearance Office of the Army Adjutant
RAD, APMC documents
Make STL to be
Chief , RAD,
APMC
APMC
Forward STL to
OG1, PA for None 1 day Director, APMC
approval
Approval/disappro
None 5 days
val by G1,PA
if approved:
Forward approved
communication to
OAA for issuance G1, PA
of orders None
if disapproved:
Notify concerned
units why request
was disapproved
Publication of
Orders
days
Service is covered under HPA Letter Directive dated 30 July 2012
114
39.Reproduction of SALN
Reproduction of SALN is done when the Philippine Army personnel who filed their
SALN or their duly authorized representative, proceeds to the office in order to secure
a copy of their SALN whether in electronic copy or hard copy.

1. Any Philippine Army personnel who filed his/her SALN
Who may avail: 2. Authorized representative of the SALN filer.
3. Other persons subject to the approval of Deputy, ACESPA
1. Letter request duly endorsed by Unit Public Accountability Branch (PAB) of
Commander/Chief of Office or his OACESPA
authorized representative (1 original
copy).
2.Certification signed by Chief, OESPA Concerned government agencies
PAMU that the personnel is not
deficient in filing his/her SALN for the
last ten (10) years. (1 original copy)
3. Authorization Letter from SALN filer SALN filer and from any lawyer or law firm/office
and Special Power of Attorney (for who is authorized to issue an SPA
representatives). 1 original copy
4. Affidavit of Loss if the personal SALN SALN filer
copy is lost. (1 original copy)
1. Client or his 1. The PAB
duly authorized personnel checks None Three (3) PAB NCO
representative the completeness Minutes OACESPA
gives the of the
documentary documentary
requirements to requirements.
the PAB NCO
1.1 If there are
lacking
document/s, the
requesting party is
immediately
informed to
complete the
requirements.
2. Client or his 2. PAB personnel
duly authorized receives the SALN
representative Request Form. None Five (5) PAB NCO
fills-out the SALN Minutes OACESPA
Request Form
2.1 PAB personnel

stamps the
115
customer's copy
with OACESPA's
seal.
2.2 PAB personnel

indicates the time
and date of
receipt, and affixes
his signature.
3. Client logs-in 3. PAB personnel
at the OACESPA gives the logbook
logbook the time to the client None Two (2)
and date of Minutes
request, contact
number, and
other details
4. PAB personnel
checks and
retrieves (if None 30 Minutes Admin
available) the Assistant I
original SALN on OACESPA
file and reproduces
it.
4. Client or his 5. PAB personnel
duly authorized then attaches the None One (1) Day Admin
representative reproduced SALN Assistant I
logs-in at the to the SALN OACESPA
OACESPA Request Form to
logbook the time be routed for
and date of notation and
request, contact approval
number, and
other details.
6. Upon approval,
the requesting None Five (5) Admin
party will be Minutes Assistant I
immediately OACESPA
informed in order
to claim the
requested
document.
6.1 If request is
denied, the client
or his authorized
representative is
immediately
informed by PAB
personnel the
reason for its
denial thru text,
116
phone call, or
email.
5. Client to show 7. PAB personnel
his government- to make sure that None Ten (10) Investigation
issued ID to PAB the one receiving Minutes NCO
personnel and the requested OACESPA
claims the document/s is the
requested client himself by and
document/s, logs- verifying his
out in the government-issued
OACESPA ID. Admin Aide
logbook the time OACESPA
and date of 7.1 In case of
completion of the representatives
request (based claiming the
on the time and documents, PAB
date when the personnel must
client was first verify the
informed that the identity of the
requested authorized
document is representative
already available through his ID
for pick-up), and together with the
fills-out the Authorization
feedback/survey/ Letter from the
complaint form. SALN filer with
Special Power of
* In case of Attorney.
representatives
claiming the 7.2 PAB personnel
requested to make sure that
documents, they the one who
must show to received the
PAB personnel requested
their government- document/s has
issued ID and the properly logged-
Authorization out in the
Letter from the OACESPA
SALN filer with logbook.
Special Power of
Attorney. The
representative
will then log-out
in the logbook
and fill-out the
feedback form.
TOTAL: None One (1) Day
and 55
Minutes
117
40. Termination and Enlistment of Candidate Soldiers
This service aims to process pertaining to termination and enlistment of
Candidate Soldier

Who may avail: All concerned PA Personnel
1. Request fm the unit Training School
2. Declaration of Graduates from BMT Training School
3. Block of AFPSN RAD, APMC
4. STL with attach draftee Order of RAD, APMC
Termination & Enlistment
5. Order of Merit fm Specialization Course Training School
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
documents to completeness of None 5 mins
RAD, APMC documents RAD, APMC
Make STL to be signed
None 2 days
by Director, APMC
Forwards STL to OG1,
PA for approval
None 5 days
by G1,PA
if approved: Forward
approved
communication to
OAA for issuance of G1, PA
orders None
if disapproved:
Notify concerned units
why request was
disapproved
Publish and issue
orders
days
Service is covered under HPA Letter Directive dtd 26 June 2015; subject Implementing
guidelines in the Recruitment of Candidate Soldier in the Philippine Army.
118
41. Transition Assistance Program (TAP) Services
Facilitate the smooth transition of retiring or separating military personnel
to civilian life. These Services provided include Pre-Separation Planning,
Vocational and Technical skills training (VTSTA), Job Search Assistance
(JSA) and Business Livelihood or Enterprise development assistance
(BLEDA)

All retiring and Separating PA Personnel, Honorably Discharged
Who may avail:
Personnel and Dependents of KIA Personnel
1. Recommendation from PAMU PAMU
2. Personnel Action Form Unit Office
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
Retiring and Conduct interview
Separating None 10 mins TAP APMC
personnel
Prepares and request
the conduct of TAP
Pre separation and None 1 day TAP APMC
retirement planning
workshop
Conduct of TAP Pre
separation and
None 4 days TAP APMC
retirement planning
workshop
Recommends for
Training to None 1 day TAP APMC
stakeholders
Monitoring None
Service is covered under AFP Circular #3 dated 27 June 2011 and PA letter directive on
TAP dated 06 December 2013
119
Philippine Army Major Units
(Field Offices)
External Services
120
1. Acceptance and Referral of Complaint
All complaints filed against Philippine Army (PA) personnel and Derogatory Report from any
investigative bodies are handled by the PAMU Provost Marshal but in special cases it is
handled by the OAPM.
Office or Division: PM of Philippine Army Major Unit (PAMU)

Any personnel of the AFP and their dependents, individual,
Who may avail: entities and organization who has personal knowledge of the
offense committed by the respondent.
(1 original copy)
2. Notarized Affidavit of Witness/es Any law firm/office
(1 original copy)
3. Documentary evidence/s (1 original copy Complainant
for each document/evidence)
4. Photocopy of valid ID Complainant
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
1. Upon arrival to The Duty EP will
PM office, the assist the complainant
complainant will in registering her
register her name name in the visitor’s Duty EP
in the visitor’s logbook.
logbook.
2. Complainant Duty EP will determine
submits his/her the purpose of
affidavit- complaints and
complaint and validates the
pertinent completeness of the
documents to the documents and Duty EP
duty EP to encodes the complaint None Fifteen (15)
determine its in the master minutes
purpose. list/database of cases.
Endorsed to the GAD
NCO.
3. The The GAD NCO will
complainant will determine needed
provide needed assistance per GBV GAD NCO/LIS/
information to the Referral System, OESPA
GAD NCO. Determine the nature of
complaint.
Endorsed to Investigator
non-domestic related
complaints.
121
Refer to OESPA
domestic related
complaints.
Refer to unit of
concerned personnel
for appropriate
action/investigation.
4. The The Investigator will
complainant will conduct initial
submit the questioning,
Notarized verification of
Affidavit of documents, fill up PM/Investigating
Complaint and complaint sheet, initial NCO
other supporting acceptance of
documents. complaint and
endorsed to the
investigator.
The duty investigator
will review the
complaint and
documents. Final
Acceptance of
Complaint to conduct
investigation and
referral .The
investigator will PM/Investigating
45 days
classify the offense NCO
into minor, less grave
and grave offense with
reglementary period of
15 days for minor
offence, 30days for
less grave and 45
days for grave
offence.
TOTAL: None 45 days and
15 minutes
09 March 2016 with subject: Disposition of Administrative Cases and Imposition of
Sanctions
122
2. Disposition of Domestic-Related Complaints/Reports
Domestic cases are complaints filed against Philippine Army (PA) personnel when it comes
to family issues to include, but not limited to: abandonment, non-support, and insufficient
support. These issues are usually handled by OESPA, PAMUs, but in special cases, by
OACESPA.

1. Family documents (1 original copy) Philippine Statistics Authority
2. Dependent ID/Government-Issued ID HPA/Concerned government agencies
(1 original copy)
(1 original copy)
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
complaint and documents and None Ten (10) C, IIB/IIB NCO
pertinent encodes the complaint minutes OESPA, PAMU
documents to the in the master
investigation (IIB) list/database of cases
personnel
2. IIB personnel
personnel for
appearance through the
OESPA, PAMUs.
is assigned inside
post None Ten (10) days C, IIB/IIB NCO
OESPA, PAMU
is Luzon-based
- 10 days if
3. Investigation
personnel sends
invitation letter to the None One (1) day C, IIB/IIB NCO
complainant for OESPA, PAMU
appearance.
123
4. Investigation
personnel initiates
settlement/conciliation None Four (4) hours C, IIB/IIB NCO
upon reporting of the OESPA, PAMU
parties at OACESPA.
5. Investigation
personnel prepares
the result of action
taken/disposition of
the case (IR/SDF) None Twenty (20) C, IIB/IIB NCO
days OESPA, PAMU
5.1 Facilitate its
submission to CG, PA
for approval as
recommended by
ACESPA if amicably
settled.
6. If not amicably
settled, investigation
personnel will conduct
formal investigation
None Twenty-seven C, IIB/IIB NCO
6.1 Prepares the (27) days OESPA, PAMU
result of action
taken/disposition of
the case (IR/SDF)
6.2 Submit to CG, PA

for approval as
recommended by
ACESPA.
7. Investigation
personnel informs all
concerned on the None One (1) day C, IIB/IIB NCO
approved final OESPA, PAMU
disposition of the
case/complaint.
TOTAL: None 59 days, 4
hours, and 10
minutes
26 April 2019 with subject: Implementing Guidelines in the Settlement/Disposition of
Domestic-Related Cases in the Philippine Army
124
3. Investigation/Disposition of other ESPA Complaints/Reports

Who may avail: All
(1 original copy)
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
pertinent encodes the complaint Minutes OESPA, PAMU
investigation list/database of cases
personnel
informs the Five (5)
complainant to submit None C, IIB/IIB NCO
Minutes OESPA, PAMU
lacking documents (if
there are any)
3. IIB personnel
and other personnel
OESPA, PAMUs and
require them to submit
OESPA, PAMU
their respective counter-
affidavits.
is assigned inside
post
is Luzon-based
- 10 days if
125
the case, IIB None 5 days C, IIB/IIB NCO
personnel initiates the OESPA, PAMU
conduct of
taking of the Sworn
Statements.
5. IIB personnel
prepares the
and the result of
taken/disposition of OESPA, PAMU
recommended by
ACESPA.
6. Investigation
disposition of the
case/complaint.
TOTAL: None Forty five (45)
days and 15
minutes
4. Philippine Army Pre-entry Exams (PAATB, AQE & SWE)

It contains the step by step procedure on how to apply and take the Pre-
entry Exam

Who may avail: Those who want to apply for OCC, OPC & CSC
1. College Transcript of Record (Original) School
2. Diploma (Original) HPA/Concerned government agencies
3. Form 137 (For High School graduate) School
4. NBI Clearance or Police Clearance Municipal Office
5. 2x2 I.D Picture
6. 2 Valid IDs
7. PSA Birth Certificate PSA Office
126
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
Check the
completeness/authen
Register to take ticity of the ARO pers,
None 5 mins
AFPSAT Exam documents and APMC
schedule applicant
for conduct of Exam
Distribute the test
Return on the
booklet and
date of exam
disseminate None
and proceed to
examination
Testing Room
procedures
Administer the
Take the Exam None 2 ½ hrs
examination
ATO Personnel
Check the answer
Submit the through optical
answer sheet to reading machine if None 5 working days
the proctor the examinee
“passed” or “failed”
Get AFPSAT
Issue AFPSAT Result None 5 mins
Result
For OPC and OCC Applicants who qualified for the course
Inform applicants on
Register to take
the schedule of Army None 5 mins
AQE
Qualifying Exam
Distribute the test
Take the AQE booklet and
(Army Qualifying disseminate None 30 mins ATO Personnel
Exam) examination
procedures
Submit answer
sheet of AQE to Check the Exam None 5 mins
the proctor
Inform Applicant of
Get AQE Result the result of his/her None
AQE
Distribute the test 2 hours
booklet and
Take SWE disseminate None
examination ATO Personnel
procedures
Administer the
examination
5 mins
Submit SWE None
answer sheet to Check the Exam
the proctor
127
Service is covered Circular Nr 2 DND GHQ AFP dated 10 April 2015; Subject: AFP
Service Aptitude Test (AFPSAT)
5. Recruitment of PA Officers (OCC and OPC)

A procedure that will be undergone by aspiring applicants who wish to
join the Philippine Army
Who may avail: OCC and OPC qualified applicants
1. Baccalaureate degree School
2. Documentary evidence/s
3. Single without child
4. atleast 5” (both Female and Male)
5.Physically, mentally & psychologically fit Military Hospital
6.21-29 y/o on the start of the training
7. No Pending Case
8. AFPSAT (OCC and OPC)
9. Commissioned in the Reserve Force as
2LT not more than 31 yrs old on the date of
CAD (OPC)
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
Register/Submit
application to Consolidate all the
ARO requirements of None 30 mins ARO Pers
Luzon/Visayas/ applicants
Mindanao
Conduct of initial
Appear for interview by PA Chief, RAD,
None 1 day
initial interview Officer Selection APMC
Committee
Monitor the conduct of
If Selected:
Physical Medical AGH & RAD,
Physical None 15 working days
Exam in coord with APMC
Medical Exam
AGH
Dir, SSC,
Administer the
Physical ASCOM &
conduct of Physical None 2 hours
Fitness Test Chief, RAD,
Fitness Test
APMC
Final
Appear for final interview/deliberation
None 1 day RAD, OG1
interview of PA Officer
Admission Board
Turn-over candidates Chief,
If Selected: None 1 day
to TRADOC RAD,APMC
128
Take
Oath/Report to
TRADOC
Service is covered under Circular No. 2 GHQ AFP dated 22 Aug 2014; Subject
Procurement of Officers in Philippine Army
6. Response to Domestic-Related Queries

Domestic-related queries are questions asked by the spouses of our military personnel who
are victims of abandonment, non-support, and insufficient support. They usually seek advice
on how to go about their predicament and want to know what will be the procedure should
they decide to pursue a complaint against their spouse.

1. Marriage Certificate (1 original copy) Philippine Statistics Authority
2. Birth Certificate (1 original copy for each Philippine Statistics Authority
child)
3. Dependent ID/Government-Issued ID Concerned government agencies
(1 original copy)

AGENCY ACTION
1. The client 1. The investigation
approaches the personnel gives the
IIB, OACESPA OACESPA logbook and None 2 minutes C, IIB/IIB NCO
requires the client to log OESPA, PAMU
in the record book.
2. The client 2. IIB personnel verifies

informs the IIB the authenticity of
personnel documents submitted None Five (5) C, IIB/IIB NCO
regarding her Minutes OESPA, PAMU
concern/proble
m and presents
his/her family
documents
3. The client 3. IIB personnel initiates
proceeds at the the initial None Twenty (20) C, IIB/IIB NCO
IIB cubicle interview/assessment Minutes OESPA, PAMU
4. The client 4. The IIB advises the

communicates client to submit his/her
his/her queries lacking documents (if
to IIB there are any) and to None 5 minutes C, IIB/IIB NCO
personnel return to OACESPA OESPA, PAMU
after 7 working days if
129
his/her spouse is
assigned in Luzon;
After 10 working days if
his/her spouse is
assigned in Visayas or
Mindanao
5. Client fills- 5. IIB personnel

out the provides the client a None Eight (8) C, IIB/IIB NCO
feedback form feedback form minutes OESPA, PAMU
130
Philippine Army Major Units
(Field Offices)
Internal Services
131
1. Acceptance and Referral of Complaint
All complaints filed against Philippine Army (PA) personnel and Derogatory Report from any
investigative bodies are handled by the PAMU Provost Marshal but in special cases it is
handled by the OAPM.

Type of Transaction: G2G - Government to Citizen
Any personnel of the AFP and their dependents, individual,
Who may avail: entities and organization who has personal knowledge of the
offense committed by the respondent.
(1 original copy)
2. Notarized Affidavit of Witness/es Any law firm/office
(1 original copy)
4. Photocopy of valid ID Complainant
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
1. Upon arrival to The Duty EP will
PM office, the assist the complainant
complainant will in registering her
register her name name in the visitor’s Duty EP
in the visitor’s logbook.
logbook.
2. Complainant Duty EP will determine
submits his/her the purpose of
affidavit- complaints and
complaint and validates the
pertinent completeness of the
documents to the documents and Duty EP
duty EP to encodes the complaint None Fifteen (15)
determine its in the master minutes
purpose. list/database of cases.
Endorsed to the GAD
NCO.
3. The The GAD NCO will
complainant will determine needed
provide needed assistance per GBV GAD NCO/LIS/
information to the Referral System, OESPA
GAD NCO. Determine the nature of
complaint.
Endorsed to Investigator
non-domestic related
complaints.
132
Refer to OESPA
domestic related
complaints.
Refer to unit of
concerned personnel
for appropriate
action/investigation.
4. The The Investigator will
complainant will conduct initial
submit the questioning,
Notarized verification of
Affidavit of documents, fill up PM/Investigating
Complaint and complaint sheet, initial NCO
other supporting acceptance of
documents. complaint and
endorsed to the
investigator.
The duty investigator
will review the
complaint and
documents. Final
Acceptance of
Complaint to conduct
investigation and
referral .The
investigator will PM/Investigating
45 days
classify the offense NCO
into minor, less grave
and grave offense with
reglementary period of
15 days for minor
offence, 30days for
less grave and 45
days for grave
offence.
TOTAL: None 45 days and
15 minutes
09 March 2016 with subject: Disposition of Administrative Cases and Imposition of
Sanctions
2. Accounting of Philippine Army Properties & Equipment

Conduct of Annual Physical Count and Inventory must be done in order to account all
Philippine Army properties and to update the records for proper documentation.
Office or Division: FPAO

Who may avail: Philippine Army Units
133
2. Letter Request Admin Officer, FPAO
2. Report on the Physical Count of Property
Plant & Equipment (RPCPPE)
3. Report on the Physical Count of
Inventories (RPCI)
Unit Copy/ FPAO Copy
(PAR)
5. Inventory Custodian Slip (ICS)
6. Property Turn In Slip (PTIS)
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
1. Approval of 1. Request to conduct
Admin Officer/
schedule of an inventory None 1 day
Inventory Team/
Inventory
UPO/ RSNCO
2. Conduct of 2. Updating of
Physical Count of equipment records. None 4 days and 8
Equipment hours
3. Submission of
supporting documents UPO/ Inventory
to ASPA or concerned None 7 days NCO
FAU for adjustment

days
Service is covered under GHQ Circular No.12 dated 07 November 1994 Annual Inventory
of AFP Properties
3. Investigation/Disposition of other ESPA Complaints/Reports

Office or Division: OESPA, PAMUs

Who may avail: All military and civilian personnel of the Philippine Army
(1 original copy)
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
134
pertinent encodes the complaint Minutes OESPA, PAMU
investigation list/database of cases
personnel
informs the Five (5) C, IIB/IIB NCO
complainant to submit None OESPA, PAMU
Minutes
lacking documents (if
there are any)
3. IIB personnel
and other personnel
OESPA, PAMUs and
require them to submit
OESPA, PAMU
their respective counter-
affidavits.
is assigned inside
post
is Luzon-based
- 10 days if
the case, IIB
personnel initiates the None 5 days C, IIB/IIB NCO
conduct of OESPA, PAMU
taking of the Sworn
Statements.
5. IIB personnel
prepares the
and the result of
taken/disposition of OESPA, PAMU
recommended by
ACESPA.
135
6. Investigation
disposition of the
case/complaint.
TOTAL: NoneForty five (45)
days and 15
minutes
4. Issuance of FPAO Clearance

The FPAO Clearance is issued to Military Personnel and CivHR of Philippine Army as
a certification that indicates their existing accountabilities if there’s any. It also serves
as a requirement in securing a property clearance from APAO.

Who may avail: Military Personnel and CivHR of Philippine Army
PROMOTION
2. UPO Clearance (15FPAO Clearance Unit Property Officer
requirement only)
3. PAO GS Clearance (for Military PAO GS

Personnel only)
4. Unit Clearance Unit assignment of the client
5. SAO Clearance (for GHQ clients) Supply Accountable Officer (SAO), GHQ
RETIREMENT & COMMUTATION
CLAIMS
requirement only)
3. PAO GS Clearance (for Military PAO GS

Personnel only)
5. Command Clearance OG2 PAMU
6. Updated Summary of Information (SOI) Office of the Army Adjutant
7. SAO Clearance (for GHQ clients) Supply Accountable Officer (SAO), GHQ
TRAVEL ABROAD CE/ SDO
requirement only)
3. SAO Clearance (for GHQ Clients) Supply Accountable Officer (SAO), GHQ
DEATH CLAIMS
136
requirement only)
3. PAO GS Clearance (for Military PAO, GS
Personnel only)
5. Command Clearance OG2 PAMU
6. Updated Summary of Information (SOI) Office of the Army Adjutant
7. Death Certificate Philippine Statistics Office
8. SAO Clearance (for GHQ Clients) Supply Accountable Officer (SAO), GHQ
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
Letter Request in Clerk will forward the
2 copies together pertinent documents
with the other to the Clearance NCO None 10 minutes Clearance NCO/
documents for validation. Admin NCO
required.
2. The Clearance
clearance after None Clearance NCO
10 minutes
validating the
documents submitted
by the client
3. Signing of
clearance None 30 minutes Chief FPAO
2. The client may 4. Releasing of FPAO

Clearance NCO/
claim the FPAO Clearance None 5 minutes
Admin NCO
Clearance
5. Issuance of OAPM Clearance

The PM Clearance is issued upon request of any Philippine Army personnel as a form
of certification that he does not have any pending or ongoing administrative case.

following purposes: reassignment, promotion, schooling,
Expiration of Term of Enlistment (ETE), Extension of Term of
Who may avail:
Active Duty (ETAD), Security of Tenure (SOT), separation,
retirement, and other legal purposes (include loan
applications).
CHECKLIST OF
WHERE TO SECURE
REQUIREMENTS
Letter Request duly endorsed by Admin Section/Branch/Division of the client’s
Unit Commander/Chief of Office or office or unit of assignment
137
original copy)
CLIENT STEPS
ACTION BE PAID TIME RESPONSIBLE
1. Client or his The Admin
duly authorized personnel
representative receives the
submits the letter request
Duty Admin/EP
requirements for and verify to None
PM Clearance to PM database.
the Admin
Section Fifteen (15)
2. Client or his The admin minutes
duly authorized NCO will
representative forward the
receives the request to
Admin
stamped record NCO for
None NCO/Record
duplicate of the verification in NCO
letter request PM data base.
3. Client or his The record

duly authorized NCO will
representative prepare the
will wait until the clearance and
None Record NCO/ PM
release of forward to the
clearance. authorized
signatory.
4. Client or his The duty EP/
duly authorized Admin Branch
representative will release the 1 day
claims the PM OAPM
clearance and , clearance and
logs-out in the facilitate
PM logbook the completion of
None Duty EP
time and date of survey/feedbac
completion of the k form.
request, and fills-
out the
feedback/survey
complaint
TOTAL: None 1 day and 15
minutes
138
6. Issuance of OESPA Clearance
The OESPA Clearance is issued to any Philippine Army personnel as a form of
certification that he does not have any pending complaints or cases in relation to
domestic issues, RA 6713, RA 3019, RA 1379, RA 9262, RA 7877, RA 8353, and
Revised Penal Code Title Seven in relation to AW 94 and 95, and that he is not deficient
in the 10-year submission of SALN.
Office or Division: OESPA of Philippine Army Major Units (PAMUs)

following purposes: promotion, confirmation, schooling,
lengthening of active service, Expiration of Term of Enlistment
Who may avail:
(ETE), Extension of Term of Active Duty (ETAD), Security of
Tenure (SOT), separation, retirement, loan applications, and
other legal purposes.
1. Letter Request duly endorsed by Admin Branch/Division of the client’s office or
Unit Commander/Chief of Office or unit of assignment
original copy)
2. Certification of non-pending OESPA Office of the unit where the client is
OESPA-related complaint/case assigned
signed by Chief, OESPA of the
unit where the personnel is
assigned. (1 original copy)
AGENCY ACTION
1. Client or his 1. The Admin
duly Section of the None Five (5) SALN NCO/
authorized OESPA PAMU Minutes PAB NCO
representative receives the letter OESPA PAMU
submits the request and checks
requirements the completeness of
the required
supporting
documents.
1.1 If there are

lacking document/s,
the requesting party
is immediately
informed to
complete the
requirements
2. Client or his 2. If the
duly requirements are None Five (5) SALN NCO/
authorized complete, a Minutes PAB NCO
representative duplicate copy of the OESPA PAMU
receives the letter request will be
139
stamped stamped with the
duplicate of OESPA seal.
the letter
request 2.1 An identification
number will be
assigned to the
request.
2.2 The duplicate

copy will be given to
the client.
3. Client or his 3. The SALN NCO
duly or PAB NCO of the None Five (5) SALN NCO/
authorized OESPA PAMU Minutes PAB NCO
representative ensures that the OESPA PAMU
logs-in at the client or his duly
logbook the authorized
time and date representative has
of request, logged-in the time
contact and date of request,
number, and contact number, and
other details other details
4. The SALN NCO
or PAB NCO of the None Five (5) SALN NCO/
OESPA PAMU logs Minutes PAB NCO
in the letter request. OESPA PAMU
4.1 SALN NCO or

PAB NCO of the
OESPA PAMU
provides the
intelligence/investiga
tion section and
SALN section a
photocopy of the
request for their
evaluation
5.The
intelligence/investiga None Two (2) Days Intelligence/
tion section and and six (6) Investigation NCO
SALN section hours OESPA PAMU
completes the result
of their and
findings/evaluation.
SALN NCO/
The PAB NCO
intelligence/investiga OESPA PAMU
tion will focus on
finding out whether
has a pending
complaint/case in
140
relation to domestic
issues, RA 6713, RA
3019, RA 1379, RA
8353, and Revised
Penal Code Title
Seven in relation to
AW 94 and 95, while
the SALN section
will focus if the
requesting party is
compliant in the 10-
year submission of
SALN.
6. If there are no
impediments/lacking None Ten (10) SALN NCO/
requirements, Admin Minutes PAB NCO
Section prints the OESPA PAMU
draft of the
clearance and
facilitate its routing
for signature.
6.1 If there are

impediments or
lacking requirements
found by
intelligence/investiga
tion section or SALN
section, the
requesting party will
be informed
immediately to settle
the impediments
and/or lacking
requirements.
7. Upon signature,
the certificate will be None Five (5) SALN NCO/
returned to Admin Minutes PAB NCO
Section for release OESPA PAMU
of the clearance
4. Client or his 8. Admin Section to
duly inform the None Ten (10) SALN NCO/
authorized requesting party Minutes PAB NCO
representative (through text, phone OESPA PAMU
claims the call, or email) for the
OESPA claiming of OESPA
clearance, Clearance)
logs-out in the
logbook the
time and date
of completion
141
of the request
(based on the
time and date
when the
client was
informed that
the clearance
is already
available for
pick-up), and
fills-out the
feedback/surv
ey form
TOTAL: None Two (2) Days,
6 Hours, and
45 Minutes
7. Issuance of Supplies and Equipment

Inspected supplies and equipment will be issued to concerned Philippine Army units
for maintenance and operation purposes.

1. Issuance Directive OG4 PAMU
2.Stock Card UPO/ End User
3. Tally Out PAO GS
4. Property Transfer Report (PTR) FPAO/ PAO GS
5. Property Acknowledgment Receipt End User
(PAR)
6. Property Card FPAO
7. Requisition and Issue Slip (RIS) FPAO/ End User
8. Inventory Custodian Slip (ICS) End User
9. Report of Supplies and Materials End User
Issued (RSMI)
1. Receipt of
Issuance Directive None 10 Minutes Storage NCO
from OG4 PAMU
1. Processing of 2. Implementation
pertinent of Issuance
Warehouse
documents, Directive by G3 None 3 days
NCO
withdrawal and ASCOM
recording of
142
issued supplies
and equipment
3.Issuance of
supplies and
Storage NCO
equipment for None 10 Minutes
proper disposition.
4. Recording of
supplies and
equipment issued None 5 Minutes Unit Property
for proper Officer
disposition
TOTAL: None 3 days and 25
minutes
8. Receipt of Supplies and Equipment

Delivered supplies and equipment must be received and inspected to ensure the
absence of discrepancies in the quantity and item description between the actual
deliveries and the delivery receipt.

1. Delivery Receipt
Supplier
2. Sales Invoice
3. Delivery Notice FPAO
4. Delivered Items Inspection Report
(DIIR)
5. Inspection and Acceptance Report
Storage NCO
(IAR)
6. Notice of Delivery
7.Certificate of Inspection/ Acceptance
8.Requisition and Issue Slip (RIS) FPAO/ End User
9. Tally In Warehouse
10. Purchase Order Armed Forces of the Philippines Procurement
11. Notice to Proceed (NTP) Service
1. Delivery of 1. Receipt and
supplies and inspection of
equipment delivered supplies Storage NCO/
and equipment None 15 Minutes Inspection
according to Team
specifications and
standards for
safekeeping
purposes
2. Acceptance of
FPAO/ UPO
supplies and
143
equipment None 5 minutes
delivered by the
supplier
3. Recording of
supplies and
equipment None 5 Minutes Storage NCO
received.
4. Prepare Notice
of Delivery for
submission to None 10 Minutes
COA
5. Reporting of
supplies and
equipment None 5 minutes Property Officer
received for proper
documentation.
9. Reproduction of SALN
Reproduction of SALN is done when the Philippine Army personnel who filed their
SALN or their duly authorized representative, proceeds to the office in order to secure
a copy of their SALN whether in electronic copy or hard copy.
Office or Division: OESPA of Philippine Army Major Units (PAMUs)

1. Any Philippine Army personnel who filed his/her SALN
Who may avail: 2. Authorized representative of the SALN filer.
3. Other persons subject to the approval of Chief, OESPA
1. Letter request duly endorsed by Unit Public Accountability/SALN Branch of OESPA
Commander/Chief of Office or his PAMU
authorized representative
(1 original copy).
2. Military or Government-Issued ID (1 Concerned government agencies
original copy)
3. Authorization Letter from SALN filer SALN filer and from any lawyer or law firm/office
and Special Power of Attorney (for who is authorized to issue an SPA
representatives). 1 original copy
AGENCY ACTION
1. Client or his 1. The SALN/PAB
duly authorized NCO checks the
representative completeness of the
gives the documentary
documentary requirements. None Five (5) SALN NCO/
requirements Minutes PAB NCO
to the 1.1 If there are OESPA PAMU
lacking document/s,
144
SALN/PAB the requesting party
NCO is immediately
informed to
complete the
requirements
2. Client or his 2. SALN/PAB NCO
duly authorized receives the SALN
representative Request Form.
fills-out the
SALN Request 2.1 SALN/PAB NCO
Form stamps the None Five (5) SALN NCO/
customer's copy Minutes PAB NCO
with OESPA's seal OESPA PAMU
2.2 SALN/PAB NCO

indicates the time
and date of receipt,
and affixes his
signature
3. Client logs-in 3. SALN/PAB NCO
at the logbook gives the logbook to
the time and the client
date of
request,
contact
number, and
other details
4. SALN/PAB NCO
checks and None 30 Minutes SALN NCO/
retrieves (if PAB NCO
available) the OESPA PAMU
original SALN on file
and reproduces it
4. Client or his 5. SALN/PAB NCO
duly authorized then attaches the None One (1) Day SALN NCO/
representative reproduced SALN to PAB NCO
logs-in at the the SALN Request OESPA PAMU
logbook the Form to be routed
time and date for notation and
of request, approval
contact
number, and
other details
6. Upon approval,
will be immediately
informed in order to
claim the requested
document. If request None Five (5) SALN NCO/
is denied, the client Minutes PAB NCO
or his authorized OESPA PAMU
145
representative is
immediately
informed by
SALN/PAB NCO the
reason for its denial
thru text, phone call,
or email
5. Client to 7. SALN/PAB NCO
show his to make sure that
government- the one receiving
issued ID to the requested
PAB personnel document/s is the
and claims the client himself by
requested verifying his
document/s, government-issued
logs-out in the ID.
logbook the
time and date
of completion
of the request 7.1 In case of
(based on the representatives None Ten (10) SALN NCO/
time and date claiming the Minutes PAB NCO
when the client documents, OESPA PAMU
was informed SALN/PAB NCO
that the must first verify the
requested identity of the
document is authorized
already representative
available for through his ID
pick-up), and together with the
fills-out the Authorization Letter
feedback/surve from the SALN filer
y/complaint with Special Power
form. of Attorney.
* In case of 7.2 SALN/PAB NCO

representatives to make sure that
claiming the the one who
requested received the
documents, requested
they must document/s has
show to PAB properly logged-out
personnel their in the OACESPA
government- logbook.
issued ID and
the
Authorization
Letter from the
SALN filer with
Special Power
of Attorney.
146
The
representative
will then log-
out in the
logbook and
fill-out the
feedback/comp
laint/survey
form.
TOTAL: None One (1) Day
and 55 Minutes
147
General Support
148
1. Issuance of PAO GS Clearance
PAO GS Clearance is issued by request to the concerned Military personnel of Philippine
Army that certifies them of their existing accountabilities when it comes to fire arms. It will also
serve as a requirement in claiming of APAO clearance.
Office or Division: PAO GS

Who may avail: Military Personnel of Philippine Army
1. Letter Request (2copies) Unit assignment of the client
2. Responsible Supply Officer (RSO) Unit RSO
Clearance
3. Property Turn In Slip (PTIS) Client’s Copy
4. Office records of accountabilities PAO GS

FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
Letter Request Clerk will instruct the
together with the client to come back
other documents the other day and None 5 minutes Receiving Clerk
required forward the
documents to the
Verification Officer/
NCO for validation
2. The Verification
Officer/ NCO will
validate the
documents and check Verification
the office records for None 30 minutes Officer/ NCO
existing
accountabilities
3. The Clearance
clearance and forward None 1 day Clearance NCO
it to C, PAO GS for
signing
4. Signing of
Clearance. None 30 minutes Chief PAO GS
2. The client will 5. Releasing of PAO
present the GS Clearance.
receiving copy of
the Letter
Request for the None 5 minutes Receiving/
Releasing Clerk
149
releasing of
clearance
TOTAL: None 1 day, 1 hour
and 10
minutes
2. Receipt and Issuance of Supplies and Equipment

Receipt and Inspection of deliveries from all sources must be done in order to ensure
the absence of discrepancies in the quantity and item description between the actual
deliveries and the delivery receipt.

1. Request for Delivery Philippine Army Procurement Center (PAPC)
2. Purchase Order (P.O) Philippine International Trading Corp (PITC)
3. Notice of Delivery General Headquarters (GHQ)
4. Delivery Receipt
5. Tally In Warehouse
6. Inspection and Acceptance Report (IAR) PAO GS/ PAPC
7. Delivered Items Inspection Report (DIIR) PAPC
8. Requisition and Issue Slip (RIS)
9. Property Transfer Report (PTR)
PAO GS/ End User
(PAR)
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
1. Securing of 1. Inspection and
Notice of Delivery acceptance of Stock Control
delivered supplies None 4 days Clerk
and/ or equipment
2. Completion of 2. After validating the
documents completeness of the 2 days
documents and its None
signatories, the Chief
PAO GS will sign
3. Issuance of Chief PAO GS
supplies and/ or
equipment None 1 day
TOTAL: None 7 days
150
3. Storage of Supplies and Equipment
Must be done in the warehouse for proper placement and recording.

Who may avail: Army Support Command/ Forward Service Support Units
1. Delivery Receipt
PAO GS
2. Sales Invoice
3. Stock Card
4. Property Card PAO GS/ Warehouse
5. Status of Stocks
AGENCY ACTION
1. Delivery of 1. Classification and
supplies and/ proper placement of
or equipment supplies and equipment None 2 days Warehouse
in the designated bin NCO
2. Recording of
supplies and/ or
equipment, monitoring Warehouse
of stocks status and None 2 days NCO/ Property
safeguarding the quality Stock Clerk
& serviceability of all
stocks on hand
TOTAL: None 4 days
151
VI. Feedback and Complaints
FEEDBACK AND COMPLAINTS MECHANISM
Option 1: Answer the feedback form and drop it on the Drop

Box located in the Receiving Area of the unit
How to send a
feedback Option 2: Send your feedback through email at
hqs.apao2019@gmail.com
Step 1: Every Friday, the NCO in charge opens the drop box,
compiles and records all the feedback submitted.
Step 2: Feedback requiring answers are forwarded to the

concerned branches and they are required to answer within
three (3) days upon receipt of feedback.
How feedback is
processed Step 3: The answer will then be relayed to the citizen through
the contact number/email provided.
For inquiries/follow-ups, please contact our hotline number:

(02) 8585 1831; Trunk line at (02) 8845-9555; Local: 6018,
6818 & 4779; email us at hqs.apao2019@gmail.com.
Option 1: Fill-out the feedback form (which already includes a

complaint form) and drop it on the Drop Box located in the
Receiving area of the office.
Option 2: Complaints can be filed through email or phone call.

Make sure to provide the following information:
How to file a - Name of person being complained
complaint - Incident/details
- Evidence/s

Step 1: The NCO in charge opens the drop box and evaluates
all the complaints every Friday.
Step 2: The NCO in charge will then forward the complaints to

How complaints are the Investigating Officer for proper investigation.
processed
Step 3: The Investigating Officer will then forward the
Investigation Report to the Chief ESPA Branch, APAO for the
imposition of appropriate action.
152
Step 4: The NCO in charge will give feedback to the client on
the action taken for his/her complaint within seven (7) days
upon receipt of complaint.

APAO Hotline: (02) 8585 1831

Trunk line: (02) 8845-9555; Local: 6018, 6818 & 4779
Contact Information
Email: hqs.apao2019@gmail.com
of HQS, APAO, Chief
ESPA Branch, APAO
8888 – Presidential Complaints Center
and the national
0908-881- 6565 – CSC Contact Center ng Bayan
feedback and
478-5093 – Anti-Red Tape Authority
complaints centers
complaints@arta.gov.ph – Anti-Red Tape Authority
1-ARTA (2782) – Anti-Red Tape Authority
153
VII. List of Offices
Office Address Contact Information

APAO, Headquarters APAO Hotline: (02) 8585
Headquarters APAO Philippine Army, Bayani 1831
(Central Office) Road, Fort Bonifacio, Trunk line: (02) 845-9555;
Metro Manila Local: 6018, 6818 & 4779
Email:
PAO GS Fort Andres Bonifacio, (02) 845 9555 loc 6218
Metro Manila
Field Property Accountability Office (Field Offices)
1FPAO Camp O’Donnell, Sta
1stfpao@gmail.com
Lucia, Capas, Tarlac
2FPAO Camp Melchor F Dela
2ndfpao@gmail.com
Cruz, Upi, Gamu, Isabela
3FPAO Fort Magsaysay, Palayan
City, Nueva Ecija 3rdfpao@gmail.com
4FPAO Camp General Mateo 4thfpao@gmail.com
Capinpin, Tanay, Rizal
5FPAO Camp Elias Angeles, Pili, 5thfpao@gmail.com
Camarines Sur
6FPAO Camp Peralta, Jamindan, 6thfpao@gmail.com
Capiz
7FPAO Camp Lapu Lapu, Cebu 7thfpao@gmail.com
City
8FPAO Camp General Vicente
Lukban, Catbalogan City 8thfpao@gmail.com
Samar
9FPAO Kuta Major Cesar L
Sang-an, Pulacan, 9thfpao@gmail.com
Labangan, Zamboanga
del Sur
10FPAO Camp Edilberto
10thfpao@gmail.com
Evangelista, Patag,
Cagayan de Oro City
11FPAO Naval Station, Felix
11thfpao@gmail.com
Apolinario, Panacan,
Davao City
12FPAO Camp BGEN Gonzalo H
Siongco, Awang, Datu 12thfpao@gmail.com
Odin Sinsuat,
Maguindanao
14FPAO Camp General Rigoberto
14thfpao@gmail.com
J Atienza, Libis, Quezon
City
16FPAO Camp Arturo P Enrile,
16thfpao@gmail.com
Malagutay, Zamboanga
City
154
APMC, APMC Mobile phone:
APMC Headquarters 0927-561-5084
(Main Office) Philippine Army, Trunk line: (02) 845-9555; Local:
Bayani Road, Fort (02) 6857
Bonifacio, Metro Email: hapmc@army.mil.ph
Manila hapmc@yahoo.com
Army Recruitment Offices of APMC
Army Recruitment For Andres (02) 8845-9555; Local: 6843
Offices - Luzon Bonifacio, Metro (+63) 921-978-5548
Manila (+63) 945-802-6604
ARO_Luzon@Army.mil.ph
ARO_Luzon@yahoo.com
lourdesdelossantos80@gmail.com
Army Testing Office - For Andres 02) 8845-9555; Local: 6883

Luzon Bonifacio, Metro (+63) 921-978-5548
Manila armytestingoffice@yahoo.com
Army Recruitment Camp Lapu-lapu, (032) 231-5157

Offices - Visayas Cebu City (+63) 906-450-3309
ARO-Visayas@Army.mil.ph
aro_Visayas@yahoo.vom
Army Recruitment Camp Bgen
Offices - Mindanao Edilberto (088) 850-5279 local 4750
Evangelista, (+63) 927-332-1077
Cagayan de Oro City Aro_mindanao@yahoo.com
arcmindanao_cdo@yahoo.com

Accounting Service, Fort Andres Bonifcaio, 0906-210-0425
Philippine Army Main Metro Manila
1st Field Accounting Unit Camp O’Donnel, Capas, 0927-461-1488
Tarlac
2nd Field Accounting Unit Camp Melchor, Dela 0975-251-4911
Cruz, Upi Gamu, Isabela
3rd Field Accounting Unit Fort Magsaysay,Palayan 0998-791-7339
City Nueva Ecija
4th Field Accounting Unit Camp Capinpin, Tanay 0917-306-1738
Rizal.
5th Field Accounting Unit Camp 0997-457-9618
WeeneMartillana,San Jose
Pili,Camarines Sur
6th Field Accounting Unit Camp Peralta, Jamindan 0917-627-1488
Capiz
7th Field Accounting Unit Camp Lapu-lapu,Cebu City 0920-870-3988
155
8th Field Accounting Unit Camp General Vicente 0939-449-6322
Lukban, Brgy.Maulong
Catbalogan City
9th Field Accounting Unit Camp Kuta Sang-an, 0917-653-1950
Pulacan Zamboanga Del
Sur
10th Field Accounting Unit Camp Evangelista,Patag 0917-526-5141
Cagayan De Oro City
11th Field Accounting Unit Naval Station,Felix 0939-515-8995
Apolinario, Camp
Panacan,Davao City
12th Field Accounting Unit Camp BGEN Siongco,
Awang Datu Odin Sinsuat, 0929-887-2101
Maguindanao
14th Field Accounting Unit Camp Atienza, Libis 0933-053-4634
Quezon City
15th Field Accounting Unit Fort Andres Bonifcaio, PLDT Trunk lines: (02)
Metro Manila 911 6001 to 911 6045
Local: 6541/6542
16th Field Accounting Unit Camp Arturo 0995-991-9637
Enrile,Malagutay
Zamboanga City

Box located in APMC Duty Lobby.
Option 2: Send your feedback or complaint letter addressed to

How to send a
Director, APMC
feedback
Option 3: Call or text your feedback at the APMC hotline
number: 0927-561-5084
Step 1: Every Friday, Chief Admin Officer opens the drop box
and compiles and records all feedback submitted.
Step 2: All feedbacks are forwarded to concerned branches

for assessment and evaluation.
How feedback is
processed Step 3: Feedback requiring answers are required to answer
within three (3) days upon receipt of feedback.
Step 4: The answer will then be relayed to the citizen through

156
0927-561-5084; Trunk line at (02) 8845-9555; Local: 6857,
email us at hapmc@army.mil.ph or hapmc@yahoo.com
Complaints can be filed through email, telephone, feedback

form, walk-in visit, APMC Website or Social media. Make sure
to provide the following information:
- Name of person being complained
- Incident/details
- Evidence/s
Step 1: Upon receipt of complaint, recipient shall ask pertinent

questions to gather information about the complaints and the
circumstances surrounding it.
Step 2: Asses if complaints can be solved immediately, if not,

How to file a
then the personnel that receives the complaint will request a
complaint
Complaints and Inquiry Form to Admin Division
Step 3: Fill up the complete details of the complaints and

forward the same to the Management Representative. The
details may be discussed during the monthly performance
meeting. An Investigating Officer maybe assigned to look into
the complaint.

Step 1: When the complaint is referred to the Investigating

Officer for proper action, the Management Representative
compiles and sends all complaint documentation to the
Investigating Officer:
- Complaints and Inquiry Form
- Incident/details
- Evidence/s
Step 2: The Investigating Officer reviews the documents upon

receipt
How complaints are
- If it needs further clarification, he may request
processed
respondent for additional details. If there is a need to
meet the clients he/she may consult the Deputy/Ex-O,
APMC
- Coordinates the meeting with the complainant and with
the respondent to discuss and try to resolve the
complaint
- Upon completion of interview/ meeting with the client,
Investigating Officer submits his Investigation Report
within five (5) working days to the Management
Representative. The report should include factual
157
information and corrective action to be taken by the
respondent/ process owner.
Step 3: The Management Representative upon receipt of the

Investigation Report shall:
- Inform the complainant of the action taken by phone or
if necessary, by setting an appointment. Also, he/she
shall insure that the corrective action is implemented by
the process owner. Results of actions taken shall be
recorded in the Complaints and Inquiry Form to be
reported during Monthly Performance Review.
- Checks the effectiveness of Corrective Action by
gathering pieces of evidence based on measure of
effectiveness of corrective action. If the same is
effective, then the complaint is closed. If not, then
he/she should determine the cause of ineffectiveness
and the process owner may implement alternative
corrective actions.
- Prepares Monthly Summary of Complaint and submit
the same to Director, APMC thru Ex-O, Deputy, APMC

APMC Mobile phone: 0927-561-5084

Trunk line: (02) 8845-9555; Local: 6857
Email: hapmc@army.mil.ph
hapmc@yahoo.com
Presidential Complaints Center (PCC)

+63(2)-736-8645
+63(2)-736-8603
Contact Information +63(2)-736-8629
of APMC and the
+63(2)-736-8621(Telefax)
national feedback
Email: pcc@malacanang.gov.ph
and complaints
centers
Anti-Red Tape Authority (ARTA)
478-5093
Email: complaints@arta.gov.ph
ARTA Facebook page
Civil Service Commission

1-6565*
0908-881- 6565
Email: www.contactcenterngbayan.gov.ph
158
How to send feedback Answer the client feedback form and place
it at the designated drop box.
How to file a complaint Fill-out the feedback form (which already
includes a complaint form) and drop it on
the Drop Box
How Feedbacks/Complaints are Every last week of the month, a member of
processed OESPA opens the drop box and records
feedback submitted.
On the succeeding month upon evaluation,

the OESPA Officer shall start the
investigation and forward the complaint to
the concern branch or personnel for their
explanation.
The OESPA Officer shall make a report

after thorough investigation and seek
Chief’s guidance.
Feedback requiring implementation of new

policies/guidance shall be brought-up in the
meeting with Branch Chiefs prior to the
approval of Chief, ASPA. This shall be
disseminated with branch chiefs and
personnel during conduct of Personnel
Information and Education.
The answer will then be relayed to the

citizen through the contact number
provided.
Contact Information of CCB, PCC, ASPA email address:
ASPA acctg_svc2@yahoo.com
Fort Bonifacio trunkline:8845-95-55 Local
6139
Presidential Complaints Center
(PCC): 8888
Contact Center ng Bayan (CCB): 0908-881-
6565
478-5093 – Anti-Red Tape Authority
complaints@arta.gov.ph– Anti-Red Tape
Authority
1-ARTA (2782)– Anti-Red Tape Authority
159
Answer the client feedback form and drop
it at the designated drop box at the
Message Center
How to send a feedback?
Contact Information:
Trunkline: 845-9555 local 6517
armyjudgeadvocate@gmail.com
Every Friday, duty NCO opens the drop
box and compiles and records all
feedbacks submitted.
How feedback is processed? All feedbacks are evaluated by the Admin
Officer. Clients’ feedback will be taken into
consideration in order to improve our
services in order to fulfill clients’ needs.
Answer the feedback form and drop it at
the designated drop box at the Message
Center.
Complaints can also be filed personally or
via telephone. Client must provide the
following information:
How to file a complaint? • Name of personnel complained of
• Incident (date & time)
• Evidence
Contact Information:
Hotline: 09952312930
NCO on duty opens the complaints drop
box on daily basis.
All complaints will be forwarded to the

Security NCO for evaluation and start of
investigation. He will call the personnel
complained of for his/her explanation. He
will create a report and forward it to the
How complaints are processed? Admin Officer for appropriate action.

armyjudgeadvocate@gmail.com Hotline:
09952312930
ARTA: complaints@arta.gov.ph
1-ARTA (2782)
PCC: 8888
CCB: 0908-881-6565 (SMS)
Contact Information of OAJA, PA armyjudgeadvocate@gmail.com Hotline:
09952312930
160
VIII. List of Offices/Branches
Admin, OAJA 2nd Floor MGEN DE LOS 6517/09952312930

REYES Building, Headquarters
Message Center Philippine Army, Fort Bonifacio, 6717/09952312930
Taguig City
Trunkline: 845-9555
Fax 6517/09952312930
armyjudgeadvocate@gmail.com

Kuta Major Cesar Sang-
ODJAG, 1ID, PA an, Pulacan, 765-5611, 765-6512 loc 4402
Zamboanga del Sur
Camp General Mateo 845-9555 loc 6414
ODJAG, 2ID, PA
Capinpin, Tanay, Rizal odjagh2id@army.mil.ph
Camp Gen Macario
765-5634, 765-5635 loc 6240
ODJAG, 3ID, PA Peralta Jr, Jamindan,
odsjah3id@army.mil.ph
Capiz
Camp Evangelista, 4ID,
ODJAG, 4ID, PA PA, Cagayan de Oro (088)881-1898 loc 4035
City
Camp Melchor dela
ODJAG, 5ID, PA Cruz, Upi, Gami, 765-5651, 765-5655 loc 5089
Isabela
Camp BGen Gonzalo
ODJAG, 6ID, PA Siongco, Awang, DOS, 4248
Maguindanao
Fort Ramon, 765-5671/5674/5677
ODJAG, 7ID, PA Magsaysay, 3130 Loc 3817
Nueva Ecija odjah7id@army.mil.ph
251-6869
Camp Vicente Lukban,
544-0020/0085
ODJAG, 8ID, PA Maulong, Catbalogan,
Loc 3148
Samar
Camp Elias Angeles, 0917-879-2618
ODJAG, 9ID, PA San Jose, Pili, 0917501-4554
Camarines Sur jagoh9id@army.mil.pj
Camp Manuel Yan,
765-5561/5564/5566/5567 loc 4220
ODJAG, 10ID, PA Brgy Tuboran, Mawab,
jagoh10id@army.mil.ph
Compostela Valley
Kuta Heneral Teofilo,
ODJAG, 11ID, PA
Bautista, Jolo, Sulu
Camp Gen Rigoberto
Brigade SJA, 51EBde, 911-6001/6824
Atienza, Libis, Quezon
PA Loc 4116
City
Camp Col Oscar
OSJA, 52EBde, PA Natividad, Manolo 749-6819 loc 455
Fortich, Bukidnon
161
Brigade JAGO, Camp Lapu-Lapu, Cebu
6827
53EBde, PA City
Brigade JAGO,
53EBde, PA
Camp O’Donnell, 4038/4039
OCSJA, TRADOC, PA
Capas, Tarlac ocjahtradoc@army.mil.ph
Camp Riego de Dios,
ARESCOM, PA
Tanza, Cavite

Box located in front of the OAPM’s office
Option 2: Send your feedback through email at

How to send a
armyprovomarshal@yahoo.com
feedback
Option 3: Call or text your feedback at the OAPM hotline
number: 0927-6132-166
Step 1: Every Friday, Branch Chief of Administrative Branch

opens the drop box and compiles and records all feedback
submitted.
Step 2: Feedback requiring answers are forwarded to the

concerned branches and they are required to answer within
three (3) days upon receipt of feedback.
How feedback is
processed
Step 3: The answer will then be relayed to the citizen through

0927-6132-166; Trunk line at (02) 8845-9555; Local:
6527/6277/6727, email us at armyprovomarshal@yahoo.com
Option 1: Fill-out the feedback form (which already includes a

complaint form) and drop it on the Drop Box located in front of
the OAPM’s office.
Option 2: Complaints can be filed through email, telephone.

Make sure to provide the following information:
How to file a - Name of person being complained
complaint - Incident/details
- Evidence/s

162
Step 1: The Complaints Officer (Branch Chief Administrative
Branch) opens the drop box and evaluates all the complaints
every Friday.
Step 2: The Complaints Officer will then forward the

complaints to the Investigating Officer for proper investigation.
Step 3: The Investigating Officer will then forward the

Investigation Report to the Deputy OAPM for the imposition of
How complaints are
appropriate action.
processed
Step 4: The Complaints Officer will give feedback to the client
on the action taken for his/her complaint within seven (7) days
upon receipt of complaint.

OAPM Mobile phone: 0927-6132-166

Contact Information Trunk line: (02) 8845-9555; Local: 6527/6277/6727
of Professional and Email: armyprovomarshal@yahoo.com
Graft Prevention
Branch, OACESPA 8888 – Presidential Complaints Center
and the national 0908-881- 6565 – CSC Contact Center ng Bayan
feedback and 478-5093 – Anti-Red Tape Authority
complaints centers complaints@arta.gov.ph – Anti-Red Tape Authority
1-ARTA (2782) – Anti-Red Tape Authority

APAO, Headquarters APAO Hotline: (02) 8585
Headquarters APAO Philippine Army, Bayani 1831
(Central Office) Road, Fort Bonifacio, Trunk line: (02) 845-9555;
Metro Manila Local: 6018, 6818 & 4779
Email:
PAO GS Fort Andres Bonifacio, (02) 845 9555 loc 6218
Metro Manila
Field Property Accountability Office (Field Offices)
1FPAO Camp O’Donnell, Sta
1stfpao@gmail.com
Lucia, Capas, Tarlac
2FPAO Camp Melchor F Dela
2ndfpao@gmail.com
Cruz, Upi, Gamu, Isabela
3FPAO Fort Magsaysay, Palayan
City, Nueva Ecija 3rdfpao@gmail.com
4FPAO Camp General Mateo 4thfpao@gmail.com
Capinpin, Tanay, Rizal
5FPAO Camp Elias Angeles, Pili, 5thfpao@gmail.com
Camarines Sur
163
6FPAO Camp Peralta, Jamindan, 6thfpao@gmail.com
Capiz
7FPAO Camp Lapu Lapu, Cebu 7thfpao@gmail.com
City
8FPAO Camp General Vicente
Lukban, Catbalogan City 8thfpao@gmail.com
Samar
9FPAO Kuta Major Cesar L
Sang-an, Pulacan, 9thfpao@gmail.com
Labangan, Zamboanga
del Sur
10FPAO Camp Edilberto
10thfpao@gmail.com
Evangelista, Patag,
Cagayan de Oro City
11FPAO Naval Station, Felix
11thfpao@gmail.com
Apolinario, Panacan,
Davao City
12FPAO Camp BGEN Gonzalo H
Siongco, Awang, Datu 12thfpao@gmail.com
Odin Sinsuat,
Maguindanao
14FPAO Camp General Rigoberto
14thfpao@gmail.com
J Atienza, Libis, Quezon
City
16FPAO Camp Arturo P Enrile,
16thfpao@gmail.com
Malagutay, Zamboanga
City

APMC, APMC Mobile phone:
APMC Headquarters 0927-561-5084
(Main Office) Philippine Army, Trunk line: (02) 845-9555; Local:
Bayani Road, Fort (02) 6857
Bonifacio, Metro Email: hapmc@army.mil.ph
Manila hapmc@yahoo.com
Army Recruitment Offices of APMC
Army Recruitment For Andres (02) 8845-9555; Local: 6843
Offices - Luzon Bonifacio, Metro (+63) 921-978-5548
Manila (+63) 945-802-6604
ARO_Luzon@Army.mil.ph
ARO_Luzon@yahoo.com
lourdesdelossantos80@gmail.com
Army Testing Office - For Andres 02) 8845-9555; Local: 6883

Luzon Bonifacio, Metro (+63) 921-978-5548
Manila armytestingoffice@yahoo.com
Army Recruitment Camp Lapu-lapu, (032) 231-5157

Offices - Visayas Cebu City (+63) 906-450-3309
ARO-Visayas@Army.mil.ph
164
aro_Visayas@yahoo.vom
Army Recruitment Camp Bgen
Offices - Mindanao Edilberto (088) 850-5279 local 4750
Evangelista, (+63) 927-332-1077
Cagayan de Oro City Aro_mindanao@yahoo.com
arcmindanao_cdo@yahoo.com

Accounting Service, Fort Andres Bonifcaio, 0906-210-0425
Philippine Army Main Metro Manila
1st Field Accounting Unit Camp O’Donnel, Capas, 0927-461-1488
Tarlac
2nd Field Accounting Unit Camp Melchor, Dela 0975-251-4911
Cruz, Upi Gamu, Isabela
3rd Field Accounting Unit Fort Magsaysay,Palayan 0998-791-7339
City Nueva Ecija
4th Field Accounting Unit Camp Capinpin, Tanay 0917-306-1738
Rizal.
5th Field Accounting Unit Camp 0997-457-9618
WeeneMartillana,San Jose
Pili,Camarines Sur
6th Field Accounting Unit Camp Peralta, Jamindan 0917-627-1488
Capiz
7th Field Accounting Unit Camp Lapu-lapu,Cebu City 0920-870-3988
8th Field Accounting Unit Camp General Vicente 0939-449-6322
Lukban, Brgy.Maulong
Catbalogan City
9th Field Accounting Unit Camp Kuta Sang-an, 0917-653-1950
Pulacan Zamboanga Del
Sur
10th Field Accounting Unit Camp Evangelista,Patag 0917-526-5141
Cagayan De Oro City
11th Field Accounting Unit Naval Station,Felix 0939-515-8995
Apolinario, Camp
Panacan,Davao City
12th Field Accounting Unit Camp BGEN Siongco,
Awang Datu Odin Sinsuat, 0929-887-2101
Maguindanao
14th Field Accounting Unit Camp Atienza, Libis 0933-053-4634
Quezon City
15th Field Accounting Unit Fort Andres Bonifcaio, PLDT Trunk lines: (02)
Metro Manila 911 6001 to 911 6045
Local: 6541/6542
16th Field Accounting Unit Camp Arturo 0995-991-9637
Enrile,Malagutay
Zamboanga City
165
OACESPA, OACESPA Mobile phone:
OACESPA Headquarters Philippine 0915-534-4906
(Central Office) Army, Bayani Road, Fort Trunk line: (02) 845-9555;
Bonifacio, Metro Manila Local: (02) 6599
Email:oespapa@gmail.com
OESPA of Philippine Army Major Units (Field Offices)
1st Infantry (Tabak) Camp Major L. Sang-an, (+63) 917- 793 -8341/
Division, Phil Army Pulacan, Labangan, 6624 (062)-945-2721
Zamboanga Del Sur
2nd Infantry (Jungle Camp Mateo M (02) 6542
Division, Phil Army Capinpin, Tanay, Rizal
3rd Infantry (Spearhead) Camp Gen Macario B
Division, Phil Army Peralta Jr, Jamindan (+63) 916-271-2519
Capiz
4th Infantry (Diamond) Camp Bgen Edilberto
Division, Phil Army Evangelista, Cagayan de (+63) 997-173- 3193
Oro City
th
5 Infantry (Star) Camp Melchor F Dela (78) 5029
Division, Phil Army Cruz, Upi, Gamu, Isabela
6th Infantry (Kampilan) Camo Bgen Gonzalo H
Division, Phil Army Siongco, Awang, Datu (+63) 927-781-0693
Odin Sinsuat,
Maguindanao
7th Infantry (Kaugnay) Fort Ramon Magsaysay, (+63) 945-205-1406/3296
Division, Phil Army Nueva Ecija
th
8 Infantry (Storm Camp General Vicente
Trooper) Division, Phil Lukban, Catbalogan City (+63) 917-302-3305/3192
Army Samar
th
9 Infantry ( Spear) Camp Elias Angeles, Pili (+63) 956-554-5968
Division, Phil Army Camarines Sur
th
10 Infantry (Agila) Camp General Manuel T
Division, Phil Army Yan Sr., Brgy Tuburan, (+63) 917-122-9046
Mawab, Campostela
Valley Province
th
11 Infantry (Alakdan) Kuta Heneral Teofilo
Division, Phil Army Bautista, Brgy Busbus, (+63) 906-641-5049
Jolo, Sulu
Armor (Pambato) Camp O'Donell, Capas, (+63) 948-413-7759
Division Tarlac

OACESPA, OACESPA Mobile phone:
OACESPA Headquarters Philippine 0915-534-4906
(Central Office) Army, Bayani Road, Fort Trunk line: (02) 845-9555;
Bonifacio, Metro Manila Local: (02) 6599
Email:oespapa@gmail.com
OESPA of Philippine Army Major Units (Field Offices)
1st Infantry (Tabak) Camp Major L. Sang-an, (+63) 917- 793 -8341/
Division, Phil Army Pulacan, Labangan, 6624 (062)-945-2721
Zamboanga Del Sur
166
2nd Infantry (Jungle Camp Mateo M (02) 6542
Division, Phil Army Capinpin, Tanay, Rizal
3rd Infantry (Spearhead) Camp Gen Macario B
Division, Phil Army Peralta Jr, Jamindan (+63) 916-271-2519
Capiz
Division, Phil Army Evangelista, Cagayan de (+63) 997-173- 3193
Oro City
5th Infantry (Star) Camp Melchor F Dela (78) 5029
Division, Phil Army Cruz, Upi, Gamu, Isabela
Odin Sinsuat,
Maguindanao
7th Infantry (Kaugnay) Fort Ramon Magsaysay, (+63) 945-205-1406/3296
Division, Phil Army Nueva Ecija
8th Infantry (Storm Camp General Vicente
Trooper) Division, Phil Lukban, Catbalogan City (+63) 917-302-3305/3192
Army Samar
9th Infantry ( Spear) Camp Elias Angeles, Pili (+63) 956-554-5968
Division, Phil Army Camarines Sur
10th Infantry (Agila) Camp General Manuel T
Division, Phil Army Yan Sr., Brgy Tuburan, (+63) 917-122-9046
Mawab, Campostela
Valley Province
11th Infantry (Alakdan) Kuta Heneral Teofilo
Division, Phil Army Bautista, Brgy Busbus, (+63) 906-641-5049
Jolo, Sulu
Armor (Pambato) Camp O'Donell, Capas, (+63) 948-413-7759
Division Tarlac
Admin, OAJA 2nd Floor MGEN DE LOS 6517/09952312930

Message REYES Building, Headquarters
Philippine Army, Fort Bonifacio, 6717/09952312930
Center
Taguig City
Trunkline: 845-9555
Fax armyjudgeadvocate@gmail.com 6517/09952312930

Kuta Major Cesar
ODJAG, 1ID, PA Sang-an, Pulacan, 765-5611, 765-6512 loc 4402
Zamboanga del Sur
Camp General Mateo 845-9555 loc 6414
ODJAG, 2ID, PA
Capinpin, Tanay, Rizal odjagh2id@army.mil.ph
Camp Gen Macario
765-5634, 765-5635 loc 6240
ODJAG, 3ID, PA Peralta Jr, Jamindan,
Capiz
167
Camp Evangelista,
ODJAG, 4ID, PA 4ID, PA, Cagayan de (088)881-1898 loc 4035
Oro City
Camp Melchor dela
ODJAG, 5ID, PA Cruz, Upi, Gami, 765-5651, 765-5655 loc 5089
Isabela
Camp BGen Gonzalo
ODJAG, 6ID, PA Siongco, Awang, DOS, 4248
Maguindanao
Fort Ramon, 765-5671/5674/5677
ODJAG, 7ID, PA Magsaysay, 3130 Loc 3817
Nueva Ecija odjah7id@army.mil.ph
251-6869
Camp Vicente Lukban,
544-0020/0085
ODJAG, 8ID, PA Maulong, Catbalogan,
Loc 3148
Samar
Camp Elias Angeles, 0917-879-2618
ODJAG, 9ID, PA San Jose, Pili, 0917501-4554
Camarines Sur jagoh9id@army.mil.pj
Camp Manuel Yan,
765-5561/5564/5566/5567 loc 4220
ODJAG, 10ID, PA Brgy Tuboran, Mawab,
jagoh10id@army.mil.ph
Compostela Valley
Kuta Heneral Teofilo,
ODJAG, 11ID, PA
Bautista, Jolo, Sulu
Camp Gen Rigoberto
Brigade SJA, 51EBde, 911-6001/6824
Atienza, Libis, Quezon
PA Loc 4116
City
Camp Col Oscar
OSJA, 52EBde, PA Natividad, Manolo 749-6819 loc 455
Fortich, Bukidnon
Brigade JAGO, Camp Lapu-Lapu,
6827
53EBde, PA Cebu City
Brigade JAGO,
53EBde, PA
Camp O’Donnell, 4038/4039
OCSJA, TRADOC, PA
Capas, Tarlac ocjahtradoc@army.mil.ph
Camp Riego de Dios,
ARESCOM, PA
Tanza, Cavite
OAPM, Headquarters OAPM Mobile phone: 0927-6132-
OAPM Philippine Army, 166
(Central Office) Bayani Road, Fort Trunk line: (02) 845-9555; Local:
Bonifacio, Metro 6527/6277/6727
Manila Email:
armyprovomarshal@yahoo.com
Provost Marshal of Philippine Army Major Units (Field Offices)
1st Infantry (Tabak) Camp Major L. Sang-
Division, Phil Army an, Pulacan,
1sgbnasr@army.mil.ph
Labangan, Zamboanga
Del Sur
2nd Infantry (Jungle Camp Mateo M (+63) 995-972-5168
Division, Phil Army Capinpin, Tanay, Rizal comcenterh2id@army.mil.ph
168
3rd Infantry Camp Gen Macario B
(+63) 945-736-5765
(Spearhead) Division, Peralta Jr, Jamindan
odpm.3id@yahoo.com
Phil Army Capiz
(+63) 997-887-8018
Division, Phil Army Evangelista, Cagayan
h4id@army.mil.ph
de Oro City
5th Infantry (Star) Camp Melchor F Dela
h5id@army.mil.ph
Division, Phil Army Cruz, Upi, Gamu,
Isabela
Odin Sinsuat, provost_marshal6id@yahoo.com
Maguindanao
7th Infantry (Kaugnay) Fort Ramon
h7id@army.mil.ph
Division, Phil Army Magsaysay, Nueva
Ecija
8th Infantry (Storm Camp General Vicente
(+63) 977-6919-673
Trooper) Division, Phil Lukban, Catbalogan
dpm8id@gmail.com
Army City Samar
9th Infantry ( Spear) Camp Elias Angeles, (+63) 926-3924-232
Division, Phil Army Pili Camarines Sur h9id@army.mil.ph
10th Infantry (Agila) Camp General Manuel
Division, Phil Army T Yan Sr., Brgy
(+63) 956-7112-153
Tuburan, Mawab,
Aguila10dpm@yahoo.com.ph
Campostela Valley
Province
11th Infantry (Alakdan) Kuta Heneral Teofilo
Division, Phil Army Bautista, Brgy Busbus, toch11id@army.mil.ph
Jolo, Sulu
Armor (Pambato) Camp O'Donell,
msgcenterhmid@army.mil.ph
Division Capas, Tarlac
51st Engineering Camp General
Brigade Rigoberto J Atienza, h51ebde@army.mil.ph
Libis Quezon City
52nd Engineering Camp Col Oscar F
Brigade Natividad, Manolo h52ebde@army.mil.ph
Fortich, Bukidnon
53rd Engineering Camp Lapulapu, Cebu
Toch53ebde@army.mil.ph
Brigade City
54th Engineering Cabatangan,
Comcenterh54ebde@army.mil.ph
Brigade Zamboanga City
55th Engineering Brgy Maria Cristina, comcenterfiftyfift@gmail.com
Brigade Baloi, Lanao del Norte jaguarumar44505@gmail.com
Army Artillery Fort Ramon
(+63) 917-8829-973
Regiment Magsaysay, 3130
haar@army.mil.ph
Nueva Ecija
Army Signal Regiment Fort Andres Bonifacio, (+63) 917-8456-375
Metro Manila orpmhasr@army.mil.ph
Army Support Fort Andres Bonifacio,
hascom@army.mil.ph
Command Metro Manila
169
Training and Doctrine Camp O’Donell, Sta
tochtradoc@army.mil.ph
Command Lucia, Capas Tarlac
Army Reserved Camp Riego de Dios,
harescom@army.mil.ph
Command Tanza, Cavite
Headquarters and Fort Andres Bonifacio,
Headquarters Support Metro Manila hhsg@army.mil.ph
Group
Finance Center Fort Andres Bonifacio,
a_fcpa@yahoo.com
Philippine Army Metro Manila
Army Intelligence Fort Andres Bonifacio, hisg@army.mil.ph,
Regiment Metro Manila hair@army.mil.ph
Civil Military Operation Fort Andres Bonifacio, (+63) 927-1236-419
Regiment Metro Manila Hcmor3@gmail.com
og1cmogpa@gmail.com
Light Reaction Fort Ramon
(+63) 917-1186-860
Regiment Magsaysay, 3130
lrr@army.mil.ph
Palayan City
First Scout Ranger Camp Tecson, San
Orpmfsrr134@yahoo.com
Regiment Miguel 3011, Bulacan
Special Forces Fort Ramon (+63) 945-4464-235/
Regiment Airborne Magsaysay, 3130 (+63) 950-2016-558
Palayan City rpmsfra@gmail.com
Task Group Bantay Km. 13, East Service
Road, Western Bicutan (+63) 956-8670-052
Taguig City
Brigade Combat Team Kuta Heneral Teofilo
(+63) 927-8261-803
Bautista, Brgy Busbus,
hqs1bct@army.mil.ph
Jolo, Sulu
170

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By 2028, a world-class Army that is a source of national pride.

6/C3SOB Service Directive 199-2312-2019

SUBJECT: Posting of Philippine Army Citizen's Charter

TO: Commander, ASR

1. Reference: Letter from OTIG dated 23 December 2019 with Subject:

2. Per above reference, facilitate the posting of Philippine Army Citizen's

3. POC: CPT NEIL R ESPINA (SC) PA - Acting Chief, Command and

4. For appropriate action.

BY COMMAND OF LIEUTENANT GENERAL GAPAY:

MARK EDWIN B MORO

Honor. Patriotism. Duty

IV. Service Pledge

Headquarters Philippine Army (Central Office)

Issuance of Notice of Transfer of Allocation...................................................... 64

Office or Division: APMC

2. Appeal for Re-Instatement of former Enlisted Personnel

Office or Division: APMC

Office/Branch: Admin Branch, OAJA, PA

2. Submit 2. Receive the 35 minutes Record NCO

4. Record the 3 minutes Record NCO

TOTAL NONE 45 minutes

4. Claims for Special Financial Assistance (SFA for KIA) –PMS

Office or Division: APMC

5. Disposition of Domestic-Related Complaints/Reports

Office or Division: OACESPA

- 2 days if None Ten (10) days C, IIB/IIB NCO,

5.1 Facilitate its

6.1 Prepares the

6.2 Submit to CG,

6. Investigation/Disposition of other ESPA complaints/reports

Office or Division: OACESPA

7. Issuance of Certification for Bonafide Members for Active

The Certificate of Bonafide Member is one of the requirements to facilitate the

Office or Division: OAA

2.Sign in the 2. Certificate shall be

TOTAL: None 3o minutes

8. Issuance of Statement of Service, Military Leave Records and

Office or Division: OAA

9. Issuance of JAGO Clearance/Certifications

Office/Branch: Admin Branch, OAJA, PA

2. Admin NCO 33 minutes Admin NCO

2.1 Verify the

2.2 Prepare the

4. Signed 1 minute C, Admin Branch,

4.1 Issue the

4.3 Keep copy

TOTAL NONE 40 minutes

10. Issuance of Military, Civilian Human Resource and Dependents

Office or Division: OAA

2. Officer – 1 Authenticated copy of latest OTAG, GHQ

b. Spouse – Authenticated copy of Philippine Statistics Authority

Children – Authenticated copy of birth

Parents – Authenticated copy of marriage

c.Authenticated copy of promotion order OTAG,GHQ/ Division/Unit Assignment

d.Old AFP ID (if renewal) Any Law Firm/Office

FEES TO BE PROCESSING PERSON

3.Submit the 3.Receive the

4.Sign in the 5.ID Card Shall be None 3 minutes ID Processing

11. Payment of Special Financial Assistance (SFA)

12. Philippine Army Pre-entry Exams (AFPSAT, AQE & SWE)

Office or Division: APMC

13. Processing of House & Lot Remuneration-Presidential

Office or Division: APMC