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& ee eR me et eal) T Lt) Digital ¢ nnovati r Oo” > TECHNOLOGY OUR EXCLUSIVE INTERVIEW WITH INDUSTRY LEADER, PRATIK YADAV, GLOBAL HEAD — SUPPLY CHAIN OPERATIONS & DIGITALISATION AT ABB =] ee Nc _-TOSTART - ew) tye) . 7 SUBSCRIBE . 3 . ee.) | a ? 3 ENGAGE bes wl ea Lee ‘ a iC BE Pou nt Sau cE CHAIN | Dyke ' od fovation If you would like to arrange an interview, promote your business with us, share your story or give feedback on our latest issue, we would be happy to hear from you. iThnk +44 (0) 203 890 1189 media enquiries@ithink.media WELCOME A After many weeks of uncertainty, we are delighted to bring you the July edition of Digital Innovation Magazine. It has been a very testing time for businesses across Europe and we have been very interested | to hear how organisations have risen to the unprecedented \ challenge of a global pandemic. Amy Creeden, Senior Marketing Manager at ORM, shares her take on page 46. She says digitalisation holds the key to survival in the post- Covid » business world. We have two great interviews lined up for you this issue. Pratik Yadav, Global Head - Supply Chain Operations & Digitalisation at ABB, talks technology and analytics on page 6, while we meet iSize Technologies’ two latest recruits on page 18. We would like to thank Pratik, Paul and Maria for each of their contributions, as we appreciate it has not been the easiest of times to participate in magazine interviews. The world might have changed but technology will continue to evolve. We feature a fascinating, new study into the origins of the stars in our milky way on page 32, as well as an intriguing insight into the heightened appeal of VR travel on page 60. Where's top on your virtual bucket list? Plus, that’s not forgetting our July edition’s start-up of the month. Turn to page 70 for an overview of the products and services of Swedish company, Digital Procurement. We hope you enjoy reading this issue as much as we have enjoyed putting it Stay safe together. Editor Director +44 (0) 203 890 1189 Anna McMahon Danielle Harris enquiries@digitalinnovationeu.com editorialadigitalinnovationeu.com — d.harrisgithink. media vena tay teenie semen ars tharos DgnatreveiceMoyne Howe coneay coe {Zeepepecaa toe coms moacoy cnertovorcormbaors Senior Digital Designer Director Secret eit epee oserte Daniel May Tom Barnes Cimon crate etiet designadigitalinnovationeu.com —_t.bamesaithink media Paar iiswi perl ¢ cf CO NTE NTS mee Pratik Yadav, ABB’s Global Head — Supply 6 Chain Operations & Digitalisation | 18 Meet iSize Technologies’ two new appointments 70 Our sta Swedish com from the comfort nhome A study of the origins of the stars in our milky way t-up of the month is How digitalisation is driving change pany, Digital Procurement for businesses post-Covid PONS bet Maa] VISION FOR WIS aes sa eu Aro fl ALYTICS TO MA Sahay Sw” Iritten by Anna McMahon = $ aU eee Ue VSN a ST aera ee Teles SUS Edun eet Bn nL clin Ny BB is a leading global engineering and technology company that energises the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, ABB pushes the boundaries of technology to drive performance to new levels. With a history of excellence stretching back more than 130 years, ABB’s success is driven by 144,000 talented employees in over 100 countries. ABB has four core business areas which cater for a wide variety of industries, ranging from mining to semiconductors and factory automation. These four businesses are... es Pratik Yadav CHO elt eeeSSO) ABT UES a Neeley ange of eyo aa Dr digital solutions, ologies, software cag See ea eee ement and analytics, and marine and turbocharging folisiaiat r ean ‘and our global angible customer As part of the overall operations team, we support our businesses in logistics, transport, planning, trade, supply chain digitalisation, continuous improvement, operational excellence, logistics procurement and data analytics. Our goal is to continuously evaluate and improve the customer/consumer experience, which can either happen incrementally or by making major strategic changes, or both. After several years of running multiple transformations, | can share a few key steps which will help your readers in this journey. Create a clear understanding of your vision, supported by end goals — and how your actions are going to affect your consumer/customer? For example, is your goal to improve your customer buying experience? Or are you aiming to reduce the operating cost by 10 per cent, which you can then pass on to customer/consumer as lower prices? Or are you looking to improve demand sensing abilities to ensure higher product availability for your end customer/consumer? Based on the agreed goals in the previous step, organisations can decide which parts they are going to transform first. The talents, resources and technology requirements differ based on your goals. In this next step, the leaders should focus on how these goals will be achieved through a combination of process change, organisational redesign and technology. One of the common risks that we have seen is that organisations often start with software or the G51 “COVID-19 WILL BE FURTHER EXPE THE ALREADY PREVALENT TREND 0 CHAIN DIGITAL TRANSFORMATION. eA ea Le] Sa Se Sats MORE ORGANISATIONS WILL BE EX SEU Pratik Yadav, CElem ABIEIIU el UN) ele latest technology and then start defining their transformation. This may work in the short term and deliver gains. However, in order to benefit in the long term, it is important to create an understanding of what you want to achieve, what changes will be required in terms of organisation design, business model and processes, and then accordingly chose a technology which can support these changes. If we focus primarily on the financial outcomes, then supply chain digitalisation can fundamentally affect the two main metrics — revenue and net profit. For example, revenue can be positively impacted by digitally transforming your demand planning function and generating more accurate forecasts, which, in turn, improves product availability, thus ensuring the customer gets the product. On the other hand, the net profit can be improved by reducing operating costs. For example, implementing process automation in Order to Cash process can allow companies to reduce their net working capital by as much as 10 per cent. 9 5 WHAT KIND OF TECHNOLOGY IS EMPLOYED IN DIGITAL SUPPLY CHAINS (Al, MACHINE LEARNING, BLOCKCHAIN, DIGITAL TWIN, PROCESS AUTOMATION, WAREHOUSE AUTOMATION, OT, SMART FACTORY ETC)? All the above technologies can be part of solving one or multiple problems within the supply chain. Machine Learning, which is a subset of Al, is particularly useful in identifying patterns in consumer data, and can predict product demand more accurately than traditional methods, given its ability to analyse large amount of data. The successful organisations will make use of most of these technologies to redefine their mc © operating model and processes. Already, companies considered as digitally native can generate on average 25 per cent more revenue than their less digitally advanced competitors. CAN YOU SHARE A PRACTICAL APPLICATION USING THESE TECHNOLOGIES? There are many use cases which we can talk about. Let me share two practical examples which use different technologies. The first one is using Machine Learning in accurately identifying HTS product codes for international trade. Usually aman-hour intensive activity, HTS product classification using Machine Learning algorithms can deliver productivities in the range of 20-30 per cent in a short period of time, thus providing much needed cost reduction in these challenging times. Another practical example is using Digital Twins to develop an end- to-end process map of your supply chain operations, using tools such as 09 solutions or Celonis among, others. This allows organisations to create an almost real time visibility on various process steps and identify bottlenecks which can be removed either via process change or process automation. WHICH TECHNOLOGY TRENDS CAN WE EXPECT TO LOOK OUT FOR IN 2021 (I0T, ‘AUTOMATION, DATA ANALYSIS, CLOUD)? Covid-19 will be further expediting the already prevalent trend of supply chain digital transformation. Given the uncertainty of the demand and supply side, as well as pressure to reduce costs, more organisations will be expected to embrace digital transformation. However, this may not necessarily translate into success, as despite all the efforts, approximately 70 per cent of digital transformations failed to deliver promised value in the expected time frame. Only those organisations which can develop an integrated vision of combining technology with operations to enable new business models and deliver real value to the customer/consumer will survive in the long run. To find out more, visit www.new.abb.com cum BUSINESS INTERVIEW NEW PHASE STL VIDEO STREAMING START-UP, iSIZE TECHNOLOGIES, HAS GROWN ITS EXECUTIVE BOARD WITH THE APPOINTMENT OF PAUL MASSARA, EX-CEO OF NPOWER, AND MARIA INGOLD, SHUN SOLUTE ama GU URE a as tg TERT Tee py Ta MT RV ae oe © UT ENSUES Asa Tae TURES NUTR Sa eV aa TET UM PA tom taims to solve the problem of the increasing demand for high-quality video streaming by reducing Lehre Rall aia ice La ele NV improving the visual quality Of streaming video. Last year, the company was awarded a special merit prize at The Digital Media World Awards for its proprietary BitSave software, a cloud transcoding technology, which, by compressing vast quantities of data, significantly reduces the energy input required to Stream videos. iSize is quickly gaining traction with several of the giant Me saiolicleyg companies, social media companies, telecom companies and cloud providers, all currently evaluating BitSave precoding technology to be licensed and used within their streaming services or that of their clients. Today, the technology is available on iSize's SaaS platform bitsave.tech, but they are in the process of getting it to cloud marketplace, making the products more. readily available to the wider streaming community. In addition, iSize’s BitSave, BitClient and BitMind products have huge potential to revolutionise the way that video streaming content can be interpreted, processed and viewed in a sustainable and energy-efficient way on. any device anywhere in the world. Part of the BitClient technology solves the problem of being able to view content, seamlessly and without loss of quality while the device is in the power saying mode, allowing for further bitrate saving and quality Optimisation. The first demos and pilots have already been delivered to clients, with the product expected to hit the market later this year. Having gone from strength to strength since its launch four years ago, iSize Technologies No ee ede aims to break new ground in 2020, hence the appointment of two new, highly experienced members to its executive board. Commenting on the news, Sergio Grce, CEO at iSize Technologies, said, “We are very pleased to have both Paul and Maria on board here at iSize. With years of commercial and technical experience under their belts, these appointments demonstrate our accelerated growth trajectory as we continue to expand our corporate Lol ardol ata a 10/408 “With Paul’s impressive business acumen and Maria's technical credentials on side, we are confident that iSize will continue to flourish as we look to make our mark in the streaming sector in 2020.” So, what is it about the company that attracted Paul and Maria? Paul: | invest in companies that | feel can play a role in the transition to a low carbon raolloleAeio hr

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