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Chapter 1. Introduction
1.1 Background to the Study
1. Introduction
Whilst most dissertations start from an investigation into theory and pursue
its contribution to theory, this research on the contrary begins with a practical
issue yet ends up with both practical and theoretical contributions. The urge
for this research began after finding that the industry that contributed most to
direct tourism employment across each state and territory in Australia in 2015–16
was food services (cafes, restaurants and take-away) with a 23% to 31% share
of total employment (State Tourism Satellite Account 2015-2016).
Previous research related to food tourism has indicated that local food products can
help the sustainability of tourism in a region. More specifically, it contributes to brand
identity, enhances destination attraction, and also keeps money in the region by
avoiding the importation of expensive foreign food (Sims, 2009). Local food and
drink is regarded as important for those who want to experience the local culture and
tradition. A study carried out in 2015 by Tourism Australia, found that local cuisine
was actually ranked ahead of the country’s world class beautiful natural attractions
when it came to holiday decision making in the country.
Eating, which in today’s world is one of the physical needs and in relation with the
developing tourism sector and food and beverage industry, has led to the emergence
of a sector that has become to be seen as leisure time activities and desired to be met
outside. Almost all tourists, no matter the accommodations at which they are staying
provide food and beverages services or not, prefer to eat outside; and get to know and
taste the local dishes belonging to the region (Sormaz, Akmese Gunes and Aras, 2016).
Within this context, local dishes of a region have become important means to get to
know and learn more about a different culture (Kastenholz and Davis 1999; Gyimothy
et al., 2000; Joppe et al., 2001).
The developed world is experiencing a dramatic upsurge of interest in artisan
foods, food markets and promoting regions on the basis of their local produce. In the
global market long-term competitive advantage will be gained by differentiation on
the basis of what is unique to a place, not on the production of low-value
undifferentiated product. Promotion of the interrelationships between food and
tourism should therefore continue to be an essential component of the place marketing
and development mix if rural places in the developed countries, as elsewhere around
the world, are to thrive in the global food and tourism environment of the twenty-first
century (Hall et. al., 2003).
A tourist might want to visit an area to have some new cultural experience, or they
just want to try local dishes and different tastes belonging to that area as well. As a
result of this, such reasons as trying local dishes of an area and observing production
phases of and tasting a local dish which is made of a raw material available only in
that specific region have now begun to be among the main reasons that affect tourists’
preferences for destinations to visit. Moreover, this will contribute to the
sustainability of the regions’ resources and also to alternative tourism facilities that
can be structured in regions with food culture coming into prominence (Yuncu, 2010).
Since the early 1970s rural regions in industrialized societies have been very
substantially affected by successive rounds of economic restructuring. In response to
loss of services and traditional markets, and removal of tariffs and regional support
mechanisms, rural areas have sought to diversify their economic base, with new
agricultural products and tourism being two such responses. Food tourism strategies
are therefore a significant instrument of regional development particularly because of
the potential leverage between products from the two sectors (Hall, 2002; Taylor and
Little 1999; Telfer 2001a; 2001b). Wine and culinary tourism, particularly with a
regional flavour, is becoming big business in Australia. Indeed, a number of
Australian States and regions have placed substantial emphasis on the development of
the food and wine product. For an example, in New South Wales (NSW), former
NSW Tourism Minister, Mr Brian Langton, stated that ‘NSW will embrace food and
wine as an integral part of the visitor experience, and the focus of food and wine will
broaden the destination appeal of NSW, and encourage more first time visitors to
come back for seconds’ (Langton, 1996). As part of the food initiatives the state
government developed a Food and Wine in Tourism Plan and established a culinary
tourism advisory committee (Hall and Macionis, 1998).
Sources: TRA’s estimates (for states/territories) and ABS (2016) (for Australia)
*Refers to cafes, restaurants and take-away food services ADD SOURCE
In the case of Queensland, the four most significant industries for tourism
contribution are transport, accommodation, food services (i.e. cafes, restaurants and
takeaways) and retail trade – in total, making up around 66% of all tourism sector
direct output. According to Queensland Regional Tourism Satellite Accounts 2015-
16, tourism consumption1 in Queensland totalledtotaled $30.0 billion, of which
consumption in Brisbane accounted for 27% ($8.0 billion). Other tourism
destinations, such as Gold Coast (21% or $6.4 billion), Tropical North
Queensland/TNQ (14% or $4.2 billion) and Sunshine Coast (13% or $4.0 billion)
1
Tourism consumption is the total value of goods and services consumed by domestic and
international visitors in Australia. It is measured in purchasers’ prices – the price the visitors pay,
including taxes, subsidies, and other mark-ups
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made up the bulk of the remaining consumption (refer to Chart 2 for details).
Overall aim
The objective of this study is to identify the local food consumption motivations of tourists
during their holiday.
Theoretical justification
The literature supports the idea that identify culinary tradition creates opportunities to
attract tourists with a new specific element, there is a need for further research on the
motivations for consumption of local food in holiday (Brokaj, 2014).
Methodological justification
This study will also contribute to the theoretical understanding in the field of food tourism
research. This study will use the Means-end Chain (MEC) Theory to capture the motivational
antecedents of tourists’ experiences and and confirm that this theory is appropriate in in
gaining an insight into the motivations which influencing tourists’ local food consumption
during their holiday. Although various scholars have explored aspects of the MEC approach,
most MEC research was conducted for consulting purposes to address practical marketing
problems (Olson and Reynolds, 2001). Thus, it should be admitted that there are still some
methodological and theoretical issues unresolved in MEC theory. For example, more
empirical studies are needed to address problems such as the comparison of different forms of
attribute elicitation, while the impact of situational specificity requires more rigorous
statistical treatment (Grunert and Bechmann, 2001). Should researchers collect sufficient data
and conduct research with rigorous processes, it is believed that all the above challenges are
inherently solvable (Grunert and Bechmann, 2001).
Practical importance
This research could assist the local governments and tourism authorities when planning
promotional activities to attract more people to visit area or to increase tourists spending in
the destination. From the perspective of restaurateurs, they should understand the
expectations of tourists and provide satisfactory service and products by bringing to light
peculiar foods of area with new flavors and authentic ingredients.
research on characteristics of soybean sprout locally cultivated in the Jeonju region (South
Korea), used for Bibimbap and Kongnamul-gukbap (traditional food) showed that soybean
sprouts cultivated with groundwater from the Jeonju region resulted in a sweeter taste and a
more delicious and crunchier texture (Lee, 2015). As soybean sprout is one of the essential
food ingredients for Bibimbap and Kongnamul-gukbap, it eventually increased the quality
experience with gastronomy in Jeonju region.
Lastly, the current research is conducted with international tourists’ sample from China,
NZ, UK, Japan, USA and Germany. The Tourism and Events Queensland recorded top
source markets for Brisbane, Gold Coast, Sunshine Coast and TNQ remained China, NZ, UK,
Japan, USA and Germany in the year ending June 2017. This study can help Queensland
tourism authorities and the restaurateurs to pay more attention what tourists may desire to
experience when they visit a destination and motivate the tourists to revisit a destination; the
findings of this study can increase the international tourist arrivals, tourism consumption as
well as tourism employment in Queensland. Queensland Regional Tourism Satellite
Accounts 2015-16 recorded that cafes, restaurants and takeaway food services contributed
most to direct regional tourism employment in Queensland, especially in Brisbane, Gold
Coast, Sunshine Coast and TNQ. Hence, the study can increase the Queensland’s economy,
since tourist arrivals, tourism consumption and tourism employment recorded as direct
contributors to Queensland’s economy.
The gastronomy tourism and food tourism emerge as special interest tourisms which are
developing fast and have its tourism clientele that considers food and nutrition as the most
important or the only item of the tourist offer. It is of tremendous importance for domestic
tourist potential, especially for the development of gastronomy tourism, to know the requests,
needs and preferences of foreign, as well as of domestic tourists (Aslimoski & Gerasimoski,
2012). This growing interest is fuelledfueled by an increasing number of destinations utilising
their culinary resources in promoting and differentiating themselves from others, for
example, Australia, New Zealand, Italy, and Singapore (Chang et al., 2010; Hall & Mitchell,
2002a; Scarpato, 2002).
The fast development and expansion of gastronomy sector in Queensland has established
itself firmly in tourism industry in Australia. However, the restaurateurs and development of
gastronomy products quality mainly depends on the intuitive decisions of restaurateurs. How
tourists feel about gastronomy in Queensland have not been systematically examined so far.
Therefore, it is now critical to evaluate how gastronomy are received by the tourists, whose
experience and satisfaction are mostly needed for providing implications for investors,
entrepreneurs, and other stakeholders, to further develop this gastronomy sector. Hence, it is
important to understand and meet the needs and desires of tourists in the context of
gastronomic experiences. This can help tourism professionals to pay more attention what
tourists may desire to experience when they visit a destination and motivate the tourists to
revisit a destination. Thus, further research into tourist experiences and motivation in food
tourism will provide opportunities for marketers and regulators to develop more appropriate
products for tourists.
In the study of tourism experiences, motivation is an important concept with particular
emphasis on their implied deterministic notions (Gomez-Jacinto et al., 1999). People are
motivated to travel to obtain experiences related to their goals, and their motivations also
drive their value perception of destination experiences (Duman and Mattila, 2005).
Understanding the drivers of memorable tourist experiences provides valuable insights for
product development and improvement of service delivery.
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However, despite the fact that a variety of studies in the tourism literature of tourist
experiences has been documented over the last three decades, the use of the means-end chain
(MEC) approach as a method of capturing the motivational antecedents of tourists’
experiences has not yet been discussed thoroughly (Chen et al., 2016). This study therefore
responds to a need for further empirical research to identify the motivational drivers
influencing tourist experiences, and how destination attributes deliver a tourist their preferred
experiences and satisfy their needs at the value level.
While travel experience has been well documented as a popular topic in the tourism
research field (Mazursky, 1989), it is argued that the concept and its operationalization are
blurred and arguable (Huang and Hsu, 2009). A study of tourism experience conducted using
in-depth interviews (Knobloch, 2014) showed that: (i) respondents associate different
meanings to experiences; and (ii) types of experiences might be prominent in the minds of
respondents for different reasons. This calls for a new approach to looking at tourists’
experiences which emphasizes the multidimensional nature of experiences, as well as the
importance of the associated emotional aspects.
In conclusion, there is a gap in the food tourism research literature concerning the tourist
experiences and motivation in relation to local food. In order to address this gap, a review of
the literature has beenwill be conducted to discuss the existing tourism motivation theories
and clarify the theoretical relationship between tourist experiences, motivation, and local
food purchase intention. The next section discusses the theoretical structure of this research.
4. Theoretical Framework
This study aims to gain a better understanding of motivations which influencing tourists’
local food consumption during their holiday. To this end, it involves the theoretical and
empirical examination of tourist experiences, motivation, and local food purchase intention.
The MEC approach provides a means to identify the motivational drivers influencing
tourist experiences, and how destination attributes deliver a tourist their preferred experiences
and satisfy their needs at the value level (Scott, Jun and Ma, 2017). A tourist’s experience is
affected by psychological (e.g. expectation, perception and motivation), socio-demographic
(e.g. education, income), lifestyle (e.g. basic living, moderate living and extravagant living)
and external factors (e.g. weather, regulations and the environment). Therefore, MEC is a
very useful approach for exploring the psychological factors involved in consumer behaviour
and has been used by scholars in the tourism field (McIntosh and Thyne, 2005; McDonald,
Thyne and McMorland, 2008), including naturebased experiences (Klenosky et al., 1998;
Frauman and Cunningham, 2001). The purpose of the following conceptual framework is to
explore, in the context of leisure travel, how experience attributes provide the preferred
benefits to tourists and satisfy their experience value/goal. The conceptual framework (Figure
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The purpose of this study is to explore motivations which influencing tourists’ local food
consumption during their holiday. The specific research aims, questions, and hypotheses are:
This study therefore responds to a need for further empirical research to identify the
motivational drivers influencing tourist experiences, and how destination attributes deliver a
tourist their preferred experiences and satisfy their needs at the value level.
1. To better understand tourist’s purchase intentions concerning Australia local food by
applying the means-end chain theory.
2. To explore the key motivational drivers that influence tourists’ purchase intentions
concerning local food.
3. To identify how destination attributes deliver a tourist their preferred experiences and
satisfy their needs at the value level.
1. Is there a significant connection between key motivational drivers and the Australia local
food purchase intention?
2. How experience attributes provide the preferred benefits to tourists and satisfy their
experience value/goal?
fast development and expansion of gastronomy sector in Queensland has established itself
firmly in tourism industry in Australia. However, the restaurateurs and development of
gastronomy products quality mainly depends on the intuitive decisions of restaurateurs. How
tourists feel about gastronomy in Queensland have not been systematically examined so far.
Therefore, it is now critical to evaluate how gastronomy are received by the tourists, whose
experience and satisfaction are mostly needed for providing implications for investors,
entrepreneurs, and other stakeholders, to further develop this gastronomy sector. Hence, it is
important to understand and meet the needs and desires of tourists in the context of
gastronomic experiences. This can help tourism professionals to pay more attention what
tourists may desire to experience when they visit a destination and motivate the tourists to
revisit a destination. Thus, further research into tourist experiences and motivation in food
tourism will provide opportunities for marketers and regulators to develop more appropriate
products for tourists.
This study implements an exploratory mixed methods research approach, based on the
researcher’s philosophical stance, to achieve the research aim and to explore the research
objectives. A sequential exploratory design is adopted with both qualitative and quantitative
methods used to collect data.
Phase one, a literature review will be undertaken focusing on the culinary tourism
phenomenon. It relates to the major factors that have contributed to the increased interesting
culinary tourism; and the concept of culinary tourism and its various definitions. Hence, a
literature review on strategic measures adopted by the gastronomy chains will be undertaken
focusing on increasing the quality experience with gastronomy in the destination.
Phase two, to build inventory of local foods of the Queensland, the self-report method
together with eye tracking method (psychophysiological method) will be undertaken focusing
on the menus of 16 restaurants in Queensland across a range of tourism locations as Brisbane,
Gold Coast, Sunshine Coast and TNQ. Many tourists’ first experience with local or regional
food and wine is often far removed from its place of production, occurring at their hotel or at
a restaurant. In this context the restaurant and catering sector represents a significant
opportunity to facilitate the development of a regional culinary image and, thereby, an
increased use of regional produce (Hall et all, 2003).
Phase three, to find out inclusion level of local food in restaurants, a document review
method was is usually employed (Patton, 2002; Sterk and Elifson, 2004). Therefore, all the
menus of restaurants in Queensland are reviewed and researchers will carefully noted total
menu items and local foods, which are included in the menu.
Phase four, this study identifies the local food consumption motivations of tourists during
their holiday. It is importance to identify culinary tradition which creates opportunities to
attract tourists with a new specific element (Brokaj, 2014). A questionnaire survey way will
be employed to 240 international tourists which visiting to Queensland. The study will focus
on the potential respondents from China, NZ, UK, Japan, USA and Germany which recorded
the top source markets for Queensland. The instrument used to collect the data is a
questionnaire which will be developed and modified by the researchers. Questions are
divided into five ranks based on Likert scale ranging from that is including: (1=strongly
disagree to 5=strongly agree). The survey time will be taken around 3 months.
The questionnaire had three parts. In the first part the study was focused on the demographic
factors of participants. The second part contained 20 statements that were linked to a 5-point
Likert Scale (1=strongly disagree to 5=strongly agree) to identify what kind of motives
impact tourists local food choose on their holiday. And at the end there are some questions
regarding the expectations of tourists’ from restaurants.
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Previously, there have been many attempts in the literature to explore tourist’s
motivations for purchasing local food, however, Kim, Eves and Scarles (2009) point to the
fact that research in the field is in its infancy and its basic tenets is still being established. The
need for research on this important aspect of hospitality and tourism has been urged by a
number of researchers (Chang et al., 2010; Cohen & Avieli, 2004; Stewart, Bramble, &
Ziraldo, 2008). Au and Law (2002) contend that tourist food demand tends to be inelastic.
Other studies indicate that food consumption expenditure can constitute up to one-third of the
total tourist expenditure (Telfer & Wall, 2000). Hence, the economic benefits brought by
tourist food consumption can significantly affect the economic viability and sustainable
competitiveness of a destination and the hospitality businesses operating in the locality.
Therefore, motivation is an important concept in the study of tourism experiences,
although scholars discussing tourist experiences have largely probed the relationship between
motivation and tourist experiences, with particular emphasis on their implied deterministic
notions (Gomez-Jacinto et al., 1999). People are motivated to travel to obtain experiences
related to their goals, and their motivations also drive their value perception of destination
experiences (Duman and Mattila, 2005). The study of motivation in relation to local food can
provide insights for stakeholders and marketers keen to develop their respective food tourism
market. Understanding potential consumers’ desires, allows local governors and tourism
authorities to develop more appropriate policies, products, and marketing strategies to cater
for the needs and wants of tourists. Hence, with the purpose of exploring tourist’s local food
buying motivation, this study will help to gain a better understanding of food choice from a
tourist’s perspective. This, in turn, can provide local governors and tourism authorities with
practical advice regarding marketing strategies and promotion of their local food to visitors.
From the perspective of restaurateurs, they should understand the expectations of tourists and
provide satisfactory service and products by bringing to light peculiar foods of area with new
flavors and authentic ingredients
This study will also contribute to the theoretical understanding in the field of food tourism
research. This study will use the Means-end Chain (MEC) Theory to capture the motivational
antecedents of tourists’ experiences and and confirm that this theory is appropriate in in
gaining an insight into the motivations which influencing tourists’ local food consumption
during their holiday. Although various scholars have explored aspects of the MEC approach,
most MEC research was conducted for consulting purposes to address practical marketing
problems (Olson and Reynolds, 2001). Thus, it should be admitted that there are still some
methodological and theoretical issues unresolved in MEC theory. For example, more
empirical studies are needed to address problems such as the comparison of different forms of
attribute elicitation, while the impact of situational specificity requires more rigorous
statistical treatment (Grunert and Bechmann, 2001). Should researchers collect sufficient data
and conduct research with rigorous processes, it is believed that all the above challenges are
inherently solvable (Grunert and Bechmann, 2001).
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