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1.

What are the advantages and disadvantages of allowing employees to use their personal smart
phones for work?

ADVANTAGE
•    Employees can use their own smart phones would allow companies to enjoy all of the same benefits
of a mobile workforce without spending their own money on these devices.
•    In addition, the companies are easier to keep track of each mobile device and to roll out software
upgrades or fixes because all employees were using the similar devices.
•    Besides that, a number of software products have emerged to help companies manage diverse
mobile platforms. These software products have capabilities for configuring devices remotely, enforcing
different set of policies for different user and devices, and managing applications running on all of them.

DISADVANTAGE
•    Because the employee work with more than one type of mobile device and operating system,
company will need to quickly and flexibly confirm that their employees are still able to remain
performance.
•    Moreover, company providing adequate technical support for every employee could be difficult with
the variety of phones and operating systems available.
•    On the other hand, mobility puts assets and data at greater risk compare to if they were only located
within company wall on company machines.

ADVANTAGES DISADVANTAGES
Enhanced Productivity Managing Security
Mobile devices offer the benefits of One of the riskiest aspects of a BYOD
convenience and speed. Sales executives can environment is managing security. Your BYOD
do their jobs while traveling, management can policy should require minimum security
keep up with emails or review important measures. Consider scenarios such as an
documents on their tablets, and anyone can employee who loses a mobile phone or laptop
stay connected with their Smart phone. Smart and puts sensitive company data in the wrong
phones have become a primary player in how hands. Develop a process for establishing those
workers communicate and share both work- controls before the employee is allowed to
related and personal data throughout the access company data. What about compliance
course of a day. issues? Does your business operate within an
industry that must adhere to certain practices
for protecting data?

Cost Savings Controlling Acceptable Use


Allowing employees to use their own personal
Within Bring Your Own Device environments, devices means that your company has suddenly
the costs associated with the personal device lost some levels of control over the appropriate
are just that: personal. Most workers willingly use of the technology. Unlike a company-issued
purchase their preferred laptop or mobile laptop or device, which comes with an
device, including their data plan, and simply acceptable use policy, it’s not exactly easy to
want to use it for business purposes. This can control how someone uses a personal device.
mean significant savings for your IT department That’s why many companies are turning to
as compared with the investment in company- BYOD policies to set reasonable expectations.
issued devices.
Improved Morale Retrieving Data
When techs are able to use the devices they Your BYOD policy should also address what
already know and love, and achieve higher happens if/when an employee leaves your
success rates because of it, they will be happier company. Who will discontinue their access to
working for your company. Studies have shown your company data? Do they have their own
that even when employees are responsible for phone number? What if clients were calling
fronting the cost of the device and cell that number directly? In a sales environment,
coverage, they’re still happier using their this is particularly risky. Suddenly, your ex-
personal devices than bulk IT department employee may become a direct competitor
issued devices. with easy access to your client’s contact info
and vice versa.

2. What management, organization, and technology factors should be addressed when deciding
whether to allow employees to use their personal smart phones for work?

Management
•    If employees are allowed to work with more than one type of mobile device and operating system,
companies need an effective way to keep track of all the devices employees are using.
•    When employees make change to their personal phones, such as switching cellular carriers, changing
their phone number or buying a new mobile devices together. Company will need to quickly and flexibly
ensure that their employees are still able to remain productive.
•    Firm need an efficient inventory management system that keeps track of which devices employees
are using, where the device is located. Whether it is being used, and what software it is requirement.
•    A firm’s software development teams need to have one professional focused on ensuring that new
applications will be easily usable and useful on smart phones. The applications and software need to be
used on mobile devices to connect to the firm`s existing IT platform and company-wide CRM, SCM, and
ERP systems. The mobility experts can help company leverage mobility more effectively. Companies
need to ensure that sensitive or confidential information is secured by using technologies that allow
them to wipe data from devices remotely or encrypt data when a device is stolen or missing so that it
cannot be used.

ORGANIZATION
•    Integrate mobile devices to corporate and it strategy company needs to carefully examine their
business process and determine whether or not mobility makes sense for them
•    The security, inventory management, support, integrating mobile devices into pre-existing IT
functions and systems, and measuring return on investment should be addressed when deciding
whether to allow employees to use their personal smart phones for work.
•    When employees make changes to their personal phones, companies need to quickly and flexibly
ensure that their employees are still able to remain productive. Firms need and efficient inventory
management system that keeps track of which devices employees are using, where the device is
located, whether it is being used, and what software it is equipped with company needs to provide
adequate technical support for every employee who is using a variety of phones and operating systems.
When employees are not able to access critical data or encounter other problems with their mobile
devices, they will need assistance from the information systems department.

TECHNOLOGY
•    With the variety of phones and operating system available, providing adequate technical support for
every employee could be difficult
•    A firm software development teams can benefits from having one person specifically focused on
ensuring that new application will be easily usable and useful on smartphone
•    The corporate IT resources are important for managing and maintaining a large number of devices in
an organization. The company’s networks must be configured to receive connections from the
employees’ mobile devices and operating systems to access the company’s information.

3. Allowing employees to use their own smartphone for work will save the company money. Do you
agree? Why or Why not?

We TOTALLY AGREE with the statement.

The cost will be save if the company allows employees to use their own smartphone for work as below:

•    ELIMINATE MONTHLY PLAN COSTS


     Shifting an employee from a company-owned device to his own means you’ll shift at least a portion of
the monthly service plan cost to the employee. At least currently, employees have some expectation of
their employer contributing some reimbursement for a work device. While many companies are
providing reimbursement for smart devices, there is typically only a small or no reimbursement for a
second device such as a tablet. The best practice is to establish three to five tiers of reimbursement
toward smartphones, typically ranging from $35 to $125 per month in the U.S. and Canada. A single-tier
approach can actually cause over-payment across the board. Avoid adding costs of processing expense
reports by implementing automated direct-to-carrier payments.

     Reality: There will be some mix of corporate liable still on the books.

•    ELIMINATE DEVICE PURCHASE & UPGRADE COSTS


     When the cost of purchasing phones, tablets and even laptops can be shifted to employees, the
annual cost savings from BYOD can easily be in the hundreds of dollars per employee, per year.

•    ELIMINATE (SOME) PLATFORM UPGRADE COSTS


     Many organizations that have invested heavily in BlackBerry are struggling with the dilemma of their
BYOD users demanding iOS and Android support. Implementing a BYOD program has proven to be an
effective way to migrate off of BlackBerry and the reliance on BES servers while allowing the employee
base to cover the cost of changing platforms, saving the company $200 or more for every user.

     Reality: IT and business units will need to invest in ongoing policy creation, some form of enterprise
mobility management (EMM), security, and potential infrastructure expansion (such as bolstering Wi-Fi)
to manage and secure all devices as well as to accommodate devices that might not have accessed the
network previously.

•    REDUCE IT/ HELP DESK SUPPORT


     whether your support costs increase or decrease because of BYOD is largely dependent on how many
users you support today. But for every employee that goes BYOD rather than with a corporate-owned
device, activities related to device and plan provisioning are eliminated. Help desk support might also be
reduced considerably for BYOD users, depending on your mobile policy, how tech savvy your employee
base is, and if you can replace live help desk with virtual support.

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