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SAP Afaria 7 SP10

Document Version: 1.0 – 2016-01-25

Getting Started with SAP Afaria Documentation

Content

1 Afaria Access and Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2 Documentation Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

3 Finding Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

CUSTOMER Getting Started with SAP Afaria Documentation

2 © 2016 SAP SE or an SAP affiliate company. All rights reserved. Content
1 Afaria Access and Support

SAP provides industry-leading support and a variety of downloads to help you get the best out of your products
and solutions.

The sections below provide more information about getting access to Afaria, Afaria support, and Afaria
documentation.

Where to Get Afaria

In the SAP Support portal Software Downloads page (https://support.sap.com/software.html ), choose

Installations and Upgrades if you want to download a product that you currently do not have (but have a valid
contract for), or if you wish to download a new version of the product.

You will require the Download Software authorization, which you can request via your company's SAP System
Administrator.

Afaria Updates or Hotfixes

In the SAP Support portal Software Downloads page (https://support.sap.com/software.html ), choose

Support Packages and Patches if you want to download code-corrections or fixes for a specific version of a
product.

Afaria Support

Get access to Afaria Knowledge Base articles and report incidents using the SAP Support portal (https://
support.sap.com/kb-incidents.html ).

Registering for Notifications

Register for notifications and manage them at https://support.sap.com/kb-incidents/notifications.html . By

creating filters, you can manage the notifications for only the systems or products you are interested in.

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Afaria Access and Support © 2016 SAP SE or an SAP affiliate company. All rights reserved. 3
Afaria Documentation

For module-wise documentation of Afaria, refer to the SAP Afaria 7 SP10 On Premise section of the SAP Help
portal (http://help.sap.com/afaria7sp10).

Contact Us

To learn more about the SAP Support portal, check the help topics at https://support.sap.com/support-
programs-services/about/help-index.html .

For any feedback or queries related to Afaria Technical Publications, contact us at pubs@sap.com.

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4 © 2016 SAP SE or an SAP affiliate company. All rights reserved. Afaria Access and Support
2 Documentation Overview

As of Afaria 7 SP5, we no longer ship online help with the software. Instead, we are posting our documentation on
the SAP Help Portal. By hosting our documentation on the SAP website, we can ensure the documentation is
maintained so that it is correct and up-to-date. When you click the Help link on the banner of the Afaria, your
browser opens the Afaria page on the SAP Help Portal.

You can access Afaria documentation at http://help.sap.com/afaria.

Before the release of SP5, we published two main guides: the SAP Afaria Installation Guide and the SAP Afaria
Administration Reference. The topics in these guides have been reorganized into the following help modules:

● Afaria Overview – This module describes Afaria, its features, architecture, and components. It describes how
Afaria interacts with other systems and devices on your network such as your Active Directory server,
Exchange server, and firewall. It includes topics previously found in the Installation Guide such as the System
Requirements and Afaria Architecture.
● Preparing to Install Afaria – This module provides the tasks to prepare your environment for the installation of
Afaria. It includes information on how to configure your database, Windows server, and Certificate Authority
for Afaria operations. It also describes how to acquire and import Apple certificates required for iOS device
management. It includes topics previously found in the Preparing to Install section of the Installation Guide
● Installing Afaria – This module provides the tasks to install Afaria components such as the Afaria Server, the
Enrollment Server, the Package Server, and the Self-Service Portal. It includes topics previously found in the
Installation Guide
● Configuring Afaria – This module provides the tasks to configure Afaria using the Afaria Administration
console. It describes the settings on the Server configuration pages and includes tasks for configuring the
Afaria Server and components, creating roles and tenants, and setting security settings. It includes topics
previously found in the Installation Guide and Administration Reference.
● Device Management – This module provides the tasks for managing devices including: creating groups,
creating application and configuration policies, enrolling devices, and administering and monitoring devices. It
includes topics previously found in the Administration Reference.

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3 Finding Information

Afaria documentation is organized into a number of self-contained modules for quick reference.

● Afaria Overview – This module describes Afaria, its features, architecture, and components. It describes how
Afaria interacts with other systems and devices on your network such as your Active Directory server,
Exchange server, and firewall.
● Preparing to Install Afaria – This module provides the tasks to prepare your environment for the installation of
Afaria. It includes information on how to configure your database, Windows server, and Certificate Authority
for Afaria operations. It also describes how to acquire and import Apple certificates required for iOS device
management.
● Installing Afaria – This module provides the tasks to install Afaria components such as the Afaria Server, the
Enrollment Server, the Package Server, and the Self-Service Portal.
● Configuring Afaria – This module provides the tasks to configure Afaria using the Afaria. It describes the
settings on the Server configuration pages and includes tasks for configuring the Afaria Server and
components, creating roles and tenants, and setting security settings.
● Device Management – This module provides the tasks for managing devices including creating groups,
creating application and configuration policies, enrolling devices, and administering and monitoring devices.
● Server Monitoring – This module provides information about monitoring Afaria.

For information about... See...

Installing Afaria components 1. Afaria Overview for system requirements and descriptions of Afaria
components.
2. Preparing to Install Afaria for steps to create a database for Afaria and
to configure your servers and network for Afaria operation.
3. Installing Afaria for descriptions of the settings in the installation
wizards.
4. Configuring Afaria for the steps to configure Afaria components in the
Afaria Administration console.

Upgrading Afaria 1. Upgrading Afaria for upgrade information and steps including
preparing your installation for upgrade.
2. Installing Afaria for descriptions of the installation wizards.

Setting up access control 1. Installing Afaria if you plan on installing Access Control Filter
components. This is not required for Access Control Remote setup.
2. Configuring Afaria for the steps to configure the Access Control Filter.
This is not required for Access Control Remote setup.
3. Device Management for the steps to create access control policies.

Installing Apple certificates for iOS 1. Preparing to Install Afaria for the steps to generate or download Apple
certificates.
2. Configuring Afaria for the steps to install the APNs certificate.

Enrolling devices Device Management for the steps to create groups, enrollment policies,
and configuration policies.

Monitoring SAP Afaria Server Monitoring for information about viewing log files and events.

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6 © 2016 SAP SE or an SAP affiliate company. All rights reserved. Finding Information
 For information about... See...

Managing certificates 1. Preparing to Install Afaria for the steps to configure your CA and
installing a CA proxy.
2. Configuring Afaria for the steps to create CA profiles and associate
them with the Enrollment and Package servers.
3. Device Management for the steps to create configuration policies that
include certificate requests and to revoke and renew certificates on
managed devices..

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Important Disclaimers and Legal Information

Coding Samples
Any software coding and/or code lines / strings ("Code") included in this documentation are only examples and are not intended to be used in a productive system
environment. The Code is only intended to better explain and visualize the syntax and phrasing rules of certain coding. SAP does not warrant the correctness and
completeness of the Code given herein, and SAP shall not be liable for errors or damages caused by the usage of the Code, unless damages were caused by SAP
intentionally or by SAP's gross negligence.

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The information contained in the SAP documentation represents SAP's current view of accessibility criteria as of the date of publication; it is in no way intended to be a
binding guideline on how to ensure accessibility of software products. SAP in particular disclaims any liability in relation to this document. This disclaimer, however, does
not apply in cases of wilful misconduct or gross negligence of SAP. Furthermore, this document does not result in any direct or indirect contractual obligations of SAP.

Gender-Neutral Language
As far as possible, SAP documentation is gender neutral. Depending on the context, the reader is addressed directly with "you", or a gender-neutral noun (such as "sales
person" or "working days") is used. If when referring to members of both sexes, however, the third-person singular cannot be avoided or a gender-neutral noun does not
exist, SAP reserves the right to use the masculine form of the noun and pronoun. This is to ensure that the documentation remains comprehensible.

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caused by the use of related information unless damages have been caused by SAP's gross negligence or willful misconduct. All links are categorized for transparency
(see: http://help.sap.com/disclaimer).

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Getting Started with SAP Afaria Documentation CUSTOMER
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