IIM Nagpur Final Placements – Company Profile

About the Firm

Company Name The Chocolate Room India Pvt. Ltd.

The Chocolate Room is renowned for being a specialist chocolate

indulgence café, offering customers’ unique test of chocolate dishes,
Over the last 13 years The Chocolate Room, is India’s most famous chain of
chocolate café. A treat for all foodies from all age groups, The Chocolate
Room is an ideal café for everyone with a passion for not only chocolate but
Company Overview
also mouth-watering offerings
“Ever since the launch of the first store in 2007, we have endeavored to
create an unmatched chocolate experience. Today with over 318 stores
spread across geographies, our aim is to continue expand footprint of The
Chocolate Room across the world”.

Retail/Hospitality
Sector

Company Revenue: Rs. 100.00 Cr. plus

Company Size
No. of Employees: 200

About the Role

Description of Role
(Sales Domain) Generating new leads by own effort and convert them into sale is
most important

Perform the job without any help and achieve target given by the
company
Good knowledge in negotiation, marketing skills, communication
skills and sales strategies skills
 Basic knowledge about computers like preparing invoices,
quotations, work orders, PPT for presentations, daily reports and
excel
Hands-on experience in business development growth and should
have potential to achieve target in month on month
Publish and track properly the weekly\monthly\yearly business plan
to accomplish the same

Handling all aspects of SEO, SMO

Brand Promotions, Activation and Digital Marketing Communication.
Keyword research, analysis & implementation into content
Link Building
knowledge of On-page/Off-page site analysis & SEO Works
Strategies and execute social media plans to amplify the brand's
marketing campaigns

Description of Role Listen, engage and always stay relevant to the consumers
(Marketing Domain) Come up with unique innovative content and engagement ideas
Maintain the social media calendar, and budgets
Analyzing the performance of social media campaigns and weekly
reporting
Writing copy for social posts and ideating on creative
Helping maintain a positive brand perception and reputation for the
brand on all social channels

Description of Role
(Finance Domain)

Description of Role Oversee the operations functions of the outlets

(Operations
Domain) Hold regular briefings and meetings with key departments to ensure
smooth store operations
Ensure full compliance to store operating controls, SOPs, policies,
procedures and service standards.
Handling complaints, and oversee the service recovery procedures
Responsible for the preparation, presentation and subsequent
achievement of the store's annual Operating Budget, Marketing &
Sales Plan and Capital Budget
Manage on-going profitability of the store, ensuring revenue and
guest satisfaction targets are met and exceeded
A strong understanding of P&L statements and the ability to react
with impactful strategies
Closely monitor the store business reports on a daily basis and take
decisions accordingly
Ensure that monthly financial outlooks from stores are met
Maximizing yields for the organization and ensuring/managing
multiple revenue streams
Prepare a monthly financial reporting for the owners and stake
holders
Helping in the procurement of operating supplies and equipment,
and contracting with third-party vendors for essential equipment and
services
Act as a final decision maker in hiring a key staffs
Be accountable for responsibilities of team functions and take
ownership of all guest complaints
Corporate client handling and take part in new client acquisition
along with the sales team whenever required
Responsible for safeguarding the quality of operations both (internal
& external audits)
Ensuring impeccable project delivery on time
Full ownership of all statutory and legal documents
Description of Role
(Strategy &
Consulting)

Description of Role
(Analytics)

Description of Role
(Any other Domain)

Skill Sets Expected

Fixed Pay (If any):Rs. 11.00Lacs to Rs. 15.00Lacs

Variable Pay (If any):

Total CTC
(Based on the
interview Joining Bonus/Retention Bonus (If any):
performance of the
candidates) ESOPS (If any):

Incentives/Any other Components (If any): Applicable only for Sales

Profile

Ahmedabad, Hyderabad
Tentative Locations

05
Expected number of
positions