12/20/2019 Gmail - Bus Ticket - Sagar to Bhopal on Wed, 18 Dec 2019 and Rate Your Experience

Shivam Srivastava <shivam.ame@gmail.com>

Bus Ticket - Sagar to Bhopal on Wed, 18 Dec 2019 and Rate Your Experience
1 message

Paytm <no-reply@paytm.com> Tue, Dec 17, 2019 at 8:41

PM To: shivam.ame@gmail.com

0120 4880880
BUS
24X7 Bus Helpline

PNR Ticket ID Order ID

7239024 TS191217203934428451IBGG 9924451047

Departure Arrival

SAGAR BHOPAL
6:30 AM 10:00 AM
Wed, 18 Dec 2019 Wed, 18 Dec 2019

Bus Operator Name

Chartered Bus
2+2, VOLVO SEATER, AC

Boarding Point
Kandya Parisar

Dropping Point
Inter State Bus Terminal (ISBT)

Reporting Time Boarding Time

6:15 AM 6:30 AM

Operator Contact Number

7389921734

TRAVELLER DETAILS

Name Gender Seat No

Shivam Srivastava Male A1

FARE & PAYMENT DETAILS

https://mail.google.com/mail/u/0?ik=fdbfe523c9&view=pt&search=all&permthid=thread-f%3A1653180199980113414&simpl=msg-f%3A16531801… 1/3
Base Fare: 359.38

Operator GST : 37.82

Total Amount Paid : 397.02

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Cancellation Policy:
a. Refund policy mentioned above is indicative. The actual cancellation charges are determined by bus
operators and bus providers at the actual time of cancellation. Paytm has no role in governing cancellation
charges.
b. Cancellation charges are calculated on the actual fare of the ticket, if any discount coupons are used while
purchasing the ticket, the discounted value would be used to calculate the refund amount when a ticket is
cancelled.
c. Partial cancellation of tickets in the same order is not allowed.

Before 24 Hrs. Refund percentage

Between 12 Hrs. to 24 Hrs. 60 %

Between 8 Hrs. to 12 Hrs. 40 %

Between 4 Hrs. to 8 Hrs. 20 %

Between 3 Hrs. to 4 Hrs. 0%

 Before 24 Hrs. Refund percentage

Between 0 Hrs. to 3 Hrs. 0%

Hours before Departure Refund Percentage

Terms and Conditions:

Paytm is only a bus ticket booking platform. It does not operate bus services of its own. In order to provide a
comprehensive choice of bus operators, departure times and prices to customers, it has tied up with many
bus operators and service providers. Paytms network of bus operators.
b. Providing refund and support in the event of cancellation.
c. Providing customer support and information in case of any delays / inconvenience.

Paytm is not responsible for:

a. The bus operators expectation.
b. The bus operator canceling the trip due to unavoidable reasons.
c. The baggage of the customer getting lost / stolen / damaged.
d. The bus operator changing a customer's seat at the last minute to accommodate a lady / child.