MARKET awards for Quality, Environment and Health and
ENOC Group is a wholly owned entity of Safety Management Systems; ISO 9001: 2008 -
the Government of Dubai, and integral to the
Emirate’s success. Over the past 36 years, ENOC
Group has evolved from a local oil and gas player
to a global operator across various aspects of
the energy sector value chain. Now servicing
thousands of customers across 60 markets, ENOC
is deploying talent and technology to diversify its
offerings to achieve sustainable development.
ENOC’s business activities span the exploration
and production of oil and gas; production and
selling of petrochemicals; marketing and retailing
of petroleum products; oil trading, terminaling and
storage; aviation fuel and lubricants marketing.
As the energy provider behind Dubai’s
phenomenal growth, ENOC touches almost every
facet of the Emirate’s development and has put its
name firmly on the overseas arena.
ACHIEVEMENTS
l ENOC won the Superbrands laurel for the 11th
consecutive year in 2016.
l ENOC commenced construction of the
underground 16 km Jet Fuel pipeline extension
that links its storage terminal in Jebel Ali with Al
Maktoum International Airport.
l ENOC secured a US$1.5 billion term debt
syndicated facility from local, regional and
international banks.
l ENOC published the first Energy and Efficiency
report that highlights the Group’s efforts on
increasing energy efficiency to reduce the
company’s carbon footprint and contribute to the
government’s sustainability agenda.
l ENOC Lubricants and Grease Manufacturing
Plant opened its second blending location in Jebel
Ali, increasing its total design production capacity
to over 250,000 MT/annum.
l In 2016, Tasjeel, a business unit of ENOC,
opened new centres at Al Warsan, Al Dhaid and
Al Aweer providing vehicle testing and registration
services to retail and industrial clients.
l ENOC won the honour for Best Education
Improvement at the CSR Excellence Awards for
its National Development Programme and its
outstanding work in encouraging the development
of young talents.
l ArabTank Terminals received three prestigious
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Quality Management Systems, ISO 14001: 2004 -
Environmental Management Systems and
OHSAS 18001:2007. Health and Safety
Management Systems.
l EPPCO Lubricants, a joint venture of Emirates
National Oil Company, won the prestigious
Mohammed Bin Rashid Al Maktoum Business
Award in trade category.
Commitment to the Community
CSR continues to play a vital role within
the ENOC Group as it does globally. CSR is
positioned as an organisational priority and
embedded in ENOC's culture given its huge
impact on shareholder and stakeholder trust. CSR
is part and parcel of ENOC's values guiding their
operations and partnerships.
In 2016, ENOC initiated a number of CSR
initiatives including partnerships, sponsorships and
employee-driven activities.
l The Group is also actively engaged in knowledge
exchange initiatives; some led by key government
entities like Dubai Supreme Council of Energy,
‘UAE State of Energy Report 2016’ and others
pioneered by ENOC such as the ‘Energy &
Efficiency Report’.
Community Development
ENOC’s ‘Ramadan Campaign’ - ENOC rolled
out a diverse array of initiatives to promote
community wellbeing and support those in need
during the Holy Month of Ramadan. A Ramadan
Tent was set up to help those in need where
144,000 people were provided an Iftar meal. The
‘Ramadan Aman’ campaign supporting the Al Ihsan
Charity Association managed the distribution
of 500,000 care packages. ENOC volunteers
distributed 300,000 Iftar packs to drivers at red
lights, encouraging them to drive safely. ENOC
distributed 300 Ramadan Cards with the amount
of 500 AED each to be used for grocery shopping
at the Union Co-op branches in association with
Union Coop. Finally, the Ramadan Truck which
visited fifteen Dubai neighbourhoods distributing
6,000 meals in mosques across Al Quoz, Deira
and Satwa.
Free LPG Refill: In partnership with Dar Al Ber
Society and held under the theme ‘Feed a Family’,
Emirates Gas distributed free LPG refill vouchers
to 500 underprivileged families in Dubai, Ajman,
Sharjah and Umm Al Quwain.
Environment
Earth Hour - ENOC took an active part in
“Earth Hour” by switching off its building lights
to strengthen awareness of energy use efficiency
in the community. Additionally, lights and non-
essential electric appliances at ENOC complex
were switched off during the same period,
reducing consumption by a total of 3.4 MWh and
carbon dioxide emission by 1.7 tonnes during
Dubai’s Earth Hour 2016.
Talent Development - ENOC has established
various workplace initiatives, such as training
programmes, to guarantee that employees enjoy
working conditions where they can develop and
fulfil their individual aspirations.
ENOC also runs a comprehensive professional
training programme for Emiratis in the UAE which
focuses on developing the functional, professional,
managerial, and leadership skills of ENOC’s
national workforce. In 2016 ENOC graduated
77 students from the company’s National
Development Programme and has graduated 150
students since 2010.
In addition, ENOC joined hands with the
UK-based Energy Institute, the leading chartered
professional membership body for the energy
industry, to organise specialised training
programmes on energy and resource conservation
for ENOC managers and technicians.
ENOC has also set up an ENOC Wellness and
Social Programme that promotes social interaction
outside the office, and encourages a healthy
lifestyle for all employees.
PRODUCTS
ENOC manages a portfolio of products spanning
the exploration and production of oil and gas. This
includes refining, oil trade, terminaling and storage,
bunkering, liquefied petroleum gas, aviation fuel
marketing, lubricants blending and marketing and
informational technology.
l ENOC has pioneered alternative energy
solutions that help support the reduction of
the UAE’s carbon footprint and has expanded
its CNG network by setting up three daughter
stations, one each at Al Ahli Driving Centre,
Emirates Driving Institute and Emirates Transport,
in addition to its main station, to help meet the

current demand for compressed natural gas.
l ENOC has also introduced low sulphated ash,
phosphorous and sulphur engine oils, and high
quality lubricants offering superior oil drain period,
engine cleanliness and engine life, contributing to
lesser emissions.
l ENOC extended its Radio Frequency
Identification based fuel retailing system, to all
customers across its service station network. All
113 stations from the ENOC/EPPCO network
will have a one stop shop in which customers can
purchase the ViP smart chip, get the chip installed
on the vehicle all in one location.
Business Segments
Exploration and Production
Dragon Oil adds production and exploration
assets, operational expertise into ENOC’s
portfolio. The Group now possess world class
producing assets of over 100,000 barrels of oil per
day. Dragon Oil has a producing asset in offshore
Turkmenistan and exploration assets in Iraq,
Algeria, Tunisia, Afghanistan and Egypt.
Supply,Trading and Processing
This business lends impetus to the organisation’s
growth by maximising returns on mid-stream and
downstream assets. On the supply and processing
side, STP manages a state-of-the-art condensate
petroleum refinery and also oversees the
operations of a gas processing plant.
Through its offices in London and Singapore,
STP ensures active participation in proprietary
trading activities for all petroleum products in key
international markets.
Marketing
With an international presence spanning the
Middle East, Asia, Africa and the CIS countries,
this segment of ENOC has several key subsidiary
operations that cover aviation fuelling, gas
distribution, lubes distribution and production,
industrial products and chemicals. Its Industrial
Products Division specialises in the procurement
and commercial sale of petroleum products across
various industries and markets, while EMGAS is
the leading supplier of LPG and propane in the
UAE and has the largest distributor network in
the country. A specialised aviation fuels division,
Aviation Fuel Marketing is a leading provider of
quality aviation fuel products for the commercial
and military sectors.
ENOC manufactures, distributes and markets a
range of high quality lubricants to over 60 markets.
Retail
ENOC is dedicated to services which have
demonstrated solid growth and today operates
one of the largest retail networks in the region.
The business has expanded to franchising its
successful convenience store concept across the
Middle East and currently operates a network
of 113 ENOC/EPPCO service stations in Dubai
and the Northern Emirates. The Group plans to
to increase capacity by 40% by 2020 across its
network of service stations in the UAE. The first
GCC service station opened in Saudi Arabia as
a joint venture of ENOC
and Aldrees.
ENOC has set also
new benchmarks in the
retail sector with the
introduction of the ZOOM
convenience stores that
operate as part of the
service stations and on the
Dubai Metro network.
ENOC has come
to symbolise speed,
convenience, service and
value. In addition to its core
fuel retailing, the service
stations feature ZOOM
Convenience stores,
Pronto Cafes, Paavos Pizza,
car wash and oil change
facilities, Autopro automotive services and Tasjeel
for vehicle testing and registration.
Terminals
ENOC established Horizon Terminals Limited to
consolidate its existing terminaling investments and
expand the business globally. Since its inception,
Horizon has expanded its operations from
terminals in UAE and Saudi Arabia to Singapore,
Djibouti, and Morocco.
RECENT DEVELOPMENTS
ENOC announced a record volume of sales
of petroleum products of 245 million barrels,
reflecting a 5-year rolling average growth of 9
percent, despite the challenging macroeconomic
situation.
As part of the five-year strategy, ENOC will
focus its efforts and investments on fulfilling
Dubai’s energy needs through the expansion of
its refinery and service station network, building
terminals storage capacity, and increasing its
market share in the marketing of diesel, jet fuel
and Liquefied Petroleum Gas (LPG).
With the addition of Dragon Oil, as an upstream
segment to its operations, ENOC now has strong
competencies across the entire energy value chain
providing an upstream asset for the emirate of
Dubai, underlining its credentials in bolstering the
nation’s energy security.
l ENOC commenced a solar photovoltaic
panel pilot project aiming to reduce carbon
emissions and achieve over 50% savings in energy
consumption at individual service stations.
l In 2016 ENOC announced the installation of
ten electrical vehicle charging stations at ENOC/
EPPCO service stations across Dubai.
l ENOC has three service stations in Saudi Arabia
with plans to build fourteen more in 2017.
BRAND VALUES
ENOC is integral to Dubai’s success, doing more
than just supplying energy. ENOC’s Brand Idea
“The Power of More’ is built on the value creation
they provide; helping to power the economy,
build communities and growing the Emirate’s
profile through all kinds of innovative projects and
activities, all in one united organisation.
ENOC delivers more than just energy, they
create value.
l ENOC offerings are integrated and
comprehensive. And the more they do, the more
the nation benefits.
l ENOC always aims to be more.
l ENOC are ambitious. Growing. Innovating.
l ENOC is also about more than Dubai.
Through their joint ventures, partnerships and
projects, they extend beyond Dubai to have a
global rule.
ENOC has been guided by its philosophy of
professional management based on modern
business concepts for commercial success and
sustainable growth. Today, it is poised to usher in a
new and exciting period of growth and diversity.
ENOC strives to attract, develop, and retain top
talent to become the employer of choice while
adopting the latest technologies and implementing
best practices to achieve world-class performance
and productivity.
Committed to the highest standards of business
ethics and integrity, ENOC keenly abides by its
‘Code of Business Conduct,’ based on the core
values of Team Work, Integrity, Transparency,
Respect and Customer Focus.
Through providing the energy to support
Dubai’s phenomenal growth, ENOC is proudly
associated with quality, service efficiency,
sustainability and a deep-rooted partnership with
the community.
www.enoc.com
THINGS YOU DIDN’T KNOW ABOUT
ENOC
l ENOC has over 10,000 employees across
31 subsidiaries.
l ENOC’s Vice Chairman is His Excellency
Saeed Mohammed Al Tayer.
l ENOC operates in business sectors such
as Retail and Aviation, with international
operations and offices including Singapore and
London.
l Total of energy savings since 2014 amount
to $7.6 million in value and 103,000 m3 of
CO2 emissions.
l The Group recorded about 37.5 million
work hours