Professional Documents
Culture Documents
Swinburne Library: Swinburne University of Technology - CRICOS Provider 00111D - Swinburne - Edu.au
Swinburne Library: Swinburne University of Technology - CRICOS Provider 00111D - Swinburne - Edu.au
http://www.swinburne.edu.au/lib
These details can be used to create a citation. Check with your department or school to see which
style is required.
Introduction
Strategic performance measurement systems (SPMS) allow firms to system-
atically define strategies and objectives over a range of perspectives and enables
management to supplement financial metrics with a diverse mix of non-
financial performance measures. The ubiquity of SPMS adoption (see Rigby
and Bilodeau, 2011) may have been prompted by the growing concern about
the inadequacy of financial measures to evaluate organisational performance
(Dearden, 1969; Johnson and Kaplan, 1987: Fisher, 1995a) but numerous
studies later attest to its multi-faceted benefits. For example, prior studies
show that SPMS helps shape the processes needed in strategy formulation
(Bourne, etal, 2000; Gimbert etal, 2010; Bisbe and Malagueño, 2012). Other
studies highlight the benefits of successful SPMS implementation such as
improved communication, better alignment of measures and enhanced
execution of intended strategies thereby enabling effective follow-up (Kaplan
and Norton, 2000; 2004; Garengo, etal, 2005; Yu, etal, 2008). There are also
I 2013 The Braybrooke Press Ltd.-Journal of General Management Vol. 38 No. 4 Summer 2013 57-73
Evangeline O. Elijido-Ten
58 © 2013 The Braybrooke Press Ltd. journal of General Management Vol. 38 No. 4 Summer 2013
What determines Strategic Performance Measurement System disclosures?
Firstly, previous studies show that-large and highly visible companies are the
ones likely to provide more disclosure as a result of increasing public pressure
and because they are likely to have available resources by virtue of their size.
Secondly, it is insightful to explore the SPMS disclosure practices of Australian
firms since this country is one of the very few developed countries that has not
been so badly hit by the most recent global financial crisis (GFC). In an
attempt to explore whether the 2008 GFC has affected corporate disclosure
behaviour, SPMS disclosures are collated through content analysis of com-
pany websites and publicly available reports covering three years from 2007 to
2009, i.e. before, during and after the GFG. The logistic regression results show
that firm profitability, size, age and industry prominence are significantly
related to SPMS disclosures. Suggestions that business uncertainty, i.e. onset
of the global financial crisis rnay affect SPMS disclosures are not supported.
The paper proceeds as follows. The next section provides a short review of the
relevant literature which leads to hypothesis development. An explanation of
the research design precedes the discussion of results. Finally, the summary
and concluding comments are offered together with suggestions for future
studies. .
I 2013 The Braybrooke Press Ltd. journal of General Management Vol. 38 No. 4 Summer 2013 59
Evangeline O. Elijido-Ten
firms using a dichotomous variable ('yes' for BSC adopters and 'no' for non-
adopters). They find no evidence that BSC adoption is associated with stock
market returns although they acknowledge the existence of a time lag between
BSC adoption and improved performance. In contrast, Crabtree and DeBusk
(2008) investigate BSC usage in the three-year period following implementa-
tion. Using data fi-om an online survey of the Institute of Management
Accountants members, BSC-users are matched with non-users based on
various criteria, including industry. They report that BSC-users significantly
outperformed their non-user industry counterparts.
Hoque and James' (2000) survey of 66 Australian manufacturing compa-
nies provides evidence that greater SPMS usage is associated with improved
performance. They also report that larger firms make more use of SPMS.
Another Australian study, derived from interviews, with 50 CEOs from
manufacturing firms, confirms that the strength of the alignment of strategic
goals and the performance reporting system is positively associated with
performance (Iselin et al, 2008). Similarly, a survey of Australian manu-
facturing firm managers reveals that those who' believe that their SPMS
measures are linked to strategy and are causally affecting each other also
perceive a higher level of SPMS effectiveness (Yu et al, 2008). Aranda and
Arellano (2010), in their European bank managers' study, report that SPMS
brought about change in managers' beliefs by increasing the importance
placed on the measures in each SPMS perspective thereby aligning perform-
ance with strategic priorities. Finally, Bisbe and Malagueno's (2012) study of
267 Spanish companies conclude that SPMS positively influences firm
performance not only via its implementation but also through the shaping
of strategic decision arrays resulting from (re)formulation of intended strat-
egies. From this brief review of relevant studies, it is clear that the SPMS
literature is replete with research focussing on its usefulness and its beneficial
impact on company performance. What is missing, however, are studies
examining the external communication aspect of SPMS adoption. This is
where the link to voluntary public disclosure is understood as appropriate.
Although seemingly unrelated, the environmental/sustainability reporting
literature offers meaningful insights to extend the SPMS research. Over the
past few decades, the sustainability reporting literature has proliferated (Gray
etal, 1995a; Deegan etal, 2002; KPMG, 2008). Clarkson etal (2008) classify
the environmental accounting research into three groups: 1) strategic factors
affecting the firm's decision to disclose environmental information; 2) the
relationship between environmental performance and disclosure; and 3) the
value relevance of environmental performance information. Indeed, it is
interesting to note the similarities between these research groupings and those
of prior research in the SPMS adoption literature. In the same manner that
sustainability reports of all kinds have continued to increase over time
(KPMC, 2008), it is reasonable to expect that SPMS public disclosure will
also increase. But which companies are likely to provide SPMS disclosure? The
theoretical foundation for this study emerges from the environmental/
sustainability reporting literature.
60 © 2013 The Braybrooke Press Ltd. journal of General Management Vol. 38 No. 4 Summer 2013
What determines Strategic Performance Measurement System disclosures?
I 2013 The Braybrooke Press Ltd. Journal of General Management Vol. 38 No. 4 Summer 2013 61
Evangeline O. Elijido-Ten.
Research design
Data collection
This research is an archival-empirical study, using publicly available data^fi-om
corporate reports. Previous studies examining SPMS association with other
variables such as size and market/economic factors (Hoque and James, 2000;
Ittner, etal, 2003; Iselin, et al, 2008) focus mainly on SPMS adoption and not
on voluntary public disclosure. Most of these studies use datafi-ominterviews
and surveys. As such, the coverage of their research is limited to those firms
willing to participate in the study. To avoid this constraint, this study uses
publicly available data from corporate reports. Being exploratory, a preli-
minary word search from DatAnalysis database is conducted to find whether
SPMS disclosures are provided by Australian listed companies using terms
such as 'performance measurement system'; 'balanced scorecard' and other
variations. Subsequent analysis reveals that SPMS disclosing firms are all in the
2009 Top 100 publicly listed companies in Australia according to SandP/ASX
index. Thus, a decision is made to focus on the Top 100. To enable a
comparison before, during and after the GFC-onset, data on firm disclosures
62 © 2013 The Braybrooke Press Ltd. journal of General Management Vol. 38 No. 4 Summer 2013
What determines Strategic Performance Measurement Systerh disclosures?
is collected for three years from 2007 to 2009 and content analysis is conducted
on publicly available reports such as the annual reports (including concise or
interim reports), shareholder review report, sustainability/environmental
reports, social impact/stakeholder report and other relevant corporate website
documents. Industry, age and financial data including total revenue and
earnings per share are gathered from FinAnalysis and MintGlobàl databases.
Where:
ßo = Intercept;
Ord-SPMS,-, = Ordinal strategic performance measurement system
(SPMS) disclosure for firm i in period P,2 = Full SPMS
disclosure; 1 = Partial SPMS disclosure; 0 = No SPMS
disclosure;
Bin-SPMS,-, • = Binary strategic performance measurement system
(SPMS) disclosure for firm i in period i-, 1 = Full SPMS
disclosure; 0 = No/Partial SPMS disclosure;
EPS3Av,t = Earnings per share 3-year average for firm i in period t,
AGE.t . Age since incorporation for firm i in period t;
SIZE;,. = Na1:ural log for total revenue for firm i in period ^,
INDY; = Presence of firm i in prominent industry at period t; 1
for firms in energy, utilities, transportation, mining,
Pharmaceuticals and telecommunication industry; 0
otherwise;
Pre-GFC¡ = Period before the global financial crisis for firm i; 1 for
2007; 0 otherwise;
Post-GFCj = Period after the global financial crisis for firm i; 1 for
2009; 0 otherwise;
e — error term
Variable measurement
SPhAS disclosure
The dependent variable for the SPMS disclosure model is determined through
content analysis of reports provided by thefirmsin their company website and
other publicly available corporate reports. Since the main focus in this study is
SPMS public reporting, a systematic process of coding to analyse patterns,
meanings and themes (Hsieh and Shannon, 2005; Zhang and Wildemuth,
2009) is considered more appropriate rather than the mere counting ofwords.
A set of criteria, derived from the relevant SPMS literature, is used in the
coding process. These criteria and their explanations are provided as follows:
• Strategy statement and measures in multiple perspectives. Having a strat-
egy statement is the most basic criterion that must be met before a
company is considered to be an SPMS discloser. To meet this criterion.
) 20 i 3 The Braybrooi<e Press Ltd. journal of General Management Vol. 38 No. 4 Summer 2013 63
Evangeline O. Elijido-Ten
the disclosure must state strategies, objectives and measures over a range of
areas such as financial, customer/market, business process, staff, health,
environment and community/sustainability perspectives.
• Backward-looking statements linked to-strategies. This criterion is met
when the disclosure states whether past initiatives targets and measures are
linked to stated strategies over a range of perspectives, regardless of
whether or not they have been achieved.
• Forward-looking statements linked to strategies. To satisfy this criterion,
the disclosure has to indicate future/planned actions and targets and how
these are linked to strategy statements in a range of perspectives.
All three criteria must be met before a firm is considered a fuU-SPMS
discloser and awarded a score of 2 for Ord-SPMS or a 1 for Bin-SPMS. A
company that satisfies at least one criterion (but not all) is considered a
partial-SPMS discloser and given a score of 1 for Ord-SPMS or 0 for Bin-
SPMS. Firms not meeting any of the criteria are considered a non-SPMS
discloser and coded 0 under both Ord-SPMS and Bin-SPMS models.
Profitability
In this study, the focus is on understanding the determinants of SPMS
disclosure to ascertain whether firms with stable profitability have greater
propensity to disclose. Prior studies use various forms of proxy for financial
performance, such as return on assets (e.g. Roberts, 1992) and shareholder
returns (e.g. Ittner, etal., 2003; Crabtree and Debusk, 2008) recognising a time
lag. To capture stability in profitability and take into account the time lag as in
prior research, the three-year-average earnings per share (EPS3Av) is used as
proxy for profitability. For example, for the year 2008, EPS from 2006 to 2008
are added and divided by three years.
Age
Previous studies (e.g. Roberts, 1992) suggest that as a corporation matures, its
reputation and history can become entrenched. Thus, another proxy for
corporate stability is age, which is measured as the number of years since the
firm's incorporation.
Size
The size of the firm can be measured in a number of ways such as total assets,
number of employees, sales revenue and market capitalisation. In this study,
the natural log of total revenue is used to proxy for size consistent with prior
accounting research (Hoque and James, 2000; Elijido-Ten, 2009; Habib,
2010).
Industry prominence
Previous research suggests that industry classification captures certain system-
atic relations between consumer visibility and other associated risks that could
lead to regulatory intervention. Various studies have shown that some
industries such as those in the oil, electronic computing, chemical, pulp
64 © 2013 The Braybrooke Press Ltd. journal of Generat Management ' Vol. 38 No. 4 Summer 2013
What determines Strategic Performance Measurement System disclosures?
Business uncertainty
Given the substantial costs involved in providing disclosures, it is conceivable
that firms may choose not to be extravagant iri their disclosure particularly in
periods of financial distress and economic uncertainty. Business uncertainty
brought about by the 2008 GFC is included in the model to determine whether
general economic turbulence is related to voluntary corporate disclosure
behaviour. Since most Australian companies use 30th Junie balance dates, it
can be argued that using 2008 as proxy for uncertainty may not refiect the
trough of the GFC. As such, the years before and after the 2008 GFG are used as
proxy to analyse business uncertainty, i.e. 2007 for pre-GFG and 2009 for post-
GFC period.
I 2013 The Braybrooke Press Ltd. journal of General Management Vol. 38 No. 4 Summer 2013 65
Evangeline O. Elijido-Ten
66 I 2013 The Braybrooke Press Ltd. journal of General Management Vol. 38 No. 4 Summer 2013
What determines Strategic Performance Measurement Systerh disclosures?
Table 2: Correlations
Variable Description SPMS EPS3yr Age Size Indy Pre-GFC Post-
GFC
SPMS Strategic Performance 1 • 0.258* • 0.263* 0.359* 0.244* -0.059 0.062
Measurement Sy'stem' (SPMS)
disclosure; 2 =fiiUSPMS
disclosure; 1 = partial SPMS
disclosure; 0 = no SPMS
disclosure '.
EPS3yr Earnings per share 3-year 0.280* 1 0.421* 0.380* -0.164* -0.025 -0.003
Av average . , ,,
Age Age since incorporation '' ' 0.195* 0.201* 1 0.219* -0.050 -0.034 0.034
Size Natural log of total revenue 0.325* 0.314* 0.186* 1 -0.169* -0.048 0.049
Indy Industry prominence: 1 for 0.246* , 0.022 -0.056 -0.224* 1 0.000 0.000
firms in the energy,
transportation, mining,
pharmaceutical and utilities
industries; 0 otherwise
Pre-GFC Pre-Global Financial Crisis: -0.058 -0.033 -0.017 -0.053 0.000 1 -0.500*
period before the global
financial crisis, i.e. 1 = 2009;
0 otherwise
Post- Post-Global Financial Crisis: 0.061 0.004 0.017 0.075 0.000 -0.500* • 1- ••
GFC period after the global financial
crisis, i.e. 1 - 2009; 0 otherwise
* Correlation is significant at the 0.01 level (2-tailed).
Note: Pearson's coefficient is shown in the lower left while Spearman's Rho is shown on the upper right side of the table.
I 2013 The Braybrooke Press Ltd.Journal of General Management • Vol. 38 No. 4 Summer 2013 67
Evangeline O. Elijido-Ten
positively related to SPMS disclosure at the significance level of p < 0.01 and
p < 0.05, respectively, in line with the predictions in HI and H2. These results
provide support for the. voluntary disclosure theory confirming that firms
with 'good news' have greater incentive to provide more SPMS disclosures.
SPMS disclosure is also found to be significantly associated to firm SIZE and
INDY at p < 0.0001 providing strong support for H3 and H4. The positive sign
for SIZE suggests that larger firms are indeed providing more SPMS disclosure
publicly. For INDY, the negative sign in the coefficient implies that firms in
highly prominent industries have higher propensity to disclose. Hence, the
prediction fi-om socio-political theories that large firms and those in high
profile industries, are more likely to provide disclosures in publicly available
media is supported in the analysis. To check the robustness of the results, binary
logistic regression is also conducted. As noted earUer, partial and no SPMS
disclosures are collapsed into one category in the binary model. The results,
shown in Panel B, confirm thefindingsfrom the ordinal regression model. Size
and industry are strongly related to SPMS disclosures at the significance level
p < 0.0001. Profitability and age are also significant albeit at slightly higher p-
values, i.e. p = 0.017 and p = 0.095, respectively. Thus, both the ordinal and
binary models provide support for HI to H4. The odds ratios for the binary
logistic results are also presented in Panel B. It is worth noting that the odds
ratios for all the significant predictor variables are more than one. Tabachnik
and Fidell (2001, p. 548) explain that odds ratio is 'the increase (or decrease if the
ratio is less than one) in odds ofbeing in one outcome category when the value of
the predictor increases by one unit'. Hence for example, the odds ratio for INDY
indicates that the odds of afirmprovidingfiiUSPMS disclosure are 4.302 times
higher forfirmsin a highly prominent industry. Andfinally,under both ordinal
and binary models, the results reveal that the proxies for business uncertainty
(Pre- and Post-GFC) are not significant. This suggests that SPMS disclosure
decisions are not associated to the turbulence in the business environment.
Thus, H5 is not supported.
68 © 2013 The Braybrooke Press Ltd. journal of General Managehient Vol. 38 No. 4 Summer 2013
What determines Strategic Performance Measurement System disclosures?
Dependent Variable = Ordinal SPMS: 2=FuU SPMS; l=Pártial SPMS; 0=No SPMS Disclosure
Variable Name and Description Coefficient Standard Wald Chi- p-value
Error square (Sig.)
Dependent Variable: SPMS Threshold ,
SPMS = O •• ' • 7.244 -1.667 18.885 0.000
SPMS = 1 8.330' 1.685 24.440 0.000
Independent Variables:
EPS3Av: Earnings Per Share 3-year Average 0.005 0.002 8.510 0.004
AGE: Age since incorporation • 0.006 0.003 3.949 0.047
SIZE: Natural log of total revenue 0.868 0.179 "23.474 0.000
INDY: Industry Prominence: 1 for firms in the -1.576 0.261 36.475 0.000
energy, transportation, mining, pharmaceutical
and utilities industries; 0 otherwise
Pre-GFC: Period before the global financial crisis, 0.035 0.288 0.015 0.903
i.e. 1=2007; 0 otherwise
Post-GFC: Period after the global financial crisis, -0.134 0.289 0.216 0.642
i.e. 1 = 2009; 0 otherwise
Model chi-square = 87.813 with 6 df, significant at less than the 0.0001 level
Pseudo R^: Cox and Snell R^= 0.258; Nagelkerke R^= 0.294; 0.141
) 2013 The Braybrooke Press Ltd. journal of General Management Vol. 38 No. 4 Summer 2013 69
Evangeline O. Elijido-Ten
Acknowledgment
The author is grateful to the Faculty of Business and Enterprise, Swinburne
University, for the funding provided and to Barbara Bok for her research
assistance support. Special thanks also go to Mark Bowden, Alpherhan
Babacan, Irene Tempone and Denny Meyer and the participants of the 2010
Intellectbase International Consortium for their useful comments in the
earlier draft of this paper.
70 © 2013 The Braybrooke Press Ltd. journal of General Management Vol. 38 No. 4 Summer 2013
What determines Strategic Performance Measurement System disclosures?
References
Aranda, C. and Arellano, J. (2010), 'Strategic performance measurement systems and
managers' understanding of the strategy: Afieldresearch in a financial institution'. Journal
of Accounting and Organizational Change, Vol. 6, No. 3, pp. 330-358.
Bewley, K. and Li, Y. (2000), 'Disclosure of environmental information by Canadian manu-
facturing companies: A voluntary disclosure perspective'. Advances in Environmental
Accounting and Management, Vol. 1, pp. 201-226'.
Bisbe, J. and Malagueño, R. (2012), 'Using strategic performance measurement systems for
Strategy formulation: Does it work in dynamic environment?'. Management Accounting
Research, Vol. 23, pp. 296-311.
Bourne, M., Mills, J., Wilcox, M., Neely, A. and Platts, K. (2000), 'Designing, implementing and
updating performance measurement systems'. International Journal of Operations and
Production Management, Vol. 20, No. 7, pp. 754-771.
Chenhall, R. (2005), 'Integrative strategic performance measurement systems, strategic
alignment of manufacturing, learning and strategic outcomes: An exploratory study'.
Accounting, Organizations and Society, Vol. 30, pp. 395-422.
Clarkson, P. M., Li, Y, Richardson, G. D. and Vasvari, F. P. (2008), 'Revisiting the relation
between environmental performance and environmental disclosure: An empirical analysis'.
Accounting, Organizations and Society, Vol. 33, Issue 4, pp. 303-327.
Crabtree, A. D. and DeBusk, G. K. (2008), The effects of adopting the balanced scorecard on
shareholder returns. Advances in Accounting, incorporating Advances in International
Accounting, Vol. 24, Issue 1, pp. 8-15. . •
Davis, S. and Albright, T. (2004), 'An investigation of the effect of balanced scorecard
implementation on financial performance'. Management Accounting Research, Vol. 15,
pp. 135-153.
De Geuser, F., Mooraj, S. and> Oyon, D. (2009), 'Does the balance scorecard add value?
Empirical evidence on its effect on performance', European Accounting Review, Vol. 18,
No. 1, pp. 93-122.
Dearden, J. (1969), 'The Case against ROI Control', Harvard Business Review, Vol. 47, No. 3,
pp. 124-135.
Debusk, G. K. and Crabtree, A. D. (2006), 'Does the balanced scorecard improve performance?'.
Management Accounting Quarterly, Vol. 8, No. 1, pp. 44—48.
Deegan, C, Rankin, M. and Tobin, J. (2002), 'An examination of the corporate social and
• environmental disclosures of BHP from 1983-1997: A test of legitimacy'. Accounting,
Auditing and Accountability Journal, Vol. 15, No. 3, pp. 312-343.
Dye, R. A. (1985), 'Disclosure of non-proprietary information'. Journal ofAccounting Research,
Vol. 23, Spring, pp. 123-145.
Eccles, R., Herz, R. Keegan, E. and Phillips, D. (2001), The Value Reporting Revolution: Moving
Beyond the Earnings Game, New York, NY: John Wiley 8c Sons.
Elijido-Ten, E. O. (2008), 'The case for reporting pro-active environmental initiatives: A
Malaysian experiment on stakeholder influence stategies'. Issues in Social and Environmental
Accounting, Vol. 2, No. 1, pp. 36-60.
Elijido-Ten, E. O. (2009), 'Can stakeholder theory add to our understanding of Malaysian
environmental reporting attitudes?', Malaysian Accounting Review, Vol. 8, No. 2, pp. 85—
110.
Elijido-Ten, E. O. and Tjan, Y. (2012), Strategic Performance Measurement System and
Sustainability Commitment: Evidence from Australia's ToplOO Listed Eirms, LAP Lambert
Academic Publishing.
Figge, F., Hahn, T., Schaltegger, S. andWagner, M. (2002), 'The sustainability balanced
• scorecard - linking sustainability management to business strategy'. Business Strategy and
the Environment, Vol. 11, Issue 5, pp. 269-284.
Fisher, J. (1995a), 'Use of non-financial performance measures', in: Young, S. M. (ed.). Readings
in Management Accounting, Englewood Clififs, NJ: Prentice Hall, pp. 329-335,
Fisher, J. (1995b), 'Contingency-based research on management control systems: categor-
ization by level of complexity'. Journal of Accounting Literature, Vol. 14, pp. 24-53.
I 2013 The Braybrooke Press Ltd. Journal of General Management Vol. 38 No. 4 Summer 2013 71
Evangeline O. Elijido-Ten
72 © 2013 The Braybrooke Press Ltd. journal of General Monogement ,• Vol. 38 No. 4 Summer 2013
What determines Strategic Performance Measurement System disclosures?
Dr Evangeline O. Elijido-Ten is a Senior Lecturer in Accounting and the Program Leader for
the Sustainability Research Stream of the Centre for Enterprise and Performance (CEP) at
Swinburne University of Technology in Australia. She worked for a number of non-profit
organisations including the Seventh Day Adventlst Mission in Malaysia before joining academia.
Her publications appear in various academic journals like Accounting, Auditing and Accountability
journal. Accounting Forum and Journo/ of Applied Managerhent Accounting Research, among others.
She has recently published a research book entitled: Beyond Environmental Reporting Decisions:
Developing A Stakeholder Framework
© 2013 The Braybrooke Press Ltd. journo/ of General Management Vol. 38 No. 4 Summer 2013 73
Copyright of Journal of General Management is the property of Braybrooke Press Ltd. and its
content may not be copied or emailed to multiple sites or posted to a listserv without the
copyright holder's express written permission. However, users may print, download, or email
articles for individual use.