AMERICAN INTERNATIONAL

UNIVERSITY-BANGLADESH

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Assignment Title: CUIB Final Assignment
Assignment No: 01 Date of Submission: 10 april,2020
Course Title: COMPUTER UTILIZATION IN BUSINESS
Course Code: 00702 Section: A
MD. MEHZABUL HOQUE
Semester: Spring 2019-20 Course Teacher: NAHID
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Due to COVID-19 pandemic employees are asked to work from home. Some people think in
the post pandemic Bangladesh, “Team Management Software” will be more popular in the
corporate world.

1. Do you think these Team Management Software will make Business/ICT professionals
more productive?
2. What other factors contributes towards Productivity in Corporate/ICT industry?

Answer:
1. I think that the Team Management software will not make Business/ICT professionals
less productive. I think it helps the business and ICT professionals in many ways to be
more productive. team management software enhances collaboration and helps to
coordinate everyone’s work. It’s also a tool for managing everyone’s tasks, scheduling
work and meetings, and collecting data about completed activities.
Basically, we know that the Team management software is great for automating and
streamlining business activities. They provide unparalleled communication and
collaboration between team members. By using them effectively they can provide a
massive boon to your business which could be all you need to beat the fixture. Afterall
"time is money". (McFadden, September 22, 2018)
Keep reading to know how team management software will make Business/ICT
Professionals more Productive not less. We’ll look into the core features of the best
Team Management Software and explain how these tools guarantee successful team
collaboration and give project managers and business leaders a complete overview of
their team’s work.
We’re going to cover the following topics which makes Business or ICT professionals nor less
productive. There I give some benefits of Team Management Software-
 Agile task management: Furthermore, you have no means to oversee your completed
work for inspect your team’s consummation or billing customers for completed work.

a. To-do lists: Most team management software explication include a reciprocal task
list where you can add all your upcoming tasks and be forewarned of upcoming
deadlines. You can compute tasks and have your to-do list right under your eyes
every day when going to work.

b. Delegating tasks: As a team manager, you want to assign and delegate tasks to
your team members. Task management tools let you do that at a moment’s notice,
also notifying the other party that they’ve been assigned a new task.

c. Time Tracker: Use a time tracker to quantify the time spent on your activities to
know where your team’s time is mainly focused.

 Task reporting: You don’t just want to mark your completed tasks done and have
them abandon. The best work management software gives you effective tools and
detailed reports for accomplish complete control over your team’s work.
 a. Summary of your team’s work: Not only does a task management tool outline all
your upcoming tasks, but it also gives an overview of your completed work. To
know how much time was spent on a convinced activity type, you’re going to need
detailed task reports.
b. Detailed reporting for more insight: All reports are based on data. The more
comprehensive is the information you collect about your teamwork, the more
intuition you’ll have. When looking for team management software, choose one that
enables assemble a large variation of data such as completed tasks, time spent, past
events and related project and customer data.
(KARLSON)

 Communication & Chat: Team Management Software allows you to formulate

communication by channels for group discussions and allows for private messages to
share information, files, and more all in the same place. As an example, we can choose
a software named “Slack”

What’s unique about Slack?

 Communication appear in channels, organized by project and topic
 Drag-and-drop PDFs, images, videos and other files precisely into Slack
 Integration with third-party services
 HD quality for a chat, audio, and video calls are also included in this software.
(Kashyap, March 11, 2020)

 Shared calendar and event scheduling: One of the important parts of team
management software is always shared calendar. You can use a team calendar to
schedule team meetings and other collective events. Also, team members can schedule
meetings with their customers and business partners. There are various benefits of
having a calendar that’s part of your team management software.

 File sharing: You can augment your team collaboration by making extensive files and
project information accessible in a few clicks. Avoid using Excel spreadsheets when it
comes to storing your data. Instead, use an extensive system to manage all your tasks,
projects, customers and budgets.
By managing every important aspect of your business in one system, you ensure that all
your data is quickly available. Having all important information in one place is a great
way to enhance collaboration as everyone has access to the data they need for their
work.
(KARLSON)
 Video conferencing: Team Management Software work remotely, who rely on
meetings that need a full-featured communication software solution. With the tool,
businesses can help solve real human problems. It is also recommended for product
launches and educational sessions. As an example, we can use ‘WebEx’

What’s unique about WebEx?

 HD video conferences with collaboration and file-sharing capabilities
 WebEx mobile app for iPhone, iPad, Android, and Blackberry
 Free video calls and screen sharing
 Application/File Sharing
 Multimedia Content Sharing
 Personalized meeting room
(Kashyap, March 11, 2020)
By this way Team Management Software helps to make Business/ICT Professionals more
Productive. And this software helps the Business and IT industry a lot to developed. Managing
a team can be tough but you can greatly enhance the team management by using the right
methods and tools. Get started to do the best. It’s time to make a real difference by using Team
management software.
In other side during theCovid-19 pandemic period this software helps the employee a lot to
complete their office task from their home. And this become more popular in the corporate
world because of its usefulness.
So, This Team management software was not making the Business/ICT professionals less
productive. it’s made the professionals more productive.

2. There are some other factors contributes towards Productivity in ICT industry. This
factor is described below-

 Product Innovation: In a market construct by technology, consumers tend to find

information about products and make purchases through IT platforms like online
shopping sites, in extension to ambitious certain technological features from the
products which they are purchase. A consumer looking for a digital camera, for
example, could be bend by features like online photo sharing or storage included in the
product. Because these digital add-ons tend to come at a lower price point than physical
extras but can still sway consumer behavior, investments in these areas can be highly
profitable. (MERCER)

 Worker Skills: Information technology facilitate how customers interact with customer
support services. Online help and support chat services, for example, put an excessive
amount of searchable information at the consumer's fingertips, compressing the
contingency that a customer will need to speak via telephone to a representative to
solve a problem. This allows the workers to communicate with customers through more
adequate platforms. The result is an increase in productivity in employee hours while
still maintaining high levels of customer satisfaction. (MERCER)

 Access to Information: Providing employees approach to the indispensable

information their job requires is an elemental part of every business strategy. There are
many reasons to ensure your employees have easy access to information. Imagine: you
have a corporate intranet, but due to a network malfunction, nobody had access to it.
Access to information will also increase employee commitment and satisfaction. It is
frustrating when you can’t access something that you know you need but the system is
not giving you access. Investing in a secure, high-quality VPN will ensure that no
matter where your employees are, they have access to the network. (Emily, APRIL 13,
2017)

 Collaboration: The agreement to increase productivity in the workplace using

technology, is by boosting productivity with an association suite or software. A
collaboration suite, such as Slack, Microsoft Teams, or G-Suite, are meant to provide
an all-in-one environment where team members can discuss, plan and execute
workflows. These programs have all the necessary tools in one place, where all relevant
parties have access to them.
These tools can increase productivity in a number of ways. Principally, they help
employees communicate about projects. Some people are annoying speaking up in
person, but in a chat-like environment, they will be less anxious about sharing their
thoughts. Another way these collaboration suites can increase productivity are by
 minimizing meetings. Meetings are one of the biggest drains of time in business. 15%
of an organization’s total time spent attending and preparing for meetings.
(Emily, APRIL 13, 2017)

 Customer Service: You can escalation your organization’s productivity is by linking

your CRM solution to your employee’s devices. By giving your employees easy,
automatic access to customer information, it curtails time wasted searching for that
information. This, in turn, increases customer amusement because they now have to
wait less time to have their problem solved. Several methods to link your CRM to your
network exist, through an intranet, a company portal or other custom solutions.
(Emily, APRIL 13, 2017)

This are the factors which contributes towards Productivity in ICT industry. Ny following this
factor we can increase the productivity in ICT industry.

References:
1. https://interestingengineering.com/what-are-the-benefits-of-team-management-software
2. https://www.proofhub.com/articles/team-management-software
3. https://www.scoro.com/blog/benefits-of-team-management-software/
4. https://www.wordstream.com/blog/ws/2015/03/26/productivity-tools
5. https://www.veriday.com/blog/increasing-productivity-technology/
6. https://itstillworks.com/can-information-technology-improve-productivity-1599.html