There were no domestic private commercial banks in Bangladesh until 1982 when the Arab-

Bangladesh Bank Ltd. commenced private commercial banking in the country. Five more
commercial banks came upon 1983 including United Commercial Bank Limited and initiated a
moderate growth in banking financial institutions. Over the years, the banking sector especially
the private sector banks made significant progress and growth in terms of market share of
deposits and advances through improved customer service, introduction of new products and
switching over to online banking, keeping pace with the globalization process. The commercial
banking system dominates Bangladesh's financial sector. Bangladesh Bank is the Central Bank
of Bangladesh and the chief regulatory authority in the sector.
United Commercial Bank Ltd. (UCB) is one of the largest commercial banks in Bangladesh in
terms of assets, deposits, profits, network, clientele base and employees. Sponsored by some
dynamic and reputed entrepreneurs and eminent industrialists of the country and also participated
by the Government, United Commercial Bank started its operation in mid 1983 and has since
been able to establish one of the largest networks of 139 branches among the first-generation
banks in the private sector. This Paper will discuss the HRM practices at United Commercial
Bank.
After Conducting an online interview with MR. Golam Rahman, HR manager of UCBL, I have
come to know that the following tasks are completed by the HR department at a private bank in
Bangladesh.

Applicant Screening
Not everyone can be allowed to work in a bank as there is no guarantee of a person. therefore, a
thorough background check on the applicants is very much necessary. Human resource
departments in banks must go the extra mile to uncover the criminal and financial history of job
applicants, for the security of their clients and their organization as a whole. UCBL will not hire
anyone with a criminal history or any history of committing fraud.
Bank Security
Human resources departments must design and monitor work processes to reduce opportunities
for internal theft and collusion. HR policies separate cash receiving, storage, processing and
disbursement, and record all activities via video surveillance. In the event that an employee
attempts to steal from a bank, the HR department must handle the legal paperwork and
administrative processes required by court proceedings. Furthermore, The HR manager at UCBL
is also responsible for hiring the external security and security equipment.
Pay Decisions
At UCBL, the HR manager has a hand in making decisions for pay raises and promotions. UCBL
has two methods of paying their employees: salaries for back-office and other personnel, and
commissions for sales employees. Promotion decisions for salespeople selling loans and other
financial products differ from decisions to promote administrative staff. UCBL desires to
manage both equitably and strategically to develop the workforce.
Executive Recruitment
The banking industry is highly competitive, and banks constantly navigate a legal minefield that
can devastate companies that step out of line. Finding the right executives is crucial in any
industry, but especially one in which competition is so fierce and legal compliance so important.
The HR manager at UCBL must go the extra mile to recruit the best executive talent in the
banking field, allowing their organizations to thrive and grow into the future. Human resources
departments in corporations must gain approval of the board of directors before bringing
someone in to fill an executive spot, as well.