Muhammad Faisal: Mit 4 Semester

MUHAMMAD FAISAL
MIT 4th Semester

Al-Barq Campus (VGJW01) Gujranwala
faisalgrw123@gmail.com
Reference MCQ’s For MIDTERM EXAMS
CS408 - HUMAN COMPUTER INTERACTION
Question No: 1 (Marks: 1) - Please choose one

are unintentional while occur through conscious deliberation.
 Slips, mistakes (page 100)

 Errors, slips
 Mistakes, errors
 Mistakes, slips

What is the main strength of the Problem Space Framework as a model of human problem solving?
 It operates within the constraints of the human processing system (page 91)
 It explains what is involved in insight
 It allows ill-defined problems to be solved
 None of these

is the process of selecting things to concentrate on, at a point in time, from the
range of possibilities available.
 Perception and recognition

 Attention (page 76)
 Learning
 None of these
Interpretation inquiry, according to Beyer and Holtzblatt, is based on a master-apprentice model of
learning.
 True
 False (page 176)

The persona is not an actual user of the product, but is indirectly affected by it and its use refers to
persona
 Primary
 Secondary
 Served (page 159)
 Negative

is a powerful, multipurpose design tool that helps overcome several problems that
currently plague the development of digital products.
 Scenario
 Persona (page 187)
 Prototype

The difference between the intentions and allowable actions is the:
 Gulf of Execution (page 103)

 Gulf of Evaluation
 None of these

Attention is the process of selecting things to concentrate on, at a point in time, from the range of
 Possibilities available (page 76)

 Time Available
 None of these

The goals of HCI are:
 Usability and User Experience (page 30)

 Learn ability and Comfort
 Tasks and Goals
WYSIWYG stands for .
 Where you see is where you get

 What you see is what you get (page 36)
 When you see it when you get

is proportional to the amplitude of the sound.
 Pitch
 Loudness (page 70)
 Timber

Persona is not context specific, so it can be reused easily.
 True

are individual and isolated regions within display that can be selected by the user to
invoke specific operations.
 Buttons (page 133)

 Pointers
 Menus
 Windows

User personas that are not primary or secondary are personas.
 Served
 Negative
 Customer
 Supplemental (page 196)

Which of the following is the comparison of what happened in the world with what we wanted to
happen?
 Action
 Evaluation (page 99)
 Execution
 None of these
The size and shape of a compact disk, is a type of constraint.
 Physical (page 106)

 Logical
 Cultural
 None of these

Research can tell you about what, how, many and why in rich, multivariate detail.
 Quantitative
 Qualitative (page 166)
 SME
 None of these

Which of the given statements correctly defines effectiveness in terms of one of the usability goals?
 It is a very general goal and refers to how good a system at doing what it is suppose to do. (page 31)
 It refers to the way a system supports users in carrying out their tasks.
 It involves protecting the users from dangerous conditions
 It involves protecting the users from undesired situations

Which of the following is not a secondary color?
 Green
 Orange
 Purple
 Blue (page 63)

Which of the following device can not be useful for a visually impaired person?
 a typical keyboard
 a typical monitor
 a typical speaker
 a typical processor

Which of the following requires less cognitive effort than others?
 Listening (page 87)

 Speaking
 Hearing
 None of the given
We are deficient in our development , not in our development
(respectively).
 Process, Tools (page 23)

 Tools, Process
 Tools, Methodology
 None of these

Which of the following is not true regarding “cones”?
 A type of receptor in eye more sensitive to light (page 56)

 Different types of cones are sensitive to different wavelengths of light
 Eye has approximately 6 million cones

Which of the following does not count as one of the advantages of computers?
 Computers are enabling new discoveries

 Leading to efficiencies
 Making our life convenient
 Depending so much on computers may give fatal results (page 9)

The gulf of execution refers to .
The user’s difficulty in understanding the feedback from the system

The system’s difficulty in presenting information in the output language
The system’s difficulty in converting an input expression into the correct system state transition
The user’s difficulty in formulating and articulating an intention to the system

Learnability, flexibility and robustness are three main usability principles that can be considered as
general headings for standards and guidelines generation. Which of the following are also high level
usability categories that can guide standards and guidelines generation? (i) Effectiveness (ii)
Efficiency (iii) Fault tolerance (iv) Satisfaction
Select correct option:
(i) & (ii) (page 31)

(i), (ii) & (iv)
(ii) & (iii)
(ii) & (iv)
Which of the following is not true?
 Utility refers to the functionality of a system

 Usability is concerned with adding complexity to the system (page 31)
 Usability is concerned with making systems easy to use
 Poorly designed computer system can be extremely annoying to users

The command line interface is used because:
 It is easy to understand
 It is demanded by DOS
 It is offered by UNIX systems
 It is powerful and flexible (page 127)

Which of the given statements correctly defines effectiveness in terms of one of the usability goals?
 It is a very general goal and refers to how good a system at doing what it is suppose to do. (page 31)
 It refers to the way a system supports users in carrying out their tasks.

Which of the following is not one of the primary colors?
 Red
 Yellow
 Blue
 Green (page 63)

Which of the following is concerned primarily with understanding human behavior and the mental
processes that underlie it?
 Psychology (page 43)

 Sociology
 Statistics
 Computer Science

HCI deals with:
 Design of interactive system only

 Evaluation of interactive system only
 Implementation of interactive system only
 All of the given choices (page 15)
Human beings interact with outside world, using their
 input channels
 output channels
 sense of sight
 All of the given (page 54)

We are deficient in our development , not in our development (respectively).
 Process, Tools (page 23)

 Tools, Process
 Tools, Methodology
 None of these

Visually impaired persons can interact with outside world using their
 Sense of sight
 Sense of hearing
 Both sense of touch and sense of hearing
 Sense of touch

is the process of selecting things to concentrate on, at a point in time, from the
range of possibilities available
 Reasoning
 Decision Making
 Attention (page 76)

refers to the relationship between controls and their effects in the world.
 Visibility
 Affordance
 Mapping (page 107)

. plays a role to bridge up the gap between the interfaces of machines and
human understanding.
 Human computer Interaction (page 14)

 Software Engineering
 Human Computer Interfaces
is a very general goal of Usability and refers to how good a system at doing what it is
suppose to do.
 Effectiveness (page 31)

 Efficiency
 Utility

. is what goes on in out heads when we carry out our everyday activities?
 Cognition (page 47)

 Learnability
 Memeorability

is the process by which we use the knowledge we have to draw conclusions or
infer something new about the domain of interest.
 Decision Making
 Reasoning (page 89)
 Problem Solving

research helps us understand the domain, context and constraints of a product in
different, more useful ways than _ research do.
 Qualitative, Quantitative (page 167)

 Quantitative, Qualitative
 None of them

In an organization individuals may keep their own records, or there may be local gurus. This
statement concerns with .
 Paper work and computer work

 Spatial and temporal organizations
 Organizational memory (page 176)
 None of these

Using icons on the desktop to represent operations is a type of _ constraint.
 Physical
 Logical
 Cultural (page 106)
 None of these
is a term used to refer to an attribute of an object that allows people to know how to
use it.
 Visibility
 Affordance (page 105)
 Constraint
 None of these

minimizes errors.
 Affordance
 Visibility (page 104)
 Constraints
 None of these

Which of the following is proportional to the amplitude of the sound; the frequency remains constant?
 Pitch
 Timber
 None of these

plays a role to bridge up the gape between the interfaces of machines and human
understanding.
 Human
 Computer
 Human Computer Interaction (page 14)
 None of these

The persona’s needs are sufficiently unique to require a distinct interface form and behavior is
type of Persona.
 Primary (page 159)

 Secondary
 Supplement
 Negative

A is usually a collection of icons those are reminiscent of the purpose of the various modes.
 Button
 Pointer
 Palette (page 133)
 Title bar
persona
 Primary
 Secondary
 Negative

During phase, usage and workflow patterns discovered through .
 Modeling, analysis (page 159)

 Analysis, modeling
 Testing, modeling
 Testing, Analysis

Waterfall model is basically a model in which each step must be completed before the
next step can be started:
 Incremental
 Linear (page 149)
 Iterative
 Analytical

Models are used in design to,
 Generate the design

 Evaluate the design
 Generate and evaluate the design (page 185)

What is a semantic network?
 A model of long-term memory (page 82)

 A record of our memory of events
 The part of the brain which allows us to remember things
 A mechanism for improving memory

Which are the most significant senses for the average person when it comes to interacting with a
computer?
 Sight and hearing

 Hearing, touch and smell
 Hearing and touch
 Sight, hearing and touch (page 54)
refers to the way a system supports users in carrying out their tasks.
 Efficiency (page 31)

 Effectiveness
 Utility

are GUIs that consists of electronic counterparts to physical objects in the real
world to match the knowledge requirements of users.
 User Interaction Models

 Conceptual Models
 Interface Metaphors (page 51)

language tends to be grammatical while language is often Ungrammatical.
 Written, spoken (page 87)

 Spoken, written
 None of the given choices

Aspect gives us hints and tips about using and creating user interface idioms.
 Strategic
 Tactical (page 143)
 None of the given choices

The Usability Engineering lifecycle was proposed by .
 Deborah Mayhew (page 153)

 Webster
 Barry Boehm
 Hartson

Ali wants to develop an application that incorporates print, audio video media and software
applications on a single place. Which of the following will help in this regard?
 MS World
 Worldwide Web (page 305)
 Television Newspaper

Ali is looking at how interface designers went about their work. He identified two different
modes of activity: one is and other is .
 Analytic mode, synthetic mode (page 153)

 Evaluation mode, testing mode
 Analyze mode, feedback mode
 Implementation mode, task mode
Scenario content and context are derived from information gathered during the
phase and analyzed during the phase (respectively).
 Modeling, Implementation
 Modeling, Research
 Research, Implementation
 Research, Modeling (page 199)

Ali requires access via a navigational portal relatively infrequently that provides clear, simple
navigational control. Which of the following posture is appropriate in this case?
 Auxiliary
 Transient (page 231)
 Information
 Sovereign

are dragged down from the title at the top of the screen.
 Pull Down Menus (page 132)

 Main Menus
 Icons
 Buttons

When you engaged in a conversation you are more attentive what the other person is saying. It is called?
 Focused Attention
 Voluntary Attention (page 78)
 Involuntary attention
 Divided Attention

Drive a vehicle while holding a conversation with a passenger is the example of .
 Focused Attention
 Voluntary Attention
 Involuntary attention
 Divided Attention (page 78)

GOMS stands for:
 Goals, operation, methods and selection rules (page 50)

 Goals, objects, models and selection rules
 Goals, operations, methods and state rules
 Goals, operations, models and state rules
Which of the following is/are the main component(s) of color?
 Hue
 Intensity
 Saturation

represent the user’s expectations of the tangible outcomes of using a specific product.
 Non-user goals
 End goals (page 192)
 Experience goals
 Life goals

 True

In an email application configuring a new email server is a key path activity.
 True (page 207)

 False

are perhaps the least-documented patterns, but they are nonetheless in widespread
use.
 Postural
 Structural (page 217)
 Behavioral
 Mnemonic

The way people carry out an activity in the real world is same as how it may be observed in the
laboratory
 True

Engineering a user interface involves a quantitative engineering style of working in which
measurements are used to judge the quality of interface. Hence is appropriate.
 Usability testing (page 264)

 Field study
 Predictive evaluation
 DECIDE framework
Exploring how children talk together in order to see if an innovative new groupware product would
help them to be more engaged would probably be better informed by a .
 Usability testing
 Field study (page 264)
 Predictive evaluation
 DECIDE framework

Beneath the surface is the of the site: the placement of buttons, tabs, photos, and
blocks of text.
 Surface
 Structure
 Skeleton (page 306)
 Scope

Roughly percent of the male population has some degree of color blindness.
 10 (page 358)
 20
 30
 40

are individual and isolated regions within display that can be selected by the user to
 Buttons (page 133)

 Pointers
 Menus
 Windows

The function came into being as the result of the implementation model for undo
 Redo (page 314)

 Undo
 Repeat
 Delete

If the user wants to place the document somewhere in the file system hierarchy, he can
request this function from the menu.
 Explicitly (page 327)

 Implicitly
 Habitually
 Properly
Design of user interfaces does not entirely aesthetic concerns, but rather it places
such' concerns within the constraints of a framework.
 Include, Functional
 Exclude, Functional (page 343)
 Include, Non-Functional
 Exclude, Non-Functional

When developing , plan to keep them short, straightforward and avoid asking too
many.
 Videos
 Documentation
 Interview CS408 Questions (page 371)
 Contextual enquiry

Conventional wisdom says that tell the user when he has made some mistake.
 Program crash
 System stuck
 Error messages (page 382)
 Metadata

People frequently counter the idea of feedback with arguments that users don't like it
 Audible (page 393)

 Video
 Walkthroughs
 CS408 Questions

environments are environments that are user and context aware.
 Non-attentive
 Visual
 Sensing
 Attentive (page 418)

 Served
 Negative
 Customer
 Supplemental (page 196)
happen?
 Action
 Evaluation (page 99)
 Execution
 None of these

The size and shape of a compact disk, is a type of constraint.
 Physical (page 106)

 Logical
 Cultural
 None of these

research can tell you about what, how, many and why in rich, multivariate detail.
 Quantitative
 Qualitative (page 166)
 SME
 None of these

is the least technical way of collecting data, but it can be difficult and tiring to write
and observe at the same time.
 Audio recording
 Taking notes (page 365)
 Observation
 Video

Panes, frames and other containers on screen is a kind of
 Functional and data elements (page 206)

 View
 Input method

is particularly useful early in design. It is excellent technique to use with the
prototype, because it provides a wealth of diagnostic information.
 Co-discovery
 Active intervention (page 276)
 Splendid research
Information sites with daily-updated information will naturally attract users more
than a monthly-updated site.
 Repeat (page 229)

 Infrequent
 Nonuser

Evaluations done during design to check that product continues to meet users’ needs are known as
evaluation.
 Formative (page 258)

 Summative
 Relative

frequent your primary personas access the site, transient a stance
the site needs to take (respectively).
 More, Less
 Less, more (page 230)
 Less, less


 None of these

Currently many common environments for interactive computing are examples of the
interface style, often simply called windowing systems.
 Three-dimensional
 WIMP (page 129)
 Point and click
 None of these

Using icons on the desktop to represent operations is a type of constraint.
 Physical
 Logical
 None of these
use it.
 Visibility
 Constraint
 None of these

minimizes errors.
 Affordance
 Constraints
 None of these

Which of the following is proportional to the amplitude of the sound; the frequency remains
constant?
 Pitch
 Timber
 None of these

understanding.
 Human
 Computer
 None of these

type of Persona.

 Secondary
 Supplement
 Negative

A is usually a collection of icons those are reminiscent of the purpose of the various
modes.
 Button
 Pointer
 Title bar
persona
 Primary
 Secondary
 Negative




 Webster
 Barry Boehm
 Hartson

next step can be started
 Incremental
 Iterative
 Analytical

Models are used in design to



computer?



 None of these

Currently many common environments for interactive computing are examples of the
interface style, often simply called windowing systems.
 Three-dimensional
 WIMP (page 129)
 Point and click
 None of these

Using icons on the desktop to represent operations is a type of constraint.
 Physical
 Logical
 None of these

use it.
 Visibility
 Constraint
 None of these

minimizes errors.
 Affordance
 Constraints
 None of these
constant?
 Pitch
 Timber
 None of these

understanding.
 Human
 Computer
 None of these

type of Persona.

 Secondary
 Supplement
 Negative

A is usually a collection of icons those are reminiscent of the purpose of the various
modes.
 Button
 Pointer
 Title bar

persona
 Primary
 Secondary
 Negative



 Webster
 Barry Boehm
 Hartson

next step can be started
 Incremental
 Iterative
 Analytical

Models are used in design to




computer?


use it.
 Visibility
 Constraint
 None of these


You can load a VCR tape the right way because of .
 Physical constraints (page 106)

 Logical constraints
 Cultural constraints
 None of these

A mouse button invites pushing by the way it is physically constrained in its plastic shell, is an
example of Design Principle.
 Visibility
 Mapping
 None of these

aspect gives us hints and tips about using and creating user interface idioms, like dialog
boxes and pushbuttons.
A. Efficient. B. Strategic. C. Tactical. D. Reliable.
 Only A
 Only C (page 143)
 A and C
 B and D

"Mistakes" and "Slips" are two forms of:
 Errors (page 100)

 Goals
 Evaluation
 Objectives
Ergonomics is also called .
 Assembly
 Human Factors (page 43)
 Both
 None of the Given

User and system has its own unique language, the language used by the system is called
 Core (page 123)

 Task
 Both
 None of the above

Choice of operations and services are offered on the screen through
 Pointers
 Toolbars
 Menus (page 131)

You are given 4 cards displaying 4, E, 7 and K respectively, and you are told that if a card has a
vowel on one side it has an even number on the other. Which cards would you have to turn over to
check whether this is the case?
 E and 4
 E and 7
 E, 4 and 7
 4, E, 7 and K

Which of the following is true regarding "Visibility"?
The more visible functions are, the more likely users will be able to know what to do next. (page 104)
The more visible functions are, the less likely users will be able to know what to do next.
Functions visibility and user knowing of what to do next, are not related to each other
None of the given

What will be the gulf of execution if the user is able to formulate and perform the actions easily?
 Smaller (page 122)

 Greater
 Balanced
 None of the Given
Certain factors that help us to interact with graphical based systems is .
 Indirect manipulation
 Direct manipulation (page 36,137)
 Both

Which interface system is based on the question/answer dialogue?
 Command Line Interfaces

 Query interfaces (page 128)
 Menus
 Natural Language Interfaces

Taking some real world concept to perform different tasks that represent some idea, inside the
computer is type of .
 Direct Manipulation (page 125,137)

 Desktop metaphors
 Central processing unit

Example of form fill interface is .
 A dialog box
 Pop up menus
 Data entry form on some university web
 All of the given

Building things from user's perspective is called _ .
 Functionality
 Usability (page 31)
 Portability

A small picture that is used to represent a closed window is said to be a/an:
 Menu
 Toolbar
 status bar
 icon (page 131)
Form-filling interfaces are used for:
 Data entry (page 128)

 Data integration
 Data manipulation
 Data definition

is an early release of a product to a few users.
Surveys
Beta test (page 271)
Focus

has a goal of assessing whether the product works according to its specifications.
Trunk Test
Quality assurance (page 270)

In usability test, which is a technique from given below options, in which you have two participants
work together to perform the tasks.
Active Intervention
Co-Discovery (page 276)
Trunk test

What site is this”, Statement represents .
Folder
Site ID (page 296)
Scroll bar

In DECIDE frame work comes just after choosing the evaluation paradigm and
techniques.
 Deciding about ethical issues (page 265)

 Exploring the questions
 Identifying the practical issues
Formal methods are used to represent:
 Architectural aspects of software systems only

 Procedural aspects of software systems only
 Both architectural and procedural aspects of software systems (page 21)

The colors, which are directly opposite to each other are said to be:
 Complementary colors (page 64)

 Analogous colors
 Primary colors
 Secondary colors

Which of the following is true about Short-Term memory?
 Short-term memory has a limited capacity. (page 80)

 Short-term memory has an unlimited capacity.
 Short-term memory has no capacity.
 Short-term memory has large but limited capacity.

Which of the following is not one of the goals of HCI?
 To produce usable systems

 To produce safe systems
 To produce non-functional systems (page 30)
 To improve effectiveness of the systems

According to Juran, the fitness for purpose or use, is said to be
 Usability
 Efficiency
 Reliability
 Quality (page 39)

Which of the given statements correctly defines efficiency in terms of one of the usability goals?
 It is a very general goal and refers to how good a system at doing what it is suppose to do.
 It refers to the way a system supports users in carrying out their tasks. (page 31)
Over a short period of time, we find it easier to remember the string of numbers " 404 894 6743"
because .
 Numbers are easier to remember than arbitrary characters.

 The grouping of the numbers is significant
 Ten numbers is not that many to have to remember from working memory.
 None of these

Which of the following is considered as the most complex species?
 Humans (page 18)

 Computers
 Animals
 Birds

Which of the following is the statement given by "Novatech" as a result of a survey on the
embarrassing experiences of computers?
 One in every four computers has been physically attacked by its owner
 Every computer can be saved from any type of physical attacks
 Every computer is attacked physically one in its life time
 One in every four computers has been physically attacked by some outside source (page 24)

Which of the following is/are goal(s) of usability?
 Effectiveness
 Efficiency
 Safety

XYZ Ltd is well reputed software house; they make a significant investment in building -------------
------ that encourages greater customer loyalty.
 Visual Symbols
 Grouping
 Brand Equity (page 353)
 Harmony

What are the three types of reasoning?
 Deductive, Productive and Inductive (page 89)

 Adductive, Inductive and Deductive
 Inductive, Adductive and Reproductive
 Productive, Reproductive and Deductive
is a usability test in which a member of the test team
sits in the room with the participant and actively probes the
participant's understanding of whatever is being tested.
 Co discovery
 Active intervention (page 276)
 Trunk test

Totality of characteristics of an entity that bear on its ability to satisfy
stated and implied needs are called .
 Quality (page 40)

 Effectiveness
 Standard
 Quantity
The persona is not an actual user of the product, but is indirectly affected by it and its use
refers to persona
Primary
Secondary
Served (page 159)
Negative
The difference between the intentions and allowable actions is the:
Gulf of Execution (page 103)
Gulf of Evaluation 
None of these
is proportional to the amplitude of the sound. Pitch
Loudness (page 70)
Timber
Served
Negative
Customer
Solved with refrence by Salman Abid
Supplemental (page 196)
happen?
Action
Execution
Evaluation (page 99) 
None of these
Listening (page 87)
Speaking
Hearing
None of the given
(Please choose one The command line interface is used because: It is
easy to understand
It is demanded by DOS
It is offered by UNIX systems
It is powerful and flexible (page 127) 
Which of the given statements correctly defines effectiveness in terms of one of the
usability goals?
It refers to the way a system supports users in carrying out their tasks. 
Solved with refrence by Salman Abid
It is a very general goal and refers to how good a system at doing what it
is suppose to do. (page 31) 
It involves protecting the users from dangerous conditions It
involves protecting the users from undesired situations
refers to the relationship between controls and their effects in the world. Visibility
Affordance
Mapping (page 107) 
is a very general goal of Usability and refers to how good a system at doing what
it is supposed to do.
Effectiveness (page 31)
Efficiency
Utility
constant?
Pitch
Loudness (page 70)
Timber
None of these
Please choose one GOMS stands for:
Goals, operation, methods and selection rules (page 50)
Goals, objects, models and selection rules 
Goals, operations, methods and state rules

Goals, operations, models and state rules
Served
Negative
Customer
Supplemental (page 196)
Few persons are talking to each other in a room; In another room some one was working and
go to get some conversation of those person is the example of
. Null attention
Voluntary attention
Involuntary attention 79
Revolution attention
rely on learned conventions, like the use of red for warning, the use of
certain
kinds of signals for danger, and the use of the smiley face to represent happy emotions. Physical
constraints
Logical constraints
Culture constraints (pg 106)
Emotional constraints
refers to how good a system at doing what it is supposed to do.

Safety
Usability
Efficiency
Effectiveness (pg 31)
Model is famous for risk
analysis. Waterfall
Spiral (pg 150)
RAD
Subjective
MCQ for FINALTERM EXAMINATION

CS408- Human Computer Interaction
Question No: 1 ( Marks: 1 ) - Please choose one

► True
► False

In an email application configuring a new email server is a key path activity.
► True
► False

_____________ are perhaps the least-documented patterns, but they are
nonetheless in widespread use.
► Postural
► Structural
► Behavioral
► Mnemonic

The way people carry out an activity in the real world is same as how it may be
observed in the laboratory
► True
► False

Engineering a user interface involves a quantitative engineering style of working
in which measurements are used to judge the quality of interface. Hence
____________ is appropriate.
► Usability testing
► Field study
Come and Join Us at www.vustudents.ning.com

► Predictive evaluation
► DECIDE framework

Exploring how children talk together in order to see if an innovative new
groupware product would help them to be more engaged would probably be
better informed by a ______________.
► Field study
► Predictive evaluation

Beneath the surface is the _____________ of the site: the placement of buttons,
tabs, photos, and blocks of text.
► Surface
► Structure
► Skeleton
► Scope

Roughly _____________ percent of the male population has some degree of color
blindness.
► 10
► 20
► 30
► 40

__________ are individual and isolated regions within display that can be
selected by the user to invoke specific operations.

► Buttons
► Pointers
► Menus
► Windows

The __________ function came into being as the result of the implementation model
for undo
► Redo
► Undo
► Repeat
► Delete

If the user wants to _________ place the document somewhere in the file system
hierarchy, he can request this function from the menu.
► Explicitly
► Implicitly
► Habitually
► Properly

Design of user interfaces does not entirely ___________ aesthetic concerns, but
rather it places such' concerns within the constraints of a _____________
framework.
► Include, Functional
► Exclude, Functional
► Include, Non-Functional

► Exclude, Non-Functional

When developing ____________, plan to keep them short, straightforward and
avoid asking too many.
► Videos
► Documentation
► Interview questions
► Contextual enquiry

Conventional wisdom says that ________ tell the user when he has made some
mistake.
► Program crash
► System stuck
► Error messages
► Metadata

People frequently counter the idea of ________feedback with arguments that
users don't like it
► Audible
► Video
► Walkthroughs
► Questions

___________environments are environments that are user and context aware.

► Non-attentive
► Visual
► Sensing
► Attentive

User personas that are not primary or secondary are ____________ personas.
► Served
► Negative
► Customer
► Supplemental

Which of the following is the comparison of what happened in the world with
what we wanted to happen?
► Action
► Evaluation
► Execution
► None of these

The size and shape of a compact disk, is a type of _____________ constraint.
► Physical
► Logical
► Cultural
► None of these

_____________ Research can tell you about what, how, many and why in rich,
multivariate detail.
► Quantitative
► Qualitative

► SME
► None of these

_____________is the least technical way of collecting data, but it can be
difficult and tiring to write and observe at the same time.
► Audio recording.
► Taking notes.
► Observation
► Video

Panes, frames and other containers on screen is a kind of _____________
► Functional and data elements
► View
► Input method
► None of the given

____________ is particularly useful early in design. It is excellent technique to
use with the prototype, because it provides a wealth of diagnostic information.
► Co-discovery
► Active intervention
► Splendid research

Information sites with daily-updated information will naturally attract
____________ users more than a monthly-updated site.
► Repeat
► Infrequent

► Nonuser

Evaluations done during design to check that product continues to meet
users’ needs are known as _____________ evaluation.
► Formative
► Summative
► Relative

____________ frequent your primary personas access the site, _____________
transient a stance the site needs to take (respectively).
► More, Less
► Less, more
► Less, less

___________ suggests identifying goals and questions first before selecting
techniques for the study
► RVM model
► Field study
______________ applications are great platforms for creating an
environment rich, in visual feedback for the user.
► Sovereign
► Transient
► Auxiliary
► Daemonic

___________ is the process of selecting things to concentrate on, at a point in
time, from the range of possibilities available.

► Perception and recognition
► Attention
► Learning
► None of these
__________ is like the building name for a website.
► Site ID
► Navigation
► Section

__________ is the extra work that satisfies the needs to achieve our objective.
► Evaluation
► Excise
► Testing

Panes, frames and other containers on screen is a kind of _____________
► Functional and data elements
► View
► Input method
Which of the following is least likely to be revealed by a paper prototype?
► Your users don’t know the term algorithm
► Toolbar buttons are too small to press.
► The Help menu isn’t in the right place.

_____________is the least technical way of collecting data, but it can be
difficult and tiring to write and observe at the same time.
► Audio recording.
► Taking notes.
► Observation
► Video

Every page within a site should contain a brief _________ that accurately
describes the content of the page.
► Site ID.
► Header
► Local Navigation.

► Search button

______________ applications are great platforms for creating an
environment rich, in visual feedback for the user.
► Sovereign
► Transient
► Auxiliary
► Daemonic

What is the fifth step in defining the requirements with respect to persona-
based design?
► Brainstorming.
► Identifying persona expectations.
► Constructing the context scenario.
► Identifying needs
You can load a VCR tape the right way because of _____________.
► Physical constraints
► Logical constraints
► Cultural constraints
► None of these

____________ are unintentional while _____________ occur through conscious
deliberation.
► Slips, mistakes
► Errors, slips
► Mistakes, errors
► Mistakes, slips

What is the main strength of the Problem Space Framework as a model of
human problem solving?
► It operates within the constraints of the human processing system
► None of these
► It explains what is involved in insight
► It allows ill-defined problems to be solved

___________ is the process of selecting things to concentrate on, at a point in
time, from the range of possibilities available.

► Perception and recognition
► Attention
► Learning
► None of these

Over a short period of time, we find it easier to remember the string of numbers
“404 894 6743″ because
► Numbers are easier to remember than arbitrary characters.
► The grouping of the numbers is significant
► Ten numbers is not that many to have to remember from working memory.
► None of these

___________ involves watching and listening to users.
► Observation
► Evaluation
► Qualitative research
► Interaction
The name of the document should be shown on the application’s__________.

A. Menu bar
B. Title bar
C. Title bar and menu bar
D. Not Title bar and not menu bar
The established standard suite of _________ for most applications consists of the Save
As dialog, the Save Changes dialog, and the Open File dialog.
► OS management
► File management
► Data management
► Application management

_________ is the remarkable facility that lets us reverse a previous action.
► Redo
► Undo
► Repeat
► Delete

Explanatory undo is, generally, a much more pleasant feature than ___________.
► Single Undo
► Multiple undo
► Blind undo
► Incremental Undo

Browser Title always contains the word ‘_______’.
► Home
► Default
► Error
► Browser

Interpretation inquiry, according to Beyer and Holtzblatt, is based on a master-
apprentice model of learning.
► True
► False
____________ are the street signs of the web.
► Site IDs
► Home pages
► Page Names
► Sections

______________ is not like other pages; it has different burdens to bear, different
promises to keep.
► Homepage
► Form
► Navigation bar
► Sections

Number of keystrokes is ____________ work.
► Logical
► Mnemonic
► Physical
► Structural

Recalling password is ____________ work.

► Logical
► Mnemonic
► Physical
► Structural
The persona is not an actual user of the product, but is indirectly affected by it and
its use refers to _______ persona
► Primary
► Secondary
► Served
► Negative

_________ is a powerful, multipurpose design tool that helps overcome
several problems that currently plague the development of digital products.
¾ Scenario
¾ Persona
¾ Prototype
¾ none

The difference between the intentions and allowable actions is the :
¾ Gulf of Execution
¾ Gulf of Evaluation
¾ None of these

Attention is the process of selecting things to concentrate on, at a point
in time, from the ran o
¾ Possibilities available
¾ Time Available
¾ None of these

The goals of HCI are :
¾ Usability and User Experience
¾ Learn ability and Comfort
¾ Tasks and Goals.

While there can be wide variations in where and how you conduct a usability

test, every usability test shares:
¾ Three Characteristics
¾ Five Characteristics
¾ Seven Characteristics

WYSIWYG stands for ____________.
¾ Where you see is where you get
¾ What you see is what you get
¾ When you see it when you get

____________ is proportional to the amplitude of the sound.
¾ Pitch
¾ Loudness
¾ Timber
If the user wants to _________ place the document somewhere in the file system
► Explicitly
► Implicitly
► Habitually
► Properly

Which of the following is the comparison of what happened in the world with
what we wanted to happen?
► Action
► Evaluation
► Execution
► None of these

users’ needs are known as _____________ evaluation.
► Formative
► Summative
► Relative
Which of the given statements correctly defines effectiveness in terms of one

of the usability goals?
¾ It is a very general goal and refers to how good a system at doing what it
is suppose to do.
¾ It refers to the way a system supports users in carrying out their tasks.
¾ It involves protecting the users from dangerous conditions
¾ It involves protecting the users from undesired situations
Question # 2 of 10 (Start time: 07:45:44 PM ) Total Marks: 1

Which of the following is not a secondary color?
Green Orange Purple Blue
Question # 3 of 10 ( Start time: 07:46:45 PM ) Total Marks: 1

Which of the following device can not be useful for a visually impaired person?
¾ a typical keyboard
¾ a typical monitor
¾ a typical speaker
¾ a typical processor

¾ Listening
¾ speaking
¾ hearing
¾ None of the given

We are deficient in our development _________, not in our development
__________ (respectively).
¾ Process, Tools
¾ Tools, Process
¾ Tools, Methodology
¾ None of these

Which of the following is not true regarding “cones”?
¾ a type of receptor in eye more sensitive to light

¾ different types of cones are sensitive to different wavelengths of light
¾ eye has approximately 6 million cones

Which of the following does not count as one of the advantages of computers?
¾ Computers are enabling new discoveries

¾ Leading to efficiencies
¾ Making our life convenient
¾ Depending so much on computers may give fatal results

The gulf of execution refers to _______________ .
¾ The user’s difficulty in understanding the feedback from the system

¾ The system’s difficulty in presenting information in the output language
¾ The system’s difficulty in converting an input expression into
the correct system state transition
¾ The user’s difficulty in formulating and articulating an intention to the
system
Question # 10 of 10 ( Start time: 07:55:10 PM ) Total Marks:

1 Which of the following is not true?
¾ Utility refers to the functionality of a system

¾ Usability is concerned with adding complexity to the system
¾ Usability is concerned with making systems easy to use
¾ Poorly designed computer system can be extremely annoying to users

The command line interface is used because
¾ It is easy to understand
¾ It is demanded by DOS
¾ It is offered by Unix systems
¾ It is powerful and flexible

Which of the given statements correctly defines effectiveness in terms of one of
the usability goals?
is suppose to do.

Which of the following is concerned primarily with understanding human

behavior and the mental processes that underlie it?
¾ Psychology
¾ Sociology
¾ Statistics
¾ Computer Science

HCI deals with
¾ Design of interactive system only

¾ Evaluation of interactive system only
¾ Implementation of interactive system only
¾ All of the given choices

Human beings interact with outside world, using their
¾ input channels
¾ output channels
¾ sense of sight
¾ All of the given
Question # 9 of 10 ( Start time: 09:45:56 PM ) Total Marks: 1 Visually

impaired persons can interact with outside world using their
¾ sense of sight sense of hearing

¾ both sense of touch and sense of hearing
¾ sense of touch

Which of the given statements correctly defines efficiency in terms of one of
the usability goals?
is suppose to do.
Question No: 7 ( M a r k s: 1 )
__________ plays a role to bridge up the gape between the interfaces of
machines and human understanding.
► Human
► Computer

► Human Computer Interaction
► None of these
The persona’s needs are sufficiently unique to require a distinct
interface form and behavior is _____________ type of Persona.
► Primary
► Secondary
► Supplement
► Negative
Question No: 9 ( M a r k s: 1 ) http://vuzs.net

A _________is usually a collection of icons those are reminiscent of the
purpose of the various modes.
► Button
► Pointer
► Palette
► Title bar
The persona is not an actual user of the product, but is indirectly affected
by it and its use refers to _______ persona
► Primary
► Secondary
► Served
► Negative
During _____________ phase, usage and workflow patterns discovered
through ______________.

► Modeling, analysis
► Analysis, modeling
► Testing, modeling
► Testing, Analysis
The Usability Engineering lifecycle was proposed by _________.
► Deborah Mayhew
► Webster
► Barry Boehm.
► Hartson.
Question No: 13 ( M a r k s: 1 ) http://vuzs.net

Waterfall model is basically a _________ model in which each step must
be completed before the next step can be started
► Incremental
► Linear
► Iterative
► Analytical

_______ and _________ are the same things
Excise and Navigation

Excise and Testing
Excise and Evaluation
All of the given
Quiz Start Time: 04:26 PM Time Left 89
sec(s)

Scenario content and context are derived from information gathered during the
____________ phase and analyzed during the ______________ phase
(respectively)

¾ Research, modeling
¾ Modeling, implementation
¾ Research, implementation
¾ Modeling,Research

Usability testing works for _____________.
¾ Software products
¾ Hardware products
¾ All products
None of the given

What do you enjoy most about your job (or lifestyle) is an example of _________.
¾ Avoidance
¾ Motivation
¾ Exceptions
¾ Attitude-oriented questions

________ represents the Early-phase of ethnographic interviews.
¾ Clarify user roles and behaviors.

¾ Confirm patterns of use.
¾ Clarifying questions.
¾ Focused on domain knowledge.

There can only be one _________ persona per interface for a product
¾ Primary
¾ Secondary
¾ Supplemental
¾ Customer

____________ capture the non-verbal dialogue between artifact and user over
time.
¾ Persona
¾ Scenario
¾ Dialogue

¾ Design model

Number of keystrokes is the type of ____________ work.
Logical
Mnemonic
Physical
Structural

What are the most common things you do with the product is a type of ________.
¾ Goal-oriented question.
¾ System-oriented question.
¾ Workflow-oriented question.
¾ Attitude-oriented question.

Desktop applications fit into _____________ categories of posture.
¾ Two
¾ Four
¾ Five
¾ Three
Question # 5 of 10 ( Start time: 04:38:32 PM ) Total Marks: 1 Goal-oriented

context scenarios are _____________ task-oriented than key path scenario
¾ Less
¾ Alike
¾ More

____________ patterns can be applied at the conceptual level.
¾ Postural
¾ Structural
¾ Behavioral
¾ Mnemonic

____________ represent the user’s expectations of the tangible outcomes of using
a specific product.
¾ Non-user goals
¾ End goals
¾ Experience goals
¾ Life goals

Usability testing works for _____________.
¾ Software products
¾ Hardware products
¾ All products

If the user requires access via a navigational portal relatively infrequently, the
appropriate posture is ______________.
¾ Sovereign
¾ Transient
¾ Temporary

The _____________ phase sets the stage for the core of the design effort
¾ Requirement definition
¾ Modeling
¾ Implementation

If the product is new then _____________ time is usually invested in
market research.
¾ Less
¾ Less
¾ More

Which of the following is least likely to be revealed by a paper prototype?

¾ Your users don’t know the term algorithm
¾ Toolbar buttons are too small to press.
¾ The Help menu isn’t in the right place.

_______ and _________ are the same things
¾ Excise and Navigation

¾ Excise and Testing
¾ Excise and Evaluation
¾ All of the given

_____________ is needed to check that users can use the product and
like it.
¾ Coding
¾ Evaluation
¾ Guideline

What is the fifth step in defining the requirements with respect to persona-
based design?
► Brainstorming.
► Identifying persona expectations.
► Constructing the context scenario.
► Identifying needs
What is the main strength of the Problem Space Framework as a model of
human problem solving?
► It operates within the constraints of the human processing system

► It explains what is involved in insight
► It allows ill-defined problems to be solved
► None of these

Over a short period of time, we find it easier to remember the string of numbers
"404 894 6743" because
► Numbers are easier to remember than arbitrary characters.

► The grouping of the numbers is significant
► Ten numbers is not that many to have to remember from working memory.
► None of these

The established standard suite of _________ for most applications consists of the
Save As dialog, the Save Changes dialog, and the Open File dialog.
► OS management
► File management
► Data management
► Application management

Explanatory undo is, generally, a much more pleasant feature than ___________.
► Single Undo
► Multiple undo
► Blind undo
► Incremental Undo

Browser Title always contains the word ‘_______’.
► Home
► Default
► Error
► Browser

Interpretation inquiry, according to Beyer and Holtzblatt, is based on a master-
apprentice model of learning.
► True
► False

____________ are the street signs of the web.

► Site IDs
► Home pages
► Page Names
► Sections

______________ is not like other pages; it has different burdens to bear, different
promises to keep.
► Homepage
► Form
► Navigation bar
► Sections

The ___________ suggests identifying goals and questions first before selecting
techniques for the study
► RVM model
► Field study

Recalling password is ____________ work.
► Logical
► Mnemonic
► Physical
► Structural

The persona is not an actual user of the product, but is indirectly affected by it and
its use refers to _______ persona
► Primary
► Secondary
► Served
► Negative
Question ( Marks: 1 ) - Please choose one

To make an appointment you need to see a calendar and possibly
contacts you might incorporate all these together, due to____ .

Form factor
Input method
View
None of the given

What is the fourth step in defining the requirements with respect to
persona-based design?
Creating problem and vision statement.

Brainstorming.
Identifying persona expectations.
Constructing the context scenario.

Navigation represents excise except in _________.
Web
Games
Windows
Menus

If the user requires access via a navigational portal relatively
infrequently, the appropriate posture is ____________.
Sovereign
Transient
Temporary
None of the given

Because the user's interaction with a _______ program dominates his
session at the computer, the program shouldn't be afraid to take as
much screen real estate as possible.
Transient
Auxiliary
Sovereign
Daemonic

Programs that are best used full-screen, monopolizing the user’s attention
for long periods of time, are ___________ posture application.

Transient
Sovereign
Auxiliary
None of the given

users’ needs are known as ___________ evaluation.
Formative
Summative
Relative
None of the given

What is the second step in defining the requirements with respect
to persona-based design?
Brainstorming
Creating problem and vision statement.
Constructing the context scenario.

__________ patterns can be applied at the conceptual level.
Postural
Structural
Behavioral
Mnemonic

Overviews serve a similar purpose to _______ in an interface.
Navigation
Excise
Signposts
None of the given

__________personas address the needs of customers, not end users.

Served
Negative
Customer
Supplemental

Navigation represents excise except in _________.
Web
Games
Windows
Menus

Desktop applications fit into ___________ categories of posture.
Two
Four
Five
Three

Scenario content and context are derived from information gathered
during the __________ phase and analyzed during the____________
phase (respectively)
Research, modeling
Modeling, implementation
Research, implementation
Modeling, Research

users’ needs are known as ___________ evaluation.
Formative
Summative
Relative
None of the given

__________ represent the user’s expectations of the tangible outcomes of
using a specific product.
Non-user goals

End goals
Experience goals
Life goals
Cs408 MCQs for FINAL TERM
by Libriansmine
► Usability testing works for _____________.
Software products
Hardware products
All products None
of the given
► Transactional sites that are used for a significant part of an employee’s job should be
considered full _____________ applications.
Sovereign
Transient
Temporary
None of the given
► “What site is this”, Statement represents___________.
Folder
Site ID
Scroll bar
None of the given

► ____________ patterns can be applied at the conceptual level.
Postural
Structural
Behavioral
Mnemonic
► __________ is a usability test in which a member of the test team sits in the room with
the participant and actively probes the participant's understanding of whatever is being
tested.
Co discovery
Active intervention
Trunk test
None of the given
► Recalling password is ____________ work.
Logical
Mnemonic
Physical
Structural
► _____________ is needed to check that users can use the product and like it.
Coding
Evaluation
Guideline
None of the given
► Evaluations done during design to check that product continues to meet users’ needs are
known as _____________ evaluation.
► __________ is the extra work that satisfies the needs to achieve our objective.
Evaluation
Excise
Testing
None of the given
► In DECIDE frame work _______________ comes just after choosing the evaluation
paradigm and techniques.
► Number of keystrokes is the type of ____________ work.
Logical
Mnemonic
Physical
Structural
► _________ has a goal of assessing whether the product works according to its
specifications.
Trunk Test
Quality assurance
Both above
None of the above
► In usability test, which is a technique from given below opttions, in which you have two
participants work together to perform the tasks.
Active Intervention
Co-Discovery
Trunk test
None of the given
► Information sites with daily-updated information will naturally attract ____________

users more than a monthly-updated site.
Repeat
Infrequent
Nonuser
None of the given
► If the user requires access via a navigational portal relatively infrequently, the appropriate
posture is ______________.
Sovereign
Transient
Temporary
None of the given
► Because the user's interaction with a _________ program dominates his session at the
computer, the program shouldn't be afraid to take as much screen real estate as possible.
Transient
Auxiliary
Sovereign
Daemonic
► ____________ is particularly useful early in design. It is excellent technique to use with

the prototype, because it provides a wealth of diagnostic information.
Co-discovery
Active intervention
Splendid research
None of the given
► To make an appointment you need to see a calendar and possibly contacts you might
incorporate all these together, due to ______ .
Form factor
Input method
View
None of the given
► Global Navigation system is also called__________.
Site ID
Persistent Navigation
Both
None
► Engineering a user interface involves a quantitative engineering style of working in

which measurements are used to judge the quality of interface. Hence ____________ is
appropriate.
Usability testing
Field study
Predictive evaluation
DECIDE framework
► ______________ applications are great platforms for creating an environment rich in

visual feedback for the user.
Sovereign
Transient
Auxiliary
Daemonic
► Overviews serve a similar purpose to _________ in an interface.
Navigation
Excise
Signposts
None of the given
► Panes, frames and other containers on screen is a kind of _____________

Functional and data elements
View
Input method
None of the given
► _____________ are perhaps the least-documented patterns, but they are nonetheless in
widespread use.
► _____________ is needed to check that users can use the product and like it.
Coding
Evaluation
Guideline
None of the given
► This is not a characteristic of usability test
► Desktop applications fit into _____________ categories of posture.

Two
Four
Five
Three
► Navigation represents excise except in ___________.
Web
Games
Windows
Menus
► _________is an early release of a product to a few users.
Surveys
Beta test
Focus
None of the above
► _____________ is like the building name for a website.
Site ID
Navigation
Section
None of the given
► ___________ is the process of selecting things to concentrate on, at a point in time, from
the range of possibilities available.
Perception and recognition
Attention
Learning
► name of the document should be shown on the application’s__________.
A. Menu bar
B. Title bar
C. Title bar and menu bar
D. Not Title bar and not menu bar
► Exploring how children talk together in order to see if an innovative new groupware
product would help them to be more engaged would probably be better informed by a
______________.
Usability testing
Field study
Predictive evaluation
DECIDE framework
► _________ is the remarkable facility that lets us reverse a previous action.
Redo
Undo
Repeat
Delete
► ____________ are the street signs of the web.
Site IDs
Home pages
Page Names
Sections
► ______________ is not like other pages; it has different burdens to bear, different promises
to keep.
Homepage
Form
Navigation bar
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► ___________ suggests identifying goals and questions first before selecting techniques for
the study
► Conventional wisdom says that ________ tell the user when he has made some mistake.
Program crash
System stuck
Error messages
Metadata
► People frequently counter the idea of ________feedback with arguments that users don’t
like it
► When developing ____________, plan to keep them short, straightforward and avoid asking
too many
Videos
Documentation
Interview questions
Contextual enquiry
► HCI deals with---------------------------

Design of interactive system only
Evaluation of interactive system only
Implementation of interactive system only
All of the given choices
____________ frequent your primary personas access the site, _____________ transient a
stance the site needs to take (respectively).
More, Less
Less, more
Less, less
None of the given
► When you engaged in a conversation you are more attentive what the other person is
saying.It is called?
Focused Attention
Voluntary Attention
Involuntary attention
Divided Attention
► Drive a vehicle while holding a conversation with a passenger is the example of _________ .
Focused Attention
Voluntary Attention
Involuntary attention
Divided Attention
► ____________ minimizes errors.
Affordance
Constraints
Visibility
Affordance and Visibility
► ___________ are dragged down from the title at the top of the screen.
Pull Down Menus
Main Menus
Icons
Buttons
► ________ aspect (s) gives us hints and tips about using and creating user interface idioms,
like dialog boxes and pushbuttons.
► Efficient.
► Strategic.
► Tactical.
► Reliable.
The Usability Engineering lifecycle was proposed by _________.

Harston
Webster Barry
Boehm Deborah
Mayhew
► Ali is looking at how interface designers went about their work. He identified two different
modes of activity: one is _________ and other is ___________ .
Analytic mode, synthetic mode
Evaluation mode, testing mode
Analyze mode, feedback mode
Implementation mode, task mode
► Scenario content and context are derived from information gathered during the
____________ phase and analyzed during the ______________ phase (respectively)
Modeling, Implementation
Modeling, Research
Research, Implementation
Research, Modeling
► Alia is used to describe design problem /solution by ---------------that is an imagined or

projected sequence of events, especially any of several detailed plans or possibilities
Persona
Scenario
Flowchart
Brainstorming
52. The _____________ is a concrete expression of the more abstract structure of the site.
Skeleton
Scope
Strategy
Structure
► Ali wants to develop an application that incorporates print, audio video media and software
applications on a single place. Which of the following will help in this regard?
MS World
Worldwide Web
Television Newspaper
► XYZ Ltd is well reputed software house; they make a significant investment in building ------
------------- that encourages greater customer loyalty.
Visual Symbols
Grouping
Brand Equity
Harmony
► Around 63% of software projects exceed their cost estimates. The top four reasons for
This are:
A– Frequent requests for changes from users

B– Overlooked tasks
C– Users' lack of understanding of their own requirements
D– Insufficient user-analyst communication and understanding
Only A
Only B
Only D
ABC&D
► ________of the potential sales from a site are lost because people cannot find the item they
are looking for
50%
57. Human eye is very sensitive to ______
Air
Smoke
Light
Sand
58 . You must understand the constraints of _________
Technology
59. Top of the web page contain the _________
Menu
Title bar
Home icon
Back button
► If the user wants to _________ place the document somewhere in the file system
Explicitly
Implicitly
Habitually
Properly
61. Which of the following is least likely to be revealed by a paper prototype?
Your users don’t know the term algorithm

Toolbar buttons are too small to press.
The Help menu isn’t in the right place.
None of the given
► is the least technical way of collecting data, but it can be difficult and tiring to write and
observe at the same time.
Audio recording.
Taking notes.
Observation
Video
► Every page within a site should contain a brief _________ that accurately describes the
content of the page.
Site ID.
Header
Local Navigation.
Search button
64. What is the fifth step in defining the requirements with respect to persona-based design?
Brainstorming.
Constructing the context scenario
Identifying needs
► You can load a VCR tape the right way because of _____________.
Physical constraints
Logical constraints
Cultural constraints
None of these
66.____________ are unintentional while _____________ occur through conscious deliberation.
Slips, mistakes(page:100)
Errors, slips
Mistakes, errors
Mistakes, slips
► What is the main strength of the Problem Space Framework as a model of human problem
solving?
It operates within the constraints of the human processing system

It explains what is involved in insight
It allows ill-defined problems to be solved
None of these
► Over a short period of time, we find it easier to remember the string of numbers "404 894
6743" because
Numbers are easier to remember than arbitrary characters.

The grouping of the numbers is significant
Ten numbers is not that many to have to remember from working memory.
None of these
► environments are environments that are user and context aware.
Attentive
Non-attentive
Visual
Sensing
► involves watching and listening to users.
Observation
Evaluation
Qualitative research
Interaction
► The established standard suite of _________ for most applications consists of the Save As
dialog, the Save Changes dialog, and the Open File dialog.
OS management
File management
Data management
Application management
72. Explanatory undo is, generally, a much more pleasant feature than ___________.
Single Undo
Multiple undo
Blind undo
Incremental Undo
► Browser Title always contains the word ‘_______’.
Home
Default
Error
Browser
► Interpretation inquiry, according to Beyer and Holtzblatt, is based on a master-apprentice model of learning.
True
False
► Roughly _____________ percent of the male population has some degree of color blindness.
10
20
30
40
► The persona is not an actual user of the product, but is indirectly affected by it and its use refers to _______ persona
Primary
Secondary
Served
Negative
i
► Solved by libriansmine
MAR
21,2015
Solved MCQS
From Midterm and also from daily based
quizzes(1 to 22 lectures)
BS110401050 BS110401050@vu.edu.pk Arslan.arshad01@gmail.com AKMP01
Question # 1: Which of the following is proportional to the amplitude of the sound; the frequency
remains constant?
o Pitch
o Loudness page # 70
o Timber
o None of these
Question # 2: The human eye has approximately rods and cones per eye
o 120 million , 6 million Page # 56
o 190 million , 3 billion
o 150 billion , 6 million
o None of the given
The human eye has approximately 120 million rods 6 million cones per eye
Question # 3: What are the three types of reasoning?
o Deductive, Productive and Inductive
o Abdicative, Inductive and Deductive Page # 89
o Inductive, Abdicative and Reproductive
o Productive, Reproductive and Deductive
Reasoning
Reasoning is the process by which we use the knowledge we have to draw conclusions or infer something new about
the domain of interest. There are a number of different types of reasoning:
• Deductive reasoning
• Inductive reasoning
• Abdicative reasoning
Question # 4: Which of the following is not one of the goals of HCI?
o To produce usable systems
o To produce safe systems
o To produce non-functional systems Page # 30
o To improve effectiveness of the systems
The goals of HCI are to produce usable and safe systems, as well as functional systems. These goals can be summarized
as „to develop or improve the safety, utility, effectiveness, efficiency and usability of systems
Question # 5: Which of the following is considered as the most complex species?
o Humans Page # 18
o Computers
o Animals
o Birds
Human beings are the most interesting and fascinating specie on planet. They are the most complex living being on the earth
Question # 6: Totality of characteristics of an entity that bear on its ability to satisfy stated and implied needs
are called .
o Quality Page # 40 also visit this link click here for more detail
o Effectiveness
o Standard
o Quantity
Quality is essential in all we do and particularly in our chosen field of work.

Quality has been defined by the International Standards Organization (ISO) as:
The totality of characteristics of an entity that bear on its ability to satisfy stated or implied needs.
Question # 7: Which of the following is not true regarding "cones"?
o A type of receptor in eye
o more sensitive to light Page # 56
o different types of cones are sensitive to different wavelengths of light
o eye has approximately 6 million cones
Cones are the second type of receptor in the eye. They are less sensitive to light than the rods and can therefore tolerate
more light. There are three types of cone, each sensitive to a different wavelength of light. This allows color vision. The
eye has approximately 6 million cones, mainly concentrated on the fovea.
Question # 8: Which of the following is a true statement?
o Human-computer interface specialists are user-centered and software engineers are

system centered Page # 21
o Human-computer interface specialists are system-centered and software engineers are user-
centered
o Human-computer interface specialists and software engineers, both are system-centered.
o Human-computer interface specialists and software engineers, both are user-centered.
Software Engineering and HCI

There is a basic fundamental difference between the approaches taken by software engineers and human-computer
interaction specialists. Human-computer interface specialists are user-centered and software engineers are system-
centered.
Question # 9: Which of the following is not true?
o Utility refers to the functionality of a system
o Usability is concerned with adding complexity to the system page # 30
o Usability is concerned with making systems easy to use
o Poorly designed computer system can be extremely annoying to users
Utility refers to the functionality of a system or, in other words, the things it can do. Improving effectiveness and
efficiency are self-evident and ubiquitous objectives. The promotion of safety in relation to computer systems is of
paramount importance in the design of safety-critical systems. Usability, a key concept in HCI, is concerned with
making systems easy to learn and easy to use. Poorly designed computer system can be extremely annoying to users, as
you can understand from above described incidents.
Question # 10: Formal methods are used to represent
o Architecture aspects of software systems only
o Procedural aspects of software systems only
o Both Architecture and procedural aspects of software systems Page # 21
o None of the given
Formal methods have been developed to represent data, architectural, and procedural aspects of a software system
Question # 11: Which interface system is based on the question / answer dialogue?
o Command Line Interfaces
o Query interfaces Page #

127 and 128
o Menus
o Natural Language Interfaces
Question # 12: Choice of operations and services are offered on the screen through
o Pointers
o Toolbars
o Menus Page # 131
o None of the given
A menu presents a choice of operations or services that can be performed by the system at a given time.
Question # 13: What will be the gulf of execution if the user is able to formulate and perform the actions easily;
o Smaller Page # 122
o Greater
o Balanced
o None of the Given
Question # 14: Form-filling interfaces are used for
o data entry Page # 128
o data integration
o data manipulation
o data definition
Form-filling interfaces are used primarily for data entry but can be useful in data retrieval applications.
Question # 15: Which of the following is flaw in waterfall model?
o requirements change overtime

Page # 150
o maintenance can not be possible at the end
o testing should be done before requirements gathering
o All at the given
Flaws of waterfall model

One of the main flaws with this approach is that requirements change over time.
Question # 16: There are two aspects in which we can understand the nature of usability A. Strategic and
Tactical. B. Efficiency and Strategy C. Tactical and Reliability D. Efficiency and Reliability
o Only A Page #
143
o Only C
o A and D
o B and C
we can understand The nature of usability in two aspects

• Strategic
• Tactical
Question # 17: Once the user input into system, the input language is translated into the language as operations to
be performed by the system.
o Task
o Core Page # 123
o Both
o None of the above
The only way the user can manipulate the machine is through the input, and so the task must be articulated within the
input language, the input language is translated into the core language as operations to be performed by the system.
Question # 18: User and system has its own unique language the language used by the system is called .
o Core Page # 123
o Task
o Both
o None of the above
The system‟s language is referred as the core language and the user‟s language is referred as the task language
Question # 19: Which of the following is used to toggle between two states?
o check boxes
o Radio buttons
Page # 133
o Toolbars
o menus
Radio Buttons
Buttons can also be used to toggle between two states
Question # 20: Which of the following is a text entry device?
o Keyboard Page # 110
o mouse
o monitor
o touch pad
Text entry devices: There are many text entry devices as given below:
Keyboard The most common method of entering information into the computer is through a
Keyboard QWERTY keyboard, Alphabetic keyboard, Dvorak Keyboard, Chord keyboards , Phone pad and T9
entry
Question # 21: "Mistakes" and "Slips" are two forms of
o Errors Page # 100
o goals
o evaluation
o objectives
There are various types of errors. Norman has categorized them into two main types, slips and mistakes:
Question # 22: The model should match the model.
o User, conceptual
o Conceptual, mental Page # 94 Click here for more Detail
o Mental, central
o Conceptual, central
Question # 23: Which of the following is/are aspect(s) of human action?
o execution and evaluation Page # 99
o evaluation and efficiency
o efficiency and execution
o efficiency
Human action has two aspects, execution and evaluation.

Execution: involves doing something.
Evaluation: is the comparison of what happened in the world with what we wanted to happen
Question # 24: Building things from user's perspective is called
o Functionality
o Usability page # 31
o Portability
o None of the given
Usability goals
To recap, usability in generally regarded as ensuring that interactive products are easy to learn, effective to use, and
enjoyable from user perspective.
Question # 25: Certain factors that help us to interact with graphical based systems
o Indirect manipulation
o Direct manipulation
Page # 86
o Both
o None of the given
GUI and direct manipulation interface are good environments for supporting this kind of learning
Question # 26: If you are taking lecture and suddenly you hear music or voices from the other room. It is
called?
o Focused attention
o Divided attention
o Voluntary attention
o Involuntary attention Page # 70
An everyday example of an involuntary act is being distracted from working when we can hear music or voices in the
next room
Question # 27: Which of the following is a long-term individual difference?
o Age
o Sex Click here for more Detail
o Fatigue
o Color
Individual Differences Long term : Sex , Physical abilities , Intellectual abilities
Question # 28: refers to how good a system at doing What it is supposed to do?
o Safety
o Usability
o Efficiency
o Effectiveness Page # 31
Effectiveness
It is a very general goal and refers to how good a system at doing what it is suppose to do.
Question # 29: As a software designer, which aspects guide you to think about the Way in which the user and the
idiom interact?
o Tactical
o Manual
o Technical
o StrategicPage # 143
Strategic aspect guides us to think about user interface idioms – in other words, the way in which the user and the idiom
interact.
Question # 30: Adeel renders financial services in “ABC” bank .He specialized in his field. What he is called as
from the following?
o Society of manufacturing engineer (SME)
o Subject matter expert (SME) Page

# 168
o Small and medium enterprise (SME)
o Subject master engineering (SME)
Subject matter expert (SME)
Question # 31: Scenario content and context are derived from information gathered during
the phase and analyzed during the phase (respectively)
o Modeling, implementation
o Modeling, Research
o Research, implementation
o Research, modeling
Page # 100
Scenario content and context are derived from information gathered during the Research phase and analyzed during the
modeling phase.
Question # 32: What is a semantic network?
o A model of long-term memory Page # 82
o A record of our memory of events
o The part of the brain which allows us to remember things
o A mechanism for improving memory

Long-term memory structure
There are two types of long-term memory: episodic memory and semantic memory.
Question # 33: Which of the following is least likely to be revealed by a paper prototype?
o Your users don't know the term algorithm
o Toolbar buttons are too small to press Click here for more Detail
o The Help menu isn't in the right place
o Radio buttons are too small
Question # 34: is a powerful, multipurpose design tool that helps overcome several problems
that currently plague the development of digital products.
o Scenario
o Persona Page # 187
o Prototype
o None
The persona is a powerful, multipurpose design tool that helps overcome several problems that currently plague the
development of digital products.
Question # 35: The difference between the intentions and allowable actions is the:
o Gulf of Execution Page # 103
o Gulf of Evaluation
o Both of the above options
o None of these
The difference between the intentions and allowable actions is the gulf of execution.
Question # 36: Attention is the process of selecting things to concentrate on, at a point in time, from the range
of .
o Possibilities available Page # 76
o Time Available
o None of these
Attention is the process of selecting things to concentrate on, at a point in time, from the range of possibilities available.
Question # 37: The goals of HCI are:
o Usability and User Experience Page # 30
o Learn ability and Comfort
o Tasks and Goals
o All of the above options
Question # 38: WYSIWYG stands for .
o Where you see is where you get
o What you see is what you get Page # 36
o When you see it when you get
WYSIWYG (what you see is what you get)

Question # 39: is proportional to the amplitude of the sound.
o Pitch
o Loudness Page # 70
o Timber
o None of the given
Loudness is proportional to the amplitude of the sound; the frequency remains constant
Question # 40: Which of the given statements correctly defines effectiveness in terms of one of the usability
goals?
o It is a very general goal and refers to how good a system at doing what it is suppose to do.
Page # 31
o It refers to the way a system supports users in carrying out their tasks.
o It involves protecting the users from dangerous conditions
o It involves protecting the users from undesired situations
Effectiveness: It is a very general goal and refers to how good a system at doing what it is suppose to do.
Question # 41: Which of the given statements correctly defines efficiency in terms of one of the usability goals?
o It refers to the way a system supports users in carrying out their tasks. Page # 31
Efficiency : It refers to the way a system supports users in carrying out their tasks.
Question # 42: User personas that are not primary or secondary are personas.
o Served
o Negative
o Customer
o Supplemental Page # 196
Supplemental personas
User personas that are not primary or secondary are supplemental personas
Question # 43: Which of the following is the comparison of what happened in the world with what we wanted to
happen?
o Action
o Evaluation Page
# 99
o Execution
o None of these
Action Cycle: Human action has two aspects, execution and evaluation. Execution involves doing something. Evaluation is
the comparison of what happened in the world with what we wanted to happen.
Question # 44: Research can tell you about what, how, many and why in rich,
multivariate detail.
o Quantitative
o Qualitative Page # 166
o SME
o None of these
Qualitative research can tell you about what, how and why in rich, multivariate detail.
Question # 45: Requirements specification involves:
A. Capturing the functional requirements of the system architecture

B. Eliciting information about the Work domain from the customer.
o Only A
o Only B Click here for more Detail
o Both A and B
o Not A and Not B
Question # 46: What are the Most common things you do with the product is a type of _ .
o Goal- oriented question
o System - oriented question Page # 182
o Workflow- oriented question
o Attitude-oriented question
System-oriented questions
Function
What are the most common things you do with the product?
Question # 47: What do you procrastinate on? is type of
o Priorities
o Avoidance
Page # 183
o Exceptions
o Preference
Avoidance
What would you prefer not to do?
What do you procrastinate on?
Question # 48: Cognitive process involves encoding and recalling knowledge and acting
appropriately
o Attention
o Reduction
o Memory Click here for more Detail and also Read PPT slides
o Encoding
Memory : Involves encoding and recalling knowledge and acting appropriately
Question # 49: During usage and workflow patterns discovered through analysis of the field
research and interviews are synthesized into domain and user models
o Research
o Modeling Page # 159
o Framework
o Interview
Modeling: During the modeling phase, usage and workflow patterns discovered through analysis of the field research
and interviews are synthesized into domain and user models.
Question # 50: Transactional sites that are used for a significant part of an employee‟s job should be considered
full applications.
o Sovereign
Page # 30
o Transient
o Temporary
o None of the given
Transactional sites that are used for a significant part of an employee's job should be considered full sovereign
applications.
Question # 51: is the process of selecting things to concentrate on, at a point in time,
from the range of possibilities available.
o Perception and recognition
o Attention Page # 76
o Learning
o None of these
Question # 52: HCI deals with .
o Design of interactive system only
o Evaluation of interactive system only
o Implementation of interactive system only
o All of the given choices
Question # 53: When you engaged in a conversation you are more attentive what the other person is saying. It is
called?
o Focused Attention Page

# 78
o Voluntary Attention
o Involuntary attention
o Divided Attention
Focused Attention
For example, when engaged in a conversation it is usual to attend to what the other person is saying.
Question # 54: Drive a vehicle while holding a conversation with a passenger is the example of
.
o Focused Attention
o Divided Attention Page # 78
Divided Attention
As we said, we may be skilled at carrying on the conversation while intermittently observing what the person we want to talk
to is doing. When we attempt to attend to mire than one thing at a time, as in the above example, it is called divided attention.
Another example that is often used to illustrate this intentional phenomenon is being able to drive while holding a
conversation with a passenger.
Question # 55: minimizes errors.
o Affordance
o Constraints
o Visibility Page #
104
o Affordance and Visibility
Question # 56: are dragged down from the title at the top of the screen.
o Pull Down Menus

Page # 132
o Main Menus
o Icons
o Buttons
Pull-down menus are dragged down from the title at the top of the screen, by moving the mouse pointer into the title
par area and pressing the button.
Question # 57: aspect (s) gives us hints and tips about using and creating user interface idioms,
like dialog boxes and pushbuttons.
o Efficient
o Strategic
o Tactical Page # 143
o Reliable
Tactical aspects give us hints and tips about using and creating user interface idioms, like dialog boxes and pushbuttons.
Question # 58: The Usability Engineering lifecycle was proposed by .
o Hartson
o Webster
o Barry Boehm
o Deborah Mayhew
Page # 153
The Usability Engineering lifecycle was proposed by Deborah Mayhew in 1999.
Question # 59: Ali is looking at how interface designers went about their work. He identified two different modes
of activity: one is and other is _.
o Analytic mode, synthetic mode

Page # 153
o Evaluation mode, testing mode
o Analyze mode, feedback mode
o Implementation mode, task mode
Two different modes of activity: analytic mode and synthetic mode.

Question # 60: Alia is used to describe design problem /solution by that is an
imagined or projected sequence of events, especially any of several detailed plans or possibilities
o Persona
o Scenario
o Flowchart
o Brainstorming
Question # 61: are individual and isolated regions within display that can be selected by the
user to invoke specific operations.
o Buttons Page # 133
o Pointers
o Menus
o Windows
Buttons are individual and isolated regions within display that can be selected by the user to invoke specific operations.
Question # 62: Around 63% of software projects exceed their cost estimates. The top four reasons for
This are:
A– Frequent requests for changes from users B–
Overlooked tasks
o Only A
o Only B
o Only D
o A B C & D Page #
27
Around 63% of software projects exceed their cost estimates. The top four reasons for this are:
– Frequent requests for changes from users
– Overlooked tasks
– Users' lack of understanding of their own requirements
– Insufficient user-analyst communication and understanding
Question # 63: of the potential sales from a site are lost because people cannot find the item they
are looking for
o 50% Page # 141
o 40%
o 30%
o 10%
50% of the potential sales from a site are lost because people cannot find the item they are looking for
Question # 64: Human eye is very sensitive to
o Air
o Smoke
o Light Page # 55 and 56
o Sand
Question # 65: Top of the web page contain the
o Menu
o Title bar
o Home icon
o Back button
Question # 66: You can load a VCR tape the right way because of .
o Physical constraints Page # 106
o Logical constraints
o Cultural constraints
o None of these
Physical constraints: Physical constraints refer to the way physical objects restrict the movement of things. For example,
the way a external disk can be placed into a disk drive is physically constrained by its shape and size, so that it can be
inserted in only one way. Likewise, keys on a pad can usually be pressed in only one way.
Question # 67: are unintentional while occur through conscious
deliberation.
o Slips, mistakesPage # 100
o Errors, slips
o Mistakes, errors
o Mistakes, slips
Slips
Slips are unintentional. They happen by accident, such as making typos by pressing the wrong key or selecting wrong menu
item by overshooting. The most frequent errors are slips, especially in well-learned behavior.
Mistakes
Mistakes occur through conscious deliberation. An incorrect action is taken based on an incorrect decision. For example,
trying to throw the icon of the hard disk into the wastebasket, in the desktop metaphor, as a way of removing all existing files
from the disk is a mistake. A menu option to erase the disk is appropriate action.
Question # 68: What is the main strength of the Problem Space Framework as a model of human problem solving?
o It operates within the constraints of the human processing system Page # 91
o It explains what is involved in insight
o It allows ill-defined problems to be solved
o None of these
Reference:
Click here for more detail
Question # 69: Over a short period of time, we find it easier to remember the string of numbers "404 894 6743"
because:
o Numbers are easier to remember than arbitrary characters.
o The grouping of the numbers is significant
o Ten numbers is not that many to have to remember from working memory.
o None of these
Question # 70: Interpretation inquiry, according to Beyer and Holtzblatt, is based on a master apprentice model of
learning.
o True
o False Page # 176
Contextual inquiry: Contextual inquiry, according to Beyer and Holtzblatt, is based on a master- apprentice
model of learning: observing and asking questions of the users as if she is the master craftsman and he interviews
the new apprentice.
Question # 71: The persona is not an actual user of the product, but is indirectly affected by it and its use refers to
persona
o Primary
o Secondary
o Served Page # 159
o Negative
Served: the persona is not an actual user of the product, but is indirectly affected by it and its use
Question # 72: Which of the following is not a secondary color?
o Green
o Orange
o Purple
o Blue Page # 63
Secondary Colors: These are the colors formed by mixing the primary colors.
SECONDARY COLORS
Green, orange and purple
Question # 73: Which of the following requires less cognitive effort than others?
o Listening Page # 87
o Speaking
o Hearing
o None of the given
Listening require less cognitive effort than reading or speaking.
Question # 74: We are deficient in our development , not in our development

(respectively).
o Process, Tools
Page # 23
o Tools, Process
o Tools, Methodology
o None of these
We are deficient in our development process, not in our development tools.

Question # 75: The command line interface is used because:
o It is easy to understand
o It is demanded by DOS
o It is offered by UNIX systems
o It is powerful and flexible Page # 127
Command line interface are powerful in that they offer direct access to system functionality, and can be combined to apply a
number of tools to the same data. They are also flexible: the command often has a number of options or parameters that will vary
its behavior in some way, and it can be applied to many objects at once, making it useful for repetitive tasks.
Question # 76: Which of the following is concerned primarily with understanding human behavior and the
mental processes that underlie it?
o Psychology Page # 43
o Sociology
o Statistics
o Computer Science
Psychology is concerned primarily with understanding human behavior and the mental processes that underlie it.
Question # 77: plays a role to bridge up the gape between the interfaces of machines and
o Human
o Computer
o Human Computer Interaction Page # 14
o None of these
HCI plays a role to bridge up the gape between the interfaces of machines and human understanding that we have
seen in the previous examples.
Question # 78: The persona‟s needs are sufficiently unique to require a distinct interface form and behavior is
type of Persona.
o Primary Page # 159
o Secondary
o Supplement
o Negative
Primary: the persona’s needs are sufficiently unique to require a distinct interface form and behavior
Question # 79: A is usually a collection of icons those are reminiscent of the purpose of the
various modes.
o Button
o Pointer
o Palette Page # 133
o Title bar
A palette is usually a collection of icons that are reminiscent of the purpose of the various modes.
Question # 80: During phase, usage and workflow patterns discovered through
.
o Modeling, analysis Page # 159
o Analysis, modeling
o Testing, modeling
o Testing, Analysis
Question # 81: The Star lifecycle was proposed by .
o Deborah Mayhew
o Webster
o Barry Boehm
o Hartson Page #
152
In 1989, the Star lifecycle model was proposed by Hartson and Hix.
Question # 82: Waterfall model is basically a model in which each step must be
completed before the next step can be started.
o Incremental
o Linear Page # 149
o Iterative
o Analytical
The waterfall lifecycle was the first model generally known in software engineering and forms the basis of many lifecycle in
use today. This is basically a linear model in which each step must be completed before the next step can be started.
Question # 83: What do you enjoy most about your job (or lifestyle) is an example of .
o Avoidance
o Motivation Page # 183
o Exceptions
o Attitude-oriented questions
Motivation
What do you enjoy most about your job (or lifestyle)?
What do you always tackle first?
Question # 84: represents the Early-phase of ethnographic interviews.
o Clarify user roles and behaviors
o Confirm patterns of use
o Clarifying questions
o Focused on domain knowledge

Page # 181
Early-phase
• Exploratory
• Focused on domain knowledge
• Open-ended questions
Question # 85: There can only be one persona per interface for a product.
o Secondary
o Supplemental
o Customer
Primary personas represent the primary target for the design of an interface. There can be only one primary persona per interface
for a product.
Question # 86: What are the most common things you do with the product is a type of .
o Goal-oriented question.
o System-oriented question. Page #

182
o Workflow-oriented question.
o Attitude-oriented question.
Function: What are the most common things you do with the product?
Question # 87: represent the user‟s expectations of the tangible outcomes of using a specific
product.
o Non-user goals
o End goals Page # 192
o Experience goals
o Life goals
End goals represent the user‟s expectations of the tangible outcomes of using specific product.
Question # 88: personas address the needs of customers, not end users.
o Served
o Negative
o CustomerPage # 197
o Supplemental
Customer personas address the needs of customers, not end users. Typically, customer personas are treated like
secondary personas.
Question # 89: Persona is not context specific, so it can be reused easily.
o True
o False Page # 189
Personas and reuse

– Personas context-specific
• Cannot be reused across products
Slide No. 22 Page # 21/61
Question # 90: The size and shape of a compact disk, is a type of constraint.
o Physical Page #
106
o Logical
o Cultural
o None of these
Physical constraints refer to the way physical objects restrict the movement of things. For example, the way a external disk
can be placed into a disk drive is physically constrained by its shape and size, so that it can be inserted in only one way.
Likewise, keys on a pad can usually be pressed in only one way.
Question # 91: Which of the following device can not be useful for a visually impaired person?
o a typical keyboard
o a typical monitor
o a typical speaker
o a typical processor
Monitors are useless to the visually impaired or blind person.
Question # 92: The gulf of execution refers to _.
o The user‟s difficulty in understanding the feedback from the system
o The system‟s difficulty in presenting information in the output language
o The system‟s difficulty in converting an input expression into the correct system state transition
o The user’s difficulty in formulating and articulating an intention to the system

Question # 93: Learnability, flexibility and robustness are three main usability principles that can be considered as
general headings for standards and guidelines generation. Which of the following are also high level usability
categories that can guide standards and guidelines generation?
(i) Effectiveness
(ii) Efficiency
(iii) Fault tolerance
(iv)Satisfaction
o (i) & (ii)

Page # 31
o (i), (ii) & (iv)
o (ii) & (iii)
o (ii) & (iv)
usability is broken down into the following goals:

• Effective to use (effectiveness)
• Efficient to use (efficiency)
• Safe to use(safety)
• Have good utility (utility)
• Easy to learn (learnability)
• Easy to remember how to use (memorability)
Question # 94: Which of the following is not one of the primary colors?
o Red
o Yellow
o Blue
o Green Page # 62
Primary Colors
In traditional color theory, these are the 3 pigment colors that cannot be mixed or formed by any combination of other colors.
All other colors are derived from these 3 hues
PRIMARY COLORS
Red, yellow and blue
Question # 95: Human beings interact with outside world, using their
o input channels
o output channels
o sense of sight
o All of the given

Page # 54
A person‟s interaction with the outside world occurs through information being received and sent: input and output.
Sight may be used primarily in receiving information from the computer, but it can also be used to provide information
to the computer, for example by fixating on a particular screen point when using an eye gaze system.
Question # 96: Visually impaired persons can interact with outside world using their
o Sense of sight
o Sense of hearing
o Both sense of touch and sense of hearing
o Sense of touch
Question # 97: refers to the relationship between controls and their effects in the world.
o Visibility
o Affordance
o Mapping Page # 107
o None of the given
Mapping
This refers to the relationship between controls and their effects in the world
Question # 98: is a very general goal of Usability and refers to how good a system at doing
what it is suppose to do.
o Efficiency
o Utility
o None of the given
Question # 99: is what goes on in out heads when we carry out our everyday
activities?
o Cognition
Page # 47
o Learnability
o Memorability
o None of the given
Question # 100: is the process by which we use the knowledge we have to draw
conclusions or infer something new about the domain of interest.
o Decision Making
o Reasoning Page # 89
o Problem Solving
o None of the given

Question # 101: research helps us understand the domain, context and constraints of a product in
different, more useful ways than research do.
o Qualitative, Quantitative Page # 167
o Quantitative, Qualitative
o Qualitative, Deductive
o None of them
Question # 102: In an organization individuals may keep their own records, or there may be local gurus. This
o Paper work and computer work
o Spatial and temporal organizations
o Organizational memory
Page # 176
o None of these
Organizational memory
Formal documents are not the only way in which things are remembered within an organization. Individuals may keep their
own records, or there maybe local gurus.
Question # 103: Using icons on the desktop to represent operations is a type of

constraint.
o Physical
o Logical
o Cultural Page # 106
o None of these
Question # 104: is a term used to refer to an attribute of an object that allows people to know
how to use it.
o Visibility
o Affordance Page
# 105
o Constraint
o None of these
Question # 105: minimizes errors.
o Affordance
o Visibility Page #
104
o Constraints
o None of these
Question # 106: Models are used in design to:
o Generate the design
o Evaluate the design
o Generate and evaluate the design Click here for more Detail
o None of the given

Question # 107: Which are the most significant senses for the average person when it comes to interacting with a
computer?
o Sight and hearing
o Hearing, touch and smell
o Hearing and touch
o Sight, hearing and touch Click here for more Detail
The major senses in human interaction are vision, hearing and touch.
Question # 108: refers to the way a system supports users in carrying out their tasks.
o Efficiency Page # 31
o Effectiveness
o Utility
o None of the given
Efficiency
It refers to the way a system supports users in carrying out their tasks.
Question # 109: are GUIs that consists of electronic counterparts to physical objects in the real
world to match the knowledge requirements of users.
o User Interaction Models
o Conceptual Models
o Interface Metaphors Page # 51
o None of the given
Interface metaphors are (these are GUIs that consists of electronic counterparts to physical objects in the real world) to
match the knowledge requirements of users.
Question # 110: language tends to be grammatical while language is often
Ungrammatical.
o Written, spoken
Page # 87
o Spoken, written
o Verbal, non-verbal
o None of the given
Written language tends to be grammatical while spoken language is often ungrammatical.
Question # 111: Aspect gives us hints and tips about using and creating user interface idioms.
o Strategic
o Operational
o None of the given choices
Strategic aspect guides us to think about user interface idioms – in other words, the way in which the user and the
idiom interact. Tactical aspects give us hints and tips about using and creating user interface idioms, like dialog boxes
and pushbuttons.
Question # 112: Faisal is looking at how interface designers went about their work. He identified two different
modes of activity: one is and other is _.
o Analytic mode, synthetic mode Page # 153

Question # 113: are dragged down from the title at the top of the screen.
o Pull Down Menus

Page # 132
o Main Menus
o Icons
o Buttons
Pull-down menus are dragged down from the title at the top of the screen, by moving the mouse pointer into the title par area
and pressing the button.
Question # 114: When you engaged in a conversation you are more attentive what the other person is saying. It is
called?
o Focused Attention
Page # 78
o Divided Attention
Focused Attention: For example, when engaged in a conversation it is usual to attend to what the other person is saying.
Question # 115: Drive a vehicle while holding a conversation with a passenger is the example of
.
o Focused Attention
Divided Attention
As we said, we may be skilled at carrying on the conversation while intermittently observing what the person we want to talk
to is doing. When we attempt to attend to mire than one thing at a time, as in the above example, it is called divided attention.
Another example that is often used to illustrate this intentional phenomenon is being able to drive while holding a
conversation with a passenger.
Question # 116: GOMS stands for:
o Goals operation methods and selection rules

Page # 50
o Goals objects models and selection rules
o Goals operations methods and state rules
o Goals operations models and state rules
Question # 117: Which of the following is/are the main component(s) of color?
o Hue
o Intensity
o Saturation
o All of the given Page # 59
Hue: Hue is determined by the spectral wavelength of the light. Blues have short wavelength, greens medium and reds
long. Approximately 150 different hues can be discriminated by the average person.
Intensity: Intensity is the brightness of the color.
Saturation: Saturation is the amount of whiteness in the colors.
Question # 118: is a Usability Goal and refers to how easy a system is to remember how to
use, once learned.
o Learnability
o Memorability Page
# 32
o Utility
o None of the given

Memorability
It refers to how easy a system is to remember how to use, once learned. This is especially important for interactive
systems that are used infrequently.
Question # 119: A mouse button invites pushing by the way it is physically constrained in its plastic shell, is
an example of Design Principle.
o Visibility
o Affordance Page # 105
o Mapping
o None of the given
Affordance is a term used to refer to an attribute of an object that allows people to know how to use it. For example, a
mouse button invites pushing by the way it is physically constrained in its plastic shell.
Question # 120: Ali is working on a document called cv in MS word now wishes to make a copy of it on disk so
he can make some changes to the original. Which of the following process will help?
o Redo
o Archiving
o Undo
o Milestoning
Question # 121: When you try to log to yahoo. You wrongly enter password in capital letter, due to which error
message arise invalid username and password. Which of the following error message dialog will appear?
o Alerts
o Confirmation
o Feedback
o Delete.
Question # 122: With the help of Model, one can quantify (on the basis of Quantitative
Measurements) the human performance in using computer based system
o GOMS
o Human Processor model
o Quantum model
o Quality Model
Question # 123: Ethnography is a method that comes originally from anthropology and literally means
o Writing the culture Page #

173
o Social issues
o Ethical issues
o Ethics
Ethnography is a method that comes originally from anthropology and literally means “writing the culture”.
Question # 124: Physical objects are said to have affordance.
o Real Page # 105
o Perceived
o Logical
o Intuitive
Physical objects are said to have real affordances, like grasping, that are perceptually obvious and do not have to be
learned.
Question # 125: Which of these specialists is user centered?
o HCI Page # 21
o Software engineer
o Computing technology
o Web Designer
Human-computer interface specialists are user-centered and software engineers are system-centered.
CS408 - HUMAN COMPUTER INTERACTION
Oct
Solved MCQ(S) 21,2017
From Midterm Papers (1 TO 22 Lectures)
BY Arslan
V-U For Updated Files Visit Our Site : Www.VirtualUstaad.blogspot.com Updated.
MidTerm Papers Solved MCQS with Reference (1 to 22 lectures)

Question#1: The term mental model was first developed in the early 1640s by
o Johnson - Laird
o Donald Norman
o Kenneth Craik Page # 93
o John Corman
Question#2: In several keys must be pressed at once in order to enter a single character.
o QWERTY Keyboard
o Dvorak Keyboard
o Alphabetical keyboard
o Chord keyboards Page # 112
In chord keyboards several keys must be pressed at once in order to enter a single character. This is a bit like playing a
flute, where several keys must be pressed to produced with a small number of keys, few keys are required, so chord
keyboards can be very small, and many can be operated with just one hand.
Question#3: On my personal computer, I am listening a song with head phone. At same time, I am entering data in
MS word It means my system is:
o Uni-model
o Multi-model
o Mini-model
o Large-model
Question#4: What is the main strength of the Problem Space Framework as a model of human problem solving?
o It allows poorly-defined problems to be solved
Question#5: Using icons on the desktop to represent operations is a type of constraint.
o Physical
o Logical
o Graphical
Question#6: There is usually a attached to the top of a window identifying it to the user.
o Icon
o Title bar Page # 130
o Menu
o Button
Question#7: Input in human is mainly though the and output through the of the effectors.
o Senses, Rods
o Motor control, Senses
o Senses, Motor Control Page # 54
o Motor Control, Rods
Input in human is mainly though the senses and output through the motor control of the effectors. There are five
major senses:
• Sight
• Hearing
• Touch
• Taste
• Smell
Question#8: model is famous for risk analysis.
o Waterfall
o Spiral Page # 150
o RAD
o Incremental
For many years, the waterfall formed the basis of most software developments, but in 1988 Barry Boehm suggested the
spiral model of software development. Two features of the spiral model are immediately clear from figure: risk
analysis and prototyping.
Question#9: _aspect (s) gives us hints and tips about using and creating user interface idioms, like dialog
o Efficient.
o Strategic.
o Tactical.
o Reliable.
o Only A
o Only C Page # 143
o A and C
o B and D
interact.
Tactical aspects give us hints and tips about using and creating user interface idioms, like dialog boxes and pushbuttons.
Question#10: In order to develop any product, which major activity or activities should be undertaken from the
given list:
A. The designer must understand the requirements of the product

B. must develop the product.
o Only A
o Only B
o A and B Page # 148
o Not A and Not B
In order to develop any product, two major activities have to be undertaken:

The designer must understand the requirements of the product, and must develop the product.
Question#11: The persona's needs are fully satisfied by a primary interface refers to persona.
o Supplement Page # 159
o Negative
o Secondary
o Primary
Question#12: Suppose ali is writing an article on Cloud computing in windows mobile, which cognitive mode will
contribute to generate this idea.
o Experiential cognition
o Reflective cognition Page # 48
o Information cognition
o Execution cognition
Reflective cognition involves thinking, comparing, and decision-making. This kind of cognition is what leads to new
ideas and creativity. Examples include designing, learning, and writing a book.
Question#13: Primary interface serves the needs of the persona with the minor modification or addition refers to
persona.
o Primary
o Secondary Page # 159
o Supplement
o Negative
Question#14: As a designer you get usage patterns and the goals associated with users that drive the creation of
personas in the phase.
o Requirements definition
o Framework definition
o Modeling phase Page # 159
o Refinement
Question#15: minimize errors.
o Affordance
o Visibility
o Constraints Page # 106
Constraints, on the other hand, are the inverse of affordances. They limit the way an object can be used.
Constraints can be used to avoid usage errors or minimize the information to be remembered.
Question#16: The color, which are directly opposite to each other are said to be.
o Complementary colors Page # 64
o Analogous colors
o Primary colors
o Secondary colors
Complementary colors are any two colors, which are directly opposite each other, such as red and green and red-purple
and yellow-green.
Question#17: The phase employs ethnographic field study techniques (observation and contextual
interviews) to provide qualitative data about potential and/or actual users of the product.
o Refinement
o Framework definition
o Modeling
o Research Page # 158
Question#18: Comparing design standards with guidelines, standards are usually _.
o Higher in authority and more limited in application
o Higher in authority and more general in application
o Lower in authority and more general in application
o Lower in authority and more limited in application

Question#19: There are various types of errors. Norman has categorized them into two main types.
o Mistakes, Error
o Self Blaming , Mistakes
o Error , Slips
o Mistakes, Slips Page # 100
Question#20: The transitions on the Interaction Framework;
o Are unimportant
o Simply link the whole system together
o Pass messages around the system
o Represent the translations required from one component to the next Page # 123
Question#21: Which of the following is proportional to the amplitude of the sound where the frequency remains
constant?
o Pitch
o Timber
o Rhythm
Question#22: The eye is a mechanism for receiving light and transforming it into energy.
o Electrical energy Page # 55
o Heat energy
o Potential energy
o Kinetic energy
Vision begins with light. The eye is a mechanism for receiving light and transforming it into electrical energy. Light is
reflected from objects in the world and their image is focused upside down on the back of the eye. The receptors in
the eye transform it into electrical signals, which are passed to brain.
Question#23: WYSIWYG stands for .
o What you say is what you talk
o What you sing is what you think
o What you sow is what you ripe
Question#24: Which of the following is haptic perception?
o Touch Page # 71
o Smell
o Taste
o Hear
The third sense is touch or haptic perception. Although this sense is oftern viewed as less important than sight or
hearing, imagine life without it. Touch provides us with vital information about our environment. It tells us when we
touch something hot or cold, and can therefore act as a warning. It also provides us with feedback when we attempt to
lfit and object.
Question#25: is required when someone is required to make a prediction about a

particular state of affairs.
o Image model
o Mental model Page # 94
o Initial model
o Spiral model
Mental models are usually constructed when we are required to make an inference or a prediction about a particular
state of affairs
Question#26: are individual and isolated regions within display that can be selected by the user to
o Edition
o Cursors
o Windows
Question#27: In understanding the nature of usability: the way or approach in which the user and the idiom interact
is called .
o Strategic Page # 143
o Tactical
o Non- Technical
o Technical
interact.
Question#28: Unable to edit pdf document, is a type of constraints.
o Physical
o Logical Page # 106
o Cultural
o Update
Question#29: The appears in the center of the circle, and so there is the same distance to travel to any
of the selections.
o Main menus
o Icon
o Pointer Page # 132
o Title bar
Question#30: Which of the following is proportional to the amplitude of the sound; the frequency remains
constant?
o Pitch
o Loudness page # 70
o Timber
o None of these
Question#31: The human eye has approximately rods and _ cones per eye
o 120 million , 6 million Page # 56
o 190 million , 3 billion
o 150 billion , 6 million
o None of the given
The human eye has approximately 120 million rods 6 million cones per eye
Question#32: What are the three types of reasoning?
o Deductive, Productive and Inductive
o Abdicative, Inductive and Deductive Page # 89
o Inductive, Abdicative and Reproductive
o Productive, Reproductive and Deductive
Reasoning
Reasoning is the process by which we use the knowledge we have to draw conclusions or infer something new about
the domain of interest. There are a number of different types of reasoning:
• Deductive reasoning
• Inductive reasoning
• Abdicative reasoning
Question#33: Which of the following is not one of the goals of HCI?
o To produce usable systems
o To produce safe systems
o To produce non-functional systems Page # 30
o To improve effectiveness of the systems
The goals of HCI are to produce usable and safe systems, as well as functional systems. These goals can be summarized
as „to develop or improve the safety, utility, effectiveness, efficiency and usability of systems.
Question#34: Which of the following is considered as the most complex species?
o Humans Page # 18
o Computers
o Animals
o Birds
Human beings are the most interesting and fascinating specie on planet. They are the most complex living being on the
earth
Question#35: Totality of characteristics of an entity that bear on its ability to satisfy stated and implied needs are
called _.
o Quality Page # 40 Click here for more detail
o Effectiveness
o Standard
o Quantity
Quality is essential in all we do and particularly in our chosen field of work.

Quality has been defined by the International Standards Organization (ISO) as:
The totality of characteristics of an entity that bear on its ability to satisfy stated or implied needs.
Question#36: Which of the following is not true regarding "cones"?
o A type of receptor in eye
o more sensitive to light Page # 56
o different types of cones are sensitive to different wavelengths of light
o eye has approximately 6 million cones
Cones are the second type of receptor in the eye. They are less sensitive to light than the rods and can therefore tolerate
more light. There are three types of cone, each sensitive to a different wavelength of light. This allows color vision. The
eye has approximately 6 million cones, mainly concentrated on the fovea.
Question#37: Which of the following is a true statement?
o Human-computer interface specialists are user-centered and software engineers are

system centered Page # 21
o Human-computer interface specialists are system-centered and software engineers are user-centered
o Human-computer interface specialists and software engineers, both are system-centered.
o Human-computer interface specialists and software engineers, both are user-centered.
Software Engineering and HCI

There is a basic fundamental difference between the approaches taken by software engineers and human-computer
interaction specialists. Human-computer interface specialists are user-centered and software engineers are system-
centered.
Question#38: Which of the following is not true?
o Utility refers to the functionality of a system
o Usability is concerned with adding complexity to the system page # 30
o Usability is concerned with making systems easy to use
o Poorly designed computer system can be extremely annoying to users
Utility refers to the functionality of a system or, in other words, the things it can do. Improving effectiveness and
efficiency are self-evident and ubiquitous objectives. The promotion of safety in relation to computer systems is of
paramount importance in the design of safety-critical systems. Usability, a key concept in HCI, is concerned with
making systems easy to learn and easy to use. Poorly designed computer system can be extremely annoying to users, as
you can understand from above described incidents.
Question#39: Formal methods are used to represent
o Architecture aspects of software systems only
o Procedural aspects of software systems only
o Both Architecture and procedural aspects of software systems Page # 21
o None of the given
Formal methods have been developed to represent data, architectural, and procedural aspects of a software system
Question#40: Which interface system is based on the question / answer dialogue?
o Command Line Interfaces
o Query interfaces Page # 127 and 128
o Menus
o Natural Language Interfaces

Question#41: Choice of operations and services are offered on the screen through
o Pointers
o Toolbars
o Menus Page # 131
o None of the given
A menu presents a choice of operations or services that can be performed by the system at a given time.
Question#42: What will be the gulf of execution if the user is able to formulate and perform the actions easily;
o Smaller Page # 122
o Greater
o Balanced
o None of the Given
Question#43: Form-filling interfaces are used for
o data entry Page # 128
o data integration
o data manipulation
o data definition
Form-filling interfaces are used primarily for data entry but can be useful in data retrieval applications.
Question#44: Which of the following is flaw in waterfall model?
o requirements change overtime Page # 150
o maintenance can not be possible at the end
o testing should be done before requirements gathering
o All at the given
Flaws of waterfall model: One of the main flaws with this approach is that requirements change over time.
Question# 45: There are two aspects in which we can understand the nature of usability A. Strategic and Tactical.
B. Efficiency and Strategy C. Tactical and Reliability D. Efficiency and Reliability
o Only A Page # 143
o Only C
o A and D
o B and C
we can understand The nature of usability in two aspects

• Strategic
• Tactical
Question#46: Once the user input into system, the input language is translated into the language as operations to be
performed by the system.
o Task
o Core Page # 123
o Both
o None of the above
The only way the user can manipulate the machine is through the input, and so the task must be articulated within the
input language, the input language is translated into the core language as operations to be performed by the system.
Question# 47: User and system has its own unique language the language used by the system is called .
o Core Page # 123
o Task
o Both
o None of the above
The system‟s language is referred as the core language and the user‟s language is referred as the task language
Question#48: Which of the following is used to toggle between two states?
o check boxes
o Radio buttons Page # 133
o Toolbars
o menus
Radio Buttons
Buttons can also be used to toggle between two states
Question# 49: Which of the following is a text entry device?
o Keyboard Page # 110
o mouse
o monitor
o touch pad
Text entry devices: There are many text entry devices as given below:
Keyboard The most common method of entering information into the computer is through a
Keyboard QWERTY keyboard, Alphabetic keyboard, Dvorak Keyboard, Chord keyboards , Phone
pad and T9 entry
Question#50: "Mistakes" and "Slips" are two forms of
o Errors Page # 100
o goals
o evaluation
o objectives
There are various types of errors. Norman has categorized them into two main types, slips and mistakes:
Question# 51: The _ model should match the model.
o User, conceptual
o Conceptual, mental Page # 94 Click here for more Detail
o Mental, central
o Conceptual, central
Question#52: Which of the following is/are aspect(s) of human action?
o execution and evaluation Page # 99
o evaluation and efficiency
o efficiency and execution
o efficiency
Human action has two aspects, execution and evaluation.

Execution: involves doing something.
Evaluation: is the comparison of what happened in the world with what we wanted to happen
Question#53: Building things from user's perspective is called
o Functionality
o Usability page # 31
o Portability
o None of the given
Usability goals: To recap, usability in generally regarded as ensuring that interactive products are easy to learn,
effective to use, and enjoyable from user perspective.
Question#54: Certain factors that help us to interact with graphical based systems
o Indirect manipulation
o Direct manipulation Page # 86
o Both
o None of the given
GUI and direct manipulation interface are good environments for supporting this kind of learning
Question#55: If you are taking lecture and suddenly you hear music or voices from the other room. It is called?
o Focused attention
o Divided attention
o Voluntary attention
o Involuntary attention Page # 70
An everyday example of an involuntary act is being distracted from working when we can hear music or voices in the
next room
Question#56: Which of the following is a long-term individual difference?
o Age
o Sex Click here for more Detail
o Fatigue
o Color
Individual Differences Long term : Sex , Physical abilities , Intellectual abilities

Question#57: refers to how good a system at doing What it is supposed to do?
o Safety
o Usability
o Efficiency
Effectiveness
It is a very general goal and refers to how good a system at doing what it is suppose to do.
Question#58: As a software designer, which aspects guide you to think about the Way in which the user and the
idiom interact?
o Tactical
o Manual
o Technical
o Strategic Page # 143
interact.
Question#59: Adeel renders financial services in “ABC” bank .He specialized in his field. What he is called as from
the following?
o Society of manufacturing engineer (SME)
o Subject matter expert (SME) Page # 168
o Small and medium enterprise (SME)
o Subject master engineering (SME)
Subject matter expert (SME)

Question#60: Scenario content and context are derived from information gathered during the phase and
analyzed during the phase (respectively)
o Modeling, implementation
o Modeling, Research
o Research, implementation
o Research, modeling Page # 100
Scenario content and context are derived from information gathered during the Research phase and analyzed during the
modeling phase.
Question#61: What is a semantic network?
o A model of long-term memory Page # 82
o A record of our memory of events
o The part of the brain which allows us to remember things
o A mechanism for improving memory
Long-term memory structure

There are two types of long-term memory: episodic memory and semantic memory.
Question#62: Which of the following is least likely to be revealed by a paper prototype?
o Your users don't know the term algorithm
o Toolbar buttons are too small to press Click here for more Detail
o The Help menu isn't in the right place
o Radio buttons are too small

Question#63: is a powerful, multipurpose design tool that helps overcome several problems
that currently plague the development of digital products.
o Scenario
o Persona Page # 187
o Prototype
o None
The persona is a powerful, multipurpose design tool that helps overcome several problems that currently plague the
development of digital products.
Question#64: The difference between the intentions and allowable actions is the:
o Gulf of Execution Page # 103
o Gulf of Evaluation
o Both of the above options
o None of these
The difference between the intentions and allowable actions is the gulf of execution.
Question#65: Attention is the process of selecting things to concentrate on, at a point in time, from the range of
.
o Possibilities available Page # 76
o Time Available
o None of these
Question#66: The goals of HCI are:
o Usability and User Experience Page # 30
o Learn ability and Comfort
o Tasks and Goals
o All of the above options

Question#67: WYSIWYG stands for .
o Where you see is where you get
o When you see it when you get
Question#68: is proportional to the amplitude of the sound.
o Pitch
o Timber
o None of the given
Loudness is proportional to the amplitude of the sound; the frequency remains constant
Question#69: Which of the given statements correctly defines effectiveness in terms of one of the usability goals?
Page # 31
o It refers to the way a system supports users in carrying out their tasks.
Effectiveness: It is a very general goal and refers to how good a system at doing what it is suppose to do.
Question#70: Which of the given statements correctly defines efficiency in terms of one of the usability goals?
o It refers to the way a system supports users in carrying out their tasks. Page # 31
Efficiency: It refers to the way a system supports users in carrying out their tasks.
Question#71: User personas that are not primary or secondary are _ personas.
o Served
o Negative
o Customer
o Supplemental Page # 196
Supplemental personas
User personas that are not primary or secondary are supplemental personas
Question#72: Which of the following is the comparison of what happened in the world with what we wanted to
happen?
o Action
o Evaluation Page # 99
o Execution
o Implementation
Action Cycle: Human action has two aspects, execution and evaluation. Execution involves doing something.
Evaluation is the comparison of what happened in the world with what we wanted to happen.
Question#73: Research can tell you about what, how, many and why in rich, multivariate detail.
o Quantitative
o Qualitative Page # 166
o SME
o None of these
Qualitative research can tell you about what, how and why in rich, multivariate detail.
Question#74: Requirements specification involves:
A. Capturing the functional requirements of the system architecture

B. Eliciting information about the Work domain from the customer.
o Only A
o Only B Click here for more Detail
o Both A and B
o Not A and Not B
Question#75: What are the Most common things you do with the product is a type of .
o Goal- oriented question
o System - oriented question Page # 182
o Workflow- oriented question
o Attitude-oriented question
Function
What are the most common things you do with the product?
Question#76: What do you procrastinate on? is type of
o Priorities
o Avoidance Page # 183
o Exceptions
o Preference
Avoidance
What would you prefer not to do?
What do you procrastinate on?
Question#77: Cognitive process involves encoding and recalling knowledge and acting appropriately
o Attention
o Reduction
o Memory Click here for more Detail and also Read PPT slides
o Encoding
Memory : Involves encoding and recalling knowledge and acting appropriately
Question#78: During usage and workflow patterns discovered through analysis of the field research and
interviews are synthesized into domain and user models
o Research
o Modeling Page # 159
o Framework
o Interview
Question#79: Transactional sites that are used for a significant part of an employee‟s job should be considered full
applications.
o Sovereign Page # 30
o Transient
o Temporary
o None of the given
Transactional sites that are used for a significant part of an employee's job should be considered full sovereign
applications.
Question#80: is the process of selecting things to concentrate on, at a point in time, from the range
of possibilities available.
o Perception and recognition
o Attention Page # 76
o Learning
o None of these
Question#81: HCI deals with .
o Design of interactive system only
o Evaluation of interactive system only
o Implementation of interactive system only
o All of the given choices Click Here For More Detail
Question#82: When you engaged in a conversation you are more attentive what the other person is saying. It is
called?
o Focused Attention Page # 78
o Divided Attention
Focused Attention
For example, when engaged in a conversation it is usual to attend to what the other person is saying.
Question#83: Drive a vehicle while holding a conversation with a passenger is the example of _.
o Focused Attention
Divided Attention
As we said, we may be skilled at carrying on the conversation while intermittently observing what the person we want
to talk to is doing. When we attempt to attend to mire than one thing at a time, as in the above example, it is called
divided attention. Another example that is often used to illustrate this intentional phenomenon is being able to drive
while holding a conversation with a passenger.
Question#84: minimizes errors.
o Affordance
o Visibility
Question#85: are dragged down from the title at the top of the screen.
o Pull Down Menus Page # 132
o Main Menus
o Icons
o Buttons
Pull-down menus are dragged down from the title at the top of the screen, by moving the mouse pointer into the title
par area and pressing the button.
Question#86: aspect (s) gives us hints and tips about using and creating user interface idioms, like dialog
o Efficient
o Strategic
o Reliable
Tactical aspects give us hints and tips about using and creating user interface idioms, like dialog boxes and
pushbuttons.
Question#87: The Usability Engineering lifecycle was proposed by .
o Hartson
o Webster
o Barry Boehm
o Deborah Mayhew Page # 153
The Usability Engineering lifecycle was proposed by Deborah Mayhew in 1999.
Question#88: Ali is looking at how interface designers went about their work. He identified two different modes of
activity: one is _ and other is __.

Question#89: Alia is used to describe design problem /solution by that is an imagined or projected
sequence of events, especially any of several detailed plans or possibilities
o Persona
o Scenario Click Here For More Detail
o Flowchart
o Brainstorming
Question#90: are individual and isolated regions within display that can be selected by the user to
o Pointers
o Menus
o Windows
Question#91: Around 63% of software projects exceed their cost estimates. The top four reasons for
This are:
A– Frequent requests for changes from users
B– Overlooked tasks
o Only A
o Only B
o Only D
o ABC&D Page # 27
Around 63% of software projects exceed their cost estimates. The top four reasons for
this are:
– Frequent requests for changes from users
– Overlooked tasks
– Users' lack of understanding of their own requirements
– Insufficient user-analyst communication and understanding
Question#92: of the potential sales from a site are lost because people cannot find the item they are
looking for
o 50% Page # 141
o 40%
o 30%
o 10%
50% of the potential sales from a site are lost because people cannot find the item they are looking for
Question#93: Human eye is very sensitive to
o Air
o Smoke
o Light Page # 55 and 56
o Sand
Question#94: Top of the web page contain the
o Menu
o Title bar Click here For More Detail
o Home icon
o Back button
The title bar is a bar located at the top of a window or a dialog box that displays the name of the window or software
program being used.
Question#95: You can load a VCR tape the right way because of .
o Physical constraints Page # 106
o Logical constraints
o Cultural constraints
o None of these
Physical constraints: Physical constraints refer to the way physical objects restrict the movement of things. For
example, the way a external disk can be placed into a disk drive is physically constrained by its shape and size, so that it
can be inserted in only one way. Likewise, keys on a pad can usually be pressed in only one way.
Question#96: are unintentional while occur through conscious deliberation

(respectively).
o Slips, mistakes Page # 100
o Errors, slips
o Mistakes, errors
o Mistakes, slips
Slips
Slips are unintentional. They happen by accident, such as making typos by pressing the wrong key or selecting wrong
menu item by overshooting. The most frequent errors are slips, especially in well-learned behavior.
Mistakes
Mistakes occur through conscious deliberation. An incorrect action is taken based on an incorrect decision. For
example, trying to throw the icon of the hard disk into the wastebasket, in the desktop metaphor, as a way of removing
all existing files from the disk is a mistake. A menu option to erase the disk is appropriate action.
Question#97: What is the main strength of the Problem Space Framework as a model of human problem solving?
o None of these
Question#98: Over a short period of time, we find it easier to remember the string of numbers "404 894 6743"
because:
o Numbers are easier to remember than arbitrary characters.
o The grouping of the numbers is significant Page # 81
o Ten numbers is not that many to have to remember from working memory.
o None of these
Question#99: Interpretation inquiry, according to Beyer and Holtzblatt, is based on a master apprentice model of
learning.
o True
o False Page # 176
Contextual inquiry: Contextual inquiry, according to Beyer and Holtzblatt, is based on a master-apprentice model of
learning: observing and asking questions of the users as if she is the master craftsman and he interviews the new
apprentice.
Question#100: The persona is not an actual user of the product, but is indirectly affected by it and its use refers to
persona
o Primary
o Secondary
o Served Page # 159
o Negative
Served: the persona is not an actual user of the product, but is indirectly affected by it and its use
Question# 101: Which of the following is not a secondary color?
o Green
o Orange
o Purple
o Blue Page # 63
Secondary Colors: These are the colors formed by mixing the primary colors. Green, orange and purple
Question#102: Which of the following requires less cognitive effort than others?
o Listening Page # 87
o Speaking
o Hearing
o None of the given
Listening require less cognitive effort than reading or speaking.
Question#103: We are deficient in our development , not in our development

(respectively).
o Process, Tools Page # 23
o Tools, Process
o Tools, Methodology
o None of these
We are deficient in our development process, not in our development tools.
Question#104: The command line interface is used because:
o It is easy to understand
o It is demanded by DOS
o It is offered by UNIX systems
o It is powerful and flexible Page # 127
Command line interface are powerful in that they offer direct access to system functionality, and can be combined to
apply a number of tools to the same data. They are also flexible: the command often has a number of options or
parameters that will vary its behavior in some way, and it can be applied to many objects at once, making it useful for
repetitive tasks.
Question#105: Which of the following is concerned primarily with understanding human behavior and the mental
processes that underlie it?
o Psychology Page # 43
o Sociology
o Statistics
o Computer Science
Psychology is concerned primarily with understanding human behavior and the mental processes that underlie it.
Question#106: plays a role to bridge up the gape between the interfaces of machines and
o Human
o Computer
o Human Computer Interaction Page # 14
o None of these
HCI plays a role to bridge up the gape between the interfaces of machines and human understanding that we have
seen in the previous examples.
Question#107: The persona‟s needs are sufficiently unique to require a distinct interface form and behavior is
type of Persona.
o Secondary
o Supplement
o Negative
Primary: the persona’s needs are sufficiently unique to require a distinct interface form and behavior
Question#108: A is usually a collection of icons those are reminiscent of the purpose of the
various modes.
o Button
o Pointer
o Palette Page # 133
o Title bar
A palette is usually a collection of icons that are reminiscent of the purpose of the various modes.
Question#109: During phase, usage and workflow patterns discovered through .
o Modeling, analysis Page # 159
o Analysis, modeling
o Testing, modeling
o Testing, Analysis
Question#110: The Star lifecycle was proposed by .
o Deborah Mayhew
o Webster
o Barry Boehm
o Hartson Page # 152
In 1989, the Star lifecycle model was proposed by Hartson and Hix.
Question#111: Waterfall model is basically a model in which each step must be completed before the
next step can be started.
o Incremental
o Linear Page # 149
o Iterative
o Analytical
The waterfall lifecycle was the first model generally known in software engineering and forms the basis of many
lifecycle in use today. This is basically a linear model in which each step must be completed before the next step can
be started.
Question#112: What do you enjoy most about your job (or lifestyle) is an example of .
o Avoidance
o Motivation Page # 183
o Exceptions
o Attitude-oriented questions
Motivation
What do you enjoy most about your job (or lifestyle)?
What do you always tackle first?
Question#113: represents the Early-phase of ethnographic interviews.
o Clarify user roles and behaviors
o Confirm patterns of use
o Clarifying questions
o Focused on domain knowledge Page # 181
Early-phase
• Exploratory
• Focused on domain knowledge
• Open-ended questions
114: There can only be one persona per interface for a product.
o Secondary
o Supplemental
o Customer
Primary personas represent the primary target for the design of an interface. There can be only one primary persona per
interface for a product.
Question#115: What are the most common things you do with the product is a type of .
o Goal-oriented question.
o System-oriented question. Page # 182
o Workflow-oriented question.
o Attitude-oriented question.
Function: What are the most common things you do with the product?
Question#116: represent the user‟s expectations of the tangible outcomes of using a specific product.
o Non-user goals
o End goals Page # 192
o Experience goals
o Life goals
End goals represent the user‟s expectations of the tangible outcomes of using specific product.
Question#117: personas address the needs of customers, not end users.
o Served
o Negative
o Customer Page # 197
o Supplemental
Customer personas address the needs of customers, not end users. Typically, customer personas are treated like
secondary personas.
Question#118: Persona is not context specific, so it can be reused easily.
o True
o False Page # 189
Personas and reuse

– Personas context-specific
• Cannot be reused across products
Slide No. 22 Page # 21/61
Question#119: The size and shape of a compact disk, is a type of constraint.
o Physical Page # 106
o Logical
o Cultural
o None of these
Physical constraints refer to the way physical objects restrict the movement of things. For example, the way a external
disk can be placed into a disk drive is physically constrained by its shape and size, so that it can be inserted in only one
way. Likewise, keys on a pad can usually be pressed in only one way.
Question#120: Which of the following device can not be useful for a visually impaired person?
o a typical keyboard
o a typical monitor
o a typical speaker
o a typical processor
Monitors are useless to the visually impaired or blind
person. Question#121: The gulf of execution refers to _.
o The user‟s difficulty in understanding the feedback from the system
o The system‟s difficulty in presenting information in the output language
o The system‟s difficulty in converting an input expression into the correct system state transition
o The user’s difficulty in formulating and articulating an intention to the system
Question#122: Which of the following is not one of the primary colors?
o Red
o Yellow
o Blue
o Green Page # 62
Primary Colors
In traditional color theory, these are the 3 pigment colors that cannot be mixed or formed by any combination of other
colors. All other colors are derived from these 3 hues
PRIMARY COLORS
Red, yellow and blue
Question#123: Learnability, flexibility and robustness are three main usability principles that can be considered as
general headings for standards and guidelines generation. Which of the following are also high level usability categories
that can guide standards and guidelines generation?
(i) Effectiveness
(ii) Efficiency
(iii) Fault tolerance
(iv)Satisfaction
o (i) & (ii) Page # 31
o (i), (ii) & (iv)
o (ii) & (iii)
o (ii) & (iv)
usability is broken down into the following goals:

• Effective to use (effectiveness)
• Efficient to use (efficiency)
• Safe to use(safety)
• Have good utility (utility)
• Easy to learn (learnability)
• Easy to remember how to use (memorability)
Question#124: Human beings interact with outside world, using their
o input channels
o output channels
o sense of sight
A person‟s interaction with the outside world occurs through information being received and sent: input and output.
Sight may be used primarily in receiving information from the computer, but it can also be used to provide information
to the computer, for example by fixating on a particular screen point when using an eye gaze system.
Question#125: Visually impaired persons can interact with outside world using their
o Sense of sight
o Sense of hearing
o Both sense of touch and sense of hearing ( Blind Person can interact with sense of touch
and hearing)
o Sense of touch
Question#126: refers to the relationship between controls and their effects in the world.
o Visibility
o Affordance
o Mapping Page # 107
o None of the given
Mapping
This refers to the relationship between controls and their effects in the world
Question#127: is a very general goal of Usability and refers to how good a system at doing what it is
suppose to do.
o Efficiency
o Utility
o None of the given
Question#128: is what goes on in out heads when we carry out our everyday activities?
o Cognition Page # 47
o Learnability
o Memorability
o None of the given

Question#129: is the process by which we use the knowledge we have to draw conclusions or infer
something new about the domain of interest.
o Decision Making
o Reasoning Page # 89
o Problem Solving
o None of the given
Question#130: research helps us understand the domain, context and constraints of a product in
different, more useful ways than _ research do.
o Qualitative, Quantitative Page # 167
o Quantitative, Qualitative
o Qualitative, Deductive
o None of them
Question#131: In an organization individuals may keep their own records, or there may be local gurus. This
o Paper work and computer work
o Spatial and temporal organizations
o Organizational memory Page # 176
o None of these
Organizational memory
Formal documents are not the only way in which things are remembered within an organization. Individuals may keep
their own records, or there maybe local gurus.
Question#132: Using icons on the desktop to represent operations is a type of constraint.
o Physical
o Logical
o None of these
Question#133: is a term used to refer to an attribute of an object that allows people to know how to
use it.
o Visibility
o Constraint
o None of these
Question#134: minimizes errors.
o Affordance
o Visibility
o None of these
Question#135: Models are used in design to:
o Generate the design
o Evaluate the design
o Generate and evaluate the design Click here for more Detail
o None of the given

Question#136: Which are the most significant senses for the average person when it comes to interacting with a
computer?
o Sight and hearing
o Hearing, touch and smell
o Hearing and touch
o Sight, hearing and touch Click here for more Detail
The major senses in human interaction are vision, hearing and touch.
Question#137: refers to the way a system supports users in carrying out their tasks.
o Efficiency Page # 31
o Effectiveness
o Utility
o None of the given
Efficiency
It refers to the way a system supports users in carrying out their tasks.
Question#138: are GUIs that consists of electronic counterparts to physical objects in the real world to
o User Interaction Models
o Conceptual Models
o Interface Metaphors Page # 51
o None of the given
Interface metaphors are (these are GUIs that consists of electronic counterparts to physical objects in the real world) to
Question#139: language tends to be grammatical while language is often Ungrammatical.
o Written, spoken Page # 87
o Spoken, written
o Verbal, non-verbal
o None of the given
Written language tends to be grammatical while spoken language is often ungrammatical.
Question#140: Aspect gives us hints and tips about using and creating user interface idioms.
o Strategic
o Operational
o None of the given choices
interact. Tactical aspects give us hints and tips about using and creating user interface idioms, like dialog boxes and
pushbuttons.
Question#141: Faisal is looking at how interface designers went about their work. He identified two different
modes of activity: one is and other is _ .

Question#142: are dragged down from the title at the top of the screen.
o Pull Down Menus Page # 132
o Main Menus
o Icons
o Buttons
Pull-down menus are dragged down from the title at the top of the screen, by moving the mouse pointer into the title par
area and pressing the button.
Question#143: When you engaged in a conversation you are more attentive what the other person is saying. It is
called?
o Focused Attention Page # 78
o Divided Attention
Focused Attention: For example, when engaged in a conversation it is usual to attend to what the other person is
saying.
Question#144: Drive a vehicle while holding a conversation with a passenger is the example of
.
o Focused Attention
Divided Attention
As we said, we may be skilled at carrying on the conversation while intermittently observing what the person we want
to talk to is doing. When we attempt to attend to mire than one thing at a time, as in the above example, it is called
divided attention. Another example that is often used to illustrate this intentional phenomenon is being able to drive
while holding a conversation with a passenger.
Question#145: GOMS stands for:
o Goals operation methods and selection rules Page # 50
o Goals objects models and selection rules
o Goals operations methods and state rules
o Goals operations models and state rules
Question#146: Which of the following is/are the main component(s) of color?
o Hue
o Intensity
o Saturation
Hue: Hue is determined by the spectral wavelength of the light. Blues have short wavelength, greens medium and reds
long. Approximately 150 different hues can be discriminated by the average person.
Intensity: Intensity is the brightness of the color.
Saturation: Saturation is the amount of whiteness in the colors.
Question#147: is a Usability Goal and refers to how easy a system is to remember how to use, once
learned.
o Learnability
o Memorability Page # 32
o Utility
o None of the given
Memorability
It refers to how easy a system is to remember how to use, once learned. This is especially important for interactive
systems that are used infrequently.
Question#148: A mouse button invites pushing by the way it is physically constrained in its plastic shell, is an
example of Design Principle.
o Visibility
o Mapping
o None of the given
Affordance is a term used to refer to an attribute of an object that allows people to know how to use it. For example, a
mouse button invites pushing by the way it is physically constrained in its plastic shell.
Question#149: Ali is working on a document called cv in MS word now wishes to make a copy of it on disk so he
can make some changes to the original. Which of the following process will help?
o Redo
o Archiving Page # 321
o Undo
o Milestoning
Question#150: When you try to log to yahoo. You wrongly enter password in capital letter, due to which error
message arise invalid username and password. Which of the following error message dialog will appear?
o Alerts Page # 387
o Confirmation
o Feedback
o Delete.
Question#151: With the help of Model, one can quantify (on the basis of Quantitative Measurements) the
human performance in using computer based system
o GOMS Page # 50
o Human Processor model
o Quantum model
o Quality Model
Question#152: Ethnography is a method that comes originally from anthropology and literally means
o Writing the culture Page # 173
o Social issues
o Ethical issues
o Ethics
Ethnography is a method that comes originally from anthropology and literally means “writing the culture”.
Question#153: Physical objects are said to have affordance.
o Real Page # 105
o Perceived
o Logical
o Intuitive
Physical objects are said to have real affordances, like grasping, that are perceptually obvious and do not have to be
learned.
Note: Give me a feedback and your Suggestion also If you find any mistake in mcqz plz inform
me Viva Contact us Page on our Site. And tell me your answer with references.
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Question No: 1 (Marks: 1) - Please choose one

 Slips, mistakes (page 100)

Question No: 2 (Marks: 1) - Please choose one

Question No: 3 (Marks: 1) - Please choose one

 Perception and recognition

Question No: 5 (Marks: 1) - Please choose one

Question No: 6 (Marks: 1) - Please choose one

Question No: 7 (Marks: 1) - Please choose one

 Gulf of Execution (page 103)

Question No: 8 (Marks: 1) - Please choose one

 Possibilities available (page 76)

Question No: 9 (Marks: 1) - Please choose one

 Usability and User Experience (page 30)

 Where you see is where you get

Question No: 11 (Marks: 1) - Please choose one

Question No: 12 (Marks: 1) - Please choose one

Question No: 13 (Marks: 1) - Please choose one

 Buttons (page 133)

Question No: 14 (Marks: 1) - Please choose one

Question No: 15 (Marks: 1) - Please choose one

 Physical (page 106)

Question No: 17 (Marks: 1) - Please choose one

Question No: 18 (Marks: 1) - Please choose one

Question No: 19 (Marks: 1) - Please choose one

Question No: 20 (Marks: 1) - Please choose one

Question No: 21 (Marks: 1) - Please choose one

 Listening (page 87)

 Process, Tools (page 23)

Question No: 23 (Marks: 1) - Please choose one

 A type of receptor in eye more sensitive to light (page 56)

Question No: 24 (Marks: 1) - Please choose one

 Computers are enabling new discoveries

Question No: 25 (Marks: 1) - Please choose one

The user’s difficulty in understanding the feedback from the system

Question No: 26 (Marks: 1) - Please choose one

Select correct option:

(i) & (ii) (page 31)

 Utility refers to the functionality of a system

Question No: 28 (Marks: 1) - Please choose one

Question No: 29 (Marks: 1) - Please choose one

Question No: 30 (Marks: 1) - Please choose one

Question No: 31 (Marks: 1) - Please choose one

 Psychology (page 43)

Question No: 32 (Marks: 1) - Please choose one

 Design of interactive system only

Question No: 33 (Marks: 1) - Please choose one

 Process, Tools (page 23)

Question No: 34 (Marks: 1) - Please choose one

Question No: 35 (Marks: 1) - Please choose one

Question No: 36 (Marks: 1) - Please choose one

Question No: 37 (Marks: 1) - Please choose one

 Human computer Interaction (page 14)

 Effectiveness (page 31)

Question No: 39 (Marks: 1) - Please choose one

 Cognition (page 47)

Question No: 40 (Marks: 1) - Please choose one

Question No: 41 (Marks: 1) - Please choose one

 Qualitative, Quantitative (page 167)

Question No: 42 (Marks: 1) - Please choose one

 Paper work and computer work