ADMINISTRATION GUIDE | PUBLIC

2020-03-23

Administrator Guide: SAP Access Control 12.0

SP08
© 2020 SAP SE or an SAP affiliate company. All rights reserved.

THE BEST RUN

Content

1 Document History. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

2 Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2.1 About This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2.2 Additional Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2.3 Important SAP Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.4 SAP Fiori Apps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

3 Product Technical Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

3.1 Software Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3.2 Component Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
3.3 Overall Implementation Sequence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

4 Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
4.1 Planning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Product Availability Matrix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Support Pack Numbering and Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
4.2 Preparing to Install SAP Access Control 12.0. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
4.3 SAP NetWeaver Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
4.4 Java Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
4.5 Downloading and Installing Product Versions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Downloading SAP Access Control 12.0. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Installing the SAP HANA Plug-In. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

5 Post-Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
5.1 Activating the Applications in Clients. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
5.2 Checking SAP ICF Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
5.3 Configuring the SAP NetWeaver Gateway. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
5.4 Maintaining System Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
5.5 Maintaining Plug-in Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
5.6 Activating Crystal Reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
5.7 Activating BC Sets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
SAP Access Control BC Sets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
5.8 Run Role Name Conversion Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
5.9 SAP Enterprise Portal Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Creating a System Connection with the SAP Enterprise Portal. . . . . . . . . . . . . . . . . . . . . . . . . . 27
Portal Configuration for SAP Access Control Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Portal Configuration for SAP Solutions for GRC- Licensed Users. . . . . . . . . . . . . . . . . . . . . . . . .28

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 Creating the Initial User in the ABAP System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Creating the Initial User in the SAP Enterprise Portal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
5.10 Setting Up SAP Fiori Launchpad Content for Front-end System. . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Business Catalogs and Roles for the Fiori Launchpad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
5.11 Implement SAP Note: 2641804. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

6 Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
6.1 Monitoring of the Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Monitor Templates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Alert Monitoring with CCMS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Detailed Monitoring and Tools for Problem and Performance Analysis. . . . . . . . . . . . . . . . . . . . . 37
Important Application Objects. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
6.2 Managing the Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Starting and Stopping. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Backup and Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
System Copy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Periodic Tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
User Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
6.3 Data Archiving and Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
6.4 High Availability and Load Balancing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
6.5 Software Change Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Transport and Change Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Development Requests and Development Release Management. . . . . . . . . . . . . . . . . . . . . . . . 45
Support Packages and Patch Implementation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
6.6 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Configuring Remote Connection to SAP Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Support Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
6.7 Categories of System Components for Backup and Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

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Content PUBLIC 3
1 Document History

Version Date Description

1.0.0 2018-03-28 Initial release

1.1.0 2018-07-31 Updated component diagram

Added SAP Note for: Additional IMG

documentation

Added SAP Note for: Support pack

compatibility matrix

Added additional information about

Fiori apps and configuration

1.2.0 2018-08-15 Added information for optional HANA

plug-in

Updated procedure to setup Fiori busi­

ness catalogs

1.2.1 2018-08-28 Corrected typo for front-end compo­

nent: UIGRC001 to UIGRAC01 100

1.2.2 2018-08-31 Added SP01 Master SAP Note: 2622112

1.2.3 2018-10-12 Added SP02 Master SAP Note

Added SP information for GRC 10.1

Plug-ins

Updated component diagram

1.2.4 2019-01-11
Updated Important SAP Notes: Added
SP03 Release Information Note

Updated Software Components and

SAP NetWeaver Components: mini­
mum SP levels for NW and SAP UI

Updated SAP Fiori Apps: updated ref­

erence to SAP Fiori for SAP AC 1.0

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 Version Date Description

1.2.5 2020-03-12 Updated Software Components: Mini­

mum SP levels for NW

Updated Overall Implementation Se­

quence: Updated information on SAP
GRC Plug-in (optional)

Administrator Guide: SAP Access Control 12.0 SP08

Document History PUBLIC 5
2 Getting Started

SAP Access Control is an enterprise software application that enables organizations to control access and
prevent fraud across the enterprise, while minimizing the time and cost of compliance. The application
streamlines compliance processes, including access risk analysis and remediation, business role management,
access request management, emergency access maintenance, and periodic compliance certifications. It
delivers immediate visibility of the current risk situation with real-time data.

2.1 About This Document

The Administrator Guide for SAP Access Control 12.0 contains information on the technical system landscape,
procedures and requirements for installation, and procedures and tools for the maintenance and operation of
solution post-installation.

 Note

The access control solution is part of the SAP Governance, Risks, and Compliance suite of solutions. Some
components are shared between the solutions. Therefore, this guide may contain information about shared
components where relevant. In addition, for convenience, we may use the abbreviated convention GRC
within this guide.

Integration Scenarios

The access control solution also has integration scenarios with other solutions, such as SAP Cloud Identity
Access Governance, access analysis service, SAP SuccessFactor Employee Central, and others.

These integrations are done after the access control solution is installed, and in addition to the implementation
procedures in this guide.

For details and information about implementing the integration scenarios, see the respective integration guides
at https://help.sap.com/viewer/p/SAP_ACCESS_CONTROL.

2.2 Additional Resources

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 Content Location

SAP Help Portal http://help.sap.com

Sizing, calculation of hardware requirements such as CPU, https://www.sap.com/about/benchmark/sizing.quick-si­

disk, and memory resources with the Quick Sizer tool zer.html#quick-sizer

Released platforms and technology related topics such as https:sap.com/products

maintenance strategies and language support
To access the Platform Availability Matrix go to

https://support.sap.com/en/release-upgrade-mainte­
nance.html

Security Guides
The security guides describe the settings for a medium se­
curity level and offer suggestions for raising security levels.
For the Access Control 12.0 Security Guide, go to https://
help.sap.com/viewer/p/SAP_ACCESS_CONTROL.
For the SAP NetWeaver Security Guide, go to https://
help.sap.com/viewer/p/SAP_NETWEAVER_750.

Open the relevant guide under the Security section.

Performance http://help.sap.com

Information about Support Package Stacks, latest software https://support.sap.com/swdc

versions, and patch level requirements

SAP NetWeaver https://help.sap.com/viewer/p/SAP_NETWEAVER

2.3 Important SAP Notes

You must read the following SAP Notes before you start the installation. These SAP Notes contain the most
recent information on the installation as well as corrections to the installation documentation. Make sure that
you have the latest version of each SAP Note, which you can find on SAP Support Portal at https://
support.sap.com/ .

SAP Note Number Title

2620641 SAP Access Control 12 Release Information Note

2731873 SAP Access Control 12 SP03 Release Information Note

2647067 Release Information Note for SAP Fiori for SAP AC 1.0

2602131 Release strategy and Maintenance Information for the ABAP

add-on GRCFND_A V1200

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SAP Note Number Title

2612335 Release strategy and Maintenance Information for the ABAP

add-on GRCFND_A V8100

2602564 Release strategy and Maintenance Information for the ABAP

add-on GRCPINW V1200_750

2602825 Release strategy and Maintenance Information for the ABAP

add-on GRCPIERP V1200_S4

2641804 ESH: Accesses to search-related metadata take a long time:

Symptoms may include long response time or even timing

out when opening NWBC, Enterprise Portal, or Fiori Launch­
pad.

2672441 AC12 IMG Additional Documentation

Documentation nodes accompany each IMG activity to ex­

plain the functionality. In rare instances where the documen­
tation node is missing or insufficient, you can find the docu­
mentation in this SAP note.

986996 Explanation of delivered risk analysis and remediation rules.

2.4 SAP Fiori Apps

For more information about available SAP Fiori apps for SAP Access Control 12.0 , see SAP Fiori for SAP AC 1.0
on the SAP Access Control product page: http://help.sap.com/grc-ac .

For information about installation of the SAP Fiori Launchpad, and the business catalogs and roles for access
control, see chapter Setting Up SAP Fiori Launchpad Content for Front-end System [page 30].

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3 Product Technical Overview

3.1 Software Components

The following table illustrates the software component matrix for the application:

Required or Op­ Component/Version Description

tional

Required SAP NetWeaver 7.52 SP0x (For specific SP levels, Foundation application layer on GRC system
see Prerequisites chapter.)

Required SAP UI Component 7.52 SP0x (For specific SP lev­ Foundation UI layer on GRC system
els, see Prerequisites chapter.)

Required SAP Access Control 12.0 SP0x (For specific SP lev­ Access control application on GRC system
els, see Prerequisites chapter.)

Optional UIGRAC01 100 SP02 SAP Fiori for SAP AC 1.0 SP02 (version 4.0
2019-01)

Bundle of SAP Fiori apps for SAP Access Control

12.0 SP03

Optional SAP Enterprise Portal 7.x Versions 7.02 -7.31 use the 7.02 Plug-In

Version 7.31 and above use the 7.31 Plug-In

The following table lists the plug-in components for target systems.

 Note

For the most updated information on plug-ins and support pack levels, see SAP note: 1352498 - Support
Pack Numbering GRC Access Control.

Required or Op­ Component Version Description

tional

Optional GRCPINW V1200_750 SAP GRC PLUGIN NW 7.50 Access control integration
with ERP non-HR functions
for NW 7.40 and higher

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Required or Op­ Component Version Description
tional

Optional GRCPIERP V1200_S4 SAP GRC PLUGIN S4HANA 1610+ Access control integration
with S4HANA/ERP HR
functions

Optional GRCPIERP V1100_700 SAP GRC 10.1 SP20 Plug-in ERP 7.00 Access control integration
with ERP HR functions

Optional GRCPINW V1100_710 SAP GRC 10.1 SP21 Plug-in NW 7.10 Access control integration
with ERP non-HR functions
for NW 7.10

Optional GRC 10.1 Java Components SAP GRC AC Portal Plug-in Portal integration for back-
end systems.

 Note
There is no Portal
plug-in for AC12,
therefore use the GRC
10.1 plug-in.

Optional HCO_GRC_PI SAP GRC 10.1 Plug-in for HANA SAP GRC 10.1 Plug-in for
HANA

 Note

3.2 Component Diagram

The following figure illustrates the technical landscape for the SAP Access Control solution.

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  Recommendation

As a best practice, we recommend implementing the access control solution in three phases, with separate
systems for each:

● Development
● Testing
● Production

 Caution

We strongly recommend that you use a minimal system landscape for test and demonstration purposes
only. For performance, high availability, and security reasons, do not use a minimal system landscape as
your production landscape.

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Product Technical Overview PUBLIC 11
3.3 Overall Implementation Sequence

Use

This section describes the sequential implementation steps required to install the application. It includes
references to the relevant installation documentation and SAP Notes.

The following table lists all the software components that you need for the installation. To implement a specific
access control scenario, you may need only a subset of the software components.

The access control solution supports all the operating and database software systems that are supported by
SAP NetWeaver.

 Note

For more information, see the product availability matrix posted https://support.sap.com/en/release-
upgrade-maintenance.html .

Procedure

To install the application, use the steps described below.

Step Required/ Action Reference

Optional

1 Required Install NetWeaver 7.52 SP0x on the GRC sys­ https://help.sap.com/viewer/p/

tem. (For specific SP level requirements, see SAP_NETWEAVER
Prerequisites.

2 Required Install SAP UI component 7.52 SP0x. (For https://help.sap.com/viewer/p/

specific SP level requirements, see Prereq­ SAP_NETWEAVER
uisites.

3 Required Install GRCFND_A V1200: Add-on Installa­ For more information, see SAP Note:
tion on the GRC system https://launchpad.support.sap.com/#/
notes/

4 Required Install SAP Access Control 12.0 NetWeaver For more information, see SAP Note:
Plug-In (GRCPINW V1200_750 SP21) on the 2602564
Plug-in system

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 Step Required/ Action Reference
Optional

5 Optional
Install SAP Access Control ERP Plug-In on For more information, see SAP Note
the Plug-In system (GRCPIERP V1100_700 1855405
SP20)
If SAP HR is installed, you must install
GRCPIERP.

6 Optional Install SAP GRC PLUGIN for EHP7, 8, and For more information, see SAP Note:
S4HANA (GRCPIERP V1200_S4) 2602825

7 Optional Install SAP Enterprise Portal 7.x https://help.sap.com/viewer/p/

SAP_NETWEAVER

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4 Installation

4.1 Planning

Use

Perform the following planning steps before you start the installation.

Procedure

1. Download and check the relevant SAP Notes listed in this document.
2. Before you begin your installation, make sure that SAP NetWeaver 7.52 SP03 (ABAP) and SAP UI
component 7.52 SP005 is properly installed and configured as described later in this guide. This step is
mandatory.

 Note

SAP Access Control 12.0 SP03 runs on SAP NetWeaver 7.52 SP03 HANA or non-HANA databases.

3. SAP Access Control 12.0 requires that you install plug-ins for your ERP system as directed in this guide.

 Note

If you want to manage access for HANA, you must install the HANA plug-in. For more information, see
the section of this guide called Installing the SAP HANA Plug-In.

4. Take all applicable security measures. For more information, see the SAP Access Control 12.0 Security
Guide at http://help.sap.com/grc-ac.
5. (Optional) If you want to use the SAP Enterprise Portal install the following plug-ins.

 Note

This step is not required if you use the SAP Business Client (NWBC).

○ GRC 10.1 Java Components (SAP GRC AC Portal Plug-In)

○ GRC_POR_1000 (this replaces NWBC)
6. (Optional) If you plan to use Simplified Access Control, ensure that your browser is HTML5 and CSS3
compliant. Examples of such browsers include Internet Explorer 9 and above, Chrome, and Firefox.

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 7. (Optional) If you want to use the SAP Fiori Launch pad, review and follow the instructions at https://
help.sap.com/viewer/p/SAP_FIORI_LAUNCHPAD.
8. (Optional) If you want to use Adobe Document Services, install SAP NetWeaver Java.

 Note

To enable printing from SAP software, download the Adobe Document Services license. For more
information, see the SAP Library at http://help.sap.com and search on Licensing Adobe Document
Services. Also see SAP Note 736902 , Adobe Credentials.

4.1.1 Product Availability Matrix

https://apps.support.sap.com/sap/support/pam

SAP regularly publishes the following information about SAP software releases through the Product Availability
Matrix (PAM):

● Release type (for example, standard release, early adoption release, or focused business solution release)
● Planned availability
● Maintenance durations
● Upgrade paths
● Platform availability, including database platforms and operating systems

For more information, see Product Availability Matrix for SAP Access Control 12.0 .

4.1.2 Support Pack Numbering and Compatibility

The support pack numbering of SAP Access Control support packs is dependent on the platform (Java or
ABAP) as well as the Basis version of the back-end ( 700+). The differences in numbering between these
components makes it difficult to ascertain which support packs to apply.

It is very important that the support pack level of the Foundation system and back-end ABAP Real-Time Agent
(RTA) are in sync. Use the information in the following SAP Note to ensure your system is appropriately
patched and in synch: 1352498 Support Pack Numbering - SAP Access Control.

4.2 Preparing to Install SAP Access Control 12.0

Install the access control solution on a standalone system as opposed to installing them along with an SAP
Business Suite or with any SAP Business Suite components such as ERP, SCM, CRM, OR SRM.

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4.3 SAP NetWeaver Components

Depending on your landscape configuration, the following SAP NetWeaver components are available to install:

Component Details

Support Package Manager (SPAM) 7.40 or higher N/A

SAP Basis 7.52 SP03

SAP ABA Cross Application Component 7.52 SP00

SAP_GWFND SAP - Gateway Foundation 7.52 SP00

SAP User Interface Component 7.52 SP005

SAP BW – SAP Business Warehouse 7.52 SP00

DMIS 2010_1_700 2011_1_731 SP10 (or latest)

(Optional) SAP NetWeaver Application Server Java for SAP NetWeaver Java is required to use Adobe Document
Adobe Document Services Services. It must be available in the system landscape, but
does not need to be installed on the same system as the ac­
cess control solution.

You must create and activate the following JCo destinations:

● WD_ALV_METADATA_DEST
● WD_ALV_MODELDATA_DEST

It is essential to create Adobe Credentials; see SAP Note

736902 .

If problems occur in forms processing, see SAP Note:

944221 for troubleshooting.

4.4 Java Components

The Java components, SAP GRC Portal, and SAP GRC Portal Plug-Ins are supported on all SAP NetWeaver
releases from 7.02 and higher. See the software compatibility matrix to determine the versions of SAP
NetWeaver, SAP GRC Portal Content, and SAP GRC Portal Plug-Ins that work together.

 Note

The 10.0 version of the Java components is used with the SAP GRC 10.1 system and is also applicable for
SAP Access Control 12.0.

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4.5 Downloading and Installing Product Versions

You use different tools to download and install product versions.

We recommend that you use Software Provisioning Manager (in case of a new installation) or Software Update
Manager (in case of a system update) in combination with the Maintenance Planner to download, install, and
update product versions. This facilitates SAP NetWeaver-based application installations, system upgrades and
updates (including support package stack updates), while offering a harmonized UI.

Software Provisioning Manager and Software Update Manager are shipped as part of the software logistics
toolset (SL Toolset) 1.0 – independently of the applications. You can download these tools from the download
center on SAP Support Portal at http://support.sap.com/swdc .

Maintenance Planner is the central point of access for all maintenance activities. It supports the installation of
updates and upgrades and completely manages the maintenance activities for your whole solution.
Maintenance Planner calculates the required software components, enables the download of archives, and
creates a stack configuration file. You can find more information on SAP Help Portal at http://help.sap.com/
viewer/p/MAINTENANCE_PLANNER.

4.5.1 Downloading SAP Access Control 12.0

1. Go to the SAP Software Distribution Center on at https://support.sap.com/swdc .

2. Download the access control solution.
Software Downloads Installations and Upgrades A - Z Index G SAP GRC Access Control SAP
Access Control 12.0

4.5.2 Installing the SAP HANA Plug-In

Use

Install the following Plug-In if you are using the SAP HANA database:

Technical name HC0_GRC_PI

Software Component Version SAP GRC 10.1 Plug-in SAP HANA or higher

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Procedure

You download this plug-in as follows:

1. Go to https://support.sap.com/swdc .
2. Choose Software Downloads Installations and Upgrades A - Z Index G SAP GRC Access Control
SAP Access Control SAP Access Control 10.1 Installation
3. Select the HC0_GRC_PI download object.

More Information

For more information, see SAP Note 1597627 SAP HANA Connection.

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5 Post-Installation

After downloading and installing the files described in the previous sections, configure the product by following
the post-installation sections in the order that they are presented.

5.1 Activating the Applications in Clients

Use

After the installation is complete and the access control solution is in place, you must activate them in each
client.

Procedure

Complete the following steps to activate the applications:

1. Open the SAP Reference IMG iby going to Tools Customizing IMG Execute Project (transaction
SPRO) .
2. Display the SAP Reference IMG.
3. Choose Governance, Risk, and Compliance General Settings Activate Applications in Client .
4. Execute Activate Applications in Client.
5. Activate an application component:by following the steps below:
1. Choose the New Entries pushbutton.
2. Select an application component from the dropdown list.
3. In the Active column, select the check box for each application that you want to use.
The application component activation is now complete.

1. Choose the New Entries pushbutton.

2. Select an application component from the dropdown list.
3. In the Active column, select the check box for each application that you want to use.

The application component activation is now complete.

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5.2 Checking SAP ICF Services

Use

Specific Internet Communication Framework (ICF) SAP Services, and SAP GRC services need to be activated.
They are inactive by default after an installation or an upgrade. Check that all the relevant services are active.

For more information about activating these services, see SAP Note 1088717 , Active services for Web Dynpro
ABAP in transaction SICF.

Procedure

1. Activate each of the following ICF service nodes:

○ /sap/public/bc
○ /sap/public/bc/icons
○ /sap/public/bc/icons_rtl
○ /sap/public/bc/its
○ /sap/public/bc/pictograms
○ /sap/public/bc/ur
○ /sap/public/bc/webdynpro
○ /sap/public/bc/webdynpro/mimes
○ /sap/public/bc/webdynpro/adobeChallenge
○ /sap/public/bc/webdynpro/ssr
○ /sap/public/bc/webicons
○ /sap/public/myssocntl

 Note

You can also activate all ICF services within:

○ /sap/public
○ /sap/bc
○ /sap/grc

2. Activate all GRAC services.

3. Activate all services under /sap/bc/webdynpro/sap.

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5.3 Configuring the SAP NetWeaver Gateway

Use

In order to use some of the new functionality in the access control solution, such as the Remediation View in
SAP Access Risk Analysis, an SAP NetWeaver Gateway connection must be established. Follow these steps to
maintain or verify the connector.

Procedure

1. Logon to an SAP NetWeaver system and access the SAP Reference IMG as follows: from the SAP Easy
Access menu, choose Tools Customizing IMG Execute Project (transaction SPRO) .
2. Choose SAP Reference IMG SAP NetWeaver Gateway OData Channel Configuration
Connection Settings SAP NetWeaver Gateway to SAP System .
3. Choose Manage RFC Destinations and create an RFC (communication) destination that points to the
system itself.

 Caution

Be sure to specify the proper RFC Type, client, and user information using the naming convention:

<System SID>CLNT<Client Number>; for example, GD1CLNT200.

4. If you are using Single-Signon, choose Define Trust for SAP Business Systems. Complete the fields with the
information you provided in the Step 3.

 Note

This step only applies if you are using Single-Signon.

5. Choose Manage SAP System Aliases to create the system alias for the RFC destination that you created in
Step 3.
6. Choose New Entries and enter the following values:

Field Name What You Enter

SAP System Alias Enter the name of the RFC destination that you created in
Step 3.

Description Enter a description that is meaningful to your installation.

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 Field Name What You Enter

RFC Destination Enter the name of the RFC destination that you created in
Step 3.

Software Version Choose the value DEFAULT from the drop down list.

7. Save your entries.

8. If required, choose Activate or Deactivate SAP NetWeaver Gateway to activate the SAP NetWeaver Gateway
Services.
9. Choose SAP NetWeaver Gateway OData Channel Administration General Settings .
10. Choose Activate and Maintain Services. The system displays a list of all the services that have been created
in the backend system.
11. Click to select the Technical Service GRAC_GW_VIOLSUMM_REM_SRV.
12. In the System Aliases section (bottom right-hand corner), click Add System Alias.
13. Enter GRAC_GW_VIOLSUMM_REM_SRV_0001 as the Service Doc. Identifier.
14. For the SAP System Alias, enter the system alias name that you created in Step 6.
15. Click the check box for Default System.
16. Save your entries.
17. On the Activate and Maintain Services screen, in the ICF Node section (bottom left-hand corner), verify that
the traffic light in front of the ICF Node is green. If it is not, click the ICF Node field and select Activate from
the ICF Node dropdown menu.
18. If required, Save your settings.
19. You may need to perform additional activations depending on what has already been activated in your
environment. To do so, on the Activate and Maintain Services screen, repeat steps 11 through 18 for the
following services:

Technical Service Name External Service Name Service Doc Identifier

/IWFND/SG_MED_CATALOG CATALOGSERVICE /IWFND/SG_MED_CATALOG_0001

/IWFND/SG_USER_SERVICE USERSERVICE /IWFND/SG_USER_SERVICE_000

 Note

This step is optional. It may not be required in some environments where the services have already
been activated.

More Information

For more information, see the SAP Help portal at http://help.sap.com and search for: SAP NetWeaver
Gateway Developer Guide. Then choose OData Channel Basic Features Service Life-Cycle Activate and
Maintain Services .

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5.4 Maintaining System Data

Complete the Add-On Product Version in your system data application so that customer support can see
access control solution implemented in your environment.

Procedure

1. Go to SAP Support Portal at https://support.sap.com/en/index.html My Support Systems &

Installations System Data Manage Systems .
2. Use the search function provided to select an installed SAP system..
3. On the System tab, scroll down to the Add-On/Enhancement Pack section.
4. Insert a line.
5. Select the SAP Access Control 12.0 package from the list.
6. Save your changes.
7. Repeat this procedure for all SAP systems.

5.5 Maintaining Plug-in Settings

Use

Once you install the plug-in components, Non-HR (GRCPINW), and, optionally, HR (GRCPIERP), you must
maintain the plug-in user exit and configuration settings.

Procedure

In the IMG activity below, you maintain the user exit settings that are required to run Risk Terminator in Role
Maintenance (transaction PFCG). Risk Terminator enables real time risk analysis while making changes to role
authorizations or role assignments in the Plug-In system.

1. Open the SAP Reference IMG from Tools Customizing IMG Execute Project (transaction SPRO) .
2. Display the SAP Reference IMG.
3. Open Governance, Risk, and Compliance (Plug-In) Access Control .
4. Maintain the necessary IMG activities for your system according to the instructions in the IMG
documentation that is located at the left of each of the following IMG nodes:
○ Maintain User Exits for Plug-in Systems

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 ○ Maintain Plug-in Configuration Settings

5.6 Activating Crystal Reports

To use the Crystal Reports function, activate the flag Allow Crystal Reports in Customizing under SAP
NetWeaver Application Server SAP List Viewer (ALV) Maintain Web Dynpro ABAP-Specific Settings .

5.7 Activating BC Sets

BC sets are delivered implementation toolsets that simplify the Customizing process. You activate Business
Configuration (BC) sets after the software is installed.

 Caution

You can activate a BC set only if that client is not a production client. When you activate the BC set, all data
in the BC set is transferred into the corresponding tables and any existing entries are overwritten.

 Recommendation

Always consult with the functional experts for your application before activating any of the BC sets.

See SAP Solution Manager for information about Customizing activities at https://support.sap.com/
solutionmanager .

For more information about BC sets, see https://help.sap.com/viewer/p/SAP_NETWEAVER_750.

Procedure

1. From the SAP Easy Access screen, choose Tools Customizing IMG Execute Project SAP
Reference IMG
2. Choose Existing BC Sets from the toolbar in the Implementation Guide to identify all of the IMG activities
that have BC sets.
3. Select one of these IMG activities and choose the BC Sets for Activity button.
The system displays the contents of the BC set in a new window.
4. To activate this BC set, choose the pull-down menu Go to Activation Transaction .
5. Select the icon for Activate BC Set (or use F7).
The Activation Options screen opens.
6. Choose Continue.
A completion message appears: Activation successfully completed. If a yellow informational message
appears, choose Enter and then the completion message appears.

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  Note

A message with a yellow background is only a warning and you can proceed. A message with a red
background is an error message and you must resolve the error. If you receive a Basis error message
with a red background, contact your system administrator.

5.7.1 SAP Access Control BC Sets

The following tables list the BC sets for the access control solution categorized by type. BC sets marked with an
asterisk (*) indicate that you can also activate them in Customizing.

 Recommendation

Always consult with the access control solution functional experts before activating the BC sets for rules
such as Segregation of Duties (SoD)to determine which rule sets are relevant for your implementation.

BC Set BC Set Name

Specific to Access Risk Analysis

GRAC_RA_RULESET_COMMON SoD Rules Set

GRAC_RA_RULESET_JDE JDE Rules Set

GRAC_RA_RULESET_ORACLE ORACLE Rules Set

GRAC_RA_RULESET_PSOFT PSOFT Rules Set

GRAC_RA_RULESET_SAP_APO JDE Rules Set

GRAC_RA_RULESET_SAP_BASIS SAP BASIS Rules Set

GRAC_RA_RULESET_SAP_CRM SAP CRM Rules Set

GRAC_RA_RULESET_SAP_ECCS SAP ECCS Rules Set

GRAC_RA_RULESET_SAP_HR SAP HR Rules Set

GRAC_RA_RULESET_SAP_NHR SAP R/3 less HR Basis Rules Set

GRAC_RA_RULESET_SAP_R3 SAP R/3 AC Rules Set

GRAC_RA_RULESET_SAP_SRM SAP SRM Rules Set

GRAC_RA_RULESET_S4HANA_ALL Rule set for risk analysis integration with Fiori Apps on S/
4HANA on-premise systems.

Specific to Access Request Management

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BC Set BC Set Name

GRAC_ACCESS_REQUEST_REQ_TYPE* Request Type

GRAC_ACCESS_REQUEST_EUP* EUP (Note: Only the value EU ID 999 is valid for this
BC set.)

GRAC_ACCESS_REQUEST_APPL_MAPPING* Mapping BRF Function IDs and AC Applications

GRAC_ACCESS_REQUEST_PRIORITY* Request Priority

GRAC_DT_REQUEST_DISPLAY_SECTIONS Simplified Access Request Display Sections

GRAC_DT_REQUEST_FIELD_LABELS Simplified Access Request Field Labels

GRAC_DT_REQUEST_PAGE_SETTINGS Simplified Access Request Page Settings

Specific to Business Role Management

GRAC_ROLE_MGMT_SENTIVITY* Sensitivity

GRAC_ROLE_MGMT_METHODOLOGY* Methodology Process and Steps

GRAC_ROLE_MGMT_ROLE_STATUS* Role Status

GRAC_ROLE_MGMT_PRE_REQ_TYPE* Prerequisite Types

GRAC_ROLE_SEARCH_COFIGURATION Role Search Configuration for Access Request

Specific to Superuser Management

GRAC_SPM_CRITICALITY_LEVEL* Criticality Levels

Specific to Workflow

GRC_MSMP_CONFIGURATION* MSMP Workflow Configuration Rules Set

5.8 Run Role Name Conversion Program

Customers may use varied standards when naming roles in their landscape. This may result in failed role
searches when submitting access requests. The below program is used to convert roles into upper case to
improve search.

Run the GRAC_ROLE_NAME_SH_CONVERSION program to improve search capabilities and resolve potential
issues from role name mismatch.

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5.9 SAP Enterprise Portal Configuration

5.9.1 Creating a System Connection with the SAP Enterprise

Portal

For information about how to create an SAP Enterprise Portal system connection for access control solution,
see: https://help.sap.com/viewer/p/SAP_NETWEAVER_750 > SAP Enterprise Portal.

SAP provides a set of sample roles that include the recommended authorizations. You can create your own
PFCG roles or copy the sample roles to your customer namespace and then modify them as needed.

For more information about the delivered roles, see the Security Guide for SAP Access Control 12.0 at https://
help.sap.com/viewer/p/SAP_ACCESS_CONTROL.

5.9.2 Portal Configuration for SAP Access Control Users

The list below contains the system and portal aliases roles that you configure if you only have SAP Access
Control in your system landscape.

● System Aliases:
○ The system alias must use SAP-GRC, SAP-GRC-AC, and SAP_GRC.
● Portal Roles:
○ Assign the role GRC ACCESS CONTROL to users.
○ Assign the role ERP COMMON to everyone in the user group.

 Note

For SAP Access Control only environments, you must assign the GRC Access Control role to at least one
user.

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5.9.3 Portal Configuration for SAP Solutions for GRC-
Licensed Users

The access control solution is part of a GRC suite. If your system landscape contains more than one GRC
component (SAP Access Control, SAP Process Control, or SAP Risk Management), you configure the system
aliases and portal roles as follows:

System Aliases

GRC Component System Alias Configuration

If SAP Access Control is activated: The system alias must use SAP-GRC, SAP-GRC-AC, and
SAP_GRC.

If SAP Process Control is activated: The system alias must use SAP-GRCand SAP-GRC-PC, and
SAP_GRC

If SAP Risk Management is activated: The system alias must use SAP-GRC and SAP-GRC-RM, and
SAP_GRC.

Portal Roles

Assign to Role Name

User GRC SUITE

Everyone in the user group ERP COMMON

User, if needed GRC Internal Audit Management

5.9.4 Creating the Initial User in the ABAP System

The access control solution uses various roles to interface with the SAP system. This section explains how to
create your initial ABAP system user for SAP Access Control.

 Note

This section uses the delivered roles as examples only. As you complete the procedure, you must replace
the delivered roles with equivalent roles in your customer namespace.

Procedure

1. Assign all access control users the role SAP_GRAC_BASE so they can access the access control
applications.
2. Assign the role SAP_GRAC_ALL to the user who will perform Customizing. This role is the power user role. It
gives the designated user the ability to see and do everything without being assigned to a specific SAP

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 Access Control role. This role is typically assigned to the user who creates the organization structures and
assigns the business roles to all the other users.

 Note

The role does not contain the authorizations for Workflow Customizing, Case Management, or web
services activation. For these authorizations, use the role SAP_GRAC_SETUP.

 Caution

Assign the SAP_GRAC_ALL role carefully, since a user assigned to this role can make pervasive
changes.

For more information on the SAP_GRAC_ALL role and its authorizations, see the Security Guide at:
https://help.sap.com/viewer/p/SAP_ACCESS_CONTROL .

3. Using transaction SU01, create a user.

4. If this user needs to receive workflow notifications via e-mail, on the Address data tab, assign an e-mail
address and a Comm. Meth of E-Mail to the user.
5. On the Roles tab, assign the roles SAP_GRAC_BASE and SAP_GRAC_ALL to this user.
6. This user can now use transaction SPRO to complete the Customizing configuration including such steps
as activating the Business Configuration (BC) sets and assigning roles to other users
.

5.9.5 Creating the Initial User in the SAP Enterprise Portal

The navigation tabs and work centers for SAP Access Control are defined in the portal roles that are maintained
in the SAP GRC portal package.

After creating the portal user, the portal administrator must assign to that user the SAP GRC portal roles.
These portal roles enable the user to see the SAP GRC navigation and work centers tabs.

 Note

This section uses the delivered roles as examples As you complete the procedure, you must replace the
delivered roles with equivalent roles in your customer namespace.

Procedure

1. Log on as the portal user administrator and access the User Administration function.
2. If a user has already been created by the User Management Engine(UME) that is connected to the SAP
GRC ABAP system, you do not need to create a user in the portal system.
If a user has not been created by the User Management Engine(UME), create a new portal user and
assign the SAP GRC ABAP system to the user in the User Mapping for System Access tab, along with a
mapped user ID and password.
3. Go to the Assigned Roles tab and assign the role GRC Suite (name: pcd:portal_content/
com.sap.pct/com.sap.grc.grac/com.sap.grc.ac.roles/com.sap.grc.ac.Role_All) to the

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 user who has the power user role SAP_GRAC_ALL in the ABAP system. This role enables the power user to
view the work centers.

More Information

For more information about the visibility of work centers, see the Security Guide at: https://help.sap.com/
viewer/p/SAP_ACCESS_CONTROL .

This information is based on the technologies delivered by SAP NetWeaver Portal. For more information, see
the Portal Security Guide athttp://help.sap.com/saphelp_spm21_bw/helpdata/en/5c/
429f00a14aa54195b1c63ae1512d10/frameset.htm .

5.10 Setting Up SAP Fiori Launchpad Content for Front-end

System

The SAP Fiori Launchpad is a shell that hosts SAP Fiori apps, and provides the apps with services such as
navigation, personalization, embedded support, and application configuration. SAP Access Control 12.0 SP00
delivers a set of SAP Fiori business catalogs that enable you to open the Web Dynpro Access Control
applications in the launchpad.

This section describes the procedure to add the access control business catalogs to your launchpad. The
procedure is relevant only for landscapes using SAP Fiori Launchpad.

The access control back-end component contains the technical catalog containing information about the tiles,
which we call the app descriptors. The front-end component UIGRAC01 100 contains the business catalogs
and business roles. We replicate the technical catalog from the back end into the front end to establish a
connection between the technical catalog and the business catalog.

Prerequisite

You have installed the front-end component UIGRAC01 100. The component contains the contains the
business catalogs and business roles for SAP Access Control 12.0.

There are three main steps to configuring the business catalogs for access control:

1. Create RFC Connections

2. Map the RFC Connections
3. Replicate the Technical Catalog from the Back-end System

These steps are described in more detail in the sections below.

For additional information, see Implementation Tasks on the Front-end Server in the UI Technology Guide for
S/4HANA.

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Create RFC Connections

1. In the front-end system start transaction SM59.

2. Create two RFC connections: one of type ABAP Connection and one of type H - HTTP connection to
ABAP System
Use the following naming conventions:
○ ABAP connection: <Logical System Alias>_RFC
○ HTTP connection: <Logical System Alias>_HTTP or <Logical System Alias>_HTTPS

 Recommendation

We recommend using an HTTPS connection. Set the SSL option to Active.

For the ABAP connection, set Trusted Relationship set to Yes, and set the Current User to True.
For each connection, enter the Target Host under Technical Settings, and configure the settings under
Logon & Security.

Map the RFC Connections

1. Open the maintenance view /UI2/V_ALIASMAP.

2. Map the connections in table: /UI2/SYSALIASMAP .
Map the connections as follows:

Client Source System Alias Target System Alias

<Your Front-end Client> SOHGRAC <Logical System Alias>

Replicate the Technical Catalog from the Back-end System

1. Launch the report /UI2/GET_APP_DESCR_REMOTE_DEV.

2. 2. Enter the following values:
Replication System Alias: SOHGRAC
Back-end Technical Catalog ID: SAP_TC_GRC_AC_BE_APPS
3. Select the Test Mode, and choose Execute to test the configuration. The catalogs are not be replicated in
test mode. A log is displayed showing the results.
4. If the log does not contain any errors, deselect Test Mode and choose Execute to replicate the business
catalogs.

 Recommendation

We recommend scheduling the report to run daily. As the report needs to run after every system
update, scheduling the report to run daily ensures that you have up-to-date information in the SAP Fiori
launchpad designer.

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5.10.1 Business Catalogs and Roles for the Fiori Launchpad

The following business catalogs and business roles are delivered as part of the front-end component UIGRAC01
100.

Delivered Business Catalog Roles

Depending on your business requirement you can assign the following delivered roles to your users:

 Note

These roles are examples. You can copy them to your own namespace or create your own.

Delivered Business Catalog Role Description

SAP_GRAC_BCR_CMPLNCMGR_T Compliance Manager

SAP_GRAC_BCR_EMPLOYEE_T Access Control Employee

SAP_GRAC_BCR_MANAGER_T Request Approver

SAP_GRAC_BCR_REQADMINTR_T Access Control Administrator

SAP_GRAC_BCR_SCRTYMGR_T Security Manager

Delivered Business Catalogs

These are the corresponding delivered business catalogs.

Delivered Business Catalog Role Description

SAP_GRAC_BCR_CMPLNCMGR_T Compliance Manager

SAP_GRAC_BCR_EMPLOYEE_T Access Control Employee

SAP_GRAC_BCR_MANAGER_T Request Approver

SAP_GRAC_BCR_REQADMINTR_T Access Control Administrator

SAP_GRAC_BCR_SCRTYMGR_T Security Manager

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5.11 Implement SAP Note: 2641804

After installation or upgrade you may need to refresh the CDS configuration.

Symptoms may include Fiori Launchpad or applications via NWBC taking a long time to open or the session
timing out.

To resolve the issue, implement SAP Note 2641804 .

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6 Operations

6.1 Monitoring of the Application

To monitor the access control solution, you can use Computing Center Management System (CCMS). The
CCMS provides a range of monitors for monitoring the SAP environments and its components. These monitors
are indispensable for understanding and evaluating the behavior of the SAP processing environment. In the
case of poor performance values, the monitors provide you with the information required to fine tune your SAP
system and therefore to ensure that your SAP installation is running efficiently. The transaction code is RZ20.

For information on setting up and using CCMS, see the following:

https://help.sap.com/viewer/p/SAP_NETWEAVER_750

Solution Life Cycle Management

Monitoring in the CCMS

6.1.1 Monitor Templates

You use monitor templates to specify files and search patterns to be checked for the access control solution in
your system landscape.

Monitor Templates

Monitor Type Name

CCMS Monitor Templates Background Processing

Performance Overview

Syslog

SAP Web Service Monitor Template Web Service Monitor

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6.1.2 Alert Monitoring with CCMS

Proactive, automated monitoring is the basis for ensuring reliable operations for your SAP system
environment. SAP provides you with the infrastructure needed to set up your alert monitoring to recognize
situations for the access control solution.

 Recommendation

To enable the auto-alert mechanism of CCMS, see SAP Note 617547 .

6.1.2.1 Component Specific Monitoring

You use CCMS to monitor the following data for the access control solution:

● Background job
● Performance Overview
● DB access time
● System log
● System errors
● Web Services Call

Background Jobs

Monitor the background job status for jobs that are aborted, canceled, or have been running for a long time.

You can check the details of canceled jobs by selecting a job and clicking Step.

 Note

The Program name/command for the access control solution start with GRAC.

Performance Overview

In the Performance Overview templates, look for processes with a high Response Time. The access control
solution processes begin with GRAC.

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System Logs

Monitor system logs for any errors, such as System Log (Syslog): Local Analysis and R3Syslog. The R3Syslog
displays runtime errors.

You can review the transaction codes for the access control solution for errors. You can get the complete list of
access control transaction codes with transaction code SE93. Search for GRAC*.

Some of the most used codes include:

Access Control Transaction Codes

Transaction Code Description

NWBC Access the majority of the Access Control capabilities and

reports (role: SAP_GRC_NWBC)

GRAC_ALERT_GENERATE Alert generation

GRAC_BATCH_RA Risk Analysis in Batch Mode

GRAC_EAM Emergency Access Management (EAM) Launchpad Logon

GRAC_SPM_CLEANUP Cleanup EAM (SPM) Application Data

GRACRABATCH_MONITOR Batch Risk Analysis Monitor

System Errors

You review the CCMS Monitor Templates (System Errors) for error messages, such as Aborted Batch Jobs and
Update Errors:.

Web Services

Monitor the SAP Web Service Monitor Templates for web service errors, such as:

● Task Watcher
● Supervisor Destination
● Web Services Reliable Messaging (WSRM) Event Handler
● Web Services (WS) Namespace for Inbound Destinations
● WS Service Destinations

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6.1.3 Detailed Monitoring and Tools for Problem and
Performance Analysis

The access control is based on SAP NetWeaver Web Application Server 7.52, and uses the tools included with
SAP NetWeaver for analysis of items such as database, operating system, and workload.

In this section, we list the specific application log subobjects used by the access control solution.

To view Job Logs, use transaction SM37.

To view Work item Logs, use transaction SWI1.

For information about technical problem analysis within an SAP NetWeave landscape, see Technical Operations
Manual for SAP NetWeaver.

6.1.3.1 Trace and Log Files

You use SAP NetWeaver transactions, such as ST22 and SM2, to monitor trace and log files. The archiving
object for Access Control is GRAC_REQ.

Application Logs

The access control solution uses the SAP NetWeaver application logs to store application errors, warnings, and
success messages issued in critical processes. For example, UI transactions messages are stored in the SAP
NetWeaver application log. The application logs can be monitored with transaction SLG1.

The following tables list the log subobjects. The Access Control log object is GRAC.

Access Control Log Subobjects

Log Object Log Subobjects Description

GRAC AUTH Authorization check

GRAC BATCH Batch risk analysis

GRAC HRTRIGGER HR trigger

GRAC SOD_RISK_ANALYSIS Segregation of Duties (SOD) Risk Anal­

ysis

GRAC SPM Emergency Access Management log

GRAC UAR User Access Review (UAR)

The following table lists the GRC shared log subojects. The shared components log object is GRFN.

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GRC Foundation (shared) Log Subobjects

Log Object Log Subobjects Description

GRFN AC_PROV Access Control Provisioning Engine

GRFN AC_REP Access Control Repository

GRFN API GRC API logging

GRFN ASYNC_UPDATE Asynchronous Update Infrastructure

GRFN AUTH GRC authorization

GRFN CASE_INT Continuous monitoring case integration

GRFN FDS Continuous monitoring flexible data

store

GRFN HRMAINT Access to HR ORG maintenance

GRFN IO_EXPORT IO Export

GRFN IO_IMPORT IO Import

GRFN IO_META IO Metadata

GRFN JOB AMF Job Step Execution

GRFN JOB_DESIGN AMF Job Step Design Time

GRFN MDCHECK Master Data Consistency Check

GRFN MIGRATION GRC migration

GRFN MSMP_WF_CN Multi-Stage Multi-Path (MSMP) Work­

flow – Configuration

GRFN MSMP_WF_NT Multi-Stage Multi-Path (MSMP) Work­

flow – Notification

GRFN MSMP_WF_RT Multi-Stage Multi-Path (MSMP) Work­

flow – Runtime

GRFN OWP Offline Workflow Process

GRFN POLICY Policy Management

GRFN REPLACEMENT GRC replacement

GRFN REP_ENGINE Reporting engine

GRFN RISK_AGGR Risk Aggregation

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 Log Object Log Subobjects Description

GRFN RM_BANKING Operational Risk Management for

Banking Industry

GRFN SURVEY Survey planning

For more information about application logs, see https://help.sap.com/viewer/p/SAP_NETWEAVER_750

Solution Life Cycle Management Application Log .

Job Logs

You can view job logs using transaction SM37.

Workflow Item Logs

You can view the workflow item logs using transaction SWI1.

For more information on workflows, see SAP Workflow Administration at http://help.sap.com .

6.1.4 Important Application Objects

We recommend you monitor the following access control solution objects:

Objects to Monitor

Object Tools Description

Process Overview Transaction SM50 The monitor tracks the amount of time
critical processes such as dialog (DIA),
update (UPD), or background (BGD)
have been running. Processes that have
been running too long are shown in red
in the runtime column.

Ensure there are enough background

work processes on the GRC system.
You can use operation mode to switch
work processes.

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Object Tools Description

Background Process Transaction SM37 Select the jobs by job name, user name,
status, and time period to display a sta­
tus overview of scheduled jobs. Look for
any canceled jobs.

Application Logs Transaction SLG1 Enable the application logs for potential
risk areas.

For more information, see Trace and

Log Files.

CCMS Transaction RZ20 Monitor the following:

● SAP buffer configuration

● Database workload
● Operating system workload
● System logs for errors
● System errors for application
dumps
● Workload analysis for any perform­
ance issues

Shared Objects Memory Transaction SHMM Transaction SHMM provides an overview

of the area instances in the shared ob­
jects memory of the current application
server.

Workflow event queue SWEQADM Use the event queue to delay the start­
ing of receivers reacting to a triggering
event. This spreads the system load
over a longer time period to combat the
threat of system overload. The system
administrator sets the event queue.

SICF Transaction SICF Use this transaction to activate Internet

services, Web services, and Web Dyn­
pro.

SIGS Transaction SIGS Use this transaction to view the status

of IGS services and the required param­
eters.

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6.2 Managing the Application

SAP provides you with an infrastructure to help your technical support consultants and system administrators
manage all SAP components and complete tasks related to administration and operation.

6.2.1 Starting and Stopping

The access control solution is provided as add-on components for SAP NetWeaver. You start and stop them
with SAP NetWeaver Web Application Server.

 Recommendation

For more information about STARTSAP/STOPSAP and SAPMMC, see the Technical Operations Manual for
SAP NetWeaver

6.2.2 Backup and Restore

You need to back up your system landscape regularly to ensure that you can restore and recover it in case of
failure. All application data for the applications reside in the underlying database.

The applications rely on the SAP NetWeaver ABAP standard capabilities for the technical operations. The
configuration data is stored in the Implementation Guide (IMG) database tables. These settings are established
during the Customizing activities during implementation (transaction SPRO).

 Note

If you use a document management system (DMS) that stores data outside of the underlying database,
refer to the backup and restore recommendations for that DMS.

6.2.3 System Copy

The access control solution uses the standard tools and procedures of SAP NetWeaver.

 Note

A client copy from one system into another system with a different operating system or database is not an
alternative to a complete heterogeneous migration. For example, client copies do not ensure that all
repository changes are taken over into the new system. Therefore, if you want to change your database or
application server platform, a heterogeneous system copy is the only procedure that ensures full data
replication.

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For more information, see SAP OS/DB Migration Check at https://support.sap.com/osdbmigration

6.2.4 Periodic Tasks

In addition to the standard jobs mentioned in the Technical Operations Manual for SAP NetWeaver, access
control specific jobs must be scheduled in your system. Run all jobs, unless otherwise specified, at times of
minimal system activity (so as not to affect performance or otherwise disrupt your daily operations). All jobs
can be restarted. There are no dependencies between the jobs.

6.2.4.1 Scheduled Periodic Tasks

This information describes the tasks required to keep the application running smoothly. You can configure the
tasks to automatically run. It is important that you monitor the execution of these tasks on a regular basis. The
tasks are scheduled using transaction SM36, except for the Background Job for Missed Deadlines, which uses
transaction SWU3.

Scheduled Periodic Tasks

Program Name/Task Recommended Frequency Description

Schedule Background Job for Missed
Deadlines
Every 3 minutes Specify a time interval at which the back­
ground job is called regularly. With each exe­
cution, the background job checks whether
new deadlines have been missed since the
last time it ran.

Schedule Job for Sending E-Mail Every 3 minutes This program checks whether there are new
work items for Process Control and Risk Man­
agement, and determines the e-mail ad­
dresses of the work item recipients.

GRFN_AM_JOBSTEP_MONITOR Hourly The monitoring program to update job / job

step status.

Transfer Work Items to Replacement Daily The program transfers work items from users
that are no longer working in Process Control
and Risk Management to the replacement
users entered in the system for these users.

Maintain DataMart Daily Schedule the report

GRFN_DATAMART_MAINTAIN. This can be
used for maintaining and uploading the data
to DataMart.

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6.2.4.2 Synchronization Tasks

The following tasks are accomplished through the Customizing activities (transaction SPRO) found at SAP
Reference IMG Governance, Risk, and Compliance Access Control Synchronization Jobs .

Refer to the documentation next to each activity for detailed directions.

 Note

The frequencies are recommendations. Adjust them according to your business need. For example, when
you are first implementing the product, you might want to run these tasks more often.

Synchronization Tasks

Customizing Task Name Recommended Frequency Transaction

Authorization Synch Weekly GRAC_AUTH_SYNC

Repository Object Synch Daily GRAC_REP_OBJ_SYNC

(includes Profile, Role and User Synchroni­

zation)

Action Usage Synch Daily GRAC_ACT_USAGE_SYNC

Role Usage Synch Daily GRAC_ROLE_USAGE_SYNC

Firefighter Log Synch Daily GRAC_SPM_LOG_SYNC

Firefighter Workflow Synch Daily GRAC_SPM_WF_SYNC

Fetch IDM Schema as needed GRAC_IDM_SCHEMA_SYNC

EAM Master Data Synch as needed GRAC_SPM_SYNC

6.2.5 User Management

The access control solution uses SAP NetWeaver for user management.

For more information, on user roles and authorizations, see the Security Guide at https://help.sap.com/
viewer/p/SAP_ACCESS_CONTROL

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6.3 Data Archiving and Management

The access control solution uses the SAP Information Lifecycle Management (ILM) framework to maintain data
protection and archiving.

For information on using ILM, and on the access control data and archiving objects, see the Security Guide for
SAP Access Control 12.0.

6.4 High Availability and Load Balancing

The access control solution uses the SAP NetWeaver framework and tools for high availability and load
balancing.

For more information, see the Technical Operations Manual for SAP NetWeaver

6.5 Software Change Management

Software Change Management standardizes and automates software distribution, maintenance, and testing
procedures for software landscapes and multiple software development platforms. These functions support
your project teams, development teams, and application support teams.

Software Change Management establishes solution-wide change management that allows for specific
maintenance procedures, global rollouts (including localizations), and open integration with third-party
products.

This section provides additional information about the most important software components.

The following topics are covered:

● Transport and Change Management:

Enables and secures the distribution of software changes from the development environment to the quality
assurance and production environment.
● Development Request and Development Release Management:
Enables customer-specific maintenance procedures and open integration with third-party products.
● Template Management:
Enables and secures the rollout of global templates, including localizations.
● Quality Management and Test Management:
Reduce the time, cost, and risk associated with software changes.
● Support Packages and SAP Notes Implementation:
Provide standardized software distribution and maintenance procedures.
● Release and Upgrade Management:
Reduces the time, cost, and risk associated with upgrades.

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6.5.1 Transport and Change Management

For transport and change management issues, the procedures of SAP NetWeaver apply.

 Recommendation

For more information, see Technical Operations Manual for SAP NetWeaver.

6.5.2 Development Requests and Development Release

Management

The standard procedures of SAP NetWeaver apply.

For more information, see Technical Operations Manual for SAP NetWeaver.

6.5.3 Support Packages and Patch Implementation

We recommend you implement Support Package Stacks (SP-STACKS), which are sets of Support Packages
and patches for the respective product version that must be used in the given combination.

Read the corresponding Release and Information Notes (RIN) before you apply any Support Packages or
Patches of the selected SP-Stack.

The RIN and support packages are available at the SAP Support Portal: http://support.sap.com/patches .

6.6 Troubleshooting

The access control solution is an add-on component for SAP NetWeaver and uses the same troubleshooting
tools for the SAP NetWeaver Application server.

For more information, go to the SAP Support Portal > Tools at http://support.sap.com .

 Note

When reporting any issues for troubleshooting, use component GRC-SAC.

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6.6.1 Configuring Remote Connection to SAP Support

SAP offers access to remote support and remote services. You have to set up a remote network connection to
SAP.

For information on how to setup and use Remote Connections, go to https://support.sap.com/

remoteconnections .

Read-Only Role

For remote support from SAP, a support user must have read-only access to the support tools. Since these
applications are built upon the NetWeaver ABAP stack, a support user can use the SAP standard CSS remote
support tool which is accessible through the SAPGUI or web browser.

The access control solution uses this read-only role: SAP_GRAC_DISPLAY_ALL.

6.6.2 Support Components

You can use the following components information when requesting support for the access control solution.

Component Description

GRC-SAC-ARA Access Risk Management

GRC-SAC-ARQ Access Request

GRC-SAC-BRM Business Role Management

GRC-SAC-EAM Emergency Access Management

6.7 Categories of System Components for Backup and

Restore

Categories of System Com­ Category Properties Suggested Methods for Examples

ponents Backup and Restore

I Only software, no configura- No backup, new installation BDOC modeler

tion, or application data in case of a recovery

Initial software backup after

installation and upgrade

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46 PUBLIC Operations
 Categories of System Com­ Category Properties Suggested Methods for Examples
ponents Backup and Restore

Backup of log files

II Only software and configura-
tion information, no applica­
tion data
Backup after changes have SAP Gateway
been applied
No backup, new installation, Communication Station
and configuration in case of a
recovery

Backup of log files SAP Business Connector,

SAP IPC (2.0C)

III Only replicated application Data SAP IMS/Search

data, replication time is suffi-
ciently small for a recovery No data backup needed Engine

Backup of software, configu- SAP IPC (2.0B)

ration, log files

IV Only replicated application Data SAP IMS/Search

data, backup recommended
because replication time is Application specific file sys­ Engine
too long, data not managed tem backup or
by a DBMS
Multiple instances Web server

Backup of software, configu- SAP IPC (2.0B)

ration, log files

V Only replicated application Data SAP IPC (2.0B)

data, backup recommended
because replication time is Database and log backup or Catalog Server
too long, data managed by a
Multiple instances Web server
DBMS

Backup of software, configu- SAP IPC (2.0B)

ration, log files

Categories of Systems Category Properties Suggested Methods for Examples

Components Backup and Restore

VI Original application data, Data Web Server

standalone system, data not
Application specific file sys­
managed by a DBMS
tem backup

Backup of software, configu-

ration and log files

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Categories of Systems Category Properties
Components
VII Original application data,
standalone system, data
managed by a DBMS, not
based on SAP NetWeaver Ap­ Backup of software, configu-
plication Server ration and log files
VIII Original application data,
standalone system, based on
SAP NetWeaver Application
Server
IX Original application data,
data exchange with other
systems, data not managed
by a DBMS
X Original application data,
data exchange with other
systems, data managed by a
DBMS, not based on SAP
NetWeaver Application
Server
XI Original application data,
data exchange with other
systems, based on SAP Net­
Weaver Application Server
48 PUBLIC
Suggested Methods for Examples
Backup and Restore
Data none available
Database and log backup
Data Standalone SAP
Database and log backup, SAP ERP
application log backup (such
none available
as job logs in file system)
Backup of software, configu-
ration and log files
Data none available
Application specific file sys­
tem backup, data consis­
tency with other systems
must be considered
Backup of software, configu-
ration, log files
Data SAP Live Cache
Database and log backup, SAP Mobile
data consistency with other
Workbench
systems must be considered
Backup of software, configu-
ration, log files
Data SAP ERP
Database and log backup, SAP CRM
application log backup (such
SAP APO
as job logs in the system),
data consistency with other SAP NetWeaver Business
systems must be considered Warehouse
Backup of software, configu-
ration, log files
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