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Wonderla Holidays - Pattern Recognition and Concall Analysis (2Q2020) - Members Forum - Intelligent Fanatics 03/06/20, 12:30 PM

Wonderla Holidays - Pattern


Recognition and Concall Analysis
(2Q2020)

This post is in a way a follow-up of our promise made in the recent post
on Cera 4, where we mentioned we would discuss interesting fanatic
traits as we observe them in concalls that we participate.

There is great beauty in Charlie Munger’s mental model of autocatalysis.


Autocatalysis is a chemical reaction where the output of the reaction is
itself a catalyst for the reaction. Put differently, it is nothing but a virtuous
cycle or feedback loop where the output fuels the process continuously.

As we described in the case study on Rain Industries 5,

"It is interesting to think how a majority of the things that we see today
and that dominate are the result of positive feedback loops or virtuous
cycles over a long period of time. The domination of our species, the
rise of agriculture, the prevalence of capitalism, the rise and
domination of science – all are a result of positive feedback loops. A
positive feedback loop or mechanism is where the output enhances
the original stimulus, which further enhances output, which further
enhances stimulus and so on.

The power of positive feedback loops explains the strength of the


business model of some dominant businesses today, including
Amazon. Here is a famous pictorial representation of Amazon’s

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Wonderla Holidays - Pattern Recognition and Concall Analysis (2Q2020) - Members Forum - Intelligent Fanatics 03/06/20, 12:30 PM

flywheel."

In our opinion the most effective autocatalysis reaction in business is that


of win-win relationships. It is intuitively logical when one thinks of it - if a
business takes care of all the stakeholders in its value chain there is an
inherent incentive for the entire value chain to ensure the business
succeeds. And this can play out in powerful and really interesting ways. If
the cycle is not broken, it can result in immense scale.

I was reminded of the above post during Wonderla’s recent quarterly


conference call.

Before we dive into the conference call dissection, let us first discuss the
broad similarities between Wonderla and market driving firms. We first
wrote about market driving firms here 2 . Even though it was written in
2000, the paper contains a number of important insights which might
help students of business. As we mentioned in the article,

In their research on 25 pioneering firms across industries including


healthcare, airlines, media, etc, the authors came across a shared set of
unique features and business practices which can only be described as
market driving as opposed to market driven. Excellent, established
companies like Unilever, P&G and Nestle implement the market driven
approach – which starts with careful market research, investigating the
customers’ needs, and developing differentiated products or services for
a well-defined segment. But pioneering companies like Amazon, Ikea,

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Aravind Eye, etc create new markets by revolutionizing existing industries


through radical business innovation, although it must be said that the
base rates for success for this strategy is not high.

The authors observed that market driving firms succeeded due to radical
innovation on two dimensions –i) A discontinuous leap in value
proposition for the customer; ii) Implementation of a unique business
system

Let us understand the above with the example of Wonderla-

A discontinuous leap in value proposition for the customer: There is


considerable dearth of entertainment options for most of the Indian
population - the culture of museums, parks, drama theatres, art galleries
etcetera are not that well developed in India. The average purchasing
power is also not that high. Thus most of the middle-class population in
the cities have to rely on television, movie theatres or malls for
entertainment. It is in this context that one has to understand the offering
of Wonderla’s amusement parks. As we mentioned in our recently
released book, each of Wonderla’s parks offer happiness and excitement
combined with affordability, variety, safety, and hygiene, creating a very
strong customer pull. They provide a great way to have a day of
wholesome family fun. Each park has more than 40-50 rides (both land
and water) and provides wholesome food. The average consumer gets all
this at Wonderla for around $20.

Implementation of a unique business system: Every student of business


knows, it is relatively easy to provide incredible value for the customer. It
is doing that profitably using a system that cannot be replicated easily
that makes a business sustainable over the long-term. Let us understand
the seemingly irreconcilable constraints that Wonderla, well, reconciled.

An amusement park has to be near a city or a settlement with large


addressable population.

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An amusement park requires large land parcels. But India is the 2nd most
populous country in the world with the 7th largest land mass. So given
the population density land parcels near cities are pricey, not least
because of the rapid urbanization happening.

An amusement park requires large capital for land and for the rides.

The price point of the service has to be low to get enough volumes to
make the whole thing viable.

The first three points alone have the potential to make the ticket and
ancillary products’ prices high enough so that the parks would not
succeed. How did Wonderla manage? It managed due to Kochouseph
Chittilappilly and his team’s brilliance. As mentioned in our book -

Chittilappilly did not outsource the new park’s design to an expert.


Instead, he chose a local architect with no background in amusement
park design. He wanted the design to be fresh, and so, for the first
park, it was Chittilappilly himself, working with the architect, who
came up with the design. Since then, Wonderla has designed all of its
own parks, learning from the mistakes of each park and improving its
in-house knowledge.

Another major part of the cost-reduction strategy is the in-house


manufacturing and maintenance of rides. The family developed the
ability to manufacture its own rides at its facility in Kochi. Domestically
purchased rides are 30% to 40% more costly, and imported rides are
100%-200% more costly, than producing rides in-house. By
manufacturing the common rides in-house, they were able to lower
capital costs while also developing manufacturing expertise. This
expertise was eventually leveraged further as Wonderla
opportunistically purchased secondhand rides and refurbished them
for use in various parks, which further improved the capital cost
advantage. The organizational manufacturing knowledge allowed the

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company to save on maintenance costs as well, as it maintained all the


rides in-house; this, in turn, improved ride safety.

And thus, they came out with an offering which had a considerable value
proposition to the customer but at the same time created a hard-to-
replicate business system. There is considerable institutional knowledge
or culture (low cost amusement park that entertains audience) that is
hard to develop.

Why is all this important? Well, coming back to our initial thought process
of win-win relationships being the ultimate autocatalysis reaction, with its
strategy -

Wonderla is able to keep customers happy.

Wonderla pays full corporate taxes and given its service intensive
business, it generates a lot of direct employment (this does not
include the ancillary employment it generates). It also provides
discounts for people who come by public transport, has extensive
rainwater harvesting and uses solar power. This keeps the
government and the society happy.

The returns on capital on the mature parks are well above 25%-30%.
Over a long time, that should keep the shareholders happy.

So how does all this help in autocatalysis reaction? For that, we (finally)
turn to the recent conference call.

In the 2Q2019 concall, the management of Wonderla announced the


following:

"As a further testimony to our operational efficiency, we have recently


received an exclusive offer from the Government of Odisha to setup a
new amusement park in that State. The Government of Odisha will
provide the land on a long-term lease basis thus enabling us to

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develop an asset-light model and balance sheet friendly amusement


park. The board of the company has given an in-principle approval to
evaluate the proposal and we will keep you updated about the
progress.

Odisha was not in our radar initially. There are no amusement park
worth mention in Odisha. There are couple of small water parks. They
are badly maintained. In our analysis we find that, being an asset-light
model and the ticket prices lesser than what we have in our other
parks, it will definitely be financially viable and we will have the same
payback period like other parks.

The concerned authorities including the Minister of Tourism and the


Secretary to Tourism visited to our Bengaluru park, then they came
down to Kochi to meet us. We identified 4-5 locations, then zeroed in
on a location in Bhubaneswar, which is around 19 to 20 km from
Bhubaneswar and about 2.5 km from the National Highway. We are
happy to mention to you that this is a very proactive State, they want
to develop their tourism and they have offered many incentives. First
is a long lease of 90 years at a rate per acre of only to Rs. 6 lakhs.
Secondly, they are giving 20% investment subsidy capped at Rs.15
Crores. Thirdly, they have agreed to give us access from National
Highway to our park. As of now there is a 30 feet road, they will
convert it into a 60 feet road with a double line and the government
will bear the cost. Number four, they will give potable water
connection from Mahanadi River directly to our site at their cost and
the water charge agreed is one-tenth of what we are paying at
Hyderabad.

We do not need to incur heavy capex to obtain land-asset. If we look


at our Chennai park, the investment in land is around Rs.75 Crores
and in addition we have incurred around 10 Crores for filling, levelling
and compound wall. In total it cost us around Rs.85 Crores whereas

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the cost of land in Bhubaneshwar is only Rs.3 Crores for a 90 year


lease (for 50 acres).

We told the Government of Odisha that initially we will only go for a


water park plus a few land rides and later we will go for some
additional land rides depending upon the acceptance or the reception
of the park by the people of Odisha. So we would like to restrict the
initial investment to the extent of about Rs.75 Crores to Rs.100 Crores.
In Odisha, as I mentioned, they are not used to parks. They have some
water parks in and around Bhubaneswar, which have not been
maintained well. So with a water park of our standard, and a couple of
land rides, we will be able to attract sufficient crowd in the first year of
operations. We promised to the government that in the second year
we will come up with a land park and then in the third phase we will
create a convention center and in the fourth phase we are planning a
resort in Odisha."

There are a few things that jump out in the excerpt above:

Power of win-win relationships: When the government visited the existing


Wonderla parks, they saw the long history of win-win that the parks had
created. And this fit in well with what they were looking for. The proactive
government was looking to build the tourism industry which has multiplier
effect on the economy - creates jobs, generates income and taxes - the
government does not have to spend much for it. It find the value
proposition of Wonderla so good that it made a compelling proposition to
Wonderla.

Exclusivity / Monopoly(?): There is no one else the government


considered other than Wonderla for setting up the work. In fact, probably
there is no one else in India or for that matter the world, to set up a viable
amusement park in their state.

Optionality: Odisha was initially not even in the radar of Wonderla to set

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up a park. By setting up a strong formula for amusement parks, Wonderla


has created great optionality for itself in the industry. It would not be
surprising for other states looking to increase tourism to invite Wonderla
to set up a park. And remember, India is an entertainment starved
destination.

Capital prudence: Despite running a heavily capital intensive business the


Wonderla balance sheet is pristine with zero debt. This is a result of their
prudence which is evident in how they plan to scale up the Odisha park if
it does go ahead. Depending on the demand, they can take a call to scale
up or down their investments. And also, the strong balance sheet allows
them to quickly take up opportunities if and when they arise. For
example, if their balance sheet had debt, they would not have been able
to avail the phenomenal offer from the Odisha government.

Accounting, Capacity to Suffer and RoCE:


Here is another excerpt.

"The ROCE including land revaluation for Hyderabad park is about 4%


and excluding revaluation is about 5% for the H1FY20 and for Kochi
park the ROCE including revaluation is about 5% and excluding
revaluation is about 29% and for Bangalore park ROCE is about is
about 28% including revaluation and excluding revaluation it is about
156%. Chennai park will also have a similar ROCE in the initial years
like Hyderabad park because the capital base is going to be bigger
number, in 4% to 7% range and rise up to 10% to 12% range.

In case of Bengaluru and Kochi parks the payback period was about 7
to 9 years because the investment levels were also under control and
in case of Hyderabad park, we have invested about Rs.272 Crores, so
the payback period is going to be about 12 years. ROCE excluding the
reevaluation of land is about 6% to 7% now. If you only take Kochi or a
Bengaluru park, our ROCE is much higher. In case of Chennai park,
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where the investment is going to be about Rs.350 Crores plus and the
major part is on the land, the payback period could be beyond 12
years. We are expecting ROCE on the parks to start with about 4% to
7% and go up to 10% to 12%. But at the same time, in the Odisha
model where the investment in land is minimal, we will pass on the
benefit to the people by reducing the ticket prices. But we expect
higher footfall on account of the affordable ticker prices. "

Capacity to suffer: Tom Russo came up with this term “Capacity to


suffer”. He noticed that businesses that tended to be still owned by
founding families were willing to sacrifice the short-term gains for longer-
term and more sustainable gains.

Wonderla’s parks have a payback period of 10-12 years. That is a really


long and large capacity to suffer that the management has to develop. It
is probably beyond the ability or willingness of most businessmen or
investors to stomach.

Accounting and signalling: Before we dig deeper into the statement, it


would be pertinent to note these tweets by Prof Bakshi.

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As per our calculations, the mature parks generate returns on invested


capital of above 25% comfortably. But Wonderla revalued its land basis
the recently introduced accounting standard. It bought the Kochi and
Bangalore land at historic prices and a couple of years back it took the
choice to revalue it to the more current prices. This had the effect of
increasing capital employed and thus lowering the calculated returns on
capital employed. But the question is what is the actual return on capital
employed - is it calculated on the actual capital investment made by the
company or the returns made on the revalued land, which is just notional?

What would happen when a potential competitor looks at Wonderla’s

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return metrics today? The returns on capital (with revaluation of land)


implies the returns potential of the park if one were to invest the capital to
buy land today and were to run it like Wonderla does (which is in itself
hard). Also, amusement park business is a dominating a niche kind of
business. That is if there are two amusement parks of similar size and
quality in India in the same location, both would suffer even more.

In effect probably Wonderla is signalling to the competition that

“See, my returns are not that attractive, and I run my business quite
well. There is no incentive for you to come into my business in a
geography where I am present or for that matter anywhere in India. On
revalued land, the returns are not great.”

But here is the question. Wonderla is a direct-to-consumer branded


business that provides happiness and memories to its customers. Is there
pricing power for the business?

If no, it is a bad business.


If yes, how would the business look years from now when the fixed asset
investment is not that high and the working capital investment is
negligible? The existing parks are cash flow machines. What could it do
with the cash in a country like India with the skills it would continue to
develop into future?

Hope you enjoyed this interpretation of the concall. We would love to


hear your thoughts on any business that you learned a lot from or admire
immensely.

Sources:
Wonderla Concalls, Intelligent Fanatics Website

Another nice analysis, Rohith. One more indicator to gauge quality of

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operations would be the number of accidents / harmful incidents that


have occurred in the past across their various parks, and how does it look
compared to other well reputed global parks.

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