1.

A supply chain consists of all parties involved

a) Directly
b) Indirectly
c) Both
d) None

2. 2. A supply chain is
a) Dynamic
b) Static
c) Lethargic
d) None

3. A supply chain involves the constant flow of

a) Information
b) Product
c) Funds
d) All
4. 4. The objective of every supply chain should be to maximize
a) Supplier value generated
b) Customer satisfaction
c) Product Quality
d) the overall value generated
5. Supply Chain Surplus =
a) Customer Value – Supply Chain Cost
b) Customer Value + Supply Chain Cost
c) Customer Value * Supply Chain Cost
d) Customer Value / Supply Chain Cost
6. Supply chain profitability is
a) not correlated to the value generated by the various stages of the supply chain.
b) the total profit to be shared across all supply chain stages.
c) the difference between the revenue generated from the customer and the overall
cost across the supply chain.
d) B and C only
7. The most of supply chains are network, it may be more accurate to use the term
a) Supply network
b) Supply web
c) Group chain
d) A&B only
8. A growth in supply chain surplus increases the size of the total pie, allowing contributing
members of the supply chain to
a) Loss
b) Benefit
c) No effect
d) None

9. Each decision should be made to raise the supply chain

a) Surplus
b) Profitability
 c) Network
d) All of above
10. The decision phases in a supply chain include
a) production scheduling.
b) customer relationship management.
c) supply chain operation.
d) supply chain orientation.
11. Every decision fall into 3 categories except
a) Supply Chain Strategy or Design
b) Supply Chain Orientation
c) Supply Chain Planning
d) Supply Chain Operation
12. Supply chain design decisions are typically made for the
a) long term
b) daily
c) weekly
d) month
13. In which phase, the time frame considered is a quarter to a year.
a) Supply chain Strategy/Design
b) Supply chain Planning
c) Supply Chain Operation
d) Supply chain Orientation
14. Supply chain Planning is based on
a) Forecasting
b) Uncertainty
c) Customer’s response
d) A &C
15. The time horizon here is weekly or daily is selected in
a) Supply Chain Strategy/ Design
b) Supply Chain Planning
c) Supply Chain Operation
d) Customer relations
16. The goal of Supply chain operation
a) To handle the customer order
b) To create customer value
c) Customer order fulfilment
d) Efficient response time
17. Customer order fulfilment refers to
a) the point in time when the customer has access to choices and makes a decision
regarding a purchase.
b) the customer informing the retailer of what they want to purchase and the retailer
allocating product to the customer.
c) the process where product is prepared and sent to the customer.

d) the process where the customer receives the product and takes ownership.
18. The cycle view of a supply chain holds that
a) the processes in a supply chain are divided into 2 categories.
 b) the processes in a supply chain are divided into a series of activities performed at
the interface between successive stages.
c) c. all processes in a supply chain are initiated in response to a customer order.
d) d. all processes in a supply chain are performed in anticipation of customer orders
19. All supply chain processes can be broken down into how many process cycle
a) 2
b) 3
c) 4
d) 5
20. The push/pull view of a supply chain holds that
a) the processes in a supply chain are divided into a series of activities performed at
the interface between successive stages.
b) all processes in a supply chain are initiated in response to a customer order.
c) all responses in a supply chain are performed in anticipation of customer orders.
d) d. the processes in a supply chain are divided into 2 categories depending on
whether they are initiated in response to or in anticipation of customer orders.
21. Each cycle consists of ______ subprocesses
a) 4
b) 5
c) 6
d) 7
22. Pull processes is also referred as
a) Reactive Process
b) Analysis Process
c) Speculative Process
d) Supply Cain Process
23. Push processes may also be referred
a) Reactive Process
b) Analysis Process
c) Speculative Process
d) Supply Cain Process
24. The processes involved in the replenishment cycle include
a) retail order receiving.
b) retail order entry.
c) retail order trigger.
d) retail order fulfilment.
e) all of the above
25. The customer order cycle occurs at the
a) customer/retailer interface.
b) retailer/distributor interface.
c) distributor/manufacturer interface.
d) manufacturer/supplier interface.
26. The replenishment cycle occurs at the
a) customer/retailer interface.
b) retailer/distributor interface.
c) distributor/manufacturer interface.
d) manufacturer/supplier interface.
27. The processes involved in the manufacturing cycle include
 a) retail order receiving & entry
b) retail order trigger.
c) retail order fulfilment.
d) all of the above
28. The manufacturing cycle occurs at the
a) customer/retailer interface.
b) retailer/distributor interface.
c) distributor/manufacturer interface.
d) manufacturer/supplier interface
29. The procurement cycle occurs at the
a) customer/retailer interface.
b) retailer/distributor interface.
c) distributor/manufacturer interface.
d) manufacturer/supplier interface.
e) none of the above
30. The relationship between the manufacturer and supplier during the procurement cycle is
very similar to the relationship between
a) customer and retailer.
b) retailer and distributor.
c) distributor and manufacturer.
d) manufacturer and customer.
31. Which of the following is not an accurate statement about pull processes?
a) May also be referred to as speculative processes…
b) Execution is initiated in response to a customer order.
c) At the time of execution, demand is known with certainty.
d) May also be referred to as reactive processes.
32. Which of the following is not an accurate statement about push processes?
a) May also be referred to as speculative processes.
b) Execution is initiated in anticipation of customer orders.
c) At the time of execution, demand must be forecast.
d) May also be referred to as reactive processes...