A

Activity-based cost accounting p163

access to distribution channels 103 22

adaptive mode 9 25
administrative jawboning 93 11
adverse selection 39 26
agency costs 38 24
agency theory 38 23
aligning executive interests with owner
40 29
interests
alternative strategic management structures 6 15
antitrust laws 93 11
attitudes and opinions 9
availability 119

B
Benchmarking p176

barriers to entry 102 22

barriers to entry 102 28
beliefs and values 9
benefits of a participative approach to strategic 10 28
management
board of directors 36 21
business level 6 14
buyer behavior 118 32

C
Casual ambiguity p170

Customization p128

Core competence p166

Complexity of global enviroment – five factors p137

Complexity – p141

capital requirements 102 22

CEO 9 27
characteristics of strategic management 7 17
common mistakes in identifying
114
competitors
company creed 27 13
company mission 12 32
company mission 23 3
 company philosophy 27 13
competitive analysis 114 27
competitive environment 116 32
competitive position 116
competitor profile 116
components of the strategic management 12 31
models
concentration 28
concern for public image 25
concern for survival 25
consumers 25
contending forces 101
continuous improvement 15 35
corporate level 6 14
cost disadvantages independent of size 103 22
creditors 118
cultural conditioning 90 9
customer function 94 12
customer profiles 117
customer-market 25

D
Diversity p141

Deming's 14 points 32 18
demographic 118 32
demographic makeup 90 9
dimensions of strategic decisions 4 7
dynamic 18

E
Economics detterence p171

Ethnocentric orientation p133

ecological conditioning 90
ecological factors 96
ecology 96
economic factors 88
economies of scale 102
education 90
emphasis on environmental factors 120
employment rates 119
entrepreneurial mode 9
environmental legislation
ethnic conditioning 90
 excerpts from actual mission statements 25
external environment 12
external environment 88

F
Franchising p143

Foreign branching p413

fair-trade decisions 93
feedback 18
firm's external environment 5
firm's long-term prosperity 5
forces determining formality 9
forces driving industry competition 101
formality 7
formulating a mission 24
functional level 6
functional tactics 13
future oriented 5

G
Globalization p128

Global corporation p130

Global industry p139

Geocentric orientation p133

generic strategies 13
geographic 118
geographic domain 25
globalization 128
globalization of the economy
government policy 104
grand strategies 13
growth 26

H
hierarchy of objectives and strategy 9
how agency problems occur 38
10
how competitive forces shape strategy 0
11
how to identify competitors 4
 11
Human resources 9

I
Intangible asset p167

Isolating mechanism p170

immediate competitive situation

impact of political activity
individual business divisions 6
industry 109
industry analysis 109
industry environment 100
industry environment defined
inflation rates
internal analysis 12

J
Joint ventures p143

Jockeying for position p107

K
L
Lincensing and contract manufacturing p142

labor unions 119

large amounts of the firm's resources 4
levels of strategy 5
Lifestyles 90
long-term objectives 13
loss of habitat and biodiversity

M
Multidomestic industry p138

major board responsiblities 36

Michael E.Porter 100
Microbusiness 7
minimum wage legislation 93
mission statement components 25
 moral hazard problems 38
multifunctional or multibusiness consequences 5
multiple business firms 6

N
Newest trends in mission components p31

Niche market exporting p142

O
Operating enviroment p116

Opportunity p154

Organizational capabilites p167

Outsourcing chap 4

P
Path dependent resources p170

Primary activities p160

Product life cycle p181

Physically unique resources p170

Polycentric orientation p133

Philosophy 25
planning mode 9
Policies 14
political factors 93
Pollution 96
pollution and pricing policies 93
power curves 112
powerful buyers 106
powerful suppliers 105
primary company goals 26
prime interest rates
problems in defining industry boundaries 110
problems resulting from agency 39
Process 15
product differentiation 102
product impact market studies (PIMS) 26
product-service 25
profitablity 26
Psychographic 118
 public image 28

Q
Quality p15, 32

Questions addressed in a mission statement p24

R
Resource based view p166

Resource-based view in Internal analysis p172

Regiocentric orientation p133

reengineering the organization 15

refocusing the organzation 15
religion 90
remote environment 88
reputation 119
restructuring the organization 15

S
SWOT analysis p153

SWOT analysis diagram p157

SWOT limitations p158

Stakeholders activism p137

Support activities p161

Standardization p128

Strength p155

self-concept 25
self-concept 30
sensitivity 32
short-term objectives 13
single-business firms 6
social factors 90
solutions to agency problems 40
stakeholders 16
strategic analysis and choice 12
strategic business unit (SBU) 6
strategic control 15
strategic management 3
 strategic management model 11
strategic management process 11
strategy 3
strategy makers 9
structural attributes
subsitute products 107
supplier function 94
suppliers 118
survival 26

T
Tangible asset p167

Threat p155

Three circle analysis p178

task environment 116

tax programs 93
technological factors 94
technological forecasting 95
technology 25
threat of entry 102
top-management team decisions 4
trends in the growth of the gross Chap 4
national product

U
Unemployment rate chap4

Value chain p159

Value chain analysis p159

W
Wholly owned subsidiaries p144

Weakness p155
Y