Index AIAG analysis: 142. abuse failures 128 accountability 198 accounting 99 analysisldecision asset care 20-21, 32 asset management 176-179 asset-value based henehmarks 199 attitudes 171, 173-175, 196-197 ‘automation 11-12, 121-122 sutomation technology 175-176 43, 165 ification reports 161 backlog 16 backlog by craverew/department 158 bateh data-transfor 183, benchmarking 27-54, 195-197 benchmarking partners 201 best practices 27-30, 35-36, 170-173, 191-208 bin stock items 140-141 blanket work orders 100-101 breakdown analysis report. 162 breakdowns: 1266127 buclget variance report 162 CADICAM systoms 182 canceled PM work 167-168 capacity 115-116 capital equipment 58: weatalogs. 186-137 cell dependency 122 centralized organization 4-65 classifying spares 142-143 CMMS (see computerized maintenance ‘management systems) cade of conduct 5 calleetive bargaining 71 combined stait 63 competition 171-172 competitive analysis. 28-29 competitive benchmarking AS completed work orders report 158 components. 129 computers mainte wee management systems 40,71 73, 75, 147-153, 181-182 condition bused maintenanee 125-126 consumables 141 continuing educ continuous impror contract staff 63-64 contracting 21-2 ‘control system 81 ‘copycat benchmarking 52 core competencies 30-31 corrective maintenanee 61, 75 correspondence programs. 90 cost comparisons 194 cost information $7 cost of maintenance vil, xv cost reductions 56 ‘cost savings 144-145 ‘cost variance report. 167 costs MIM ‘eralt training 88, 90-91 ceraft usage summary report critical equipment critical spares 141 eros reference fisting 160 cross training 92.93 1600 es 128-129 daily reports. 15, delivery dates 137 document management 2 downtime report 159 -AM systems (see enterprise asset ‘management systems) emergency report 154 emergency work orders 101-102 cemployeeierafvierew listing 160 enablers 29-30, 114, 197 energy consumption 89, 123 energy management systems 182 engineering 98-99 engineering-eentric model 67-69 ‘enterprise asset management systems 181-182, 188-189) ‘environmental regulations: 71210 BOQ report 164 equipment 148 equipment availability. 179, 192 equipment failure 127-128 equipment history 104 equipment history report 161 equipment life 123 ‘equipment listing. 160 ‘equipment performance 203-204 equipment service 60) ERV (see estimated replacement value) estimated replacement value 199 3, 98, 179 failure 123 nancial optimization 19-20, 4 first-line foreman or supervisor 69-72 foreman 69-72 gap analysis 45-47 {encral information reports 160-168 keneral practices 18-19 engraphical organization 64-66 Hoals 55-60) hands-on activities viii hands-on time 113 hard eopy eatalogs 136-137 hybrid organization 65-66 improvement 3 infant mortality house staff 63 house training 89-90 Inspections 132 insurance spares 141 integrating systems 183-184 Integration of maintenance management Is1-189 interfacing systems 183 snternal analysis. 37 internal benehmarking 35 Intemational marketplace 169-179 interpersonal training 40-41 Inventory 9-11, 39, 59-60, 73, 99, 103, 122, 135-146, 148, 165, 192-193, 204-206, Inventory over max report 16d issuv/returns report Lt 127 JIT (see ust In Time) Job skills 110-111 journeyman training 92 Just-In-Time manufacturing 122 Index key performance indicators 43-44 KPIs (seo Key Performance Indicators) bor controls 103 labor costs 177-178, 1936194 labor productivity 114 list parts issues 166 lubrication xii maintenance and ROBA 31 maintenanee and work order systems. 97-98 ¢ controls maintenance costs 5 193-194, 200-201 maintenance organizations 1-2, S584 ytenance performance 20] maintenance planners 72-74, 105-111 maintenans maintenance problems 105 maintenanee records 5! smaincenan maintenance reporting 14-15 maintenanee resources $8 maintenance spares 140-143 maintenanee stores 139-143 cfies 343 maintenance, status vii maintenanee-centrie model 66 management analysis 147-168 ‘management reporting, 147-168, mandatory tasks 131 delays 135 maximizing production MES systems 181 meter-based work order report 154+ monthly reports. 158-160 MRPIL systems (sce mate planning) MTRFAITTR report 162 nents, non-mandatory tasks 181 non-pyraniiding tasks 181-132 onchand quantities. 137 vperations. 12-13, 41, 98 ‘organization by ai organization evolution 81-84 outagershutdown report 163 outages 102 ing P.O. report 167Benchmarking Best Practices in Maintenance Management overdue PO. report 166 overdue PR. report 163 overtime xi overtime report 167 PO, history report. 167 partners 37, parts activity 164 parts adjustment transaetion 166, parts master list. 160 parts reeeipt list 168 parts warranty report 166 ast due work order report 158 performanee goals performance indicators. 43-44, 77 perlormance measurement 104,139 personnel 149 personnel summary report 158 planned work orders. 100 planner training 94 planners vilisix, 72-74, 106-111 planning 6-7, 103-1004, 105-114, 12 192 planning clfectiveness report 158 planning failures: 111-112 PM compliance report. 156 PM ducioverdue report 156 PM efficiency and compliance report 163 PM route listing 163 predictive maintenance 5-16, 41-42, 61- premature benchmarking preventive maintenance xil-xiil, 8-9, 38-39, 61, T1-72, 76, 102-103, 12 price change report 165 priority system 117-119 proaetive maintenance 71, 125 procurement 39 progedural review 53 produetion-centric model 66-67 purchasing 9-11, 73, 99, 135-146, 148-149 pyramiding tasks 131-132 quality. 7, 128, 171,173, random failures. 127-128 ROM (see reliability centered maincenan reaetive maintenance 60-61, 71 realtime parts. 136 rebuildable spares 141 redundaney 122 211 reliability centered maintenance 16-18, 42, 126 reliability-focused organization 197 reorder list 165 reorder report 154 repairfocused organization 197 repair length report 162 repetitive repairs repart_ 162 reporting structure 66469, 195 residual parts 142 resource requirements forest 161 restocking report 166 return on fixed assets 31-34, 176 return on net assets. 176-179 ROEA (see return on Hixed assets) roles and responsibilities. 69-79. RONA (see return on net assets) ny safety 70 sales costs. 200-201 schedule compliance report 135 Hhedule progress report. 154 schedule projection report. 156-187 scheduled refurbishings. 12: scheduled work orders. 100 heduling 6-7, 72-73, 103-104, 108, 114- 120, 130, 192 serap 142 shop-floor control shutdowns 102 similar indusery benchmarking 35 slow moving parts 164 spare parts. xiv stalfing. 62-64, 79-81, 200, stand-alone system 183 standardization standing work orders 100-101 statisties report. 161 status codes 115 stovk ont report 168 stores (seo inventory) supervisor training 94.95 supervisors 69-72, 106-108 supervi surplus parts 142 survey of maintenance management 1-26 stems. 182 ory effectiveness report 159 technical training 40-41 tools and equipment 142 top ten report 162 total productive maintenance 42 ‘TPM (see total productive maintenance) tracking assets. 138212 training 3-4, 40-41, 73-74, 78, 85-95, 206-207 unethical benchmarking 52 upper management 99 useless spares 142 vendor performance analysis 167 vendor training 89 vocational schools 88-89 wear out 155-158 where used listings: 137 work controls. 39440 work flows 39-40) work order listing 15: work order status report work order systems ixexi, 3 work orders 46, 149-150 work summary report 153-154 World class maintenance management 169-180 wrench ime 113, 203 15 -40), 7-104 Chapter 12