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Make-or-Buy Decisions
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Make-or-buy decisions involve the assessment of whether an organization should continue
manufacturing a product or service ‘in-house’, or if it should just buy those from an outside supplier.
Why Outsource?
If an organization is already manufacturing the entire product internally without involving any
outside contractor, why should it outsource any of its business processes?
external organizations;
Bene ting from a lower cost o ered by outside suppliers that are more e cient in producing
certain products or services;
Overcoming production constraints caused by a shortage of internal resources;
Procuring products and services of a higher quality.
Qualitative Analysis
Organizations need to weigh the short-term nancial impact of outsourcing against the long term
consequences.
Quality
Will external sourcing compromise the quality of the nal product?
Can a business enhance the quality of its products by hiring a specialist?
Reliability:
Is an external supplier better equipped to deal with sudden uctuations in production
requirements?
Will d l ti th l f b i k it l bl t l di ?
Will delegating the supply of a business process make it vulnerable to supply dips?
Control:
How important is a speci c process, product, or component, to the core business?
Will giving up the control of a process make the business less exible?
Capacity
How will the organization deal with idle resources if it decides against manufacturing in-
house?
Will outsourcing cause redundancies and how will they impact the organization?
Competitiveness
How will outsourcing a ect the pro tability of business?
Is the cost of buying a component or process from outside lower than the internal
production cost?
Can outsourcing help the business improve its competitiveness by channeling its focus to
the key areas?
Quantitative Analysis
Any cost that does not change as a result of the decision should be ignored such as depreciation
and indirect xed costs.
Calculating the relevant cost is the rst step in nding the most cost-e ective option.
Relevant Examples
Costs
Non- Examples
Non-
Relevant Examples
Relevant
Costs
Costs
Non-cash Depreciation.
expenses
Committed The rental expense of a factory building whose lease agreement does
costs not allow termination until the end of the lease term.
Once we sort out the relevant costs in the make-or-buy decision, we need to nd which option
minimizes the total cost.
The approach to nding the optimum solution in an outsourcing problem depends on the number
of limiting factors.
Number1of IfMake
the internal
or Buy?cost exceeds the external price, it is better to buy.
limiting factors
If the external price exceeds the internal cost, it is better to make.
Production priority is given on the basis of incremental cost per
limiting factor.
Example
Phone Inc. is a manufacturer of cell phones. Until now the company has manufactured all phone
accessories in-house.
The company CFO is wondering if it can reduce the manufacturing cost of cell phones by
outsourcing the production of 3 accessories: charger, battery, and earphone.
The accountant has forecast the following information for the next year
The accountant has forecast the following information for the next year.
Cost of Production $ $ $
Fixed cost
Direct xed costs relate speci cally to each component. Non-manufacturing overheads represent
the allocated share of head o ce expenses.
Outsource Inc. has supplied the following quotation for the supply of the three components.
Charger
Charger Battery
Battery Earphone
Earphone
Sales (Units) $ $ $
Price 10 4 8
B. If only 3,000 labor hours are available, how many units of each component should be produced
internally or outsourced?
C. If only 3,000 labor hours and 1,000 machine hours are available, how many units of each
component shall be manufactured or outsourced?
Solution
A. To nd the optimum solution, we need to compare the relevant cost of making each component
with the buying price.
$ $ $
Acquisition Price 10 4 8
B. We need to rank the three components for production priority based on the incremental cost per
limiting factor.
Batteries are excluded from the calculation of production priority because they will be outsourced
anyway based on our assessment in Part A.
Charger Earphone
Charger Earphone
Production rank 2 1
Self-production of earphones result in higher savings per labor hour compared to chargers which
rank them higher in the production priority.
Phone Inc. should use labor hours in the production of maximum units of earphones and
manufacture chargers only if any surplus labor hours are available.
Total 3,000
Once we have calculated the self-manufactured units of each accessory, we can calculate the
number of units we need to outsource as the balancing gure.
C. We are going to solve this part of the problem by using the Simplex Method of linear
programming because it involves multiple constraints and products. If you are unfamiliar with the
basics of linear programming, I suggest you review this lesson.
To solve this problem, we rst we need to de ne the objective function and enter data relating to
the cost and constraints for each accessory in Microsoft Excel.
We then use the Solver function to mark the relevant data as follows:
Pressing the Solve button will return you the optimum solution:
We cannot cover all aspects of the Simplex Method in this article as the topic deserves a video
tutorial of its own which I will be adding soon.
Do subscribe to our YouTube channel to catch any updates. Let us know if you have any questions
on this topic in the comments below.
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Table of Contents
Why Outsource?
Qualitative Analysis
Quantitative Analysis
Example
Solution
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