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Handle incoming

(WFH) Work Call or make and


From Home Till follow-up on
if you want to apply for any process fill the form
Company Calls / customer
https://docs.google.com/forms/d/e/1FAIpQLSeWk0iwnq1X6zqPo439cnDyBaOb5U_rHuQoMyod30N1W3x86g/viewform
(WFO )Work concerns
Amazon (Voice)
From Office regarding NISM Certified
- Contractual (2 -
Delivery, (National
3 Months) DJO - Outbound
Refunds, Order Institute of
Status WFH / WFO Process About Process Sales
JobStatus,
Title - US Office Loctn.
Process Securities
Active WFO Amazon Handle Cont.. Cancellations,
CSR / Sr. CSR Market)
Thane
Returns, Billing,
Healthcare
etc.
Products
1.2 In Active Shares & Mutual FunNISM Cont... Csr
US Based B2B
1.3 Active WFO DJO cont.. outbound sales Telesales
SALES
process Custome
Cigna INBOUND And Service
inbond/Email Email Associat
1.4 InActive WFH (till Co Says) Chat Process Vodafone web Chat CSR(Chat)
Email Pr

1.5 active WFO Cigna Inbound Cont. Inbound Cont.. CSE needs to
Csr Cont..
solve queries
Custome
and complaints
Service (
1.6 Active WFO Yes Bank Cards EMI Collection related to online
CSE needssales-
Outbound
shopping to
call up doctors
Mutual funds
1.7 Active WFO ( Contract) E Commerce Cse cont.. and
Foodsell
Customer
advisor up Cont
Serv
Delivery
US Based B2B shoes
App (US)to the
-
outbound sales patients
(Voice / Chat) -
1.8 Active WFO I-Direct Outbound
processCont.. diagnosed
Contractualfrom upto
diabetes🔯
Candidates
31st December, will
have
2020 to call the
1.9 InActive WFO USB2B Cont Cse cont.. ✡LOB- Digital
potentialSALES
Relation
customers
Candidate and
Candidates will Manager
sell banking
1.1 InActive WFO ( Contract) Doordash (food Del Process Similar ContCSRshould
have to
be open
/ Sr. CSRcall the (DRM) /
products
to both (Mutual
potential Officer (D
Funds,
customers and
2 Active WFO Axis Bank Candidates Cont.. DROInsurance,
Cont etc.)
sell Insurance
Malomatia is a
products
Qatar Process
3 Active WFO Helpline by
Canara Insurance (SaCandidates Cont.. Associate
Government of
qatar for Covid
3.1 Active WFO Asain paints Inbound process Associate
19 patients and
Enquiries
Inbound +
4.1 inActive WFO Malomatia Malomatia CSROutbound
Provide
customer service
to Amazon
customers
regarding
qatar for Covid
19 patients and
Enquiries
Inbound +
Outbound
Provide
customer service
4.2 Active WFO Colgate Inbound/OutBound CSRto Amazon
Provide
customers
customer service
Amazon -US
regarding
to Airline
Process (Chat)
4.4 Inactive WFO OMNI ChatEasy Jet [EJ] csr refunds,
customers
-UK Process - cancellations,
regarding
(UK Airline returns,
Manage offers,
Metropolis bookings,
4.5 Active WFO Amazon Cont cont Labs
Customer
Provide CSRetc.
/ Sr. CSR
incoming
(Inbound) refunds,
Service) - inquries relate to
Chain of cancellations,
tests / report
4.6 Active Easy Jet Cont diagnostic
Provide cont CSRrescheduling,
/ Sr. CSR
collection
baggage lost,/ etc
companies Sell IDFC / etc.
packages
banking products
5 Active WFO MetroPolis Manage Associate / Sr. Assoc
Acquire potential
clients and ask
5.1 Active WFO IDFC First Bank Sell cont.. them / Sr. Assoc
Associate
Outbound Sales
Process
5.2 Active WFO Stock Broking - (UpstAcquire cont.. CSR / Sr. CSR

Active WFO Upstox Outbound Cont.. Associate / Sr. Assoc


Answer queries
related to
5.3 Active WFO Inbound process Csr medical billing

6 Inactive Medical Billing (US V Answer Queries Collectors


health insurance
sales(outbound)
7.1 Inactive WFH (till co. Says) Hinduja Hospital Home loan sales
.. outbound
process
7.2 Inactive WFH (till co. Says) Yes Bank insurance Health Ins cont.
Email & Calling (
blended )
7.3 Inactive WFO HFL Home Loan Cont

7.4 Active WFH (till co. Says) TATA CFD Process Email & Call Cont
Edelweiss Tokio
Life Insurance
7.5 Active WFO ADITYA BIRLA

Customer
7.6 Inactive WFH (till co. Says) ETLI Cont. Insurance Service service email
IPRU(ICICI
and chat process
Prudential Life
(60-70% Email-
insurance)
Chat and 30-
40% Calling)
Customer
service email
IPRU(ICICI
and chat process
Prudential Life
(60-70% Email-
7.7 Active WFO BPCL INBOUND
insurance) CSR
Chat andhealth
Medical 30-
SD(Suburban 40% Calling)
care customer
Diagnostics)
8.1 InActive WFH (till co. Says) I Pru Cont.. Blended Cont.. service process
Upstox
Customer
8.2 In Active WFH (till co. Says) SD Cont.. Medical Health Cont.. service

8.3 Active WFH (till co. Says) Upstox Upstox Customer CSR
Aditya Biral
Money ABM
8.4 Active WFH (till co. Says) Upstox Sales Upstox Sales

8.5 Active WFH (till co. Says) Abm Cont

8.6 Active WFH (till co. Says) HDFC HDFC Sales


Administer the
whole
8.7 Active WFH (till co. Says) HDFC HDFC EMAIL Csr recruitment
process and
execute the
9.1 InActive WFO bharti Axa Preparation
same select,of
detailed financial
test, interview
statement
schedulingand and
9.2 Hold Field Work Field collection exe in-depth
recruit Analysis
& Valuation as
employees of
companies
required by
9.3 WFO Hdfc Crossell Lead generation Designing,
under coverage
clients
Mobile phone
implementing,
android
and must
maintaining
Working
9.4 WFO Idfc bank collection loan collection Shortlist
the
GivesBCP and ITon
independently
candidates for
DR plan
constructive
companies for the
for
various positions
organization
10.1 Active WFH (100 %) Dish TV feedback
Mobile Phone Cont.. CSRpreparing to
coordinate and
associates
detailed and
financial
arrange
1) Voice for
Assisting
Manage process
and
derive
models action
and
interviews
(Inbound & with
10.2 In Active WFO Meritnation CSRhandholding
incoming
plan
preparing
The person
Outbound)
various
inquiries
detailed related
would
Schedule beequity
departments
to Shopping & in
Understands
research
We reports
are looking
responsible
Collection Process done on Tatafor
arranged
2) Fluent
conducting the
10.3 Active sbi cc Unistore (Tata CSRprocess/function
for a Linuxwith
developing
interview
Communication
Business &
CliQ) - Inbound
CliQ
goals andImpact
platform
Preparing
administrator
managing help
peer
foreign
Skills
Analysisin
(Returns, English.
Adani inbound - 3 Months CSRthe
Voiceprocess team
comparison
who will be
applications,
delegates
3) Rotational
to
as per
10.4 Active Refund,
achieve
analysis Track
them
to
Contract responsible
database
their
shifts requirement
and for
Assisting
Delivery,
identify in
potential
designing,
management,
Rotational
conducting Week
Cancellation,
Completing
company Call
forto
implementing,
team
off’s handling
Coordination
Needs
organization be
Replacement,
Monitoring
investment, and
and
with
in monitoring
client
compliance
level riskissues,
Product
Feedbacks
following as
every
the
coordination
advertisements
with all the
assessment for
in
Complaints,
per SLA or etc.)
would
Schedule
departments
to Shoppingbe & in
Understands
research
We
responsibleare looking reports
arranged
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conducting
done on Tata thefor
Unistore (Tata process/function
for
developinga Linuxwith &
interview
Communication
Business
CliQ) - Inbound
CliQ
goals
Preparing
administrator
managing andImpact
platform help
peer
foreign
Skills
Analysis
(Returns, in English.
Voice - 3 Months the
comparison
who team
applications,will be to
delegates
3)
Refund, Rotational Trackas per
Contract achieve
analysis
responsible
database them
to for
their
shifts
Assisting
Delivery, requirement
and in
identify
designing,
management,
Rotational potential
Week
conducting
Cancellation,
Completing
company fortoCall
11.1 Active WFH (till Co Calls) UniStore Cont.. implementing,
team
Manage Incoming CalCSRCoordination
off’s
organization handling
Needs be
Replacement,
Monitoring
investment, and
and
with
in
level monitoring
client
compliance
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Feedbacks
following everyas
the
coordination
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with
assessment all the for
in
Complaints,
per
news SLA for orthe etc.)
11.2 Active Myntra infrastructure;
requirement
agencies
operational
line with definedto
ICICI Bank Manage
Internally
same
Outbound
also,
gathering.
release
requirements to ads calling
in
Home lone Business
productivity
for
newspapers
and lead
collaborate work as with
per
process Continuity
requirements
12 Active WFH( 100%) FLIPKART Voice Process cont. Inb/ Conducting
Tracking
generation
other
Job
theOutBound
Manage team
company’s major
and
Calibration
events implement
across
members
Responsibility:
Responsible
norms
productivity
Represent and tothefor
strategies
Sessions
global to
and
markets,
develop
pre/post
policies.
requirements
organization offers in
13 Active WFO ICICI BANK CONT OutBound Cont improve
initiating
specifically Action
Software automation
follow-ups
and
all implement
information with
production
Plans
equity
Should for
markets
have
Developer strategies
selected
4)
securityMust have
strategies and and
to
(Active
ASP.NET & reducing
and
Inbound
deployment analyzing
candidates
Laptop
improve
Should / Desktop
have
Lateral Openings
PHPEureka
WFO client
Monitor
Variance
their
customer
processes.
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audits
effectsdaily
Expertise on
service
You
customer
production
the
experiencelocal service
stock
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Column6
in
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Windows
Coordinate
Permanent
experience
Implement /an
and
and
Near
reports
Demonstrate
markets and
and
1.1 Active WFO Software Cont The Person Cont. Software integral
Web
maintained
Work
Monitor
broking
DR, FARfrom part
application
daily
Developer DR, aof
Home
proactively
expertise
related
1 to 2 asset
yrs in
the
production
experience
Work team,
development
relationship
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Home
1.2 Active WFO Linux cont.. we are Looking Cont.Linux manage
functional
classes
inbound
Developer files as
making
using
the
mandate
reports
/knowledge
Anywhere Dot every
recruitment Net
broking
andand BC
they
experience approach
1.3 Active WFO Team leader Should Have Cont Team problem
technologies
agencies
experience
leader
proactively
Solution, oftothe
Crisis
SLA
the
Analyzingability to
stock
Team Leader - platform
(C#,
ensure
manage ASP.Net, a
timely
files
1.4 Active WFO Quality Analyst Should Have
Assistant Cont QA Management
commitments
apply
specific
BFSI
problem them inas the Team Le
Operations MVC,
inputs
they
Plan and your
WCF,
approach of
Assistan
Operatio
Manager / aligned
movements
background
own, and project
1.5 Active WFO Trainer (Sales)
Should Have Cont Trainer
LINQ,
EnsureWPF.
closure
SLA ofsolving
client the Manager
Manager - them
respective
1.6 Active WFO HR Co-ordinator Adminster cont.. HR Coordinatior
commitments
Conduct
dictated
Coach
Tracking SLA’s
sharp Manager
BPRMS
Sr. Manager / accordingly.Work
·workshops
position Expertise
2 In Active WFO Team Leader Cont Manage Productivity TL Ops are adhered
associates
movements for
andto
on Sr. Mana
AVP – Software ing
in
Ensure as
database
stakeholders per
client /
peers
certain
requirement on Quality
stocks, of AVP
3.1 on Hold WFO Am Sales Cont..
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Prepare
Assisstant
dictated
departments
Assist
tools Man
in monthly
SLA’s
the on
pertaining
and
Client
MYSQL, analyzing
recruitment for SQLto
3.2 Active WFH (till Co Calls) Team Leader Manage Cont Team are
Businessadhered
clarification
to the
leader
daily, project
monthly or
process
Server
report
Continuity as smooth
2005 &
resolution
movements of and
3.3 Active WFH (till Co Calls) Sr Manager Cont. Preparation Cont going
Sr Manager
above
requested
Assist and
(SQL
in the by
issues
Understand
finding as
reasonstheythe
security
scripting/
management T- point
3.4 Active WFH (till Co Calls) Quality Analyst Gives Cont QA clarification
Be
arise
impact
for a single
the between
of
same or
requirement
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resolution of of
of contact in
customers
individual and
the
Prepare
issues process. &
astrack verify
theytoof
addressing
operating
performance
Keeping
employment
arise
queries
personnel between
from
meet
block /deals
improve
contracts,
customers
various and
existing
own
taking targets
place
associated
operating
and
Handle prospective
attrition
during
paperwork market in
personnel
clients/
and shrinkage
Coordinating
hours andRFPs
accordance
relevant to with
BCP
with
tracking the client
fund on
company
Handle attrition
process
buying in related
stocks
procedures
and
Ensuring shrinkage that andthe
issues
post &
market updates
policies
BCP Tests are
hours
conducted
Ensure as
Organize,
per the calendar
Adherence
Tracking To
operate
and maintainand
Process
brokerage Quality
maintain
records fora
SLA's
reports and
complete
various audits filing
analysis
system for on stock
Listen
markets & as clearly
well
selection
Conduct related
BCMS
presents
as specific
documents
Internal Audits
information
company stocks
as and when
policies
BCP Tests are
hours
conducted
Ensure as
Organize,
per the calendar
Adherence
Tracking To
operate
and and
maintain
Process
brokerage Quality
maintain
records a
for
SLA's
reports and
complete
various auditsfiling
analysis
system for on stock
Listen
markets & asclearly
well
selection
Conduct related
BCMS
presents
as specific
documents
Internal Audits
information
company stocks
as
and and when
writing
Coordination
requiredon the
Present
reports
with the vendors
appropriate
same
for timelyBCM
Conduct
information in a
payment
Training
clear
Keeping andupdates
Sessions
concise
on daily manner,
news in
Coordinate with
both
terms orally
of and in
Cabinet
external and
Prepare
writing
decisions,
internal
Organization for
political
employees
ISO
Take 22301
others
announcements,
regards to all HR
Implementation
perspectives
company into
related matters
account
specific when
communicating,
announcements
Any other task
negotiating
and tracking or
assigned by the
presenting
movements
managementon
arguments
the specific
stocks or
benchmark
indices

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