BRIGHT SKY TRAVEL AND TOURS,

complies with the Data Privacy Act of

2012 (the Act) when dealing with
personal information. Personal
information is information about an
identifiable individual (a natural
person).

This policy sets out how we will collect,

use, disclose and protect your
personal information. Should we ask
you to provide certain information by
which you can be identified when
accessing your booking or VISA
processing details, you can be assured
that such information will only be used
in accordance with this policy.

This policy does not limit or exclude any of your rights under the Act. BRIGHT
SKY TRAVEL AND TOURS has a firm policy of protecting the confidentiality
and security of information that we collect from our customers and clients. We
do not share your non-public personal information with unaffiliated third
parties. Information is only shared with your consent except for the specific
purposes below, in accordance with all applicable laws. Please read this
policy carefully. It gives you important information about how we handle your
personal information. If you wish to seek further information on our policies,
see www.brightskytravelandtours.com

Changes to this policy

We may change this policy by uploading a revised policy onto the website.
The change will apply from the date that we upload the revised policy.
What personal information we collect?
We may obtain the following personal information:
📌 Full and complete name
📌 Birthdate
📌 Contact information including home address, email address, business
address, home telephone numbers and business telephone numbers
📌 Other pertinent and necessary details for booking and VISA processing

Who do we collect your personal information from?

We collect personal information about you from:

📌 you, when you provide that personal information to us, including via the
website and any related service, through any registration or application
process, through any contact with us (e.g. telephone call or email), or when
you book or purchase our services.
📌 third parties where you have authorized this or the information is publicly
available.
If possible, we will collect personal information from you directly.

How we use your personal information?

We will use your personal information:
📌 to verify your identity
📌 to provide services to you
📌to market our services to you, including contacting you electronically (e.g. by
text or chat or email for this purpose)
📌 to improve the services that we provide to you
📌 to bill you and to collect money that you owe us
📌 to respond to communications from you, including a complaint
📌 to protect and/or enforce our legal rights and interests, including defending
any claim
📌 for any other purpose authorized by you or the Act.

Disclosing your personal information

We may disclose your personal information to:

📌 another company within our group
📌 any business that supports our services, including any person that hosts or
maintains any underlying IT system or data center that we use to provide the
website or other services
📌 a person who can require us to supply your personal information (e.g. a
regulatory authority)
📌 any other person authorized by the Act or another law (e.g. a law
enforcement agency)
📌 any other person authorized by you

***Kindly note that a business that supports our services may be located
outside the Philippines. This may mean your personal information is held and
processed outside the Philippines.

Protecting your personal information

We will take reasonable steps to keep your personal information safe from
loss, unauthorized activity, or other misuse.

We will not sell, distribute or lease your personal information to third parties
unless we have your permission or are required by law to do so.

Accessing and correcting your personal information

Subject to certain grounds for refusal set out in the Act, you have the right to
access your readily retrievable personal information that we hold and to
request a correction to your personal information. Before you exercise this
right, we will need evidence to confirm that you are the individual to whom the
personal information relates.

In respect of a request for correction, if we think the correction is reasonable

and we are reasonably able to change the personal information, we will make
the correction. If we do not make the correction, we will take reasonable steps
to note on the personal information that you requested the correction.
If you want to exercise either of the above rights, email us at
brightskytravelandtours@gmail.com. Your email should provide evidence of who
you are and set out the details of your request (e.g. the personal information
or the correction that you are requesting).

Internet use
While we take reasonable steps to maintain secure internet connections, if
you provide us with personal information over the internet, the provision of
that information is at your own risk.
****BUSINESS TERMS &
CONDITIONS APPLY****

📌 SEATS subject to
availability. Peak Season Rate
Applies.
📌 NO GUARANTEED
BOOKING, unless PAID.
📌 MAKING A PAYMENT
MEANS YOU AGREE
WITH OUR TERMS AND
CONDITIONS STATED ON
OUR
WEBSITE: www.brightskytra
velandtours.com

*** CHINA TERMS AND

CONDITIONS ***

📌Package is on a BOOK
AND BUY BASIS. If
booking finalized, the
following are required:
- FULL PAYMENT
REQUIRED
- NON-REFUNDABLE
- NON-REBOOKABLE
- NON-ENDORSABLE.

📌 A PHP10,000 per

person down payment is requirement to guarantee reservation of slots, failure
to pay remaining balance on due dates means cancellation of booking, Non-
refundable of unused rooms and services

📌 In the event that China Group Visa issuance is suspended in the
Philippines. because of China Gov’t implementation due to some special
events, the passengers will be required to submit documents for Individual
visa processing (subject to China Embassy approval)

📌 Full payment will be required 1 Month prior to departure date.

📌 Package is not applicable for Senior Citizen/Student discounts.

📌 Surcharge may apply for non-Filipino passport holder or foreigner.

📌 Dollar Exchange Rate depends on the Airline Rate on date of actual

finalization or payment.

📌 Passenger guarantees that the names in the above booking are correct and
same spelling with the passport.

📌 Passenger guarantees that the passport is valid 6 months upon departure

and arrival and is not tampered or damaged.

📌 Immigration has the right to subject passenger to questioning or interview

upon exit. Travel Agency will not be liable for any immigration decision to not
allow passenger to depart due to any circumstances.

📌 Proper dress code must be observed upon check in. No slippers, sando or
any indecent attire.

📌 Strictly no Cancellation or amendments upon confirmation of booking.

📌 No refund for un-used rooms i.e. early out or no-show, tours, meals and
transfer services.
📌 Itinerary and meals can be flexibly changed according to local conditions
without prior notice.

📌 Full cancellation charges will be applied to any cancellation made a month

before departure dates.

#flywithbrightsky #brightskytravelandtours

*** EUROPE TERMS AND

CONDITIONS ***

📌 A Deposit of P30,000 per

person to guarantee
reservation of slots,NON-
REFUNDABLE.

📌 50% of the package

payment upon release of
visa.

📌 Remaining balance must

be fully paid 30 days before
the departure date.

📌 Cancellation made after

visa issuance will
automatically forfeit deposit.

📌 Cancellation made 20 days before departure dates will automatically forfeit

full payment.
*** JAPAN &
KOREA TERMS
AND CONDITIONS
***

We require a
P5,000.00
downpayment per
person for
guaranteed booking
(NON-
REFUNDABLE).

📌 Full payment
must be settled 1
MONTH prior to the
departure date.

📌 Down payment is
non-refundable
once VISA is approved. P2,800.00 VISA FEE applicable if VISA is denied.

📌 VISA requirements should be fully complied 3 MONTHS prior to the

departure date. If booked less than 3 months prior to departure date, VISA
requirements should be fully complied/applied at least 1 MONTH prior to the
departure date. Failure to comply shall constitute down payment 100% non-
refundable.

📌 All tickets are issued as a group ticket therefore it is non-refundable / non-

rebookable / non-endorsable / non-reroutable.

***APPLICABLE TO KOREA ONLY***

📌 Fare quoted based on the proposed group size above with 30 guests in
total. If pax down to 20, additional PhP3,000.00/Pax. If pax down to 15,
additional PhP5,000.00/Pax. If pax down to 10, total cancellation of group tour
with FULL REFUND or person should avail the “Free and Easy Package” at a
different rate. Rates are quoted based on Twin and Triple Sharing.

***FREE AND EASY PACKAGE***

It consists of roundtrip airfare, hotel accommodation, roundtrip transfers, &

daily breakfast.

📌 A guest who does not pass the immigration in Manila or Busan International
Airport, any and all tour fees will be NON-REFUNDABLE.

📌 A guest is not allowed to deviate from the group, Surcharge will apply.

📌 Korea Product Shopping is not allowed to be removed in the itinerary.

Drinks during meals are not included. Passenger travelling alone or using
single room need to pay an additional of USD130 Single Supplement on top of
the package fee.

📌 In cases where the group size is not filled up, expect the announcement of
cancellation of trip and refund 15 DAYS prior to the departure date.
#flywithbrightsky #brightskytravelandtours

*** REFUND AND

CANCELLATION ***

Any purchases made

through BRIGHT SKY
TRAVEL AND TOURS, are
non-refundable once
booked and confirmed.

No refunds will be
provided by BRIGHT SKY
TRAVEL AND TOURS, for
portions of trips missed
due to cancelled,
rescheduled or delayed
flights or if passenger is
not permitted by the Immigration Consulate to travel after airport
check-in, nor is BRIGHT SKY TRAVEL AND TOURS responsible for any
additional expenses you may incur prior to joining your trip if you miss
your departure flight or flight connection.
There are NO REFUNDS for unused transport, hotels and tours. In case
you have to withdraw from tour after it has begun due to medical
reasons, we regret that we will not be able to make any refund for
absences from the tour. Supplier’s terms & conditions apply.

In the event of natural phenomenon, force majeure, or mandated

government cancellations, leading to cancellation of flights or trips into
the preferred destination, guests may not be entitled to a refund but
may be able to move their booking to a later date depending on
Hotel/Pension/Resort room availability., BRIGHT SKY TRAVEL AND
TOURS’s only responsibility will be is to try to rebook the same
reservation with a different departure date, or a similar vacation but
there is no guarantee of availability of offering.

For Pre-booking Status Reservations: if you wish to cancel and have

your payment refunded, a cancellation fee of 5% will be deducted from
the whole amount. Refund option will only be made available once all
options have been exhausted a month prior to the initial travel date
agreed upon reservation. Refunds will usually take 30-40 business days
depending on the approval of the President.

WHAT CAN BE REFUNDED?

📌 some tours may require a minimum number of travelers to operate.

The affected traveler will be fully refunded or may choose a similar tour
package as a substitute. Should this occur, it would be under very rare
circumstances.
📌 Please note that the tour package substitute chosen by the traveler
may be more expensive than the original tour package and therefore
may be subject to an additional cost.
📌 Any additional refunds based on extenuating circumstances will
depend on the individual tour operator.

WHAT CANNOT BE REFUNDED?

📌 Down payment for reservation is non-refundable once airfare is

ticketed. Once ticketed, bookings are non-transferable but may be
rebooked and are subject to fees and penalties.
📌 All hotel and tour schedules are arranged ahead of time. Any person
failing to appear on the day of departure will not be refunded.
📌 No refund will be given for any portions of the tour unused by the
traveler after tour departure regardless of circumstances.
📌 Airfare is completely non-refundable and non-changeable for tours
when airfare is included in the final price.
📌 Hotel extensions and Instant Confirmation products (admission
tickets, city passes, etc.) cannot be exchanged or refunded once
confirmed.