North QLD Itinerary

Invoice
#Q16623881 from Sydney NS Australia to Proserpine QL Australia.

Departure 01 July 2018 & returning 13 July 2018.
Miss Chloe Dean

11 Kanwary Cl
Raymond Terrace NSW 2324
Dear Chloe
Please find the details of your booking in the pages following. We have updated your Invoice with any payments received.
Thanks again for choosing to book with us at Flight Centre.
Please remember that we offer a full travel service, including:
Flights Accommodation
Car & Campervan Hire Cruises
Rail Day trips & Excursions
Tours Ski
Transfers Insurance & Visas
Foreign Currency Key To The World ‐ Prepaid multi currency card
I look forward to discussing your travel plans further with you.
Kind regards
Samantha Ward‐Leroy
Flight Centre Raymond Terrace
Address: Shop 38 Raymond Tce MarketPlace 35‐39 William St Raymond Terrace NSW 2324
T +61 02 49872688 | F +61 02 49872892
E sam.ward‐leroy@flightcentre.com.au
Flight Centre Travel Group Ltd t/as FLIGHT CENTRE ATAS ‐ Travel Accredited ‐ No. A10412
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Address: Shop 38 Raymond Tce MarketPlace 35‐39 William St Raymond Terrace NSW 2324
Phone: +61 02 49872688 Fax: +61 02 49872892
Flight Centre Travel Group Ltd t/as FLIGHT CENTRE
ACN: 003 377 188 ABN: 25 003 377 188
ATAS ‐ Travel Accredited ‐ No. A10412
Printed date: 8/01/2018 5:29 PM (TZ +11:00)
Invoice ‐ Copy
Invoice No: I72837382
Miss Chloe Dean Issue date: 4/01/2018 11:39 AM (TZ +11:00)
11 Kanwary Cl Ref Booking: Q16623881
Raymond Terrace NSW 2324
Name(s) as per valid photo I.D.
Traveller(s): Title First name Middle name Surname

Miss Chloe Lee Dean
Mr Ryan Loxley
Details
Date of travel: 1/07/2018
Deposit due: 5/01/2018
Deposit amount: $1,314.00
Full payment due: 2/04/2018
No. of travellers: 2
Origin: Sydney NS Australia (SYD)
Destination: Proserpine QL Australia (PPP)
Insurance: Cover‐More
We hope you have an amazing travel experience. Caring for our customers means making sure they travel with
peace of mind.
We know not all travel insurance is the same, that’s why we’ve done the research and recommend Cover‐More.
Quality cover ‐ for peace of mind both before and during your trip.
24/7 emergency assistance – we’re here when you need us most. From medical emergencies to lost passports &
luggage.
Quick, easy online claims – you can claim while you are still travelling.
Travel GP – even for the non‐emergencies, our Australian medical team is here to help.
Australia’s largest travel insurance provider – 2.2 million Australians choose Cover‐More each year.
Policy Plan Excess Cancellation cover Departing Returning Trip duration

YourCover Plus SingleTrip 25 D‐$10,000 1/07/2018 13/07/2018 13 days
Most time in: Australia

Traveller(s): 1 Adult (DOB: 11/03/1992)
Traveller(s): 1 Adult (DOB: 30/04/1991)
Comments: Cancel for any reason included on this policy
Total insurance price: $375.00
(That's just: $28.85/day)
See Cover‐More FSG and PDS for coverage details. We recommend insurance is paid at the same time as deposit
to protect your investment. Before purchasing, please confirm:
Page 2 of 16
that you have read and understood the combined FSG/PDS for Cover‐More Travel Insurance (available from your
Consultant);
whether you require cover for an existing medical condition or pregnancy;
that you have read the latest claims advice available at
www.covermore.com.au/world‐events‐and‐travel‐service‐provider‐claims‐advice
Important Information
Cancel for any reason added to insurance policy
Optional Add‐ons
CANCEL FOR ANY REASON COVER
Available on International Plus or Inbound if You have purchased Cancellation Cover; or Domestic Cancel For Any
Reason Cover may only be added if You pay for this option at the same time You pay for this policy. It cannot be
added later.
If You choose to cancel Your Journey for any reason not
otherwise covered by this policy, We will pay the lesser of:
a) 75% of the non‐refundable unused portion of all travel costs prepaid in advance
b) 75% of Your Cancellation Cover sum insured under SECTION 3: Amendment Or Cancellation Costs. In any case
We will not pay more than $10,000 per policy.
Air
Airline Flight No. Departing on Arriving on Origin Destination Status
Tigerair Australia TT394 Sunday Sunday Sydney Proserpine Other

1/07/2018 1/07/2018 Kingsford QL
9:15 AM 11:55 AM Smith Apt NS
Tigerair Australia TT677 Friday Friday Cairns QL Sydney Other

13/07/2018 13/07/2018 Kingsford
11:05 AM 2:00 PM Smith Apt NS
Travellers: 2 adults on booking

MISS CHLOE DEAN
Airfare: $701.00 including taxes
Flight Package: 2 x Captains Essentials $19.00pp. Totalling $38.00. Your package includes.
Comments: Captains Essentials Package Inclusions:*
Price Drop Protection (valid for 30 days from date of purchase)
24/7 Customer Care
Transferable Deposit
The full package inclusions can be found at

http://www.flightcentre.com.au/promotions/choice
Terms & Conditions apply.*
Taxes are subject to change until paid in full.

All quotes are subject to availability at time of booking.
Flights are not confirmed.
Non‐refundable prior to departure.
Non‐refundable after departure.
Airfare rules per person:
Changes: Changes may be permitted subject to seat availability, airline fees and any applicable
reissue fees and fare upgrade required.
Cancellation: Cancellation fees may apply.
Date/time changes: Not Permitted
Cancellation before Nil Airline Refund
departure:
Cancellation after Nil Airline Refund
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departure:
This is not an E‐ticket. Please check your flight plan for flight details.
Total flight price: $739.00
Car hire: BUDGET AUST ‐ STANDARD AIRPORT

Company: BUDGET AUST ‐ STANDARD AIRPORT
Car type: CFAR
Pick up: BUDGET ‐ PROSERPINE AIRPORT 61 7 4945 1024 on 01/07/2018 at 12:30pm
Drop off: BUDGET ‐ CAIRNS AIRPORT 61 7 4033 9777 on 13/07/2018 at 10:00am
Duration: 12 days
Booking Status: Other
Comments: Credit card will be required on collection of the car and the supplier will place a hold on
your credit card for a deposit (Deposit amounts do vary). Car Model cannot be
guaranteed. Insurance Excess can be reduced upon collection.
*****************No One Way Fee payable on this rental**************
Car Type: Mitsubishi ASX or Similar

FLIGHT CENTRE STANDARD TOUR RATES ‐ ON AIRPORT (EXCL NT/NWWAA)
CD # D999510
WN # DT969N
Budget ‐ All Airport Locations (excl NT/NWWA) Rates
INCLUSIONS
Includes:‐
* Goods and Service Tax (GST)
* Administration Fee
* Loss Damage Waiver (LDW)
* Vehicle Registration Fee (VRF)
* Concession Recovery Fee (CRF)
* Premium Location Surcharge (PLS)
Not Included:‐
* Excess Reduction
* Frequently Travellers Program
DEPOSITS
All rentals are subject to a deposit at the time of vehicle collection
to cover miscellaneous/optional charges and may also have to cover the
applicable insurance excess and a AUD100.00 fuel bond.
A credit or debit card is required. Budget Australia accepts all major
credit cards. Debit cards will be accepted if they meet the following
requirements: Be issued by a recognised bank, Display the Visa or Master
Card logo and hologram, Display the Cardholder Name and Display the Card
Number. Prepaid and Reloadable Debit Cards as well as Travel Cards and
EFTPOS cards will not be accepted.
The amount of the deposit is not debited to the card at rental
collection; an authority only is taken until the conclusion of the
rental when any applicable charges will be debited.
All renters must provide a credit card or approved debit card to enable
the Roads & Maritime Services (RMS) to directly charge their applicable
toll fees.
ONE WAY FEES

Not all vehicles are available for one way rentals. You MUST check the
supplier notes before quoting. One way fees may apply to rentals where
the drop off location differs from the pick up location. Please refer to
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the One Way Matrix or under the One Way Rentals heading in the supplier
notes
If you are booking online, please contact the Customer Service Team for
assistance.
Conditions: Change/Cancellation and Amendments fees may apply from FLIGHT CENTRE as well as the
supplier. Please refer to the Supplier Brochure for their cancellation fees.
Total car hire price: $816.00
Accommodation: Mantra Club Croc
Company: Infinity
Staying at: Mantra Club Croc
Address: 240 Shute Harbour Road Airlie Beach QLD 4802 AUSTRALIA
City: AIRLIE BEACH (WSY)
Room type: GARDEN DELUXE ROOM
Bedding: Queen
Total nights: 5
Number of Rooms: 1
Meals: Room Only
Check in: 01/07/2018
Check out: 06/07/2018 at 10:00am
Comments: Please note ‐ a credit card will be required upon check‐in to accommodation. The hotel
may take a deposit for incidentals from the credit card (amounts may vary). Room
bedding configuration and location are requested only, and will be confirmed upon
check‐in at the discretion of the hotel.
NIGHTLY RATE
Includes:‐
* Weekly service
Total accommodation price: $676.00
Hey matey,
Please note Cruise Whitsundays have pulled the Picnic on Whitehaven from sale ‐ I have amended their tour on
this day to be the half day Whitehaven cruise morning departure.
Please ensure they're made aware.
Activities: CRUISE WHITSUNDAYS

Company: CRUISE WHITSUNDAYS
Name of tour: W/haven Beach and Hill Inlet
Reference no: 60553J
Start date: 03/07/2018 at 7:00am
Finish date: 03/07/2018
Departing: AIRLIE BEACH (WSY)
Arriving: AIRLIE BEACH (WSY)
Booking Status: Confirmed
Comments: All prices are subject to availability and can be withdrawn or varied without notice. The
price is only guaranteed once paid in full. Price changes may occur outside of our control
which could affect the cost of the product or service, these could include currency
fluctuations, fuel surcharges, and number of travellers, taxes and airfare increases. The
itinerary can be changed at the discretion of the Supplier at any time. Additional fees
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and government charges may apply (these could include gratuities, tips, local payments,
trip kitty's or food funds etc).
Whitehaven Full day to Whitehaven Beach Solway Circuit, Chance Bay,

Hill Inlet & Lookout
RECONFIRMATION
Please reconfirm tour at least 24 hours prior to tour departure by
calling 07 4846 7000 between 6:00am and 8:00am daily
IMPORTANT INFORMATION
* Transfer to another Cruise Whitsundays cruise or day of travel no fee
INCLUSIONS
Includes:‐
* Cruise the islands of the Whitsundays
* Informative commentary
* Guided nature walk to Chance Bay
* A Full 6 hours at Whitehaven Beach and surrounds
* Magnificent waters of Cid Harbour
* Beach shades
* Sports gear and stinger suits provided
* Lunch served on the beach
Not Included:‐
* Transfers
DURATION
11 hours
DEPARTS
Daily at 7:00am
MEETING POINT
Cruise Whitsundays Maritime Terminal
TOUR ITINERARY
Whitehaven Beach is a definite must‐see in the Whitsundays. If you would
like a leisurely visit to explore all of Whitehaven, the amazing white
silica sand beach, the crystal clear aqua waters and the stunning Hill
Inlet walk at the Northern end then this is the cruise for you. It is
Mother Nature at her best, the most photographed beach in Australia and
you have time to explore it all.
You will first go ashore at the Southern end and crew will advise of the
trip time to Hill Inlet at the Northern end conducted on a smaller
vessel. Youll enjoy a quick blast along the full length of Whitehaven
and cross Hill Inlet to the landing point where you can enjoy the
fantastic walk to the lookout. There are displays along the walk that
will tell you of the history, flora and stories of this stunning area.
Your guided visit here will be for an hour and a half allowing a very
leisurely pace to take it all in and enjoy this superb, spiritual place.
At the southern end you can choose to enjoy some of the other walks,
wander along the beach to your own secluded stretch, laze on the beach
or cool off in the azure waters. It is a stunning place to just be!
There is also an optional snorkelling trip to nearby Chalkies Beach.
On the cruise home youll see a number of other National Park islands,
famous Hamilton Island and cross the Whitsunday Passage explored by
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Captain Cook. Youll also visit Cid Harbour ‐ one of the most
idyllic areas of the Whitsundays with calm waters, beautiful
coastline and soaring peaks. These waters are home to an amazing
array of wildlife including turtles, sea eagles and you may even
see the strange elusive dugong.
Your day cruise vessel has air conditioned lounges and outer viewing
deck areas. Your friendly crew member will provide an informative
commentary on the history and natural wonders of the area throughout the
day. Sit back, breathe in the sea air and marvel at the many awesome
sights of the Whitsundays.
On the cruise home it is sunset time and Happy Hour at the bar with free
nibbles. What a way to end the day!
Total activities price: $458.00
Accommodation: Park Regis Anchorage
Company: Infinity
Staying at: Park Regis Anchorage
Address: 51 Palmer Street South Townsville QLD 4810 AUSTRALIA
City: TOWNSVILLE (TSV)
Room type: 1 BEDROOM APARTMENT
Total nights: 1
Number of Rooms: 1
Meals: Room Only
Check in: 06/07/2018
Check out: 07/07/2018 at 10:00am
Accommodation: Castaways Resort & Spa Mission Beach
Company: Infinity
Staying at: Castaways Resort & Spa Mission Beach
Address: 2 Pacific Parade Mission Beach QLD 4852 AUSTRALIA
City: MISSION BEACH (MIB)
Room type: RAINFOREST HOTEL ROOM
Total nights: 1
Number of Rooms: 1
Meals: Continental Breakfast
Check in: 07/07/2018
Check out: 08/07/2018 at 10:00am
Accommodation: Southern Cross Apartments
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Company: Infinity
Staying at: Southern Cross Apartments
Address: 3‐11 Water Street Cairns 4870 Queensland Australia
City: CAIRNS (CNS)
Room type: STANDARD STUDIO GARDEN VIEW
Total nights: 5
Number of Rooms: 1
Check in: 08/07/2018
Check out: 13/07/2018
Bedding Information
Double room.
Meal Information
Room Only
Early departure fee may apply
Room Information
Standard Studio Garden View ‐ Double room.
Booked and payable by Gullivers Travel Associates.
GULLIVERS TRAVEL ASSOCIATES

Local Contact number: 61‐2‐89058770 (SYDNEY)
FOR EMERGENCY CONTACT ONLY: 61‐2‐89058770

Activities: GREAT ADVENTURES
Company: GREAT ADVENTURES

Name of tour: Green Island Eco Advntr‐8:30am
Departing: CAIRNS (CNS)
Arriving: CAIRNS (CNS)
Green Island Eco Adventure ‐ 8:30am departure
RECONFIRMATION
Please reconfirm tour at least 24 hours prior to tour departure on +61 7
4044 9944
With fluctuations in world oil prices, it may be necessary to apply a
fuel surcharge to your ticket price. In such cases any charge will be
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collected upon departure.
INCLUSIONS
Includes:‐
* Return fast catamaran to Green Island
* Complimentary morning tea and coffee served on board the vessel until
departure time ex Cairns
* Choice of snorkelling equipment (fins, mask and snorkel) or glass
bottom boat coral viewing tour or snorkelling equipment to snorkel
directly from the white sandy beaches
Not Included:‐
* Transfers from Accommodation
DURATION
Up to 9 hours
DEPARTS
Daily at 8:30am
MEETING POINT
Reef Fleet Terminal Cairns
TOUR ITINERARY
With the choice of three convenient departure times, the Green Island
Eco Adventure is perfect for visitors with limited time, offering a half
or full day experience. With a range of optional activities, you can
design your own day at your own pace. Whether it is adventurous
activities or island relaxation. Choose from a glass bottom boat coral
reef viewing tour or snorkelling equipment to snorkel directly from the
white sandy beaches.
In‐water activities such as snorkelling, diving and swimming are
generally safe activities, however you will be exerting yourself more
than you would normally.
If you suffer from any of the following conditions, respiratory and

circulatory problems, heart trouble, current cold or congestion,
epilepsy, asthma or severe medical problems, you MUST take special
precautions and inform the DIVE TEAM or any GREAT ADVENTURES staff
member at your destination.
Activities: JUNGLE SURFING CANOPY TOURS
Company: JUNGLE SURFING CANOPY TOURS

Name of tour: Daintree & CTB Eco Exp+Jngl
Departing: CAIRNS (CNS)
Arriving: CAIRNS (CNS)
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Daintree & Cape Tribulation Eco Experience with Jungle Surfing
RECONFIRMATION
Please reconfirm tour at least 24 hours prior to tour departure
* All customers must complete a Medical Declaration and Waiver Release.
Customers will not be allowed to travel without signed release and no
refund will be issued
* This tour is not suitable for pregnant women
* Jungle Surfing is unable to accommodate persons weighing more than
120kg or 260lbs
* Jungle Surfing Tours operate every day except Christmas Day and New
Year's Day & During the Cairns Ironman due to Road Closures
INCLUSIONS
Includes:‐
* Guided full day tour to Cape Tribulation from Cairns
* Including scenic coastal drive
* Entry into Wildlife Habitat Port Douglas
* Morning Tea
* Daintree River cable ferry
* Tropical Lunch
* Jungle Surfing tour
* Daintree River Cruise
DURATION
12 hours approximately
DEPARTS
Daily from 7:00am
MEETING POINT
All accommodation in Cairns
TOUR ITINERARY
Your full day Daintree experience begins with one of the most scenic
coastal drives in Australia along the Captain Cook Highway to Port
Douglas. Visit Wildlife Habitat, seeing wildlife and handfeeding
kangaroos before enjoying morning tea. Then it's on to the Daintree
River cable ferry and across the river to Cape Tribulation for lunch
before joining your Jungle Surfing tour ‐ a unique and exhilarating way
to experience the beauty of the world‐renowned Daintree Rainforest on a
guided ziplining experience through five tree platforms with birds eye
views over the treetops, down to cascading streams and out to the Great
Barrier Reef. On your return journey south, enjoy the spectacular views
from the Alexandra Range lookout before you journey through the
mangroves on a Daintree River Cruise, looking for saltwater crocodiles,
birds and other wildlife.
Captains Essentials exclusive benefits started on 4/01/2018
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Passports & Visas
It is your responsibility when travelling or transiting on your journey to ensure that you have valid passports,
visas, ESTA (USA), eTA (Canada) and re‐entry permits which meet the requirement of immigration and other
government authorities. If you need information regarding visa and other travel document requirements (i.e.
ESTA or eTA) for your trip please let us know.
Change & Cancellation Fees

Cancellation Fees ‐ Per Passenger, Per Booking (in addition to the supplier and airline cancellation fees)
Domestic and Trans Tasman ‐ $50.00

International ‐ $300.00
Change Fees ‐ Per Passenger, Per Booking (in addition to the supplier and airline change fees)
Domestic and Trans Tasman ‐ $30.00

International ‐ $75.00
* See Terms & Conditions for full details
Interest Free
Life's a breeze with interest free. Ask your friendly consultant about our flexible payment options and make your
dream holiday come true with interest free.
Thank You
Thank you for allowing me the opportunity to assist with your travel plans. If you have any questions do not
hesitate to contact me.
Regards,
Samantha Ward‐Leroy
Total Price including surcharges, taxes and fees.
Cash $4,880.00
MasterCard Debit 0.40% $4,899.52
Visa Debit 0.60% $4,909.28
MasterCard 0.80% $4,919.04
PayPal 1.00% $4,928.80
Visa 1.10% $4,933.68
American Express 2.65% $5,009.32
Diners Club 3.00% $5,026.40
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ONLINE PAYMENT OPTIONS:
Important Notes:
Direct Deposit payments MUST include a name reference to assist in processing your payment.
BPAY will take up to 3 business days to process and you must notify your consultant of your payment once it has
been made.
When making a payment via BPAY or Direct Deposit, please email a copy of the payment remittance to your
consultant.
Payment will be reflected on your invoice once

payment has appeared in our bank account.
Advise your agent if you are using this method. Biller Code: 7971
Ref: 5239 0132497
Direct Deposit BSB: 034‐807
Direct Deposit Account Number: 0523900
Account Name: Flight Centre Raymond Terrace Telephone & Internet Banking - BPAY ®
Reference: Q16623881 Dean Contact your bank or financial institution to make this payment
SWIFT code for payments outside of Australia from your cheque, savings, debit, credit card or transaction
International Payment with SWIFT code:WPACAU2S account. More info: www.bpay.com.au
International payment account number: 0348070523900
Bank Address: Westpac 260 Queen Street, Brisbane, QLD 4000 AU
Turn your CommBank Awards points into travel.

Ask your consultant to email the personalised payment link
Go further on your next holiday by redeeming CommBank Awards
(ECA) to pay via PayPal.
points.
This link must be used to ensure the PayPal payment is
Ask your consultant to check your points balance in‐store today.
processed correctly.
Please note this is not a Tax Invoice. A Tax invoice can be provided upon request. All prices are inclusive of GST where applicable. The total of the invoice is determined
by the method of payment used.
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Statement of Account ‐ Booking 16623881
Date Details Received Payment Type Debit Credit Balance Outstanding

From (Cash)
Direct Deposit
4/01/2018 Deposit ‐ Thank you Ryan Loxley $1,314.00 ‐$1,314.00
[R17975941]
North Queensland
8/01/2018 Tax Invoice [I73038780] $4,880.00 $3,566.00
Adventure
Balance Outstanding ‐ Booking 16623881
Cash $3,566.00
MasterCard Debit 0.40% $3,580.26

Visa Debit 0.60% $3,587.40
MasterCard 0.80% $3,594.53
PayPal 1.00% $3,601.66
Visa 1.10% $3,605.23
American Express 2.65% $3,660.50
Diners Club 3.00% $3,672.98
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Booking Terms and Conditions
Please read the following terms and conditions carefully. You must not make any booking unless you understand and agree with the following terms
and conditions. References to “us”, “we” and/or “our” in these booking terms and conditions shall mean Flight Centre Travel Group Limited. Where
bookings of travel products are made on your behalf through Infinity Holidays, references to “us”, “we”, and/or “our” in these booking terms and
conditions shall also mean and include Flight Centre Travel Group Limited trading as Infinity Holidays.
These terms and conditions apply to bookings you make with our consultants (in‐store, over phone or by email) as well as online bookings you make
on our website.
We will rely on the authority of the person making the booking to act on behalf of any other traveller on the booking and that person will bind all
such travellers to these terms and conditions.
non‐financial benefits when you buy travel insurance products through
Passports & Visas: us. We and Cover‐More are authorised to provide you with general
advice about, and arrange, travel insurance products on behalf of the
All travellers must have a valid passport for international travel and many insurer, Zurich Australian Insurance Limited (ABN 13 000 296 640, AFSL
countries require at least 6 months validity from the date of return and 232507).
some countries require a machine‐readable passport. When assisting You must read the Combined Financial Services Guide & Product
with an international travel booking, we will assume that all travellers on Disclosure Statement before you decide to buy the travel insurance
the booking have a valid Australian passport. If this is not the case, you product you are considering purchasing to ensure it meets your needs
must let us know. It is important that you ensure that you have valid and financial situation. The Combined FSG/PDS also contains information
passports, visas and re‐entry permits which meet the requirements of about the conditions, limits and exclusions that apply to the insurance,
immigration and other government authorities. Any fines, penalties, the 15 working day cooling off period, and how you can access Cover‐
payments or expenditures incurred as a result of such documents not More's Privacy Policy and complaints handling procedures.
meeting the requirements of those authorities will be your sole P l e a s e c o n t a c t y o u r c o n s u l t a n t , v i s i t
responsibility (except to the extent caused by fault on our part). If you http://www.flightcentre.com.au/booking/insurance or call 1300 268 120
need information regarding visas, passports and other travel document to take out travel insurance through us or if you have any questions
requirements for your trip, please let your consultant know or, for online about Cover‐More's travel insurance products. If you purchase travel and
bookings, contact us on 1300 268 120. We can provide you with general decline travel insurance, you may be required to sign a disclaimer.
information on visa and passport requirements that apply to
international travel bookings you make with us. Our consultants can also Travel Advice:
obtain more specific information from an external visa advisory service
provider on your behalf (if you wish, we can assist you to obtain visas We recommend that you contact the Department of Foreign Affairs and
through this external service and fees will apply). For online bookings, Trade or visit their website at www.smartraveller.gov.au for general travel
you can contact an external visa provider such as Visa Central advice, as well as specific advice (including safety alert levels) relating to
(http://au.visacentral.com/109501) directly. We do not warrant the the destination you wish to visit. You can also register your travel plans
accuracy of information provided by any external service and accept no with DFAT, so that you may be more easily contacted in an emergency.
liability for any loss or damage which you may suffer in reliance on it
(except to the extent caused by fault on our part). Health:
If you are travelling to the United States please see
You must ensure that you are aware of any health requirements and
https://esta.cbp.dhs.gov f o r i m p o r t a n t i n f o r m a t i o n r e g a r d i n g
recommended precautions relevant to your travel and ensure that you
compulsory pre‐registration for their visa waiver program (“ESTA”).
carry all necessary vaccination documentation. In some cases, failure to
Australian passport holders will not be able to enter the United States
present required vaccination documentation (e.g. proof of Yellow Fever
without a valid ESTA (or visa). Please note, you may not meet the
vaccination) may deny you entry into a country. We recommend that you
eligibility requirements of ESTA and may be required to obtain a visa.
consult with your local doctor, travel medical service or specialist
If you are travelling to Canada please see vaccination clinic before commencing your travel. General health advice
http://www.cic.gc.ca/english/visit/eta.asp for important information for the destination you wish to visit is also available from DFAT (see
regarding compulsory electronic travel authorization for visa‐exempt smarttraveller.gov.au).
foreign nationals (“ETA”). Australian passport holders will not be able to
enter Canada without a valid ETA (or visa) from 15 March 2016. Please Prices:
note, you may not meet the eligibility requirements of ETA and may be
required to obtain a visa or permit. All prices are subject to availability and can be withdrawn or varied
without notice. The price is only guaranteed once paid for in full by you.
Travel Insurance: Please note that prices quoted are subject to change. Price changes may
occur by reason of matters outside our control which increase the cost
We strongly recommend that you take out appropriate travel insurance of the product or service. Such factors include adverse currency
to cover your travel arrangements. Your insurance protection should fluctuations, fuel surcharges, taxes and airfare increases. Please contact
include cover for cancellation, medical and repatriation expenses, your consultant for up‐to‐date prices.
personal injury and accident, death and loss of personal baggage and
money and personal liability insurance. Evidence of such insurances Online Booking Fees:
should be produced to Infinity Holidays on request. Insurance cover
offered by credit card companies or reciprocal medical cover agreements The following booking fees apply to online bookings only:
are often not comprehensive. Travel insurance is strongly recommended
Online Domestic/Trans‐Tasman flight bookings will incur a booking fee of $9.95
by the Department of Foreign Affairs and Trade for all overseas travel.
per person.
Your travel consultant can provide information to you about travel
Online International flight bookings will incur a booking fee of $39 per person
insurance. For details of the services they provide, including a quote,
please refer to their Financial Services Guide/Product Disclosure
In addition to the applicable credit/debit card surcharge or PayPal fee.
Statement.
The above booking fees are non‐refundable for changes of mind or
We are an authorised representative of CoverMore Insurance Services
cancellations by you (subject to your rights under the Australian
Pty Ltd (ABN 95 003 114 145) ("Cover‐More") and receive financial and
Consumer Law).
Page 14 of 16
consultant of your payment once it has been made.

Our Change and Cancellation Fees:
Payments by Cheque (Not applicable to online bookings):
Subject to your refund and remedy rights under the Australian Consumer
Law, the following change and cancellation fees apply to all bookings Please note that cheque payments (excluding bank cheques) require
(including online bookings and bookings made with a consultant): about 5 business days to process. If you are paying by this method you
will need to make the payment at least 5 business days prior to the
Changes to Domestic/Trans‐Tasman bookings will incur a fee of $30 per passenger
actual due date. You agree not to stop payment of the cheque even
per booking in addition to supplier fees.
when you cancel a booking. You agree that we may apply the proceeds of
Cancellations to Domestic/Trans‐Tasman bookings will incur a fee of $50 per
the cheque to satisfy any liability you have to us, including any liability
passenger per booking in addition to supplier fees.
in respect of cancellation fees, before refunding the balance to you.
Changes to International bookings (excluding Trans‐Tasman bookings) will incur a
fee of $75 per passenger per booking in addition to supplier fees.
Cancellations to International bookings (excluding Trans‐Tasman bookings) will
Taxes:
incur a fee of $300 per passenger per booking in addition to supplier fees.
If you wish to change or cancel flights booked online and paid for using PayPal,
Airline taxes are subject to change and are confirmed at the time your
you must contact our Online Customer Service Team on 1300 733 867. Any fees
airline ticket is issued. There may also be a local tax charged at some
for such change or cancellation must be made via credit card and will attract airports.
the applicable credit card surcharge.
Service guarantees:
Supplier Change and Cancellation Fees:
Our booking and advisory services come with a guarantee that:
Cancelled bookings may also incur supplier fees, which can be up to 100% they will be provided with due care and skill;
of the cost of the booking, regardless of whether travel has commenced. they will be reasonably fit for the specified purpose;
Supplier fees may also apply where a booking is changed and when they can reasonably be expected to achieve the desired result; and
tickets or documents are re‐issued. Where we incur any liability for a they will be provided within a reasonable time.
supplier cancellation fee for any booking which you change or cancel,
you agree to indemnify us for the amount of that fee. Where you seek a If we fail to meet any of these guarantees, you have rights under the
refund for a cancelled booking for which payment has been made to the Australian Consumer Law.
supplier, we will not provide a refund to you until we receive the funds
from that supplier. Special Requirements:
Deposit and Final Payment (Not applicable to online bookings, Please liaise with your consultant or, for online bookings, call 1300 733
which must be paid in full at the time of booking): 867, regarding any special requirements you may have for your travel
arrangements such as special meal and seating requests, room type or
You will be required to pay a deposit or deposits when booking. Your disabled access.
consultant will advise you of how much that will be. All deposits are non‐
refundable for changes of mind or cancellations by you (subject to your
Frequent Flyer:
rights under the Australian Consumer Law). Final payment is required no
later than 6 weeks prior to departure unless otherwise stated. Some
When booking with one of our consultants, please let them know your
airfares or services must be paid in full at the time of booking.
frequent flyer membership details (or other applicable loyalty program
details) for inclusion in your booking. If you are booking online, please
Payments by Credit Card and Debit Card: insert these details in the space provided for inclusion in your booking.
Please check your frequent flyer program (or other applicable loyalty
Credit card surcharges of 1.10% for Visa, 0.80% for MasterCard, 2.65% for program) for the specific terms of your membership. We cannot
American Express, and 3.00% for Diner’s Club will apply when paying by guarantee that the supplier will credit you with points for your booking.
credit card.
Debit card surcharges of 0.60% for Debit card Visa and 0.40% for Debit
Travel Documents:
MasterCard will apply when paying by debit card.
Travel documents include (without limitation) airline tickets, hotel
You authorise us to charge all fees incurred by you in relation to the
services provided to the credit card or debit card designated by you. If vouchers, tour vouchers or any other document (whether in electronic
payment is not received from the card issuer or its agents for any form or otherwise) used to confirm an arrangement with a service
reason, you agree to pay us all amounts due immediately on demand. provider. Travel documents may be subject to certain conditions and/or
restrictions including (without limitation) being non‐refundable, non‐
date‐changeable and subject to cancellation and/or amendment fees.
Payments via PayPal: Travel documents cannot be transferred to another person to use. All
airline tickets must be issued in the name of the passport/photo
An additional 1.00% fee will apply when paying by PayPal. identity holder. An incorrect name on a booking may result in an inability
to use that booking and the booking being cancelled. Please review your
Payments via Poli (Online bookings only): travel documentation carefully and advise us immediately of any errors in
names, dates or timings. If you have booked with a consultant, it is your
Payments by Poli will not incur any additional fee. responsibility to collect all travel documents from us prior to travel. As a
general rule your travel documents will be available for collection 2 weeks
Payments by B‐Pay (Not applicable to online bookings): prior to departure, however this will depend on your individual
arrangements. Please contact your consultant to confirm when your
Please note that BPAY takes up to 3 business days to process. If you are travel documents are ready for collection. If you have booked online, you
paying by this method you will need to make the payment at least 3 should print out and retain your travel documents as provided to you by
business days prior to the actual due date. You must notify your the website (or in a follow up email we send you).
Page 15 of 16
We are committed to protecting your personal information and agree to

Schedule Changes: handle your personal information in accordance with our Privacy Policy,
which is available online at
We recommend that you contact the airline to confirm your scheduled www.flightcentre.com.au/privacy o r i n s t o r e . By providing personal
departure time 24 hours prior to your flight. information to us, you agree that our Privacy Policy will apply to how we
handle your personal information and you consent to us collecting, using
and disclosing your personal information as detailed in our Privacy Policy.
Agency:
In particular, you agree that in certain circumstances (such as where you
request us to book international travel for you), we are permitted to
We act as an agent for, and sell various travel related products as agent
disclose your personal information to overseas recipients. Such
on behalf of, numerous transport, accommodation and other service
recipients may include the overseas travel service providers (e.g.
providers, such as airlines, coach, rail and cruise line operators, as well as
airlines, accommodation or tour providers) with whom you make a
all of our wholesalers. Any services we provide to you are collateral to
booking. These travel service providers will in most cases receive your
that agency relationship. Our obligation to you is to (and you expressly
personal information in the country in which they will provide the
authorise us to) make travel bookings on your behalf and to arrange
services to you or in which their business is based. We may also disclose
relevant contracts between you and travel service providers. We
your personal information to our overseas related entities and to service
exercise care in the selection of reputable service providers, but we are
providers who perform services for us within and outside of Australia.
not ourselves a provider of travel services and have no control over, or
Generally, we will only disclose your personal information to these
liability for, the services provided by third parties. All bookings are made
persons in connection with facilitation of your travel booking and/or to
on your behalf subject to the terms and conditions, including conditions
enable the performance of administrative and technical services by them
of carriage and limitations of liability, imposed by these service
on our behalf. Where we disclose your personal information to any
providers. We can provide you with copies of the relevant service
person (including any overseas recipients), you agree that we will not be
provider terms and conditions on request. Your legal rights in connection
required to ensure that person’s compliance with Australian privacy laws
with the provision of travel services are against the specific provider
or otherwise be accountable for how they handle your personal
and, except to the extent a problem is caused by fault on our part, are
information. When used above, “disclose” includes to transfer, share,
not against us. Specifically, if for any reason (excluding fault on our part)
send, or otherwise make available or accessible to another person or
any travel service provider is unable to provide the services for which
entity.
you have contracted, your rights are against that provider and not
against us.
Pre‐paid Currency Card:
Liability:
If you purchase a travel insurance product from us, you acknowledge
that you may be sent a card setting out emergency insurance contact
To the extent permitted by law, neither Flight Centre Travel Group
details, which also has the capability to operate as a pre‐paid currency
Limited nor any of its related bodies corporate, directors, employees or
card. By agreeing to these Terms and Conditions, you request that we
agents accept any liability in contract, tort or otherwise for any injury,
send you this card (if available) and acknowledge its pre‐paid currency
damage, loss (including consequential loss), delay, additional expense or
capability. You do not need to apply for or activate the pre‐paid currency
inconvenience caused directly or indirectly by the acts, omissions or
function.
default, whether negligent or otherwise, of third party providers over
whom we have no direct control, force majeure or any other event
which is beyond our control or which is not preventable by reasonable Monies Not Held On Trust:
diligence on our part. Our liability will also be limited to the extent that
any relevant international conventions, for example the Montreal All monies paid by you to us will be the property of Flight Centre Travel
Convention in respect of travel by air, the Athens Convention in respect Group Limited and will be a debt due and payable to the travel service
of travel by sea, the Berne Convention in respect of travel by rail and the provider once the services to which the money relates have been
Paris Convention in respect of the provision of accommodation, limit the provided (except for monies paid for flights with an IATA airline, which
amount of compensation which can be claimed for death, injury, or delay might be held on trust for that IATA airline). You agree and acknowledge
to passengers and loss, damage and delay to luggage. Under that such monies will not be held by us on trust for and on behalf of you
circumstances where our liability cannot be excluded and where liability and we may hold such monies in any account as we see fit, including
may be lawfully limited, such liability is limited to the remedies required with our own and/or other customer monies.
of us under applicable law (including the Australian Consumer Law). This
liability clause is subject to your rights under the Australian Consumer Governing Law:
Law and nothing in these terms and conditions is intended to limit any
rights you may have under the Competition and Consumer Act 2010 If any dispute arises between you and us, the laws of Australia will apply.
(Cth). You irrevocably and unconditionally submit to the exclusive jurisdiction
of the courts of Australia, and waive any right that you may have to
Privacy Policy: object to an action being brought in those courts.
Acknowledgement:
You acknowledge that you are 18 years of age or older and that you understand and agree with the above Booking Terms and Conditions
and our Privacy Policy.
Sign here (Not applicable for online bookings):
Signature:______________________________________________
Full Name:__________________________________________________________________________Date:_________________________
These terms were last updated on 24 May 2017.
Page 16 of 16

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North QLD Itinerary

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Invoice

#Q16623881 from Sydney NS Australia to Proserpine QL Australia.

Miss Chloe Dean

Please remember that we offer a full travel service, including:

I look forward to discussing your travel plans further with you.

Name(s) as per valid photo I.D.

Traveller(s): Title First name Middle name Surname

Policy Plan Excess Cancellation cover Departing Returning Trip duration

Most time in: Australia

(That's just: $28.85/day)

Airline Flight No. Departing on Arriving on Origin Destination Status

Tigerair Australia TT394 Sunday Sunday Sydney Proserpine Other

Tigerair Australia TT677 Friday Friday Cairns QL Sydney Other

Travellers: 2 adults on booking

The full package inclusions can be found at

Terms & Conditions apply.*

Taxes are subject to change until paid in full.

Airfare rules per person:

Car hire: BUDGET AUST ‐ STANDARD AIRPORT

*****************No One Way Fee payable on this rental**************

Car Type: Mitsubishi ASX or Similar

ONE WAY FEES

Accommodation: Mantra Club Croc

Please ensure they're made aware.

Activities: CRUISE WHITSUNDAYS

Whitehaven Full day to Whitehaven Beach Solway Circuit, Chance Bay,

Accommodation: Park Regis Anchorage

Accommodation: Castaways Resort & Spa Mission Beach

Accommodation: Southern Cross Apartments

GULLIVERS TRAVEL ASSOCIATES

FOR EMERGENCY CONTACT ONLY: 61‐2‐89058770

Activities: GREAT ADVENTURES

Company: GREAT ADVENTURES

Green Island Eco Adventure ‐ 8:30am departure

If you suffer from any of the following conditions, respiratory and

Activities: JUNGLE SURFING CANOPY TOURS

Company: JUNGLE SURFING CANOPY TOURS

Daintree & Cape Tribulation Eco Experience with Jungle Surfing

Captains Essentials exclusive benefits started on 4/01/2018

Change & Cancellation Fees

Domestic and Trans Tasman ‐ $50.00

Domestic and Trans Tasman ‐ $30.00

* See Terms & Conditions for full details

Total Price including surcharges, taxes and fees.

Payment will be reflected on your invoice once

Turn your CommBank Awards points into travel.

Date Details Received Payment Type Debit Credit Balance Outstanding

Balance Outstanding ‐ Booking 16623881

MasterCard Debit 0.40% $3,580.26

consultant of your payment once it has been made.

We are committed to protecting your personal information and agree to

Sign here (Not applicable for online bookings):

These terms were last updated on 24 May 2017.

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***No One Way Fee payable on this rental