Scribd Logo
Upload

Welcome to Scribd!

  • Pre-Triage Process Flow Comparison

    Uploaded by

    Tapan Jain
    7 views2 pages
    The document compares the pre-triage and triage patient processes at a clinic. In the pre-triage process, the average patient time in the system was 59.19 minutes, with most patients waiting 7.5 minutes for a nurse practitioner or 10 minutes for a doctor. The triage process introduced a triage coordinator who assessed patients and reduced the average time to 68.4 minutes, with shorter wait times for providers.

    Original Description:

    Original Title

    Process flow

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    The document compares the pre-triage and triage patient processes at a clinic. In the pre-triage process, the average patient time in the system was 59.19 minutes, with most patients waiting 7.5 minutes for a nurse practitioner or 10 minutes for a doctor. The triage process introduced a triage coordinator who assessed patients and reduced the average time to 68.4 minutes, with shorter wait times for providers.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    7 views2 pages

    Pre-Triage Process Flow Comparison

    Uploaded by

    Tapan Jain
    The document compares the pre-triage and triage patient processes at a clinic. In the pre-triage process, the average patient time in the system was 59.19 minutes, with most patients waiting 7.5 minutes for a nurse practitioner or 10 minutes for a doctor. The triage process introduced a triage coordinator who assessed patients and reduced the average time to 68.4 minutes, with shorter wait times for providers.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    Pre-Triage/Old process

    Sign-In
    Front Desk
    2 min

    Record retrieval,
    Record check
    13.5 min

    81% 19%

    Wait time for NP Wait time for


    7.5 min specific provider
    24.5 min

    Evaluation time
    10 min
    Treatment time Treatment time by
    Treatment
    Nurse by Doctor Specific specific provider
    time by NP Doctor
    Practitioner 19.4 min Provider 19.4 min
    32.8 min 41%
    Wait time for
    40% Doctor
    10 min
    55.8 min 62.4 min 59.4 min

    Average patient time in System = 59.19 min


    Triage process
    AVF
    Front Desk
    2 min

    Record retrieval,
    Record check
    13.5 min

    Wait time for Triage


    4.2 min

    Process time by Triage


    Triage 3.5 min
    Coordinator
    28% 24%

    48%

    Wait time for NP Wait time for Doctor Wait time for specific provider
    6.7 min 25.2 min 33.8 min

    Treatment Treatment time Treatment time by


    Nurse Specific
    time by NP Doctor by Doctor specific provider
    Practitioner Provider
    32.8 min 19.4 min 19.4 min

    62.7 min 67.7 min 76.4 min

    Average patient time in System = 68.4 min

    You might also like