The hotel

--Good evening, sir.

-Good evening. We have booked two rooms for tonight.
-What's the name, please?
-Smith. I'm Tom Smith, and these as my parents.
-Yes, sir. You're in room 453, and your parents have got room. Here are your keys.
-What floor are won?
-You’re o the second floor and you parents room's on the first floor. Have you got any luggage?
-Yes, here's my suitcase.
-And your parents luggage?
-Theirs is still in the car. Can porter fetch it?
-Yes, sir, he'll be here in a minute.

-Good afternoon , sir.

-Good afternnon. My name is John Smith. I've booked a room for six night.
-Yes, I see Mr. Smith. I have your booking here. I'm very sir, but there's a problem.
-Oh, relay? Nothing serious, I hope.
- Well, you wanted a room with a bath, but unfortunately all our room with baths are taken. All I've got is
a room with a shower, if you'd be prepared to take that.
-Oh, that will be all right. I do not mind.

-I'm terribly sorry, sir. But we're fully booked.

-But you confirmed our reservation.
-That's right. But there's a group of Australians who were going to leave today. Now their flight has been
cancelled, and they're not leaving until tomorrow. Your room will be free tomorrow morning.
-That’s no use us. We need a room tonight.
-I is very sorry. However, there is nothing I can do, I am afraid.
-But where are we to stay tonight?
-Well, the only thing I could do is put you up in a single room for one night, and we could put an extra
bed in the room for you.
-Well, I don't think much of that, of course. However, it looks as though we will have to take that for one
night then. I suppose it is better the nothing.
-I is very sorry, but that is the best I can do.
- Well, OK. It cannot be helped, I suppose.