SVKM's NMIMS NMIMS - GLOBAL ACCESS SCHOOL FOR CONTINUING EDUCATION Programme: DBM/PGDBM/DMM/PGDMM/DFM/PGDFM/DHRM/PGDHRM/DITM/PGDITM/ DSCM/PGDSCM/DBFM/PGDBFM/DRM/PGORM, Examination: April 2018 ‘Semester: | ‘Subject: Organisational Behaviour Course ; New Marks : 70 Date: 14.4.2018 Time: 11.00 a.m. to 2.00 p.m, instructions; 4. Answer to each new question to be started ona fresh page. 2. Figures in bracket indicate full marks. Q.1) Attempt aity 2 outof 4. (Marks: 2x5=10) 8) Whatdo you understand by ‘values’ in context of b) What are Functional and Dysfunetional Conticts? ©} Whal ave.the factors Influencing Job Satisfaction? 4) What is Operant Conditioning theary of learning’? ividuat's behaviour? Q. 2) Write short notes ori any 2 out of 6. (Marks: 2X6=10) @) Six traits on which ieaders differ from non-leaders b) Advantages and disadvantages of teams at workplace ©) Scientific Management practices by F.W. Taylor d) Transaction Analysis ®) Three components of attitude Q. 3) Attempt any 3 out of 5. (Marks: 3X10=30) 8) Impression management is the name of the game today. Its @ process by which people altempt to control the impressions other form of them, You can use impression managenrent to effectively manoeuvre the situation, Discuiss some commonly practiced Impression Management Techniques. 5) Conflict resolution is @ major organizationat responsibility. How can we resolve inter-group conflicts? Page 1of 2©) __ The two common problems thet creep into socal perception are halo effect and stereotyping, Discuss this in view of common perception related issues in an organization. 4) How is @ manager different from a leader? e) Locus of control, Machiavellianism and Self-esteem are significant Personality traits, How can. these be used as powerful predictors of behavior in organizations? Q. 4) Attempi both the questions, (Marks: 2X10=20) ®) Ashwin is the Manager at a medium size business consultancy service organization in Mumbai While he understands thet today employees need to be motivated through hosts of innovative motivators, as compares to skiled.workers ofthe past decades, he's facing a big challenge to keep employees motivated with truly simulating work ambience. His employees are highiy qualified, have (Uorative remuneration and derive satisfaction from their jobs. Suggest for Ashwin some recent employee-oriented approaches in riotivating employees. 5) Ability is an individual's capacity to perform different task: Present capacity in terms of what one can do, The two types ofthe abilities of a person are the intellectual and the physical abilities. Explain about the seven most important dimensions, which job. Its the assessment of one's constitute intellectual ability. Page 2 of 2