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Comment and discuss the ethics program of Digi.com Bhd.

We would like to comment and discuss the ethics program of Digi.com Bhd. Digi
company is a listed company in Bursa Malaysia Securities Berhad. It is a global
telecommunications provider under Telenor Group and mobile service operations
undertaken by its wholly-owned subsidiary for their good services provided and the
most important is they had been the first digital mobile communication service in
Malaysia of May 1995 with launched its fully digital GSM1800 services (“Digi.com
fact sheet”, n.d.).
According to “Connecting You to what Matters Most” (2019), Digi has participated in
the Strategy Execution Programme which organized in collaboration with Telenor
and Deloitte that have been selected of 70 leaders from their company. It is an ethics
programme to develop and expand their business in a future-ready workforce of the
organization. This programme purpose is a basic in equipping their leaders with the
concepts of commerce dexterity and aptitudes to navigate through modern worldview
shifts, as well as empowering them to hone their authority style to drive a spry culture
and attitude. Therefore, Digi should provide some ethics training programme to their
employees and employers to enhance their knowledge and skills in future time. For
instance, Digi can organize an event of team building among its employees in their
organization. Teambuilding is a training programme as allowed the employees to
strengthen their relationship and their spirit in a team. Meantime, it would also be the
best chance for the employees to share their experiences and offer them some
challenging moments to improve their creativity and communications with each other.
Eventually, it will enhance a good corporation among individuals or in a group and
also get to learn or gain some new knowledge and skills from the others.
Besides, Digi has decided to send their leaders for the programme by promoting them
to upgrade themselves to perform an outstanding performance. Meanwhile, the
managers should often to monitor and guide their subordinates when they faced some
problems or difficulties. By motivate their employees, managers should also
implement ethics awards by awarding them with some incentives, bonuses, and
holiday leaves to certain good behaviour and outstanding performances. Moreover,
according to “Connecting You to what Matters Most” (2019), Digi company has also
been awarded and accolade as an acknowledgement by the global investors and
analysts who cover Malaysian entitles in the survey conducted by the Malaysian
Investor Relations Association (MIRA). Hence, giving some ethical awards to the
employees will motivate and encourage them to be better performed and more
hardworking in contributing to the company. Subsequently, this will help the Digi
company to boost up their profits and enhance their reputation of the organization. In
short, managers should be fairly on rewards their employees based on the contribution
to the company and this will increase their confidence in performing their jobs.
Besides, the core value statement of this ethics programme is to increase the quality of
services to the customer with more efficiency and effectiveness. This is because all
the employees have gone through an effective ethics programme by approaching them
with the right ways to improve the tactics of serving and communicate with their
customers. Furthermore, this programme with a good core values statement will also
bring higher revenues to the company due to their customers are satisfied with their
services and integrity towards their customers. However, the company could be able
to maintain their regular customers. Thus, by developing the employees' leadership
style through this programme with a good core value will get the respect of their
customer's base and also be able to flourish the long-term operation of an
organization. Simultaneously, if a company has good core values, the company might
be able to improve its financial statement at every end of the year. Eventually, great
images of the company will be kept up and will give clients a great conviction and
certainly to us.
References
Digi.com fact sheet. (n.d.). Retrieved July 10, 2020, from
https://digi.listedcompany.com/misc/factsheet/digi_factsheet.pdf
Connecting You to What Matters Most. (2019). Retrieved from
https://digi.listedcompany.com/misc/ar/ar2019.pdf

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