ENVIRONMENTS VM Name IP Address

prelt24webliv01 10.1.118.11
prelt24webliv02 10.1.118.12
T24 Web Tier
prelt24webliv03 10.1.118.101
prelt24webliv04 10.1.118.102
prelt24appliv01 10.1.118.17
prelt24appliv02 10.1.118.18
T24 APP Tier
prelt24appliv03 10.1.118.107
prelt24appliv04 10.1.118.108
preltccwebliv01 10.1.118.15
T24 TCIB/MB Web Tier
preltccwebliv02 10.1.118.16
preltcmbapplive01 10.1.118.230
preltcmbapplive02 10.1.118.231
T24 TCIB/MB APP Tier
preltcmbapplive03 10.1.118.232
preltcmbapplive04 10.1.118.233
prelt24atmappliv01 10.1.118.71
T24 ATM Tier
prelt24atmappliv02 10.1.118.72
prelfcmwebliv01 10.1.118.13
T24 FCM Tier
prelfcmwebliv02 10.1.118.14
prelosbforliv01 10.1.118.51
OSB
prelosbforliv02 10.1.118.52
prelnisdirliv01 10.1.118.53
NIS Server
prelnisdirliv02 10.1.118.54
prellanotdliv01 10.1.118.55
prellanotdliv02 10.1.118.56
prelwanotdliv01 10.1.118.57
OTD
prelwanotdliv02 10.1.118.58
prelappotdliv01 10.1.118.59
prelappotdliv02 10.1.118.60
prelidmoamliv01 10.1.118.91
prelidmoamliv02 10.1.118.92
Authentication Server IDM
prelidmoidliv01 10.1.118.93
prelidmoidliv02 10.1.118.94
preliriscorliv01 10.1.118.80
preliriscorliv02 10.1.118.81
preliriscorliv03 10.1.118.82
preliriscorliv04 10.1.118.83
IRIS
preliriscommliv01 10.1.118.84
preliriscommliv02 10.1.118.85
preliriskongliv01 10.1.118.86
preliriskongliv02 10.1.118.87
 prelebsliv01 10.1.118.163
EBS
prelebsliv02 10.1.118.164
SAMBA prelsamba01 10.1.118.78
Criticality
Level Action Contact Persons

Email in case of warning Alerts & Call to Abdul

Rehman/Shahid Hussain in case of memory
,CPU , Weblogic Network interface & File
Primary: Abdul Rehman
system Utilization critical Alerts received. Escalation: Shahid Hussain
High
Incase of CPU & Memory utilization
going high from critical check status from EM
Console for upto 5 Minutes, if alert not cleared
then call.
 ENVIRONMENTS VM Name IP Address
drelt24webliv01 10.2.118.11
drelt24webliv02 10.2.118.12
T24 Web Tier
drelt24webliv03 10.2.118.101
drelt24webliv04 10.2.118.102
drelt24appliv01 10.2.118.17
drelt24appliv02 10.2.118.18
T24 APP Tier
drelt24appliv03 10.2.118.107
drelt24appliv04 10.2.118.108
dreltccwebliv01 10.2.118.15
T24 TCIB/MB Web Tier
dreltccwebliv02 10.2.118.16
dreltcmbapplive01 10.2.118.230
dreltcmbapplive02 10.2.118.231
T24 TCIB/MB APP Tier
dreltcmbapplive03 10.2.118.232
dreltcmbapplive04 10.2.118.233
drelt24atmappliv01 10.2.118.71
T24 ATM Tier
drelt24atmappliv02 10.2.118.72
drelfcmwebliv01 10.2.118.13
T24 FCM Tier
drelfcmwebliv02 10.2.118.14
drelosbforliv01 10.2.118.51
OSB
drelosbforliv02 10.2.118.52
drelnisdirliv01 10.2.131.101
NIS Server
drelnisdirliv02 10.2.131.102
drellanotdliv01 10.2.118.53
drellanotdliv02 10.2.118.54
drelwanotdliv01 10.2.118.55
OTD
drelwanotdliv02 10.2.118.56
drelappotdliv01 10.2.118.57
drelappotdliv02 10.2.118.58
drelidmoamliv01 10.2.118.91
drelidmoamliv02 10.2.118.92
Authentication Server IDM
drelidmoidliv01 10.2.118.93
drelidmoidliv02 10.2.118.94
dreliriscorelive01 10.2.118.80
dreliriscorelive02 10.2.118.81
dreliriscorelive03 10.2.118.82
IRIS
dreliriscorelive04 10.2.118.83
dreliriscommlive01 10.2.118.84
dreliriskonglive01 10.2.118.86
EBS drelebsliv01 10.2.118.163
SAMBA drelsamba01 10.2.118.78
Criticality Level Action Contact Persons

Email in case of warning Alerts &

Call to Abdul Rehman/Shahid
Hussain in case of memory ,CPU ,
Weblogic Network interface & File
Primary: Abdul Rehman
system Utilization critical Alerts Escalation: Shahid
received.
High Hussain
Incase of
CPU & Memory utilization going
high from critical check status from
EM Console for upto 5 Minutes, if
alert not cleared then call.
ENVIRONMENTS VM Name IP Address

preddbadm01.kb.com.pk 10.1.115.10
preddbadm02.kb.com.pk 10.1.115.11
PR Exadata predceladm01.kb.com.pk 10.1.115.12
predceladm02.kb.com.pk 10.1.115.13
predceladm03.kb.com.pk 10.1.115.14
dreddbadm01.kb.com.pk 10.2.115.10
dreddbadm02.kb.com.pk 10.2.115.11
DR Exadata dredceladm01.kb.com.pk 10.2.115.12
dredceladm02.kb.com.pk 10.2.115.13
dredceladm03.kb.com.pk 10.2.115.14
preddbadm01-ilom.kb.com.pk 10.1.115.15
preddbadm02-ilom.kb.com.pk 10.1.115.16
PR Exadata ILOM predceladm01-ilom.kb.com.pk 10.1.115.17
predceladm02-ilom.kb.com.pk 10.1.115.18
predceladm03-ilom.kb.com.pk 10.1.115.19
dreddbadm01-ilom.kb.com.pk 10.2.115.15
dreddbadm02-ilom.kb.com.pk 10.2.115.16
DR Exadata ILOM dredceladm01-ilom.kb.com.pk 10.2.115.17
dredceladm02-ilom.kb.com.pk 10.2.115.18
dredceladm03-ilom.kb.com.pk 10.2.115.19
prelcn01 10.1.115.101
prelcn02 10.1.115.102
PR EXALOGIC
prelcn03 10.1.115.103
prelcn04 10.1.115.104
drelcn01 10.2.115.101
drelcn02 10.2.115.102
DR EXALOGIC
drelcn03 10.2.115.103
drelcn04 10.2.115.104
prelcn01-ilom 10.1.115.176
prelcn02-ilom 10.1.115.177
PR EXALOGIC ILOM
prelcn03-ilom 10.1.115.178
prelcn04-ilom 10.1.115.179
drelcn01-ilom 10.2.115.176
drelcn02-ilom 10.2.115.177
DR EXALOGIC ILOM
drelcn03-ilom 10.2.115.178
drelcn04-ilom 10.2.115.179
prelsn01 10.1.115.211
PR Internal ZFS
prelsn02 10.1.115.212
drelsn01 10.2.115.211
DR Internal ZFS
drelsn02 10.2.115.212
 prelsn01-ilom 10.1.115.213
PR Internal ZFS ILOM
prelsn02-ilom 10.1.115.214
drelsn01-ilom 10.2.115.213
DR Internal ZFS ILOM
drelsn02-ilom 10.2.115.214
prZFSZS52-01 10.1.115.191
PR ZFS
prZFSZS52-02 10.1.115.193
drZFSZS52-01 10.2.115.191
DR ZFS
drZFSZS52-02 10.2.115.193
przfszs52mgt-01 10.1.115.190
PR ZFS ILOM
przfszs52mgt-02 10.1.115.192
drzfszs52mgt-01 10.2.115.190
DR ZFS ILOM
drzfszs52mgt-02 10.2.115.192
predsw-pdua01.kb.com.pk 10.1.115.23
predsw-pdub01.kb.com.pk 10.1.115.24
Exalogic pr PDU1 10.1.115.251
PR PDU
Exalogic pr PDU2 10.1.115.252
przfspdu01 10.1.115.249
przfspdu02 10.1.115.250
dredsw-pdua01.kb.com.pk 10.2.115.23
dredsw-pdub01.kb.com.pk 10.2.115.24
Exalogic DR PDU1 10.2.115.251
DR PDU
Exalogic DR PDU2 10.2.115.252
drzfspdu01 10.2.115.249
drzfspdu02 10.2.115.250
predsw-iba01.kb.com.pk 10.1.115.21
PR ED Switch
predsw-ibb01.kb.com.pk 10.1.115.22
prelgw01 10.1.115.215
PR EL Switch
prelgw02 10.1.115.216
dredsw-iba01.kb.com.pk 10.2.115.21
DR ED Switch
dredsw-ibb01.kb.com.pk 10.2.115.22
drelgw01 10.2.115.215
DR EL Switch
drelgw02 10.2.115.216
PR Infinify Band Switches predsw-adm01.kb.com.pk 10.1.115.20
DR Infinify Band Switches dredsw-adm01.kb.com.pk 10.2.115.20
PR Oracle Enterprise Ops Center 10.1.115.245 10.1.115.245
DR Oracle Enterprise Ops Center 10.2.115.245 10.2.115.245
em13cpr 10.10.1.93
PR Oracle Enterprise Manager
em13dr 10.100.1.93
DR Oracle Enterprise Manager
Criticality Level Action Contact Persons
Email in case of warning Alerts & Call to Relevant
stream owner in case of memory,CPU,Network
interface & File system Utilization critical Alerts
received. DB instances UP/down & related issues.

CPU & Memory utilization going high above 90 %.

Wait for 5 Minutes and check status from EM Taimoor Kayani
High
Console if alert not cleared. call requried. Farrukh Shahzad

Email in case of warning Alerts & Call to Abdul

Rehman/Shahid Hussain in case of
Abdul Rehman
High memory,CPU,Network interface & File system Shahid Hussain
Utilization critical Alerts received. Fatal Alerts /
down anything. Highly Critical call immediately
 Email in case of warning Alerts & Call to Abdul
Rehman/Shahid Hussain & Zia Ullah /Wali Khan in Abdul Rehman
case of memory,CPU,Network interface & File Zia Ullah
High
system Utilization critical Alerts received. Fatal Shahid Hussain
Alerts / down anything. Highly Critical call Wali Khan
immediately

Email in case of warning & call for critical/fatal alerts

Abdul Rehman
High after checking the ping status of the relevant IP. If
Shahid Hussain
not accessible call immediately.

Email in case of warning alert & call in case of Abdul Rehman

High critical alert received. Shahid Hussain

Email in case of warning alerts & call in case of

critical alert received.
Abdul Rehman
High For EM13c, kindly ignore disk related alerts for
Shahid Hussain
timebeing as its know. Soon a fix will be applied and
intimated
Definations: Action
Advisory No Action
Info No Action
Clear No Action
Close No Action
Warning Email Required.
Fatal Call Immediately.
Critrical Call Immediately.
Comments
These are just for information.
These are just for information.
The issue is resolved/cleared. This can be ignored. Nothing to report
The issue is resolved. This can be ignored. Nothing to report
Need to update the team about these over Email.
Important : Something Went Wrong, Subject / body clearly describe what is that
Important : Something Went Wrong, Subject / body clearly describe what is that

Error Message Criticality

File System available Space fallen Below % Warning (>5% - <20%)
CPU Load (Run Queue Length averaged over 5 minutes) Warning (>10% - <20%)
Memory Utilization is %, Warning (>75% - <85%)
Swap Utilization is %, Warning (>80% - <95%)
CPU Utilization is %, Warning (>75% - <85%)
Failed to connect to the WebLogic Server
The heap usage is %. Warning ( <90%)
The current status of the target is Down (unmonitored)
Agent Unreachable
The J2EE Application is down Warning
Target is down
The ILOM server is currently offline or unreachable on the network
Any Messgese with "Down" or "Fatal" in Subject Line
Criticality Action
Critical (Disk Full - <5 % ) Email relevant stream owner for warning & call immediately for critical
Critical (>20%) Email relevant stream owner for warning & call immediately for critical
Critical (>85%) Email relevant stream owner for warning & call immediately for critical
Critical (>95%) Email relevant stream owner for warning & call immediately for critical
Critical (>85%) Email relevant stream owner for warning & call immediately for critical
Fatal Call Immediately
Critical (>90%) Email relevant stream owner for warning
Critical Call Immediately
Critical Call Immediately
Email relevant stream owner for warning
Fatal Call Immediately
Fatal Call Immediately
Fatal Call Immediately